71 Business System Analyst jobs in Ireland

Position Description The ESB Networks Business Process Improvement sits within the Digital & Process Support team within Networks Delivery Services, the team leads, manages, supports & participates in a wide range of business process improvement initiatives. The team's objective is to deliver innovative and value-driven solutions for internal & external customers that will improve performance, resulting in tangible, measurable benefits throughout ESB Networks. Key Responsibilities Assist in the Identification of business processes that require review and improvement. Collaborate with line managersto conduct structured process reviews, providing support and guidance throughout Ensure that reviews are conducted using appropriate frameworks and methodologies to deliver consistent and actionable outcomes. Identify and implement actions to improving business processes and systems. Participate in the analysis of data to support the business initiatives. Foster strong, innovative, collaborative teamwork within the Process Improvement team and within the teams across the business. Apply problem-solving skills to design and deliver effective solutions using available technologies, such as Office 365. Provide support to ESB Networks SharePoint site owners and users, enabling them to maximise the platform's capabilities. Experience and Qualifications Essential Either 3rd Level qualification or equivalent work experience Minimum of 2 years working experience A strong interest and competency in the use of Technology A strong working knowledge of Office 365, Microsoft SharePoint, MS OneDrive etc. Excellent communication and interpersonal skills Ability to work with a wide range of stakeholders and business functions A high level of commitment and flexibility Strong teamwork skills A track record of innovation and critical thinking Full clean driving licence Desirable Lean Six Sigma or other Process Improvement methodologies experience Previous Office 365/ MS SharePoint experience Previous PowerApps/Power Automate experience A knowledge of SAP IT systems Location Flexible, Preferred location Portlaoise or Cork, however other locations will be considered ESB is committed to smart working - combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual. Reporting to Business Process and Performance Improvement Manager in Digital & Process Support, Networks Delivery Services Why Work with Us? Opportunity to lead Ireland's transition tonet zero carbon future Career developmentthrough mentoring andtraining Corporate Social Responsibility Opportunities Sports and Social Clubs Networking opportunities Credit Union Generous Pension Access to staff well-being programmes Generous parental leave entitlements Strong values-based and inclusive culture Strong commitment to diversity, equity and inclusion Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted Salary €40,000 - €7,000 per annum. Closing Date 3rd of October 2025 Your application will be held in reserve for 6 months should you be suitable for the role. .buttontext4ebea33125a0ecd0 a{ border: 1px solid transparent; } .buttontext4ebea33125a0ecd0 a:focus{ border: 1px dashed #009DE0 !important; outline: none !important; } Diversity, Equity and Inclusion Statement ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law. Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, . About ESB Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role**
We are looking for a dynamic, inspiring, and strategic Transformation Leader to steer our organization through a period of significant change and growth. The ideal candidate will be a charismatic individual who not only envisions the future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and Letterkenny offices and telecommuting from a home-based office._
**Primary Responsibilities:**
Responsible for the identification of process improvements to support affordability savings through:
+ Develop Clinical Business Performance Improvement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings
+ Lead on implementing continuous improvements or strategic improvements to lead PI portfolio for Optum Health and support Gross Medical Cost Savings of approximately $ 3 Billion
+ Leadership and strategic planning skills to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business
+ Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals
+ Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization to support an ambitious growth target and medical cost savings
+ Strategize & lead Transformation roadmap to achieve multi year benefits in collaboration with Product, Technology, analytics & Automation leaders
+ Drive organizational change initiatives, ensuring they are strategically aligned, effectively communicated, and successfully implemented
+ Create a high performing process exceeding all KPIs, & SLAs in partnership with Operations, Analytics and automation
+ Ensure operational performance improvements are tracked accurately, by establishing and automating statistical control models for value streams, utilizing internal tools and processes
+ Drive changes to performance metrics in partnership with finance, Analytics, workforce management / industrial engineering and ensuring benefits are accounted in P&L accurately
+ Communicate with Leadership/Senior Leadership about progress, challenges and actions required to remove hurdles
+ Provide guidance and assistance to internal and external (client) partners to ensure programs and strategies are implemented effectively and value realized
+ Collaborate with stakeholders, ability to influence without authority to gain support and buy-in for proposed business process solutions and adherence to team requirements
+ Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation
**Required Qualifications**
+ Bachelor's Degree or Undergraduate degree with equivalent experience in Business Operations, Transformation, Change Management and Strategy
+ Demonstrated ability to develop and implement successful organizational change initiatives
+ Exceptional communication and interpersonal abilities, with the skill to inspire and motivate teams
+ A track record of fostering an inclusive and collaborative work environment
+ Prove track record in managing large scale complex programs within a matrix environment
+ Trained in process improvement and change management programs like Six Sigma, Lean or equivalent degree from reputed university
+ Working knowledge of US health care and payment integrity in specific
**Preferred Qualifications**
+ Six Sigma Black Belt certified with in-depth understanding of LEAN process
+ Knowledge / understanding of CPC coding
**Careers with Optum.** Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._

PROCESS & CONTINUOUS IMPROVEMENT MANAGER Primeline Logistics are a leading 3 PL partner for retailers and brands across UK and Ireland.

Specialising in B2 B fulfilment, we support customers with both full pallet and case-pick distribution models.

Our operation spans warehouse management, transport, and value-added logistics services - built for agility, efficiency, and growth.

As our business expands, we are looking for a highly analytical, hands-on Industrial Engineer to help us unlock greater efficiencies, support new client onboarding, and drive data-led transformation across our warehouse and logistics operations.

The Industrial Engineer will be responsible for end-to-end analysis, design, and optimisation of warehouse and operational processes across our network.

You will lead continuous improvement initiatives, pricing for new business opportunities, and the operational design and launch of new sites or clients.

This is a critical role in ensuring we deliver both cost-effective and scalable quality service for our customers.

WHAT WILL YOUR DAY-TO-DAY LOOK LIKE? Operational Review & Process Improvement Audit and assess current warehouse operations (picking, packing, receiving, replenishment, shipping, returns) Identify process bottlenecks, inefficiencies, and cost-saving opportunities Lead root cause analysis and implement standardised work processes Build simulation models (e.g.

slotting, picking paths, resource utilisation) to support operational design decisions Commercial & Pricing Support Lead the cost modelling and pricing of new business opportunities Collaborate with commercial teams to assess viability and operational fit of new clients and ensure existing customers are operating vs expected model Develop cost-per-pick, cost-per-pallet, and productivity benchmarks Design & Launch of New Warehouses or Clients Lead warehouse layout design (racking, flow paths, work zones) for new or expanding facilities Manage operational set-up for new customer onboarding: systems, workflows, documentation Oversee go-live execution - from UAT to SOPs to training handovers Ensure SLA, capacity, and resource models are defined and validated pre-launch Data & Systems Integration Work with IT & WMS teams to ensure system alignment with engineered processes Own the creation of dashboards, KPIs, and tracking tools to monitor operational performance WHAT SKILLS ARE REQUIRED Qualifications & Experience Degree in Industrial Engineering, Supply Chain, Logistics, or related field 3-5+ years' experience in logistics, warehousing, or fulfilment centre environments Proven track record in process engineering and continuous improvement (Lean, Six Sigma, etc.) Experience in pricing logistics services or cost-to-serve modelling Experience in warehouse design and start-up of operations is highly desirable Skills & Tools Strong data analytics and modelling (Excel, Power BI, SQL preferred) Familiarity with WMS, TMS, and automation systems Skilled in CAD or similar tools for layout and flow design Strong commercial acumen with a hands-on approach Project Management Experience Soft Skills Comfortable in fast-moving, high-growth environments Strong communicator and project manager Highly collaborative with cross-functional teams (Sales, Ops, IT, Finance) Solutions-driven mindset WHY JOIN US Be at the centre of operational excellence and future growth Influence how we design, cost, and launch world-class logistics solutions Play a leadership role in onboarding new brand partners and scaling with them Join a team where innovation and accountability are part of the DNA WHO WE ARE Primeline is the largest independent Irish provider of logistics, sales and marketing services for domestic and international brands in Ireland and the UK.

We are a privately owned business, in operation for 35 years, with over 1,100 employees across multiple sites in Ireland and the UK.

Primeline's Turnover is in excess of €300 million and we are growing rapidly.

We pride ourselves in client relationships with brand owners and decision makers supplying product into the Multiple Grocery, Convenience, Foodservice sectors, and Pharmacy trade.

Primeline Group consists of Primeline Logistics, Primeline Express and Johnson Brothers.

With over 1,500,000 square feet of warehousing and 400 vehicles, we complete 25,000 deliveries weekly.

Primeline is in every town in Ireland, every day.

Our people power our success.

WHERE WE ARE GOING We continue to develop our leadership teams to ensure that Primeline remains a place where people want to come to work every day, and a place where people can learn and strive towards their future goals.

We will continue to create an environment where people can be at their best.

Retaining our current customer, blue chip companies and multinational brands and growing new business by providing the best brand execution will be key to our success.

We will build the best relationships and partnerships with our principles and customers, and we continue to drive a values-based culture.

WHAT DO WE WANT? At Primeline, our core values of respect, teamwork, results, excellence, and courage guide everything we do.

We seek individuals who demonstrate empathy and appreciation for diverse perspectives, collaborate effectively with others, and are motivated by achieving outstanding results.

You should be committed to continuous improvement, maintain high standards, and have the courage to take initiative and drive innovation.

If you resonate with these values and are ready to contribute to a positive and dynamic work environment where everyone can thrive and succeed, we would love to hear from you.

To be considered for this role you will be redirected to and must complete the application process on our careers page.

To start the process, click the Apply button below to Login/Register.

Build the future of financial markets. Build yours. Ready to make a real impact in the financial industry? At Deutsche Brse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team! Who we are Deutsche Brse Group is one of the world's leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world. Within the Deutsche Brse Group, Clearstream is an international central securities depository (ICSD). It provides post-trade infrastructure and securities services for the international market and 59 domestic markets worldwide, with customers in 110 countries. Cork Your career at Deutsche Brse Group Your Area of Work Investment Funds Service (IFS) IT Section builds, maintains and operates a portfolio of applications which provide Clearstream clients state of the art solutions to standardise fund processing, and to increase efficiency and safety in the investment funds sector. Our global funds processing platform Vestima allows for reaching all types of funds, from mutual funds to ETFs and hedge funds. Your Responsibilities As a Business Analyst for Investment Funds Services IT, you will have to study the impact of changes in the Investment Funds Services IT landscape. You will be required to: Provide analysis within set deadlines and budget for one of our projects, analysing existing services and designing future features, related to Investment Funds such as Order routing, Settlement, Trailer fees, Corporate Actions, Custody, Fund Transfer, Regulatory Reporting, and Billing. Find, elicit, and write business and functional requirements. Present results to both Business and IT teams of IFS (development and architecture). Your Profile Master degree (or equivalent) in a computer based discipline or in a business school. 3-5 years experience in business and functional analysis. Excellent analytical skills. Strong knowledge of requirements engineering and modelling tools. Strong knowledge of test lifecycle and proven experience in test execution Ability to meet challenging project deadlines and deliver in a fast moving and change oriented environment. Good team player with excellent communications skills. UML knowledge is required. Agile knowledge is a plus. Jira Dashboard is a plus Business Analyst certification is a plus. Test certification is a plus Fluency in English is mandatory. French and/or German are an asset

Company description: Tirln is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands. The farmer-owned co-operative has a first-class track record of success in the global market. Rooted in a rich heritage of family farming and embedded in its communities, Tirln has evolved to bring the passion of its farmers and their high-quality milk and grains to the international marketplace. Using modern-day technology and applying the best processes to its milk pool of three billion litres and its premium grains portfolio, Tirln now exports to more than 80 countries. Its award-winning brands are household names in Ireland, and include Irelands number one consumer dairy brand, Avonmore. The organisation draws on a wealth of experience to deliver exceptional products and tailored nutritional solutions including Kilmeaden, Wexford, Truly Grass Fed, Solmiko, CheddMax and GAIN Animal Nutrition. Tirln has a strong market presence in the UK, France, Germany, UAE, the US, North Africa, Japan and China. A talented team of over 2,100 people manage Tirlns network of 11 production facilities, with annual revenues of over €3 billion. Tirln is committed to sustainability through its comprehensive Living Proof programme and has signed up to the Science-Based Targets initiative (SBTi). For more information, visit Job description: Business Analyst Permanent Full Time Abbey Quarter, Kilkenny or Citywest, Dublin Hybrid working Tirln Tirln, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands. Tirln owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, and GAIN Animal Nutrition. We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of over €3 billion, and over 2,100 people to manage our network of 11 processing plants and 52 agri branches. Our purpose is to nourish the world, while safeguarding our environment for future generations Role Profile We are seeking a talented Business Analyst to become an integral part of our dynamic Master Data Governance team. Reporting to the Master Data Governance Manager, this role supports the delivery of high-impact data strategies across the business. You will help shape our SAP master data practices and reporting frameworks, and play a vital role in improving data accuracy, quality, and governance across all business units Responsibilities Identify and resolve master data quality issues across SAP and other systems by proactively monitoring, detecting, and addressing inconsistencies and/or inaccuracies, along with conducting root cause analysis, implementing corrective actions, and providing recommendations to prevent recurrence of data issues Collaborate with Data Owners & Stewards to ensure robust data controls, processes, and governance in place Lead data cleansing, profiling, and reporting using BI/SAC tools, and utilise such tools to generate actionable insights and support informed business decisions Support the rollout of data governance standards and documentation, design and deliver training programmes to raise awareness and ensure adoption of data governance standards across the organisation Deliver monthly reporting and storytelling insights on master data health Collaborate with key stakeholders to foster a culture of data accountability and continuous improvemen Requirements Essential: 35 years SAP experience (Customer, Vendor, or Material master data) Strong data management and governance knowledge BI/SAC reporting experience & advanced Excel skills Clear communicator with strong presentation and analytical skill Desirable: BI/SAC report development Involvement in IT or finance projects SQL basics and understanding of data governance frameworks (DAMA-DMBOK) GDPR awarenes We offer Hybrid working Free parking incl. EV charging where applicable On-site gym in Kilkenny free to use for employees Parenting room Work/life balance and collaborative work culture Career progression opportunities About us Through our expertise in research and development, customer insights, food safetyand state-of-the-art manufacturing we bring innovative food and nutrition solutions to a global market. Our new and vibrant headquarters in Kilkenny City operates as a collaboration hub where multi-functional teams come together in a hybrid work environment. Commitment to Diversity & Inclusion We believe in the value of difference. We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth. We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. Join our Talent Pool Considering a new career in Tirln but this isnt the role for you? Join our talent community and sign up for job /careers Tirln is a Values Based Organisation Skills: SAP Governance Data Management Benefits: Canteen Gym Laptop Parking Pension

Company description: Tirln is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands.

The farmer-owned co-operative has a first-class track record of success in the global market.

Rooted in a rich heritage of family farming and embedded in its communities, Tirln has evolved to bring the passion of its farmers and their high-quality milk and grains to the international marketplace.

Using modern-day technology and applying the best processes to its milk pool of three billion litres and its premium grains portfolio, Tirln now exports to more than 80 countries.

Its award-winning brands are household names in Ireland, and include Irelands number one consumer dairy brand, Avonmore.

The organisation draws on a wealth of experience to deliver exceptional products and tailored nutritional solutions including Kilmeaden, Wexford, Truly Grass Fed, Solmiko, Chedd Max and GAIN Animal Nutrition.

Tirln has a strong market presence in the UK, France, Germany, UAE, the US, North Africa, Japan and China.

A talented team of over 2,100 people manage Tirlns network of 11 production facilities, with annual revenues of over €3 billion.

Tirln is committed to sustainability through its comprehensive Living Proof programme and has signed up to the Science-Based Targets initiative (SBTi).

For more information, visit Job description: Business Analyst Permanent Full Time Abbey Quarter, Kilkenny or Citywest, Dublin Hybrid working Tirln Tirln, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands.

Tirln owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, and GAIN Animal Nutrition.

We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of over €3 billion, and over 2,100 people to manage our network of 11 processing plants and 52 agri branches.

Our purpose is to nourish the world, while safeguarding our environment for future generations Role Profile We are seeking a talented Business Analyst to become an integral part of our dynamic Master Data Governance team.

Reporting to the Master Data Governance Manager, this role supports the delivery of high-impact data strategies across the business.

You will help shape our SAP master data practices and reporting frameworks, and play a vital role in improving data accuracy, quality, and governance across all business units Responsibilities Identify and resolve master data quality issues across SAP and other systems by proactively monitoring, detecting, and addressing inconsistencies and/or inaccuracies, along with conducting root cause analysis, implementing corrective actions, and providing recommendations to prevent recurrence of data issues Collaborate with Data Owners & Stewards to ensure robust data controls, processes, and governance in place Lead data cleansing, profiling, and reporting using BI/SAC tools, and utilise such tools to generate actionable insights and support informed business decisions Support the rollout of data governance standards and documentation, design and deliver training programmes to raise awareness and ensure adoption of data governance standards across the organisation Deliver monthly reporting and storytelling insights on master data health Collaborate with key stakeholders to foster a culture of data accountability and continuous improvemen Requirements Essential: 35 years SAP experience (Customer, Vendor, or Material master data) Strong data management and governance knowledge BI/SAC reporting experience & advanced Excel skills Clear communicator with strong presentation and analytical skill Desirable: BI/SAC report development Involvement in IT or finance projects SQL basics and understanding of data governance frameworks (DAMA-DMBOK) GDPR awarenes We offer Hybrid working Free parking incl.

EV charging where applicable On-site gym in Kilkenny free to use for employees Parenting room Work/life balance and collaborative work culture Career progression opportunities About us Through our expertise in research and development, customer insights, food safetyand state-of-the-art manufacturing we bring innovative food and nutrition solutions to a global market.

Our new and vibrant headquarters in Kilkenny City operates as a collaboration hub where multi-functional teams come together in a hybrid work environment.

Commitment to Diversity & Inclusion We believe in the value of difference.

We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth.

We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status.

Join our Talent Pool Considering a new career in Tirln but this isnt the role for you? Join our talent community and sign up for job /careers Tirln is a Values Based Organisation Skills: SAP Governance Data Management Benefits: Canteen Gym Laptop Parking Pension

Build the future of financial markets.

Build yours.

Ready to make a real impact in the financial industry? At Deutsche Brse Group, we'll empower you to grow your career in a supportive and inclusive environment.

With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets.

Join our One Global Team! Who we are Deutsche Brse Group is one of the world's leading exchange organisations and an innovative market infrastructure provider.

With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable.

Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world.

Within the Deutsche Brse Group, Clearstream is an international central securities depository (ICSD).

It provides post-trade infrastructure and securities services for the international market and 59 domestic markets worldwide, with customers in 110 countries.

Cork Your career at Deutsche Brse Group Your Area of Work Investment Funds Service (IFS) IT Section builds, maintains and operates a portfolio of applications which provide Clearstream clients state of the art solutions to standardise fund processing, and to increase efficiency and safety in the investment funds sector.

Our global funds processing platform Vestima allows for reaching all types of funds, from mutual funds to ETFs and hedge funds.

Your Responsibilities As a Business Analyst for Investment Funds Services IT, you will have to study the impact of changes in the Investment Funds Services IT landscape.

You will be required to: Provide analysis within set deadlines and budget for one of our projects, analysing existing services and designing future features, related to Investment Funds such as Order routing, Settlement, Trailer fees, Corporate Actions, Custody, Fund Transfer, Regulatory Reporting, and Billing.

Find, elicit, and write business and functional requirements.

Present results to both Business and IT teams of IFS (development and architecture).

Your Profile Master degree (or equivalent) in a computer based discipline or in a business school.

3-5 years experience in business and functional analysis.

Excellent analytical skills.

Strong knowledge of requirements engineering and modelling tools.

Strong knowledge of test lifecycle and proven experience in test execution Ability to meet challenging project deadlines and deliver in a fast moving and change oriented environment.

Good team player with excellent communications skills.

UML knowledge is required.

Agile knowledge is a plus.

Jira Dashboard is a plus Business Analyst certification is a plus.

Test certification is a plus Fluency in English is mandatory.

French and/or German are an asset

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here to the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for talent to join our expanding teams to make the healthcare system works better for everyone.
As a **Senior Business Analyst** you will be responsible for ensuring the operational excellence of our EDPS Submission product through managing Risk Adjustment Data from Clients to the Centers for Medicare and Medicaid (CMS). This is accomplished through coordinated analysis, review, and collaboration with teams within our organization, in addition to external parties with an interest in our product. You will help clients navigate the complexities of data submissions, resolve issues, and meet regulatory requirements. Your goal is to drive submission accuracy and timeliness-targeting over data 99% acceptance rate. The successful candidate will serve as the liaison and key contact between the business operations team and the stakeholders we support - notably operational leadership, Tech Engineering, and our clients (both commercial and internal). This role is critical in our ability to provide our clients with operational excellence as a part of the Risk & Quality Clinical Solutions Team.
**Working Schedule** : Full-time position with standard working hours of Monday - Friday, 9am - 5pm.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities:**
+ Analyze disparate data sources and identify opportunities for enhancements or business processes to be performed
+ Lead project plan and organize improvements to client data and our operational processes
+ Provide insightful analysis to solve business problems encountered
+ Become a Subject Matter Expert resource for operational staff as it pertains to 837 submissions and the EDPS database structure and design
+ Ensure we meet and exceed established KPIs as they pertain to EPDS Submissions
+ Assist clients in navigating complex issues and data analysis involving, at times, several teams within Optum
+ Take a lead role in the development of new controls and analysis into shortcomings of existing controls
+ Perform root cause analysis to identify any issues in current operational data processing
+ Evaluate gaps in EDPS submissions for potential enhancements to clients' submission accuracy and associated HCC capture rates
+ Develop and maintain processes and meetings related to the evaluation and remediation of data in error
+ Assist on special projects as requested
**Additional Responsibilities:**
+ Analyze, review, forecast, and trend complex data
+ Present analysis and interpretation for operational and business review and planning
+ Support short and long term operational/strategic business activities through analysis
+ Develop recommended business solutions through research and analysis of data and business process and implement when appropriate
+ Develop and implement effective operational business solutions through research and analysis of data and business processes
+ Work with less structured, more complex issues and serve as a resource to others
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
+ Bachelor's degree (or higher) in business, Finance, Health Administration, related field Or Equivalent experience
+ Proven experience in business/finance/data analysis, reporting or forecasting
+ Ability to communicate complex data analysis including trends and improvement opportunities to business partners both in writing and verbally
+ Experience with process improvement, project management, workflow, benchmarking and / or evaluation of business processes
+ Intermediate level of proficiency with PC-based software programs required (e.g. Excel, PowerPoint etc.)
+ Working knowledge of SQL/relational databases **or** Healthcare Claim processing/health care related data
+ Experience in gathering, analyzing, and reporting on data
**Preferred Qualifications:**
+ 837 claim format experience
+ Working knowledge of Python, Unix systems and commands
+ Experience in an Agile work environment
+ Technical Skills
**Soft Skills:**
+ Interpersonal skills, ability to work and present effectively with all levels of leadership, as well as business partners in other UHG entities
+ Advanced verbal, written communication and presentation skills
+ Ability to perform well under pressure and multitask with little to no direction
+ Ability to solve problems including juggling multiple priorities and perform research on conflicting and/or inaccurate data
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved._
#RPO

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.
Do you believe data can help reshape the future, and you find yourself loving the thrill of diving into challenging work? At UnitedHealth Group, you will find an organisation that will recognise those talents, and you will have lots of growth potential. Here, you will be empowered, supported and encouraged to use analytical and continuous improvement methodologies to help change the future of health care. Does the challenge intrigue you?
As a key member of the Risk and Quality Operations (RQO) team, you will play an important role in delivering UnitedHealth Group's mission of helping people live healthier lives. The primary responsibility of this position will be to ensure that a member's risk adjusting claims are evaluated against their coded medical record encounters for the payment year. The **Senior Business Analyst** will be responsible for processing, evaluating, and validating claims inventory to ensure the Claims Verification process meets the standard as set by the US department of Health & Human Services (HHS) for chart review. As a Business Ops Specialist, you will be challenged to make recommendations as to how performance can be continuously improved. Join us! There has never been a better time to do your life's best work.
**Schedule** : Full-time position with standard working hours of Monday - Friday, 9am - 5pm.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities:**
+ Track and manage Inventory within the EDPS system, Coordinate the deletion of invalid diagnosis codes from CMS systems (RAPS and EDPS) as soon as discrepancies are identified
+ Monitor CMS reports (e.g., MAO-004) to track which diagnosis codes were accepted, disallowed, or flagged for deletion, communicate findings and deletion actions to internal stakeholders and CMS as required
+ Ensure deletions are properly documented and traceable, including the reason for deletion and source of error
+ Track and report Delete Data Delivery results from Optum Insight's EDPS Application to clients
+ Implement proactive strategies to triage deletes and reduce audit risk before CMS initiates RADV (Risk Adjustment Data Validation) reviews
+ Demonstrate understanding of standard operating procedures, policies, and processes and how those impact business partners' operations
+ Assist with maintenance of SOP documentation, process documentation, and reporting controls to meet audit requirements
+ Develop and maintain relationships across the wider RQO and Risk, Quality and Network Solutions (RQNS) functions to facilitate collaboration and effective communication
+ Work as part of a team to drive innovation and performance improvements which translate into improved customer outcomes and process efficiencies
+ Conduct error remediation in advance of CMS/HHS deadlines
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
+ Bachelor's Degree (or higher) OR equivalent experience
+ Proven experience in business/finance analysis/healthcare with foundational knowledge of Risk Adjustment
+ Demonstrated experience operating successfully in the absence of established procedures
+ Experience in Microsoft Office suite of products (Excel, PowerPoint, Power BI etc.)
+ Understanding of relevant computer systems and platforms (e.g.: reporting systems; financial systems; company shared drives; Knowledge Library)
+ Intermediate level of proficiency in SQL (Oracle, PL/SQL, SQL, SQL*Plus) with the ability to pull and analyze data, as well as update and alter internal tables
+ Intermediate level of proficiency with Excel (pivot tables, V or H look ups, data validation, creating internal/external reports)
+ Ability to research conflicting and/or inaccurate data and determine root cause
+ Ability to assist with Operational Readiness tasks such as client implementations
**Preferred Qualifications:**
+ Foundational knowledge of EDI/837 claim experience
+ Risk Adjustment experience desired
+ Ability to communicate analysis including trends and opportunities to business partners both written and verbally
+ Visio Experience
+ Proficiency in CMS submission platforms (RAPS, EDPS)
+ Familiarity with ICD-10 coding guidelines, HCC models, and CMS manuals
+ Understanding of data governance and compliance protocols
+ Ability to perform well under pressure, work independently and balance workload to meet customer expectations
+ Develop and recommend performance and system improvements through user stories and defects
**Soft Skills:**
+ Acting independently with minimal supervision
+ Organizational skills, including the ability to manage multiple tasks, prioritize workloads, and meet deadlines
+ High levels of drive, determination, and tenacity
+ Ability to present information clearly, concisely, and confidently to meet the needs of the audience
+ Proactively identify solutions and work with a team to solve complex problems
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved._
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