35 Care Management jobs in Ireland

Reports to: Care Manager
We are recruiting for the role of a Care Coordinator for our Head Office in Sligo .

The Role:

• Ensuring carer navigation is implemented through their CRM System
• Managing holiday and sick leave applications to ensure that there is adequate cover available
• Provide support to the Care Manager
• Be that friendly voice on the other end of the phone for carers, clients and their families
• Attend weekly team meeting
• Focusing on continuous improvement in scheduling
• Oncall duty required as per rota
• Other ad-hoc duties that may arise within the Company

Experience And Qualifications

• Have exceptional communication skills
• Must be able to work as part of a team and on own initiative
• Have full drivers' license and transport
• Be extremly organised and capable of thinking outside the box
• Must have excellent report writing skills
• Must have excellent attention to detail
• Must be confidential/discreet

Benefits

• Employee Assistance Programme
• Supportive and friendly working environment
• Be part of a growing team
• Competitive Salary

INDWH

We are looking for a dedicated and ambitious individual to join our home care team as a Home Care Coordinator in the Mallow area.

Ideal Candidate:

• Background in care, nursing, or occupational therapy.
• Experience in homecare/healthcare and supervisory roles.
• Proactive and able to work well in a dynamic environment.
• Proficient in Microsoft business apps.
• Must have a valid driver's license and personal transport.

Role and Responsibilities:

• Develop and update personalized care plans.
• Handle issues, conduct risk assessments, and manage complaints.
• Recruit and evaluate healthcare assistant.
• Ensure high-quality, person-centered care.
• Supervise, train, and support staff.
• Maintain health and safety compliance.
• Collaborate with community healthcare professionals.
• Provide guidance to clients' families.

Company Offers:

• Standard workweek of 9-5:00 PM with Evening and weekend flexibility.
• Annual salary of €32,000 - €6,000 on a permanent contract.
• Free/subsidized training and mileage reimbursement.
• 20 days of paid leave and career advancement opportunities.

Working Conditions:

• Visiting clients, supervising staff in the community and office work in Mallow will be required.

Skills Needed:

• Supervisory, quality assurance, risk analysis, training, mentoring, and strong interpersonal skills.

Job Types: Full-time, Permanent

Pay: ,000.00- ,000.00 per year

Education:

• Advanced/Higher Certificate (required)

Experience:

• Healthcare: 5 years (preferred)

Licence/Certification:

• B Driving Licence (required)

Work authorisation:

• Ireland (required)

Location:

• Mallow, CO. Cork (preferred)

Work Location: In person

We are recruiting for the role of a Care Coordinator for our Head Office in Sligo .

• Ensuring carer navigation is implemented through their CRM System
• Managing holiday and sick leave applications to ensure that there is adequate cover available
• Provide support to the Care Manager
• Be that friendly voice on the other end of the phone for carers, clients and their families
• Attend weekly team meeting
• Focusing on continuous improvement in scheduling
• Oncall duty required as per rota
• Other ad-hoc duties that may arise within the Company

• Have exceptional communication skills
• Must be able to work as part of a team and on own initiative
• Have full drivers' license and transport
• Be extremly organised and capable of thinking outside the box
• Must have excellent report writing skills
• Must have excellent attention to detail
• Must be confidential/discreet

• Employee Assistance Programme
• Supportive and friendly working environment
• Be part of a growing team
• Competitive Salary

INDWH

Reports to: Care Manager

Summary of role

Ensure all client visits are allocated, recruit suitable Care and Support Workers, and maintain appropriate office procedures.

About The Role

Principal responsibilities

• Answering all incoming telephone enquiries.
• Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
• Processing new client referrals.
• Preparing appropriate documentation for Field Care Supervisors.
• Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
• Administration of all Individual Care & Support Agreements.
• Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
• Maintaining computer system up to date at all times.
• Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
• Ensuring all other records are kept up to date.
• To work closely with the Field Care Supervisor.
• To ensure compliance with all office systems and procedures.
• Assistance with wages and invoice processing.
• Production of reports and management information as required.

Required Criteria

• Must have computer skills
• Must be a team player with good communication skills
• Must be honest, reliable & professional
• Must have a WORK PERMIT
• Must have experience in an office setting

Desired Criteria

• Rostering/scheduling experience desirable
• Recruitment experience desirable

Skills Needed

Audit Compliance, Interviewing, Effective Listening, Communication, Teamworking, Recruitment and Selection, Time Management, Organisational skills

About The Company

Our mission is simple:

• To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for.
• Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too.
• Caring for and supporting others runs through the very heart of Caremark.

Who is Caremark?

• Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community.
• We are the mark of excellent care.
• We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week.

Caremark's history – providing home care since 2005

• Whilst Caremark itself was founded in 2005, our founder, the late Kevin Lewis has been in care since 1987. His experience, passion and unrivalled determination to provide high quality care for all, was the building blocks of Caremark 17 years ago.
• Today, we are led by David Glover and Lisa Fyfe who are equally as passionate about Caremark and the home-care industry.
• Caremark currently care for thousands upon thousands and under their leadership, thousands and thousands more will benefit from home care, the Caremark way.

Company Culture

Caremark has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK.

Our journey, initiated by Kevin Lewis, has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance.

Here's why Caremark stands as a beacon of excellence and a great place to work:

Pioneering Spirit: From introducing the very first Operations Manual to ensure quality care, to expanding services across a network of offices, Caremark has always been at the cutting edge of the home care industry.

Diverse Care Services: Our services have grown to encompass a wide range of needs, delivering care and support in the home environment and specialized residential settings, showcasing our adaptability and commitment to those we serve.

Focus on Quality: We've built an enviable reputation by maintaining high standards of care, drawing upon decades of experience to meet the evolving needs of our service users with compassion and professionalism.

Growth and Development: As part of our team, you'll join a supportive network of professionals dedicated to making a difference in the lives of individuals and communities.

We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.

Company Benefits

Salary

€32,323.00 per year

Alpine Healthcare - Care Co-Ordinator - Full Time / Part Time and Weekend Cover available
Job title
Care Co-Ordinator

Reports to
Service Manager

Line Manager
Service Manager

Summary of post
Responsible for the day-to-day running of the Service User/Staff Schedules and Other as assigned.

Position Statement
Care Coordinator to manage Schedules for all the Service Users.

The Care co-ordinator should be able to work unsupervised to meet deadlines, work under pressure and coordinate well with Support workers, Service Users, Care co-ordinator Team Lead, Home care Service Manager, Team Leader.

This is a very important position in and a fast-paced critical role within the home care service.

Some experience of Budget Management.

Eligibility
Knowledge of Microsoft office (specifically MS Outlook, MS Excel, MS Word).

Previous experience in a client care role and or a similar background.

Preferable to have current or prior experience of working as a Scheduler/Service Coordinator in a Home Care or in healthcare or similar.

An open approach to problem solving and a willingness to think outside the box is encouraged.

Willing to take part in various projects

Benefits
Parking

Support for Further Education

Company events

Fortnightly Pay

Long Service Awards.

Continuous Support for Staff

Free Garda Vetting.

Employee Referral Scheme.

Free comprehensive induction and training programme.

Career Development Opportunities.

Leadership Development Programme.

Skills/Attributes
Excellent communication skills

Planning and organisational and multi-tasking skills

Negotiating skills and empathy towards Service users and staff.

Ability to cope with pressure, be efficient and energetic.

Ability to cope with change and working within a busy environment.

Understanding and commitment to empowering service users

Able to self-manage and ask for help when needed.

Commitment to a High Professional Standard.

Experience of working in a similar role.

Ability to influence others and develop professional relationships with Service Users, families, co-workers, and with Management.

Must enjoy working in a small diverse business and team-oriented environment.

Ability to prioritise tasks and Time management.

Ability to work independently and meet deadlines.

Any other duties assigned.

Working hours
Nominally up to 20/40 hours per week.

It is expected that the Homecare Service co-ordinator will be flexible to ensure proper running of the Home Care Service.

To be available for participating in on-call or out-of-hours duties on a rota.

Confidentiality & Data Protection
The Care Co-ordinator must maintain the confidentiality of information about Service Users, staff, and any other personal information and always meet the requirements of the Data Protection Act

The Care Co-ordinator must always comply with all Alpine Healthcare Information and Data Protection policies.

General Responsibilities
Answering calls in a friendly, professional, and knowledgeable manner

Coordinating Roster for Homecare support workers on a daily basis using a software.

Maintaining professional relationships with Service Users and with the staff.

Organise & be involved in the Induction of staff with service users.

Daily follow-up of inquiries and managing and sharing the Service User inquiry logs.

Processing new HSE/private referrals and carrying out any other administrative tasks relating to this.

Record complaints and be empathetic towards the Service Users/families while logging the complaint.

Share the complaints with the Sr. Management and with the Service Manager in a timely manner.

Supporting consultants, maintaining the operations of the organisation at the agreed standard, and complying with policies and regulations.

To Carry out marketing of the organisation and selling its services at the agreed prices.

Managing emergencies effectively.

Management of the organisation
Develop and maintain effective working relationships with the staff and with the Sr. Management.

Participate in the development of the organisations policies.

Participate in the evaluation of the home care against organisational goals, business, and quality objectives.

Be involved in the design implementation and maintenance of the companys quality assurance program.

Human Resources
Create a work atmosphere that promotes a high quality of work life.

Create and maintain a culture of performance and excellence.

Professional long-term care leadership
A professional, friendly, innovative, and approachable demeanour.

Encourage health promotion within care strategies.

Engage in local meetings relevant to the service.

Carry out audits as per Alpine Healthcare policy.

Location
On-site

Availability
Flexible across 7 days.

Salary
€27,000-€30,000 per annum DOE pro rata at 40 hours.

Be Independent Home Care
is a provider of premium Home Care services and we have been voted the 2nd Best Company to work for in Ireland. We believe the quality of our service depends on the happiness and satisfaction of our valued team and so our team always come first.

We are currently seeking a full time Scheduler ( Client Care Coordinator) to be based in our Clarehall office.
This is a permanent full-time position (Monday to Friday 9am to 5pm), with 24 days annual leave per annum entitlement. This is a new position to join a growing scheduling team.
The Role:

• To work as part of the scheduling team to complete schedules and hours allocation for Care Team to Clients using our care management IT system.
• Manage sick leave and ensure cover is provided as required.
• Participate in weekly team meetings.
• To answer the telephone and deal with queries.
• Any other administrative and support duties as required.

Requirements

• Previous experience in rostering/scheduling in a home care company is essential.
• Ability to work in a fast paced and busy office environment
• Superb organisational skills, ability to prioritise work load and multi-task
• Strong attention to detail and ability to use initiative and work under pressure.
• Excellent interpersonal skills in addition to the ability to work independently and manage own time.
• The ability to foster and maintain relationships.
• Ability to work independently and as part of a team
• Sound knowledge of Microsoft Office applications (Word, Outlook, Excel)
• Fluent English speaker
• Appropriate permission to work full time in Ireland.

Benefits

• Paid holiday days twenty four.
• Bi-weekly payroll.
• Signing on bonus.
• Social Events
• Supportive work environment
• Free parking
• Employer well being programme
• Progression opportunities - we love to promote from within
• Training/Continuous Professional Development
• Company phone and laptop
• 4pm finish on Fridays

Salary and Terms: €35,000 per annum.
24 days paid annual leave per year.
Job Type: Full-time

Salary: €35,000.00 per year

Job Type: Full-time

Contract: Full time – Permanent

Location: Richmond Place, Inchicore

Working Hours: 37.5 Hours per week

Salary: €37,000

Role Overview

The
Support & Care Coordinator
empowers Older People to live independently and age in place, by delivering Housing with Support, personalised support and wellbeing plans, and innovative assistive technology. Through practical and emotional support, seamless care coordination, and collaboration with local services, this role ensures tailored, proactive solutions that enhance quality of life and prevent crises.

Responsibilities:

• Support coordination, devising personalised support plans to address challenges and find solutions to enhance the older persons quality of life.
• Build and sustain strong partnerships with healthcare, housing, social care, and community-based service providers, serving as the central communication hub to ensure integrated care and high-quality support delivery.
• Conduct comprehensive assessments to identify and address the needs of Older People, resolving challenges and mitigating risks, while regularly monitoring and reviewing care plans to ensure they remain aligned with individual needs.
• Monitor and manage key performance indicators (KPIs), striving to achieve SMART targets that maximize the reach and impact of support services for older people.
• Proactively advocate for older people and identify and address potential issues through collaborative problem-solving.
• Encourage multidisciplinary teamwork to identify and address potential challenges early.
• Liaise with the older person's healthcare provider, consultants, GPs and primary care teams to report concerns including health, functional, or cognitive decline.
• Record keeping and report writing on ALONE's CRM (Customer Relationship Management) database.
• Implement and manage the distribution, installation, and responsiveness to technology that enhance older people's well-being and safety within their homes.
• Ensure the safety and well-being of Older People by adhering to fire safety protocols and Health and Safety guidelines, monitoring and addressing potential risks in line with policy and procedure.
• Take appropriate action in the event of emergencies and critical incidents, following processes and procedures as necessary.
• Any other duties within the general requirements of the above that may be assigned

Essential Skills and Experience:

• Patient Handling; Manual Handling; Basic First Aid desirable but not essential.
• Minimum 1-2 year experience providing person-centered care and/or support.
• Diploma, Certificate, or Degree in relevant areas of community, social care, or related fields, is desirable but not essential.
• Demonstrate a keen interest in working with Older People and be committed to ALONE's vision and mission, including ensuring that older people can age happily and securely at home and are strongly connected to their local communities.
• Ability to maintain the highest standards of confidentiality, discretion, and respect.
• Excellent communication skills (both written and verbal), and the ability to network and cooperate well with individuals, groups, and stakeholders, is essential.
• Strong problem-solving and analytical skills, including the ability to adapt your practice to meet the evolving needs of Older People.
• Strong administrative skills.
• Good computer literacy, with experience of using case management systems, is desirable.#Excellent organisational skills, report writing, solution-focused skills and multi-tasking skills are desirable.
• Excellent active listening skills.
• A passion for providing a high quality of service is essential.

Extra Benefits:

Extra Benefits

• Salary: €37,000
• Annual Salary Reviews
• Pension Scheme: Access our generous pension scheme
• Time Off in Lieu
• Income protection after 2 years service
• Long service awards for employees
• Mileage Policy in place for applicable roles
• Death in Service - after 6 months' probation successfully completed.
• Travel Saver Schemes
• Sick Pay Scheme -after 6 months' probation successfully completed.
• Bike to Work Scheme
• HSF Partnership
• Horizontal Transfer Opportunities
• Comprehensive Training & Development
• Bespoke Induction Programmes
• Progression Opportunities
• Further Education Opportunities
• Employee Assistance Programme -ALONE provides a 24hour support programme for all our Employees
• GP telephone Advice
• Virtual Doctor
• Private Prescription Service
• 6 structured Counselling/ Emotional Wellbeing Service
• Legal Helpline

The closing date for applications is Monday 22nd of September 2025

ALONE is an equal opportunities employer.

At Glenveagh, we're proud to build homes and support communities. And we build strong teams that enable us to do that.

As one of Ireland's Best Large Workplaces in 2025, and the first construction company in Ireland to be accredited with the Gold Investors in Diversity mark, we create a workplace where everyone feels supported, and able to grow their career. We're looking for people who want to play their part in delivering homes to individuals and families, and all while availing of great benefits and the opportunity for long term career development.

We are currently looking for a Customer Care Coordinator to join our Head Office team in Maynooth.

Key Responsibilities & Duties:

• Facilitate the customer care journey from point of completion through to the end of the warrantee period
• Communicate and liaise with customer's via all available channels (email, video chat, telephone or face-to-face) in order to effectively and efficiently resolve queries/issues
• Respond to all customer enquiries in a timely manner, deal with any customer complaints that arise
• Accurately log all defects into the defect tracker and issue defects out to relevant subcontractors and vendors
• Liaise with relevant site teams regarding raised issues, inform teams of recurring complaints
• Assist the Senior Customer Care Manager to accurately maintain the defects tracker log
• Other adhoc duties as required by the company
• Capability and willingness to apply AI tools & techniques to enhance outcomes, with a proactive approach to learning & leveraging emerging technologies

• Significant experience in a customer care position where you have been managing a high volume of both customer queries and complaints
• Strong IT skills including MS Office. Experience using Zendesk would also be an advantage for this role
• Experience within the construction/property industry would also be a bonus
• Excellent communication skills are a must for this role - face-to-face, via phone, via email/live chat

Our Values

• Collaborative:Proven ability to work effectively within a team environment
• Customer Focused:Strong problem-solving skills with a customer-first mindset
• Safety First: Committed to maintaining a safe and inclusive working environment
• Can-Do:Proactive and solution-oriented mindset with a willingness to go the extra mile
• Innovative:Open to new technologies and methodologies to enhance efficiency and effectiveness

• Competitive salary in one of Ireland's fastest growing PLCs with regular compensation reviews
• Performance related bonus
• Comprehensive health insurance for you and your dependents
• Contributory pension scheme
• Tax saver travel and bike to work
• Paid volunteering days
• Continuous Professional development (CPD) programme & funding
• Employee Assistance Programme
• Long term illness cover
• Peace of mind with life assurance
• Family friendly policies including flexible parental leave, fertility leave, and paid maternity and paternity leaves
• Employee committees - Employee Network Groups, Sports and Social, Great Place to Work
• An exciting Wellbeing Programme with events and activities running throughout the year both online and in-person

Glenveagh is an equal opportunities employer and welcomes applications from suitably qualified candidates from all sections of the community. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the recruitment process, please notify the Talent Acquisition team by contacting

Gentle Hands Homecare Ltd is seeking a dedicated and professional Client Care Coordinator to join our growing Team. This is a permanent, full-time position, based in our Cork city office, and will also provide support to our Dublin office.

Key Responsibilities :

• Work with the management team to prepare and maintain client schedules using the One Touch Software system
• Coordinate and allocate hours for new and existing clients, ensuring smooth onboarding into schedules
• Manage staff absences, sick leave and ensure appropriate cover is arranged promptly
• Participate in weekly team meetings to support efficient service delivery
• Handle client and team enquiries by phone and email in a professional and timely manner
• Provide administrative and operational support to the management team, as required
• Participate in the back-up on-call rota as part of the teams' shared responsibilities

Skills & Experience :

• Previous experience in a client care or scheduling role in home care.
• Ability to thrive in a fast paced, dynamic office environment
• Excellent organisational skills, must be able to prioritize tasks and manage multiple responsibilities effectively and efficiently
• Strong communication and interpersonal skills with the the ability to build and maintain positive working relationships
• Capable of working independently as well as collaboratively with a team
• Proficiency in MS Outlook, Word, Excel, Teams
• Experience using One Touch software preferred but not essential

Job Types: Full-time, Permanent

Pay: €30,000.00-€32,500.00 per year

Benefits:

• Employee assistance program

Work Location: In person