4 Client Onboarding jobs in Ireland

Client Onboarding and Service Controls Execution - EMEA Oversight Manager

Dublin, Leinster J.P MORGAN S.E Dublin Branch

Posted 9 days ago

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Job Description

Job Description We are seeking a Vice President to join the Client Onboarding & Service (COS) Advocacy & Controls Execution (ACE) organization, with responsibility for the oversight and governance of risks and controls associated with Payments and Merchant Services Onboarding functions across EMEA. In today's rapidly evolving business landscape, effective control management is paramount to ensuring organizational resilience and success. As a Controls Execution Oversight Manager within the Advocacy & Controls Execution team, you will align cross-functional support and lead governance initiatives. You will work closely with partners from Sales, Operations, Onboarding, Technology, Risk, Compliance and Legal, driving controls execution initiatives for EMEA Client Onboarding. You will partner with global and regional colleagues to integrate controls into our organization's DNA, ensuring resilience and success. Your role is crucial in promoting a proactive approach to control management, fostering a culture of trust and transparency. In this role, you will provide expert advice on controls-related matters, lead problem-solving initiatives, and deliver high-quality reporting and analytics. Your efforts will directly contribute to reducing the business's residual risk profile and optimizing control frameworks. Job responsibilities Assess criticality and risk of outsourcing arrangements for EMEA Client Service & Onboarding (COS) Develop and manage governance framework for x-legal entity service provision including; inventory, service level standard monitoring and exit plans Represent COS in EMEA steering committees, where required, and on projects required to meet local, regional and global regulations Provide oversight of the end-to-end system of controls that mitigates risk through active engagement, thematic reviews, risk analysis and control deep dive which continuously manage and reduce the business's residual risk profile Evaluate and continuously improve control processes to enhance efficiency and effectiveness. Implement best practices and innovative solutions to optimize control frameworks Oversee and test Implementations EMEA business continuity plans Partner with the EMEA COS Control Management organization on: Internal and external audits Data breach / privacy incidents Risk and financial loss events / Early Escalations Issue & Action Plan Closure Data Risk Management Anticipate internal and external factors impacting the business' governance and implement plans to mitigate risks and capitalize on opportunities Work closely with cross functional partners to ensure Payment Services Directive (PSD) obligations are met Required qualifications, capabilities, and skills Minimum of five years' experience in Payments industry (outsourcing governance advantageous) Understanding of EU Regulatory compliance standards and requirements Ability to build strong working relationships with business partners in internal LOBs A good understanding of J.P. Morgan Payments' products and services Attention to detail combined with an ability to absorb information and form an opinion or conclusion Strong analytical skills and familiarity with data visualisation / automation tools - Tableau, Xceptor, Alteryx Excellent report writer and summarizer of complex issues / solutions. Superior presentation and communication skills. Can sell self and ideas Ability to complete work to deadlines, with a sense of urgency thorough effective time management including: goal setting, planning, prioritizing, scheduling, and monitoring Preferred qualifications, capabilities, and skills Familiarity with the firm's Inter-affiliate services program and technology solutions for outsourcing Degree level / 3rd level qualification Ideally will have experience with controls design and evaluation concepts, risk assessment processes, OKR's, Key Risk Indicator and other metrics development and the ability to assess the relevance of internal and external standards and procedures About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
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Client Onboarding and Service Controls Execution - EMEA Oversight Manager

Dublin, Leinster J.P MORGAN S.E Dublin Branch

Posted 9 days ago

Job Viewed

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Job Description

Job Description We are seeking a Vice President to join the Client Onboarding & Service (COS) Advocacy & Controls Execution (ACE) organization, with responsibility for the oversight and governance of risks and controls associated with Payments and Merchant Services Onboarding functions across EMEA. In today's rapidly evolving business landscape, effective control management is paramount to ensuring organizational resilience and success. As a Controls Execution Oversight Manager within the Advocacy & Controls Execution team, you will align cross-functional support and lead governance initiatives. You will work closely with partners from Sales, Operations, Onboarding, Technology, Risk, Compliance and Legal, driving controls execution initiatives for EMEA Client Onboarding. You will partner with global and regional colleagues to integrate controls into our organization's DNA, ensuring resilience and success. Your role is crucial in promoting a proactive approach to control management, fostering a culture of trust and transparency. In this role, you will provide expert advice on controls-related matters, lead problem-solving initiatives, and deliver high-quality reporting and analytics. Your efforts will directly contribute to reducing the business's residual risk profile and optimizing control frameworks. Job responsibilities Assess criticality and risk of outsourcing arrangements for EMEA Client Service & Onboarding (COS) Develop and manage governance framework for x-legal entity service provision including; inventory, service level standard monitoring and exit plans Represent COS in EMEA steering committees, where required, and on projects required to meet local, regional and global regulations Provide oversight of the end-to-end system of controls that mitigates risk through active engagement, thematic reviews, risk analysis and control deep dive which continuously manage and reduce the business's residual risk profile Evaluate and continuously improve control processes to enhance efficiency and effectiveness. Implement best practices and innovative solutions to optimize control frameworks Oversee and test Implementations EMEA business continuity plans Partner with the EMEA COS Control Management organization on internal and external audits, data breach / privacy incidents, risk and financial loss events/Early Escalations, Issue & Action Plan Closure, Data Risk Management Anticipate internal and external factors impacting the business' governance and implement plans to mitigate risks and capitalize on opportunities Work closely with cross functional partners to ensure Payment Services Directive (PSD) obligations are met Required qualifications, capabilities, and skills Minimum of five years' experience in Payments industry Understanding of EU Regulatory compliance standards and requirements Ability to build strong working relationships with business partners in internal LOBs A good understanding of J.P. Morgan Payments' products and services Attention to detail combined with an ability to absorb information and form an opinion or conclusion Strong analytical skills and familiarity with data visualisation / automation tools - Tableau, Xceptor, Alteryx Excellent report writer and summarizer of complex issues / solutions. Superior presentation and communication skills. Can sell self and ideas Ability to complete work to deadlines, with a sense of urgency thorough effective time management including: goal setting, planning, prioritizing, scheduling, and monitoring Preferred qualifications, capabilities, and skills Familiarity with the firm's Inter-affiliate services program and technology solutions for outsourcing Outsourcing governance experience advantageous Degree level / 3rd level qualification Ideally will have experience with controls design and evaluation concepts, risk assessment processes, OKR's, Key Risk Indicator and other metrics development and the ability to assess the relevance of internal and external standards and procedures About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
This advertiser has chosen not to accept applicants from your region.

EMEA Client Service and Onboarding Associate

Dublin, Leinster J.P MORGAN S.E Dublin Branch

Posted today

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Job Description Join our EMEA Client Service and Onboarding team, where your expertise in cash management and project management will be pivotal in delivering high-quality client experiences. Collaborate with diverse internal partners to ensure seamless service delivery and contribute to the success of Global Corporate Bank clients. This role offers opportunities for professional growth and the chance to make a significant impact on client relationships and business outcomes. As an EMEA Client Service and Onboarding Associate within the Global Corporate Bank, you will oversee the onboarding and setup of core cash management services for our regional clients. You will manage the entire implementation process, including client kickoff, project scoping, documentation, service setup, testing, go-live, and transition to Client Services. Your role involves collaborating effectively with Implementations, Sales, Product, Client Service, and various internal functional partners to ensure seamless service delivery and a high-quality client experience. Job Responsibilities: Implement cash management solutions of varying size and complexity, primarily in EMEA. Oversee multiple projects, serving as the central point for both internal and external customers. Partner closely with Sales, Product, Client Service, Operations, and other internal partners to ensure successful project delivery and client experience. Develop project plans for each deal, incorporating the methodology used within the Project Management Team, and provide guidance to clients regarding their role within the plan. Attend and host regular client meetings/calls to review the project against the plan. Collaborate with internal and external parties to deliver solutions within minimum time frames. Provide accurate and timely implementation statuses and escalate issues impacting client experience or target dates. Support team colleagues as required. Identify and communicate process gaps and improvement opportunities; own improvement initiatives and be recognized by partners as a process expert. Adhere to all JPMorgan Chase department policies and procedures. Attend meetings and training as required to continue development and product knowledge. Required Qualifications, Capabilities, and Skills: Experience working with corporate and/or financial institutions clients with strong client servicing skills. Strong verbal, written, and interpersonal communication skills. Project management skills required. Excellent time management and prioritization skills in a high-pressure, competing-priority work environment. Ability to work in a team environment and partner with colleagues. Effective issue resolution and escalation skills. Preferred Qualifications, Capabilities, and Skills: Experience working with Treasury Services and Securities products is an advantage. A second, fluently spoken European language (French, Spanish, Italian) would be beneficial. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
This advertiser has chosen not to accept applicants from your region.

Customer Onboarding Strategist, Global Customer Solutions, Kickstart (English, Dutch)

Dublin, Leinster Google

Posted 16 days ago

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Job Description

**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in advertising, sales, marketing, consulting, or media.
+ Experience meeting Business-to-Business sales goals.
+ Experience in pitching comprehensive advertising solutions to customers.
+ Ability to communicate in English and Dutch fluently to support client relationship management in this region.
**Preferred qualifications:**
+ Experience managing and customizing experiences for a customer base.
+ Experience in new business sales and business analysis, with ability to lead, motivate, and work well with others.
+ Experience collaborating with cross-functional international teams and managing stakeholders (e.g., internal and external facing).
+ Ability to multi-task and manage multiple projects at a time while paying strict attention to detail.
+ Excellent problem-solving skills and ability to think strategically to develop business recommendations, action plans, and ideas on improving internal processes.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
**Responsibilities:**
+ Manage and develop trusted relationships with clients and help them achieve business goals while contributing to the team performance consistently delivering against quarterly business goals.
+ Create and craft pitches to customers tailored to clients' performance goals, and work towards mutual business objectives.
+ Find and implement creative ways to improve our client relationships, share performance-enhanced suggestions, and promote Google products.
+ Produce interpretable insights from data analysis, deliver data-driven tactical recommendations to customers.
+ Deliver on execution of sales strategies for specific markets and customers in collaboration with internal teams. Communicate with customers proactively via phone and email.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
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