48 Client Services jobs in Ireland

Client Services Coordinator Full-time, Permanent Position - Fully onsite in Dublin 8 - Minimum 3 years experience in professional office environment - Minimum typing speed of 40 words per minute - Salary DOE - €40,000-€0,000. Our client are a leading professional firm in Dublin 8 and are currently seeking a dedicatedClient Services Assistant to provide crucial support to their Advisors. This is a fantastic opportunity for somebody looking to join a dynamic but very supportive team. They're looking for somebody proactive, friendly and detail focused to act as the main point of contact for their clients. Their clientele includes other legal firms, as well as direct clients, so if you have experience in a professional services setting, either within alegal firm, accountancy or financial firm, this role could be a really good fit. What You'll Do: As an integral part of their team, you will assist three Advisors in managing their client workload, with a strong focus on delivering exceptional client service. Realistically, you'll be the go-to person for their clients, ensuring all their files are accurate and updated, really focusing on all the little details. Your responsibilities will include, but are not limited to: Client Communication Management: Reviewing, categorising, prioritising and distributing all incoming client correspondence. You'll be adept at assisting clients directly to resolve queries at the first point of contact. Diary & Meeting Management: Efficiently managing diaries, scheduling meetings and sending confirmations for both in-person and virtual (Zoom) engagements. You'll also greet clients for onsite meetings and provide support (e.g., refreshments, scanning). Email & Call Handling: Managing the email inboxes of two professionals, ensuring timely responses and proper filing. You'll also answer, screen and direct telephone calls, taking messages or resolving queries on the spot where possible. File & Data Management: Opening new client files, managing Anti-Money Laundering (AML) documentation and performing data entry on their case management system. Ad Hoc Support: Providing general administrative and ad hoc support to the team. What You'll Bring: We're looking for a candidate with a solid professional foundation and a commitment to excellence. Key Competencies: Minimum 3 years' experience in a professional office environment. A minimum typing speed of 40-50 words per minute. Excellent written and verbal communication skills. Fluency in English, both written and verbal is essential. High level of attention to detail when reviewing documents and correspondence. Strong sense of initiative and reliability. Proven ability to manage multiple tasks and meet deadlines. Strong IT and system skills, with strong experience in Excel, Word and Outlook. A strong work ethic and professional demeanour. Ability to work collaboratively as part of a team, while also being proactive and self-motivated. Experience with the Practice Evolve package (or similar case management system) is preferred but not essential. Remuneration The salary will depend on experience, in the range of ,000- ,000. Additional Information: This role does not meet criteria for a Critical Skills permit. Skills: Client Administrative Support Phone Manner Client administration Contact management Client Rapport CRM System CRM databases

Our client is a leading Wealth Management firm who are looking to hire a Client Services Executive to join their team in Dublin. Responsibilities of this Client Services Executive Job: Client portfolio end-to end administration Annual portfolio reviews and valuations Processing new business, communicating, and interacting with product producers to ensure prompt processing of applications. This applies to pre & post retirement pension structures, protection benefits & investment portfolios Communicating with clients regarding their portfolios and new applications in an effective and timely mannerRequirements of this Client Services Executive Job: BA (Hons) Degree within a Business or Finance related discipline A minimum of 2-3 years relevant experience in a similar role, preferably within a Financial Advisory firm or Life & Pensions broker is essential QFA qualified or progressing towards this qualification Excellent verbal and written communication skills Ability to work independently and as part of a team This is an excellent opportunity for someone who is looking to develop their career in the Wealth Management space. For more information on this Client Services Executive job or to discuss in more detail, contact Aoife Stokes at  or apply directly below. 

Tax Senior Manager Private Client Services Dublin About RSM As one of the world's largest networks of audit, tax, and consulting firms, RSM is committed to delivering big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. RSM Ireland is one of the country's fastest growing advisory firms, specialising in the provision of audit, tax and consulting services to leading domestic and international mid-market clients. We are a key member of the RSM International network and work closely with over 65,000 colleagues in 820 offices, spanning over 120 countries. RSM International is the world's most rapidly growing accountancy network and currently ranked number six globally. When you join RSM you'll have a world of opportunity to build the career you want. It's your future. Own it at RSM. Our clients range from growth-focused entrepreneurial businesses through to leading multi-national organisations across many sectors and operating nationally and across borders. At RSM Ireland, we are embracing the hybrid working model and at present all our roles facilitate this. The Opportunity Due to our continued growth and ambitious plans for further expansion in Ireland, we have an exciting opportunity to add a Tax Senior Manager (Private Client Services) to our diverse and progressive tax team. The role will offer an environment for someone looking to accelerate their knowledge, skills, and development in a creative, entrepreneurial and supportive team, working with lots of fantastic clients along the way. This is a fantastic opportunity to join a growing team at an exciting part of its journey, working on a hybrid basis and reaping the rewards of being at home and in the office on a weekly basis. The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You'll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking! The successful candidate will be: Building and maintaining relationships with a portfolio of clients and providing a high standard of client service, with a core focus on privately owned clients. Coordinating and collaborating with other RSM member firms on cross-border projects and business development initiatives. Managing the tax compliance obligations on a portfolio of private clients and leading the delivery of high-quality tax advisory services to those clients. Contributing to the operational management of the tax department, including leading key business development initiatives. Liaising with clients in a timely responsive manner, advising, researching, and resolving all relevant tax issues and technical matters on advisory assignments. Assisting partners with the build out and commercial management of the firms private clients portfolio and related services. Providing mentorship to junior staff, and work on attracting, developing, and retaining the best talent for the firm. The Person The ideal candidate will have the following skills and experience: ITI and/or ACA or ACCA qualified. At least 3 to 4 years' experience in a management role in a tax practice or industry. Experience in managing a private client portfolio with strong commercial expertise. Relationship management - ability to read situations and modify behaviour to build quality, diverse relationships. Demonstrate an ability to adapt to changing client and market needs, to contribute to new ideas and propose innovative solutions to problems. Strong technical skills to deliver private client tax advisory services. Experience in coaching and mentoring staff. Team player with strong communication & interpersonal skills. Strong Microsoft applications skills; Outlook, Teams, Excel, PowerPoint, and Word. #RSM is an equal opportunity employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role/ Department: Limerick's Custody Client Service team are responsible for 600+ clients. The department has a high level of interaction with internal teams to source information which enables the team to provide Prompt Quality Responses for all client queries. Role Based in Limerick, the successful candidate will report into the Custody Services Manager. The successful individual will focus on resolution of client queries, where expertise is required to problem solve and manage client expectations. The role offers the opportunity to develop skills and knowledge of the firm's global operating structure. The successful individual will be responsible for maintaining and enhancing the service provided to clients while also having the opportunity to identify and solve service issues. The key responsibilities of the role include: To act as the primary point of contact for all custody related queries from the Client. Responsible for maintaining and enhancing service provided to the Client. Ownership, management and resolution of all Client queries. Awareness of transition activity linked to the Client. Identifies and manages resolution of service delivery root causes. Initiates frequent, proactive communication with the Investment Manager daily contacts to verify perceived levels of satisfaction and demonstrate proactive service. Participates in Service Reviews as required. Build and maintain strong relationships with all internal partners. Maintain and monitor all client data and standing instructions. Monitoring and resolution of cash and stock exceptions. Ensure day to day funding requirements are in line with client standing instructions. Resolves all ASL situations in a timely manner. Ensure compliance with all NT risk policies and adherence to 'Best Practice' documents. Skills/ Qualifications: Excellent oral and written communication skills are required. Analytical and problem solving skills are required. Ability to facilitate discussions and reach decisions. Ability to work under pressure to achieve the multiple daily deadlines for client deliverables, with a mature approach. Ability to plan and prioritise their day to day workload to meet client deadlines. Ability to review and resolve complex issues. Demonstrates an excellent understanding of risk associated with the role. A College or University degree is preferred. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

The Company: Snap is a leading print and essential marketing/promotion services partner in Ireland. It was founded in 1984 and today employs c100 staff across 16 territories in Ireland. Snap is passionate about helping companies promote their brand in a creative, modern, and innovative way, enabling them to grow their business. Working with Irish SMEs, multinational companies, and large corporate organisations, Snap provides a range of products and services across Print, Design, Promotional Products, Signage, and Digital Solutions. Winners of multiple Irish Franchise awards, including Service Franchise of the Year on three separate occasions. The Customer Service Representative has a passion for engaging with customers, with the ability to bring energy and enthusiasm to a fast-paced environment. The role is best suited to an individual who is dynamic, adaptable, motivated, and driven to execute tasks/objectives/sales targets, while working closely with the respective sales team and wider team to ensure quotes are issued and orders processed in a timely manner. In this role, the Customer Service Representative will lead from the front and take responsibility for the successful and timely execution of all requirements needed to provide the highest level of service at all levels of customer engagement) and in parallel execute business objectives/KPIs, with the goal of driving sales growth. Creating customer quotes and follow-up, based on customer needs (with a high attention to detail, conversion and client satisfaction). All activity to be logged in CRM and Business Management system. Ensure project deliverables are met by closely monitoring/liaising with production team and suppliers. Drive long term growth by building strong relationships with team and customers. Identify Sales Opportunities Proactively spot opportunities during customer interactions and coordinate with the BDM to schedule meetings to drive sales growth. Place a high priority on delivering quality results, go above and beyond client expectations. Carryout other tasks as required by management (including social media platform focus). Key Attributes: It is a must that the individual is highly organised with the ability to manage multiple activitiessimultaneously to accomplish goals, establishes efficient work procedures to meet objectives and be skilled in prioritising and meeting deadlines. A problem solver, who can address issues in a professional manner. A person with a hard-working ethos who is flexible, maintains effectiveness by adjusting behaviour, work routines, and habits to meet a goal and/or changing circumstances. A positive, can-do attitude and dedicated to going above and beyond. A Sales Professional. Key Requirements: Experience in estimation (quoting) and the Print industry (Design, Promotional Products, Signage, Events, Marketing materials) is an advantage but not essential as continuous training will be provided. At least two years experience in a similar role (B2B), with track record of delivering results. Strongrelationship building with a high degree of responsiveness, and integrity. Excellent team, negotiation, influencing and sales closing skills are essential in the role, including professional persistence.Excellent communication skills, professional phone manner and customer focus are essential. Strong understanding and ability to ensure standards and processes of Quality (ISO standard), Health, Safety and Environment are upheld. Proficient in the use of Microsoft Office suites, Data extraction and ability to run reports as required. A strong educational background and fluent in English. Desire to learn/take feedback. Skills: Customer Skills Customer Support Admin Work Sales

We are currently seeking an experienced Customer Service Representative to join a well-known company based in Co. Limerick. This is a permanent, office-based role offering a competitive salary package. In addition, the position includes attractive benefits such as company pension, health insurance, and employee discounts on various company services. Responsibilities: Dealing directly with customers, both face-to-face and over the phone. Answering customer queries promptly and effectively. Accurate and efficient data entry into relevant systems. Responding to inbound customer calls/emails within agreed service levels. Contributing to process improvements where possible. Recording customer interactions and transactions. Working as part of a team to achieve high customer satisfaction. Requirements: Previous experience in a Customer Service or Call Centre role. Proficient IT skills, particularly with Microsoft Office. Ability to work well within a multi-skilled team. The ideal candidate: Will have a flexible approach to work and the ability to manage multiple priorities in a fast-paced environment. Will be capable of working in a demanding, front-line service role as part of a client-focused team. Will be committed to high levels of client service and continuous process improvement. Will have strong PC skills, including thorough knowledge of MS Word and Excel. Will demonstrate excellent numeracy skills, attention to detail, strong organisational skills, and the ability to work independently and proactively. Will have strong interpersonal skills and an excellent telephone manner. Will possess outstanding verbal and written communication skills, along with a high degree of professionalism, drive, and enthusiasm. To apply: Please email your CV to or call Jake on for further details. Skills: Communicating with Customers Customer Service Administration Customer Service

**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 40-hour week over 4 days and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**_Disclaimer:_**
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

ACCPRO are working with a global equipment provider to recruit for a French speaking Customer Service Representative. 9-month contract, 5 days a week onsite in the North Dublin office. Immediate start. Responsibilities: Act as the first point of contact for customers via phone, email, and other communication channels. Handle incoming customer inquiries and provide accurate information regarding products, orders, and services. Manage order processing from entry to delivery, ensuring accuracy and timely execution. Coordinate with internal departments (Sales, Logistics, Finance) to resolve issues quickly and effectively. Maintain accurate customer records and documentation in line with company policies. Support administrative tasks, including data entry, reporting, and updating systems. Escalate and follow up on complex issues to ensure customer satisfaction. Requirements: Fluent in French and English (spoken and written). Strong administrative and organisational skills with attention to detail. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new systems quickly. Ability to work under pressure and prioritize tasks effectively. Previous experience in order management or a similar role is highly advantageous. Candidates must possess valid and unrestricted work authorisation for Ireland at the time of application. Unfortunately, we are unable to provide visa sponsorship for this role. Skills: Customer Service Administration Order Management French

Overview: Our client, a recognised leader in the global aviation industry, is renowned for delivering exceptional service and operational excellence across its international network. With a strong commitment to innovation, customer satisfaction, and employee development, They are now seeking a Customer Service Representative / Team Leader to join their team a fantastic opportunity to build your career in a high-performance, customer-focused environment. The Role: The Customer Service Team Leader will be responsible for leading, motivating, and developing a team of customer service representatives to ensure they provide high-quality service to our customers. The ideal candidate will possess excellent leadership skills, a strong customer service background, and the ability to drive performance and achieve team goals. Job Functions & Responsibilities: Lead, manage, and support a team of customer service representatives, fostering a positive and productive work environment. Monitor team performance, provide regular feedback, and conduct performance reviews. Develop and implement strategies to improve customer service processes and enhance customer satisfaction. Handle escalated customer inquiries and complaints, ensuring prompt and effective resolution. Collaborate with other departments to ensure seamless service delivery and address any issues affecting customer satisfaction. Stay up-to-date with industry trends and best practices to continuously improve our customer service offerings. Support on identification of product portfolio fit with existing or new products. Ensure close communication with Stakeholders in the company (e.g. quality, finance, operations) and globally (Sales and Fulfilment) Person Specification: The candidate should essentially fulfil the following requirements: Third level education in Business, Management, or related field Proven experience in a customer service focus role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle escalated issues with professionalism and tact. Proficient in using MS Office & ERP software. Strong analytical skills and the ability to interpret data to drive performance improvements. Ability to work in a fast-paced environment and adapt to changing priorities. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Skills: CRM & ERP Systems Data Analysis & Reporting Leadership & Performance Management