84 Commercial Operations jobs in Ireland

Commercial Operations

Portlaoise, Leinster €60000 - €80000 Y AYRTON GROUP

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Job Description

Role Overview

This is a pivotal role focused on driving commercial success. The Commercial Operations & Sales Manager will be responsible for increasing revenue, expanding market share, and ensuring operational efficiency. The ideal candidate will be a strategic thinker with a strong track record in business development, client relationship management, and operational leadership.

Key Responsibilities Commercial Strategy & Sales

  • Develop and execute a commercial strategy to grow revenue and profitability.
  • Identify and pursue new business opportunities, sectors, and strategic partnerships.
  • Lead client acquisition and retention efforts, including B2B outreach and account management.
  • In conjunction with the business director, oversee pricing strategy, proposal development, and tender submissions.
  • Monitor market trends and competitor activity to inform sales tactics and positioning.
  • Manage CRM systems and sales pipeline reporting.

Operational Leadership

  • Ensure efficient delivery of training services, including scheduling, resource management, and trainer coordination.
  • Implement scalable operational processes to support business growth.
  • Maintain compliance with health & safety and training regulations.
  • Drive continuous improvement in service delivery and customer experience.
  • Collaborate with finance and marketing teams to align operations with commercial goals.

Qualifications & Experience

  • Minimum 5 years' experience in a commercial or sales leadership role, ideally within training, education, or professional services.
  • Proven ability to grow revenue and manage client relationships.
  • Strong understanding of operational management and service delivery.
  • Excellent negotiation, presentation, and communication skills.
  • Proficiency in CRM and business analytics tools.

Desirable Attributes

  • Entrepreneurial mindset with a focus on results and growth.
  • Experience in scaling a small business or launching new services.
  • Familiarity with Irish safety training standards and regulatory landscape.
  • Strong network within Irish business or industry sectors.

Benefits

  • Competitive salary with performance-based bonuses.
  • Flexible working arrangements.
  • Opportunity to shape the commercial direction of a growing business.
  • Professional development and career progression.

Job Type: Full-time

Work Location: In person

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Commercial Operations Manager

Leinster, Leinster €30000 - €40000 Y Jo Consultancy Limited

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Job Description

Business Analyst

Vanquish Distributers Limited

Salary: €34,000 per annum (€53.84 weekly / .77 per hour)

Job Type: Full-Time, Permanent

Hours per week: 39

Business Address: Unit 69 Block 4, Western Parkway Business Centre, Ballymount Drive, Ballymount Industrial Estate Dublin 12, Dublin

The Commercial Operations Manager will oversee and manage the company's operations with a primary focus on indoor and outdoor tiles, wood flooring, and bathroom products.

The successful candidate will be responsible for leading all commercial and operational activities, ensuring smooth business performance, and driving growth across both domestic and international markets.

Key responsibilities include managing sales and business development initiatives, strengthening partnerships with wholesalers, contractors, and distributors, and maintaining efficient supply chain operations. The role also involves engaging with international suppliers to support product imports, ensuring cost-effective and timely procurement.

The ideal candidate will be a strategic thinker with strong analytical, leadership, and commercial skills, capable of improving financial performance and implementing operational efficiencies to support business expansion.

Key Responsibilities

  • Lead and oversee day-to-day commercial and operational activities across all product categories.
  • Develop and execute sales and marketing strategies to expand the business-to-business network.
  • Manage supplier relationships and negotiate contracts to achieve cost efficiencies.
  • Coordinate imports and logistics with international suppliers to maintain consistent stock levels.
  • Monitor and analyze financial performance, prepare reports, and recommend improvement measures.
  • Ensure operational compliance, timely order fulfillment, and customer satisfaction.
  • Lead, train, and motivate the operations and sales team to achieve company goals.
  • Key Requirements
  • Bachelor's degree in Business, Commerce, Operations Management, or a related field.
  • Minimum 2 years' experience in a similar role, preferably within the construction, tile, or flooring industry.
  • Strong networking and relationship-building skills with clients and suppliers.
  • Proven ability to manage projects, budgets, and commercial operations.
  • Proficiency in MS Office and ERP systems.
  • Experience in supply chain and logistics management is an advantage.
  • Excellent communication, negotiation, and leadership skills.

Apply Today

If you're passionate about data, strategy, and making a tangible impact, we'd love to hear from you.

Job Type: Full-time

Pay: ,000.00 per year

Benefits:

  • Food allowance
  • Language training provided

Work Location: In person

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Commercial Operations Manager

Sligo, Connacht €80000 - €120000 Y Arcon Recruitment Ireland

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Job Description

Operations & Commercial Manager

Location:
Co. Sligo , Ireland |
Full-time
| Senior Level

About the Role

We're looking for an experienced
Operations & Commercial Manager
with a
strong financial background
to take a leading role across a diverse portfolio of SME businesses, including retail, hospitality, distribution, and a property investment arm.

This is a hands-on senior leadership role for someone who can
manage daily operations, make strategic financial decisions, and lead teams.

Key Responsibilities:

  • Oversee operations across multiple businesses, ensuring profitability and efficiency.
  • Evaluate management performance and restructure teams where needed.
  • Lead business integration and potential mergers with other SMEs.
  • Work closely with accountants to monitor budgets, cashflow, and profitability.
  • Manage legal, licensing, and conveyancing matters.
  • Oversee property acquisitions, sales, and banking relationships.

What We're Looking For:

  • Proven experience in
    operations, commercial management, or finance leadership
    .
  • Strong financial background (ACA/ACCA/CIMA or equivalent experience).
  • Skilled in evaluating teams, processes, and commercial opportunities.
  • Flexible, adaptable, and confident in decision-making.
  • Ability to lead and inspire a diverse team.

Why Join Us?

  • Senior leadership position with scope for autonomy.
  • Support from the business owner and experienced finance team.
  • Opportunity to shape and grow a multi-sector SME portfolio.

Apply Now

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Medical and Commercial Operations Specialist

Leinster, Leinster €45000 - €70000 Y The RFT Group

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Job Description

Medical and Commercial Operations Specialist

This role will provide Support to the CMO and Team (Medical Affairs, Commercial, Clinical Science and Clinical Operations): with all on-going activities such a KOLs engagement and meetings, advisory boards, attendance of any critical meetings.

It will also be responsible for overseeing the contracting, Budget tracking, Branding and Congress Support for the CMO and extended team.

Key Responsibilities:

Contracting:

  • Ensure clinical science, medical, market access & commercial departmental contracts and purchase orders are compliantly executed, a system for tracking of project milestones is established and maintained.
  • Work closely with Program Management and teams to ensure contract prioritisation communication to Legal.

Budget tracking:

  • Assist with All Clinical and Medical and Market access & commercial department budgets tracking by working with each department leader and CMO and with Program Management on vendor set up, and onboarding.
  • Coordinate with Finance to maintain high visibility into vendor invoicing against purchase orders on a monthly and quarterly basis.

Brand Team Support:

  • Plan and coordinate logistics for the Brand Team meetings, including scheduling planning meetings, coordinating agenda, contracting with external venues/vendors to support execution, communicating with attendees around logistics, and on-site meeting support.

Congress Support Lead:

  • Provide congress planning and logistics leadership: lead the planning, coordination, and on-site execution for presence at key medical congresses, patient meetings, and medical events in accordance with legal and compliance guidelines.
  • Coordinate Medical department and CEO attendance at priority medical congresses, including registration, pre-attendance prep meetings, shipment of materials, booth build, and in-booth furniture and fixtures coordination.
  • Secure sponsorships including booth space, symposia timeslots and chase deadlines.
  • Manage budgets, tracking, and reporting for meetings and congresses.
  • Support the operations aspect of publication and congress planning to assist with
  • author communication, contracting and agency support.

On-boarding process:

  • Take the lead and organise the necessary aspects of the on-boarding process for in coordination with HR, Quality, Legal, Medical, Device team and any other relevant functions and ensure it is rolled out to all new hires.

Additional Responsibilities:

  • Support in the future any committees created at such as IST review committee, funding committee etc.
  • Project management support of select medical affairs projects with meeting scheduling, agenda preparation, meeting notes and tracking action items.

Experience and Education:

  • A strong fit with the team and willing to "roll their sleeves up"
  • Excellent communication Skills
  • Excellent Project Management Skills
  • Good understanding of pharma, commercial, and most of all congress management and support
  • Resilient, highly energetic and enthusiastic
  • A self-starter and comfortable working on their own initiative.
  • Ability to perform multiple tasks simultaneously under direction and prioritise workload.
  • Maintain a professional and positive attitude and present clear instruction/direction to team members.
  • Proven ability to successfully achieve results within a multi-cultural and geographically diverse cross-functional team.
  • Flexible, able to adjust, embrace and drive change.
  • Demonstrated ability to work cross-functionally and establish connections between departments.
  • Demonstrated ability to engage with KOLs and other important stakeholders such as payers, patient groups etc on behalf of senior management to organise meetings and manage continuous interface with them.
  • Understanding of Pharmacovigilance
  • Excellent knowledge on how medical, commercial, market access, supply chain departments operate /
  • Strong ability to chase timelines.

For further details, contact Laurentina on /

The RFT Group, BioPharmaceutical Division specialise exclusively in the recruitment of scientists, engineers and executives for the biotechnology, pharmaceutical and medical device sectors.

Follow us on: Linked-in

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Telecoms Commercial Operations Lead - GOD46549

Leinster, Leinster €60000 - €70000 Y Osborne - Recruitment Consultancy

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Job Description

Telecoms Commercial Operations Lead

We're looking for a
Telecoms Commercial Operations
Lead to take charge of commercial performance and cost control within our telecoms build projects. This is a key role for someone who understands field-based telecoms operations and has the commercial and financial acumen to keep projects profitable, efficient, and compliant. You'll be the link between Operations, Commercial and Finance, ensuring projects are correctly tracked, valued, invoiced, and reported. If you're commercially sharp, process-driven, and motivated to make an impact, this role offers the chance to lead in a fast-paced, hands-on environment.

This permanent full time position is located in Dublin 22 and due to the location of the offices, having your own transport is essential

Salary & Benefits:

  • €60,000 – €70,000 DOE
  • Monday to Friday 8am – 5pm
  • Hybrid model once probation period is completed
  • Car Allowance/Commercial Vehicle
  • 10% Bonus
  • Flexible Benefits – 5 packages to choose from inc extra holidays, pension AVC, health insurance. Gym membership – granted
  • 20 Days Holidays
  • Death In Service
  • Income Protection
  • Wedding Gift
  • Pension ER 5%

Responsibilities:

  • Oversee commercial records, ensuring daily fieldwork, costs, and measures are tracked accurately.
  • Work with Build and Project Managers to validate supply chain costs and client value submissions.
  • Prepare and submit monthly Applications for Payment (AFP) and client payment certificates.
  • Track retention monies and ensure timely claims.
  • Support monthly subcontractor spend projections and link to project revenue for profitability monitoring.
  • Scrutinise measures and Schedule of Rates to keep commercial returns aligned to targets.
  • Lead the AFP and PO processes to avoid payment delays.
  • Collaborate with Finance to ensure smooth flow of commercial data for invoicing and payments.
  • Build and maintain strong relationships with internal teams and client commercial counterparts.
  • Mentor and support junior commercial staff.

Key Requirements:

  • 2–3 years' experience in a telecoms commercial, utilities, or similar role.
  • Strong knowledge of telecoms build environments (e.g., FTTH, light civils).
  • Advanced Excel skills; good working knowledge of Word and PowerPoint.
  • Excellent communication and interpersonal skills, with the ability to influence and challenge.
  • Strong organisational skills with the ability to manage multiple priorities under pressure.
  • Understanding of subcontract procurement, valuations, and frameworks (SOWs, SoRs, fixed-rate models).
  • Technical knowledge of civils, telecoms, electrical and infrastructure delivery.
  • Degree in construction, electrical or telecoms sector (or equivalent).

For more information, please apply through the link provided for the attention of Grainne O'Donnell or call Osborne Recruitment on

If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided

Please submit your updated CV in Word Format

If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.

Osborne are proud to be an Equal Opportunity Employer.

#INDOSB1

#INDDON

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Program Manager, Submarine Network Commercial Operations

Leinster, Leinster €60000 - €120000 Y Google

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Job Description

Minimum qualifications:

  • Bachelor's or Master's degree in Finance, Accounting, Economics, or Business, or equivalent practical experience.
  • 2 years of experience in program or project management.
  • Experience in commercial operations, vendor management and vendor negotiations, including agreement management.
  • Experience with networking or data center operations agreements.

Preferred qualifications:

  • 2 years of experience managing cross-functional or cross-team projects.
  • Experience in a global financial and commercial operations environment.
  • Experience in the networking/telecom specifically with Telecom Expense Management (TEM).

About the job
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Google is global network continues to expand to meet the ever increasing demand for Google's products and services. In order to keep pace with network capacity demands, Google has made significant investments in the construction of submarine cable systems for which it has partial or full ownership interests. Google has invested more in submarine cable systems in the last few years than the prior decade combined.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Manage a commercial operations program and ensure things run smoothly.
  • Oversee end-to-end execution of a global multi-disciplinary commercial operations environment supported by TVCs and FTEs (contracts, payments, systems, financial governance).
  • Financial Project Management and Scalable Controls for Submarine Network Infrastructure projects.
  • Develop operational and governance frameworks to monitor the execution of critical payments and obligations.
  • Develop and maintain commercial operations processes.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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Program Manager, Submarine Network Commercial Operations

Dublin, Leinster Google

Posted 8 days ago

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Job Description

Program Manager, Submarine Network Commercial Operations
_corporate_fare_ Google _place_ Dublin, Ireland
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
**Minimum qualifications:**
+ Bachelor's or Master's degree in Finance, Accounting, Economics, or Business, or equivalent practical experience.
+ 2 years of experience in program or project management.
+ Experience in commercial operations, vendor management and vendor negotiations, including agreement management.
+ Experience with networking or data center operations agreements.
**Preferred qualifications:**
+ 2 years of experience managing cross-functional or cross-team projects.
+ Experience in a global financial and commercial operations environment.
+ Experience in the networking/telecom specifically with Telecom Expense Management (TEM).
**About the job**
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Google is global network continues to expand to meet the ever increasing demand for Google's products and services. In order to keep pace with network capacity demands, Google has made significant investments in the construction of submarine cable systems for which it has partial or full ownership interests. Google has invested more in submarine cable systems in the last few years than the prior decade combined.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Manage a commercial operations program and ensure things run smoothly.
+ Oversee end-to-end execution of a global multi-disciplinary commercial operations environment supported by TVCs and FTEs (contracts, payments, systems, financial governance).
+ Financial Project Management and Scalable Controls for Submarine Network Infrastructure projects.
+ Develop operational and governance frameworks to monitor the execution of critical payments and obligations.
+ Develop and maintain commercial operations processes.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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Chief Commercial and Operations Officer

Leinster, Leinster €60000 - €120000 Y Cycling Ireland

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Job Description

Location: Sport Ireland Campus, Dublin (with some flexibility for hybrid working)

Reports to: Chief Executive Officer (CEO)

Contract: Full-time, three-year fixed term (with potential to extend)

Member of: Senior Leadership Team

Role Overview

Cycling Ireland is seeking an experienced and motivated Chief Commercial and Operations

Officer to join our Senior Leadership Team. This will be a new and pivotal role, for the

organisation with responsibility for driving commercial growth, ensuring operational excellence,

and leading initiatives that expand participation in cycling at all levels.

Working closely with the CEO and Senior Leadership Team, the postholder will oversee key

functions including membership, participation, event delivery, marketing and communications,

governance, education, data protection, and ICT. They will also act as a senior point of contact

for sponsors, partners, and stakeholders, ensuring that Cycling Ireland's strategic priorities are

delivered to the highest standard.

Key Responsibilities

Commercial Leadership


• Lead the development and delivery of Cycling Ireland's commercial strategy, identifying

and securing new sponsorship, partnerships, and revenue streams.


• Oversee marketing and PR strategy to raise the profile of Cycling Ireland and its

programmes.


• Identify and develop new commercial opportunities, including training, merchandise,

and digital services


• Guide brand positioning and promotional campaigns in collaboration with the Marketing

team.


• proven capability in building audiences and marketing strategies; holds an extensive

network within the marketing sector.

Operational Oversight


• Provide strategic oversight of membership, education, participation, governance, data

protection, and ICT functions.


• Work with functional leads to ensure operational plans are delivered effectively and

aligned with strategic objectives.


• Support the CEO and CFO in budgeting, forecasting, and resource planning.


• Provide strategic oversight and leadership to all departments to ensure operational

standards are the highest priority.

Participation & Program Delivery


• Participation and membership growth is a key measure of success for this role. Provide

strategic oversight to ensure high-quality programmes are developed and delivered

across all cycling disciplines and age groups.


• Work with clubs, schools, and community partners to strengthen grassroots involvement.


• Champion inclusivity and accessibility in all participation initiatives, encouraging lifelong

engagement in cycling.


• Lead and support the Heads of Participation and Coach & Education to deliver on their

departmental plans and objectives.

Governance & Compliance


• Working closely with the Head of Governance and HR, ensure governance and

safeguarding standards are maintained in line with statutory requirements and best

practice.


• Act as Data Protection Lead, ensuring GDPR compliance.


• Oversee ICT systems strategy to ensure they are secure, efficient, and support

organisational needs.

Stakeholder Engagement


• Maintain strong relationships with sponsors, government agencies, provinces, clubs, and

other key partners.


• Continue to develop relationships with Volunteers nationally.


• Represent Cycling Ireland at senior-level meetings and events.


• Lead membership engagement initiatives to improve retention and satisfaction.


• Ensure timely submission of all grant applications to the best possible standard.

Team Leadership


• Lead and support direct reports, empowering them to deliver within their functional

areas.


• Support SLT Members in delivering the Strategic and Operational plans.


• Foster a collaborative, high-performance culture across the organisation.


• Ensure team members have clear goals, development plans, and regular performance

feedback.

Person Specification

Essential:


• Minimum 5 years' experience in a senior leadership role with responsibility for

commercial growth and operational oversight.


• Proven track record in securing sponsorship, partnerships, and delivering revenue targets.


• Strong strategic planning and leadership skills.


• Experience working with multiple stakeholders, including sponsors, funders, and

volunteer-led structures.


• Understanding of governance, compliance, safeguarding and data protection requirements.


• Experience in budget management and resource allocation.

Desirable:


• Knowledge of the Irish sports sector and public funding systems.


• Experience in a membership-based or non-profit organisation.


• Passion for cycling or promoting active lifestyles.

Key Outcomes


• Measurable growth in sponsorship and diversified income streams.


• Measurable growth in Membership and Participation programmes.


• Efficient, aligned, and well-supported operational delivery across functions.


• High governance and compliance standards maintained.


• Strong relationships with stakeholders and improved membership engagement.


• A motivated, high-performing leadership team.

Terms & Conditions:


• Salary commensurate with experience.


• Performance-related bonus available, linked to new revenue streams.

Application Process: Please send your CV and a cover letter outlining your experience and

suitability for the post to for the attention of Myra McGlynn by

no later than Tuesday September 30th 2025 at 15:00.

Appointment will be subject to satisfactory:


• Garda Vetting or Access NI Vetting.


• Reference checking procedures.

Cycling Ireland is an equal opportunity employer, celebrating diversity and championing inclusivity. If

you require any reasonable accommodations to assist you in participating in the employee selection

process, please simply let us know. We heartily encourage all interested parties to apply.

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Sales Operations

Kilcoole, Leinster €33000 - €35000 Y Mark & Chappell (Ireland) Limited

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Job Description

Join VETIQ as a
Sales Operations & Order Processing Coordinator

About Us

Mark & Chappell (VetIQ) develops over-the-counter pet health products and functional treats that help pets live healthier, happier lives. Our prevention-first range spans joint care, calming, dental, skin and coat, and more. We supply leading distributors, retailers and ecommerce partners across the globe, and our heritage in pet wellness goes back more than 35 years.

We're a growing team with a shared passion for pet health and quality service — and we're now looking for a detail-driven teammate to keep our orders flowing smoothly and customers happy.

The Role

You'll be the go-to person for processing international customer orders from start to finish, working closely with Sales, Warehouse, and Logistics to ensure everything runs efficiently. It's a varied, hands-on role at the centre of daily operations.

What you'll do

  • Process and verify customer orders accurately via email, phone, and online portals
  • Confirm order details, pricing, and stock availability, resolving any discrepancies before dispatch
  • Liaise daily with Sales, Warehouse, and Logistics to ensure on-time and in-full fulfilment
  • Maintain accurate and up-to-date customer and order information in our ERP/CRM system
  • Track stock levels for key accounts and flag potential shortages or delays early
  • Generate order confirmations, invoices, and dispatch paperwork
  • Monitor backorders and communicate clear updates and revised delivery dates to customers
  • Support the sales team with quotes, samples, and documentation as needed
  • Produce simple order and sales performance reports for internal review
  • Support credit control and finance teams by helping resolve invoice or payment queries
  • Deliver friendly, professional service to both customers and internal teams

What you'll bring

  • Experience in order processing, sales support, or customer service
  • Strong attention to detail and excellent organisational skills
  • Confident written and verbal communication
  • Comfortable working to daily deadlines and juggling priorities
  • Proficient with Microsoft Office (Excel, Word, Outlook)
  • Experience with ERP/CRM systems is a plus (Sage 200 experience a plus)
  • Familiarity with logistics including export paperwork

What we offer

  • Competitive salary €33,000–€35,000 per annum
  • 21 days annual leave
  • Supportive, collaborative team environment
  • Real opportunities to learn, grow, and build your career in pet health

Right to work

Applicants must be currently authorised to work in Ireland on a full-time, permanent basis. We are not in a position to offer visa sponsorship for this role.

Ready to take the next step in your career?

  • Apply now to join VETIQ and help us enhance the lives of pets and their parents
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Sales Operations Analyst

Connacht, Connacht €30000 - €60000 Y CMS Distribution

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Job Description

Job Purpose Summary
This role is responsible for overseeing our group order management area. The role provides an effective and efficient order management function within CMS Group. This order management team is responsible for ensuring all customers orders are dispatched to with agreed SLAs. The role will work very closely with a number of key stakeholders such as sales teams, warehousing, stock control, demand planning and finance. The role will handle overdue orders, Stock & Route issues, Dangerous goods, Tracking and handling any daily queries with warehousing.

Role Responsibilities
Daily Order Management

  • Investigating daily order issues to ensure these are resolved with agreed SLAs
  • Overseeing missing / lost stock orders /orders cancellations
  • Coordinating with IT support on label issues.
  • Maintain daily communication with all Sales teams on order statuses

Transport

  • Responsible for transport for Dangerous Goods ensuring all related actions are completed with the Vendors
  • Responsible for ensuring truck and cage bookings completed for customer orders
  • Manage transport related order issues (power outages, driver delays, staffing).

Stock

  • Liase with stock control on discrepancies or movements related to order issues
  • Work with Demand planning for stock related issues
  • Provide management feedback on Stock related order issues
  • Provide ETAs and Back Order reporting to customers

Reporting

  • Provide weekly reporting to senior management on open orders, brands etc.
  • Provide monthly and quarterly reporting on order performance within CMS

Ad Hoc

  • Working with account managers to ensure all that sold units are removed from stock.
  • Raise and manage IT tickets for customer issues impacting accounts.
  • Point of contact for Payment related queries from Credit on orders

The role of the Sales Operations Analyst will also include the below

  • Primary contact for Orders in process
  • Project manage order Improvements collaborating with each major stakeholder to increase delivery timelines
  • Take the lead on testing & implementing new systems within group for Order management A
  • Complete monthly reporting to management on order trend analysis
  • Ensure work instructions are in place for all tasks within the department

Additional Responsibilities
Skills & Personal Attributes
Skills & Abilities

  • Ideal candidates for this role are efficient, adaptable and have strong administrative abilities.
  • Ability to multi-task, while maintaining high attention to detail
  • Ability to work in a fast-paced environment and understand how to prioritise tasks.
  • Ability to apply due diligence when undertaking all tasks.
  • Ability to communicate eloquently in both verbal and written format, a professional telephone manner is essential.
  • Ability to work solo and as part of a team.
  • Flexible with time and adaptable to change.

Experience & Knowledge

  • Be proficient in Microsoft office Word, Excel, Outlook
  • SAP experience an advantage.
  • High level understanding of order management within CMS

Key Traits
CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.

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  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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