127 Community Manager jobs in Ireland

Community Manager

€40000 - €60000 Y Deca Games

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Job Description

About DECA Games

We believe that games should be played for decades but many are abandoned even when a loyal community is screaming to keep them alive. DECA specializes in acquiring games from other developers and reinvigorating them to continue to entertain for decades. When other studios see an old game, we see a fantastic set of problems to solve and a huge opportunity.

DECA is a remote company with over 300 people in over 30 countries globally. DECA is also a part of the Embracer Group, the largest public gaming company in Europe.

About our culture

We've managed to maintain a small company feel with the stability and resources of a much larger one. We fully believe in the flexibility of a remote workplace. Team members are trusted to manage their time and get things done independently. We think that egos and politics need to be checked at the virtual door. That means no jerks are allowed, that no job is too small for anyone, and an openness to help and learn from each other is required. We love the challenge of working within constraints and love when we succeed as a team. Check out more about us and our values on our website )).

This is a remote position. You can work from anywhere in the world in the CET timezone (9 am - 6 pm CET).

About the role

We are looking for a Community Manager to join our DECA team and be responsible for independently managing community operations for one of our most popular games, with a focus on strategic engagement, content planning, cross‑platform moderation, and data‑driven decision‑making. This role requires a balance of creative execution and analytical insight, ensuring community sentiment and feedback are actively integrated into product strategies. The position offers significant ownership and autonomy, working closely with cross‑functional teams to deliver measurable results in player engagement and satisfaction. For this role, Russian language proficiency is a must.

Responsibilities
  • Manage daily community operations across multiple platforms (Discord, Facebook, VK, OK, etc.).
  • Write and publish news posts, patch notes, and other updates based on game content.
  • Create and execute structured social media content plans tailored to community needs.
  • Moderate and engage on official channels, fostering a positive player environment.
  • Track, analyze, and report on sentiment and player feedback weekly.
  • Monitor, escalate, and follow up on bugs and player concerns.
  • Collaborate with QA, Support, Marketing, and Production teams to address community needs.
  • Design and launch creative engagement initiatives (contests, surveys, VIP programs).
  • Coordinate and execute community events, livestreams, and influencer campaigns.
  • Document processes and ensure feedback loops between players and developers
Requirements
  • 1-2 years of experience in Community Management in the Videogame Industry.
  • Fully operational on forums and social media administration and, ideally, graphic content creation tools.
  • Great enthusiasm and passion for gaming.
  • Ability to communicate with the players regarding the game content without cultural, technical, or language barriers.
  • A high standard level of copywriting, desktop publishing, and strong one-to-many communication skills.
  • Ability to plan content delivery and accommodate product deadlines and processes.
  • Ability to quickly jump from game to game within an extended portfolio of games.
  • Native or close to native level of Russian.
  • Good command of the English language
Benefits
  • Remote first company culture.
  • Flexible work hours to support a personal work-life balance.
  • Online language classes: English, German, French, Spanish etc.
  • Working in a multicultural environment with people from over 30 different countries.
  • Flat hierarchies with an open-door policy.
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Community Manager

Leinster, Leinster €40000 - €60000 Y Regus

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Job Description

Community Sales Manager
Location
At Regus, we've built the world's largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you'll be able to work better, faster and happier too.

The opportunity
As a Community Sales Manager, you'll be responsible for the smooth running of your Regus centre. You'll motivate your team to create a great working environment to ensure customer satisfaction and retention.

A typical day at Regus
You start the day with an informal team talk over coffee, to plan the day and make sure everyone's prepared.

With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.

Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.

A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.

At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.

Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.

About You
We're looking for someone who has the experience and aptitude to manage a smooth-running operation. You'll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:

  • A good communicator, used to dealing with customers
  • Happy taking ownership of problems and finding ways to solve them
  • Positive, enthusiastic and able to adapt to fast-changing situations
  • Confident using MS Office and other basic IT packages

What We Offer
On top of a competitive salary package you'll enjoy:

  • A bright and inspiring work environment
  • Training and development opportunities
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Community Manager Intern

Leinster, Leinster €25000 - €40000 Y Tripjoin

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Job Description

As a
Community Manager Intern
, you'll help build and engage Tripjoin's growing community of travelers and creators. You'll manage social media channels, create engaging content, and interact daily with our audience to strengthen brand connection and visibility.

Responsibilities

  • Support social media content and posting (Instagram, TikTok, LinkedIn).
  • Engage with followers and respond to community interactions.
  • Create stories, photos, and videos that reflect Tripjoin's energy.
  • Collaborate with influencers and creators.
  • Track engagement and propose growth ideas.

What You'll Gain

  • Real experience in
    social media and community management
    .
  • Opportunity to
    join Tripjoin trips
    to live the product from within.
  • Mentorship, creativity, and autonomy in a
    young, dynamic environment
    .
  • Be part of a
    global community
    where your ideas have real impact.

We value:

  • Students or recent graduates in
    Marketing, Communications, Advertising, or related fields
    .
  • A genuine interest in
    social media, content creation, and digital storytelling
    .
  • Creativity, empathy, and a good eye for design and aesthetics.
  • Basic knowledge of tools like
    Canva, CapCut, or Figma
    .
  • Excellent communication skills and attention to detail.
  • Intermediate English level (other languages are a plus).
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Marketing & Community Manager

Leinster, Leinster €104000 - €130878 Y Channor Real Estate Group

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Job Description

Marketing & Community Manager

Company:
Channor Real Estate Group

Location:
Blanchardstown Corporate Park, Dublin 15

Type:
Full‑time (on‑site with hybrid flexibility)

Make a place people love.
We're hiring a
Marketing & Community Manager
to grow the Channor brand and bring year‑round energy to
Blanchardstown Corporate Park
. You'll lead social media, PR and brand execution and design a rolling events programme that builds genuine connection across our tenant community.

What you'll do

  • Lead LinkedIn‑first content: plan the calendar, write great copy, produce photo/video, and run campaigns.
  • Own PR: press releases, media pitching, and monitoring.
  • Be our
    brand guardian
    across collateral, signage, wayfinding and digital; brief and manage creative partners.
  • Deliver a
    12‑month events programme
    (wellness, markets, sport, learning, seasonal and charity) end‑to‑end: concepts, suppliers, H&S, permits and logistics.
  • Launch a tenant newsletter and engagement platform; run surveys and feedback loops; create welcome packs.
  • Keep websites and listings fresh; manage email/CRM and SEO basics.
  • Track KPIs and ROI across web, social and email; manage budgets and suppliers.

You'll thrive here if you have

  • A third-level qualification (degree) in Marketing, or a related field.
  • 4+ years
    in marketing, events or community (property/placemaking/hospitality/retail/B2B a plus).
  • Experience in an event management or coordinator role working within an events, hospitality, social media environment would be an advantage.
  • Confident copywriting with hands‑on content skills (basic photo/video editing a plus).
  • Calm, organised,
    data‑driven
    , and great with stakeholders, tenants and suppliers.
  • Nice‑to‑have: Adobe Photoshop/Canva, GDPR know‑how, and event H&S basics.

What success looks like

  • Higher social engagement and quality enquiries.
  • Best in class marketing material such as website and brochures etc.
  • Strong attendance and repeat participation across the events calendar; great tenant feedback.
  • Clean brand execution and measurable marketing ROI.

Why Channor Real Estate Group

Family‑owned, Dublin‑based developer and operator with real momentum. Shape the culture of one of Ireland's leading business parks, work with an entrepreneurial team, and own projects end‑to‑end.

Package:
Competitive salary DOE + bonus, pension, and professional development. Must have right to work in Ireland.

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Intern - Community Manager –

Leinster, Leinster €40000 - €60000 Y Tripjoin

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About Tripjoin

Tripjoin is a group travel startup creating unique experiences that bring people together through adventure, culture, and community. We believe travel is not just about places, but about the people you meet and the connections you build along the way.

Role Overview

As an Internal Community Manager
, you will be the bridge between Tripjoin and our growing community of travelers, organizers, and ambassadors. Your role will focus on nurturing relationships, building engagement, and creating a vibrant community around our brand—both online and offline.

Key Responsibilities

  • Manage and grow Tripjoin's online community channels (Instagram, TikTok, WhatsApp groups, newsletters, etc.).
  • Build and maintain strong relationships with travelers and organizers, ensuring they feel connected and valued.
  • Develop content ideas and initiatives that foster interaction and loyalty within the community.
  • Organize and support community-driven events, meetups, and travel experiences.
  • Monitor conversations, respond to inquiries, and gather feedback to improve the Tripjoin experience.
  • Collaborate with the marketing team to align community activities with brand strategy.

Requirements

  • Strong communication and storytelling skills in English and Spanish.
  • Passion for travel, people, and building communities.
  • Experience in social media, community management, or customer engagement.
  • Proactive, creative, and resourceful mindset.
  • Ability to adapt quickly and thrive in a fast-growing startup environment.

What We Offer

  • A unique opportunity to be part of a growing startup in the travel industry.
  • Dynamic, young, and international work environment.
  • Room for creativity, innovation, and professional growth.
  • The chance to create real impact by connecting people through travel.
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Community Assistant Manager

Mullingar, Leinster Galro Ltd

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Job Description

Job Title: Assistant Community Manager

Reporting to: Community Services Manager

Hours: 39 hours per week

Location: Mullingar, Co. Westmeath

Essential Skills

· Have experience working in a regulated social care/healthcare setting.

· Have excellent communication, interpersonal and organisational skills.

· Have excellent report writing skills and be proficient at managing records

· Have the ability to provide support and advice to front line staff.

· Have excellent management skills and have the ability to motivate others to deliver high standards of care and support.

· Be committed and self-motivated to strive for the highest standards in care, education and support for service users.

Key Tasks:

· In conjunction with the Community Manager, carry out needs-led assessments and risk assessments at admission and when exploring rehabilitation and support options.

· Create, update and maintain all personal support plans for service users in conjunction with key workers, service users, their families and the multidisciplinary team.

· Liaise with staff to ensure that all standards set out for New Directions are delivered, implemented and monitored and that evidence of same is apparent.

· Ensure that staff complete key working sessions in order for service users to reach their set goals.

· Act as a liaison between service users, their families and front-line staff as needed.

· Carry out necessary audits when required.

· Monitor, supervise and ensure medication records are maintained in accordance with policies, procedures and best practice.

· Complete induction with new team members.

· Analyse and oversee time and attendance system for front-line staff.

· Participate in out-of-hours on call duty as required.

For full job description, please contact the HR Department at

Job Types: Full-time, Permanent

Education:

  • Advanced/Higher Certificate (preferred)

Licence/Certification:

  • Drivers Licence (preferred)

Work Location: In person

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Community Portal Manager

Leinster, Leinster €60000 - €90000 Y Fenergo

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About Us
At Fenergo, we're not just building software - we're transforming how the world's leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world's top financial institutions, we're on a mission to change the game.

We're more than a global leader in AI-powered client lifecycle management - we're reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries.

But we don't stop there.

At Fenergo, we believe in a world where financial institutions aren't just compliant - they're confident. Where technology doesn't just meet regulations - it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world.

Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We're tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind.

Join us, and be part of a team that's building smart solutions, solving real problems, and shaping the future - together.

About The Role
Fenergo is seeking a strategic and autonomous Community Portal Manager to lead the planning, rollout, and continuous evolution of our client-facing Community Portal. This is a newly created role at the intersection of customer experience, product enablement, and digital support, with ownership of both day-to-day operations and long-term success.

This is a mid-level management position suited to someone who thrives in cross-functional environments, is comfortable working with autonomy, and can deliver both strategic value and day-to-day execution.

Key Responsibilities

  • Own the community platform and its performance, including user growth, engagement, traffic, and client success KPIs
  • Lead portal onboarding, engagement, and program development, including webinars, gamification, and structured campaigns that drive repeat usage
  • Manage daily operations of the community, including user administration, moderation, and oversight of content quality and platform enhancements
  • Plan and deliver the content roadmap, collaborating with Product, Support, Enablement, and Marketing teams to ensure accuracy, value, and discoverability
  • Create and curate engaging content such as discussion prompts, FAQs, and best practices to support client education and ongoing engagement
  • Surface actionable insights from search behaviour, content usage, and support patterns to identify gaps, improve resources, and report on community health
  • Align community efforts with product launches, marketing campaigns, and customer success initiatives, ensuring the portal is an integrated channel for strategic communications
  • Champion the voice of the customer, relaying platform feedback, pain points, and ideas into relevant product and support stakeholders
  • Ensure service levels are met for responsiveness and value delivery across community interactions

What Success Looks Like

  • A seamless, scalable client self-service experience that reduces inbound support demand
  • High engagement with content, tools, and features across Fenergo's client base
  • Improved client experience and reduced reliance on support channels
  • Clear, data-driven reporting that informs continuous improvement
  • Strong cross-functional alignment around community as a strategic asset

Requirements
Key Qualifications & Skills

  • 4-6 years of experience in community management, customer enablement, or digital client experience (B2B SaaS preferred)
  • Strong stakeholder management and cross-functional collaboration capabilities
  • Excellent communication, content planning, and storytelling skills
  • Experience developing programs to engage and grow a digital community
  • Data-driven mindset, with confidence using analytics to drive outcomes
  • Familiarity with support tooling, knowledge platforms, or digital self-service systems
  • Comfortable working independently and navigating ambiguity
  • Experience in highly regulated or enterprise software environments is a plus

Our Promise To You
We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients' needs.

What We Value Is At The CORE Of How We Succeed

  • Collaboration: Working together to achieve our best
  • Outcomes: Drive Success in every engagement
  • Respect: A collective feeling of inclusion and belonging
  • Excellence: Continuously raising the bar

Benefits
What's In It For You?

  • Healthcare cover
  • Pension
  • Employee Assistance Programme
  • Opportunity to earn an annual company bonus
  • 23 days annual leave
  • 3 company closure days
  • Extensive training programs, classroom and online, through 'Fenergo University'
  • Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more
  • Buddy system for all new starters
  • Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies.
  • Defined training and role tracking to allow you see and assess your own career development and progress.
  • Work From Home set-up allowance

Diversity, Equality, and Inclusivity
Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

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Community Fundraising Manager

Leinster, Leinster €45000 - €60000 Y Ronald McDonald House Ireland

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Purpose of the Role

The Community Fundraising Manager will be responsible for developing, delivering, and growing Ronald McDonald House's community fundraising programme to increase income, build long-term relationships with supporters, and enhance awareness of the charity in local communities across Ireland. The ideal candidate will be a confident communicator and a proactive relationship builder with at least two years of experience in community fundraising and a strong understanding of digital fundraising strategy and tools.

Key Responsibilities

Fundraising Strategy and Delivery

  • Design and implement annual community fundraising plans and budgets in line with the charity's wider development strategy.
  • Grow and diversify income through supporter-led events, third-party fundraising, regional initiatives, and community appeals.
  • Drive recruitment and engagement of individuals, schools, sports clubs, local businesses, and community groups.
  • Support the development and delivery of signature Ronald McDonald House events and campaigns (e.g., Fire Truck Pull, Family Reunion, Thanks a Million Campaign).
  • Work with the Marketing & Communications Manager to plan and promote fundraising events and activities through social media, local media, and community networks.
  • Create toolkits, packs, and fundraising materials tailored for various supporter groups.

Digital Fundraising & Engagement

  • Create and deliver digital fundraising strategies to grow online income and supporter engagement.
  • Leverage RMHC Ireland's social media, email, and website platforms to support and promote fundraising activity.
  • Analyse digital campaign performance, generate insights, and adjust approaches to improve ROI and supporter reach.
  • Identify and test new digital fundraising tools and platforms to increase supporter participation and donations.

Connecting with Families

  • Work closely with Ronald McDonald House families past and present, recognising their unique connection to the charity and their potential as powerful community advocates.
  • Nurture long-term relationships with families who want to give back by fundraising, speaking, volunteering, or promoting the charity in their local areas.
  • Create opportunities for families to share their stories in a respectful, empowering way that inspires wider community support.

Supporter Engagement & Stewardship

  • Build and manage relationships with community fundraisers, providing them with tools, guidance, and encouragement.
  • Attend fundraising events across Ireland to represent Ronald McDonald House and ensure participants feel valued and supported.
  • Deliver engaging presentations to schools, clubs, and local organisations to increase awareness and involvement.
  • Manage community fundraising enquiries and maintain excellent supporter care through timely communication and follow-ups.

Volunteer Management

·   Recruit, train, and support community fundraising volunteers.

·   Deliver
Cooking for Families
volunteer presentations and ensure a warm, informative welcome for corporate and community groups participating in the programme.

·   Coordinate and implement post-visit follow-up communications, including personalised thank-you messages to volunteers.

·   Empower volunteers to act as ambassadors for Ronald McDonald House in their local areas and support their efforts to raise funds and awareness.

Financial & Administrative Duties

  • Accurately record donations, ensuring income is properly receipted and acknowledged.
  • Prepare regular reports on fundraising performance and projections.
  • Ensure compliance with Ronald McDonald House policies, GDPR, and relevant fundraising regulations.

Experience Required

Essential

  • Minimum 2 years' experience in community fundraising, with a proven ability to meet or exceed income targets.
  • Experience planning and executing digital fundraising campaigns (e.g., peer-to-peer platforms, online appeals, social media campaigns).
  • Strong knowledge of digital tools and platforms for donor engagement and fundraising.
  • Excellent interpersonal and relationship-building skills.
  • Strong verbal and written communication skills.
  • Highly organised and self-motivated, with the ability to manage multiple projects and deadlines.
  • A flexible, can-do attitude with a willingness to pitch in across different areas, a team player who thrives in a small, collaborative environment.
  • Proficient in Microsoft Office and confident using CRM and email marketing systems.
  • Full clean driving licence and access to a car.

Desirable

  • Experience working with volunteers and community groups.
  • Experience using CRM systems, specifically
  • Familiarity with RMHC's mission and the hospital family environment.
  • Third-level qualification in fundraising, marketing, communications, or a related field.
  • Knowledge of GDPR and relevant Irish charity and fundraising regulations.

Why Join Us?

RMHC Ireland provides vital accommodation and support to families with seriously ill children. This is a unique opportunity to make a tangible difference, grow your career, and be part of a passionate and supportive team helping families when they need it most.

What We Offer

  • Competitive salary based on experience
  • Hybrid working model: 5 days in-office during initial 3-month onboarding; then 3 days in-office, 2 days remote
  • Pension scheme
  • Maternity Leave
  • Cycle to Work scheme
  • 20 days annual leave, plus an additional paid day off for your birthday after one full year of service
  • A supportive, mission-driven environment where you are making a difference in the lives of families with sick children.
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Community Support Manager

€45000 - €65000 Y Reach Deaf Services

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Job Description

Job Title: Community Support Manager

Location: Supported Living Service office – Navan Road including travel to individual homes in Dublin area

Salary: €58,210.88 per annum dependent on experience

Duration: Permanent subject to Garda vetting/Police Clearance and 6-month probationary period

Join a service that's built around people including you.

Summary

This role is part of a small, collaborative leadership team, reporting to the Service Manager and working alongside three Community Support Managers, a Nurse Manager, and a Practice Culture & Development Manager and our Admin Team. As Community Support Manager, you will play a key role in supporting and leading a high-quality, person-centred service while contributing to the overall strategy, culture, and operational excellence of the organisation.

Reach Services provides a Supported Living Service that empowers people to live in their own homes and self-direct their lives. We focus on person-centred, rights-based support, helping people build independence, stay connected to their communities, and live lives that reflect their choices and values.

Interviews will commence the week beginning 8th September.

We are looking for a compassionate, empowering, and energetic leader who thrives in a person-led, inclusive organisation. Our ideal leader:

  • Embraces change with confidence and adaptability, driving continuous improvement while respecting the individuality and rights of the people we support.
  • Champions Deaf culture, identity, and inclusion in all aspects of service delivery, ensuring our practice is culturally respectful and empowering.
  • Leads with empathy and vision, inspiring staff to deliver high-quality, innovative, and person-centred support.
  • Empowers individuals and teams, fostering autonomy, dignity, and meaningful participation for the people we support.
  • Makes decisions with accountability and courage, balancing innovation with safe, rights-based practice.
  • Promotes a culture of learning, collaboration, and encouraging staff and the service to grow together.

What you'll do

As Community Support Manager, you will:

  • Support the Service Manager in the overall leadership, planning, and management of the service.
  • Actively manage and ensure all day-to-day operations of delivering a quality service.
  • Work collaboratively with the nursing team to ensure high-quality, holistic service delivery that promotes the health, wellbeing, and overall quality of life of the people we support.
  • Champion and embed our Vision and Model of Support in day-to-day practice.
  • Maintain a safe, effective, and high-quality service, ensuring operational standards, regulatory compliance, and best practice are consistently applied.
  • Ensure service delivery reflects national standards and policies, including Safeguarding, Assisted Decision-Making, National Consent Policy, and Open Disclosure.
  • Lead, support, and develop a small staff team, including induction, supervision, training, and performance management.
  • Oversee individual support plans, ensuring they promote autonomy, inclusion, and positive risk-taking.
  • Build and maintain strong relationships with the people we support, their families, and circles of support, ensuring collaboration and engagement.
  • Promote community inclusion and participation, aligned with each individual's interests, preferences, and goals.
  • Safeguard wellbeing by ensuring timely reporting, follow-up, and zero tolerance for abuse.
  • Collaborate with management and other departments to drive quality improvements, risk management, and service development initiatives.
  • Oversee the Support Team Roster and liaise with Admin, Finance Team and the HR department for the monthly payroll.
  • Managing Expenses in line with Reach Deaf Service protocols.
  • Promote Social Role Valorisation (SRV) and align practice with New Directions.
  • Support the Service Manager in strategic planning, operational decision-making, and implementing change across the service.
  • Monitor performance, compliance, and outcomes, including conducting audits, and ensure continuous learning and development opportunities for staff.
  • Participate in and contribute to project groups, process improvements, and quality assurance initiatives to enhance service delivery.

What we offer

  • A job with purpose, where you can genuinely make a difference.
  • Competitive salary and generous pension scheme.
  • 25 days annual leave (plus public holidays).
  • Flexible working arrangements, with opportunities for remote work for a portion of the work week
  • A supportive and inclusive team.
  • Strong learning and development focus, with a generous training package.
  • Opportunities to develop your leadership, autonomy, and specialist skills.

What we're looking for

Essential Criteria

  • QQI Level 7 qualification in Social Care or a related discipline (e.g. Applied Social Studies, Training & Education – Supported Employment).
  • CORU registration (or evidence of registration in process, if applicable).
  • Experience in a social care environment, with knowledge of HIQA Standards and regulatory compliance.
  • Experience in staff supervision, support, and performance management, with the ability to actively promote succession planning and individual development for our staff team.
  • Excellent working knowledge of Safeguarding, the Assisted Decision-Making (Capacity) Act, the National Consent Policy, Open Disclosure, and the UN Convention on the Rights of Persons with Disabilities (UNCRPD).
  • Commitment to best practice in person-centred, rights-based, and inclusive support, with a proven ability to lead cultural change in services.
  • Strong organisational, interpersonal, and communication skills, including high-quality report writing.
  • Commitment to continuous professional development as a leader in our organisation to ensure excellence in our team and service.
  • Experience in providing person-centred support that responds to trauma, neurodiversity, sensory needs, and emotional wellbeing, using approaches that uphold dignity, autonomy, and human rights.
  • Ability to work with discretion, maintain confidentiality, and uphold professional integrity.
  • Strong understanding of GDPR and ability to ensure compliance in all aspects of service delivery.
  • Completion of assigned ISL classes and exams through our in-house ISL Tutor Programme (currently Levels 1 and 2) within the assigned timeframe, or commitment to complete them as required.
  • Full driving licence.

Desirable Criteria

  • Awareness of, and ability to build on, decongregation and transition projects from institutional to rights-based models (Time to Move On), with a focus on sustaining and progressing this approach.
  • Strong skills in risk management and quality improvement, with experience in audits, reviews, and embedding safe practice.
  • Experience in strategic planning, service development, or change management, including involvement in project groups, process development, or quality improvement teams.
  • Demonstrated experience in managing diverse teams, with a strong commitment to fostering an inclusive working environment where all team members feel respected, valued, and a sense of belonging.
  • Proven ability to lead with cultural humility and sensitivity to the unique needs of individuals from varied backgrounds, including minority and marginalised communities.
  • Knowledge and appreciation of Deaf Culture, and its relevance in delivering inclusive, person-centred care.
  • Experience in co-production with people supported, families, and communities to design and evaluate services.
  • Knowledge of Social Role Valorisation (SRV) and experience with New Directions implementation.

Make your next move meaningful

Do you not meet every single requirement? Studies have shown that women and members of underrepresented groups are less likely to apply for jobs unless they meet all qualification criteria. At Reach Deaf Services, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with every requirement, we encourage you to apply anyway. You may be just the right candidate for this or other roles

If this sounds like the right fit, we'd love to hear from you, please contact us

Submit your CV and application before the deadline, we may contact suitable candidates for interview ahead of closing.

Any interested applicants should forward their CV and a short covering letter stating their suitability.

All offers of employment are subject to Garda Vetting.

Kristina Harris,

HR Generalist

Reach Deaf Services

Job Types: Full-time, Permanent

Pay: €58,210.88 per year

Benefits:

  • Bike to work scheme
  • Company events
  • Company pension
  • On-site parking
  • Sick pay
  • Work from home

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Community & Brand Manager

Cork, Munster €45000 - €60000 Y oac snacks

Posted today

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Job Description

Location:

Ireland (Cork/Dublin preferred) ·
Type:

Full-time ·
Travel:

Regular events/travel across Ireland; occasional UK trips

Why this role exists

oac is moving from scrappy early growth to becoming the
ultimate family snack brand

— scaling subscription and expanding internationally. We're hiring a builder who can
grow, excite, and activate

our community online and IRL, then turn that magic into
repeatable systems

that scale.

What you'll do (the work)

Community & Retention

  • Own the oac community across email, socials, and our subscriber base; design moments that drive love, advocacy, and repeat purchase.

  • Plan and run the content + newsletter calendar (Klaviyo); write engaging, brand-right stories that feel human and useful.

  • Launch "delight" programs (surprise drops, milestones, birthday/anniversary touchpoints, mini challenges).

Events, Tastings & Roadshows

  • Plan and execute tastings and pop-ups (schools, gyms, markets, family events).

  • Be the face of OAC on the road: organize logistics, staff/ambassadors, sampling flow, and feedback capture.

  • Turn each event into content, leads, and learnings.

Brand Storytelling & Partnerships

  • Create or commission short-form content (UGC briefs, simple reels, photo/video shot lists).

  • Spot and develop brand-right partnerships (local retailers, family orgs, sports/community groups) that expand reach and trial.

Insights & Lifecycle

  • Track what resonates (open/click/retention/event conversion) and use the data to sharpen what we do next.

  • Collaborate on lifecycle flows (welcome, post-purchase, win-back) and segmentation to increase subscription retention.

What success looks like (12 months)

  • Community growth:

Email list + engaged followers growing steadily with healthy open/click rates.

  • Activation engine:

2–3 high-impact activations/month that convert to trials/subscriptions.

  • Retention lift:

Measurable improvements in repeat purchase, subscription retention, and NPS.

  • Systemisation:

Playbooks for events, ambassadors, content, and newsletters that others can run.

Core KPIs:

Event-to-trial conversion, trials-to-subscription rate, subscriber retention (%), email CTR, re-purchase rate, qualitative NPS/CSAT.

You'll thrive here if you are

  • A natural community builder

— charismatic, empathetic, energised by people and feedback.

  • A sharp storyteller

— you can write a newsletter in an hour and make it sing.

  • Operationally excellent

— love checklists, can run a roadshow, and still capture great content.

  • Data-curious

— not a quant, but you use numbers to decide what to do next.

  • Founder-energy

— proactive, resilient, comfortable with pace and ambiguity.

Experience we're looking for

  • 3–5+ years in
    community/brand activation/field marketing

(food, lifestyle, CPG a plus).

  • Hands-on with
    Klaviyo

(or similar CRM) and basic email/lifecycle concepts.

  • Comfortable planning and running tastings/events; ambassador or street-team experience a bonus.

  • Strong writing chops; basic content production or coordination experience.

  • Full driving licence and willingness to travel for events.

Nice-to-haves

  • Shopify familiarity, basic Canva/CapCut/Adobe skills.

  • Experience building partnerships or local community programs.

  • Comfort presenting to groups; media/PR moments don't scare you.

What we offer

  • A front-row seat in building OAC from Irish-founded success to international brand.

  • Autonomy, trust, and a path to grow into
    Head of Brand Experience

as we scale.

  • Competitive salary, mileage/expenses for events, and the tools you need to win
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