18 Content Marketing jobs in Ireland

Marketing & Content Manager

Ennis, Munster Noel Group

Posted 1 day ago

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The Noel Group is proud to partner with a prestigious client in the hospitality industry to search for a Marketing & Content Manager to join their dynamic team in a scenic and thriving tourist destination in County Clare. As Marketing & Content Manager, you will be responsible for shaping and executing the hotel's brand and marketing strategy across digital and traditional platforms. This hands-on role requires creativity, strategic thinking, and strong content creation skills. You will work closely with the senior management team to drive brand awareness, enhance guest engagement, and grow the hotel's online presence. Our client is a well know property in one of Ireland's most iconic tourist destinations. Renowned for offering exceptional guest experiences, the hotel blends stunning natural surroundings with warm hospitality and top-tier facilities. The property is part of a well-established and growing hotel, committed to excellence and innovation. The Duties: Develop and implement the hotel's annual marketing and content strategy. Create engaging content for website, social media, email marketing, blogs, press releases, and advertising campaigns. Manage and grow the hotel's digital presence (social media, SEO, PPC, website updates, and newsletters). Coordinate with external agencies for PR, photography, and graphic design. Monitor marketing performance, using analytics tools to measure ROI and adapt campaigns accordingly. Drive seasonal campaigns and promotions in line with tourism trends and guest profiles. Liaise with internal departments (F&B, Events, Spa) to promote offers and packages. Ensure consistency in brand tone, style, and imagery across all channels. Assist with local partnerships and tourism initiatives to boost visibility. The Requirements: Degree in Marketing, Communications, Digital Media, or related field. Minimum of 2 years' experience in a similar marketing role, ideally within hospitality or tourism. Proven experience in content creation, social media management, and digital marketing tools. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Strong attention to detail and creative flair. Experience with CMS, email marketing platforms, Google Analytics, and Adobe Creative Suite a plus. Must be living in Ireland and have the right to work in the Republic of Ireland. Visa and relocation packages are not provided. The Salary & Benefits: Salary: €38,000 per annum Opportunities for career progression within a luxury hotel group. Access to professional development and training programs. A dynamic and supportive working environment. Staff perks and use of hotel facilities. Skills: Marketing Digitla marketing social media
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Head of Marketing & Communications - The Arts

New
Dublin, Leinster Lex Consultancy Ltd

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Head of Marketing & Communications - The Arts (Senior leadership opportunity with a leading Irish cultural institution) Location: Dublin 1 Contract: Full-time, Permanent Salary: €60,000 €70,000 (commensurate with experience) A well-renowned theatre in the Irish arts space is seeking a creative, collaborative and commercially driven Head of Marketing & Communications to lead its strategic marketing, audience engagement and brand development functions. As a key member of the Senior Management Team, youll shape the organisations public voice, deliver impactful campaigns, and help the theatre expand its reach as it approaches its 100-year milestone. Why Apply? Be part of a legacy. Join a theatre with a rich artistic history and play a key role in shaping its next chapter as it approaches its centenary. Lead with purpose. Use your creative and strategic talents to grow diverse audiences and drive cultural impact in the heart of Dublins North Inner City. Inspire change. Help champion inclusive storytelling, community engagement and artistic excellence. Collaborate at the highest level. Work alongside visionary leaders, artists, and creatives in a values-led environment that prioritises care, collaboration and excellence. Grow your career. This is a unique senior leadership opportunity for someone ready to make their mark in Irelands vibrant arts and culture landscape. Key Responsibilities: Lead the development and execution of innovative marketing and communications strategies Manage branding, digital marketing, sales campaigns and PR across all audience touchpoints Work closely with the Co-CEOs to meet box office targets and maximise audience growth Oversee the delivery of compelling content and high-quality marketing materials Guide and develop a high-performing internal team and trusted external contractors Use audience insights and analytics to inform decisions and strategy Collaborate across departments to strengthen public engagement and community connections Candidate Profile: At least 5 years senior-level experience in marketing, communications or audience development A strong track record of leading creative, data-driven marketing campaigns Excellent leadership, interpersonal and brand management skills Strong commercial acumen, budgeting ability, and knowledge of audience insight tools Passion for theatre, arts, or culture with a commitment to inclusivity and civic engagement How to Apply: Please submit your CV to ine in Lex Consultancy to be considered for this position. Deadline for applications: Friday, 25th July 2025 at 12 noon Please note only candidates that match the minimum job requirements above will be contacted for this role.
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Head of Marketing and Communications

New
Dublin, Leinster Cpl Resources

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Head of Marketing & Communications Location: Dublin 1, Ireland (Hybrid) Salary: €70,000 per annum Contract: Full-time, Permanent Our client is a leading arts organisation that is seeking a dynamic and strategic Head of Marketing & Communications to lead its audience engagement, brand, and communications efforts. This is a senior leadership role that reports directly into the Artistic Director and manages a team of 2 people, and has hybrid working arrangements. Key Responsibilities Strategic & Commercial Leadership Develop and implement integrated strategies across marketing, sales, and communications. Guide and support the development of a high-performing marketing team. Drive box office and revenue growth through creative, results-driven campaigns. Contribute to organisational strategic planning and long-term vision development. Brand Development Lead a major rebranding project and uphold brand consistency and quality across all platforms. Serve as the internal and external brand guardian, ensuring excellence in execution. Marketing & Communications Design and oversee multi-channel campaigns for productions, events, and initiatives. Manage media relations and ensure strong public and press visibility. Lead the development of a robust digital strategy to position the organisation as a digital innovator. Collaborate with designers, writers, and media professionals to produce high-impact collateral. Audience Development Analyse audience data and insights to inform strategy and engagement tactics. Design initiatives that connect with new and under-represented communities. Support public programming that enhances audience connection and cultural impact. Sales & Ticketing Set and achieve ticket sales targets in collaboration with senior leadership. Use CRM and data analytics to inform pricing, segmentation, and audience behaviour. Oversee the development of digital platforms, including the website and customer journey. Manage relationships with ticketing and system providers. Requirements Minimum 5 years experience in a senior marketing leadership role, ideally within the arts or cultural sectors. Demonstrated success in brand building, campaign leadership, and audience growth. Proven team leadership and staff development skills. Strong commercial experience in sales, pricing strategy, and income generation. Familiarity with CRM platforms and data-driven marketing tools. Experience in media relations, with existing relationships in the Irish media landscape. Excellent verbal, written, and visual communication abilities. Deep understanding of audience development and inclusive engagement. Comfortable presenting to senior stakeholders and Board-level audiences. Awareness of emerging trends in digital and content marketing. Get in Touch! For further information please contact Fiona Ralph on or call 01 482537 #LI-FR3 Skills: 'Marketing' 'Communications' 'leadership'
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Social Media & Digital Marketing

Dublin, Leinster Executive PA Forum

Posted 7 days ago

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Miss Jones x Executive PA Forum
-social media engagement
-photo/video content compilation
-suggesting ideas for blogs
-updating our website with content
-devising new ideas to increase marketing subscribers/readers
-CRM updates
-help finding new venues for our directory and thinking of ways to promote and market the directory
Candidate preferences:
-Candidate would ideally have copywriting/proofreading skills; be familiar with connecting with others and engaging on social media platforms, mainly Instagram and Linked In.
-Bonus if Intern is familiar with Canva, Wordpress, GDrive, Mailchimp or other e-mail marketing software, CRM eg Hubspot, Zoho or Salesforce.
We are open to any length of internship. The role is preferably in Dublin but if you are based anywhere in Ireland, let us know!
We are having problems receiving applications. Please contact if interested.
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Social Media Executive

Kells, Leinster Run My Recruitment

Posted 14 days ago

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Join Our Team at Run My Business

At Run My Business , our core valuesExcellence, Empowerment, and Integrity guide everything we do. We believe in delivering top-quality services, empowering our clients and team members, and operating with honesty and transparency. Our company culture is central to our success, and we are looking for a Social Media Executive who embodies these values and is passionate about making an impact.

This is an exciting opportunity for an experienced social media professional (minimum 3 years experience) who thrives in a client-focused, fast-paced environment . The successful candidate will be responsible for managing client social media , overseeing client accounts , producing reports , and executing content creation and scheduling through our in-house Run My Business (RMB) platforms .

This role offers a fantastic opportunity to get involved in marketing strategy, planning, and execution for various clients across multiple industries . Were looking for someone who is passionate about social media, loves working with people, and is eager to grow and innovate in their role.

Key Responsibilities

Client Social Media Management

  • Develop and execute social media strategies tailored to each clients needs.
  • Manage content creation, scheduling, and engagement across multiple platforms.
  • Ensure branding, messaging, and tone are consistent with client expectations.
  • Analyse social media performance and implement improvements.

Client Account Management

  • Build and maintain strong relationships with clients from various industries.
  • Understand client goals and deliver strategies that align with their business objectives.
  • Act as the primary point of contact for clients, providing regular updates and strategic insights.

Client Reporting

  • Prepare detailed marketing reports that track campaign performance and impact.
  • Analyse data and trends to provide actionable insights for continuous improvement.
  • Present reports and findings to clients in a clear and professional manner.

Content Creation & Scheduling

  • Develop engaging, high-quality content for social media, blogs, and other digital platforms.
  • Use RMB platforms for content creation, scheduling, and monitoring.
  • Stay up to date with social media trends, best practices, and platform updates.

Marketing Planning & Execution

  • Collaborate on strategic marketing planning for clients.
  • Assist with the development and execution of digital marketing campaigns.
  • Contribute to the overall growth and innovation of Run My Business marketing services.

Who We're Looking For

Our ideal candidate is:
A Social Media Enthusiast Passionate about social media marketing and staying ahead of trends.
Client-Focused Able to build strong client relationships and understand their needs.
A Strong Communicator Confident in-person, over the phone, and via email.
A Fast Learner Open to new ideas, quick to adapt, and eager to develop new skills.
Positive & People-Oriented A team player with a supportive and collaborative mindset.
Highly Organized Able to manage multiple clients, projects, and deadlines effectively.
A Self-Starter Works well independently and takes initiative to drive success.
Aligned with Our Values Committed to Excellence, Empowerment, and Integrity in everything they do.

Additional Requirements

  • Minimum 3 years experience in marketing and social media management.
  • Marketing, Business or relevant Qualification.
  • Strong written and verbal communication skills .
  • Experience with content creation, social media platforms, and scheduling tools .
  • Ability to analyse marketing performance metrics and adjust strategies accordingly.
  • Full drivers license required, as travel to client locations is necessary.

Why Join Run My Business?

Flexible working arrangements to support work-life balance
Additional annual leave for better well-being
Learning supports and career development opportunities
Collaborative and supportive work environment based on our core values
Opportunity to work with a diverse range of clients across multiple industries

If you are a motivated, creative, and people-driven marketer looking for an exciting new challenge, wed love to hear from you!

How to Apply:
Send your CV to with the subject line "Social Media Executive Application."

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Social Media Manager, Europe

Dublin, Leinster U.S. Bank

Posted 1 day ago

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Job Description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
This is an exciting new role in the marketing department of Elavon Europe. As our social media evolves, we are looking for a strategic thinker, who can champion brand presence for Elavon, connect with potential partners and customers, boost awareness of our brand personality, and help deliver traffic to our websites.
The Social Media Manager will play a pivotal role in shaping our brand's online presence and driving demand generation. If you are passionate about social media and have the skills and experience required to succeed in this role, we would love to hear from you.
As our social media manager, you get the unique opportunity to take ownership of our content, to enhance our social media channels, to launch and develop new social channels and to collaborate across the company to produce compelling content.
**Responsibilities**
+ Develop, implement, and manage our social media strategy to align with business goals. Collaborate with key business areas to deliver a successful social media strategy, which supports business growth priorities
+ Create engaging and compelling content tailored to our B2B audience across various platforms.
+ Identify and open new social media channels to enhance brand awareness and generate demand.
+ Monitor and analyse the performance of social media campaigns, providing insights and recommendations for optimisation.
+ Responsible for being a gatekeeper of our social media profile - ensuring we protect our brand and adhere to risk, control, and compliance requirements.
+ Collaborate with cross-functional teams to ensure consistent brand messaging across all channels.
+ Work closely with our regulatory and compliance teams to ensure content achieves excellence in customer/client engagement whilst remaining fully compliant. Manage the social media procedures, controls and audits.
+ Stay up to date with the latest social media trends, technologies, and best practices.
+ Develop and maintain a content calendar, ensuring timely delivery of content across all platforms.
+ Engage with followers, responding to comments and messages in a professional and timely manner.
+ Track and report on key social media metrics and KPIs.
**Skills & experience required** :
The successful candidate will have a proven track record in managing social media strategies for B2B companies and will be responsible for opening new channels to support brand and demand generation.
+ Social media platforms and a good understanding of social media KPIs
+ Copywriting, ad copy and creative briefs / working with design
+ Paid advertising and PPC campaign management
+ A clear understanding of marketing strategies
+ Familiarity with web design and publishing
+ Strong understanding of SEO, web traffic metrics, data analysis and report writing
+ Adobe Creative Cloud and Graphic Design skills
+ Adobe Premiere Pro, After Affects, Photoshop, Illustrator, XD, In-Design, Animate The job requires an efficient self-starter with exceptional content and communication skills, you'll also be a strong influencer with a keen attention to detail and honed organisational skills.
You must be comfortable working in a deadline-driven environment. A versatile team player with the ability to show grace under pressure and respectfully challenge, coach, and advise stakeholders at all levels - inside and outside the organisation.
**Location** : Cherrywood or Arklow. The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
This position is not eligible for visa sponsorship.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits** :
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
**Posting may be closed earlier due to high volume of applicants.**
This advertiser has chosen not to accept applicants from your region.

Social Media Manager, Europe

Arklow, Leinster U.S. Bank

Posted 1 day ago

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Job Description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
This is an exciting new role in the marketing department of Elavon Europe. As our social media evolves, we are looking for a strategic thinker, who can champion brand presence for Elavon, connect with potential partners and customers, boost awareness of our brand personality, and help deliver traffic to our websites.
The Social Media Manager will play a pivotal role in shaping our brand's online presence and driving demand generation. If you are passionate about social media and have the skills and experience required to succeed in this role, we would love to hear from you.
As our social media manager, you get the unique opportunity to take ownership of our content, to enhance our social media channels, to launch and develop new social channels and to collaborate across the company to produce compelling content.
**Responsibilities**
+ Develop, implement, and manage our social media strategy to align with business goals. Collaborate with key business areas to deliver a successful social media strategy, which supports business growth priorities
+ Create engaging and compelling content tailored to our B2B audience across various platforms.
+ Identify and open new social media channels to enhance brand awareness and generate demand.
+ Monitor and analyse the performance of social media campaigns, providing insights and recommendations for optimisation.
+ Responsible for being a gatekeeper of our social media profile - ensuring we protect our brand and adhere to risk, control, and compliance requirements.
+ Collaborate with cross-functional teams to ensure consistent brand messaging across all channels.
+ Work closely with our regulatory and compliance teams to ensure content achieves excellence in customer/client engagement whilst remaining fully compliant. Manage the social media procedures, controls and audits.
+ Stay up to date with the latest social media trends, technologies, and best practices.
+ Develop and maintain a content calendar, ensuring timely delivery of content across all platforms.
+ Engage with followers, responding to comments and messages in a professional and timely manner.
+ Track and report on key social media metrics and KPIs.
**Skills & experience required** :
The successful candidate will have a proven track record in managing social media strategies for B2B companies and will be responsible for opening new channels to support brand and demand generation.
+ Social media platforms and a good understanding of social media KPIs
+ Copywriting, ad copy and creative briefs / working with design
+ Paid advertising and PPC campaign management
+ A clear understanding of marketing strategies
+ Familiarity with web design and publishing
+ Strong understanding of SEO, web traffic metrics, data analysis and report writing
+ Adobe Creative Cloud and Graphic Design skills
+ Adobe Premiere Pro, After Affects, Photoshop, Illustrator, XD, In-Design, Animate The job requires an efficient self-starter with exceptional content and communication skills, you'll also be a strong influencer with a keen attention to detail and honed organisational skills.
You must be comfortable working in a deadline-driven environment. A versatile team player with the ability to show grace under pressure and respectfully challenge, coach, and advise stakeholders at all levels - inside and outside the organisation.
**Location** : Cherrywood or Arklow. The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
This position is not eligible for visa sponsorship.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits** :
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
**Posting may be closed earlier due to high volume of applicants.**
This advertiser has chosen not to accept applicants from your region.
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Senior Social Media Specialist

Portlaoise, Leinster LowQuotes.ie

Posted 2 days ago

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Do you want to be part of a Financial Services Brokerage with serious growth ambition? Do you want to be part of a marketing team where collaboration and innovative thinking is praised and careers are nurtured and progressed? If you answered yes, at True Financial we have an amazing opportunity for the ideal candidate. We are seeking a creative, strategic, and results-driven Senior Social Media Specialist to lead and enhance our social media presence. The ideal candidate will have a deep understanding of social media platforms, audience engagement strategies, and the ability to execute campaigns that align with business goals. You will play a key role in crafting and implementing social media strategies to grow our brand, drive customer engagement, and generate measurable results. True Financial ( & True Wealth) provide solutions for Clients and Business Owners Financial needs such as Life Insurance, Financial Planning, Pensions, Savings, Investments & Mortgages. We specialise in online and telephone consultations. Our years of developing the marketing strategy of our brand puts us at the forefront of the competition, currently generating a high volume of customers seeking our services. Responsibilities Strategy Development & Execution Conceptualize and execute comprehensive social media strategies aligned with business objectives. Manage the social teams content calendars to ensure timely and consistent engagement across multiple platforms. Identify and execute strategies to maximise opportunities and increase visibility online and offline for company brands. Content Creation & Curation Collaborate with content, management and marketing teams to plan and implement on-brand content strategies. Stay ahead of trends to create timely and engaging content. Oversee the teams scheduling, publishing, and monitoring of social media posts across both brands. Community Management Engage with followers inquiries ensuring professional, timely responses and appointment booking. Monitor brand mentions and conversations to identify opportunities for engagement. Manage and moderate user-generated content in line with community guidelines. Analytics & Reporting Conduct regular performance analysis to refine campaign strategies and maximize ROI. Track and report on social media performance metrics using Google Analytics, SEMRush, and native platform insights. Analyze CRM / Sales data to accurately report campaign performance & ROI. Provide actionable insights and recommendations for optimizing campaign performance across platforms. Ensure implemented strategies align with KPIs and measure progress toward achieving them. Key Requirements Proficient in using all Social Media Ad Centres essential. Experience in a similar Digital Marketing Management based role Experience using Photoshop/Canva or alternative a plus. Up-to-date with social media platform changes, releases & trends. Experience working in a financial services brokerage or creating campaigns for a similar industry an advantage. Why Choose True Financial Be part of Irelands online leading Financial Services Brokerage. Excellent opportunity to progress your Career. Company Pension available, DIS and Income Protection Benefits. Employee Wellness Programme. Full training and support program. Fully supported development and education program. Very Competitive Remuneration Package Benefits Company events Company pension Employee assistance program On-site parking Sick pay Wellness program
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Content & Social Media Executive

Kildare, Leinster FRS Recruitment

Posted 13 days ago

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Job Title: Content & Social Media Executive Location: Kildare (Fully Onsite) Employment Type: Full-Time, Permanent About the Role: This is a fully onsite role based in Kildare, where you'll work closely with senior leadership to create engaging content and manage social media channels across two dynamic brands. If you're a creative self-starter with a passion for content creation, social media, and visual storytelling - and you thrive in a fast-paced, hands-on environment - this could be a fantastic fit. Key Responsibilities: Plan, create, and edit engaging video and visual content for social media, websites, and marketing campaigns. Manage and grow brand presence across TikTok, Instagram, LinkedIn, Facebook, and more. Maintain and execute a content calendar aligned with key campaigns and business objectives. Monitor performance metrics and adjust strategies to optimise results. Collaborate closely with the Digital Marketing Executive to align creative output with campaign goals. Flexibly support two distinct brands, tailoring content to each audience. Key Skills & Experience: ? 3+ years of hands-on content creation and social media management experience. ? Proficiency with Adobe Creative Suite and other visual editing tools. ? Strong understanding of social media best practices and audience engagement strategies. ? Excellent eye for design and storytelling. ? Able to manage multiple projects in a fast-paced environment. ? Strong copywriting and communication skills. Comfortable appearing in and creating video content. Bonus Points For: Interest or background in the tools / automotive industry. Degree in Digital Marketing, Communications, or related field. Other Requirements: Comfortable working independently and taking initiative. ? Please note: This role is fully onsite, Monday to Friday. If this sounds like you, or you'd like to learn more, please apply today for a confidential chat. Skills: social media content creator digital marketing
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Sr. Content Developer, Content Operations & Strategy

Amazon

Posted 6 days ago

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Description
Are you excited by the opportunity to make a large impact for our Selling Partners? Do you have the ability to deliver amongst competing priorities? Are you able to differentiate true mechanisms from good intentions? Are you able to thrive in ambiguity and chart out your way, bringing people along? We might just have the role for you.
Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world-class support, and building loyalty with Amazon's millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.
The purpose of our Content Operations and Strategy (COS) team is to create and maintain high quality, user-centered content consumed by our Selling Partners as well as Support Associates. We go beyond delivering content by developing and maintaining content products that are sincere, concise, and useful for our customers. This team is looking for a strong content developer with experience in content management, content strategy, and new ways to deliver content to global users to improve the customer experience.
The successful candidate will follow our style guides to create clear and concise information to help Amazon Selling Partners succeed within the Compliance and Account Health vertical. You will collaborate with fellow writers and internal business partners (such as program managers, UI designers, and software development engineers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success, while also working independently on multiple projects. You will also be expected to collaborate with global stakeholders to drive content-related projects end to end.
Key job responsibilities
- You will work with various teams to curate content in the Compliance/Account Health vertical for our Selling Partners and support associates.
- You will author and deliver high-quality customer support documentation about complex technical and business subjects.
- You will influence content development and ensure content quality while working closely with partner teams, keeping the Selling Partner and stakeholder experience in mind.
- You will work with other writers to improve how we write, and evolve how we approach technical documentation as a team.
- You will manage deadlines and stakeholder engagement effectively amongst stakeholder groups through clear/concise verbal and written communication.
- You will drive innovation and growth within your role and also within the COS team.
- You will develop key stakeholder relationships, listen to their feedback, identify key areas of content improvement as an SME within the vertical.
- You will demonstrate the ability to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment.
Basic Qualifications
- Extensive experience working as an editor, technical writer, or content developer.
- Excellent, structured written and verbal communication skills.
- Strong proofreading skills and experience creating and maintaining style guides.
- DITA and CMS proficiency.
- Experience with XML content; familiar with content authoring tools.
- Experience with translation processes and tools.
- Experience managing content projects independently, including coordinating with other teams.
- Ability to work cross-culturally with different stakeholders across the globe.
- Comfortable working in agile environments with shifting priorities.
- Experience collaborating with design, UX, and product teams.
- Degree or certification in a relevant Technical Writing field, English, Communications, or equivalent experience.
Preferred Qualifications
- Experience in a multi-language, e-commerce publishing environment, including globalization for translation, terminology databases and management and other world-ready approaches.
- Experience with content management systems, content tools, and SEO.
- Passion to thrive in a fast-paced, ever-changing environment.
- A proactive and open-minded attitude to resolving problems and delivering results.
- Passion for learning new tools, programming languages, and techniques.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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