114 Contract Excellence jobs in Ireland

This role is a key member of the Site Operational Excellence Group, reporting to the Senior Manager of Operational Excellence. The mandate of this group is to enable teams and business functions to improve operations and reduce waste by enhancing reliability and efficiency through the application of Continuous Improvement tools, techniques, and methodologies. The OE Specialist will measure performance and find opportunities to optimize and improve productivity. This role requires in-depth knowledge of continuous improvement tools, techniques, and methodologies, along with practical experience in applying them to improve the performance of processes, equipment, people, and systems. The Industrial Engineer will engage with internal customers to support their efforts in solving complex problems and improving performance.

Key Responsibilities:

• Perform analysis and diagnostics to identify opportunities for improvement and make recommendations to leadership.
• Coordinate idea generation, project identification, prioritization, and overall selection, ensuring that projects are integrated with business strategies.
• Support the design and delivery of Lean/Six Sigma projects as part of a cross-functional team.
• Identify and justify project financial savings.
• Support teams assigned to implementing the recommendations.
• Design and facilitate workshops and Kaizen events.
• Drive achievement for own projects and projects they are supporting.
• Develop standards (labor/machine) and resource modeling.
• Train all levels of the organization on OE principles and methodologies through our OE Training Program.
• Coach and mentor Project Sponsors, Black Belts/Green Belts candidates on the proper use of tools, improvement processes, and deployment issues.
• Encourage an OE culture by influencing and empowering employees to see opportunities to apply techniques and tools in everyday work activities.
• Facilitate the sharing of best practices and project successes across the organization.
• Facilitate communications and change management for key programs and projects.
• Act as the process owner for a lean practice, responsible for the deployment approach.
• Perform any other tasks/projects assigned by the manager.

Basic Qualifications & Experience:

• Bachelor's degree in a scientific or engineering subject area plus a minimum of 3-5 years of relevant experience.
• Experience in Project Management.
• Experience in manufacturing, technology, and supply chain, with experience in Drug Product manufacturing considered an advantage.
• Knowledge and understanding of manufacturing processes, cGMP, industry regulations, product development, and commercialization.
• In-depth knowledge of at least one structured problem-solving approach (e.g., A3, DMAIC, 8D, etc.).

Preferred Qualifications & Experience:

• Lean Six Sigma Green Belt or equivalent.

Competencies / Skills:

• Exceptional data analysis skills, including acquisition and presentation of data. Proficiency in at least one of the following: Microsoft PowerQuery, Spotfire, developing SQL queries for data analysis.
• Ability to successfully operate in a matrix or team environment with site, divisional, and corporate executive leadership.
• Ability to manage multiple responsibilities, priorities, and tasks with minimal direction.
• Excellent oral and written communication skills.
• Excellent interpersonal skills to drive change management and influence for improvement.
• Strong capabilities with Microsoft Office and Power Platform software – Power BI, Excel, PowerQuery, Project for the Web, PowerAutomate, as well as Word, PowerPoint, etc.
• Experience implementing Continuous Improvement methodologies such as Six Sigma, DMAIC, and/or Lean Manufacturing.
• Experience developing standards (labor/machine) and performing resource modeling.
• Experience with regulated environments (i.e., cGMP, OSHA, EPA).
• Exceptional capacity to analyze facts and develop logical conclusions.
• Strong observational and listening skills – capable of quickly understanding the core elements of a new process.
• Excellent process mapping capabilities – capable of independently mapping a process and leading a team to map a process in a workshop event.
• Digital skills – comfortable acting as a power user and early adopter of multiple digital tools to promote use within the organization, and capable of identifying ways to deploy digital tools to improve personal productivity.
• Highly productive and value oriented.

Join a Market Leader

Hovione is an independent family owned international group of companies. From the beginning, we have set ourselves above and apart through our innovative technological and productive capabilities, reaching a top spot in the world market as an integrated Contract Development and Manufacturing Company dedicated to helping Pharmaceutical Customers bring new and off-patent drugs to market.

Our people are the main asset for our continued success. Reaching over 1950 team members, from 36 different nationalities, that are located across Asia, Europe and North America (Portugal, US, Macao, Ireland, China, Hong Kong, Japan, India, and Switzerland), including 4 production sites.

Working at Hovione means reaching for innovation and excellence in everything we do: for our clients, our partners and, above all, our patients. That is why we are In it for life.

You will be responsible to:

Delivers excellence in end-to-end
process improvement
practices,
methodologies
and behaviours to achieve transversally
operational
and
support services
areas' efficiencies. Demonstrates particular
leadership
skills to influence the right behaviours and enable alignment of priorities across areas. Supports the
continuous improvement
cycle aiming at the sustainable increase of
unitary output
(effective throughput per resource unit used). Responsible for developing, deploying and maintaining the most adequate
methodologies
and
workflows
, looking at maximization of
workforce efficiency
and adoption of the appropriate behaviours to enable engagement; as well as for deriving
metrics
to measure
plant
and
equipment capacity
to support identification of
equipment
and
process flow bottlenecks
, contributing to improved
layouts
whilst assuring compliance with established
guidelines
.

• Implement
  productivity actions
  and define
  priorities
  within own work to achieve the proposed goals (
  efficiency
  ,
  efficacy
  and
  cost consistency
  )
• Drive
  ,
  manage
  and
  train
  the teams that will take part on
  Continuous Improvement Initiatives
  ,
  problem solving
  and
  risk assessment
  groups
• Coach
  operational teams in their daily
  communication meetings
  , ensuring that defined
  methods
  are properly used in all areas
• Support the development of
  Operational Excellence Training Program
  and run
  training sessions
• Update the
  productivity indicators
  of the
  plant
• Support a
  Continuous Improvement
  process in the plant that is visible for all, through
  indicators
  ,
  working methods
  ,
  visual management
  , etc.
• Ensure the constant reduction of the
  time
  and
  costs
  required in all activities in
  Manufacturing
• Ensure that all operational staff are
  trained
  according to
  Operational Excellence training procedures
  in place
• Ensure all assigned tasks are planned and delivered
  on time
  ,
  safely
  ,
  efficiently
  ,
  reliably
  and in a
  cost-effective
  manner
• Propose
  improvements
  to the area as appropriate and solve
  problems
• Make
  quality
  and
  timely decisions
  within the tasks under her / his responsibility
• Gather relevant
  data
  to inform the
  decision makers
  regarding
  complex issues
• Execute professional activities in compliance with
  GMP
  and
  HSE
  guidelines, internal and external requirements as well as promote the implementation and maintenance of
  Hovione´s policies
  ,
  systems
  and
  procedures
  (
  COPs
  ,
  HBR
  ,
  SOPs
  and others)
• Carry out assigned tasks and duties in a
  safe manner
  , in accordance with instructions, and to comply with
  environmental
  ,
  health & safety
  rules/procedures,
  regulations
  and
  codes of practice

We are looking to recruit a Candidate:

• University, or equivalent, qualification in a field of
  Science
  or
  Engineering
  or similar scientific field (mandatory)
• Lean
  and
  6 Sigma
  training equivalent to
  Lean Leader
  level and/or
  Six Sigma Green Belt
• Typically requires 3–5 years of relevant experience in
  Continuous Improvement
• Initiatives Industry related and preferably in the application of
  cGMPs
  ,
  ICH/CFR guidelines
  ,
  ISO Norms
  and
  Industrial Safety
  guidelines
• Previous participation in
  improvement projects
  ,
  Lean tools
  and techniques (
  5S
  ,
  Standardized Work
  ,
  problem solving
  ,
  Kaizen
  ,
  process mapping
  ,
  Poka Yoke
  ,
  debottlenecking
  ,
  SMED
  )
• Strong knowledge of
  Process Optimization
• Strong understanding and knowledge of
  Quality
  ,
  cGMPs
  ,
  ICH/CFR guidelines
  ,
  ISO Norms
  and
  Industrial Safety
• Knowledge and application of
  statistical tools
• Trainer skills
• Fluency in English
  is a requirement
• Computer literate
  with good working knowledge of the
  MS Office
  package
• Must have the
  Knowledge
  ,
  Experience
  and
  Skills
  to conduct their tasks in accordance with the
  rules and procedures
  set down

Hovione is a proud Equal Opportunity Employer

Inclusion and diversity are key to us. At Hovione, that means a work environment where differences are valued, and everyone is treated with fairness and respect. We want all our team members worldwide to feel supported, respected, and have the opportunity to achieve their full potential, regardless of their age, gender, religion, disability, sexual orientation or ethnicity.

Notice to Agencies and Search Firms Representatives

Hovione does not accept unsolicited résumes from agencies or search firms for this job posting. Any resumes submitted to Hovione by a third-party agency or search firm without a valid written and signed search agreement will become the sole property of Hovione. No fees will be paid if a candidate is hired for this position as a result of an unsolicited referral. Thank you for your understanding.

Join a Market Leader

Hovione is an independent family owned international group of companies. From the beginning, we have set ourselves above and apart through our innovative technological and productive capabilities, reaching a top spot in the world market as an integrated Contract Development and Manufacturing Company dedicated to helping Pharmaceutical Customers bring new and off-patent drugs to market.

Our people are the main asset for our continued success. Reaching over 1950 team members, from 36 different nationalities, that are located across Asia, Europe and North America (Portugal, US, Macao, Ireland, China, Hong Kong, Japan, India, and Switzerland), including 4 production sites

.

Working at Hovione means reaching for innovation and excellence in everything we do: for our clients, our partners and, above all, our patients. That is why we are In it for lif

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  n process optimizati
  on
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  nt an
  d business transformati
  on projec
• tsPropose and lead major projects o
  n improvemen
  ts wit
  h global impa
  ct in the organizati
• onWork to establish a culture and mindset o
  f continuous improveme
  nt across the busine
• ssProvide periodi
  c long-term capacity repor
• tsHighlight mai
  n capacity constrain
  ts and propose possibl
  e solutio
  ns to overcome challeng
• esAssess the necessary requirements for the adequate execution of the Compan
  y long-term pl
  an and provide feedba
• ckDevelo
  p too
  ls an
  d methodologi
  es that suppor
  t technology transf
  er between Company Sites and Are
• asPerform periodi
  c technology gap analys
  is and propos
  e new technologi
  es introducti
• onParticipate in th
  e bidding proce
  ss and suppor
  t processes/projects allocati
• onParticipate/Manag
  e transversal strategic projec
  ts tea
• msSolv
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  ms with full autono
• myMak
  e quality and timely decisio
  ns based on multiple sources o
  f da
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• tsManag
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  sk an
  d uncertain
  ty; anticipate and addres
  s roadbloc
  ks in order to preven
  t deviatio
  ns to the goa
• lsCoa
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  f high standar
  ds within the organizati
• onExecute professional activities in compliance wit
  h G
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  SE guidelines, internal and external requirements as well as promote the implementation and maintenance o
  f Hovione´s polici
  es
  , syste
  ms an
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  es
  (CO
  Ps
  , H
  BR
  , SO
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• s)Carry out assigned tasks and duties in
  a safe mann
  er, in accordance with instructions, and to comply wit
  h environment
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  d codes of practi

ceWe are looking to recruit a Candidat

• e:University, or equivalent, qualification in a field o
  f Scien
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  r Engineeri
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  n Chemical Engineeri
• ngLe
  an an
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• ltProject Manageme
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• onTypically requires 8–12 years of relevant experience in Industry relate
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  f cGM
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  , ICH/CFR guidelin
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  , ISO Nor
  ms an
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• esExperience in tools such a
• s:- Process Mappi
• ng- DMAIC methodolo
• gy- Statistical analys
• is- Process Plant Suppo
• rtDefine and manag
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  ts across different areas of the organization wit
  h corporate impa
• ctDeep specialized knowledge o
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  on with the ability to teach othe
• rsDeep specialized knowledge o
  f Manufacturing principl
  es
  , Quali
  ty
  , cGM
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  , ICH/CFR guidelin
  es
  , ISO Nor
  ms
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  d Regulatory Affai
  rs with the ability to teach othe
• rsDeep specialized knowledge and application o
  f statistical too
  ls with the ability to teach othe
• rsStron
  g trainer skil
• lsFluency in Engli
  sh is a requireme
• ntComputer litera
  te with good working knowledge of th
  e MS Offi
  ce packa
• geMust have th
  e Knowled
  ge
  , Experien
  ce an
  d Skil
  ls to conduct their tasks in accordance with th
  e rules and procedur
  es set do

**wn

Hovione is a proud Equal Opportunity Emplo**

yer

Inclusion and diversity are key to us. At Hovione, that means a work environment where differences are valued, and everyone is treated with fairness and respect. We want all our team members worldwide to feel supported, respected, and have the opportunity to achieve their full potential, regardless of their age, gender, religion, disability, sexual orientation or ethnic

***ity.

Notice to Agencies and Search Firms Representa***

tivesHovione does not accept unsolicited résumes from agencies or search firms for this job posting. Any resumes submitted to Hovione by a third-party agency or search firm without a valid written and signed search agreement will become the sole property of Hovione. No fees will be paid if a candidate is hired for this position as a result of an unsolicited referral. Thank you for your understan

ding.

A leading financial services company is looking to hire a Manager into a newly established Commercial Excellence & Revenue Operations team, focused on shaping and operationalising the systems, insights, and processes that drive the company's commercial performance.

Key responsibilities include:

• Lead the execution of commercial strategies and operating models aligned with the company's growth objectives.
• Own the development of sales coverage and territory alignment frameworks, balancing opportunity potential, capacity, and client needs.
• Partner with leadership to inform go-to-market plans through market segmentation and white-space analysis.
• Serve as a trusted advisor to Sales and Relationship Management leaders on coverage, productivity, and organizational design.
• Translate performance data into actionable insights and recommendations to improve win rates, pipeline health, and retention.
• Lead the annual quota-setting process, ensuring alignment with AOP targets, coverage models, and productivity benchmarks.

Key requirements include:

• 5+ years of experience in commercial operations, sales enablement, or business strategy, ideally within a B2B or SaaS environment.
• Proven ability to lead cross-functional initiatives and influence senior stakeholders through data-driven insights.
• Deep understanding of sales processes, incentive design, coverage planning, and performance analytics.
• Proficiency with Salesforce and business intelligence tools (e.g., Power BI, Tableau, Excel).

Delivery Excellence Manager - Legal & Compliance Platforms

This is your chance to step into a role where strategy meets execution, and where your expertise in delivery excellence will directly influence how one of the most highly regulated areas of the business operates. As the Delivery Excellence Lead, you'll be at the centre of a complex, dynamic environment partnering with global Legal, Compliance, and IT stakeholders to optimise value streams, embed agile governance, and drive continuous improvement across critical initiatives.

This isn't just about keeping projects on track it's about building scalable frameworks that balance agility with compliance, enabling teams and vendors to deliver faster, smarter, and with greater impact. With initiatives that touch 100,000+ employees in more than 50 countries, your work will define how technology empowers and advance our business for years to come.

This is a full-time role of 37.5 hours, working Monday to Friday, 9am - 5pm. This role is fully remote, and we're looking for someone who is confident and experienced in working effectively in a remote environment.

Your Responsibilities:

• Orchestrate delivery excellence – Design and lead governance frameworks that balance agility, compliance, and enterprise IT standards.
• Maximise business value – Partner with Legal & Compliance leaders to map, optimise, and continuously improve business value streams.
• Coach and enable – Champion agile ways of working, coaching teams, executives, and vendors to adopt new practices with confidence.
• Govern vendor performance – Onboard and align external partners with delivery frameworks, ensuring accountability and measurable results.
• Measure what matters – Define and track KPIs, build actionable dashboards, and use insights to drive better decisions and outcomes.
• Lead continuous improvement – Facilitate retrospectives, embed lessons learned, and refine methodologies to deliver consistently better results.

About You:

You're a strategic IT delivery leader with a track record of driving transformation in large, matrixed organisations. You know how to balance governance with agility, compliance with innovation, and structure with flexibility.

• 10+ years in IT delivery, program management, or agile transformation
• Deep knowledge of SDLC, agile frameworks (Scrum, SAFe, Kanban), and enterprise delivery models
• Experienced in working with executive stakeholders and facilitating complex governance forums.
• Proven success managing vendors and global delivery partners.
• Exceptional communication, coaching, and facilitation skills
• A passion for continuous improvement, operational excellence, and customer success

Our offer for you:

Here at Fresenius Medical Care, we value the contribution of our people and ensure that we offer industry-leading rewards and progression.

We offer a competitive salary alongside a wealth of other fantastic benefits.

Why Join Us?

Joining FME means becoming part of a global team dedicated to advancing renal care and making a meaningful difference in the lives of millions of patients around the world.

Be part of a global healthcare leader dedicated to improving patients' lives every day. As Country HR Partner, you will shape the future of work, empower people, and help build an inclusive and agile organization that is ready for tomorrow.

At Fresenius Medical Care, our shared values guide how we work and connect with others:

We Care. We Connect. We Commit.

When we say:

• We Care; we show empathy and support for our patients and employees.
• We Connect; we collaborate, communicate openly, and build trusting relationships.
• We Commit; we take ownership, stay focused, and drive results.

These principles are not just words they define how we lead, how we grow, and how we create a meaningful impact every day.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description:
Operational Excellence Lead:
As Operational Excellence Manager at Takeda's Bray site, you will play a key role in driving a culture of continuous improvement across our manufacturing operations. You will lead the site's Lean strategy and Agile Operating System (AOS) roadmap, coach cross-functional teams, and implement impactful process improvements. Working closely with Quality, Production, and Digital teams, you will help streamline operations, increase efficiency, and ensure sustainable performance improvements — all while upholding Takeda's high standards for safety, quality, and compliance.

Responsibilities :

• Drive the site's Operational Excellence (OE) strategy and AOS (Agile Operating System) roadmap.
• Lead Lean and Six Sigma (Green Belt level) initiatives to improve efficiency, quality, and cost performance.
• Facilitate workshops (e.g. Kaizen events, value stream mapping, root cause analysis) to identify and implement improvement opportunities.
• Coach and develop site teams in Lean methodologies, structured problem-solving, and continuous improvement practices.
• Collaborate with cross-functional partners including Quality, Production, Engineering, and Digital (DD&T) to ensure alignment and integration of improvement initiatives.
• Support digital transformation by identifying automation opportunities and data-driven process optimization.
• Oversee the Six Sigma program, including mentoring Yellow/Green Belts and certifying Yellow Belt candidates.
• Monitor and report performance metrics (KPIs), identify gaps, and lead corrective actions.
• Apply Organizational Change Management (OCM) principles (e3+) to drive successful implementation of improvement projects.
• Support strategic programs like Business Process of the Future and Factory of the Future.
• Ensure all initiatives are aligned with safety, quality, and regulatory requirements.

Skills & Qualifications :

• Bachelor's degree in a technical or scientific discipline; a master's degree (MBA or M.Sc.) is a plus.
• 5–8 years of experience in manufacturing or operations with a focus on Lean, OE, or Continuous Improvement.
• Lean/AOS and Six Sigma certification (Green Belt or higher); experience with Yellow Belt training/certification preferred.
• Proven track record in leading cross-functional projects and delivering measurable improvements.
• Strong project management, analytical, and problem-solving skills.
• Experience in change management (ideally e3+) and coaching stakeholders at all levels.
• Comfortable working in GMP-regulated environments; pharma experience is highly desirable.
• Familiarity with tools such as SAP, MES, Minitab, and MS Office.
• Excellent communication, collaboration, and leadership skills.
• Fluent in English; strong interpersonal skills in a multicultural environment.
• Willingness for occasional travel and active shopfloor presence.

What you can look forward to with us:

• Competitive Salary Including performance-based bonuses.
• Retirement Plan Employer contributions to your retirement plan.
• Comprehensive Insurance Employer-funded private medical insurance with dependants' cover, life insurance, and flexible options like dental insurance, partner life insurance, and serious illness protection.
• Electric Charging Points Available at parking locations.
• Employee Assistance Program Support for personal and professional challenges.
• Wellbeing and Engagement Dedicated teams to support your wellbeing.
• Family-Friendly Policies Supportive policies for a balanced work-life.
• Generous Vacation 26 vacation days plus additional days for service milestones and humanitarian volunteering leave.
• Development Opportunities Coaching, mentoring, educational programs, and formal training.
• Subsidized Canteen Enjoy meals at a reduced cost.
• Flexible Benefits Options like fuel card, bike to work, commuter ticket, and insurance deals.

More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Empowering our people to shine:
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, or any other characteristic protected by law.

If you are interested in this opportunity, we look forward to receiving your application via our online tool

Locations:
Bray, Ireland

Worker Type:
Employee

Worker Sub-Type:
Regular

Time Type:
Full time

This role is a key member of the Site Operational Excellence Group, reporting to the Senior Manager of Operational Excellence. The mandate of this group is to enable teams and business functions to improve operations and reduce waste by enhancing reliability and efficiency through the application of Continuous Improvement tools, techniques, and methodologies. The OE Specialist will measure performance and find opportunities to optimize and improve productivity. This role requires in-depth knowledge of continuous improvement tools, techniques, and methodologies, along with practical experience in applying them to improve the performance of processes, equipment, people, and systems. The Industrial Engineer will engage with internal customers to support their efforts in solving complex problems and improving performance.

Key Responsibilities:

• Perform analysis and diagnostics to identify opportunities for improvement and make recommendations to leadership.
• Coordinate idea generation, project identification, prioritization, and overall selection, ensuring that projects are integrated with business strategies.
• Support the design and delivery of Lean/Six Sigma projects as part of a cross-functional team.
• Identify and justify project financial savings.
• Support teams assigned to implementing the recommendations.
• Design and facilitate workshops and Kaizen events.
• Drive achievement for own projects and projects they are supporting.
• Develop standards (labor/machine) and resource modeling.
• Train all levels of the organization on OE principles and methodologies through our OE Training Program.
• Coach and mentor Project Sponsors, Black Belts/Green Belts candidates on the proper use of tools, improvement processes, and deployment issues.
• Encourage an OE culture by influencing and empowering employees to see opportunities to apply techniques and tools in everyday work activities.
• Facilitate the sharing of best practices and project successes across the organization.
• Facilitate communications and change management for key programs and projects.
• Act as the process owner for a lean practice, responsible for the deployment approach.
• Perform any other tasks/projects assigned by the manager.

Basic Qualifications & Experience:

• Bachelor's degree in a scientific or engineering subject area plus a minimum of 3-5 years of relevant experience.
• Experience in Project Management.
• Experience in manufacturing, technology, and supply chain, with experience in Drug Product manufacturing considered an advantage.
• Knowledge and understanding of manufacturing processes, cGMP, industry regulations, product development, and commercialization.
• In-depth knowledge of at least one structured problem-solving approach (e.g., A3, DMAIC, 8D, etc.).

Preferred Qualifications & Experience:

• Lean Six Sigma Green Belt or equivalent.

Competencies / Skills:

• Exceptional data analysis skills, including acquisition and presentation of data. Proficiency in at least one of the following: Microsoft PowerQuery, Spotfire, developing SQL queries for data analysis.
• Ability to successfully operate in a matrix or team environment with site, divisional, and corporate executive leadership.
• Ability to manage multiple responsibilities, priorities, and tasks with minimal direction.
• Excellent oral and written communication skills.
• Excellent interpersonal skills to drive change management and influence for improvement.
• Strong capabilities with Microsoft Office and Power Platform software – Power BI, Excel, PowerQuery, Project for the Web, PowerAutomate, as well as Word, PowerPoint, etc.
• Experience implementing Continuous Improvement methodologies such as Six Sigma, DMAIC, and/or Lean Manufacturing.
• Experience developing standards (labor/machine) and performing resource modeling.
• Experience with regulated environments (i.e., cGMP, OSHA, EPA).
• Exceptional capacity to analyze facts and develop logical conclusions.
• Strong observational and listening skills – capable of quickly understanding the core elements of a new process.
• Excellent process mapping capabilities – capable of independently mapping a process and leading a team to map a process in a workshop event.
• Digital skills – comfortable acting as a power user and early adopter of multiple digital tools to promote use within the organization, and capable of identifying ways to deploy digital tools to improve personal productivity.
• Highly productive and value oriented.

Get started on an exciting career at Element
Element is the largest publicly traded pure-play automotive fleet manager in the world. Our success is driven by our Purpose to
Move the world through intelligent mobility
, and fueled by our team members who help our clients manage fleets that deliver the goods and services our communities rely on. We are looking for more Purpose-driven, client-centered, and inclusive team members to join us.

We are looking for.

The Manager, Commercial Excellence plays a pivotal role in supporting the development and execution of best-in-class commercial strategies, tools, and processes that drive sales performance, customer retention, and organizational effectiveness. Reporting to the Director of Commercial Excellence, this role will serve as a key partner across the commercial, marketing, and operations teams to execute go-to-market initiatives, enable data-driven decision making, and operationalize strategic programs.

This role is ideal for a proactive, analytically driven individual with experience in commercial operations, sales enablement, and business analytics who thrives in fast-paced, cross-functional environments.

Commercial Strategy & Planning

• Support the Director in executing commercial strategies aligned with corporate growth objectives.
• Contribute to the design and execution of sales coverage models and territory alignment plans.
• Conduct market segmentation analysis to inform go-to-market (GTM) plans.
• Coordinate with cross-functional stakeholders in implementing commercial initiatives.

Performance & Productivity Insights

• Partner with the Commercial Data & Analytics team to develop, maintain, and enhance dashboards and reporting tools to support commercial performance visibility.
• Leverage data to provide actionable insights on sales activity, client retention, and revenue growth opportunities.
• Collaborate with the Commercial Data & Analytics team to implement and refine advanced analytics capabilities.
• Assist with the preparation and delivery of performance reports to senior stakeholders.

Quota Setting & Sales Incentive Compensation

• Support the annual quota-setting process in partnership with HR and Commercial Leadership.
• Monitor and report on quota attainment and sales incentive compensation (SIC) effectiveness.
• Provide analysis and recommendations to optimize SIC programs and drive desired commercial behaviors.

Global Commercial Excellence & Cross-Functional Leadership

• Partner with Commercial Excellence teams in Mexico, Australia, and New Zealand to align processes and share best practices.
• Act as a connector between commercial, operations, marketing, and client experience functions.
• Contribute to change management initiatives to embed commercial operating discipline across the organization.

Other Ad Hoc Projects And Initiatives (as Required)

• Participate in or lead project-based workstreams as assigned by the Director.
• Support strategic initiatives with data, analysis, and coordination as needed.

Scope & Impact

• Strategic and analytical mindset with operational execution capability.
• Ability to manage multiple priorities in a collaborative and fast-paced environment.
• Strong project management, problem-solving, and organizational skills.
• Excellent interpersonal and communication abilities to influence cross-functional teams.
• Commitment to continuous improvement and client-centric thinking.

Qualifications

• 5–7 years of experience in commercial operations, sales enablement, business strategy, or a related function.
• Proven success in fast-paced, high-growth B2B or SaaS environments.
• Proficiency with commercial systems and analytics tools (e.g., Salesforce, Power BI, Excel, Tableau).
• Strong communication skills with the ability to translate data into actionable insights.
• Bachelor's degree in Business, Economics, Engineering, or related field; MBA preferred but not required.

Knowledge & Competencies

• Strong strategic, analytical and quantitative mindset combined with excellent communication and interpersonal skills to ensure effective collaboration with Commercial Marketing, Commercial Strategy, Global and key partners including Commercial Leadership, FP&A, HR, Operations, and Corporate Marketing.
• Strong project management, planning, and presentation skills.

As a Purpose-driven, client-centric organization, we are aligned by our shared Values across our global organization.

Our Values

• We are always a force for good.
• We are experts defining the future of mobility.
• We are driven by client success.

Our Values define who and how we show up for each other and our clients, every day

Element and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to gender, civil status, family status, sexual orientation, religious belief, age, disability, race, colour, nationality, ethnic or national origins and membership of the travelling community. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process, please send an email to

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Location:
Dublin, Ireland

Company:
Albany Beck

Employment Type:
Permanent

Work Model:
Hybrid (3 days p/w in office)

About Albany Beck

Albany Beck are a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative delivery models that help clients scale efficiently, while offering meaningful, long-term career opportunities to our people. At Albany Beck, you'll be choosing to work with an organisation that's passionate about your learning journey and committed to your professional career and personal development.

Role Overview

This is an exciting opportunity to be part of the development and evolution of the overall Bank enterprise vision and to support the drive for transformation in a future focussed customer and colleague centric manner. The successful candidate will work closely with a team of dynamic professionals with a broad range of experience and backgrounds across the Business. Opportunity to contribute to an innovative environment and be part of a team who continuously look for ways to deliver a simpler experience for our customers and colleagues by simplifying processes, systems and journeys and reducing operational risk and waste.

• Top Down (Process Level 1 and 2) – larger processes likely to be costly and complex across multiple parts of the organisation. Simplification BPs will, where required, lead and shape improvement activity, that will be funded and delivered.
• Bottom up: (Process level 3 to 5) – lower-level process issues and problems sourced from SMEs, intent would be to thematically summarise and shape solutions where possible, or mentor and coach local colleagues to self-help using Lean Six Sigma (LSS) tools
• Burning Platform: where sponsorship and outcomes are prioritised, BPs will lead and support in specific urgent areas where colleague and customer experience is in need of remediation.

Key Responsibilities

• Lead a Business Partnering approach to deliver operational excellence on a functional and cross organisational approach within BOI.
• Shape and design improvement activity with key stakeholders, and ensure delivery, with colleague and customer at the core of every decision.
• Collaborate with Group IT, Group Data, Business Architecture, Group Customer Office and Business Teams & Marketing to develop organisational heatmaps and analysis which will form the basis for prioritisation and process improvement roadmap for functional areas.
• Utilise predominantly LEAN process management, service blueprint design, automation, digitisation and systems` transformation.
• Refine customer and colleague processes and deliver measurable improvements that align to delivery of divisional and group OKRs, including demonstrable reduction in;
• AHT, reduction in manual processes, reduction in operational risks and controls and reduction in customer complaints.
• Increase in conversion rates, CES and improved culture as measured by improved Open View metrics relating to processes and customer journey
• Reduction in processing costs to support delivery of business / divisional cost targets and incremental value creation
• Contribute to wider Operational Excellence activity across key customer and colleague journeys as part of embedding the broader digital, data and customer strategies - aligned to the evolving change landscape.
• Drive a culture of continuous top-down and bottom-up process improvement with a view to removing duplication and support Voice of Colleague initiatives
• Safely manage the implementation of the Operational Excellence agenda, working closely with 2ndand 3rdline colleagues
• Where required, support mobilisation of relevant SMEs and resources to ensure appropriate level of capability and expertise within the local scope of activity.
• What will make you stand out?
• Evidence of strong critical thinking, judgement, analytical and problem-solving skills as demonstrated within a matrix environment of a large and complex organisation.
• Deep knowledge of Lean, Agile and Service design methodologies (LSS MBB preferred).
• Consulting skills coupled with significant experience developing business cases, programme plans and managing programme budgets including leading interventions in transformation design and delivery.
• Experience delivering detailed process simplification through process engineering and intelligent automation.
• Ability to develop, monitor and oversee standard project metrics and report consolidated impacts on colleagues and customers, identifying where, how and when both colleagues and customers are impacted by change.
• Proven ability to analyse data in the context of the problem that needs to be solved; providing recommendations based on the finest details but also considering a macro level impact.
• Experienced interpersonal, influencing and communication skills.
• Demonstrated experience in multidisciplinary workstreams spanning areas such as Customer, Digital, Regulatory, Operating Risk, etc.
• Be an exemplar of the Group`s Purpose and Values with a proven ability of acting with the highest levels of integrity, confidentiality and discretion.

Key Skills and Experience

• Proven ability to deliver strategic customer, technical and business change initiatives in the financial services sector via process improvement/simplification and of delivering business value from those initiatives
• Experience in using agile methodologies
• Ability to use Lean and Six Sigma tools to solve complex product problems, satisfy critical to quality customer requirements and eliminate waste
• Proven track record in delivering large scale efficiency programmes via process improvement/simplification