20 Contract Monitoring jobs in Ireland

Company Mission and Values

All employees will continually promote the values of GoSafe. The company ethos and strategy will be detailed by your manager at induction and as part of your quarterly reviews.

At GoSafe we are in the business of "Saving Lives"

Our company Values are:

· Safety Comes First

· Accountability and Responsibility for our actions

· Honesty & Integrity

· Leading by Example

Depot Duties

1. Maintains appropriate standard of conduct, dress, hygiene, professional appearance, adherence to uniform standards and posture at all times.

2. Ensure a high level of hygiene is maintained throughout the vehicle and depot areas, that you are fully familiar with all relevant health & safety guidelines

3. Performs related duties and special projects as assigned.

4. Assists in training, re-training of standards, policies and procedures.

Roadside Set-up & Deployment Duties

1. Deploy assigned Mobile Monitoring / Survey vehicle to assigned deployment sites.

2. Set up, monitor and make camera adjustments ensuing quality of photos as necessary.

3. Responsible for deployment at required location in most efficient manner possible to ensure maximum deployment is achieved in all assigned locations.

4. Responsible for professional conduct and demeanour at all times while travelling to and from deployment site and while deployed and/or while representing the company at any time.

Court Duties

1. Provide evidence in court

Quality, Health & Safety Duties

1. Sets-up speed camera and associated equipment being mindful of occupational Health & Safety issues not only to the operator but also the public i.e.: lifting equipment correctly, wearing the correct PPE (Personal Protective Equipment) and being aware of your surroundings.

Reporting Duties

1. Communicate with supervisor and other operators to ensure accurate information which impacts or has a potential to impact operations is relayed as timely as possible.

2. Log and report any equipment related issues in a timely manner to ensure they are resolved quickly.

3. Assists the Area Manager in administrative duties including but limited to reports and check lists

Required Training, qualifications and experience

· Must hold a Full clean Drivers Licence with a minimum of 3 years driving experience

· Experience in a security or transportation industry would be beneficial

· Ability to provide legible communication both written and oral.

· Excellent PC knowledge, specifically, MS Outlook, MS Excel and MS Word

· Ability to multi-task and prioritise workloads in an effective manner.

· Experience or training in working in a rigorous quality controlled environment.

· Experience or training in working with evidential material is an advantage.

Behavioural Competencies and Soft Skills

· Ability to enforce company standards, policies and procedures.

· Ability to prioritise and organise work assignments.

· Ability to be a clear thinker, analyse and resolve problems exercising good judgment.

· Ability to focus attention of details.

· Ability to input and access information into on site computer systems.

· Ability to remain calm and courteous with a demanding/difficult public and/or situations.

· Ability to perform job functions to standards under pressure

· Ability to ensure security and confidentiality of company information.

· Ability to work independently and without continuous supervision.

· Ability to work unsociable hours including nights and weekends.

Ability to communicate respectfully

This job is shift work which includes days, evenings, nights and weekends.

Job Types: Full-time, Permanent

Pay: €28,440.37-€36,000.00 per year

Benefits:

• Additional leave
• Company pension
• Employee assistance program
• Food allowance
• Sick pay
• Wellness program

Application question(s):

• This role has a varied shift pattern, are you happy to do shift work?
• Do you have your own vehicle (relevant for court attendance only)
• Do you have a Full Clean Drivers Licence and at least 2 years experience in right hand drive?'

Work Location: In person

Full job description

Alarm Receiving Centre (ARC) Control room Operator

Immediate Start

Schedule: Evening shifts available, typically between 4pm to 9pm (Mon-Fri)

Summary:

ARC duties including Alarm handling, CCTV response, access control and reporting.

Responsibilities:

Adhering to strict standard operating procedures and protocols, holding high levels of attention to detail, maintaining professional client services.

Minimum hiring standards:

· Must have a reliable means of transportation.

· Must have the legal right to work in the Republic of Ireland.

· Must have the ability to speak, read, and write English.

· Acceptable computer Skills.

· Capable of being a team player.

· Excellent attendance & timekeeping.

· Must be available to work nights & weekends on a shift pattern basis.

· Capable of learning a variety of Security and Safety systems.

· Ability to carry out multiple tasks concurrently.

Working conditions:

· Ability to maintain composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. Adaptable approach and understanding to the business needs required.

· Must be willing to undergo and meet company standards for background, screening and reference checks, controlled substance testing, and behavioral selection survey.

· Handling and being exposed to sensitive and confidential information.

___

Benefits:

Very Competitive Salary

Significant development and growth opportunities within a growing company.

Job Type: Full-time and part time positions available

Ability to commute/relocate:

• Cashel, County Tipperary: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Working closely within a team of operators is vital.

Experience:

• ARC experience preferable but not necessary, training provided.

Language:

• English (required)

Work authorization:

• Ireland (required)

Work Location: In person

Company Overview

This is an exciting opportunity to join a rapidly growing and innovative company.

At MYNET we are passionate about protecting our customers by delivering world class security services using the most advanced technology available in a rapidly changing dynamic environment.

We value our culture of teamwork, accountability and respect for one another. We strive to live by these values to create a positive employee and customer experience. We recognize that our people are our strongest asset and play a crucial role in our competitive advantage.

Job Types: Part-time, Permanent

Pay: €13.50 per hour

Expected hours: 20 – 25 per week

Benefits:

• On-site parking

Ability to commute/relocate:

• Cashel, CO. Tipperary: reliably commute or plan to relocate before starting work (required)

Language:

• English (required)

Work Location: In person

Role Title:

Monitoring Administrator

Business Area:

Service Operations

About This Role:

The Monitoring Administrator plays a critical role in maintaining visibility across customer infrastructure by managing and optimizing monitoring platforms including Kaseya, Datto RMM, and Logic Monitor. This role ensures timely alerting, effective onboarding/offboarding, and secure user access, supporting proactive service delivery and operational excellence.

Expectations From The Role:

Monitoring Management

• Administer and maintain monitoring systems (Kaseya, Datto RMM, Logic Monitor).
• Implement and adjust monitors based on requests from internal teams (e.g., disk space alerts, network throughput, UPS battery status).
• Ensure accuracy and relevance of alerts to reduce noise and improve incident response.

User Access & Account Management

• Create and manage user accounts, defining permissions to control visibility and access across customer environments.
• Enable/disable accounts and enforce MFA policies.
• Handle password resets for external users (internal users managed via Active Directory).

Onboarding & Offboarding

• Set up customer device groups and prepare agent installers.
• Perform device and network discovery to identify assets for monitoring.
• Deploy agents and configure SNMP/SSH monitoring for network devices.

Collaboration & Documentation

• Work closely with service desk, infrastructure, and customer teams to ensure monitoring coverage aligns with service requirements.
• Maintain documentation for monitoring configurations, user access policies, and onboarding procedures

Requirements For A Successful Application:

Skills & Qualifications:

• Experience with Kaseya, Datto RMM, and Logic Monitor (or similar platforms).
• Strong understanding of SNMP, SSH, and agent-based monitoring.
• Familiarity with network and server infrastructure.
• Excellent organizational and communication skills.
• Ability to manage multiple tasks and priorities in a dynamic environment.
• Vender certifications in networking, Windows server technologies or any RMM tool would be advantageous.

Others:

About Eir
Our purpose is to
connect for a better Ireland.
Our ambition is
to be the number one choice for telecommunications and technology solutions, delivering for our customers today and into the future.
Our new values and behaviours reflect both who we are and who we strive to become. They are the way that we bring our purpose to life in eir.
We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.
If successful in the interview process, eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information.

Job Purpose
The SCM is responsible for ensuring that: An independent Compliance Monitoring System is established to monitor compliance with EASA, IAA and other applicable national authority requirements and that the Accountable Manager is kept informed of airworthiness/ Compliance standards across the organisation. The SCM Manager is the unique focal point of contact for the organisation on all safety related matters pertaining to the relevant EASA/UKCAA regulations. He/she is responsible for the development, administration and maintenance of Dublin Aerospace Safety Management System.

Key Responsibilities

• Implementation of a Compliance Monitoring Audit programme as a means of monitoring maintenance procedures within the organisation.
• The Compliance Monitoring System is monitored for compliance with EASA Part 145
• Reports are made to the Accountable Manager as to the effectiveness and current status of the Compliance Monitoring System to ensure that the Accountable Manager is kept up to date on Compliance matters.
• When required the SCM will assess sub-contractors for extension of the organisations' Management System. They must within the organisation provide the necessary expertise to carry out this function. Both the assessment and the provision of the expertise must be to the satisfaction of the IAA, the UK CAA and other applicable national authority requirements.
• The assessment of suppliers/vendors (including specialist services) used by the organisation in the performance of maintenance is carried out.
• Processing additions to scope of Approval are carried out in accordance with EASA, UKCAA and other authority requirements.
• Reporting of un-airworthy conditions to the relevant authorities.
• Issue of Part 145 authorisations to certifying staff and maintain control of records of Certifying Staff and B1 and B2 support staff records
• Liaison with the IAA/ UKCAA on all airworthiness/regulatory matters.
• Implementation of the Compliance Monitoring Feedback system as required by 145.A.200 (a) (6).
• Be prepared to undertake other duties as may be reasonably assigned by the Company from time to time.
• The creation and modification of the Compliance Monitoring Programme, ensuring it meets regulatory and Company requirements and industry best practice and that it is continually reviewed and improved.
• The day to day management and performance of the Compliance Monitoring Programme.
• The creation and modification of the Audit Schedule, covering all applicable requirements
• Ensuring the dissemination of compliance issues and results to personnel (management and non-management).
• The management of the Safety and Compliance team and any external auditors to ensure that audits are planned, scheduled and undertaken in a timely manner.
• Ensuring all findings raised are closed satisfactorily or escalated to the Accountable Manager.
• Ensuring summary reports and process measurements for the Safety and Compliance data is provided to the Safety Action Group (SAGs) and Safety Review Board (SRB).
• Providing performance reports on the Compliance Monitoring Programme, as a minimum on an annual basis, to enable an effective management review at SRB.
• Being primary point of contact for the IAA/UKCAA and other external bodies with respect to Safety and Compliance issues.
• Facilitating external audits and administering external audit reports and finding closures.
• Ensuring the Safety and Compliance Team are appropriately trained, qualified and competent.
• Developing and implementing Safety and Compliance performance measurements associated with departmental objectives.

Safety Responsibilities

• Facilitate hazard identification, risk analysis and management including Management of Change.
• Monitor the implementation of actions taken to mitigate risks.
• Ensure that there is safety management training available and that it meets acceptable standards.
• Ensure initiation and follow up of all safety reports and internal occurrence investigations.
• Manage and attend the SRB.
• Ensure the provision of periodic reports on safety performance in support of the Safety Meeting Structure.

Core Competencies

• Acceptable to the Irish Aviation Authority and UK Civil Aviation authority
• Have a detailed knowledge on a wide range of Air legislation
• Hold NAA Aircraft maintenance Licences or equivalent Engineering qualification.
• Proven ability to develop, organise and manage staff.
• Have knowledge and an understanding of the operational issues facing component, base and line businesses.
• Be able to work effectively within a team, as well as independently at all levels of the organisation.
• Be flexible with excellent communication skills and have the ability to work to deadlines
• A high level of computer literacy and knowledge of IT systems.
• Ability to align company approvals strategies with organisational goals.
• Have 6 years' aviation experience 3 of which must have been in a Compliance Monitoring role.
• Where applicable, the person must satisfactorily complete a Dublin Aerospace competency assessment procedure. Safety investigation techniques and HF principles.
• Safety management systems based on the EU management system requirements (including compliance monitoring) and ICAO Annex 19.
• Demonstrate sound knowledge, and competency in the application, of compliance monitoring techniques (planning, auditing, reporting, follow-up etc);
• Demonstrate initiative, imagination in advising personnel on how to address non-compliances (especially the identification of root cause analysis and the design of effective preventive actions) and other regulatory matters, including the provision of options for methods of compliance;
• Display gravitas, empathy, leadership potential and sound communication skills (both written – especially brevity – and oral);
• Demonstrate a sound appreciation of the essential nature of simplicity, clarity and effectiveness of manuals, procedures, processes and policies;
• Demonstrate competence in, or the potential for, using CMS software;
• Have completed formal training, by a means and to a standard acceptable to the IAA, in compliance monitoring, safety management systems and risk management.
• Management systems including compliance monitoring systems and safety management.
• Risk management.

Transaction Monitoring & Payments Screening Manager

Dublin

6 Months FTC

We're looking for a Transaction Monitoring & Payments Screening Manager to join the Compliance Operations team. This role leads the design and execution of transaction monitoring and payment screening processes, ensuring alignment with regulatory requirements and internal standards.

You'll work closely with Regulatory Compliance to operationalise rules for detecting suspicious activity, manage investigations, and guide the team in reviewing and escalating alerts. The role also involves supporting tooling development, training, and process optimisation across onshore and offshore teams.

To learn more about our CLM department click here Client Lifecycle Management )

This role involves leading the design, development, and execution of transaction monitoring and payment screening processes and procedures. You will collaborate closely with the Regulatory Compliance function to interpret and operationalise rules that support the detection of suspicious activity.

You will also be responsible for building the framework and procedures for investigations related to transaction monitoring and payment screening, as well as training and guiding team members on effective alert review, escalation, and mitigation.

Key Responsibilities:

• Design, review, and test transaction monitoring rules and payment screening processes.
• Lead the implementation of investigations related to transaction monitoring and payment screening.
• Provide subject matter expertise to internal product teams to ensure the effectiveness of financial crime controls.
• Support the development and implementation of financial crime tools within Compliance Operations.
• Develop, refine, and maintain procedures, processes, and training materials for the team.
• Collaborate with offshore teams to ensure investigations are conducted in line with established policies and procedures.
• Evaluate the effectiveness of current processes and identify opportunities for improvement.
• Manage multiple queues of transaction monitoring and screening alerts.
• Act as an escalation point for complex alerts and conduct initial investigations before referring to the Regulatory Compliance team.
• Monitor emerging trends and maintain tracking processes.
• Forecast resource requirements and manage team capacity planning.
• Engage with senior stakeholders and present findings or updates as needed.
• Track team productivity and quality to ensure operational efficiency.
• Support the Head of Compliance Operations in responding to regulatory or law enforcement requests.
• Oversee audits related to transaction monitoring and payment screening.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a fixed term contract full time position located in Dublin. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for Ireland is mandatory.

Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients' offices or our own offices depending on the client) aligns to what our clients' policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require. However, some of our clients have now moved up to 4 days and even 5 days in the office and we require candidates to be flexible to meet our client demands.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

Our 3 offerings are:

• Managed Services
• Consulting
• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.

Our client, a leading global fintech is seeking highly motivated Transaction Monitoring Analysts to join its compliance team in Dublin. The role is 5-days a week in the office.

Key Responsibilities:

• Monitor and analyze customer transactions for suspicious activity in accordance with internal policies and regulatory requirements.
• Investigate alerts generated by transaction monitoring systems and escalate as necessary.
• Draft Suspicious Activity Reports (SARs) and submit to the relevant authorities.
• Collaborate with internal teams such as AML Investigations, Compliance, and Legal to ensure efficient resolution of cases.
• Stay updated on evolving regulatory requirements and typologies related to financial crime in the crypto industry.

Requirements:

• At least 2 - 5 years experience in transaction monitoring, AML investigations, or financial crime compliance - ideally within fintech or crypto.
• Strong understanding of UK and international AML/CFT regulations.
• Analytical mindset with a keen eye for detail.
• Proficient in using compliance and case management tools.
• Excellent written and verbal communication skills.

What's on Offer:

• Competitive salary + bonus.
• Work with a dynamic team within a highly reputable global firm.
• This is a full remote position.

Cyara is the world's leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out:

Cyara's Diversity, Equity, Inclusive and Belonging Statement:

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

Cyara's Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.

We are looking for a Customer Support Engineer to join our team in Ireland, where they will perform a wide range of customer care activities for Cyara's enterprise customers. They will be delivering the best in class customer service to Cyara's global clients. They will be a quick learner and develop expertise in all aspects of the Cyara Platform.

If you are keen to learn, with a technical aptitude and a background in customer support, then we would love to hear from you

Our Customer Support Team is a 24/7 operation, so the role will require shifts which will include some days/nights/weekends.

• Deliver high-quality service to end-users via Cyara Voice Assure solution
• Interact with the Voice Assure platform and internal tools for timely marking of the Voice Assure monitoring interactions
• Follow internal SOPs to gather information and determine the issue by evaluating and analyzing symptoms for accurate processing test calls using internal software
• Identify and escalate priority issues
• Use our ticket tracking system to work oninternal issues: research, troubleshooting and identifying solutions to product, software, network and hardware issues.
• Manage internal and customer-facing communication in the event of outages or incidents, and keep all parties updated on progress

• 2+ years of proven customer service experience or customer-facing technical support experience
• Demonstrate the ability to follow through with tasks to close
• Demonstrated ability to work on multiple work streams simultaneously
• You should be organized, meticulous, a communicator with a "can-do attitude"
• Understanding of telephony, VoIP (SIP), and IVR
• Excellent Analytical and Troubleshooting skills
• Willingness to learn

Why you should join us:

At Cyara you'll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.

Cyara cares for its own - you'll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we've built our business on four essential values that we live and breathe every day:

Deliver Excellence

Innovate Boldly

Integrity First

Embrace Curiosity

Interested? Know someone who might be? Apply online now.

Agencies: Thanks but we've got this one Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara's policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Cyara is the world's leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out:

Cyara's Diversity, Equity, Inclusive and Belonging Statement:

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

Cyara's Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.

We are looking for a Customer Support Engineer to join our team in Ireland, where they will perform a wide range of customer care activities for Cyara's enterprise customers. They will be delivering the best in class customer service to Cyara's global clients. They will be a quick learner and develop expertise in all aspects of the Cyara Platform.

If you are keen to learn, with a technical aptitude and a background in customer support, then we would love to hear from you

Our Customer Support Team is a 24/7 operation, so the role will require shifts which will include some days/nights/weekends.

The Role Responsibilities

• Deliver high-quality service to end-users via Cyara Voice Assure solution
• Interact with the Voice Assure platform and internal tools for timely marking of the Voice Assure monitoring interactions
• Follow internal SOPs to gather information and determine the issue by evaluating and analyzing symptoms for accurate processing test calls using internal software
• Identify and escalate priority issues
• Use our ticket tracking system to work oninternal issues: research, troubleshooting and identifying solutions to product, software, network and hardware issues.
• Manage internal and customer-facing communication in the event of outages or incidents, and keep all parties updated on progress

Role requirements:

• 2+ years of proven customer service experience or customer-facing technical support experience
• Demonstrate the ability to follow through with tasks to close
• Demonstrated ability to work on multiple work streams simultaneously
• You should be organized, meticulous, a communicator with a "can-do attitude"
• Understanding of telephony, VoIP (SIP), and IVR
• Excellent Analytical and Troubleshooting skills
• Willingness to learn

Why you should join us:

At Cyara you'll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.

Cyara cares for its own - you'll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we've built our business on four essential values that we live and breathe every day:

Deliver Excellence

Innovate Boldly

Integrity First
Embrace Curiosity
Interested? Know someone who might be? Apply online now.

Agencies: Thanks but we've got this one Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara's policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Monitoring Centre Operator(s)

Due to continued growth, we invite applications for the above role (immediate & future starts).

We are looking for enthusiastic, customer-service oriented people to work on a rotating shift basis (12 hour day or night shifts) from our state-of the-art monitoring centre facility in Cavan.

Skills Set: Excellent phone manner is essential in this role. You are a 'people-person', a quick thinker, problem solver, & work well in a team. Previous experience in a similar role is preferred, but not essential.

You must be computer-literate, eligible to work in Ireland & must pass full security screening & financial credit checks.

Successful applicants must apply for a Monitoring PSA license prior to commencement with the company.

To apply, please forward your CV & covering note by email.

Job Types: Full-time, Permanent

Salary starting rate : €33,500 plus €6.80 allowance per night shift worked

Plus Performance Bonus & Company pension

Job Types: Full-time, Permanent

Pay: From ,500.00 per year

Benefits:

• Company pension
• On-site parking

Application question(s):

• Are you in a commutable distance from Ballyconnell Co Cavan ?

Language:

• Fluent English (required)

Work authorisation:

• Ireland (required)

Work Location: In person