18 Cost Optimization jobs in Ireland
Associate Director of Business Analysis
Posted today
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Job Description
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
Optum, the fastest growing part of UnitedHealth Group, is a leading information and technology-enabled health services business. Our teams are dedicated to modernizing the health care system and improving the lives of people and communities.
Serving virtually every dimension of the health system, we work with a diverse set of clients across 150 countries – from those who diagnose and treat patients to those who pay for care, deliver health services, and those who supply the cures. Optum maintains operations across North America, South America, Europe, Asia Pacific and the Middle East. Our innovative partnerships provide technology and tools that enable unprecedented collaboration and efficiency. As a result, we can tap into valuable health care data to uncover insights and develop strategies for better care at lower costs.
The Business, Analysis and Reporting (BAR) team is a key partner for all value streams across Payment Integrity. The BAR team's mission is to develop and sustain a deep understanding of our business's operations and associated data (operational and financial), to create and maintain the metrics, reporting, modeling, and analysis needed to measure performance and drive continuous improvement.
We have an exciting opportunity for an
Associate Director of Business Analysis & Reporting
, partnering with the Data Mining and Recoveries value stream within Non-Clinical Payment Integrity services. This individual will lead the Data Mining and Recoveries BAR team to deliver and maintain reporting and analysis, illustrating daily / weekly / monthly / annual business results. This individual will lead the forecasting and results measurement process, which tracks key performance indicators against internal budget and forecasted targets. This individual will have the ability to use data and performance measures, to understand key drivers and provide insight and recommendations to our Data Mining and Recoveries partners.
Schedule
: Full-time position with standard working hours of Monday – Friday, 9am – 5pm.
Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.
Primary Responsibilities
- Conduct and manage Business Analysis & Reporting activity for Data Mining and Recoveries operations team, which includes analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning
- Partner with and foster critical relationships with key partners in Operations, Finance and Partner Services
- Lead and manage a team to deliver regular reporting, analysis, trends and meet savings validation targets
- Develop, support, and present ad-hoc client and operational reports
- Represent business operations owners/leaders as necessary to report on and explain results
You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Required Qualifications
- Bachelor's Degree (or higher) OR equivalent experience
- Experience managing complex business/operations and financial analyses, both at the business and individual client level
- Experience in report design
- Experience presenting business/operations and financial analyses to internal and external clients and senior executives
- Advanced level of proficiency with Microsoft Office skills (especially Excel, Power Point and Access)
Preferred Qualifications
- Experience working with healthcare operations
- Ability to design and build effective written presentations and present complex analyses
- Ability to review the analysis and interpretation of others' work
- Experience in analysis of business processes and workflows, and providing evaluations, benchmarks, and/or process improvement recommendations
Soft Skills
- High standards of accuracy and precision; highly organized
- Highly motivated and driven individual with the ability to think creatively
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace Optum Services (Ireland) Limited. All rights reserved.
Associate Director - Risk Adjustment Coding Quality Business Analysis
Posted 20 days ago
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Job Description
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.
As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.
At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.
We're seeking a highly motivated and analytical ** ** **Associate Director - Risk Adjustment Coding Quality Business Analysis** to join our team in Dublin, Ireland. In this critical role, you'll play a pivotal role in driving operational excellence across our global Risk Adjustment Coding program.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny and telecommuting from a home-based office in a hybrid work model. _
**Primary Responsibilities:**
+ **Dive Deep into Data:** Establish robust data gathering processes and leverage your analytical expertise to identify trends, predict potential issues, and develop data-driven solutions for continuous program optimization
+ **Unlock Data Insights:** Partner closely with operations, business, and compliance partners to analyze data, identify trends, and translate complex information into actionable insights
+ **Be a Global Connector:** Collaborate with analysts across the globe, fostering knowledge sharing and ensuring alignment on improvement initiatives
+ **Champion Continuous Improvement:** Proactively identify opportunities for improvement, develop and implement effective solutions, and measure the impact of new processes
+ **Lead Project Execution:** Manage and drive cross-functional projects related to process improvement and tool implementation
+ **Communicate with Impact:** Deliver data-driven presentations and reports to clearly communicate insights and recommendations to senior leaders
+ Demonstrate strong leadership by mentoring members, fostering collaboration, and driving accountability across cross-functional teams
+ Foster a culture of continuous improvement by empowering teams to challenge assumptions, innovate solutions, and exceed performance targets
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
+ Bachelor's Degree or higher in business, operations or engineering related field or equivalent experience
+ Advanced level of proficiency with Microsoft Office including Excel and Power Point
+ Ability to navigating complex structures, influencing stakeholders, and driving results
+ Data-Driven Problem Solving experience including Leverage data analysis techniques (e.g., statistical analysis, data mining) to identify trends, root causes, and opportunities for improvement in coding processes
+ Ability to utilize problem-solving frameworks (e.g., DMAIC, Root Cause Analysis) to guide effective improvement initiatives
+ Project Management experience including a proven track record of successfully managing and executing projects on time and within budget
+ Ability to leverage data analysis and project management tools to optimize program execution
+ Proven leadership experience with the ability to influence stakeholders, manage high-performing teams, and drive strategic initiatives forward
+ Track record of successfully leading multidisciplinary teams in high-pressure environments, with a focus on collaboration, decision making and accountability
**Preferred Qualifications:**
+ Process Improvement Certification - Lean Six Sigma, etc
+ Bachelor's Degree in Business Administration, Finance, Accounting, Engineering or a related field
+ Ability to design and perform insightful analyses as required to identify key business drivers of growth and efficiency / productivity, answer strategic questions and support delivery of internal business goals and client commitments
+ Experience in analysis of business processes and workflows, and providing evaluations, benchmarks, and/or process improvement recommendations
**Soft Skills:**
+ High standards of accuracy and precision; highly organized
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved._
#RPO #BBMRAQ
Manager, IT Business Systems Analysis
Posted today
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Job Description
At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Job Description –Manager IT Business Systems Tax
Specific Responsibilities and skills for Position:
Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet need. With each new discovery and experimental drug candidate, we seek to improve the care of patients suffering from life-threatening diseases. Gilead's primary areas of focus include HIV/AIDS, liver disease and serious cardiovascular and respiratory conditions. The company is currently seeking a
Manager IT Business Systems Tax
The
Manager IT Business Systems Tax
will play a critical role in carrying out important initiatives of the Gilead IT team, to partner with the business, other groups of IT and AMS to ensure operational issues are resolved timely, and ecosystem is stable and the data integration is accurate, also to provide insight into enhancements (functional and technical subject matter expertise) and support ongoing sustainment roadmap, work with solution providers to ensure scalability, and fulfilling growing needs of the business.
'Manager IT Business Systems PTP'
role description
: An Ideal person will be someone with extensive experience in Thomson Reuters one source and its various products not limited to One Source Tax Determination, Indirect Tax Compliance, Orbit Tax but also this ONESOURCE Tax IT Consultant is responsible for the end-to-end implementation, configuration, and support of Thomson Reuters' ONESOURCE tax solutions, with a strong focus on integration with SAP S/4HANA. This role requires deep expertise in direct tax configuration within SAP S/4HANA and a solid understanding of global statutory tax reporting requirements, including e-invoicing, e-ledger, and SAF-T reporting. The consultant will work closely with tax, finance, and IT teams to ensure compliance, streamline tax operations, and support digital tax transformation initiatives.
Functional Skills:
Must have proven experience of implementation, configuration, customization and integration of Thomson Reuters One Source, SAP S4 HANA and Collaboration Modules in a global company.
- Implement and configure ONESOURCE tax modules to meet business and compliance needs.
- Integrate ONESOURCE with SAP S/4HANA, focusing on Direct Tax configuration and data flow.
- Design and support statutory tax reporting solutions, including e-invoicing, e-ledger, and SAF-T across various jurisdictions.
- Manage data integration and ensure accuracy between ERP systems and tax platforms.
- Provide ongoing support, troubleshooting, and user training for tax systems.
- Collaborate with tax, finance, and IT teams to gather requirements and deliver solutions.
- Contribute to project planning, execution, and communication with stakeholders.
- Act as key subject matter expert for core Tax modules of Thomson Reuters and SAP S4 HANA and any other tools which has strong knowledge of ancillary systems and integration points; understand systems/tools process and usage
- Conduct business needs analysis and identify key business challenges with the business teams and key stakeholders
- Identify improvement opportunities to achieve business desired business outcomes
- Define 'To-Be' stage of processes, solution application requirement and performance measurements
- Co-develop deployment/enablement strategy, roadmap and plan to achieve 'To-Be' stage effectively
- Conduct deployment activities and measure achievement of desired outcomes
- Lead change for large scale multi-site ERP Implementation (SAP S/4HANA, FI, MM) and other related transformational change efforts where we have Tax implications, including but not limited to efficiency and business process and systems capability development
- Analyze complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations
- Ability to develop, implement and support complex business processes in an SAP environment; to design, build, test and deploy S/4HANA Finance business and other technical solutions
- Partner with Global procure to pay leaders to understand the Tax requirements and priorities for the SAP PTP systems and tools
- Working knowledge of OpenText VIM integration with Tax and S4 HANA
- Knowledge of building integration with some of the country specific requirements in EMEA, Asia and Lat America via 3rd party integrators
- Provide global training, including ongoing support and guidance, for areas of responsibility
Qualifications
- Master's or bachelor's degree in finance and Accounting with extensive IT experience in Thomson Reuters One Source and/or ERP Information Systems like SAP S4 HANA
- Proven experience with One Source Tax Suite implementation and Support
- Strong Knowledge of Statutory Tax reporting (e-Invoicing, e-ledger, SAF-T) across multiple jurisdictions.
- Familiarity with ERP systems (SAP, Oracle) and data integration tools.
- Experience of working for a multinational corporation
- Experience in technology implementation and supporting stakeholders through change management
- Pro-actively contribute to the continuous improvement of technology/business processes through identifying opportunities for improvement and implementing changes.
- Take responsibility for Gilead's core business systems, including administration, maintenance, and development.
- Excellent communication and management skills, with an ability to influence at all levels.
The duties and responsibilities in this job description are not exhaustive and are subject to change in accordance with the needs of the firm.
Equal Employment Opportunity (EEO)
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
For Current Gilead Employees And Contractors
Please apply via the Internal Career Opportunities portal in Workday.
Commercial Analysis Developing Business
Posted today
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Job Description
Vacancy Number: 27281
Category: Business
Job Type: Full-time
Position Description
This is an exciting and challenging opportunity to work in a dynamic, commercial and customer focused team. The Developing Businesses Commercial Team supports the delivery of the ESB Net Zero by 2040 Strategy by working closely with a portfolio of innovative developing businesses in ESB Customer Solutions (e-Cars, Smart Energy Services, Superhomes and SO Energy) across Ireland and the UK. The commercial team supports these developing businesses in areas such as investment appraisal, business case development, contracting strategies and contract negotiations.
The Commercial Analyst works within the Commercial Team and is responsible for development of financial and commercial analysis (including development of robust financial models) to support business case development for a variety of business opportunities and the evaluation of business scenarios. The successful candidate will advise on and influence decision-making, and review, challenge and make recommendations in respect of commercial and strategic opportunities.
Key Responsibilities
- Development and delivery of robust financial models, including financial sensitivity analysis to identify key financial risks and appropriate mitigants.
- Assessment, challenge and enhancement of business cases and investment decision making processes.
- Providing financial / commercial support for contract negotiations and commercial projects.
- Performance of financial due diligence on potential acquisitions or review of externally performed due diligence as appropriate.
- Management of external financial advisors including tax, accounting and risk management.
Experience and Qualifications
Essential
- A commercial mindset with effective interpersonal, analytical and communication skills.
- A third level or professional qualification, and at least 7-10 years relevant post qualification work experience, are essential.
- Strong financial modelling capabilities.
- Strong stakeholder management skills with internal and external stakeholders, including senior and business line managers.
- Ability to leverage relationships to influence solutions.
- Demonstrated experience in management of a demanding workload, including appropriate prioritisation of short-term and long-term deliverables.
Desirable
- An understanding of Irish and British energy markets would be beneficial.
Location
This role will be based in Swift Square, Northwood, Santry.
ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least two anchor days per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.
Reporting to
The Commercial Manager, Developing Businesses, ESB Customer Solutions
Why Work with Us?
- Opportunity to lead Ireland's transition to net zero carbon future
- Progressive, hybrid working model
- Career development through mentoring and training
- Corporate Social Responsibility Opportunities
- Sports and Social Clubs
- Networking opportunities
- Credit Union
- Generous Pension
- Access to staff well-being programmes
- Generous parental leave entitlements
- Strong values-based and inclusive culture
- Strong commitment to diversity, equity and inclusion
- Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Salary
€69,500 - €1,800 per annum (depending on experience)
Closing Date
25th September 2025
Your application will be held in reserve for 6 months should you be suitable for the role.
Diversity, Equity and Inclusion Statement
ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.
Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence,
About ESB
Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
Commercial Analysis Developing Business
Posted today
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Job Description
Position Description
This is an exciting and challenging opportunity to work in a dynamic, commercial and customer focused team. The Developing Businesses Commercial Team supports the delivery of the ESB Net Zero by 2040 Strategy by working closely with a portfolio of innovative developing businesses in ESB Customer Solutions (e-Cars, Smart Energy Services, Superhomes and SO Energy) across Ireland and the UK. The commercial team supports these developing businesses in areas such as investment appraisal, business case development, contracting strategies and contract negotiations.
The Commercial Analyst works within the Commercial Team and is responsible for development of financial and commercial analysis (including development of robust financial models) to support business case development for a variety of business opportunities and the evaluation of business scenarios. The successful candidate will advise on and influence decision-making, and review, challenge and make recommendations in respect of commercial and strategic opportunities.
Key Responsibilities
- Development and delivery of robust financial models, including financial sensitivity analysis to identify key financial risks and appropriate mitigants.
- Assessment, challenge and enhancement of business cases and investment decision making processes.
- Providing financial / commercial support for contract negotiations and commercial projects.
- Performance of financial due diligence on potential acquisitions or review of externally performed due diligence as appropriate.
- Management of external financial advisors including tax, accounting and risk management.
Essential
Experience and Qualifications
- A commercial mindset with effective interpersonal, analytical and communication skills.
- A third level or professional qualification, and at least 7-10 years relevant post qualification work experience, are essential.
- Strong financial modelling capabilities.
- Strong stakeholder management skills with internal and external stakeholders, including senior and business line managers.
- Ability to leverage relationships to influence solutions.
- Demonstrated experience in management of a demanding workload, including appropriate prioritisation of short-term and long-term deliverables.
Desirable
- An understanding of Irish and British energy markets would be beneficial.
Location
This role will be based in Swift Square, Northwood, Santry.
ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least
two
anchor days per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.
Reporting to
The Commercial Manager, Developing Businesses, ESB Customer Solutions
Why Work with Us?
- Opportunity to lead Ireland's transition to net zero carbon future
- Progressive, hybrid working model
- Career development through mentoring and training
- Corporate Social Responsibility Opportunities
- Sports and Social Clubs
- Networking opportunities
- Credit Union
- Generous Pension
- Access to staff well-being programmes
- Generous parental leave entitlements
- Strong values-based and inclusive culture
- Strong commitment to diversity, equity and inclusion
- Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Salary
€69,500 - €91,800 per annum (depending on experience)
Closing Date
25th September 2025
Your application will be held in reserve for 6 months should you be suitable for the role.
Process Improvement Specialist
Posted today
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Job Description
Sustainability that means business
Who We Are
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.
What We Do
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.
Our people
AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.
The Customer Process Improvement Specialist is responsible for analysing, developing, and implementing strategies to enhance operational efficiency, reduce costs, and improve overall business processes. Initiate & oversee Customer Support Continuous Improvement projects, including defining scope, timelines, and delivery. They will work closely with stakeholders to identify inefficiencies, implement best practices, and drive continuous improvement initiatives across the organization.
Job Specification-Roles & Responsibilities
- Drive continual improvement that guides AMCS to improving the customer experience.
- Investigating, analysing, and documenting the current state of business processes.
- Leveraging Lean Six Sigma tools and methodology as applicable.
- Drive improvements to existing processes and identifying areas of non-value waste.
- Owner of Global process standardisation and optimisation.
- Identify problem customer trends and initiate remediation plans.
- Initiate & oversee Continuous Improvement projects, including defining scope, timelines, and delivery.
- Once process improvements have been identified ensure they are rolled out globally and followed consistently.
- Improvement focus will include streamlining our ServiceDesk system of record, to provide insights into improving processes, usage & training.
Candidate Profile
- Degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
- Certifications in Lean, Six Sigma (Green Belt or higher), or other process improvement methodologies are a plus.
- Proactive, positive, self-starter with a passion for continually improving the processes around you.
- Ability to work independently as well as within a team environment.
- Excellent oral and written communication skills with both technical and non-technical audiences.
- Possess interpersonal skills, successful at developing and managing relationships at all organisational levels, both internally and externally.
- Proven track record of successfully leading process improvement initiatives.
- Experience in the SaaS Operations an advantage.
Process Improvement Specialist
Posted today
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Job Description
Overview:
Job Description – Process Improvement Specialist
Short Overview of Job Responsibilities
This role is a key position within a newly created team responsible for the delivery of process
innovation and continuous improvement initiatives across multi-jurisdictions. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of
Teleperformance methodology and the supporting framework to deliver business transformation.
Responsibilities:
- To identify and deliver service improvement activity across the business through employing
process improvement methodologies and the application of innovative thinking
- To work with key business stakeholders to build a continuous improvement environment to
support an ongoing programme of change
- To support the delivery of better value and greater efficiency through the identification and
elimination of unnecessary complexity within business processes and identification of better
ways of working
- To identify trends and process variations as part of establishing a continuous improvement
monitoring system
- To assist in the development and implementation of a 'best-in-class' continuous improvement
strategy
- To take ownership of change initiatives from evolution/efficiency identification through to
project delivery via internal governance and controls
- To elicit requirements and drive process change using staff interviews, document analysis,
requirements workshops, surveys, site visits, business process descriptions, business analysis
and workflow analysis
- To work with other team members and business services departments to devise new support
material based on the revised processes, to include training, reporting and systems
enhancements
- To actively monitor project risks to foresee/identify potential problems and proactively
identify solutions to address in advance
- To ensure the business impact and project objectives/dependencies are identified, always
reported on and managed
- To set up a program, deliver coaching and run projects
- To complete post implementation reviews to ensure successful delivery has been achieved
and to ensure that improvements can be made for future projects
Requirements:
- Minimum of 3 years of experience in the same field or capacity
- Client-Focused Solutions Experience, Project Management Skills, Ability to Communicate
Client Needs with staff
- Excellent understanding of continuous improvement concepts including Six Sigma, Lean
Ideal Skills
- Process Excellence
- Collaboration
- Communication
- Emotional Intelligence
- Open-Mindedness
- Critical Thinking
- Solution Orientation
- Entrepreneurship
- AI Proficiency
- Data Literacy
value stream mapping
- Talent to influence management and ability to manage multiple projects
- excellent written and oral communication skills
- Preferably with either one of the following certifications – COPC, PMP or Lean 6Sigma
- Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and
PowerPoint
- Experience of the whole project life cycle, able to operate in the initial conceptual design
stage, in the depths of system testing, and at each stage in between
- Stakeholder management skills
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Quality, Process Improvement
Posted today
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WE'RE DRIVEN TO FINANCE DREAMS. SHARE YOUR PASSION.
At BMW, our dynamic finance teams continuously drive our business forward. And we count on everyone to play their part in helping us to reach ambitious new milestones. So whether you're passionate about supporting our diverse teams with expert financial planning and management, or creating innovative new financial products that enable more people to enjoy the thrill of driving our vehicles, you're sure to find an exciting challenge with us. Fostering a culture where everyone feels empowered, rewarded and supported is the driving force behind our success. So join us in changing the way the world moves for good.
At BMW Financial Services Ireland, We're Proud Of Our Office Environment And Achievements. We Offer a Modern Way Of Working With An Empowering Office Culture, Some Aspects Of Which Include
- Our work persona shift – being yourself is effortless and so increases efficiency. For this reason, we allow our employees to express themselves through the way they dress.
- Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
- The opportunity to get involved with our continued support of our house charity with a variety of fundraising events throughout the year.
Projects Intern - 13 Month Placement (July 2026)
Entity, Location: BMW Financial Services, Dublin.
BMW Financial Services and Alphera Financial Services offer our customers a choice of car finance options to help them get behind the wheel of a new or used car of their choice. We offer products to give our customer the option to own their car at the end of the agreement or just lease it. We put the customer at the heart of everything we do and offer a simple and transparent solution for all vehicle financing needs.
Based in Santry, we have 25 BMW Financial Services DAC employees and we are looking for a Project Intern to join our team.
You'll be responsible for supporting the Quality and Process Improvement Manager and Project Manager with a wide range of projects within the BMW Financial Services office in Dublin. Supporting these projects will give you great insight into process improvement and project management and you'll also gain exposure to all areas of the business working with stakeholders at all levels.
What awaits you?
Supporting The 2026 Project Landscape Will Involve
- Helping to document requirements from the business, customers and suppliers.
- Organising meetings with the project teams and suppliers, capturing actions and updating action plans.
- Coordinating and helping with testing.
- Helping to train internal and external users on new systems.
- Developing communications to go to internal and external users.
- Helping to prepare updates for steering committees.
- Remapping processes impacted by business projects.
- Establishing timelines and supporting communication plans to keep key stakeholders and the business in the loop with all the projects.
- In addition, you'll learn how to produce regular management reporting.
What should you bring along?
- Working towards a Bachelor's Business or relevant degree and on track to graduate with a 2:2 or higher
- Strong communication, influencing and facilitation skills.
- Excellent administration/project management/organisational/IT skills.
- Ability to adapt working approach depending on specific requirements, prioritise activities work under pressure, multi-task and solve problems.
- Confidence to challenge the status quo and put forward suggestions for improvement.
- Ability to work at both a detailed and high level and able to work on own initiative (with support/mentoring as required).
Why choose us?
- Great Pay – A competitive annual salary of €28,000, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
- Rewarding Work-Life Balance – Contracted working hours are 37 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance.
- Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.
What do you need to do now?
If you apply, the next stages of the recruiting process could include online testing, video interview and then a face to face, telephone, or virtual interview with the hiring manager. This may be in the form of an assessment centre.
Please Note
To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement.
We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.
Closing Date: 30th November 2025
Any further questions? Email us on
Quality, Process Improvement - Placement Year
Automotive
Dublin
Ireland
Legal Entity
BMW Financial Services (Ireland) Ltd.
Location:
Dublin
Job Field
Continuous Improvement
Job ID
Publication Date
Internship
Full-time
Print Page
People & Process Improvement Specialist
Posted today
Job Viewed
Job Description
We are seeking a proactive
People & Process Improvement Specialist
to support both our staff and our operations. This is a dynamic role that blends HR support, performance management, and continuous improvement initiatives.
What you'll do:
- Support recruitment and onboarding
- Assist in quarterly performance reviews and staff development planning
- Coordinate training and development programs
- Lead and support process improvement projects using Lean Six Sigma tools
- Provide HR, payroll, QA, and ICT administrative support
What we're looking for:
- Strong organizational and interpersonal skills
- Experience in HR support, performance management, or continuous improvement
- Knowledge of Lean Six Sigma (Green Belt a plus)
- Ability to collaborate across teams and drive improvements
Why join us?
- You'll have the chance to make a direct impact on both our people and our processes — supporting staff success while driving efficiency and innovation.
Group Process Improvement Engineer
Posted today
Job Viewed
Job Description
Group Process Improvement Engineer
Full Time Permanent
Citywest
The Role
This role will focus on optimising operational efficiency and enhancing the performance across our global facilities. The role will involve implementing continuous improvement processes, driving innovation, and pushing the boundaries on industry standards to ensure we are best in class. The ideal candidate should have a experience in process engineering, project management, and a proven ability to collaborate effectively with both internal and external teams. This role will sit within the Global Operations team and be aligned with, collaborate and contribute to key global strategic projects.
Key Outcomes
- Design and implement strategies for continuous improvement that aim to enhance and streamline operational efficiency and productivity across the Groups' facilities.
- Lead projects aimed at improving and harmonising Group operational processes while increasing the quality and reliability of the operating standards.
- Collaborate with cross-functional teams to identify improvement opportunities and establish best practices.
- Continually seek to drive innovation in process flows, material flow layout and operational performance.
- Foster a culture of continuous improvement and lean practices within the Groups' operational structures.
- Be solutions orientated and be seen by colleagues as a go to person for solving problems and providing robust solutions to business requirements
- Project manage strategic improvement projects from inception to completion, ensure operational improvement projects are delivered on time, within scope and to budget.
- Champion operational excellence within the facility to deliver the highest level of customer satisfaction.
- Champion, develop and implement new operational initiatives that will reduce costs and increase competitiveness of the Business Units.
- Identify process and system gaps, lead and drive initiatives and efficiencies to include:
- Oversee the optimisation usage of current systems. Improve system usage effectiveness and reporting capability.
- System, process and transportation improvements.
- ASN, route and network planning.
Key Skills & Experiences
- Strong experience of working in a lean project environment, successfully implementing continuous improvement solutions, either individually or as part of a team
- Demonstrated success in delivery of improvements and a desire to work as part of a dedicated continuous improvement structure
- Strong team player able to demonstrate ability to lead and facilitate informal and formal teams in the development and delivery of improvement solutions.
- Ability to work across the entire organisation and work closely with stakeholders at all levels of the organisation.
- Must be able to co-ordinate multiple activities concurrently, whilst consistently be meeting tight deadlines
- Hands on approach to problem solving and mind set, organised and methodical.
- Demonstrated ability to extract critical information to enable effective and appropriate decision making.
- Ideally hold a degree in Supply Chain or Engineering or a related field
- Experience working in a highly regulated environment and an understating of GDP, GMP and European quality standards would be important
- Proven ability around working cross functionally, focusing on meeting, and tracking to schedules and embracing an interdependent/flexible work culture
Uniphar Background
Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar's international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.
Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma
Culture at Uniphar
From our leadership team and across all of our divisions, Uniphar lives and breathes four key culture pillars:
1.We have a People First approach, we do the right thing and take a stand for our people.
2.We foster a strong Entrepreneurial Spirit where Adaptability, Commitment & Resilience is embodied in our way of working.
3.We have a Common Purpose that connects our diversified businesses and people.
- Finally, Trust is at the heart of how we operate.
How we'd like to work together
As we are a global team, there is flexibility to be based in one of Uniphar's offices or work from home. There may be a need for face to face meetings in other locations, as needed. There may also some flexibility required in order to interact with colleagues or clients in their time zones (i.e. it's not a '9 to 5' type of job). In return, you will be joining an environment that understands how inter-twined work and life have become - and both the benefits and challenges that brings - and therefore offers a flexible, progressive way of supporting it through our Hybrid Working philosophy.
Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.
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