67 Creative Account jobs in Ireland

Account Executive

Dublin, Leinster Veralto

Posted 27 days ago

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Imagine yourself.
+ Collaborating with a vibrant, diverse, global team
+ Owning your ambition and fuelling your career growth
+ Joining a company with a proven track record of success and an exciting future
Headquartered in Broomfield, Colorado, TraceGains, a Veralto company, connects people and information so teams can work smarter. As a global technology company, we provide networked innovation, quality, and compliance solutions to consumer brands that want to reduce supply chain risk, speed up business processes, and take control of data.
At TraceGains, we believe "we're in this together," and our goal is to provide the most innovative solutions in the industry. We are in the game to change the industry, and with the help of our ever-growing TraceGains Network, we have created the CPG industry's first networked ingredients marketplace. We also know that innovation and ingenuity start with prioritizing a diverse workforce and a deeply inclusive workplace. We encourage people from all backgrounds to apply to our positions.
Reporting to the Director of Director of European Sales, the Account Executive will oversee sales for products of medium and large enterprise accounts with a responsibility for annual revenues of 25 million or greater for the UK and Ireland region . This role will work with sales leaders to sell the TraceGains platform in the region and will be a key position to drive regional growth. **You can be based anywhere in Europe; UK, Ireland, France, Germany, Belgium, Netherlands, Spain or Italy within close proximity to an airport for up to 20% business travel purposes to the UK or Ireland.**
**In this role, a typical day will include:**
+ Generating new business through identifying, prospecting, managing, and closing new opportunities, targeting leads within our industry segments
+ Building Trust by delivering high-calibre, persuasive presentations incorporating value-based strategies and impact
+ Demonstrating extensive knowledge and insight into prospective clients' business processes while linking our product offerings to the needs of executives across the supply chain
+ Fearless execution of sales process from Qualification to Discovery to Negotiating pricing and contracts and driving to closure
+ Driving a strong presence and awareness for our product offerings through participation in tradeshows, industry events and applicable technology organizations
**The essential requirements of the job include:**
+ A strong team contributor - able to hold their own book of business whilst sharing knowledge and experiences across a diverse team of talent.
+ A diploma or degree in business or a related discipline is strongly preferred
+ The drive and desire to map out the UK/Ireland market, build pipeline and deliver on growth goals within the EMEA team
+ Willingness to travel up to 20% to customers and Industry events required
+ Sales and/or industry experience in related fields such as food manufacturing and/or B2B sales of technology solutions.
+ Experience using a CRM; Salesforce.com preferred
TraceGains is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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Account Executive

Wexford, Leinster National Vehicle Distribution

Posted 1 day ago

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About NVD A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. We've established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers' vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today. Summary of Position: Reporting to the Customer Operations Manager the role is responsible for the commercial management of key accounts. Responsible for planning account activity and executing to the highest standards, The role will also require the successful candidate to deal with internal and external stakeholders to ensure that we meet and surpass our agreed SLA's. The role pivots on usage of a comprehensive ERP software system, in addition to a CRM system (Salesforce) and a supporting project management tool. An ability to lead work through these systems and supporting processes is a fundamental requirement for the role. Pay and Benefits Annual Salary range €38-45k DOE Pension Scheme Staff Purchase Schemes Tyres Tools Employee Assistance Programme Discounted Gym Membership Bike to Work Requirements Bachelor's degree in business administration, Sales, or related field Proven experience in key account management or sales Excellent communication and negotiation skills Strong problem-solving abilities and strategic thinking Ability to work effectively in a fast-paced environment Ability to meet multiple deadlines and work effectively under pressure. Full clean driving license - Class B Responsibilities Coordination, planning and management of customer activity in line with KAM best demonstrated practice Conduct regular meetings with customers Optimizing and developing workflows. Internal cross functional communication of relevant information keeping applicable stakeholders abreast of ongoing internal and external projects. Actively promote the voice of the customer internally Operate nimbly and flexibly to respond to customer requirements, including onsite visits. Maintains excellent working knowledge of the industry - understands trends and anticipates future changes. You will maintain and streamline the customer and vehicle journey through NVD's supply chain with support from all business units within NVD. Dealing with customer queries in an efficient and professional manner. Generating reports as required. Reporting customer issues immediately to appropriate personnel and effective complaint handling Developing a thorough understanding of Customer Operations and the customers policies and procedures Helping to facilitate a Continuous Improvement and Customer Focused Environment Other ad hoc duties as needed. Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race or religion, in accordance with UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.
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Account Executive

Dublin, Leinster National Vehicle Distribution

Posted 1 day ago

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About NVD A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. We've established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers' vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today. Summary of Position: Reporting to the Customer Operations Manager the role is responsible for the commercial management of key accounts. Responsible for planning account activity and executing to the highest standards, The role will also require the successful candidate to deal with internal and external stakeholders to ensure that we meet and surpass our agreed SLA's. The role pivots on usage of a comprehensive ERP software system, in addition to a CRM system (Salesforce) and a supporting project management tool. An ability to lead work through these systems and supporting processes is a fundamental requirement for the role. Pay and Benefits Annual Salary range €38-45k DOE Pension Scheme Staff Purchase Schemes Tyres Tools Employee Assistance Programme Discounted Gym Membership Bike to Work Requirements Bachelor's degree in business administration, Sales, or related field Proven experience in key account management or sales Excellent communication and negotiation skills Strong problem-solving abilities and strategic thinking Ability to work effectively in a fast-paced environment Ability to meet multiple deadlines and work effectively under pressure. Full clean driving license - Class B Responsibilities Coordination, planning and management of customer activity in line with KAM best demonstrated practice Conduct regular meetings with customers Optimizing and developing workflows. Internal cross functional communication of relevant information keeping applicable stakeholders abreast of ongoing internal and external projects. Actively promote the voice of the customer internally Operate nimbly and flexibly to respond to customer requirements, including onsite visits. Maintains excellent working knowledge of the industry - understands trends and anticipates future changes. You will maintain and streamline the customer and vehicle journey through NVD's supply chain with support from all business units within NVD. Dealing with customer queries in an efficient and professional manner. Generating reports as required. Reporting customer issues immediately to appropriate personnel and effective complaint handling Developing a thorough understanding of Customer Operations and the customers policies and procedures Helping to facilitate a Continuous Improvement and Customer Focused Environment Other ad hoc duties as needed. Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race or religion, in accordance with UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.
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Account Executive

Dublin, Leinster BrandTactics

Posted 5 days ago

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Account Executive Location: Head office based in Meath, with regular travel required throughout Dublin. About Us Brandtactics is a leading events and activations company, delivering high-quality brand experiences for some of the biggest names across Ireland. From large-scale public events to targeted retail activations, we specialise in connecting brands with their audiences in memorable and impactful ways. We pride ourselves on our professionalism, strong client relationships, and the exceptional staff who bring our campaigns to life. Our team is passionate, hands-on, and committed to delivering excellence. Whether its managing a nationwide product launch, working in retail, or on the street activation, no two days are ever the same and thats exactly how we like it. The Role Career-driven representatives who want to work in the events, retail, and promotions industry. We are seeking a motivated, organised, and hands-on team player to recruit, train, and manage teams for activations, retail merchandising, and events nationwide. This role is varied, fast-paced, and requires both office based planning and on-site management and delivery. Key Responsibilities Recruit, train, and manage staff for activations, retail merchandising, and events. Liaise with clients and on-site management teams on all operational matters to ensure smooth delivery. Build and maintain strong relationships with staff, clients, and the office team. Oversee and carry out retail, event, and activation work to the highest standard. Support brand growth by creating engaging social media content, sharing event highlights, and interacting with followers to promote activities and drive awareness. Create and manage staff rosters, ensuring adequate cover for illness, holidays, and absences. Ensure compliance with all health and safety requirements, taking corrective action where necessary. Work flexible hours, including early mornings, late evenings, and occasional weekends in line with event schedules. Requirements Car owner with a full, clean driving licence. Aged 22+ Fluent English. Good PC skills. Able to work on own initiative. Previous experience in events, activations, retail merchandising, or team management is an advantage. Why Join Us? Work with exciting brands and high-profile events. Learn and develop new skills A role with variety no two days are the same. Opportunity to grow with a company that values initiative and teamwork. Salary Competitive and dependent on experience
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Account Executive

Waterford, Munster Osborne Recruitment

Posted today

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Accounts Executive Join a dynamic team at a company renowned for providing award-winning IVR testing solutions to Multinational Contact Centres. Our client works primarily with Fortune 500 companies, focusing on enhancing customer communication experiences. Position Overview: Develop a deep understanding of our SaaS platform, learning how it meets and exceeds client needs. Build and maintain strong relationships with our Enterprise Fortune 500 clients, ensuring their needs are fully understood and met using our platform. Manage all reporting activities related to the health and performance of client accounts, ensuring accurate and up-to-date information in the CRM system. Proactively identify additional support opportunities to meet client needs effectively. Seek out and establish new partner relationships as necessary. Conduct training sessions to help clients maximize the use of our platform. Provide insightful analysis and deliver monthly reports to clients. Be prepared to travel as needed. Qualifications: Previous experience or knowledge of IVRs or Telecommunications is a plus. Strong interest and ability to understand clients as individuals and comprehend the organizational dynamics in which they operate A proactive problem solver with a strong sensitivity to client needs Ability to effectively bridge client needs with various internal stakeholders. Excellent relationship-building and communication skills. Proficient in analytical thinking and cross-functional collaboration. Strong organizational skills for managing client workflows and collaborating across different business functions. Exceptional presentation skills. Able to balance professionalism with a sense of enjoyment in the work environment For more information, please apply through the link provided for the attention of Joanne Haberlin or call If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDOSB1 #INDHABER
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Account Executive

Dublin, Leinster AON

Posted today

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Account Executive Are you an energetic, self-motivated and ready to face a new challenge? Do you have experience with commercial clients and have general insurance knowledge? This might be the role for you. This role offers the flexibility to work both virtually and from our Dublin office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Commercial Risk Solutions is currently looking to recruit an experienced and enthusiastic Account Executive to join our busy Global Division. Reporting to the Director, the Account Executive will be responsible for client servicing of a range of Global accounts, with an ability to work as part of a team. Main responsibilities will include: Managing a portfolio of Global Clients within a busy and pro-active broking environment Managing clients' renewals from start to finish, assisting with mid-term alterations, dealing with general day to day client and carrier queries and administrative duties pertaining to same Vetting insurance and supporting documentation against defined requirements/standards on behalf of Stakeholders Providing support to our designated claims team in the handling of insurance claims Providing assistance as required to colleagues across a range of general lines products Reviewing policy wording Building strong relationships with clients, underwriters and colleagues through the delivery of a market leading service Securing and retaining clients by providing an excellent service Assisting the Global team and other Aon colleagues to continually deliver an excellent service Participation in campaigns and sales initiatives to target new clients Expanding and sharing knowledge and capabilities Maintaining the utmost standards of compliance and adherence to broking best-practice Aligning with all management audit requirements Other duties that may arise as the business requires How this opportunity is different The Account Executive will have the chance to work for one of the biggest insurance broker services globally, facing and dealing with high level skills of clients across multiple industry sectors. Working in a commercial environment, you will be supported by a similar minded professional individuals and motivated dynamic team. Skills and experience that will lead to success Ideally strong relevant experience in the insurance broking sector Comply, on an ongoing basis, with the minimum competency requirements laid down by the Central Bank, including but not limited to: To be CIP qualified (minimum) Progress to ACII (desirable) Meet the Central Bank Fitness & Probity standards Provide evidence of compliance with maintaining CPD hours (min 2 year) Have a desire to improve knowledge across a range of general insurance products Ability to communicate effectively with clients, insurers and colleagues Excellent organizational and administrative skills with ability to work to strict deadlines Team player with the ability to work on own initiative Ability to prioritize workload and deliver on objectives Have a strong customer focus and a keen eye for detail Proficient in Microsoft platforms i.e. Word, Excel and PowerPoint How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #LI-JM3 2565269 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
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Insurance Account Executive

Dublin, Leinster Total Talent Solutions

Posted today

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Exciting opportunity for a Personal Lines Insurance Executive to join a well-established leading insurance brand based in Santry. This is a permanent role offering a salary of €32,000, with an attractive commission structure providing excellent potential for additional earnings. The position also comes with great benefits and promising opportunities for personal growth and career development. The Role: Sales and Activity Management: Collaborate with the team manager on call flows and call volume management. Handle web enquiries and client questions, successfully closing sales across a broad range of products. Guide customers through the sales journey, clearly communicating product benefits and cover options. Make outbound calls to prospective customers to promote products, provide advice, and close sales. Support the team manager in executing targeted campaigns to boost sales. Customer Relationship Management: Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments. Resolve any queries or issues customers may have regarding quotes or policy details. Customer Service: Maintain a professional image and deliver service that meets or exceeds company standards. Take ownership of your work to ensure the highest accuracy and quality. Respond promptly and professionally to requests and enquiries from customers, colleagues, and management. Team Collaboration: Work cooperatively within the team to ensure all customer needs are met. Contribute to meeting monthly and annual team targets. Compliance: Partner with the team manager and compliance department to ensure all file records meet the required standards. Requirements: Preferably have a strong background in sales or customer service. Minimum of 1 year's relevant insurance experience. Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications. Enthusiastic and adaptable to change. Ability to thrive in a fast-paced and ever-changing environment. Strong IT skills; knowledge of Relay/Applied is an advantage. Person Specification: Positive, can-do attitude with openness to rapid changes as the company evolves digitally. Ability to prioritise workloads effectively and adapt to unexpected challenges. Highly organised with strong time and resource management skills. Committed to continuous professional development. Sales-driven and energized by a fast-paced sales environment. Customer-focused, always putting the customer first in line with company culture. Demonstrates strong product and technical knowledge, with eagerness to become a product expert. Skills: Time Management Communication Team Work Drivin Benefits: Benefits included
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Commercial Account Executive

Dundalk, Leinster Hunter Savage

Posted 6 days ago

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Job Title: Commercial Account Executive Location: Co. Louth Description: We are hiring for our client, a progressive and growing general insurance brokerage, who are seeking to appoint a Commercial Account Executive to join their Commercial Team. This is an exciting opportunity for an experienced insurance professional who wants to take ownership of a commercial book of business and contribute to the growth of a high-performing team. With strong client engagement, career support, and an excellent remuneration package, this role is ideal for someone who combines technical insurance knowledge with strong customer service and problem-solving skills. Top 3 Things to Know About this Job: Join a growing commercial team with real development potential Handle a varied commercial portfolio including motor trade, liability, fleet, and packages Excellent salary and long-term career progression The Rewards: Competitive salary depending on experience Excellent bonus and benefits package Support with professional development and qualifications Positive, energetic team culture Career path into senior account management or development roles The Role: Manage a portfolio of business clients across commercial combined, motor trade, fleet, liability, and package policies Handle renewals, mid-term adjustments, and client servicing duties with a customer-first approach Develop and retain strong client relationships, delivering high levels of service and responsiveness Support team objectives and contribute to the overall growth and development of the Commercial division Work collaboratively with colleagues across the business to support cross-functional initiatives Maintain strong technical knowledge of the commercial insurance market Identify and act on opportunities to improve client coverage and risk management The Person: Minimum 2 years' experience in a commercial insurance role Proven track record in customer service and client relationship management Excellent communication and interpersonal skills Strong organisational skills and ability to prioritise effectively Comfortable working in a fast-paced, team-oriented environment APA or CIP qualification (or working towards) desirable Experience working with Open GI is advantageous but not essential
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German Speaking Sales / Account Management

Dublin, Leinster Recruitment Plus

Posted today

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Job Title: German Inside Sales Rep / Account Executive Salary: €55k-€65k plus bonus, hybrid, excellent pension, additional AL & others Job Type: Permanent Location:Dublin Ref: S011811 RecruitmentPlus on behalf of our market leading client are seeking a passionate and forward-thinking Sales professional who thrives on building and maintaining customer relationships through a consultative approach backed by industry knowledge. This is a fantastic opportunity to join a growing high-performing team to drive business growth in the EMEA region. You will benefit from working with a warm target market, strengthening existing relationships to take ownership of an assigned territory. This is truly a collaborative environment with ongoing training, access to the best resources and a high-energy, positive culture. Requirements: Fluent German language and comfortable with business level English language. 2+ years in a B2B sales or similar technical background. Hold a Degree or equivalent relevant experience, knowledge of/within Chemicals/ Chemical Engineering/Sciences is beneficial. Takes a consultative selling approach, builds strong relationships and takes accountability for management of accounts. Negotiate confidently, can problem solve and is an all-round excellent communicator across different channels. Sound knowledge and ability to use IT and Microsoft suite. Is driven to succeed working collaboratively and enjoys fast-paced, innovative environments. Key Duties & Responsibilities: Develops existing relationships with customers, gain a thorough understanding of their operation and seek to grow sales account through trust. Develop sound industry and market knowledge, consult with your customers providing genuine information, solutions and insights. Respond to incoming queries and identify new growth opportunities. Look ahead forsee and mitigate potential risks to customer needs and have solutions. Be aware of whats happening in the wider market, potential issues or new developments. Share knowledge internally. Negotiate according to company guidelines. Escalate challenges within timeframes and work to resolve. If you have the relevant qualifications and experience and are interested in this position, please apply now and Ciara who is based in our Northeast office will be in contact if you are suitable. If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy. Thank you for your patience. For detailson our privacy policy please click here: Skills: German Language Sales Rep Account Management Inside Sales Benefits: Work From Home
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Head of Account Management - EMEA

Dublin, Leinster €125000 - €150000 Annually Intercom

Posted 11 days ago

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permanent

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity?

Join Intercom as the Head of Account Management for EMEA and play a pivotal role in shaping the future of AI-driven customer service. In this high-impact, second-line leadership position, you'll drive revenue growth across both SMB and Mid Market accounts, ensuring our customers experience the full value of our industry-leading AI solutions. Your leadership will directly influence a generational opportunity-help build the AI agent category and shape the future of customer service.

What will I be doing?
  • Build and lead the EMEA account management organization across all major segments (VSB, SB, MM).
  • Lead, coach, and develop front line managers and teams responsible for all existing business revenue in EMEA, including both Small Business and Mid Market accounts (30+ sellers, 5 managers).
  • Define and execute the Account Management strategy, developing playbooks and territory plans that drive retention and expansion revenue.
  • Manage all planning, revenue forecasting, resource allocation, and investment planning across account management functions for EMEA.
  • Partner with global leadership on company-wide initiatives, representing the North America book of business in product roadmap discussions, pricing strategy, and more.
  • Work closely with the regional customer success organization to build and execute programs to drive customer health and utilization.
  • Build strategic relationships with top customers within EMEA.
What skills do I need?
  • 12+ years of experience in technology sales, with 5+ years leading high performing account management teams
  • 5 years of closing experience in IC capacity (ideally MM+)
  • 5 years of first line management experience (ideal candidate will have both SMB and MM+ in a rapidly growing business)
  • 2 years of second line management experience (ideally leading teams of different segments or tierings)
  • Deep renewals experience, ideally running renewals businesses of 8 figures
  • Strong program management experience, proven ability to take strategic programs through ideation to launch
  • Proven track record of building and scaling teams across multiple segments/customer tiers
  • Strong operational mindset-skilled at building scalable processes and driving efficiency
  • Strategic mindset with the ability to balance immediate revenue goals with long-term market development and ecosystem building
  • Executive presence and communication skills suitable for engaging with C-level customers
  • Familiarity with Command of the Message and MEDDPICC (or similar) a plus
  • Passion for AI and its transformative potential in customer service.

We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us!

  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Pension scheme & match up to 4%
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too
  • MacBooks are our standard, but we also offer Windows for certain roles when needed.

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values .

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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