420 Creative Account jobs in Ireland
Client Relations
Posted today
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About Us:
Samson Training delivers high-quality training programmes across Ireland and the UK. We are seeking a proactive and detail-oriented individual to support our client relations and follow-up activities.
Role Overview:
We are looking for a motivated Client Relations & Follow-Up Specialist to manage ongoing communication with our clients. This role involves making follow-up calls, sending emails, and maintaining positive client relationships to ensure smooth coordination of training schedules and services.
Key Responsibilities:
- Make follow-up calls to existing and prospective clients.
- Send timely email follow-ups regarding bookings, course information, and documentation.
- Maintain records of client interactions and update databases accordingly.
- Build strong client relationships through clear, professional communication.
- Provide support to the management team with client coordination and feedback collection.
Requirements:
- Excellent communication skills in English (both spoken and written).
- Strong organisational skills and attention to detail.
- Previous experience in customer service, telesales, or client follow-up is preferred.
- Access to a reliable internet connection and suitable home-working setup.
Job Type: Full-time
Pay: From €1,278.00 per month
Benefits:
- Work from home
Principal Client Relations
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At Unispace, we are committed to transforming workplaces to meet the diverse needs of today's dynamic global brands. Our agile, end-to-end approach is delivered seamlessly across borders, fueled by strong client partnerships and supported by insightful workplace intelligence and innovative technology.
We believe that everyone deserves to work in an environment that inspires productivity, fosters peak performance, and promotes overall well-being. Across our 48 global studios, we recognize that positive work environments cultivate open, collaborative, and supportive cultures, enriched by the contributions of independent and motivated individuals from all backgrounds.
While our core business revolves around strategizing, designing, and building workplaces for some of the world's leading brands, we understand that our people are our greatest asset. We prioritize their growth and well-being through a comprehensive Employee Value Proposition program that includes rewards and recognition, career development opportunities, and a strong focus on mental and physical well-being.
To further support our team, we embrace flexible working arrangements, including hybrid working options that empower our employees to balance in-office collaboration with remote work flexibility. This approach not only enhances work-life balance but also allows us to harness the full potential of our diverse and talented workforce.
Role Profile:
As a
Principal, Client Engagement
at Unispace in Dublin, you will be a strategic leader, instrumental in driving our growth and market presence in Ireland. You will be responsible for building, cultivating, and nurturing high-value client relationships with corporate occupiers and key decision-makers. This role demands a proactive, commercially astute individual who can leverage deep industry knowledge to identify new opportunities, articulate Unispace's integrated value proposition, and guide clients through complex workplace transformations from initial contact through successful project delivery. You will work closely with our strategy, design, and delivery teams to ensure client objectives are consistently met and exceeded.
Responsibilities:
- Lead the identification, qualification, and pursuit of new business opportunities with prospective corporate clients in the Irish market.
- Cultivate and manage long-term, strategic relationships with C-suite executives and key decision-makers, acting as a trusted advisor on workplace strategy and real estate solutions.
- Develop and execute comprehensive client engagement strategies that align with Unispace's growth objectives and market positioning.
- Conduct in-depth market research and analysis to identify industry trends, competitive landscapes, and potential client needs.
- Prepare and deliver compelling proposals, presentations, and pitches that effectively communicate Unispace's integrated capabilities and value proposition.
- Collaborate seamlessly with internal teams across strategy, design, pre-construction, and delivery to ensure a unified approach to client solutions and project execution.
- Manage the end-to-end sales lifecycle, from initial outreach and qualification through negotiation, contract signing, and client handover to the delivery team.
- Maintain accurate and timely records of client interactions, pipeline status, and market intelligence within Unispace's CRM system.
- Act as a brand ambassador for Unispace, participating in industry events, networking opportunities, and thought leadership initiatives.
- Contribute to the strategic planning for the Irish market, providing insights on client demands and growth opportunities.
About You:
- Bachelor's degree in Business, Architecture, Interior Design, Real Estate, or a related field.
- Minimum of 10-15 years of proven experience in business development, client engagement, or strategic account management within the commercial real estate, design & build, architecture, or interior design sectors, with a strong focus on corporate clients.
- Demonstrated track record of successfully identifying, developing, and closing significant commercial projects, ideally within the workplace sector.
- Exceptional client-facing, presentation, and negotiation skills, with the ability to influence and build rapport with senior stakeholders.
- Strong commercial acumen and understanding of the integrated design and build delivery model.
- Excellent communication (verbal and written), interpersonal, and strategic thinking abilities.
- Highly proactive, results-oriented, and self-motivated with a strong ability to work independently and as part of a collaborative global team.
- Deep understanding of the Irish commercial real estate market and key industry players is highly advantageous.
- Proficiency in CRM software and presentation tools (e.g., MS Office Suite, Google Workspace, Adobe Creative Suite for presentations).
The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required.
We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis.
The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required.
We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis.
Inclusion and Diversity Commitment:
At Unispace, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity hiring and will evaluate qualified applicants without regard to race, religion, color, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, marital status, medical condition (as defined by state law), physical or mental disability, military service, veteran status, pregnancy, childbirth, and related medical conditions, genetic information, or any other characteristic protected by applicable law.
We are proud that our leadership reflects this commitment, with
persons of color, women, neurodiverse and LGBTQ+ individuals
playing pivotal roles in shaping the future of our organization. Their unique perspectives and experiences drive innovation and help us create a truly inclusive culture. We are dedicated to ensuring that every voice is heard and that our workplace is a space where diversity is not only celebrated but is integral to our success.
Sales And Client Relations Executive
Posted today
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About The Team
Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.
We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.
Your responsibilities
What will I be doing?
- Preparing costings for clients through Tourplan and client's platforms, with the aim of maximising margins and revenue
- Producing quotations within an agreed time frame and in an agreed presentation style
- Ensuring timely invoices are being raised in Tourplan and send to clients
- Managing post-sale customer care
- Actively communicating and raising challenges from clients and markets
- Liaising with the Contracting Team to ensure product range evolves with customer requirements
- Monitoring performance and suggesting activities to enhance performance
- Willingness to travel when required
- Handling and qualifying customer enquiries by phone and email
Your profile
What skills do I need?
- Fluency in French & English
- Experience in sales, tourism, operations, or event management
- Strong communication and negotiation skills
- Ability to work under pressure and multitask in a fast-paced environment
- IT literate
- Attentive to detail and commercially aware
Download
Marketing Campaigns Executive
Posted today
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Spanish Point is one of Ireland's leading indigenous tech companies with three core focus areas:
- The global music industry, through our market leading Matching Engine product.
- European SaaS providers through our innovative SmartAIM Library product and our associated SmartAIM Framework services.
- Digital transformation services for medium to large commercial and public sector organisations in Ireland, through our partnership with Microsoft.
We are going through a period of sustained growth and are looking to recruit an ambitious Marketing Campaigns Executive to help continue that journey.
The Marketing Campaigns Executive will plan and implement all marketing campaign activities, including digital, email, events, SEO and content marketing. The successful candidate will be responsible for performance monitoring and optimisation of multi-channel campaigns, as well as reporting, budget management, and lead generation (MQLs).
RESPONSIBILITIES:
- Plan, implement and optimise marketing campaigns across email, events, SEO, content and digital platforms.
- Develop marketing materials with copy and creative that is tailored towards target audiences outlined in our audience segmentation strategy.
- Manage and lead content creation, such as case studies, videos, website copy and blog posts. Liaise with external photography and video teams as required for asset creation.
- Plan, manage and deliver key marketing events such as webinars, product launches, sponsorship activations and conferences. Liaise with third-party suppliers to deliver according to Spanish Point Technologies event plans.
- Monitor performance, analyse results and make recommendations to optimise campaign performance.
- Manage relationships with direct marketing campaign partners, and ensure delivery of activities according to Spanish Point Technologies marketing plans.
- Track and improve campaign performance against set KPIs including lead generation, engagement rates and event registrations.
- Work closely with Head of Marketing to run campaign reporting for Marketing Qualified Leads (MQLs). Support development and implementation campaign approaches to drive lead generation.
- Monitor budget allocation across marketing campaigns to achieve maximum impact of marketing spend.
- Stay up to date with B2B marketing, events and technology industry trends. Recommend new platforms and marketing campaign ideas to maintain a competitive edge.
- Monitor data accuracy and lead qualification in the CRM, as well as integration of marketing platforms including Spanish Point Technologies website properties. Implement changes as required to support marketing campaign reporting needs.
SKILLS, KNOWLEDGE AND EXPERIENCE:
- You will have at least 1-2 years of experience in technology related product and services marketing (events, digital and content marketing campaigns).
- Proven experience with SEO, landing page and conversion rate optimisation.
- Hands-on experience with marketing platforms including email marketing, CRM systems, website CMS and SEO management platforms.
- Proficiency in Google Analytics, Microsoft Dynamics 365, Semrush and other tracking tools.
- You will have excellent English language presentation, written, and verbal communication skills, with an eye for quality and attention to detail.
- Previous experience working within a Microsoft partner ecosystem, SaaS, or B2B Marketing.
NICE TO HAVE:
- Familiarity with website CMS including Sitecore or similar platforms.
- Familiarity with email marketing including ClickDimensions or similar B2B automation and ecomms platforms.
- Demonstrable experience collaborating with internal cross-functional teams and external partners.
- Bachelor's degree in marketing and/or Technology.
BENEFITS:
- Working arrangement: Hybrid – minimum of 3 days per week in office.
- Perks include: Financial support for professional development, Annual Performance Reviews, 24/7 Employee Assistance, Health Insurance, Life Assurance, Cycle to Work Scheme, Sports & Social Activities (Join our Green Team, Yoga or Hiking Club), Free Canteen, Referral Bonus Scheme
APPLY TODAY:
We are accepting applications until November with a plan to complete the recruitment process by the end of that month. Please send applications and/or questions to with a subject containing "Marketing Campaigns Executive".
Perks & Benefits
Competitive Salaries
Financial Support for Professional Development
Annual Performance Reviews
24/7 Employee Assistance Plan
Referral Bonus Scheme
Ongoing Training and Support
Life Assurance
Health Insurance
Cycle to Work Scheme
Hybrid Work Environment
Sports & Social Activities
Free Canteen
Affiliate Marketing Specialist – CPA Campaigns
Posted today
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Who Are We?
At Gen Digital, we are more than just a company; we're a global leader in digital safety. With a strong commitment to ensuring that everyone can navigate the digital world securely, we unite the best minds and cutting-edge technology through our family of brands: Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Together, we protect over 500 million people worldwide. Our workplace is built on inclusivity, where your well-being is a top priority. We believe success comes from balance and authenticity. When you're thriving, you're unstoppable. So, bring your bold ideas and unstoppable drive, and join us in shaping the digital world. Ready to make an impact? Join #TeamGen.
Please apply only if you have hands-on experience running Cost-Per-Action (CPA) affiliate campaigns, ideally in tech or digital services.
We are hiring a
Digital Marketing / Affiliate Marketing Specialist – CPA Campaigns
professional
to join our
Norton Global Affiliate Marketing
team. This is an Individual Contributor position.
How We Work
Our hybrid work model (3 days in the office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions, and build relationships. And it's flexible enough to give you the space to do your best work.
Role Overview/Team
Gen is looking for a proven digital marketer to join our
Norton Global Affiliate Marketing
team. A self-starter with a strong analytical and technology background, a proven track record of acquiring new customers, and experience successfully managing and optimizing affiliate programs. The ideal candidate will have
subscription experience
with negotiating partnership opportunities. Our team members will be creative, data-driven, and well-versed in differentiating strategies to win in a competitive cybersecurity marketplace. This role will report directly to the
Sr. Manager, Norton Global Affiliate
.
Mission and Goal
The mission of this role is to drive the success of Gen's
affiliate marketing efforts globally
, ensuring new user acquisition and revenue growth through effective partner management, strategic planning, and campaign optimization. You will be responsible for maintaining and growing partnerships, optimizing campaigns, and providing data-driven insights to influence business decisions.
Objectives:
- Maintain a deep understanding of lead generation and the day-to-day operations of managing affiliate partners and relationships.
- Develop and execute affiliate marketing strategies focused on Cost-Per-Action (CPA) campaigns to achieve new user acquisition and revenue goals.
- Develop forecasts, identify trends and areas of improvement, and recommend ways to improve performance.
- Support and lead enhancement of foundational affiliate capabilities and processes, including compliance and operations.
- Recruit new partners and leverage data to scale volume efficiently.
- Monitor and optimize CPA campaigns to maximize ROI, increase conversions, and minimize fraud.
- Collaborate with cross-functional business teams, including BI, Compliance, Product Marketing, Internal Agency, and Public Relations.
Competencies:
- Passionate about developing, closing, and growing affiliate partnerships.
- Ability to optimize from lead to revenue through negotiations and translate data into actions.
- Data-driven mindset and experience in optimizing and scaling partnerships and/or performance campaigns.
- Ability to thrive in a fast-paced, performance-driven environment.
- Effective organizational and time management skills.
- Excellent communication and troubleshooting skills.
- Proven ability to navigate ambiguity and change.
Preferred Qualifications:
- 5+ years of experience managing affiliate marketing programs, preferably in subscription services.
- Prior in-house and/or agency experience.
- Knowledge of digital integrations including pixels, Power BI, and API specifications/functionality.
- Strong proficiency in Microsoft Excel.
- Proficiency in utilizing Impact and CJ for affiliate network management and knowledge of managed networks.
- Proven experience recruiting, onboarding, and managing affiliate partnerships.
Benefits (Ireland)
- Annual bonus scheme
- Unlimited PTO & flexible working hours
- Health insurance coverage
- Pension scheme
- Opportunity to learn and work with the best in the Digital Security industry
- Tuition reimbursement for job-related courses
- Bonus
- Sustainable home improvement bonus
- Learning & Development plan
- Mac/Windows laptop and mobile phone
- The chance to join a major global tech company listed on the S&P 500
Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.
We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency.
To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Sales / Account Management Executive
Posted today
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Job Summary:
We're looking for a motivated Sales Executive to join our dynamic team and help us expand our client base while building strong, long-lasting relationships.
The successful candidate will be responsible for:
· Managing a book of existing business as an Account Manager
· Proactively identify and pursue new business opportunities to achieve sales targets.
Key Responsibilities:
- Research and identify potential new customers and market opportunities.
- Maintain a customer database and sales pipeline.
- Generate and qualify leads through cold calling and networking.
- Identify customer needs and provide information on our Office Solutions
- Record sales activities, customer interactions, and sales progress in the CRM system.
- Prepare and send quotations, proposals, and promotions
- Work to KPI's and exceed monthly sales targets
Customer Relationship Management:
· Follow up with customers to ensure their needs are met and to encourage repeat business.
- Build and maintain strong relationships with existing and potential customers.
- Provide excellent customer service to ensure high levels of customer satisfaction.
The ideal candidate will have:
- Proven experience in a target driven sales role.
- Experience in B2B sales is preferred
- Experience in the Office Products industry would be a bonus but not essential.
· Excellent communication skills including a great telephone manner
· Strong listening skills and the ability to understand customer needs.
· Persuasive and confident with strong closing abilities.
· Ability to handle objections / rejections professionally and positively.
· Ability to manage multiple tasks and priorities efficiently.
- Proficiency in using CRM software and Microsoft Office applications.
- Good team player with a strong work ethic.
- Self-motivated and driven to achieve sales goals.
Qualifications:
- A qualification in sales, or a related field would be a bonus but not essential
- A minimum of 2-year relevant Sales experience is required.
· Must have full Irish licence and own car
Apply by 22/08/2025 with CV and cover letter to
Digital Account Management
Posted today
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Job Description
Seeks to deepen relationship with customers during interactions by being customer-focused; connecting the customer to Microsoft executives. Proactively develops a comprehensive understanding of customer industry and identifies opportunities to drive optimization and digitalization solutions. Engages with customers to lead strategic technology transformation. Develops and oversees the execution of account plans for multiple accounts to ensure Microsoft revenue targets and customer business needs are met. Sets priorities, focus, and resources and strengthens operations. Expands network of key internal partners to ensure execution of core tasks and account transactions. Orchestrates others to anticipate issues on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as need to improve customers' overall experience. Leads and orchestrates extended virtual teams and key stakeholders with deep industry expertise to expand customer relationships. Educates decision makers of assigned accounts on Microsoft's value proposition aligned to customers' business objectives. Develops strategies to secure buy in and execution of plans and aims to identify new opportunities within assigned accounts. Implements strategies to engage stakeholders and sells opportunities and usage of Microsoft solutions. Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in customer industry.
ResponsibilitiesAccount Management
Expands network of key internal (e.g., Industry Solutions (IS)) and external partners for accounts to ensure execution of core tasks and account transactions. Grows sales and partner impact and engages mainstream partners to develop and promote mutually-beneficial customer business and technology transformation strategies. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners' sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.
Anticipates moves within assigned accounts, as well as potential problems and ways to mitigate risks. Determines prioritization of action for multiple assigned accounts based on customer needs, sales-generating importance, growth opportunities, and account risks, all while maintaining a high level of commitment and accountability for assigned accounts. Consults and coordinates with the account management team to make necessary adjustments, determine what actions to tackle first, and re-adjust priorities to respond to pressing and changing demands.
Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.
Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts to ensure Microsoft revenue targets and customer business needs are met. Drives accountability to deliver on account plans among the extended virtual teams and internal industry experts. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth. Ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays.
Customer Engagement
Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization through consultative engagement to establish Rhythm of Business (RoB) with customer sponsors to highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Seeks to deepen relationship with customers during interactions by being customer-focused and consistently honoring commitments and connecting the customer to Microsoft executives, and partners with them to foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing outputs, and reflect in the engagement strategy in our customer plan.
Proactively develops a comprehensive understanding of the customer's business and technology needs and priorities for each assigned account. Identifies opportunities to drive optimizations and new business and technology solutions based on customer's strategies. Presents solutions and ideas based on customer insights. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed. If industry aligned, also develops a comprehensive understanding of the customer's industry.
Understands customer drivers of business transformation and leads new opportunities and orchestrates internal teams to accelerate the customer's digital transformation. Engages with customers to lead strategic technology direction/transformation within assigned accounts customer. Proactively mitigate competitive risk. Mitigate competitive risk. Ensures line-of-business wins are captured (e.g., testimonials) for referencing through insightful listening.
Industry Knowledge
Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities and potential threats the customers face. Coordinates with internal industry experts (e.g., industry teams, industry specific partners) to gather industry data of assigned accounts and improve planning. Demonstrates a strong understanding of the customers' business strategy and the direction of the industry.
Sales Excellence
Leads and orchestrates extended virtual teams and key stakeholders with deep industry expertise (e.g., customers' sponsors) to expand relationship with decision makers and stakeholders of assigned accounts by leveraging best-in-class sales and communication techniques and tools to meet customer needs and accelerate sales. Document and creates stakeholder map in the account plan of the key decision makers, influencers, sentiment, etc.
Seeks customer feedback (both formal and informal) of assigned accounts to identify and understand the drivers of satisfaction and/or dissatisfaction. Leverages internal resources to support customer needs. Orchestrates others (e.g., Customer Success Account Management (CSAM)) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as need to improve customers' overall experience. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.
Develops value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes to generate business and upsells. Presents business plans to customers to generate new non-qualified opportunities.
Implements strategies to engage relevant stakeholders of assigned accounts and create and/or identify upselling/cross-selling non-qualified opportunities and drive consumption of Microsoft solutions while utilizing common sales and delivery methodology for the Microsoft sales organization.
Educates decision makers of assigned accounts on Microsoft's value proposition aligned to customer's business objectives. Establishes the competitive advantage. Develops plans to offer solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.
QualificationsRequired / Minimum Qualifications
- Master's Degree in Business Administration with professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
OR - Bachelor's Degree in Business, Technology, or related field with solid professional experience working in a relevant industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
OR Equivalent experience
Additional / Preferred Qualifications
- Master's Degree in Business Administration with extensive professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
OR - Bachelor's Degree in Business, Technology, or related field with long-standing professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
OR Equivalent experience - Demonstrated account management experience or equivalent
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Account Management Manager
Posted today
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Description
Our culture believes in
POWERING YOUR POTENTIAL
. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what
**
is all about.
Strategic Account Manager
In this role, you will have the opportunity to effectively manage the relationship and business strategies for large, complex assigned accounts to grow our share of the customer's wallet and achieve the strategic goals.
Responsibilities
You will be actively involved in developing, managing, and expanding business relationships with assigned accounts, by understanding current and emerging customer needs as well as developing and executing account strategies to grow share with existing accounts and support new business opportunities.
You will also be:
Having the European regional responsibility for designated Global Strategic Accounts
Working with and leading the tendering process with regional sales teams for all proposals, technical submittals, local codes & regulations, and contractual obligations
Utilising industry experience to influence future designs of critical projects in Europe for future Pipelines
Building strong relationships to partner with key departments within the business and the customer organization
Working closely with the project execution team to prepare for future works, resource requirements, and regional coverage
Working closely with the supporting engineering and procurement team on the design evolution of BOP to reduce risk and cost in future projects
Outlining strategy and processes between Cummins and the designated account to assure future business continuity between Cummins and the designated account.
Qualifications
You will ideally have industrial, manufacturing, or project engineering experience within a power distribution/power generation environment with proven experience in the execution of customer-related projects. However, if you enjoy and can evidence a high level of attention to detail, energy, resiliency, and strong communication skills along with an interest in project engineering and already had an electromechanical experience, we'd love to hear from you. Here are some of the other skills and competencies we'd like you to have:
BA degree in Engineering (industrial, mechanical, electrical, electromechanical) or relevant technical discipline;
MA and (or) MBA degree in the technical discipline or social discipline is a plus;
Significant equivalent work experience in a relevant discipline area is required, including previous customer and/or product experience.
Experience in power generation/power distribution areas is essential to the position;
Deep knowledge of Technical Customer Management;
Project management skills and experience;
Fluency in English, as this is our main business language, along with any other European languages (as and advantage)
At Cummins, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified individuals, regardless of race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or any other status protected by law. As a disability confident employer, we strive to make our recruitment process as accessible as possible. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know.
Your journey with us matters
Job
Sales
Organization
Cummins Inc.
Role Category
Hybrid
Job Type
Exempt - Experienced
ReqID
Relocation Package
No
Manager, Account Management
Posted today
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Keeper Security is hiring an experienced and execution-oriented Manager of Account Management to lead a team of high producing Account Managers within our B2B, EMEA sales division. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.
Keeper's cybersecurity software is trusted by millions of people and thousands of organisations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for overseeing day-to-day sales activities, inspiring achievement of sales targets, and ensuring our sales processes are optimised to drive growth.
About Keeper
Keeper Security is transforming cybersecurity for people and organisations globally. Keeper's intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organisations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at
About The Role
The Manager of Account Management, EMEA will be responsible for managing the large scale, Mid-Market Account Management team. This is a hands-on sales management position, responsible for contributing to predictable existing sales velocity and the professional development of high-performing sales representatives on the team. You will manage the team responsible for client health and adoption of our cloud-based, award-winning cybersecurity platform. This is a highly strategic role within the company, with many touchpoints in the field (both pre and post-sale) as well as internal facing with product management and marketing.
Responsibilities
- Lead, manage and motivate a team of Account Managers focused on actioning renewals, expansions and upsells and driving revenue growth
- Drive revenue retention via a highly efficient, scalable customer renewal engine
- Generate incremental bookings within existing accounts from subscription expansion and upsell of add-on portfolio products
- Help directly manage Tier 1, high priority client relationships
- Collaborate with Customer Support to ensure accurate and complete on-boarding of new clients and lanes
- Partner with Sales to develop strategies and team goals to improve product penetration rates and expand Keeper's footprint within existing customer portfolio
- Proactively monitor assigned client health through quantitative and qualitative means
- Own the optimisation of contracts and other documents supporting renewals
- Scale, recruit, mentor and grow the account management team, ensuring the right structure, talent and processes are in place for success
- Develop and implement sales strategies to meet and exceed monthly and quarterly sales targets
- Monitor and manage individual and team performance, providing coaching, training, and feedback to enhance productivity
- Conduct regular one-on-one meetings with sales reps to review performance, troubleshoot challenges, and strategise for success
- Join customer calls alongside sales reps to provide strategic support, assist in advancing deals toward closure, and deliver real-time coaching to optimise sales conversations and outcomes
- Analyse sales data to identify trends, opportunities, and areas for improvement, ensuring accurate forecasting and reporting
- Collaborate closely with the marketing team to ensure alignment on lead generation, campaigns, and messaging
- Continuously refine and optimise sales processes and tools to improve efficiency and effectiveness
- Maintain a deep understanding of Keeper's product offerings, customer needs, and market dynamics
- Drive a high-energy, positive sales culture that motivates the team to perform at their best
- Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company
Requirements
- 3+ years proven work experience as a Sales Manager
- 3+ years previous work experience in the SaaS industry, Cybersecurity industry experience preferred
- Proven track record of meeting or exceeding sales targets and managing a high-performing sales team
- Strong knowledge of SaaS sales processes, expansions, renewals and CRM systems, Salesforce experience preferred
- Ability to construct, present and execute territory-level sales strategies
- Exceptional leadership, communication, and interpersonal skills, with the ability to inspire, mentor and develop a team
- Data-driven mindset with experience analysing sales metrics to drive decision-making
- Ability to adapt in a fast-paced, ever-changing market environment
- Strong problem-solving skills, with the ability to handle challenges and find creative solutions
- Ability to travel up to 20% of the time
- Bachelor's degree in Business, Marketing, or a related field
- Additional language a plus
- Experience working in IAM industry is a plus
Benefits
- Onsite lunches
- Private healthcare (no wait period)
- Pension contribution (no wait period)
- Sick Pay
- Bike-to-Work Scheme (if local)
Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Director, Account Management
Posted today
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Job Description
"Absorb is expanding across EMEA, and we're looking for a leader to help us grow with purpose. As Director of Account Management, you'll be at the forefront of our global strategy building teams, forging deep customer relationships, and driving long-term success. If you're ready to shape the future of learning across borders, this is your moment
."
James Levine, VP, Strategic Account Management
About the role:
As
Director of Account Management
for EMEA at Absorb, you'll lead our customer engagement strategy across Europe and surrounding regions, driving client retention, satisfaction, and growth across a diverse portfolio, from global enterprises to agile SMBs. This is a high-impact leadership role where you'll guide a talented team, build lasting relationships, and ensure our clients realize the full value of Absorb LMS. You'll collaborate cross-functionally to deliver exceptional customer experiences and turn users into long-term advocates of our platform, helping shape the future of learning and development across the region.
Absorb Culture - Absorb LMS
What you'll do:
- Own client renewals, retention, and net revenue targets across all segments in the EMEA region
- Develop and execute account management strategies tailored to the diverse needs of EMEA markets
- Build and maintain trusted relationships with client stakeholders, serving as a consultative partner
- Conduct regular account health reviews, identify expansion opportunities, and proactively mitigate risks
- Lead, mentor, and grow a high-performing Account Management team across EMEA
- Collaborate cross-functionally with Product, Client Success, and Sales to champion customer feedback and drive innovation
- Oversee contract negotiations and ensure compliance with regional legal and business requirements
- Represent Absorb at key industry events, conferences, and client engagements across EMEA
What you'll bring:
- 6+ years of leadership in SaaS account management, within the EMEA region
- Proven success managing a portfolio that includes both enterprise and SMB clients
- Strong communication, relationship-building, and consultative skills
- Demonstrated ability to drive renewals, upsell, and cross-sell across diverse markets
- Experienced in leading and developing teams in a multicultural, remote-first environment
- Passionate about customer success, continuous improvement, and delivering value
Technologies we use:
- Absorb LMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat
Are you ready to become an Absorber?
What we offer:
- Fully remote-first work with flexible work arrangements
- Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
- New Hire Equipment Allowance and monthly Flex Allowance to support your success
- Endless opportunity for career growth and internal mobility
- Employee driven DE&I programs
Who are we?
Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer's organizations grow. We empower learners to enrich their lives, workplaces and communities.
Our values are simple:
- We achieve exceptional results by genuinely caring about each other and the work we do
- We're united, and we grow through our commitment to elevating continual learning
Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.
Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us