9 Crm Specialists jobs in Ireland

CRM Lead

Dublin, Leinster Lex Consultancy

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

CRM Lead 12-Month Temporary Contract Hybrid (2-3 days onsite) | Dublin 1 We are urgently seeking a seasoned CRM Lead for a highly regarded national organisationon a 12-month fixed-term contract covering a maternity leave contract. About the Role Reporting to the Director of CX & Marketing, you will build upon a well-established foundation to refine and lead the customer engagement approach. Your focus will be on collaborating closely with technology teams to harness data and insights, developing a unified customer view that drives more targeted, personalised CRM campaigns. Youll lead the CRM function, ensuring data-driven decisions are embedded across campaigns and programmes. Managing the CRM budget and aligning strategies with broader business goals will also be part of your remit. Why Join? Competitive salary and comprehensive benefits package Hybrid working arrangement in a central Dublin 1 location Be part of an organisation undergoing major transformation with a customer-centric focus Join a motivated and supportive team culture Access to wellbeing initiatives and employee support programmes Key Responsibilities Enhance the existing customer engagement strategy to fuel brand growth, attract new clients, increase product adoption, and retain loyal customers Lead the development of a Single Customer View by working cross-functionally, supporting both B2B and B2C segments Design and implement customer contact strategies focused on retention marketing to boost purchase frequency and value Oversee multi-channel engagement platforms including email, SMS, push notifications, direct mail, and outbound calls Utilise predictive analytics to optimise CRM campaigns using integrated internal and external data sources Own retention and cross-sell sales metrics, particularly within the retail segment Lead and develop a small CRM team Champion company values through everyday work and interactions Who Were Looking For At least 5 years experience in a senior CRM or customer loyalty role, ideally within telecommunications, financial services, utilities, or another regulated sector Strong experience with marketing automation platforms (e.g., Oracle Eloqua, Microsoft Dynamics, Adobe) and multi-channel communication methods Sound knowledge of data protection and marketing regulations including GDPR and e-Privacy Directive Proactive, self-driven with excellent project management and stakeholder collaboration skills Hands-on experience partnering with technology or data teams to build unified customer data platforms Curiosity about emerging technologies such as AI and how they can be leveraged in CRM Strong understanding of customer retention value drivers and demonstrated empathy for customers Experience with Google Analytics is a plus This position is ideal for a senior-level CRM or Customer Loyalty professional with a background in telecommunications, financial services, utilities, or other heavily regulated industries. You will play a pivotal role in advancing the companys customer engagement strategy during a key period of transformation. This is an urgent fill position. So, if you have a passion for driving impactful CRM strategies in a regulated environment, we would love to hear from you. Please send your CV to ine in Lex Consultancy. Please note only candidates that match the minimum job requirements above will be contacted for this role. Skills: CRM Lead CRM Manager Customer Loyalty Manager
This advertiser has chosen not to accept applicants from your region.

Senior CRM Executive

Dublin, Leinster Chill

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Chill Insurance (part of TRG Group) is currently on the lookout for a Senior CRM Executive to join our Team. As Senior CRM Executive, you will be fully hands-on, responsible for creating, building, and delivering campaigns across New Business and Conversion from start to finish. This includes writing copy, building emails and SMS, configuring automations, segmenting audiences, liaising with design, and monitoring performance every part of the campaign process is yours to own. Reporting to the CRM Manager, you will take full accountability for end-to-end campaign delivery, ensuring all activity drives measurable business results. This role is ideal for a CRM Executive ready to step up and take ownership of their campaigns. About the Company Chill Insurance is an online insurance intermediary regulated by the Central Bank of Ireland. We are members of the Brokers Ireland and carry Professional Indemnity Insurance. We've been in business since 2007 (formerly and re-branded as Chill Insurance in May 2008. We pride ourselves on our three main pillars; Search, Talk and Claims. Key Responsibilities End-to-end ownership of CRM campaigns: plan, build and deliver email and SMS campaigns that drive Quote Completion, New Business and Newsletter engagement. Hands-on creation: write campaign copy, configure emails and SMS, set up automations and build audience segments. Collaborate with design and brand teams to produce assets that align with brand guidelines and campaign objectives. Continuous optimisation through AB testing: you will be expected to develop and own testing roadmaps, implement structured AB tests across campaigns, analyse results and apply insights to continually improve targeting, messaging and customer journeys. Launch, monitor and refine campaigns on an ongoing basis, proactively identifying opportunities to improve performance. Analyse and report on campaign results, tracking KPIs and delivering actionable insights for continuous improvement. Ensure CRM activity is aligned with business goals, working closely with Brand, Sales, Data and IT teams. Represent CRM in wider projects, ensuring campaigns meet business needs and are delivered to the highest standard. Any other ad-hoc duties as deemed appropriate Experience & Qualifications Minimum 2 years experience in CRM, with proven ability to independently plan, build and execute campaigns across email and SMS Strong hands-on experience in campaign execution: copywriting, segmentation, automation setup, creative liaison, testing, deployment and post-campaign analysis Experience using Xtremepush or similar CRM platforms is highly desirable Comfortable using Tableau or Power BI reports to read data, interpret trends and derive actionable insights to present to the CRM Manager (report building is not required) Strong understanding of CRM systems, customer journeys and data-led marketing Highly organised, detail-oriented and able to manage multiple campaigns simultaneously Proactive, commercially minded and confident in taking full ownership of campaigns end-to-end Excellent written and verbal communication skills, able to work cross-functionally and provide clear feedback Analytical mindset with the ability to translate campaign data into actionable insights for optimisation What can you expect from Chill? Competitive Salary Pension & Healthcare Mobile Phone Plan A very convenient and well connected location in Sandyford Industrial Estate A fun and modern office space with excellent facilities. Hybrid Working Model Great staff sports & social events Skills: CRM Strategy Planning xtremepush Benefits: Medical Aid / Health Care Paid Holidays Pension Fund Performance Bonus
This advertiser has chosen not to accept applicants from your region.

Senior crm executive

Dublin, Leinster Chill

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Chill Insurance (part of TRG Group) is currently on the lookout for a Senior CRM Executive to join our Team. As Senior CRM Executive, you will be fully hands-on, responsible for creating, building, and delivering campaigns across New Business and Conversion from start to finish. This includes writing copy, building emails and SMS, configuring automations, segmenting audiences, liaising with design, and monitoring performance every part of the campaign process is yours to own. Reporting to the CRM Manager, you will take full accountability for end-to-end campaign delivery, ensuring all activity drives measurable business results. This role is ideal for a CRM Executive ready to step up and take ownership of their campaigns. About the Company Chill Insurance is an online insurance intermediary regulated by the Central Bank of Ireland. We are members of the Brokers Ireland and carry Professional Indemnity Insurance. We've been in business since 2007 (formerly and re-branded as Chill Insurance in May 2008. We pride ourselves on our three main pillars; Search, Talk and Claims. Key Responsibilities End-to-end ownership of CRM campaigns: plan, build and deliver email and SMS campaigns that drive Quote Completion, New Business and Newsletter engagement. Hands-on creation: write campaign copy, configure emails and SMS, set up automations and build audience segments. Collaborate with design and brand teams to produce assets that align with brand guidelines and campaign objectives. Continuous optimisation through AB testing: you will be expected to develop and own testing roadmaps, implement structured AB tests across campaigns, analyse results and apply insights to continually improve targeting, messaging and customer journeys. Launch, monitor and refine campaigns on an ongoing basis, proactively identifying opportunities to improve performance. Analyse and report on campaign results, tracking KPIs and delivering actionable insights for continuous improvement. Ensure CRM activity is aligned with business goals, working closely with Brand, Sales, Data and IT teams. Represent CRM in wider projects, ensuring campaigns meet business needs and are delivered to the highest standard. Any other ad-hoc duties as deemed appropriate Experience & Qualifications Minimum 2 years experience in CRM, with proven ability to independently plan, build and execute campaigns across email and SMS Strong hands-on experience in campaign execution: copywriting, segmentation, automation setup, creative liaison, testing, deployment and post-campaign analysis Experience using Xtremepush or similar CRM platforms is highly desirable Comfortable using Tableau or Power BI reports to read data, interpret trends and derive actionable insights to present to the CRM Manager (report building is not required) Strong understanding of CRM systems, customer journeys and data-led marketing Highly organised, detail-oriented and able to manage multiple campaigns simultaneously Proactive, commercially minded and confident in taking full ownership of campaigns end-to-end Excellent written and verbal communication skills, able to work cross-functionally and provide clear feedback Analytical mindset with the ability to translate campaign data into actionable insights for optimisation What can you expect from Chill? Competitive Salary Pension & Healthcare Mobile Phone Plan A very convenient and well connected location in Sandyford Industrial Estate A fun and modern office space with excellent facilities. Hybrid Working Model Great staff sports & social events Skills: CRM Strategy Planning xtremepush Benefits: Medical Aid / Health Care Paid Holidays Pension Fund Performance Bonus
This advertiser has chosen not to accept applicants from your region.

Sage CRM Support

Dublin, Leinster Innovate Skillsource

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title:  Sage CRM Support Specialist (Contractor)
Location:  Dublin (Hybrid Remote & Onsite as required)
Contract Type:  Part-time Contractor (Approx. 10 hours/month)

About the Role

Innovate Skillsource is seeking a Dublin-based contractor to provide ongoing support for our client, who use Sage CRM to manage member communications, document workflows, Mailchimp campaigns, and document sharing. This is a support-only role.

Key Responsibilities
  • Provide remote and occasional onsite support for Sage CRM users
  • Troubleshoot issues related to workflows, templates, and integrations
  • Assist with Mailchimp integration and campaign support
  • Support user access, permissions, and minor configuration changes
  • Liaise with Sage and third-party vendors when needed
  • Document support activities and maintain a log of issues/resolutions
Requirements
  • Proven experience supporting Sage CRM in a business environment
  • Familiarity with Mailchimp integrations and CRM workflows
  • Strong communication and problem-solving skills
  • Availability for occasional onsite visits in Dublin
  • Ability to work independently and manage time effectively
Contract Terms
  • Approx. 10 hours/month remote support
  • Additional hours billed separately
  • Onsite visits billed at agreed day/half-day rates
  • Contractor must provide own equipment and workspace
This advertiser has chosen not to accept applicants from your region.

Salesforce CRM Developer Analyst

Dublin, Leinster Reperio Human Capital Ltd

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

Salesforce CRM Developer Analyst Rate: €550-600 per/day, depending on experience Location: Dublin, County Dublin Type: 6 Months rolling contract Start: ASAP Hybrid We are currently seeking a Developer Analyst with extensive Salesforce experience to join our Dublin-based client's team. The successful candidate will specifically lead the software development and configuration of Sales and Marketing Cloud through enhancing AI and maximizing platform architecture. Key Responsibilities: Responsible for the development of Salesforce and platform updates. Optimise AI capabilities, system architecture and improve general platform potential. Mentor teams with expertise in Salesforce technical tools and frameworks. Foster and lead development teams to create a positive and energetic working environment. Keep concise, accessible technical records. Requirements: 3rd Level education in related disciplines. 2 years' Salesforce experience. Demonstrable record in a similar role involving Sales and Marketing Cloud. Strong teamwork, communication and analytical skills. If this role is of interest, contact Andrew at Reperio Reperio Human Capital acts as an Employment Agency and an Employment Business. Skills: CRM Salesforce Developer Analyst Sales and Marketing Cloud
This advertiser has chosen not to accept applicants from your region.

Head of CRM, Loyalty and Retail Media

Dublin, Leinster Dunnes Stores

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

Job Description About Dunnes Stores Dunnes Stores is Ireland's leading grocery, home and fashion retailer, serving over 1.6 million loyal customers weekly. Dunnes Stores has an 80 year heritage of offering quality and better value, in food, home, and fashion. We are now seeking a new role for experienced senior leader to shape the future of customer engagement at Dunnes Stores, driving loyalty, CRM, and the fast-emerging retail media business. Role Overview This is a new leadership role responsible for designing and executing a market-leading loyalty and customer relationship marketing (CRM) strategy, while also developing a professional scalable retail media business which we see as a high-value growth channel for Dunnes Stores and our FMCG supplier partners. The successful candidate will own the full customer engagement life cycle, ensuring Dunnes Stores consistently recruits new customers to its loyalty membership programme, develops them into regular customers across all our channels and delivers better value, recognition, and personalised experiences to our customers to encourage them to willingly give us their lifetime customer loyalty. Alongside building a best-in-class retail media proposition that reflects our leading brand position and targeting our customers appropriately. The role is based full time in our Head Office in Dublin City Centre. Key Responsibilities Loyalty & CRM Lead the strategy development, and optimisation of the Dunnes Stores loyalty membership program across Food, Home, Fashion, Hospitality and payment/gift cards and clearly communicate this to the organisation. Transform our loyalty scheme into a market-leading, " digital-first " proposition (including a world class loyalty app, simplified enrolment, one touch checkout, evolution of the scheme to create active tiers, cashback and subscriptions incentives, more reasons to swipe your app, gamification, and full integration with coffee/hospitality and third party partner schemes). Work with the app development team to create an intuitive best in class loyalty app which gets high engagement from customers. Increase the number of customers identifying themselves in all transactions (instore and online) and drive measurable improvements in shopping frequency, average transaction value, across the house shopping and long-term retention. Leverage customer data and analytics to deliver better targeted, personalised offers and campaigns across app, email, digital, e-commerce and in-store channels. Develop campaigns to make customers feel more valued by Dunnes Stores and inform them what's available in our stores and online. Benchmark global best-in-class membership programs and bring innovation to the Irish market. Build deeper customer engagement through seasonal campaigns, 3rd party partnerships, and personalised member-only benefits. Build, manage and motivate a professional loyalty and customer relationship marketing team that better targets and retains customers. Manage the Loyalty financial budget to utilise third party supplier funding to reward customer loyalty and help Dunnes Stores maximise the return on their loyalty / voucher spend. Develop active 3rd party partnerships and member brings member proposals to bring new customers into the Dunnes Stores Value Club membership. Retail Media Develop and launch a premium retail media strategy and network across in-store, online, app, and off-platform channels, maximising the new revenue streams for Dunnes Stores. Partner with suppliers and media companies to deliver effective, data-driven media opportunities that align with brand and commercial priorities. Manage these relationships. Develop an effective retail media team, organisational model, commercial structure, measurement framework, and technology stack to scale retail media cost effectively. Also work with performance marketing and insights team to develop easy to use self service media performance reports Work with the commercial team to maximise FMCG brand investment in Dunnes Stores Maximise the deployment of onsite and offsite digital retail media to maxims the margin earned by Dunnes Stores. Use customer analytics to better target retail media at appropriate customers. Ensure retail media execution reflects the Dunnes Stores brand guidelines and values and is differentiated from our competitors and aligned with our quality positioning. Establish strong KPI's and ROI measurement, analytics, and transparent reporting for supplier partners. Leadership & Collaboration Build, inspire, and lead a high-calibre and performing CRM, loyalty, and retail media team. Partner cross-functionally with Food Buying, Marketing, IT/Technology development, Data insights, and E-commerce to embed customer-first thinking into all decisions. Act as a thought leader, representing Dunnes Stores professionally with external media agencies, suppliers, and technology partners. Report to the Food Trading Director, while working closely with several Board-level stakeholders. Key Skills & Experience Proven track record (10+ years) in senior loyalty, CRM, or customer marketing roles, ideally within retail, and/or FMCG, or consumer services. Demonstrated a track record of success in transforming loyalty programs and delivering measurable commercial impact. Strong understanding of digital marketing, customer data platforms, personalisation, and CRM technology. Experience building or leading retail media businesses, digital media sales, or shopper marketing a distinct advantage. Commercially astute and sharp with strong P&L ownership experience. Ability to think strategically but also execute with pace. Exceptional leadership skills: building and developing high-performing multi-disciplinary teams. Strong external network and ability to manage senior supplier and partner relationships. Customer-focussed, with the ability to translate data insights into meaningful propositions. Personal Attributes Strategic yet hands-on operator, comfortable shaping new businesses from the ground up. Innovative and forward-thinking, with the confidence and experience to challenge convention. Ability to communicate clearly and effectively at all levels in the organisation. Analytical and results-driven with a focus on impact and measurable outcomes. Collaborative and influencing style, able to work across diverse internal and external stakeholders. Deep passion and energy for building customers loyalty, retail, and brand. What We Offer Opportunity to lead one of the most strategically important loyalty schemes in Ireland's leading retailer. Direct influence on shaping the future of loyalty, personalised customer engagement, and retail media in Ireland. An opportunity to convert the highest retailer share of FMCG branded sales in Ireland into a profitable sustainable income stream, that also can drive customers to Dunnes Stores and grows our sales. Comprehensive benefits package including our employee discount Opportunities for professional development and career progression A dynamic and collaborative work environment focused on innovation and growth A chance to work in a fast-moving, high-impact, and customer-obsessed culture. If this sounds like the perfect job for you, please apply now and see what difference you could make! Dunnes Stores is an equal opportunity employer
This advertiser has chosen not to accept applicants from your region.

Manager, Customer Success Management

Dublin, Leinster ServiceNow, Inc.

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
As a Manager of the Customer Success Management team you will be responsible for developing a team of Customer Success Managers (CSMs) You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer results. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer engagements.
What you get to do in this role:
Through prescriptive guidance, you will lead the team responsible for a portfolio of customers to help them achieve goals and foster greater adoption and usage of the ServiceNow products they have purchased. You will oversee your team's engagement with customers in their portfolio.
· Lead your team to improve technical health, deployment and adoption activities for their portfolio
· Coach your team members to help them grow their careers
· Ensure customer needs are met and roadblocks are removed
· Manage the portfolio of accounts, hitting your goals and driving overall customer success
· Partner with and assign activities to other team members to achieve outcomes and address customer needs
· Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
· Reduce the number of escalated customers
· Improve best practice development and guide team members
· Lead and drive operational rigour across your team and ensure team members are performing at their best
To be successful in this role you have:
_-_ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
· 5+ years of related work experience; OR equivalent work experience
· Demonstrated success leading and growing a team of individual contributors.
· Ability to be creative, comfortable running projects independently
· Desire to solve complex issues through analysis and resolution
· Highly data-driven with a commitment to drive business outcomes and value realization across the portfolio.
· Completed appropriate ServiceNow and other appropriate industry or functional certifications (e.g. Customer Success)
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Crm specialists Jobs in Ireland !

Customer Account Management Business Development Representative

Dublin, Leinster U.S. Bank

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
**Customer Account Management Business Development Representative**
The Customer Accountant Management Business Development Representative is a person signing new and additional products with existing clients in order to increase return on investment for our customers and increase our value proposition, turnover and profits. They present the offers and make sales to win new small to medium sized Elavon customer business via telephone or mail. This person also supports processes focused on customers' database maintenance.
You will be at the forefront of driving adoption and revenue growth with our existing customers. Your role will involve hunting new opportunities and identify high-value customer opportunities within a specific geography and portfolio, in some cases where you are working with Customer Account Managers, you will partner with the current account managers to deliver upsell and cross-sell. You will engage with our customers to understand their needs and align where our portfolio of products that can add the most value for our customers.
In this role you will be expected to execute effective campaign strategies across a customer portfolio, you will own the full-cycle sales engagement plan for cross selling & upselling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers, you will identify, and drive opportunity win plans for our existing customers. You will understand detailed business drivers in your forecast and intentionally work the best opportunities that maximize your ability to hit revenue goals.
You will maintain an in-depth knowledge of our product portfolio and understand our competitors' products. By driving the adoption of our products, you will play a pivotal role in propelling company's revenue growth while helping customers.
**Accountabilities**
+ Identify cross-sell & upsell opportunities within existing accounts, with the help of the Account Managers, understanding their needs & build trusted relationships with such customers to execute sales.
+ Expand and exceeds your goals within your designated portfolio
+ Present compelling proposals, define pricing model, negotiate, and sign cross-sell & upsell deals
+ Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live & ramp according to plan
+ Track, analyze, and create reports based on opportunity activity particularly on cross-sell, upsell & migration process using internal CRM tool (Salesforce)
**- Competencies -**
**Drive for Results**
Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.
**Collaboration**
Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team's goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.
**Agility & Innovation**
Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results. Explore multiple solutions to overcome obstacles. Anticipate future needs that may affect the team or organization
**Talent Development & Engagement**
Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high calibre
**Risk Management**
Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
**Ethics and Trust**
Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes
**Qualifications Required to perform your Role**
+ Fluent in the English language,
+ High school diploma or equivalent previous sales experience,
+ Telephone sales experience as Telesales Agent or equivalent.
+ Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships.
+ Experience selling payments and delivering cross sell campaigns
+ Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets
+ Ability to work independently and as part of a team
+ Strong analytical skills with experience in data analysis tools as well as experience in using CRM tools (e.g. Salesforce)
+ Excellent communication, presentation, and interpersonal skills
+ Ability to manage multiple priorities effectively
This role has been identified as Controlled Function ("CF4) under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of: a) the CBI's Fitness and Probity Regime and the Conduct Standards (as applicable to the role).
Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.
It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank's "Code of Ethics". Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position
**Location**
The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
_This position is not eligible for visa sponsorship._
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits** :
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
**Posting may be closed earlier due to high volume of applicants.**
This advertiser has chosen not to accept applicants from your region.

Customer Engineering Account Manager (Non-Management)

Dublin, Leinster The Boeing Company

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
As a provider of cutting-edge aircraft retrofit solutions, Boeing Global Services (BGS) is expanding the Customer Engineering team in **Dublin, Ireland** to continue providing exceptional customer service and technical expertise. We are seeking a talented individual who will act as the main technical point of contact during Phase I (capturing the business) for both our airline and leasing customers. A **Customer Engineering Account Manager** will continuously liaise with customers, understand their retrofit modification requirements, initiate the proposal generation process and keep the customer apprised of proposal progress.
**Position Responsibilities:**
+ Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
+ Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
+ Initiate the proposal generation process.
+ Collaborate with internal teams to develop and present retrofit proposals.
+ Support modifications for all business product lines including: Interiors, Connectivity, Avionics, AP&S (Airplane Performance & Safety), and BCF (Boeing Converted Freighter).
+ Develop and maintain relationships and partnerships with internal and external customers, stakeholders, peers, partners and direct reports.
+ Monitor proposal progress and keep customers updated.
**Basic Qualifications:**
+ Bachelor's Degree in Engineering or equivalent.
**Preferred Experience and Qualifications:**
+ A solid background in aviation engineering with an understanding of aircraft retrofit modifications.
+ Proven experience in customer-facing roles, demonstrating exceptional communications skills, relationship-building abilities and the capacity to understand and address the customer needs effectively.
+ Experience working with airline and/or leasing organizations.
+ Experience working with EASA Part 21 design organizations.
+ Good communication, project management and organizational skills.
+ Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
Applications for this position will be accepted until **Oct. 17, 2025**
**Export Control Requirements:** This is not an Export Control position.
**Education**
Bachelor's Degree or Equivalent Required
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer willing to sponsor applicants for employment visa status.
**Shift**
Not a Shift Worker (Ireland)
**Equal Opportunity Employer:**
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 ( and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Crm Specialists Jobs