43 Customer Care jobs in Ireland
Customer Care Associate
Cork, Munster
Iron Mountain
Posted 10 days ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
_Location: Ireland, UK, or France (in-person)_
Iron Mountain is seeking a **Customer Care Associate** to join our team. The ideal candidate will have a strong track record in delivering efficient customer service, using key metrics to drive decisions and support business growth.
**Key Responsibilities:**
+ Develop a strong understanding of customer needs and maintain close relationships with assigned accounts
+ Support daily, monthly, and quarterly operations to meet customer requirements
+ Monitor and manage costs in line with contract pricing
+ Collaborate with cross-functional teams to achieve company objectives
+ Drive process improvements within the customer service function
+ Participate in customer meetings, including Quarterly Business Reviews
+ Report operational performance to senior management
+ Use KPIs to track and improve team performance
+ Identify and address root causes of inefficiencies
+ Contribute to strategic initiatives that enhance business competitiveness
+ Train and support new team members
+ Manage stakeholder expectations effectively
**Requirements:**
+ Must be based in Ireland, the UK, or France
+ Fluency in French is a strong plus
+ Experience in a high-volume, customer-facing environment preferred
+ Proven problem-solving and change management skills
+ Ability to travel domestically and internationally
+ Strong written and verbal communication
+ Excellent collaboration and influencing skills across global teams
+ Proficiency in Excel
+ Familiarity with Six Sigma/Lean processes is advantageous
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090968
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
_Location: Ireland, UK, or France (in-person)_
Iron Mountain is seeking a **Customer Care Associate** to join our team. The ideal candidate will have a strong track record in delivering efficient customer service, using key metrics to drive decisions and support business growth.
**Key Responsibilities:**
+ Develop a strong understanding of customer needs and maintain close relationships with assigned accounts
+ Support daily, monthly, and quarterly operations to meet customer requirements
+ Monitor and manage costs in line with contract pricing
+ Collaborate with cross-functional teams to achieve company objectives
+ Drive process improvements within the customer service function
+ Participate in customer meetings, including Quarterly Business Reviews
+ Report operational performance to senior management
+ Use KPIs to track and improve team performance
+ Identify and address root causes of inefficiencies
+ Contribute to strategic initiatives that enhance business competitiveness
+ Train and support new team members
+ Manage stakeholder expectations effectively
**Requirements:**
+ Must be based in Ireland, the UK, or France
+ Fluency in French is a strong plus
+ Experience in a high-volume, customer-facing environment preferred
+ Proven problem-solving and change management skills
+ Ability to travel domestically and internationally
+ Strong written and verbal communication
+ Excellent collaboration and influencing skills across global teams
+ Proficiency in Excel
+ Familiarity with Six Sigma/Lean processes is advantageous
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090968
This advertiser has chosen not to accept applicants from your region.
0
Customer Care Agent
Dublin, Leinster
FlexiStaff
Posted 4 days ago
Job Viewed
Job Description
Customer Care Agent - Blanchardstown | €14.42 per hour Blanchardstown, Dublin 15 Mon-Fri | 8:00 AM - 5:00 PM Ongoing Temp | Weekly Pay | Immediate Start We're hiring a Customer Care Agent for a leading healthcare service provider in Blanchardstown. This is a full-time, ongoing temporary role with potential to go permanent for the right fit. What You'll Do: Answer calls and emails from patients and healthcare providers Coordinate orders and deliveries with internal teams and couriers Provide real-time updates to field staff Use internal systems for order processing and admin tasks What We're Looking For: Confident communicator with a professional phone manner Strong attention to detail and organisation Able to multitask in a busy environment Proficient in Microsoft Office (Word & Excel) Experience in customer care or admin (healthcare a plus) Why Apply? €14.42 per hour, paid weekly Friendly, supportive team Immediate interviews Chance to go permanent Ready to start? Apply now for immediate consideration. Skills: customer service/admin/telephone
This advertiser has chosen not to accept applicants from your region.
1
Customer Care Co-ordinator (French speaker)
Dublin, Leinster
The Hertz Corporation
Posted 14 days ago
Job Viewed
Job Description
**Job Description:**
We are seeking to employ an enthusiastic & ambitious Service Coordinator to join our Contact Centre team based in our European Shared Service, Swords Dublin.
The Service Coordinator in our Contact Centre will support Team Leaders to coordinate team efforts and engagement towards the Organisational goals, as well as will proactively support Team members with the quality and coaching strategy, and customers in case of any query, escalation or business requirements.
**What You'll Do:**
+ The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines.
+ To maximize agents' performance by designing and delivering effective coaching sessions, in order to improve quality, customer experience and sales results for the team.
+ To perform quality reviews to ensure all customer contacts are handled as per Hertz procedures and guidelines.
+ To be able to set performance related targets (e.g. sales, quality, etc.) in conjunction with Contact Centre Team Leader on a weekly basis and provide feedback where appropriate to Team Leaders to ensure agent development and customer service levels are maintained.
+ To give effective feedback to agents on their individual performance and escalate to Team Leader when underperformance is identified.
+ To provide reports and analysis on team's performance, metrics, behaviour (i.e. productivity reports, alpha mail reports, activity reports, application reports, quality reports, agent transcode reports, thereby providing the market, HESC Management, Head Office In-country and other HESC departments with accurate information).
+ To be an example for fellow employees especially for the new trainees. To coach, develop and motivate team members through giving constructive feedback so that market targets are consistently achieved/exceeded.
+ Proactively implement performance plans to deliver targets and regularly review these plans based on market targets and activity.
+ Support Team leaders with Interviewing and hiring of new employees as required to optimise resourcing levels to ensure that targets and productivity can be maintained.
+ Support Team leaders with the coordination of the team and its activities.
+ To support the market taking calls or handling files, chats, social media to ensure markets targets and objectives are met.
+ To participate in recommending changes and improvements to existing coaching.
+ To carry out administration tasks i.e. updating contact lists and various forms.
+ General ad-hoc tasks and duties as requested.
+ Need to be flexible as working hours includes rotations and the centre is open 7 days a week according to business requirement.
+ Be fully conversant with Hertz Mission Vision and values and seek to fulfil them in daily work.
**What We're Looking For:**
+ Licence to coach accreditation is preferable (required once successful).
+ Good working knowledge of Microsoft: Word & Excel.
+ Fluency in English and French is essential.
+ Good knowledge of Hertz systems and procedures is essential.
+ Strong Sales Skills, persuasive, "selling" (rather than "telling").
+ Highly Customer Service Oriented with adherence to established guidelines and procedures.
+ Socially-focused; with "how can I help you?" attitude.
**What you Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
We are seeking to employ an enthusiastic & ambitious Service Coordinator to join our Contact Centre team based in our European Shared Service, Swords Dublin.
The Service Coordinator in our Contact Centre will support Team Leaders to coordinate team efforts and engagement towards the Organisational goals, as well as will proactively support Team members with the quality and coaching strategy, and customers in case of any query, escalation or business requirements.
**What You'll Do:**
+ The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines.
+ To maximize agents' performance by designing and delivering effective coaching sessions, in order to improve quality, customer experience and sales results for the team.
+ To perform quality reviews to ensure all customer contacts are handled as per Hertz procedures and guidelines.
+ To be able to set performance related targets (e.g. sales, quality, etc.) in conjunction with Contact Centre Team Leader on a weekly basis and provide feedback where appropriate to Team Leaders to ensure agent development and customer service levels are maintained.
+ To give effective feedback to agents on their individual performance and escalate to Team Leader when underperformance is identified.
+ To provide reports and analysis on team's performance, metrics, behaviour (i.e. productivity reports, alpha mail reports, activity reports, application reports, quality reports, agent transcode reports, thereby providing the market, HESC Management, Head Office In-country and other HESC departments with accurate information).
+ To be an example for fellow employees especially for the new trainees. To coach, develop and motivate team members through giving constructive feedback so that market targets are consistently achieved/exceeded.
+ Proactively implement performance plans to deliver targets and regularly review these plans based on market targets and activity.
+ Support Team leaders with Interviewing and hiring of new employees as required to optimise resourcing levels to ensure that targets and productivity can be maintained.
+ Support Team leaders with the coordination of the team and its activities.
+ To support the market taking calls or handling files, chats, social media to ensure markets targets and objectives are met.
+ To participate in recommending changes and improvements to existing coaching.
+ To carry out administration tasks i.e. updating contact lists and various forms.
+ General ad-hoc tasks and duties as requested.
+ Need to be flexible as working hours includes rotations and the centre is open 7 days a week according to business requirement.
+ Be fully conversant with Hertz Mission Vision and values and seek to fulfil them in daily work.
**What We're Looking For:**
+ Licence to coach accreditation is preferable (required once successful).
+ Good working knowledge of Microsoft: Word & Excel.
+ Fluency in English and French is essential.
+ Good knowledge of Hertz systems and procedures is essential.
+ Strong Sales Skills, persuasive, "selling" (rather than "telling").
+ Highly Customer Service Oriented with adherence to established guidelines and procedures.
+ Socially-focused; with "how can I help you?" attitude.
**What you Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This advertiser has chosen not to accept applicants from your region.
2
Customer Care Co-ordinator (French speaker)
The Hertz Corporation
Posted 14 days ago
Job Viewed
Job Description
**Job Description:**
We are seeking to employ an enthusiastic & ambitious Service Coordinator to join our Contact Centre team based in our European Shared Service, Swords Dublin.
The Service Coordinator in our Contact Centre will support Team Leaders to coordinate team efforts and engagement towards the Organisational goals, as well as will proactively support Team members with the quality and coaching strategy, and customers in case of any query, escalation or business requirements.
**What You'll Do:**
+ The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines.
+ To maximize agents' performance by designing and delivering effective coaching sessions, in order to improve quality, customer experience and sales results for the team.
+ To perform quality reviews to ensure all customer contacts are handled as per Hertz procedures and guidelines.
+ To be able to set performance related targets (e.g. sales, quality, etc.) in conjunction with Contact Centre Team Leader on a weekly basis and provide feedback where appropriate to Team Leaders to ensure agent development and customer service levels are maintained.
+ To give effective feedback to agents on their individual performance and escalate to Team Leader when underperformance is identified.
+ To provide reports and analysis on team's performance, metrics, behaviour (i.e. productivity reports, alpha mail reports, activity reports, application reports, quality reports, agent transcode reports, thereby providing the market, HESC Management, Head Office In-country and other HESC departments with accurate information).
+ To be an example for fellow employees especially for the new trainees. To coach, develop and motivate team members through giving constructive feedback so that market targets are consistently achieved/exceeded.
+ Proactively implement performance plans to deliver targets and regularly review these plans based on market targets and activity.
+ Support Team leaders with Interviewing and hiring of new employees as required to optimise resourcing levels to ensure that targets and productivity can be maintained.
+ Support Team leaders with the coordination of the team and its activities.
+ To support the market taking calls or handling files, chats, social media to ensure markets targets and objectives are met.
+ To participate in recommending changes and improvements to existing coaching.
+ To carry out administration tasks i.e. updating contact lists and various forms.
+ General ad-hoc tasks and duties as requested.
+ Need to be flexible as working hours includes rotations and the centre is open 7 days a week according to business requirement.
+ Be fully conversant with Hertz Mission Vision and values and seek to fulfil them in daily work.
**What We're Looking For:**
+ Licence to coach accreditation is preferable (required once successful).
+ Good working knowledge of Microsoft: Word & Excel.
+ Fluency in English and French is essential.
+ Good knowledge of Hertz systems and procedures is essential.
+ Strong Sales Skills, persuasive, "selling" (rather than "telling").
+ Highly Customer Service Oriented with adherence to established guidelines and procedures.
+ Socially-focused; with "how can I help you?" attitude.
**What you Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
We are seeking to employ an enthusiastic & ambitious Service Coordinator to join our Contact Centre team based in our European Shared Service, Swords Dublin.
The Service Coordinator in our Contact Centre will support Team Leaders to coordinate team efforts and engagement towards the Organisational goals, as well as will proactively support Team members with the quality and coaching strategy, and customers in case of any query, escalation or business requirements.
**What You'll Do:**
+ The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines.
+ To maximize agents' performance by designing and delivering effective coaching sessions, in order to improve quality, customer experience and sales results for the team.
+ To perform quality reviews to ensure all customer contacts are handled as per Hertz procedures and guidelines.
+ To be able to set performance related targets (e.g. sales, quality, etc.) in conjunction with Contact Centre Team Leader on a weekly basis and provide feedback where appropriate to Team Leaders to ensure agent development and customer service levels are maintained.
+ To give effective feedback to agents on their individual performance and escalate to Team Leader when underperformance is identified.
+ To provide reports and analysis on team's performance, metrics, behaviour (i.e. productivity reports, alpha mail reports, activity reports, application reports, quality reports, agent transcode reports, thereby providing the market, HESC Management, Head Office In-country and other HESC departments with accurate information).
+ To be an example for fellow employees especially for the new trainees. To coach, develop and motivate team members through giving constructive feedback so that market targets are consistently achieved/exceeded.
+ Proactively implement performance plans to deliver targets and regularly review these plans based on market targets and activity.
+ Support Team leaders with Interviewing and hiring of new employees as required to optimise resourcing levels to ensure that targets and productivity can be maintained.
+ Support Team leaders with the coordination of the team and its activities.
+ To support the market taking calls or handling files, chats, social media to ensure markets targets and objectives are met.
+ To participate in recommending changes and improvements to existing coaching.
+ To carry out administration tasks i.e. updating contact lists and various forms.
+ General ad-hoc tasks and duties as requested.
+ Need to be flexible as working hours includes rotations and the centre is open 7 days a week according to business requirement.
+ Be fully conversant with Hertz Mission Vision and values and seek to fulfil them in daily work.
**What We're Looking For:**
+ Licence to coach accreditation is preferable (required once successful).
+ Good working knowledge of Microsoft: Word & Excel.
+ Fluency in English and French is essential.
+ Good knowledge of Hertz systems and procedures is essential.
+ Strong Sales Skills, persuasive, "selling" (rather than "telling").
+ Highly Customer Service Oriented with adherence to established guidelines and procedures.
+ Socially-focused; with "how can I help you?" attitude.
**What you Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This advertiser has chosen not to accept applicants from your region.
3
French Customer Care Specialist,Remote 45K
Dublin, Leinster
Cpl Resources - Language Jobs
Posted today
Job Viewed
Job Description
French-Speaking Customer Care Specialist (Remote, Ireland) ? Salary: €45,000 + excellent benefits | Full-time, Permanent Ready to take your customer service career to the next level with a world-leading multinational? Were looking for fluent French speakers to join our high-performing Client Care team all from the comfort of your home in Ireland. Why Join Us Work 100% remotely in Ireland while making a global impact. Earn a competitive €45,000 salary with bonus, equity, healthcare, and pension. Enjoy a supportive, international environment with real opportunities to grow. What Youll Do Deliver exceptional consultative support to valued clients. Take ownership of complex cases from first contact to resolution. Communicate clearly in both French and English, ensuring a seamless experience. Collaborate across teams to resolve technical or product-related queries. Bring positivity, flexibility, and resilience to every interaction. What Were Looking For Fluency in French (C2) and English (C1). Experience in customer service or technical support (hospitality background a plus). Strong problem-solving skills and a proactive mindset. Willingness to work flexible hours, including some weekends/holidays. ? If youre passionate about world-class customer care and want a role that rewards initiative and excellence, wed love to hear from you. Apply today or contact #CplGTPermAug Skills: French "customer support" "customer specialist"
This advertiser has chosen not to accept applicants from your region.
4
Customer Care Specialist | French Speaking | Remote in Ireland
Dublin, Leinster
Cpl Resources - Language Jobs
Posted 6 days ago
Job Viewed
Job Description
Location: Remote in Ireland Job Type: Full-time, Permanent Salary: €45,000 plus full list of benefits A leading multinational company is seeking French speaking customer care professionals to join their Client Care team. This is an excellent opportunity for someone passionate about delivering exceptional support and eager to grow within a dynamic, international environment. Key Responsibilities Provide consultative support, consistently going the extra mile for customers Manage complex, high-priority customer cases from start to finish Communicate clearly in English and French, both spoken and written Collaborate with other departments and product teams to resolve complex queries Ensure high levels of customer satisfaction Demonstrate flexibility, resilience, and a consistently positive attitude Your Profile Fluency in French (written and spoken C2 level) and English (written and spoken C1 level) Previous experience in a customer-facing role (Customer Service or Technical Support) Experience in hospitality setting is a plus Strong critical thinking and problem-solving abilities Proactive and customer-focused mindset Comfortable working flexible hours, including weekends and public holidays Location Remote in the Republic of Ireland Salary and Benefits Starting Base salary: €45,000 per annum Annual bonus and Equity Scheme Healthcare and Pension Scheme Other perks and benefits If youre passionate about delivering top-tier support and thrive in a dynamic environment, this role is for you. Skills: french "customer service" "client relationship" "customer success" Benefits: Work From Home Paid Holidays Gym Pension Bonus Holiday Fund Permanent Health Insurance
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Support - Parkwest
D10 Dublin, Leinster
€32500 - €33000 annum
Teamworx
Posted 308 days ago
Job Viewed
Job Description
Teamworx is looking for a dedicated Customer Service Supporter (Based On-Site in Park West)
Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Center with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for.
You will be an ambassador for our clients business in Ireland, being on the front line and providing the best Customer Service within any channel preferred. Based in our Support Centre in Park West, this is an exciting challenge to make your mark!
You Meet possibilities and we offer you* …
· competitive salary and benefit package
· great opportunities for professional development in an international company
· personal development with first-class practical trainings
· a great company culture
· the chance to compete, win and celebrate excellent performance
You Bring dedication and you…
· put customers first and deliver a great experience
· enjoy communicating and helping customers in different channels
· provide professional advice and solutions for the customer
· thrive in a busy and dynamic environment
· want to be a part of a great team
· support the stores and provide efficient cooperation within retail
Want to find out more? Contact Maurice Powell, Commercial Director,Teamworx on 045898037 or send your CV today.(PLEASE NOTE THIS ROLE IS BASED ON SITE IN PARK WEST AND IS NOT A REMOTE OR HYBRID ROLE)TEAMWORX DEAL IN ALL AREAS OF RETAIL, HOSPITALITY AND HEAD OFFICE ROLES. CHECK OUT OUR WEBSITE FOR MANY MORE VACANCIES.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Support Advisor
Dublin, Leinster
Cpl Resources - TEG
Posted 3 days ago
Job Viewed
Job Description
CustomerSupportAdvisor Location:Dublin (hybridworking,full-timeonsiteinthetraining,lateritwill beahybrid) StartDate:September 15th ContractDuration:6months Salary:€29,000perannum WorkingHours:Monday-Friday(09:00-18:00) Cpl is a proud Talent Partner to Bank of Ireland. We have been a trusted partner to deliver brilliant, engaged and committed people to support Bank of Irelands promises to deliver for their customers. Cpl trust that Bank of Ireland offers a fantastic opportunity for our Cpl Colleagues to learn, develop and build their career within banking and receiving access to the best training, systems, and support from our colleagues in Bank of Ireland. Our goal is that while you are a Cpl colleague on site with Bank of Ireland, you are set up for success no matter what your role, duration, or terms of your contract. This role will provide full 360 support to you by way of full training, and on-going support to develop yourself. This is an environment where the customer is the focus, and as a Cpl colleague on site with this client, you will be central to that delivery. At the heart of this purpose is our commitment for an inclusive environment. Whattheroleisabout: *Provide`BestinClass`customerserviceandprovideclearsolutionstocustomerqueries *Performandapproachyourroletotheprofessionalstandardsexpectedofaleadingcontactcentre *Worktowardsachievementofindividualperformanceobjectives *Positivelycontributetoyourteamandsupportteamcolleagues *Compliancewithallregulatoryrequirementsincludingalloperationalandadministrativeprocedures *Embracepersonaldevelopmentandensurethatrequiredlevelsofcompetencyarebeingachievedinlinewithroleexpectations Rolerequirements: *ExcellentteamplayerwithenergyandcommitmenttoachievingthegoalsoftheFraudCustomerCentre *Customerserviceexperiencewithastrongcustomerfocus *Stronginterpersonalandcommunicationskills *Aflexibleenergeticandinnovativeapproachtowork.Abilitytoadapttoachangingenvironment *Self-motivatedwiththeabilitytomeettargets *Excellentproblemsolvingandresolutionskillswithgoodattentiontodetailwithemphasisongettingitrightfirsttime DesirableQualifications,Skills&Experience: *Experienceinaphone-basedrole *StrongITSkills,i.e.,Microsoftproducts BenefitsofbeingaCplcolleagueonsite: *Greatstartingrates&hours *Engagedonboarding&training *APA/QFAsupportsubjecttorole *DedicatedEAPprogram *BikeToWorkscheme *Traveltaxincentives *Adiverseandinclusiveculture *Remote,hybrid&on-siteopportunities-Subjecttorole *Flexiblehoursavailable-Subjecttorole *Accesstothe internalBOICareersLabandsoftskilltraining Cpl is committed to providing a positive employee experience for all its people, where everyone can gain access to meaningful and challenging work with opportunities for growth and career progression. Cpl is an Equal Opportunity employer. At Cpl, we believe that delivering our vision to be the worlds best at transforming our clients and candidates through sustainable transformational talent solutions & experiences can be achieved by having a diverse and inclusive culture, where everybody feels that they can bring their whole selves to work and are proud to do so. Cpl welcomes applications from all individuals, including applicants with additional needs and disabilities, and those who have taken time out for reasons including family or caring responsibilities. As a company, Cpl is a Gold Medal holder for Diversity & Inclusion. We have also been recognised as the 5th Best Large Workplace in Ireland by Great Place to Work; these values drive our passion for our programs, supporting our clients and Cpl colleagues across our client sites. Skills: "customer service" "customer" "hospitality" Benefits: Paid Holidays
This advertiser has chosen not to accept applicants from your region.
7
Customer Support Advisor - German
Concentrix
Posted 14 days ago
Job Viewed
Job Description
Job Title:
Customer Support Advisor - German
Job Description
**Experience the power of a game-changing career** .
Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.
+ Hourly rate of £12.25
+ **Hybrid model** - A mix of days on site based in Belfast City Centre & the comfort of your own home.
+ **Full time permanent position** - Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12pm Monday to Sunday.
As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.
**What's in it for you**
+ Discount on car and home insurance with AXA!
+ 28 days paid holidays.
+ Refer a friend incentive.
+ **Employee Assist Program-** a range of support and resources, accessed free.
+ **Wrkitplatform-** access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.
+ **PUREGYM** Discount & 0% joining fee.
+ **Free healthcare cover** for you and your dependents with pension (after one year)
+ **UNUM Dental cover-** comprehensive cover enabling you to claim back costs of dental care for you and your dependents.
+ **Employee Stock Purchase Plan (ESPP)** allowing you to buy Concentrix stock (CNXC)
**Your qualifications**
Concentrix is a great match if you:
+ Excellent English & German verbal/written skills.
+ Social media or content moderation experience (desired)
+ Minimum of 6 months customer service experience (mandatory)
+ Are fully flexible between 8am-12am (Midnight) - Monday to Sunday.
+ Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home
+ Have a spotless record, free from any credit, criminal or disciplinary issues
**Experience the best version of you!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their "employer of choice."
**Concentrix is an equal opportunity employer**
_Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic._
**Eligibility to work**
In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Location:
GBR Belfast - Maysfield
Language Requirements:
German
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Support Advisor - German
Job Description
**Experience the power of a game-changing career** .
Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.
+ Hourly rate of £12.25
+ **Hybrid model** - A mix of days on site based in Belfast City Centre & the comfort of your own home.
+ **Full time permanent position** - Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12pm Monday to Sunday.
As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.
**What's in it for you**
+ Discount on car and home insurance with AXA!
+ 28 days paid holidays.
+ Refer a friend incentive.
+ **Employee Assist Program-** a range of support and resources, accessed free.
+ **Wrkitplatform-** access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.
+ **PUREGYM** Discount & 0% joining fee.
+ **Free healthcare cover** for you and your dependents with pension (after one year)
+ **UNUM Dental cover-** comprehensive cover enabling you to claim back costs of dental care for you and your dependents.
+ **Employee Stock Purchase Plan (ESPP)** allowing you to buy Concentrix stock (CNXC)
**Your qualifications**
Concentrix is a great match if you:
+ Excellent English & German verbal/written skills.
+ Social media or content moderation experience (desired)
+ Minimum of 6 months customer service experience (mandatory)
+ Are fully flexible between 8am-12am (Midnight) - Monday to Sunday.
+ Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home
+ Have a spotless record, free from any credit, criminal or disciplinary issues
**Experience the best version of you!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their "employer of choice."
**Concentrix is an equal opportunity employer**
_Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic._
**Eligibility to work**
In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Location:
GBR Belfast - Maysfield
Language Requirements:
German
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
8
Junior Customer Support Specialist
Dublin, Leinster
AMD
Posted 4 days ago
Job Viewed
Job Description
WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ Strategic Account Management Builds and nurtures strong value-add relationships with key customers and distribution partners Demonstrates a strong sense of urgency, personal responsibility, and follow through engagement with the customer Applies sound customer satisfaction and retention strategies to all customer interaction situations From forecast understanding and maintenance, effectively manages on-time revenue forecasting as assigned Manages customer demand via order entry to order fulfilment Supply Chain Assurance Management Executes timely/ongoing review of customer backlogs and collaborates with stakeholders to resolve (e.g., factory, finance, sales, and customers) Manages business through all stages of the product lifecycle (NPI, EOL) Manages inventory and DOI (Days of Inventory) to prevent incurring inventory cost to AMD) Manages Demand vs Supply profiles for AMD direct customers or distribution channels Monitors the consumption rate and ordering patterns to perform standard demand/supply analysis From forecast understanding and maintenance, effectively manages on-time revenue forecasting as assigned Influencing Others Build relationships with others in team who can provide information, intelligence, support, and other ways to help. Gains the support of others in meeting objectives as set out by team leads. Requirements 3rd Level Qualifications in Business, Supply Chain Management or related discipline Strong analytical skills, good business acumen Excellent communication skills Good problem-solving skills Team player essential #LI-DH1 Benefits offered are described: AMD benefits at a glance . AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.
This advertiser has chosen not to accept applicants from your region.
9