26 Customer Data jobs in Ireland

Insights Placement Student
Because you'll make the difference
Ready to own your career in an ever-growing fashion hub? Then take on a Primark placement starting in Summer 2026. This is your chance to grab valuable experience in a global company that truly feels like a family. You'll have real projects with real autonomy. You'll get to know incredible experts who make our fashion a reality. And you'll gain off-the-scale exposure, making a huge impact for our customers and your future. Want it? Then own it on our undergraduate placement programme.

Because you matter
People are at the heart of what we do, so it's essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first:

• Pay rate: Generous EUR 30,000 salary
• Development: A 12 month development programme which kicks off with our Freshers Week
• Balance: Our 'Your Day, Your Way' approach means you can finish up at 2pm every Friday if you've done your 37.5 hours that week
• Discounts: Use your in-store colleague discount across our fabulous range
• Support: Explore our well-being initiatives and Employee Assistance Programme, Let's Talk. As well as mentorship to get the most out of your year
• Holiday: Enjoy 27 days holiday on top of the Bank Holidays

And if you need to relocate to Dublin for the role:

• We'll support you with: flights at the start and end of your placement, an additional gross relocation allowance of EUR 1000 in your first month pay to help get you settled in, a bundle of homeware so you don't have to pack your duvet and pillows and a travel allowance to support with your travel over the holiday season. We'll also support you opening a bank account and registering for tax and social security in Ireland.
• Not sure where to live? Primark currently partner with Highfield House, student accommodation. You will have the option to stay at Highfield House and if you do, Primark will generously contribute towards 25% of your total annual rent and cover your deposit

About You
If you're an undergraduate looking for a 12 month placement before you head back to university for your final year, we'd love to hear from you. If you're in your last year at university or have already graduated, head back to the careers website to find other roles across the business.

About The Placement
You don't watch from the sidelines around here — you get stuck in. Through hands-on experience and responsibility from the get-go, you'll gain a vast insight into how our business works and contribute to it from day one. Inspiring, supportive colleagues will make you feel welcome and valued. And we'll also help you to develop your skill set and grow your potential through supported learning with on-the-job training, masterclasses, and an assigned buddy.

What You'll Need
Curious, detail-focused, organised, strategic thinker. That's you. You're someone who likes to question the "why" behind how people think and act; someone who is intrigued by what makes a brand. A great communicator who can engage people by creating a story, rather than just reporting numbers. You'll be able to navigate numerous stakeholders, develop relationships, and adapt findings to make insights bespoke to their function. With your initiative and interest in marketing research, you'll thrive in a fast-paced international environment thanks to your proactive attitude and brilliant problem solving.

What You'll Do
Explore the 'why' behind the 'what'. Your role will cover all things brand and consumer, helping the business understand how the Primark brand is perceived and what the key opportunities are for brand growth. To do this, you'll work on our brand tracker; working with our external agency to track consumer perceptions of Primark and competitors across numerous international markets. You'll evaluate consumer reactions to campaigns to understand the impact of marketing activations and help develop future strategy. On the consumer side, you'll explore the way people think and act, such as by creating consumer profiles, understanding country differences and the impact of media, and responding to ad-hoc requests. This will develop your skills in a variety of qualitative and quantitative research methods and give you the opportunity to make your mark on Primark. All this insight needs communicating, so you'll be challenged to present findings in an easy to understand, actionable manner. With Primark increasingly entering new markets, and consumer trends constantly changing, you'll work creatively to uncover new opportunities and help inform business strategy.

Why should you apply?
In Primark, we've always said everyone's invited and we're committed to making everyone feel safe and comfortable to be themselves. We believe that a diverse, inclusive, and accessible environment elevates us all, and enables creative ideas and collaboration to flourish. Because when we work together, we can accomplish so much more.

And yes, this place moves fast, and it's growing even faster but we're committed to providing the best, and most socially and environmentally ethical fashion that's affordable for everyone. Primark Cares is our commitment to reducing fashion waste, halving our carbon footprint, and improving the lives of the people who make our products.

This placement has real impact, you could even see the results of your work, out on the shop floor Make your CV look amazing and if you wow us, there could be a permanent job up for grabs when you graduate.

Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

REQ ID:
JR-1264

• Grade IV
• 0.5 WTE (17.5 hours)
• Indefinite duration
• Board of Directors funded
• Based in Harold's Cross

Fundraising & Communications Department at OLH&CS has an ambitious strategy to ensure sustainability and growth in our direct fundraised income in line with organisational strategic. This new position of Fundraising CRM Officer will play a vital role in the transformational growth, development and stewardship of our supporter base via a wide fundraising portfolio across our three current sites of Harold's Cross, Blackrock and Wicklow. This is an exciting opportunity for a successful candidate, who is passionate about data and analytics as a platform for growth, to join a fast-paced and dynamic Fundraising and Communications environment.

Essential Requirements
Qualifications:

• Relevant Third level qualification

Experience:

• Minimum of three years relevant experience in last five years working in a similar role in a Fundraising Department of a Charity / Not for Profit organisation/ or business sector
• Proven experience pulling very large data sets from CRM, cleaning, segmenting and preparing large mailing lists
• Proven Expertise controlling data /data analytics / segmentation / development of data reports/
• Demonstrable high level of expertise and experience using Excel to drive data queries including 'Formulas', 'v look up' and 'Pivot Tables'. Expertise in Microsoft Office
• Expertise in CRM software / technology with ability to resolve technical CRM issues
• Experience in updating and integrating new technologies for example AI
• Proven results using data as a platform to drive transformative growth
• Excellent working knowledge of GDPR
• Proven organisational skills / project management skills/ working across teams

Desirable Requirements
Experience:

• Initiative, determination and attention to detail / accuracy
• Excellent problem-solving abilities
• Excellent communication skills - collaboration and ability to work cross departmentally

Informal enquiries are most welcome. Please contact Tina Connell | Fundraising Manager | |
A detailed Job Description & Person Specification is available to download below or from the Human Resources Department |
Latest date for receipt of applications is
Wednesday 29th October 2025 at 12 pm (noon)
.

Company Description
Calling our existing fuel customer portfolio and promoting our Telematics / Broadband services.

Job Description
We are seeking a detail-oriented and analytical Telco Enrichment Agent to join our team in Galway, Ireland. In this role, you will be responsible for enhancing and improving our telecommunications data and services, ensuring the highest quality of information for our customers and internal stakeholders.

• Analyze and enrich telecommunications data to improve accuracy and completeness
• Identify and resolve data discrepancies and inconsistencies in telecom records
• Collaborate with cross-functional teams to understand data requirements and implement enrichment processes
• Utilize various data sources and tools to enhance the quality and value of telecom information
• Develop and maintain databases to store and manage enriched data
• Create reports and visualizations to communicate data insights and improvements
• Assist in the development and implementation of data enrichment strategies
• Stay up-to-date with industry trends and best practices in data enrichment techniques
• Provide excellent customer service by responding to inquiries and resolving data-related issues
• Contribute to the continuous improvement of data enrichment processes and methodologies

Qualifications

• Proven experience in data analysis and enrichment, preferably in the telecommunications industry
• Strong analytical skills with attention to detail and accuracy
• Proficiency in database management and data manipulation techniques
• Experience with customer relationship management (CRM) software and Excel
• Familiarity with telecommunications systems and data structures
• Excellent problem-solving skills and ability to work efficiently under pressure
• Strong communication skills, both written and verbal
• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred)
• Relevant telecommunications certifications (preferred)
• Customer service experience and a customer-focused mindset
• Ability to work independently and as part of a team in a fast-paced environment
• Knowledge of data privacy regulations and best practices

Additional Information

Still Curious?
If you feel we are a good match for each other, you can apply online now

If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via (email protected).

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note To Recruitment Agencies
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only
send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Position:
CRM Data Administrator

Location:
Pembroke Road, Dublin 4

Contract type –
Full time, Permanent

Company Description:
Jones Engineering is a leading engineering contractor operating across Europe and beyond, delivering complex engineering solutions in sectors such as pharmaceuticals, data centres, commercial, and infrastructure. With a rich history of innovation and excellence, we are committed to driving sustainable growth and maintaining strong client relationships.

Role Summary:
As a CRM Data Administrator, you will provide high-level administrative support to the Business Development (BD) team. This role will involve coordinating key activities including proposal preparation, client engagement tracking, and supporting the tender process. You will be instrumental in ensuring the smooth operation of the BD function and contributing to the strategic growth of the company.

Key Responsibilities:

• Provide day-to-day administrative support to the Business Development (BD) team.
• Maintain and update the CRM system, BD trackers, and associated databases to ensure data integrity and consistency.
• Assist various teams in preparing, formatting, validating data templates for CRM uploads.
• Liaise with internal departments (Engineering, HR, Marketing, Finance, etc.) to gather and validate information for bids and proposals.
• Monitor tender portals and manage tender alerts, ensuring timely communication to relevant stakeholders.
• Support market research and competitor analysis initiatives.
• Ensure compliance with data protection and privacy regulations in all CRM-related activities.
• Identify opportunities for CRM process improvements and support implementation.
• Provide user support and training for CRM system users as needed.

Skills and Qualifications:

• 2+ years of experience in an administrative or coordination role, preferably within construction, engineering, or a similar industry.
• Experience supporting business development, marketing, or sales teams is desirable.
• Strong organisational skills with excellent attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with CRM systems is a plus.
• Excellent written and verbal communication skills.
• Ability to manage multiple deadlines and prioritise tasks effectively.
• Proactive, self-motivated, and a team player.

Desirable Attributes:

• Familiarity with public and private tendering processes in Ireland and/or the EU.
• Experience using document management systems (e.g., SharePoint).
• Ability to work under pressure and maintain confidentiality.

Benefits
We offer a competitive salary package commensurate with experience and qualifications. In addition, you will have the opportunity to work in a dynamic and supportive environment, collaborating with industry leaders and contributing to a sustainable future. Our company values work-life balance and encourages professional growth through training and development programs.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

U.S. Bank Global Corporate Trust Services is one of the largest providers of corporate trust services in the world. Our clients look to us for trustee, agency, escrow, document custody and money market issuing services via our 48 domestic offices and three international offices.

We are currently recruiting for our European Corporate Trust business within the Data Management & Control Group. This team are responsible for a variety of tasks including but not exclusive to ensuring client compliance with deal documents, ensuring receivables are paid fully and in a timely manner, liaising with Finance department, ensuring clients financials and Compliance certs are provided in a timely manner and completing DMC's Projects to the level required from senior management within given timeframes.

Further to this, the team have responsibility for deal set up across various platforms (ACS, STA, CTAO, SEI, ABS Trans, VIPR, PIVOT, Issue Tracker) from the deal incept, supporting testing across the various platforms, gathering of tax documentation and billing, to name a few of the further tasks.

Essential Functions:

• Deal Document Oversight – Ensuring that information required from clients relating to Deal documents are received and documented correctly in a timely fashion. Escalating any issues arising from this to Relationship Management in a time sensitive manner.
• Management of aged receivables process – interacting with Relationship Managers, Transaction Managers, Client, Finance and Admin groups to ensure aged receivables are paid fully in a timely manner.
• Deal Onboarding – Set up of deals across various systems, gathering of tax documentation, fee and new deal billing set up
• Queries & Escalations – Acting as escalation contact for business line queries and requests between the business line and client correspondents.
• Participate in Bank projects and UAT testing as required
• Assist with Business line reporting
• Escalating of issues in a timely manner to management
• Change Management – continuous looking for improvements, efficiencies and enhanced controls in DMC processes.
• Completion of IAR new deal and termination reviews, inclusive of clearing exceptions
• Ability to work on own initiative to 100% accuracy
• Understanding of regulations and risk attached to the role and when to escalate to avoid issues

Basic Qualifications

• Bachelor's degree in accounting or finance, or equivalent work experience
• Three to five years of experience in trust and securities operational functions
• Three to five years of management experience

Preferred Skills/Experience

• Good knowledge of trust and securities operational functions, systems, procedures, products and services
• Good knowledge and understanding of legal, regulatory and accounting principles which directly affect Wealth Management & Securities Services business lines and clients
• Well-developed analytical, problem-solving, organizational and project management skills
• Effective interpersonal, verbal and written communication skills
• Excellent supervisory and management skills, including a well-developed knowledge of human resources
• Ability to manage multiple, unrelated tasks
• Excellent verbal and written communication skills
• Understanding of the importance of timely and correct escalation
• Ability to create, implement and adhere to controls
• Working knowledge of Corporate Trust and its products
• Experience with receivables and Deal documentation

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Posting may be closed earlier due to high volume of applicants.

Your career at Deutsche Börse Group
Your area of work
The Data Management Group assume responsibility for the research, update and maintenance of all static data in our database that relate to funds and transfer agents. The main purpose of the role is to set up new funds, review and investigate all incoming queries and maintain fund rules, on both our Vestima & Vestima Prime Platforms. We also capture Agent Codes and set up new Trading Chain on Vestima.

This role will involve investigation and problem solving, ensuring all requests are responded to in a timely and accurate manner.

Your Responsibilities
Responsible for the setup of new funds, research, update and maintenance of all static information, ensuring all information is updated in a timely and accurate manner. The candidate will be working in a team environment, which interacts with both internal and external parties and involves a diverse range of functions some of which are outlined below:

• Set up of new funds and maintenance of fund information on both our Vestima & Vestima Prime Platforms
• Set up and maintenance of Administrator and Transfer Agent Information
• Source Agent Codes and Set up of Trading Chains on Vestima for Client Portfolios & BAU cases
• Ensure that all client queries in the team are dealt with in a prompt & professional manner
• Liaise with Transfer Agents and Clients to resolve complex cases
• Ensure that only accurate information received from the market is updated on our systems
• The candidate would have to be able to work to tight deadlines, be accurate and have the ability to work on their own initiative

Your profile

• The ideal candidate will have 1 year's experience in the funds industry
• Third level qualification in Business, Accounting or Finance related area
• Proficient with MS Office Outlook, Excel, Word and Access
• Proactive with the ability to work on own initiative
• Strong organisational skills and excellent attention to detail
• Ability to work under pressure to meet deadlines
• Strong problem solver with good analytical skills
• Excellent interpersonal and communication skills
• Taking on responsibility
• Results orientation
• Integrated thinking
• Problem solving skills
• Communication skills
• Planning/Organisation
• Willingness to learn
• Quick learner
• Proficient across multiple Core Systems and local applications

NOTE:
This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.

Company Culture Cork
Our
PEOPLE
, our focus on
RESULTS
and Our Commitment to Our
CUSTOMERS
and
COMMUNITY
drives Our success. Candidates must demonstrate an ability to understand and apply these four key elements (the building blocks) that shape our culture at Clearstream Cork - People, Customers, Results and Community #Clearstream

Job Title:
Material Master Data Management Specialist

Location:
Arklow, Ireland (3 days/week on-site)

Duration:
Until March 2026

Role Overview

Seeking a Material Master Data Specialist to support daily operations and migration activities, including data validation and user acceptance testing (UAT).

Key Responsibilities

• Maintain and manage
  material master data
  in SAP.
• Support
  data migration
  (cleansing, mapping, validation).
• Execute and document
  UAT
  for migrated data.
• Collaborate with business and IT teams to resolve data issues.
• Ensure data accuracy and compliance with governance standards.

Requirements

• Experience with
  SAP Material Master Data
  (ECC or S/4HANA).
• Background in
  data migration
  and
  UAT
  .
• Strong attention to detail and communication skills.
• Available
  3 days per week
  on-site in
  Arklow
  .

Software Engineer – Data Management

PGIM Fixed Income
A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world's leading global asset managers

If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today.

At PGIM, You Can

What you will do

Our Technology Solutions Group is a dynamic, fast-paced environment, with exciting changes on the horizon under new senior leadership. We are looking for you to support and build out scalable data platform for our Front, Back and Middle Office stakeholder groups.

As a data engineer, you will design and develop robust data pipelines using Python and Java, alongside building scalable APIs to expose data services. Collaborating with cross-functional teams, you'll translate business requirements into efficient, high quality, and scalable data platform. In addition, you will be responsible for providing Level-3 support for production incidents. We want you to see this challenge as a unique and valuable opportunity, so if this sounds interesting, then PGIM could be the place for you.

This position is performed in a hybrid manner with a mix of work performed from our office in Letterkenny, Ireland and remotely.

What you can expect

• Build applications ensuring that the code follows modern coding practices and industry standards, using best design patterns and architectural principles.
• Develop high-quality, well-documented, and efficient code adhering to all applicable company standards.
• Collaborate with tech leads to define technical designs and work with other team members to understand the system end-to-end.
• Partner with product owners to understand business needs, define feature stories, and deliver robust solutions with real business impact.
• Troubleshoot and resolve production incidents and service requests in a timely fashion.
• Develop unit tests, integration tests, and functional automation, researching and resolving problems discovered by quality assurance or product support.
• Work on complex problems requiring analytical skills and the ability to evaluate intangible variables.
• Identify opportunities to simplify the application development toolset, reducing unnecessary complexity and streamlining processes.
• Maintain a consistent feedback loop with development teams to champion modern technology adoption and decommissioning of legacy stacks.
• Develop data pipelines using programming languages, including but not limited to Java and Python.
• Work as part of a delivery team, collaborating with others to understand requirements, analyses and refine stories, design solutions, implement them, test them, and support them in production.
• Ensure that the software you build is reliable and easy to support in production. Providing Level-3 support for production issues when needed.

What you will bring

• 3+ years of experience developing software applications with a primary focus on Java or Python
• Exposure to building applications and APIs using Python programming language, frameworks, libraries and packages.
• Experience in writing and testing scalable code, debugging programs, and integrating applications with third-party web services.
• Fluent in relational database experience in Microsoft SQL server.
• Knowledge of Java enterprise development using Spring Boot, Spring Framework and REST APIs is a plus.
• Knowledge of building cloud-based applications on AWS or Azure.
• Knowledge of best practices for monitoring and supporting business critical processes and systems.
• Excellent analytical and problem-solving skills with the ability to think quickly and offer alternatives both independently and within teams.

What you will need

• 3+ years of experience working in a technology role preferably in software engineering, BSA/QA and/or application support.
• Knowledge of Fixed Income Asset management environments, for example trade lifecycle, operations, compliance, regulation, risk, financial reporting will be a plus.
• A hunger for continuous learning, constantly looking for opportunities to improve upon the status quo.
• Strong communication skills and an enthusiastic team player.
• Strong research, analytical, investigation and troubleshooting skills.
• A tenacious sense of ownership and a desire to bring incidents to resolution quickly.
• Experience with writing database queries using SQL (MS SQL preferred)
• Excellent documentation skills with ability to document processes, requirements, incident resolution steps etc.

What will set you apart?

• Experience working in Cloud technologies (AWS and/or Azure)
• Hands-on Java development experience in enterprise applications.
• Financial industry experience, specifically Fixed Income asset management.
• Direct experience supporting front, back and middle office teams (Investment, Operations, Compliance, Client Reporting, Data Governance).
• Ability to prioritize effectively within a dynamic global environment.
• Strong team player, results oriented with a flexible approach.
• Good interpersonal and communication skills, with excellent relationship building skills.
• Comfortable operating in high pressure environments whilst managing multiple incidents.
• Ability to deal with and navigate difficult situations through strong teamwork.
• PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

What We Offer You

• Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.
• Annual Leave of 23 days at full pay.
• Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.
• Annual Bonus Programme & Shop LK Vouchers / CleverCards (subject to eligibility): Along with an annual bonus employees are rewarded with Shop LK Vouchers/ CleverCards which are paid tax free.
• Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee's salary.
• Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education.

About PGIM Fixed Income
PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets.

Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow.

Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. For more information, please visit PGIM Fixed Income

PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants' gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community. PGIM Ireland's aim is to hire the best people for the open roles and all appointments will be made on merit.

Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.

PGIM Ireland has been awarded the IBEC Keep Well Accreditation Mark, this is in recognition of our commitment to making our employees wellbeing a priority.

Responsibilities

• Serve as primary point of contact for customer on data management deliverables
• Manage multiple large studies or program of studies (possibly global)
• Provide leadership and senior support to DTLs on multiple large global programs of global studies
• Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
• Lead direct negotiations with customer, e.g., timelines, financial, process, resources
• Meet with Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables
• Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects
• Serve as the escalation point for unresolved data issues
• Ensure appropriate resources are assigned to meet project deliverables
• Create and/or review and sign-off on all data management plan (DMP) documents
• Manage service performance and provide leadership to identify root causes of issues and implement remedial actions
• Serve as Subject Matter Expert (SME)
• Provide leadership and expertise in a specific CDM task or technology
• Independently manage SOW/budget
• Independently bring process improvements and solutions to the CDM team/CDM department
• Lead a focus team or global or local best practice team
• Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions

Required Knowledge, Skills And Abilities

• Previous experience and proven competence in managing delivery of multiple global trials through full DM life-cycle (i.e. large trials of at least 1000 patients)
• Demonstrated expert data management skills and advanced knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation)
• Previous experience and proven competence in handling complex customer negotiations and bid defense meetings independently
• Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology
• Knowledge of operating procedures and work instructions and the ability to apply them in practice
• Knowledge of Good Clinical Practices and relevant regulatory guidelines
• Excellent communication, interpersonal, customer service, and teamwork skills
• Excellent organizational and problem-solving skills
• Excellent project management skills
• Ability to work independently
• Comprehensive understanding of clinical drug development process
• Ability to establish and maintain effective working relationships with co-workers, managers and customers

Minimum Required Education And Experience

• Bachelor's Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field
• Around 7 years direct Data Management experience, including 5 or more years as a CDM project lead; or equivalent combination of education, training and experience

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more