565 Customer Retention jobs in Ireland

Leevin Group is in short and long-term student accommodation services. The company was founded in 2018 in Dublin with the aim of providing students with reliable and value-for-money accommodation services. Our mission is to deliver to all our customers a satisfying and unique experience while staying in Ireland.

Take a look down below to know more about our new position at Leevin Group.

Are you looking to launch your career in the dynamic world of Sales? We have exciting opportunities for motivated individuals who are eager to make an impact and develop their skills in a Customer Retention Agent role. Join our team and be part of a collaborative environment where your dedication and enthusiasm can shine.

The role of Customer Retention Agent role is fundamental to our organization's success, they act with dedication in client retention and reallocation initiatives during the low season, safeguarding the company's occupancy and revenue.

This position demands a proactive and results-driven professional who can effectively communicate the value of our products or services to retain clients. You will play a critical role in achieving or exceeding sales targets, maintaining an organized sales pipeline, and contributing to the overall success of our sales team.

Key Tasks and Responsibilities (in this role you will)

Proactively contact customers in notice period, presenting reallocation or retention alternatives.

Manage the reallocation process, ensuring agility and accuracy when transferring customers to new properties.

Prevent vacancy in abandoned units, activating referrals through current residents and waiting lists.

Support the Sales Supervisor in cases assigned, ensuring proper follow-up.

Update booking status and stages in internal systems (DM, Freshdesk, etc.).

Ensure proper key management during check-in and check-out processes.

Open tickets in Fixflo when needed, ensuring proper communication with the Maintenance team.

Handle customer communication through phone, email, and in-person contact.

Generate weekly performance reports on retention rate, reallocation time, and occupancy impact.

Key Functional Competencies and Individual Competencies

Strong communication and negotiation skills.

Proactivity and sense of urgency in handling customer needs.

Customer-oriented mindset with consultative approach.

Ability to manage multiple tasks and prioritize effectively.

Knowledge of sales and retention processes.

Familiarity with CRM tools and customer support platforms (Freshdesk, DM, Fixflo).

Teamwork and collaboration across departments.

Analytical ability to generate reports and track KPIs.

Experience / Education (You are/have)

Previous experience in Sales, Customer Service, or Account Management, ideally in housing, hospitality, or subscription-based services.

Knowledge of customer retention and reallocation strategies is desirable.

Intermediate English (mandatory); Portuguese and/or Spanish are a plus.

Good knowledge of Excel and reporting tools.

If you are a results-driven individual with strong retention skills and a customer-focused approach, we encourage you to apply for the Customer Retention Agent role. Join our team and play a vital role in driving our company's revenue growth through effective sales efforts and customer relationship management.

Benefits

• Gewardz – after 6 months
  
  Wellhub – after 1 year
  
  Leevin Milestones – recognition for length of service starting from 2 years
  
  30% discount on Leevin short-term accommodations
  
  GP discount
  
  Discount on English courses
  
  Discounts at partner restaurants and pubs
  
  Discounts on health and wellness services with Leevin Group partners

Join our team and grow your career in a supportive and dynamic environment. If you're eager to contribute to an essential part of our business and build a foundation for your future .

Customer Retention Consultant

Job Description:

Customer Retention Consultant

Location: Dublin

Hybrid Role

Permanent

Full Time

We make health happen

At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. With no shareholders, our customers are our priority - and our people are empowered to make a real difference every day.

As a Customer Retention Consultant in our Dublin office, you'll be part of a growing team focused on supporting our members across the European Economic Area (EEA). You'll play a key role in helping customers stay with Bupa by understanding their needs, offering tailored solutions, and delivering exceptional service. If you're passionate about people, problem-solving, and making health happen - this is the role for you.

Key Responsibilities

In this role, you'll:

• Proactively manage your assigned customer portfolio, focusing on retention, renewals, pricing discussions, and expansion opportunities.
• Handle inbound and outbound calls with empathy and professionalism, identifying customer needs and offering solutions that meet them.
• Resolve customer queries with care and confidence, ensuring satisfaction and loyalty.
• Maintain accurate and up-to-date customer records in our management system.
• Stay informed about our products and services to provide expert advice and consultative support.
• Collaborate with the wider sales team to maximise retention results and drive customer engagement.
• Uphold the highest standards of quality and compliance, in line with internal policies and regulatory requirements.

What We're Looking For

We're looking for someone who's customer-focused, confident, and committed to delivering results. You'll bring:

• Fluency in English; additional European languages are a plus with a preference on French.
• A proven track record of meeting and exceeding sales and service targets.
• Strong interpersonal, communication, and influencing skills.
• A proactive, self-motivated approach with excellent time management and organisational skills.
• Experience working with high-value consumer products and high-net-worth customers.
• A good understanding of European geography and time zones.
• Previous experience in a multi-skilled, customer-facing role, ideally within a contact centre environment.

Relevant education in sales or related fields is useful but not essential - we value experience, drive, and potential.

Why Bupa

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

Time Type:

Full time

Job Area:

Business Development

Locations:

Dublin - BG EEA

Employee mentoring programme, Referral programme, Company pension, Cycle to work scheme, Free flu jabs, Health & wellbeing programme, Financial planning services, Gym membership

About Us:

Samson Training delivers high-quality training programmes across Ireland and the UK. We are seeking a proactive and detail-oriented individual to support our client relations and follow-up activities.

Role Overview:

We are looking for a motivated Client Relations & Follow-Up Specialist to manage ongoing communication with our clients. This role involves making follow-up calls, sending emails, and maintaining positive client relationships to ensure smooth coordination of training schedules and services.

Key Responsibilities:

• Make follow-up calls to existing and prospective clients.
• Send timely email follow-ups regarding bookings, course information, and documentation.
• Maintain records of client interactions and update databases accordingly.
• Build strong client relationships through clear, professional communication.
• Provide support to the management team with client coordination and feedback collection.

Requirements:

• Excellent communication skills in English (both spoken and written).
• Strong organisational skills and attention to detail.
• Previous experience in customer service, telesales, or client follow-up is preferred.
• Access to a reliable internet connection and suitable home-working setup.

Job Type: Full-time

Pay: From €1,278.00 per month

Benefits:

• Work from home

• Move from a reactive role to a proactive career.
• Swap client churn for uncapped commission.
• Take control of your career progression in a merit-based environment.

Access
is a market-leading
Healthcare Recruitment Consultancy in Dublin
. We're looking for ambitious professionals with a
background in Customer Retention
to join our growing team. This role is a direct path to leveraging your client management and problem-solving skills in a new way, with a clear focus on
meritocratic and rapid career progression
and
limitless earning potential
.

Why Make the Move?

• You'll be valued:
  Transition from a role where you speak to unhappy customers to one where you speak to people who are eager to hear from you: candidates looking for a new job and clients interested in our services.
• Use your skills for growth:
  Your expertise in negotiation and conflict resolution is the perfect foundation for a career in recruitment. You will use those same skills to create new business and generate income, not just prevent losses.
• Escape the ceiling:
  You'll leave behind the limitations of your current career path for a role with a clear, fast-tracked route to management and leadership.

What We Look For

• 1-3 years of experience in a Customer Retention, Renewals, or Account Management role.
• A proven track record of meeting or exceeding targets and KPIs.
• Exceptional ability to navigate difficult conversations and build strong relationships.
• An ambitious and resilient mindset, with a hunger for a fast-paced and rewarding career.

Compensation

• Basic salary + high-potential commission structure
• Average earnings for an average performer in Year 1: €45K+
• Average earnings for an average performer in Year 2: €66K+
• This role features an uncapped commission structure, meaning these figures are simply average references, but high performers take home much more than this

Ready to take your career to the next level? Get in touch to learn more at or

At Unispace, we are committed to transforming workplaces to meet the diverse needs of today's dynamic global brands. Our agile, end-to-end approach is delivered seamlessly across borders, fueled by strong client partnerships and supported by insightful workplace intelligence and innovative technology.

We believe that everyone deserves to work in an environment that inspires productivity, fosters peak performance, and promotes overall well-being. Across our 48 global studios, we recognize that positive work environments cultivate open, collaborative, and supportive cultures, enriched by the contributions of independent and motivated individuals from all backgrounds.

While our core business revolves around strategizing, designing, and building workplaces for some of the world's leading brands, we understand that our people are our greatest asset. We prioritize their growth and well-being through a comprehensive Employee Value Proposition program that includes rewards and recognition, career development opportunities, and a strong focus on mental and physical well-being.

To further support our team, we embrace flexible working arrangements, including hybrid working options that empower our employees to balance in-office collaboration with remote work flexibility. This approach not only enhances work-life balance but also allows us to harness the full potential of our diverse and talented workforce.

Role Profile:
As a
Principal, Client Engagement
at Unispace in Dublin, you will be a strategic leader, instrumental in driving our growth and market presence in Ireland. You will be responsible for building, cultivating, and nurturing high-value client relationships with corporate occupiers and key decision-makers. This role demands a proactive, commercially astute individual who can leverage deep industry knowledge to identify new opportunities, articulate Unispace's integrated value proposition, and guide clients through complex workplace transformations from initial contact through successful project delivery. You will work closely with our strategy, design, and delivery teams to ensure client objectives are consistently met and exceeded.

Responsibilities:

• Lead the identification, qualification, and pursuit of new business opportunities with prospective corporate clients in the Irish market.
• Cultivate and manage long-term, strategic relationships with C-suite executives and key decision-makers, acting as a trusted advisor on workplace strategy and real estate solutions.
• Develop and execute comprehensive client engagement strategies that align with Unispace's growth objectives and market positioning.
• Conduct in-depth market research and analysis to identify industry trends, competitive landscapes, and potential client needs.
• Prepare and deliver compelling proposals, presentations, and pitches that effectively communicate Unispace's integrated capabilities and value proposition.
• Collaborate seamlessly with internal teams across strategy, design, pre-construction, and delivery to ensure a unified approach to client solutions and project execution.
• Manage the end-to-end sales lifecycle, from initial outreach and qualification through negotiation, contract signing, and client handover to the delivery team.
• Maintain accurate and timely records of client interactions, pipeline status, and market intelligence within Unispace's CRM system.
• Act as a brand ambassador for Unispace, participating in industry events, networking opportunities, and thought leadership initiatives.
• Contribute to the strategic planning for the Irish market, providing insights on client demands and growth opportunities.

About You:

• Bachelor's degree in Business, Architecture, Interior Design, Real Estate, or a related field.
• Minimum of 10-15 years of proven experience in business development, client engagement, or strategic account management within the commercial real estate, design & build, architecture, or interior design sectors, with a strong focus on corporate clients.
• Demonstrated track record of successfully identifying, developing, and closing significant commercial projects, ideally within the workplace sector.
• Exceptional client-facing, presentation, and negotiation skills, with the ability to influence and build rapport with senior stakeholders.
• Strong commercial acumen and understanding of the integrated design and build delivery model.
• Excellent communication (verbal and written), interpersonal, and strategic thinking abilities.
• Highly proactive, results-oriented, and self-motivated with a strong ability to work independently and as part of a collaborative global team.
• Deep understanding of the Irish commercial real estate market and key industry players is highly advantageous.
• Proficiency in CRM software and presentation tools (e.g., MS Office Suite, Google Workspace, Adobe Creative Suite for presentations).

The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required.

We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis.

The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required.

We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis.
Inclusion and Diversity Commitment:
At Unispace, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity hiring and will evaluate qualified applicants without regard to race, religion, color, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, marital status, medical condition (as defined by state law), physical or mental disability, military service, veteran status, pregnancy, childbirth, and related medical conditions, genetic information, or any other characteristic protected by applicable law.

We are proud that our leadership reflects this commitment, with
persons of color, women, neurodiverse and LGBTQ+ individuals
playing pivotal roles in shaping the future of our organization. Their unique perspectives and experiences drive innovation and help us create a truly inclusive culture. We are dedicated to ensuring that every voice is heard and that our workplace is a space where diversity is not only celebrated but is integral to our success.

• Be heard and respected - Your ideas matter, and your voice helps shape how we grow.
• Learn, share, grow - Progress faster by collaborating with your teammates
• Build a career with purpose - Make a real impact while advancing in recruitment

Are you stuck reacting to churn instead of building real relationships? What if your next role as a Recruitment Consultant actually valued your voice - and helped you grow faster?

If your current job feels like a constant battle—handling complaints, trying to prevent customer loss, and always playing defence—you're not alone. But you are ready for something better.

At Access Healthcare, we see retention differently. It's not about fixing problems after they happen, it's about creating trust, delivering value, and building long-term relationships. As a
leading healthcare recruitment firm in the heart of Dublin
, Access Healthcare connects top-tier professionals with the organisations that need them most. Now, we're inviting you to step out of reactive customer retention and into a
Recruitment Consultant career
where your impact is visible, valued, and rewarded.

Why Access Healthcare?

• Your voice matters -
  In our open, non-hierarchical culture, your ideas shape strategy, not just scripts. Collaboration and transparency are the norm, not the exception.
• Grow through others -
  Learn fast by working with experienced teammates, sharing knowledge, and challenging each other to be better every day.
• Accelerate your career -
  With structured development, mentorship, and clear progression, you'll move forward with purpose—and upward with speed.
• Make a real impact -
  Support clients and candidates in life-changing decisions while building a career that reflects your ambition and values.

Who You Are

• 1-5 years of experience, such as: Customer Retention Specialist, Customer Retention Manager, Retention Agent, Retention Executive
• Ready to work in a culture that values transparency, growth, and collaboration
• Driven by results, motivated by KPIs and targets
• Proven track record of career progression

What else?

• Average Total Compensation for Year 1:
  €45K+ (Base + Commission)
• Every deal counts -
  uncapped commission
  that fuels your ambition
• Clear Career Path
• Your performance drives your progress, and your growth never goes unnoticed.
• Group Training Sessions, Quarterly Lunch sessions, Team Events, and more

This isn't just a retention role. It's a chance to redefine what retention means, for your clients, your career, and yourself

Ready to step into something better? Apply now or reach out directly to learn more.

About The Team
Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

• Preparing costings for clients through Tourplan and client's platforms, with the aim of maximising margins and revenue
• Producing quotations within an agreed time frame and in an agreed presentation style
• Ensuring timely invoices are being raised in Tourplan and send to clients
• Managing post-sale customer care
• Actively communicating and raising challenges from clients and markets
• Liaising with the Contracting Team to ensure product range evolves with customer requirements
• Monitoring performance and suggesting activities to enhance performance
• Willingness to travel when required
• Handling and qualifying customer enquiries by phone and email

Your profile

What skills do I need?

• Fluency in French & English
• Experience in sales, tourism, operations, or event management
• Strong communication and negotiation skills
• Ability to work under pressure and multitask in a fast-paced environment
• IT literate
• Attentive to detail and commercially aware

Download

Seeks to deepen relationship with customers during interactions by being customer-focused; connecting the customer to Microsoft executives. Proactively develops a comprehensive understanding of customer industry and identifies opportunities to drive optimization and digitalization solutions. Engages with customers to lead strategic technology transformation. Develops and oversees the execution of account plans for multiple accounts to ensure Microsoft revenue targets and customer business needs are met. Sets priorities, focus, and resources and strengthens operations. Expands network of key internal partners to ensure execution of core tasks and account transactions. Orchestrates others to anticipate issues on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as need to improve customers' overall experience. Leads and orchestrates extended virtual teams and key stakeholders with deep industry expertise to expand customer relationships. Educates decision makers of assigned accounts on Microsoft's value proposition aligned to customers' business objectives. Develops strategies to secure buy in and execution of plans and aims to identify new opportunities within assigned accounts. Implements strategies to engage stakeholders and sells opportunities and usage of Microsoft solutions. Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in customer industry.

Account Management

Expands network of key internal (e.g., Industry Solutions (IS)) and external partners for accounts to ensure execution of core tasks and account transactions. Grows sales and partner impact and engages mainstream partners to develop and promote mutually-beneficial customer business and technology transformation strategies. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners' sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.

Anticipates moves within assigned accounts, as well as potential problems and ways to mitigate risks. Determines prioritization of action for multiple assigned accounts based on customer needs, sales-generating importance, growth opportunities, and account risks, all while maintaining a high level of commitment and accountability for assigned accounts. Consults and coordinates with the account management team to make necessary adjustments, determine what actions to tackle first, and re-adjust priorities to respond to pressing and changing demands.

Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.

Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts to ensure Microsoft revenue targets and customer business needs are met. Drives accountability to deliver on account plans among the extended virtual teams and internal industry experts. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth. Ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays.

Customer Engagement

Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization through consultative engagement to establish Rhythm of Business (RoB) with customer sponsors to highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Seeks to deepen relationship with customers during interactions by being customer-focused and consistently honoring commitments and connecting the customer to Microsoft executives, and partners with them to foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing outputs, and reflect in the engagement strategy in our customer plan.

Proactively develops a comprehensive understanding of the customer's business and technology needs and priorities for each assigned account. Identifies opportunities to drive optimizations and new business and technology solutions based on customer's strategies. Presents solutions and ideas based on customer insights. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed. If industry aligned, also develops a comprehensive understanding of the customer's industry.

Understands customer drivers of business transformation and leads new opportunities and orchestrates internal teams to accelerate the customer's digital transformation. Engages with customers to lead strategic technology direction/transformation within assigned accounts customer. Proactively mitigate competitive risk. Mitigate competitive risk. Ensures line-of-business wins are captured (e.g., testimonials) for referencing through insightful listening.

Industry Knowledge

Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities and potential threats the customers face. Coordinates with internal industry experts (e.g., industry teams, industry specific partners) to gather industry data of assigned accounts and improve planning. Demonstrates a strong understanding of the customers' business strategy and the direction of the industry.

Sales Excellence

Leads and orchestrates extended virtual teams and key stakeholders with deep industry expertise (e.g., customers' sponsors) to expand relationship with decision makers and stakeholders of assigned accounts by leveraging best-in-class sales and communication techniques and tools to meet customer needs and accelerate sales. Document and creates stakeholder map in the account plan of the key decision makers, influencers, sentiment, etc.

Seeks customer feedback (both formal and informal) of assigned accounts to identify and understand the drivers of satisfaction and/or dissatisfaction. Leverages internal resources to support customer needs. Orchestrates others (e.g., Customer Success Account Management (CSAM)) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as need to improve customers' overall experience. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.

Develops value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes to generate business and upsells. Presents business plans to customers to generate new non-qualified opportunities.

Implements strategies to engage relevant stakeholders of assigned accounts and create and/or identify upselling/cross-selling non-qualified opportunities and drive consumption of Microsoft solutions while utilizing common sales and delivery methodology for the Microsoft sales organization.

Educates decision makers of assigned accounts on Microsoft's value proposition aligned to customer's business objectives. Establishes the competitive advantage. Develops plans to offer solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.

Required / Minimum Qualifications

• Master's Degree in Business Administration with professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
  
  OR
• Bachelor's Degree in Business, Technology, or related field with solid professional experience working in a relevant industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
  
  OR Equivalent experience

Additional / Preferred Qualifications

• Master's Degree in Business Administration with extensive professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
  
  OR
• Bachelor's Degree in Business, Technology, or related field with long-standing professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
  
  OR Equivalent experience
• Demonstrated account management experience or equivalent

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Description
Our culture believes in
POWERING YOUR POTENTIAL
. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what
**
is all about.

Strategic Account Manager
In this role, you will have the opportunity to effectively manage the relationship and business strategies for large, complex assigned accounts to grow our share of the customer's wallet and achieve the strategic goals.

Responsibilities
You will be actively involved in developing, managing, and expanding business relationships with assigned accounts, by understanding current and emerging customer needs as well as developing and executing account strategies to grow share with existing accounts and support new business opportunities.
You will also be:
Having the European regional responsibility for designated Global Strategic Accounts

Working with and leading the tendering process with regional sales teams for all proposals, technical submittals, local codes & regulations, and contractual obligations

Utilising industry experience to influence future designs of critical projects in Europe for future Pipelines

Building strong relationships to partner with key departments within the business and the customer organization

Working closely with the project execution team to prepare for future works, resource requirements, and regional coverage

Working closely with the supporting engineering and procurement team on the design evolution of BOP to reduce risk and cost in future projects

Outlining strategy and processes between Cummins and the designated account to assure future business continuity between Cummins and the designated account.

Qualifications
You will ideally have industrial, manufacturing, or project engineering experience within a power distribution/power generation environment with proven experience in the execution of customer-related projects. However, if you enjoy and can evidence a high level of attention to detail, energy, resiliency, and strong communication skills along with an interest in project engineering and already had an electromechanical experience, we'd love to hear from you. Here are some of the other skills and competencies we'd like you to have:

BA degree in Engineering (industrial, mechanical, electrical, electromechanical) or relevant technical discipline;

MA and (or) MBA degree in the technical discipline or social discipline is a plus;

Significant equivalent work experience in a relevant discipline area is required, including previous customer and/or product experience.

Experience in power generation/power distribution areas is essential to the position;

Deep knowledge of Technical Customer Management;

Project management skills and experience;

Fluency in English, as this is our main business language, along with any other European languages (as and advantage)

At Cummins, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified individuals, regardless of race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or any other status protected by law. As a disability confident employer, we strive to make our recruitment process as accessible as possible. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know.
Your journey with us matters
Job
Sales

Organization
Cummins Inc.

Role Category
Hybrid

Job Type
Exempt - Experienced

ReqID

Relocation Package
No