20 Customer Service Representatives jobs in Ireland

Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As an Institutional Prime Client Services Specialist you'll join a high performing team of client servicing professionals whose performance is critical to Coinbase achieving its mission. You will serve as a subject matter specialist for Coinbase's institutional suite of products (Prime, Custody), providing premier client service and operations to our most valued institutional clients and coverage teams. Diligent, insightful, and have a bias towards action, you will play a crucial role in the success of the Institutional Operations Services organization as we help build the crypto economy.
The role goes beyond being the face of Coinbase for our top tier clients as team members are also expected to have a high level of system, product and crypto expertise to ensure client queries are managed autonomously within our exceeds client expectations client model.
*What you'll be doing (ie. job duties):*
* Serve as a product and service domain expert for Institutional clients across the lifecycle of the client relationship and activity on the platform.
* Operationalize new and existing policies, processes, and procedures related to the Client Services scope, ensuring alignment to risk and control requirements
* Navigate multiple channels, supporting our highest value customers and institutions on Coinbase's institutional products. Includes understanding and executing complex workflows across analytics,

What You Need to Know Matrix Recruitment is currently recruiting for a Client Services Manager to join a global leader in the financial services sector. This position will be based in either Dublin or Limerick and offers a hybrid working model. In this role, you will manage a portfolio of clients, ensuring a seamless delivery of

Tax Senior Manager Private Client Services Dublin About RSM As one of the world's largest networks of audit, tax, and consulting firms, RSM is committed to delivering big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. RSM Ireland is one of the country's fastest growing advisory firms, specialising in the provision of audit, tax and consulting services to leading domestic and international mid-market clients. We are a key member of the RSM International network and work closely with over 65,000 colleagues in 820 offices, spanning over 120 countries. RSM International is the world's most rapidly growing accountancy network and currently ranked number six globally. When you join RSM you'll have a world of opportunity to build the career you want. It's your future. Own it at RSM. Our clients range from growth-focused entrepreneurial businesses through to leading multi-national organisations across many sectors and operating nationally and across borders. At RSM Ireland, we are embracing the hybrid working model and at present all our roles facilitate this. The Opportunity Due to our continued growth and ambitious plans for further expansion in Ireland, we have an exciting opportunity to add a Tax Senior Manager (Private Client Services) to our diverse and progressive tax team. The role will offer an environment for someone looking to accelerate their knowledge, skills, and development in a creative, entrepreneurial and supportive team, working with lots of fantastic clients along the way. This is a fantastic opportunity to join a growing team at an exciting part of its journey, working on a hybrid basis and reaping the rewards of being at home and in the office on a weekly basis. The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You'll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking! The successful candidate will be: Building and maintaining relationships with a portfolio of clients and providing a high standard of client service, with a core focus on privately owned clients. Coordinating and collaborating with other RSM member firms on cross-border projects and business development initiatives. Managing the tax compliance obligations on a portfolio of private clients and leading the delivery of high-quality tax advisory services to those clients. Contributing to the operational management of the tax department, including leading key business development initiatives. Liaising with clients in a timely responsive manner, advising, researching, and resolving all relevant tax issues and technical matters on advisory assignments. Assisting partners with the build out and commercial management of the firms private clients portfolio and related services. Providing mentorship to junior staff, and work on attracting, developing, and retaining the best talent for the firm. The Person The ideal candidate will have the following skills and experience: ITI and/or ACA or ACCA qualified. At least 3 to 4 years' experience in a management role in a tax practice or industry. Experience in managing a private client portfolio with strong commercial expertise. Relationship management - ability to read situations and modify behaviour to build quality, diverse relationships. Demonstrate an ability to adapt to changing client and market needs, to contribute to new ideas and propose innovative solutions to problems. Strong technical skills to deliver private client tax advisory services. Experience in coaching and mentoring staff. Team player with strong communication & interpersonal skills. Strong Microsoft applications skills; Outlook, Teams, Excel, PowerPoint, and Word. #RSM is an equal opportunity employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
+ Current hours of support begin at 7am through until 10pm Monday - Friday, working 7.5 hours each day on a shift rotation basis which changes each week.
+ Occasional, planned, Saturday weekend work.
**Role Description**
We are currently looking for an IT Helpdesk Representative to join an energetic Global team in our Tralee office. The successful candidate will report to the Helpdesk Team Lead in the Tralee office. The overall role is to provide high-end quality customer service to our end-users located in North America and EMEA, assisting them their IT related issues and queries.The ideal candidate will be diligent, reliable, quick to learn and calm under pressure with a logical, methodical and accurate approach to troubleshooting issues and supporting the business. Ability to take direction as part of a team and confident to apply themselves individually in line with team ethos. Excellent observation skills, telephone skills and communication both verbal and written are vital.The individual will participate in the daily administrative details and will possess a process-oriented mind set. This role requires effective communication skills and will liaise with all levels across the company. The role involves working as part of a team in a Multinational Financial Services Company. Current hours of support begin at 7am through until 10pm Monday - Friday, working 7.5 hours each day on a shift rotation basis which changes each week. Occasional, planned, Saturday weekend work. We are a global support team and are open for business as usual for other regions during our

Job Description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Client Solutions team to partner with the Business to provide a comprehensive view of our products. Job Summary: As a Solutions Manager within the Client Solution team at J.P. Morgan, you will play a critical role in ensuring that deals are executed and onboarded efficiently and on time to maximize revenue opportunities. You will proactively and positively promote and manage the implementation of new business into J.P. Morgan. You will be responsible for Project Managing new and incremental deals, will gain an exposure to the many products that JPM offer, and will be encouraged to identify opportunities for continual improvements within client onboarding and promote these forward. Job responsibilities: Provide 'Best in Class' Implementation client experience Take responsibility for the implementation of deals, from start to completion Deliver Project management of virtual teams comprised of representatives from various organizational disciplines (e.g. Sales, Product, Operations, Technology) Act as the face to the client, agreeing structure, requirements and operating models, meeting on a regular basis and providing updates and handling client concerns. Partner with the sales and

Job Description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Client Solutions team to partner with the Business to provide a comprehensive view of our products. Job Summary: As a Solutions Analyst within the Client Solution team at J.P. Morgan, you will play a critical role in ensuring that deals are executed and onboarded efficiently and on time to maximize revenue opportunities. You will proactively and positively promote and manage the implementation of new business into J.P. Morgan. You will be responsible for Project Managing new and incremental deals, will gain an exposure to the many products that JPM offer, and will be encouraged to identify opportunities for continual improvements within client onboarding and promote these forward. Job responsibilities: Provide 'Best in Class' Implementation client experience Take responsibility for the implementation of deals, from start to completion Deliver Project management of virtual teams comprised of representatives from various organizational disciplines (e.g. Sales, Product, Operations, Technology) Act as the face to the client, agreeing structure, requirements and operating models, meeting on a regular basis and providing updates and handling client concerns. Partner with the sales and

Job Title: Customer Support Administrator Location: Limerick Remuneration: €14.80 - €17.25 per hour Contract Details: Temporary ongoing, dependant on client requirements Responsibilities: Support the company's clients with order and service ? Deliver pre and post-sales support to customers and channel partners Prepare accurate quotations in line with company standards Conduct analysis and reporting, including weekly updates for customers Manage quality returns and coordinate with repair centres Resolve post-sales issues related to orders, delivery, and payments Validate data across reports for sales representatives and customers Take on assigned projects and adapt responsibilities to meet goals ? Position Overview: We are on the lookout for a detail-oriented and proactive Customer Support Administrator to join our dynamic team! As the first point of contact for customer inquiries related to RFQs, sales orders, and RMAs, you will play a crucial role in ensuring customer satisfaction and effective communication. ? Qualifications: Experience in a customer support or

Teamworx is looking for a dedicated Customer Service Supporter (Based On-Site in Park West)

Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Center with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for.

You will be an ambassador for our clients business in Ireland, being on the front line and providing the best Customer Service within any channel preferred. Based in our Support Centre in Park West, this is an exciting challenge to make your mark!

You Meet possibilities and we offer you* …

· competitive salary and benefit package

· great opportunities for professional development in an international company

· personal development with first-class practical trainings

· a great company culture

· the chance to compete, win and celebrate excellent performance

You Bring dedication and you…

· put customers first and deliver a great experience

· enjoy communicating and helping customers in different channels

· provide professional advice and solutions for the customer

· thrive in a busy and dynamic environment

· want to be a part of a great team

· support the stores and provide efficient cooperation within retail

Want to find out more? Contact Maurice Powell, Commercial Director,Teamworx on or send your CV today.(PLEASE NOTE THIS ROLE IS BASED ON SITE IN PARK WEST AND IS NOT A REMOTE OR HYBRID ROLE)TEAMWORX DEAL IN ALL AREAS OF RETAIL, HOSPITALITY AND HEAD OFFICE ROLES. CHECK OUT OUR WEBSITE FOR MANY MORE VACANCIES. 

Location: Sofia, Bulgaria
Language Requirements: Fluent Irish + English (B2)
Contract Type: Full-time, on-site (permanent with initial training)
Relocation Support: Available

Ready for an exciting next step? We're looking for Irish-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their career, build valuable skills, and embrace a new cultural experience.

What youll do

• Deliver outstanding customer service via phone, email, and chat

• Understand and address user needs to ensure satisfaction

• Help with general inquiries, product support, and troubleshooting

• Collaborate with your team to provide a seamless customer experience

Who you are

• Fluent in: Irish

• Comfortable using English at a B2 level

• Strong communication skills and a positive, customer-focused mindset

• No prior experience requiredjust a willingness to learn and grow

What we offer

• Fully paid training to get you started ️

• Stable career path and development opportunities

• Attractive salary packages

• Private health insurance and access to 50+ benefits and services

• Supportive international environment , with referral bonuses

• Modern office in Sofia city center with gym, relaxation zones, and gaming areas

Why Sofia?

Bulgaria offers a compelling blend of high-quality city life and affordability. Sofia, in particular, shines as a modern hub at the foot of Vitosha Mountainperfect for both professional growth and outdoor pursuits. Enjoy rich cultural offerings, international communities, and a vibrant startup ecosystemall while living well within budget.

Apply now and start a remarkable journey to build your career and explore life in Sofia.