77 Customer Service jobs in County Dublin

Are you an experienced Customer Service Agent? Then we're looking for you to join in our Dublin office.

Customer Service is the first point of contact for our clients, who vary from home users all the way to large corporates. This role is Monday to Friday evening hours, the times are 11am to 8pm Monday to Wednesday and 12pm – 8pm Thursday and Friday.

You'll be asked the widest range of questions and your goal is to help everyone in the best possible way. We're only fully satisfied when our clients are

You're right for the Customer Service Agent role at because .

• you have a minimum of 1-3 years of experience as a Customer Service Agent or similar,
• you're eager to learn, you're ambitious and you like to use your own initiative,
• you are a solid team-player and like to work closely with other colleagues,
• you can deal with large volumes of customer calls,
• you can ensure all customer emails/queries are replied to in a timely and professional manor,
• you're keen to learn about our brand and how we do things,
• you have very good spoken and written English language skills,
• you're friendly and work well under pressure,
• you have good communication skills and great time-keeping

And in return, here's what you can expect from us:

• a rewarding job in a thriving, vibrant company,
• a competitive salary and benefits,
• great local and international colleagues,
• training opportunities and room for personal development.

Why work at

• you'll work in a dedicated and energetic team where your personal contribution is valued,
• you'll work in an international company and be in daily contact with colleagues overseas (we've around 1800 hundred colleagues across Europe),
• we believe in a good work/life balance,
• we are a dynamic company with an informal work environment,
• we embrace new ideas and technologies, both in Ireland and the rest of Europe we're growing fast, so there are lots of career opportunities.

is part of the wider 123ink group of companies operating across Europe (Ireland, Benelux, Netherlands, Spain, Portugal, UK, Sweden and Poland). The group has in excess of 7 million clients in Europe. To cope with our continued growth, we recently even opened our own production facility in China Each of our shops, regardless of the country, offers competitive pricing, best-in-class delivery times, great service and expert advice.

is one of Ireland's biggest and best suppliers of printer consumables. Founded in Dublin in 2006, we've over 400,000 clients around Ireland and we continue to grow strongly each year. This is the result of our business strategy whereby our customers are central to all that we do.

Our goal is to be THE biggest and best in the coming 5 years and we've plenty of room here for dozens more colleagues. Maybe you could be our next team member

If you're curious and want to take it to the next level, then we invite you to apply now

Job Type: Full-time

Pay: €32,000.00 per year

Benefits:

• Employee discount

Experience:

• Customer service: 1 year (required)

Work Location: In person

Job description

2Flow is the fulfilment division of the Cyclone Group. We are looking to recruit friendly, enthusiastic, and hardworking individuals to join our customer service team. On the job training will be provided to successful applicants.

Your main duties will be to communicate with customers by email and phone via inbound and outbound calls and some administration work.

Our warehouse is located in Dublin 11.

What we are offering:

• A full-time position with a rapidly expanding company.

• Competitive pay and conditions for the right individuals. If you're a hard worker who can work quickly and efficiently, we will pay you accordingly.

• The opportunity to grow within the company if you demonstrate the right attributes and attitude.

Responsibilities:

• Ensure all customer queries are dealt with efficiently and in a timely manner

• Work as part of a busy team but also able to use your own initiative to seek solutions and efficient ways to support our customers.

• Data entry in to prebuilt reports

• Take Inbound calls

• Amend online orders through our WMS

• Organize courier deliveries / collections when required

• Communicate issues to the warehouse team when necessary

Skills & Requirements:

• You are computer literate and comfortable working with computer systems and Microsoft Office

• You must live in Dublin (Ireland) and/or have a means of transportation to report to work at our warehouse in Dublin 11.

• Fluent English speaker.

• Excellent communication skills

• Strong attention to detail and problem-solving ability

• May be required to work on the floor from periods during peak times.

• Full Attendance and punctuality are essential.

Job Type: Full-time

Pay: From €13.80 per hour

Benefits:

• On-site parking

Language:

• English (preferred)

Work Location: In person

Are you an experienced Customer Service Agent? Then we're looking for you to join in our Dublin office.

Customer Service is the first point of contact for our clients, who vary from home users all the way to large corporates. This role is Monday to Wednesday 9am to 6pm, Thursday and Friday 9am to 5pm.

You'll be asked the widest range of questions, and your goal is to help everyone in the best possible way. We're only fully satisfied when our clients are

You're right for the Customer Service Agent role at because.

• you take ownership of looking after our collection orders face-to-face, ensuring every customer has a positive experience,
• you're flexible and willing to help cover phones and emails whenever needed,
• you support our backorder team by keeping customers informed of any stock delays quickly and efficiently,
• you're proficient in Excel and comfortable working with data,
• you know that attention to detail is key to delivering excellent customer service,
• You support of Returns department during busier periods
• you have a minimum of 1–3 years of experience as a Customer Service Agent or in a similar role,
• you're eager to learn, ambitious, and able to use your own initiative,
• you are a strong team-player who enjoys working closely with colleagues,
• you are used to handling large volumes of customer calls,
• you ensure all customer emails and queries are replied to promptly and professionally,
• you're keen to learn all about our brand and how we do things,
• you have excellent spoken and written English skills,
• you're friendly, work well under pressure, and have great time-keeping and communication skills.

And in return, here's what you can expect from us:

• you're friendly, work well under pressure, and have great time-keeping and communication skills.
• And in return, here's what you can expect from us:
• a rewarding job in a thriving, vibrant company,
• a competitive salary and benefits,
• great local and international colleagues,
• training opportunities and room for personal development.

Why work at

• you'll work in a dedicated and energetic team where your personal contribution is valued,
• you'll work in an international company and be in daily contact with colleagues overseas (we've around 1800 hundred colleagues across Europe),
• we believe in a good work/life balance,
• we are a dynamic company with an informal work environment,
• we embrace new ideas and technologies, both in Ireland and the rest of Europe we're growing fast, so there are lots of career opportunities.

is part of the wider 123ink group of companies operating across Europe (Ireland, Benelux, Netherlands, Spain, Portugal, UK, Sweden and Poland). The group has in excess of 7 million clients in Europe. To cope with our continued growth, we recently even opened our own production facility in China Each of our shops, regardless of the country, offers competitive pricing, best-in-class delivery times, great service and expert advice.

is one of Ireland's biggest and best suppliers of printer consumables. Founded in Dublin in 2006, we've over 400,000 clients around Ireland and we continue to grow strongly each year. This is the result of our business strategy whereby our customers are central to all that we do.

Our goal is to be THE biggest and best in the coming 5 years and we've plenty of room here for dozens more colleagues. Maybe you could be our next team member

If you're curious and want to take it to the next level, then we invite you to apply now

Job Type: Full-time

Pay: €32,000.00 per year

Benefits:

• Employee assistance program
• Employee discount
• On-site parking

Language:

• English (preferred)

Work Location: In person

Are you an experienced Customer Service Agent? Then we're looking for you to join in our Dublin office.

Customer Service is the first point of contact for our clients, who vary from home users all the way to large corporates. This role is Monday to Friday evening hours, the times are 11am to 8pm Monday to Wednesday and 12pm – 8pm Thursday and Friday.

You'll be asked the widest range of questions and your goal is to help everyone in the best possible way. We're only fully satisfied when our clients are

You're right for the Customer Service Agent role at because .

• you have a minimum of 1-3 years of experience as a Customer Service Agent or similar,
• you're eager to learn, you're ambitious and you like to use your own initiative,
• you are a solid team-player and like to work closely with other colleagues,
• you can deal with large volumes of customer calls,
• you can ensure all customer emails/queries are replied to in a timely and professional manor,
• you're keen to learn about our brand and how we do things,
• you have very good spoken and written English language skills,
• you're friendly and work well under pressure,
• you have good communication skills and great time-keeping

And in return, here's what you can expect from us:

• a rewarding job in a thriving, vibrant company,
• a competitive salary and benefits,
• great local and international colleagues,
• training opportunities and room for personal development.

Why work at

• you'll work in a dedicated and energetic team where your personal contribution is valued,
• you'll work in an international company and be in daily contact with colleagues overseas (we've around 1800 hundred colleagues across Europe),
• we believe in a good work/life balance,
• we are a dynamic company with an informal work environment,
• we embrace new ideas and technologies, both in Ireland and the rest of Europe we're growing fast, so there are lots of career opportunities.

is part of the wider 123ink group of companies operating across Europe (Ireland, Benelux, Netherlands, Spain, Portugal, UK, Sweden and Poland). The group has in excess of 7 million clients in Europe. To cope with our continued growth, we recently even opened our own production facility in China Each of our shops, regardless of the country, offers competitive pricing, best-in-class delivery times, great service and expert advice.

is one of Ireland's biggest and best suppliers of printer consumables. Founded in Dublin in 2006, we've over 400,000 clients around Ireland and we continue to grow strongly each year. This is the result of our business strategy whereby our customers are central to all that we do.

Our goal is to be THE biggest and best in the coming 5 years and we've plenty of room here for dozens more colleagues. Maybe you could be our next team member

If you're curious and want to take it to the next level, then we invite you to apply now

Job Type: Full-time

Pay: Up to €31,000.00 per year

Benefits:

• Employee discount

Experience:

• Customer service: 1 year (required)

Work Location: In person

Customer Service Representative's - Based at Busáras

About Us

Brandtactics is a leading field marketing, events and activations company, delivering high-quality brand experiences across Ireland. We pride ourselves on our professionalism, strong client relationships, and exceptional team. When we work with a client, we become an extension of their brand, friendly, professional, and focused on delivering a great customer experience every time. We are now recruiting key staff to represent Bus Éireann and Expressway.

The Role

As a Customer Service Representative, you'll be the brand ambassador representing a National Brand been the helpful face customers remember. This is an active role, engaging with the public from assisting passengers to reach their destination. Your interaction is key for the brand creating positive travel experiences and building brand loyalty.

Hours of Work

Monday to Friday - 10am to 7pm

Saturday 9am to 6pm

Sunday 12 noon to 7pm

Key Responsibilities

• Greet customers warmly and provide accurate travel information.
• Assist with ticket sales (online, ticket vending machines, or mobile devices).
• Help passengers navigate stations, airports, and boarding areas.
• Troubleshoot ticket machine issues (full training provided).
• Manage queues to ensure smooth and timely boarding.
• Support marketing promotions, surveys, and data collection campaigns.
• Assist passengers with accessibility needs.
• Work closely with station staff, drivers, and the Bus Éireann team.
• Complete end-of-shift reports.

What We're Looking For

• Candidates that can make an Impact. Your role directly shapes the customer experience for thousands of passengers, making travel smoother and more enjoyable
• Strong customer service skills and a friendly, approachable manner.
• Ability to problem-solve calmly and professionally.
• Confident communicator, fluent in English.
• Well-presented and punctual, with a team-player attitude.
• Experience in customer-facing roles is an advantage (but full training is provided).
• Career driven representatives who want to work in public-facing roles where no two days are the same.

Why Join Us?

• Be part of a supportive team that values and looks after its staff.
• Enhance your training and development skills.
• Professional Development. Build transferable skills in customer care, teamwork, and brand representation that enhance your career opportunities.
• Team Culture. Be part of a supportive, professional team that values and looks after its staff.

Pay: €13.50-€4.00 per hour

Job Types: Full-time, Part-time

Pay: .50 per hour

Expected hours: 13.50 – 14.00 per week

Application question(s):

• Are you available Full Time or Part Time ?
• Are you available to commence on October 1st

Language:

• Fluent English (required)

Work Location: In person

Customer Service Representative – English/French Speaking

At Cardinal Health, we aim to be a trusted partner, offering a broad range of innovative solutions that help our customers provide cost-efficient, more effective healthcare. Join our team of 50,000 humble partners striving each day to make healthcare more efficient, providers more effective, and patients as healthy as possible.

We are currently looking to recruit a Customer Service Representative. Based in our office in Dublin, Ireland you will be responsible for, but not limited to, the following.

Work Schedule: Monday - Friday day shift, including a hybrid work model

Responsibilities

The Customer Service agent is responsible for maintaining a positive experience for our customers. The role will partner closely with our internal regional Commercial teams, Operations, supply chain, and other Order-to-Cash functions to ensure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. The role is responsible for implementing the processes critical to manage the business accurately and efficiently.

The Customer Service agent will act as the point of contact on a day today basis, owning the operational relationship with the customer and their duties will include:

• Daily processing of orders in an accurate manner.
• Responding to customer queries via email and telephone in a timely manner and to the highest standard with an aim to resolve completely first time.
• Resolving order, shipping, returns, credits & invoice queries.
• Dealing with customer complaints, escalating to management as appropriate.
• Reviewing daily reports for customer allocations, blocked orders etc. ensuring shipment in line with the committed lead time.
• Investigating and processing returns orders, credits & invoice queries.
• Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
• Responds to inquiries from internal customers, such as commercial and other supply chain teams, regarding order tracking information as well as on-hold, back order and high priority statuses.
• Establish strong working relationships with commercial team, OTC provider and other client functions required to provide a consistent, quality customer experience.
• Provide ongoing feedback to drive efficiencies by identification of process gaps and bottlenecks at a customer level.
• Ensure discrepancies are resolved in a timely manner and provide visibility to the management team to identify root causes so that these can be addressed.
• Ensure compliance with all relevant guidelines and controls – legal, regulatory and other country or customer specific requirements.

Qualifications and Experience

• Education: Some third level preferred or similar experience preferred.
• Languages: Fluency in English and French required.
• 1-2 years' experience in a Customer Service / Order Management role.
• Strong team member, building an environment of trust and inclusivity.
• Solution orientated and ability to work on own Initiative.
• Operates in a collaborative mindset.
• Communication skills with strong interpersonal skills including active listening.
• Strong attention to detail.
• Ability to multi-task and adapt in a fast and dynamic organization.
• Demonstrated passion for excellence with respect to treating and caring for the customers.
• SAP system knowledge and familiarity with order management processes preferred.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

The suitable candidate will be responsible for supporting the matchmaking team to deliver a top quality service to our customers. The role will involve date-setting, customer satisfaction calls, taking feedback from customers and updating the customer files. The role will also involve joining the emergency phone rota to ensure matches happen as planned, general administration duties and social media post contributions. There may also be some incoming call handling, data entry and conducting profile interviews. We are looking for the next long-term member of our matchmaking team to help ensure our customers receive the very best service possible and enjoy their experience with Intro. Ours is a small team of dedicated matchmakers who value the opportunity to help form relationships and successful outcomes. The role requires proficiency in the following: - Smart phone technology (familiarity with how to use an iPhone) - Computer literate: Internet, email and general Microsoft office use. The successful candidate must have excellent interpersonal and organisational skills. The role is fast paced and involves keeping detailed records therefore the right candidate must easily deal with pressure and be very efficient. Proficiency in social media/marketing experience and any sales/customer service experience are a benefit.

Job Types: Full-time, Permanent

Pay: €26,500.00-€27,400.00 per year

Ability to commute/relocate:

• Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please email us at with a few lines on why you would like to work at Intro Matchmaking. Include 'Why I want to work at Intro' in the subject line.

Education:

• Leaving Certificate (preferred)

Experience:

• customer service: 1 year (preferred)
• call centre: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Application deadline: 25/09/2025

Expected start date: 01/10/2025

Customer Service Representative's

About Us

Brandtactics is a leading field marketing, events and activations company, delivering high-quality brand experiences across Ireland. We pride ourselves on our professionalism, strong client relationships, and exceptional team. When we work with a client, we become an extension of their brand, friendly, professional, and focused on delivering a great customer experience every time. We are now recruiting key staff to represent Bus Éireann and Expressway across a range of customer service and event roles in stations, airports, and at major events nationwide.

The Role

As a Customer Service Representative, you'll be the brand ambassador representing a National Brand been the helpful face customers remember. This is an active role, engaging with the public from assisting passengers to reach their destination at Bus stations, Dublin airport and specific events. Your interaction is key for the brand creating positive travel experiences and building brand loyalty.

Key Responsibilities

• Greet customers warmly and provide accurate travel information.
• Assist with ticket sales (online, ticket vending machines, or mobile devices).
• Help passengers navigate stations, airports, and boarding areas.
• Troubleshoot ticket machine issues (full training provided).
• Manage queues to ensure smooth and timely boarding.
• Support marketing promotions, surveys, and data collection campaigns.
• Represent the brand at special events, festivals, and high-footfall locations.
• Assist passengers with accessibility needs.
• Work closely with station staff, drivers, and the Bus Éireann team.
• Complete end-of-shift reports.

What We're Looking For

• Career-driven representatives who want to work in the events, transport, and promotions industry.
• Strong customer service skills and a friendly, approachable manner.
• Ability to problem-solve calmly and professionally.
• Confident communicator, fluent in English.
• Flexibility to work in different locations such as Bus Aras and outside the Bus Terminus at Dublin Airport directing passengers to their destination.
• Well-presented and punctual, with a team-player attitude.
• Experience in customer-facing roles is an advantage (but full training is provided).
• Career-driven representatives who want to work in public-facing roles where no two days are the same.

Why Join Us?

• Be part of a supportive team that values and looks after its staff.
• Opportunities to work in diverse locations, from busy city stations to major events.
• Ongoing training and development to help you grow your skills.
• Competitive pay, based on experience, with potential for progression.

How to Apply

Send your CV to with "Brand Ambassador Application" in the subject line.

Job Type: Full-time

Pay: €13.50-€14.00 per hour

Expected hours: No more than 35 per week

Application question(s):

• Are you available to work on a rotating shift schedule as part of a team. Shifts will include early, mid, and late rotations. For example: Shift 1: 07:00 – 15:00, Shift 2: 11:30 – 19:30, Shift 3: 14:30 – 22:30.

Language:

• Fluent English (required)

Location:

• Dublin, CO. Dublin (required)

Work Location: In person

Overview:

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN DUBLIN

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We're looking for a Customer Service Specialist who is passionate about helping people, solving problems, and delivering exceptional support to work with a global client.

Here is all you need to know…

• Start Date: Various 2025
• Salary: €16.00 per hour /€3280 per annum with potential to earn up to 436 with a performance related bonus. 0 JOINING BONUS PAYABLE WITHIN THE FIRST 3 MONTHS
• Job Type: Permanent
• Working Hours: 40 hours per week (including training)
• Training: 2 weeks onsite in Dublin.
• Joining the team: Please note that this role is fully office based in Dublin.

What will the shifts look like.

• Hours:
  
  Monday to Sunday, 08:00 AM – 19:00 PM

Responsibilities.

• Assist our community and help resolve inquiries empathetically, accurately and on time
• Become and remain knowledgeable about client products and community standards
• Make well balanced decisions and personally driven to be an effective advocate for our community
• Investigate and resolve issues that are reported on such as requests for account support and reports of potentially abusive content
• Respond to user inquiries with high quality, speed, empathy and accuracy
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
• Enforce Terms of Use by carefully monitoring reports of abuse on the site
• Review the reported content within agreed turnaround times and standards of quality
• Recognize trends and patterns, and escalate issues outside the company policy to the global tea

Who we are looking for…

• A professional, polite and courteous telephone manner
• Ability to deliver excellent service with outgoing nature
• Excellent verbal and written communication skills, with fluency in English essential
• A good listener who can convey empathy, patience and understanding
• Confident and proactive to deal with difficult situations and conversations
• Confident in having customer conversations, with 2-3 years of customer support experience via phone, email and webchat essential
• High levels of accuracy and attention to detail
• Confident in working independently
• Self-motivated and able to affectively problem solve
• Interpersonal skills
• Be driven to work towards achievable targets
• Experience in working with vulnerable customers
• Previous call centre/ customer service experience is essential

Values we look for you to have:

• Process Excellence - doing things well means something to you and you will always strive to improve on your work
• Collaboration - you enjoy working with others and you like working as a team player
• Communication - You can speak and write clearly and in a confident manner
• Emotional Intelligence - You possess the ability to be emotionally intellignt meaning you are able to empathise, be kind and be good with others.
• Open-mindedness - you possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
• Critical thinking - you are abl to think logically when making decisions
• Solution Orientation - having a forward thinking mindset focused on resolving challenges
• Entrepreneurship - taking owenership, not being afraid to take on new tasks, develop and have a self-driven mindset.

What will my role involve…?

• Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact
• Supporting and providing a positive experience for all our customers by helping them with all aspects of their queries
• Helping customers that may be vulnerable
• Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers
• Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer
• Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management and ability to multitask
• Confident in following processes and being able to clearly explain these to our custome

What are the benefits.

• Healthcare insurance
• Death in service
• Annual leave 20days + 10 days bank holiday
• 4% pension
• Bonus (non contractual and applicaple for certain roles)

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Disclaimer Please note that candidates may be required to complete and pass additional psychometric testing before start date.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.