52 Data Center Technician Intern jobs in Dublin

Data Center Technician
Job ID
225520
Posted
19-Jun-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data Centers
Location(s)
Dublin - Dublin - Ireland
**About the Role:**
As a CBRE Data Center Technician, you will perform preventative maintenance and corrective repairs within a Data Center operation.
This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
**What You'll Do:**
+ Assist with daily site inspections of all Mechanical & Engineering systems and technical equipment, including servicing and maintenance.
+ Ensure the site's environmental conditions provide a safe work environment.
+ React to Building Management System alarms, and complete emergency repairs as needed.
+ Work with third-party vendors, ensuring compliance with company-developed processes, procedures, and all applicable laws and regulations.
+ Alert management if subcontractor performance doesn't meet all requirements per the Master Service Agreement.
+ Complete planned preventative maintenance (PM) and reactive maintenance on all equipment.
+ Check BMS for running and alarm conditions and respond to HVAC-related client problems.
+ Building walkthroughs, taking meter readings from UPS, PDU's and utilities.
+ Provide fixes to facility and plant faults and defects.
+ Complete assigned work according to established processes and procedures. Follow all safety processes and requirements and ensure all regulatory requirements and quality standards are met. Conduct routine quality checks for comprehensive maintenance records.
+ Complete all required training to ensure successful completion of all job-related responsibilities.
+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
+ Impact through clearly defined duties, methods, and tasks are described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need:**
+ Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Ability to work shifts that may include weekends and holidays
+ Must be able to Meet the physical requirements of this role.
+ To effectively present information to an internal department, client, management and/or colleagues.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Electrical Data Center Technician (Shift)
Job ID
210917
Posted
18-Mar-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data Centers, Engineering/Maintenance
Location(s)
Dublin - Dublin - Ireland
**Purpose of the job**
To cover the shift at the Dublin sites when the resident engineers are on annual leave/absent; carry out planned preventative maintenance, reactive works to building infrastructure/plant, equipment in accordance with agreed service levels, and respond to site engineering requests emergencies.
Undertake small installation works, repairs to building fabric, and general facilities repairs.
**Key Responsibilities**
**Ensure that routine maintenance is carried out to all building Plant, equipment and systems to meet and exceed expectations and agreed service level agreements.**
+ **Respond to Building Management System alarms, and effect emergency repairs as needed.**
+ **Issue and ensure appropriate controls within the Permit to Work systems.**
+ **Ensure that MOP's and SOP's applicable to the maintenance industry are followed.**
+ **Ensure that suitable spares are available to carry out maintenance of the above plant.**
+ **Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices**
+ **Ensure that engineering subcontractors are appropriately supervised, and comply with contractual commitments, and site operating processes.**
+ **To develop a good working relationship with all members of CBRE staff and client's staff.**
+ **Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required.**
+ **Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times.**
+ **Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning.**
+ **Ensure logbooks, shift hand-over and the client's reporting is updated.**
**Working hours/ place of work**
The main place of work will be Data centres around Dublin sites, working hours are Shift 7am to 7 pm Nights or days as part of a continental shift pattern
**Accountabilities**
+ Accountable to Contract Manager, ACFM or/and Site Supervisor.
+ The post holder does not have any directly reporting staff.
+ This post carries no direct budgetary responsibility.
+ Accountable for maintaining appropriate stocks of spares and consumables and ensuring their secure storage and controlled issue.
+ Full Accountability for critical maintenance performed by the post holder and also for subcontractors works designated to you
**PERSONAL SPECIFICATION**
**Education** A good basic education is essential, with good written and spoken English and basic Mathematics skills.
**Training**
+ (Desirable) The engineer must be formally trained in mechanical and electrical services maintenance. or have equivalent training or knowledge
+ City & Guilds 236 parts 1 & 2 (or later) 17th Edition or equivalent qualification
+ Up to date skills on building management systems, ACOP's, fire and environmental control, building control, and health and safety.
**Experience**
+ (Desirable) Experience of mission critical facilities maintaining, but not limited to, UPS systems, BMS operation, emergency standby generators, testing of electrical systems.
+ Comprehensive mechanical and electrical engineering experience, undertaking reactive and planned preventative maintenance.
+ Sound understanding and experience of meeting health and safety obligations with regard to maintenance activities.
**Aptitudes**
+ Good verbal communication skills
+ Organised and with good written English skills
+ Good Computer skills are a necessity as there are number of reports that are required to be sent to CBRE personnel and the client, as well as logging PPM's, work reports and incidences on the client's system.
+ To be able to demonstrate a good use of excel, word and outlook.
+ Ability to learn, and develop both technical knowledge, and understanding or local organisational systems and processes.
**Character**
+ Committed to the delivery of excellent customer service.
+ Calm manner, able to work under pressure.
+ Able to make sound decisions when needed.
+ Physically fit and able to carry tools and components by hand
+ Able to ascend and descend vertical access equipment.
+ Able to work at heights and on roofs.
+ A team player, able to work with CBRE and clients staff of all levels.
**Circumstances**
+ Able to work shifts which will include weekend and bank holiday working.
**Note**
_All details are provided for guidance only, and do not necessarily limit the responsibilities and Accountabilities of the job._
_Full details of employment terms are provided within offers of employment, The Employee Handbook, and appropriate policies within the Company._
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Data Center Mechanical Technician
Job ID
226049
Posted
01-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data Centers
Location(s)
Dublin - Dublin - Ireland
**About the Role:**
As a CBRE Data Center Technician, you will perform preventative maintenance and corrective repairs within a Data Center operation.
This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
**What You'll Do:**
+ Assist with daily site inspections of all Mechanical & Engineering systems and technical equipment, including servicing and maintenance.
+ Ensure the site's environmental conditions provide a safe work environment.
+ React to Building Management System alarms, and complete emergency repairs as needed.
+ Work with third-party vendors, ensuring compliance with company-developed processes, procedures, and all applicable laws and regulations.
+ Alert management if subcontractor performance doesn't meet all requirements per the Master Service Agreement.
+ Complete planned preventative maintenance (PM) and reactive maintenance on all equipment.
+ Check BMS for running and alarm conditions and respond to HVAC-related client problems.
+ Building walkthroughs, taking meter readings from UPS, PDU's and utilities.
+ Provide fixes to facility and plant faults and defects.
+ Complete assigned work according to established processes and procedures. Follow all safety processes and requirements and ensure all regulatory requirements and quality standards are met. Conduct routine quality checks for comprehensive maintenance records.
+ Complete all required training to ensure successful completion of all job-related responsibilities.
+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
+ Impact through clearly defined duties, methods, and tasks are described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need:**
+ Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Ability to work shifts that may include weekends and holidays
+ Must be able to Meet the physical requirements of this role.
+ To effectively present information to an internal department, client, management and/or colleagues.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Description
We are currently seeking a Data Center Operations Electrical/Mechanical/Control Engineer to join our Engineering Operations Team.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The successful candidate will oversee the operation and maintenance of the electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians are operating and maintaining AWS DCs' world-class mechanical and electrical infrastructure. In addition to technical operations and maintenance, the successful candidate will oversee facility operations and ensure the implementation of safety procedures.
The role requires a motivated, self-managed individual who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the individual needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities.
The successful candidate will be part of the Engineering and Facilities team and will be responsible for; maintaining availability for customers; ensuring maintenance and operation of technical infrastructure; and the upkeep and operation of the DC facility.
Key job responsibilities
- Assisting in the operation, and maintenance of all, mechanical, Electrical and HVAC equipment within the Data Center/Facility.
- Develop work plan for emergency repair of critical assets.
- Troubleshooting of all mechanical, electrical, HVAC systems,
- Operate under minimal supervision.
- Create and close Work Orders with appropriate data, to include labor hours, equipment maintenance, and parts used into asset management system
- Maintain changes in state in Mission Critical infrastructure in support of corrective/ preventive maintenance
- Testing: Test quality, performance, safety, and reliability of products, equipment, processes
- Act as a front line responder for hands-on electrical and mechanical equipment troubleshooting. This equipment includes, but is not limited to, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- High school or equivalent diploma
- Professional Electrical or Mechanical Certification (National Craft Certificate (NCC), Registered Electrical Contractor (REC), or equivalent)
- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls), or knowledge of key electrical competencies and theory
Preferred Qualifications
- Data center engineering operations experience
- Bachelors degree in electrical, mechanical or equivalent engineering
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Unijobs on behalf of our public sector client have a requirement for a Technical Support Analyst. This position is based off a hybrid working arrangement with the requirement to attend meetings in the office when required. The successful candidate will be employed as an agency employee working 35 hours per week. This position is also a temporary contract, initially for 6 months with the possibility of extension thereafter. The salary on offer for this position is €56,757 (€31.08 per hour). You will also accrue 30 days annual leave per annum and be paid bank holidays. Overview: This role is to provide technical support and coordination for the departments CRM or ITMS system and end user self-service portal, ensuring efficient operation and issue resolution. The role involves managing service and access requests, troubleshooting, liaising with a third-party vendor and Help Desk, coordinating user acceptance testing (UAT) and supporting system documentation and stakeholder engagement. Principle Duties & Responsibilities: Provide day-to-day technical support for the CRM / ITSM system and end user self-service portal environments. Manage and escalate incidents and service requests with a third-party vendor. Investigate and troubleshoot system issues, providing resolution or coordinating fixes with the vendor. Coordinate and manage access requests in line with access control policies. Lead and participate in UAT for system changes and enhancements; devise test scripts and document outcomes as needed. Participate in system updates and new implementations. Communicate with internal stakeholders regarding system updates, known issues and testing activities. Ensure data integrity and quality within the CRM system. Respond to common system and user support queries, providing clear and timely guidance. Develop and maintain user support materials, including Knowledge Base Articles (KBAs) and internal documentation. Attend and contribute to meetings with internal teams and external vendors related to CRM/portal performance and improvements. Support continuous improvement of the CRM and portal experience for end users. Provide support for other tasks as deemed appropriate by the management team. Post Specific Requirements: Must have: Third level qualification in Computer Science, Information Systems or Data Analytics. A minimum of 3 or more years, supporting CRM / ITSM or similar platforms from a technical perspective. Excellent problem-solving and analytical skills. Experience in a strong customer focus orientated environment. Experience in the analysis of data, identifying trends and root causes. Team player with a focus on continuous improvement. Ability to work collaboratively across technical and non-technical teams. Ability to manage multiple projects and priorities. Additional requirements specific to the post: Need to have full Driving Licence with own transport to fulfil the requirements of the role as this post will involve travel. Preferred experience working in Customer Support or Service Desk environments. Flexibility in working hours to meet the needs of the service. *This position may be subject to Garda Vetting and Foreign Police Clearance, if applicable you will be required to obtain these prior to commencing in this role* Unijobs is an equal opportunities employer Skills: uat user acceptance training support helpdesk Benefits: 30 Days Annual Leave

We are a leading nationwide, family-owned Refrigeration/HVAC contractor based in Dublin and we are looking to strengthen our technical team with the addition of a Commissioning / Technical Support Engineer. Ideally applicants will have a formal qualification in Refrigeration, either through an apprenticeship or an approved equivalent via City and Guilds or NVQ. If you feel you are a suitable candidate for these positions, we would be delighted to hear from you. Total discretion and confidentiality assured. Skills should include: Technical expertise Problem solving and Fault-Finding techniques Broad experience base First-Fix attitude Attention to detail Customer Care Electrical and Mechanical experience Experience in BMS and control systems Electronics awareness An ability to work effectively in a team Mentoring and Training of apprentices Personal Attributes: Excellent communication skills Excellent interpersonal skills Works on own initiative Proactive Leadership / Mentoring skills Team player Energetic, consistent and reliable Loyal The following is a non-exhaustive list of your roles and responsibilities Pre-Sales Design development queries Meeting consultants and contractors pre-start-up stage Survey of new projects with the sales team Liaising with sales team on technical queries in general Value Engineering input Project Management Managing projects - day to day queries from contractors / clients / consultants Planning projects at handover stage Site/Online meetings with Main Contractors / M+E / Clients Monitoring / Managing quality of installations with Sub-contractors / Tech crews Monitoring / Managing installation timelines Commissioning Pre-commissioning stage ie BMS integration etc Pre-commissioning checklist with sub-contractors / tech crew Snag list co-ordination Commissioning installations - service checkers / laptop Completion of paperwork for the O&M Aftersales / Technical Dealing with ongoing technical queries relating to projects including completed projects Warranty queries / claims / investigations Delap Reports / Fingerprint surveys of existing installations via service checker / laptop In house training for sales team / engineers / contracts admin team On site training for installation / service crews Fault finding and troubleshooting support to Service Dept Benefits: Company Vehicle Group Life Assurance Laptop Meal Allowance / Canteen Mobile Phone Pension Fund

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:** **?**
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)
**Qualifications and technical skills that will lead to success:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 2-4+ years customer facing technical support experience
+ Ability to troubleshoot difficult technical issues with ease and complexity
+ Ability to read basic Java/JavaScript code
+ Personal commitment to quality and customer service
+ Demonstrated ability to troubleshoot difficult technical issues
+ Working knowledge of the components in a web applications stack
+ Experience in one (or more) of the following: JavaScript, CSS, HTML, XML
+ Good experience writing or debugging JavaScript (or other object orientated languages)
+ Good experience in using browser debug tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc.
+ Excellent verbal and written communication skills
+ Works well in a team environment
+ Strong personal commitment to quality and customer service
+ Ability to understand and communicate complex issues and technical processes
+ Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers
**Optional Skills:**
+ A fundamental understanding of ITSM, ITIL, or CMDB
+ Experience in one (or more) of the following: UNIX Shell, AJAX, ReactJS, GraphQL, Angular
+ Basic experience administering: Linux/UNIX OR Microsoft Server
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Title Technical Operations Support Reporting to TMS Technical Operations Manager Introduction The Transport Technology Department in the National Transport Authority (NTA) is responsible for delivering and operating best in class technology solutions that support Transport Operators (e.g. Irish Rail, Bus Eireann, Local Links, Luas etc.) to deliver effective and efficient transport services to the public. To this end, the Department is procuring and implementing solutions in the area of real time passenger information systems (i.e. on-street displays and the national journey planner mobile application), a new automatic vehicle location system (the planning, tracking and managing of bus services nationally) and a national integrated transport ticketing solutions (i.e. the leap card system). The National Transport Authority wishes to contract a suitably experienced and qualified individual to the role of Technical Operations Support, reporting to the TMS Technical Operations Manager. The Role Working with the Transport Technology Operations Management Team, the principal function of this role is to lead the processing and validation of data input into the Automatic Vehicle Location System (AVL). The individual will have overall responsibility for the identification, planning, and migration of data from multiple sources, into a single consolidated data set, which will be used for a new central AVL system being sourced for use by all bus operators across Ireland. Technical Operations Support also provide support and expertise for projects (i.e. new systems) and changes to existing systems within the Transport Technology directorate. The successful candidate will be required to fulfil the following principal responsibilities. Responsibilities Leading the processing and validation of data input into the Transport Technologys (TT) various systems to ensure it provides the required level of service, accuracy and availability. These systems include, but are not limited to: Automatic Vehicle Location System (AVL); Planning Systems, including the data interface with Transport Operator systems; and oBusiness reporting capabilities including Transport Operator and Service Provider contract compliance reporting. Assisting in the triage, investigation and resolution of issues and problems with supported systems; Support Software Development Lifecycle (SDLC) and testing and QA activities, including; oTest Strategies oTest Plans oTest Cases/Suites oTest Case Management Tools Processing 'emergency' data supply changes resulting from unforeseen circumstances, such as emergency utility works creating a bus diversion, etc.; Assisting, from time to time, in testing and validation of enhancements and new features; To document and maintain processes and procedures as applicable to the TSG operations team, with full regard to how these interface with the wider business processes. This will include, but not be limited to: daily service tasks, configuration and release management, incident and problem management, service level continuity management, infrastructure and security management, disaster recovery and business continuity. Working with the Public Transport Contracts and Customer Experience teams to continually improve processes, system performance, and the customer experience. Note:The functions and responsibilities initially assigned to the position are based on current organisational requirements and may change from time to time. The appointed individual requires the flexibility to fulfil other roles and responsibilities at a similar level within the Authority. Essential Criteria: Hold a minimum of an NFQ degree level 7 qualification in computing, engineering, information technology, or, a relevant technical discipline to data analysis, preferably data science or equivalent; Have a minimum of 5 years recent experience working in a data management capacity including working with SQL databases, with 2 of those years managing people and/or projects; c)Be effective at prioritising work to ensure target dates (data supply life cycle) are achieved using the provided systems and tools with an eye for detail and accuracy; and d)Possess good communication and interpersonal skills in order to influence non-direct reports, managers and stakeholders in matters that can enhance service quality. Desirable Attributes: The ideal candidate will also: Have knowledge of commonly used public transport data specifications including NeTEx, GTFS, VDV, SIRI, and NaPTAN; Have previous experience working with GIS or spatial data. Have an understanding of and exposure to Lean Six Sigma and/or ITIL; Possess data management skills, understanding of data management principles and best practices; Have an understanding of the underlying principals related to public transport real-time systems; and Have experience of defining and understanding business requirements; Skills: SCLC Data integration SQL Benefits: Work From Home