62 Deputy Director jobs in Ireland

Employee Success Advisor - HR Operations & Knowledge Management

Dublin, Leinster Reed Global

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Our Client is a leading global organisation with a well established Dublin operation. As part of their HR support team we are seeking a generalist, comfortable with HR policy, who will join a team providing Tier 1 support to their employees. The Role: Deliver exceptional customer support to employees and managers through our Salesforce-powered Concierge portal and social support channels. Own and evolve the knowledge content ecosystem - identify gaps, write and update articles, and ensure high-quality, searchable, and accessible content that improves self-service rates and drives T0 optimization. Act as a case deflection champion - using insights and AI-driven recommendations to continuously improve knowledge effectiveness and reduce case volumes. Support ongoing projects to enhance case handling efficiency, service catalog design, and integration of AI tools that optimize routing, auto-responses, and classification. Analyze support trends and collaborate with global teams to enhance knowledge workflows and shift volume left (T1 to T0). Serve as a subject matter expert in core HR processes including time off, benefits, employee data changes, and Workday transactions. Maintain a high standard of data accuracy and process integrity while navigating confidential and sensitive employee scenarios. Participate in User Acceptance Testing (UAT) for knowledge, case management, and Workday enhancements. Collaborate cross-functionally to support HR programs, content audits, process improvement initiatives, and adoption of scalable support models. Leverage case management metrics and SLA insights to drive service excellence, reduce friction, and enhance user experience. Candidate Requirements Bachelor's degree required 3-4 years of experience in HR operations, content management, or employee support within a shared services or centralized environment Strong writing skills with experience in creating or maintaining knowledge base articles, FAQs, and how-to content Demonstrated understanding of case deflection principles, content optimization, and agent enablement strategies Proficiency in case management and HR systems (Salesforce Service Cloud, Workday HCM, or similar) Analytical mindset with ability to interpret data trends and translate them into improvement opportunities High attention to detail with a structured and organized approach to process delivery Excellent communication and interpersonal skills with a customer-first mindset Comfortable working in fast-paced, global environments with shifting priorities Experience participating in system/process testing and change management efforts Familiarity with AI-powered support models, conversational bots, or virtual agents is a plus Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: HR HR policy HR administration Human resources workday SAP Benefits: Work From Home
This advertiser has chosen not to accept applicants from your region.

Employee Success Advisor - HR Operations & Knowledge Management

Dublin, Leinster Reed Global

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Employee Success Advisor - HR Operations & Knowledge Management Location: Dublin, Ireland Level: Tier 1 HR Policy Support About the Role We are looking for a passionate and proactive Employee Success Advisor to join our HR Operations & Knowledge Management team in Dublin. This is a Tier 1 level role, focused on delivering high-quality, policy-aligned support to employees and managers across the EMEA region. This role blends HR service delivery, knowledge content management, and customer-first support. You'll play a key role in enhancing the employee experience through accurate case handling, content-driven self-service, and continuous improvement initiatives. Key Responsibilities Provide first-line HR policy support to employees and managers Deliver exceptional customer service, ensuring timely, accurate, and empathetic responses to HR queries. Maintain and improve the knowledge content ecosystem by identifying gaps, writing/updating articles, and ensuring content is accessible and effective. Champion case deflection by using insights and AI tools to improve self-service and reduce case volumes. Support projects that enhance case handling, service catalog design, and AI-driven support tools. Analyze support trends and collaborate globally to improve workflows and shift volume from Tier 1 to Tier 0. Act as a subject matter expert in core HR processes such as time off, benefits, employee data changes, and Workday transactions. Ensure data accuracy and confidentiality in all employee interactions. Participate in User Acceptance Testing (UAT) for system and process enhancements. Collaborate cross-functionally on content audits, process improvements, and scalable support initiatives. Use case metrics and SLA data to drive service excellence and improve user experience. Required Skills & Experience Bachelor's degree required. 3-4 years of experience in HR operations, shared services, or content management. Strong writing skills with experience creating or maintaining knowledge base content. Understanding of case deflection, content optimization, and agent enablement strategies. Proficiency in Workday HCM, or similar HR systems. Analytical mindset with the ability to interpret data and identify improvement opportunities. High attention to detail and a structured approach to process delivery. Excellent communication and interpersonal skills with a customer-first mindset. Comfortable working in a fast-paced, global environment. Experience with AI-powered support models, bots, or virtual agents is a plus. Language skills in German or French are a plus, but not required. Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: Policy Support HR Systems Proficiency Case Deflection & AI Tools
This advertiser has chosen not to accept applicants from your region.

Assistant Director of Nursing

Dublin, Leinster Wallace Myers International

Posted today

Job Viewed

Tap Again To Close

Job Description

? We're Hiring: Assistant Director of Nursing | Finglas ? Are you an experienced nurse with a kind heart and a steady hand, ready to support and inspire a dedicated care team? We are now recruiting an Assistant Director of Nursing (ADON) for a respected and well-run nursing home in Finglas. This is a brilliant opportunity for a clinical leader who brings not only experience, but genuine empathy, integrity, and kindness to their role. ? What We're Looking For: ? A current NMBI registration ? Leadership experience at CNM or ADON level ? A warm, person-centred approach to both residents and staff ? Strong understanding of HIQA standards and clinical governance ? A calm, supportive leader who leads by example and fosters a positive environment This is more than just a management role - it's a chance to make a meaningful difference every day and help shape the future of care in a home where residents are truly at the heart of everything. ? Location: Limerick ? Full-time, permanent role If you're a natural leader who believes in compassionate care and team collaboration, I'd love to hear from you. Feel free to reach out via DM or email for a confidential chat. ? ? #NursingJobs #ADON #AssistantDirectorOfNursing #LimerickJobs #KindLeadership #EmpathyInCare #NurseLeadership #NMBI #HealthcareCareers #NurseRecruitment At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services. See our website for more details. Privacy Policy: By applying for this role you are agreeing that your details will be stored in our database and may be considered for similar future positions. For more info see Skills: Nursing Caring ADON Leadership
This advertiser has chosen not to accept applicants from your region.

Assistant Director of Nursing

Sligo, Connacht Akeso Health Search

Posted today

Job Viewed

Tap Again To Close

Job Description

Akeso Healthsearch is a leading nursing and healthcare recruitment agency. We work in partnership with both public and private hospitals, as well as in semi-acute facilities, paediatric homecare, residential services, and practice nursing. On behalf of our client, we are seeking an Assistant Director of Nursing to join a Nursing Home in Sligo. Requirements: Registered Nurse with active registration on the NMBI. Minimum of 2 years management experience. Post-registration qualification in gerontology and/or dementia care is highly desirable. Eligible to work in Ireland. Strong leadership, organisational, and communication skills with a focus on team motivation and continuous professional development. Key Responsibilities: Ensure the delivery of exceptional nursing and social care tailored to each resident's needs. Oversee clinical standards, conduct assessments, and manage care plans to maintain high-quality outcomes. Supervise medication administration, conduct audits, and liaise with GPs and pharmacies to ensure compliance with best practices and improve medication management standards. Lead and mentor CNMs, nurses, and care assistants, providing ongoing training and development. Foster a professional, caring approach among staff to ensure residents receive the highest standard of care. Perform regular clinical, environmental, and medication audits. Develop and implement action plans to maintain cleanliness, hygiene, and safety standards in collaboration with the Director of Nursing. Serve as a key contact for residents and families, addressing concerns promptly and supporting a person-centred care approach. Collaborate with the multidisciplinary team to enhance the resident experience. Take the first step - contact Gabriele Baptista at Akeso Healthsearch today at or. Visitfor our latest live jobs. #LP Skills: Assistant Director of
This advertiser has chosen not to accept applicants from your region.

Assistant Director of Nursing

Cork, Munster Mowlam Healthcare Group

Posted today

Job Viewed

Tap Again To Close

Job Description

We are inviting applicants for Assistant Director of Nursing to join the team in Blarney Rehabilitation Unit. Position Overview: The post of Assistant Director of Nursing (ADON) is a senior clinical position which reports to the Director of Nursing. The role will be responsible for providing clinical leadership, managing the day-to-day clinical practices in the care centre, appropriate staff rostering, delegation and supervision, performance and development, clinical governance and assessment of risks. The ADON will work collaboratively with the DON and Healthcare Manager as part of the senior management team in the care centre, providing clear communication and direction and deputising for the DON as required. The position reports to theDirector of Nursing / Person in Charge. Duties and Responsibilities: Clinical Practice To ensure the delivery of the highest standards of nursing and social care which meet the individual needs of each resident by: Ensuring that the care centre policies and expected clinical standards are read, understood and practiced at all times. Conducting ward rounds (including those with GP) to ensure that the best clinical outcomes are consistently achieved. Reviewing nursing documentation to ensure this reflects the care and treatment required by each individual resident and that assessments and care plans are completed appropriately within agreed timeframes and reviewed as required. Reviewing residents at increased risk of pressure sores, falls and other adverse events, and those who are clinically unwell, providing advice, support and assistance through clinical practices and documentation so as to ensure appropriate management plan is in place. Participate in handover and help troubleshoot any ongoing clinical issues and non-clinical issues, escalating to the Director of Nursing as appropriate. Ensuring medication practices are carried out according to NMBI guidelines and in accordance with the centres policies and practice in the care centre, and liaising with GPs and pharmacy with regards to medication reviews and audit. Ensuring that all nursing staff are deemed competent in all aspects of medication management, and that their practice is safe. Ensuring that education on medication management practices is provided to all newly appointed staff as part of their induction and that they fully understand all aspects of practice related to prescribing, administration and documentation of medications, including electronic prescriptions. Undertaking regular MAMS Medicines audits in the care centre and ensuring effective feedback and action plans are undertaken and reviewed. Staff Supervision & Education Supporting the CNMs in the centreand provide direction, mentorship and regular communication. Ensuring a strong focus is placed on working alongside the CNMs, staff nurses and carers, maintain a visible presence in the clinical areas. Monitor practice in relation to care practices and give constructive feedback. Establish a team dynamic and ensure that the team works cohesively in planning, implementing and reviewing improvements to care and practice. Carrying out regular Performance Appraisals and education & professional development objectives with CNMs, Staff Nurses and Care Assistants. All CNM appraisals to be performed in conjunction with the DON. Training, education, development and induction of nursing and care staff are fundamental to the role. Assessing education needs and implementing in house training, such as infection control, palliative and end of life care, understanding challenging behaviour, elder abuse. Participating in regular communication with staff and helping to develop a team ethos. Participating in staff interviews and reviews as appropriate. Producing the roster; in this aspect, collaboration and effective communication with DON is vital. Monitoring usage of temporary or agency staff, ensuring this is kept to a minimum. Understanding the agreed staffing levels and maintaining compliance with these. Auditing Clinical audits. Regularly review residents documentation, ensuring appropriate and timely assessments, care planning and implementation of care is documented and reviewed. In addition to observing practice, the ADON also monitors standards of cleanliness and hygiene, and fosters an effective working relationship and good communication between nurses, carers, housekeeping and catering staff. Responsible for ensuring environmental and hand hygiene audits are carried out regularly and thoroughly, and that action plans are implemented and sustained. Responsible for carrying out medication audits, health & safety audits, risk assessments and drawing up risk management plans in conjunction with DON. Responsible for auditing EpicCare, and for addressing any issues in relation to documentation in association with CNMs, staff nurses and carers (Touch screen). Residents/Relatives - Person Centred Interacting with and supporting residents and families on a daily basis. The ADON is a key point of contact for all relatives and visitors in conjunction with the DON. Ensuring that complaints are swiftly dealt with at the point of contact and if not, are escalated for resolution at DON level. Ensuring that complaints are appropriately documented and followed up as required. Assisting and liaising with the multidisciplinary team, relatives and families. Management and Communication The ADON, reporting to the DON is responsible for the day to day clinical practices.This post will also be responsible for the care centre in the absence of the DON. Open, honest and clear communication is required at all times when reporting to senior management, direct reports and all staff. The ADON role is part of the senior management teamand as such is responsible for ensuring that the care delivered is consistently of a high quality, and that those delivering the direct care to residents are appropriately skilled, competent, caring and conscientious. The ADON is the team leader of the staff who provide the hands-on care to our residents, and is a role model of excellent nursing care and practice, who leads by example. The ADON will be regularly engaged in supervising staff, monitoring drug rounds, dealing with clinical issues, working with staff and obtaining crucial information on the day to day issues. By doing this the ADON can observe staff compliance with clinical standards, communication skills with residents and general working practices. Daily Activities Checking staff rosters and getting cover for absences. Must be a good communicator but it is vital to the smooth running of any care centrethat staff, residents and relatives see this skill in the ADON. Daily: attend handovers and review progress of residents. The main focus is in supporting and developing clinical practice, so the ADON will be hands-on with nurses and carers in the delivery of care. The benefit of having this supportive role on a daily basis cannot be overstated and leads to a more confident and competent staff group. Implement Company Health and Safety Policy to safeguard the safety and welfare of staff, residents and others Skills and Attributes: Excellent Leadership, Organisational and Communication skills Ability to collaborate effectively within a senior management team Sound decision making ability Ability to motivate self and others and work on own initiative Ability to work well and promote a team environment Appreciation of finance issues Results driven Qualifications: Experience A minimum of 7 years post registration experience. A minimum of 3 years experience as a Clinical Nurse Manager or above. Experience working in a rehabilitation setting or equivalent. Post registration management qualification in health or a related field First level registration Registered on appropriate part of Irish live register. Evidence of continuous Professional Development Previous management experience Note This job description is intended to give the post holder an appreciation of the role and the range of duties, it does not attempt to detail every activity. Given the nature of the work, it must be stressed that maximum flexibility is required to work in the care centre. Specific tasks and objectives will be agreed with the post holder periodically by the Director of Nursing Skills: Nursing Rehab Management Clinical
This advertiser has chosen not to accept applicants from your region.

Assistant Director of Nursing

Portlaoise, Leinster Akeso Health Search

Posted today

Job Viewed

Tap Again To Close

Job Description

Akeso Healthsearch is a nursing and healthcare recruitment agency, connecting talented professionals with leading public and private hospitals, semi-acute facilities, nursing homes, homecare services, and dynamic practice nursing environments. We are looking for an experiencedAssistant Director of Nursingwho lives in County Laois or is willing to relocate to join an established nursing home. What You Bring to the Team: Registered Nurse with active registration on the NMBI. Minimum of 2 years of nursing home management experience. At least 6 years of experience working in a nursing home setting. QQI Level 6 in Management or Leadership. Eligibility to work in Ireland. Strong leadership, organizational, and communication skills with a focus on team motivation and continuous professional development. Ready to Make a Difference? If you are a dedicated and compassionate nursing leader seeking a role where you can truly enhance the lives of residents, we encourage you to apply! How to Apply: Take the first step - contact Gabriele Baptista at Akeso Healthsearch today at or . Visit for our latest live jobs.
This advertiser has chosen not to accept applicants from your region.

Assistant Director of Nursing

Cork, Munster Akeso Health Search

Posted today

Job Viewed

Tap Again To Close

Job Description

Akeso Healthsearchis a leading nursing and healthcare recruitment agency. We work in partnership with both public and private hospitals, as well as in semi-acute facilities, paediatric homecare, residential services, and practice nursing. On behalf of our client, we are seeking an Assistant Director of Nursing to join aNursing Home in Cork. Requirements: Registered Nurse with active registration on the NMBI. Minimum of 2 years management experience. Post-registration qualification in gerontology and/or dementia care is highly desirable. QQI Level 6 in Management or Leadership. Eligible to work in Ireland. Strong leadership, organisational, and communication skills with a focus on team motivation and continuous professional development. Key Responsibilities: Ensure the delivery of exceptional nursing and social care tailored to each resident's needs. Oversee clinical standards, conduct assessments, and manage care plans to maintain high-quality outcomes. Supervise medication administration, conduct audits, and liaise with GPs and pharmacies to ensure compliance with best practices and improve medication management standards. Lead and mentor CNMs, nurses, and care assistants, providing ongoing training and development. Foster a professional, caring approach among staff to ensure residents receive the highest standard of care. Perform regular clinical, environmental, and medication audits. Develop and implement action plans to maintain cleanliness, hygiene, and safety standards in collaboration with the Director of Nursing. Serve as a key contact for residents and families, addressing concerns promptly and supporting a person-centred care approach. Collaborate with the multidisciplinary team to enhance the resident experience. Take the first step - contact Gabriele Baptista at Akeso Healthsearch today at or. Visitfor our latest live jobs.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Deputy director Jobs in Ireland !

Assistant Director of Nursing

Limerick, Munster Advent Solutions

Posted today

Job Viewed

Tap Again To Close

Job Description

Assistant Director of Nursing wanted for an established Nursing Home in County Limerick This is an exciting opportunity to play a crucial part in a dynamic and forward-thinking company. which can provide great support. Applicants from an experienced Senior Nurse, Clinical Nurse Manager and ADON accepted for this nursing home. Competitive renumeration and a bonus for the right candidate. Job Responsibilities: In the absence of the Director of Nursing, will undertake the role and responsibilities of the Person-in-Charge in line with the Health Act 2007, related regulations and HIQA standards. Ensure that overall standards of hygiene and food safety are maintained at the highest level possible Liaise with other senior managers in the delivery of housekeeping standards; food safety, quality and choice; maintenance standards; and administration efficiency. Participate in clinical management within the home in consultation with the DON including providing care to residents, communicating with residents/families/representatives, managing staff, monitoring performance and standards, developing policies and procedures, and delivering training. Coordinate the quality and safety system including all aspects of clinical risk management and resident involvement. Participate in coaching and appraisal of staff on a regular basis In consultation with HR, participate in grievance and disciplinary activities Coordinate, roster and manage staff in conjunction with the senior management team in the Home Lead by example a professional, punctual and dedicated team. Participate in the development of policies and standards. Qualifications / Requirement: 3 years post-registration experience in a nursing home environment in the last 6 years. Good people skills Thorough knowledge of HIQA standards and regulations Excellent Interpersonal & Communication Skills Computer Skills If you would like to find out more please send your CV to Alan Noone for an initial consultation Skills: Nurse Manager Nursing Home Disability
This advertiser has chosen not to accept applicants from your region.

Assistant Director of Nursing

Cork, Munster Advent Solutions

Posted today

Job Viewed

Tap Again To Close

Job Description

Assistant Director of Nursing wanted for an established Nursing Home in County Cork. This is an exciting opportunity to play a crucial part in a dynamic and forward-thinking company. which can provide great support. Applicants from an experienced Senior Nurse, Clinical Nurse Manager and ADON accepted for this nursing home. Competitive renumeration and a bonus for the right candidate. Job Responsibilities: In the absence of the Director of Nursing, will undertake the role and responsibilities of the Person-in-Charge in line with the Health Act 2007, related regulations and HIQA standards. Ensure that overall standards of hygiene and food safety are maintained at the highest level possible Liaise with other senior managers in the delivery of housekeeping standards; food safety, quality and choice; maintenance standards; and administration efficiency. Participate in clinical management within the home in consultation with the DON including providing care to residents, communicating with residents/families/representatives, managing staff, monitoring performance and standards, developing policies and procedures, and delivering training. Coordinate the quality and safety system including all aspects of clinical risk management and resident involvement. Participate in coaching and appraisal of staff on a regular basis In consultation with HR, participate in grievance and disciplinary activities Coordinate, roster and manage staff in conjunction with the senior management team in the Home Lead by example a professional, punctual and dedicated team. Participate in the development of policies and standards. Qualifications / Requirement: 3 years post-registration experience in a nursing home environment in the last 6 years. Good people skills Thorough knowledge of HIQA standards and regulations Excellent Interpersonal & Communication Skills Computer Skills If you would like to find out more please send your CV to Alan Noone for an initial consultation Skills: Nurse Manager Nursing Home Disability
This advertiser has chosen not to accept applicants from your region.

Assistant Director of Nursing

Bray, Leinster Akeso Health Search

Posted today

Job Viewed

Tap Again To Close

Job Description

Akeso Healthsearch is a specialist nursing and healthcare recruitment agency that connects skilled professionals with some of Irelands leading public and private hospitals, semi-acute facilities, nursing homes, homecare services and community-based practice settings. We are currently seeking an experienced Assistant Director of Nursing to join a well-established nursing home located in Wicklow. This is an excellent opportunity for a compassionate and driven nursing professional who is either based in Wicklow or open to relocating. Why This Opportunity Stands Out: As the Assistant Director of Nursing, you will play a key leadership role in delivering high-quality care and creating a supportive and person-centred environment for residents. This is more than a clinical position its a chance to lead with purpose and positively impact the lives of those in your care. What Were Looking For: Registered General Nurse with active registration on the NMBI Minimum of 2 years experience in a management role within a nursing home At least 6 years of experience working in a nursing home setting Leadership or management qualification Full eligibility to work in Ireland Excellent leadership, organisational and communication skills, with a strong focus on team development and quality care delivery Your Role and Responsibilities: Ensure the delivery of high-quality nursing and social care tailored to meet individual resident needs Oversee clinical standards, complete assessments and manage care plans to support optimal outcomes Supervise medication administration, conduct audits and liaise with GPs and pharmacies to maintain high standards and compliance Provide leadership and mentorship to CNMs, nurses and healthcare assistants, supporting continuous training and development Conduct regular clinical, environmental and medication audits and implement actions to promote hygiene, safety and quality of care Serve as a key point of contact for residents and families, addressing concerns with empathy and working closely with the multidisciplinary team to enhance the overall resident experience Take the Next Step in Your Career: If youre an experienced and compassionate nurse leader ready to take on a rewarding challenge, wed love to hear from you. How to Apply: Contact Gabriele Baptista at Akeso Healthsearch on or via email at . You can also explore more of our current roles by visiting .
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Deputy Director Jobs