405 Development Management jobs in Ireland

Business Development Account Management – Full Sales Cycle Role (Account Executive)

• Own the full sales cycle
  from prospecting to closing and account management.
• Fast-track into leadership
  as we expand internationally.
• Collaborate and grow
  onsite with experienced colleagues.

Archer Recruitment is an IT specialist recruitment agency. We partner with leading organisations across a variety of industries (including financial services, pharmaceuticals, medical devices, and software) to deliver top IT talent. Our Business Development Team is at the forefront of our growth, winning new business, expanding existing partnerships, managing accounts, and driving the company toward its strategic vision.

The Opportunity

We're on an ambitious journey to expand beyond the Irish market, which includes growing our Business Development / Sales Development / Account Management capability. This is a full sales life cycle role, giving you ownership and control from prospecting through to closing, as well as managing accounts to enhance existing relationships.

This is more than just a sales job — it's a
consultative, service-focused role
in a specialist sector with a clear focus. It's also an
accelerated pathway to leadership
, offering the chance to become an influential player within the organisation (all our managers have grown internally).

Why Join Us?

• Ownership & Impact:
  With limitless support and mentorship, you'll manage your own accounts end-to-end, from identifying opportunities to negotiating and closing deals.
• Career Growth:
  Clear pathway to leadership with real progression opportunities; as part of our international expansion programme, you'll be at the leading edge of the company's growth.
• Collaboration & Learning:
  This is an in-office role designed to maximise collaboration. Learn directly from experienced colleagues, contribute to team success, and develop your leadership skills by supporting and mentoring others.
• Specialist Sector:
  Work in a consultative, relationship-driven environment — no "transactional" or "product" sales, just true long-term relationship building.

What You'll Be Doing:

• Identify, prospect, and engage with new clients within a defined industry territory.
• Build and maintain strong, consultative relationships with existing clients to expand accounts.
• Lead the full sales cycle from initial outreach to contract negotiation and closing.
• Work closely with our recruitment consultants to ensure seamless delivery of IT talent to clients.
• Contribute to the strategic growth of the Business Development function and the wider business.

What We're Looking For:

• 2–4 years' experience in B2B sales (Business Development, Sales Development, Account Executive) — consultancy or professional services background desired — with demonstrable progression and achievements.
• Experience managing or contributing to the full sales cycle (prospecting through to closing).
• Strong relationship building or consultative selling skills — ideally from a service-based sales environment.
• Ambition, resilience, and a track record of meeting or exceeding sales targets.
• A collaborative mindset with a desire to learn, grow, and eventually lead.

What We Offer:

• Competitive salary + performance-based incentives.
• Structured career development with a clear route to leadership.
• A dynamic, supportive team environment where your input is valued.
• Exposure to high-value clients and the chance to become a subject-matter expert in IT recruitment.

For more information, contact Saoirse Lawton on or email

About The Team
The Growth team's mission is to create the best customer experience across all segments of OpenAI's business. We draw inspiration from a diverse customer base—from individuals exploring ChatGPT for the first time to enterprises building AI-powered products for their customers. We focus on driving lasting customer and business impact, with initiatives rooted in data, experimentation, and deep customer understanding.

About The Role
We are looking for an experienced program manager to lead and scale our outsourced vendor and sales-assist motions for SMB customers across EMEA. This role blends strategy and execution: you'll design and optimize vendor programs, run experiments to improve conversion, and ensure revenue goals are met. You'll collaborate closely with sales, product, revops, and vendor partners to deliver a seamless, scalable customer experience.

This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In This Role, You Will

• Lead SMB BPO programs: manage and optimize existing outsourced motions, ensuring vendor performance (cost efficiency, and scalability).
• Launch & scale vendors: evaluate, select, and onboard new partners; define playbooks and success metrics
• Own revenue targets for all EMEA vendor-assisted motions.
• Run Experiments: Design and execute data-driven tests to optimize conversion funnels, vendor staffing, and handoffs between product-led and sales-assisted flows.
• Standardize operations with dashboards, QA, and escalation processes to ensure consistent vendor performance across geographies.
• Partner with cross-regional teams to share best practices and align strategies.
• Surface insights from vendors to inform product and sales roadmaps, ensuring a better customer experience.

We're Seeking Someone With Experience Including

• 7+ years of experience in sales and vendor/BPO leadership.
• Proven track record building and scaling outsourced partner programs from 0 to 1 and beyond.
• Direct experience owning revenue goals executed via BPO or vendor partnerships.
• Strong analytical, operational, and systems skills; comfort with dashboards, SLAs, and experimentation.
• Experience evaluating and negotiating with vendors, launching programs, and driving measurable business outcomes.

You Might Thrive In This Role If You

• Background in product-led sales or hybrid growth models.
• Experience working with global teams.
• Strong cross-functional collaboration skills; ability to work with sales, data, ops, and systems teams.
• Comfort operating in ambiguous, high-growth environments while balancing startup agility with scalable processes.

Why This Role is Exciting

• Shape OpenAI's SMB growth engine and build scalable vendor programs from the ground up.
• Work at the intersection of AI, product-led growth, and sales
• Join a high-impact team that values data, experimentation, and creativity in solving customer problems.

About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Overview
About the Role

Quest Software is seeking a
Technical Program Manager (TPM)
to lead the delivery of cutting-edge AI initiatives within our Center for Advanced AI Architecture. This high-impact role blends program management expertise with a strong understanding of AI technologies to drive complex, cross-functional efforts that enhance our products and deliver measurable outcomes.

As a TPM, you will be at the heart of innovation—coordinating across multiple teams, ensuring strategic alignment, and maintaining execution momentum. You'll dive deep into project details while keeping a clear view of the broader vision, enabling smooth delivery across squads and platforms.

Responsibilities
Key Responsibilities

• Program Execution & Tracking
• Maintain visibility into project status, risks, and dependencies across squads.
• Ensure timely delivery by managing cross-team communication and coordination.
• Planning & Process Facilitation
• Lead planning rituals such as project prioritization and maintenance/product team planning.
• Drive process improvements to keep teams organized and unblocked.
• Cross-Platform Project Management
• Own timelines for large, multi-team initiatives.
• Track risks and dependencies to prevent delivery slippage.
• Maintain project documentation, timelines, and progress boards.
• Ensure accountability for delivery milestones.
• Facilitate communication across Product Managers, Engineering, and Leadership.
• Translate technical complexity into clear, actionable plans.
• B udgeting & Financial Oversight
• Collaborate with finance and leadership to define program budgets and resource allocations.
• Monitor expenditures and optimize costs across initiatives.
• Ensure financial accountability and provide regular budget status updates to stakeholders.
• KPI & Metrics Management
• Define and track key performance indicators (KPIs) to measure program success.
• Use data-driven insights to inform decision-making and continuous improvement.
• Report progress and outcomes to leadership using dashboards and structured updates.

Qualifications
Required Technical Skills

• Strong understanding of AI/ML technologies, architectures, and workflows.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and DevOps practices.
• Experience with software development lifecycle (SDLC) and agile methodologies.
• Proficiency in tools such as:
• Jira, Confluence, GitHub
• Project tracking tools
• Documentation and collaboration platforms (e.g., Notion, Miro)
• Ability to read and understand technical documentation

Other Skills & Competencies

• 8 + years in a Technical Program Manager, Delivery Manager, or Product Operations role.
• Excellent technical fluency — able to collaborate with engineers and translate complexity into clarity.
• Strong written and verbal communication skills .
• Exceptional organizational and systems thinking.
• Comfortable driving process in environments with or without formal agile or scrum structures.
• Experience in financial planning and budget management for technical programs.
• Ability to forecast resource needs and manage program budgets effectively.
• Ability to shift between tactical execution and strategic planning.
• Strong problem-solving and risk management capabilities.
• Located in the Cork, Ireland area.

Position summary:
You will be joining the Engineering team at Sojern as our Director, Technical Program Management. In this critical role, you'll establish and lead the TPM function, ensuring the timely execution of our development efforts, especially broader strategic efforts that require the coordination and collaboration across multiple teams and, often, across the Sojern organization.

As the first TPM hire, you will not only manage and drive execution across all programs but also define the frameworks, processes, and standards that shape the discipline at Sojern. You will play a pivotal role in creating and refining the processes and operating rhythms that will allow Sojern to maintain its exceptional pace of delivery across the Engineering organization. Over time, you will build and scale a high-performing team of TPMs to support our growing development needs. Prior to that, you will need to jump in, get your hands dirty, and drive the TPM function forward with the support of Product Managers, Technical Leads, and the Leadership team.

This role is highly cross-functional, requiring you to work across teams, facilitate communication, mitigate blockers, and suggest process improvements that drive measurable impact. You'll be a trusted leader across not only Product and Engineering, but across all of Sojern, keeping the big picture in focus while also diving deep into technical program details. You will lead the development execution and delivery narrative at the leadership level, synthesizing cross-domain delivery insights, risks, and tradeoff recommendations, and creating visibility for the Engineering team's impact.

What you will do:

• Define and establish the TPM function at Sojern, including best practices, processes, and frameworks, driving their adoption throughout the organization.
• Over time, build, mentor, and lead a high-performing team of TPMs, coaching senior ICs and creating clear growth paths that strengthen the TPM craft across the organization.
• Champion a culture of continuous improvement within the team, driving ongoing enhancements to program management processes and evolving the operating model as the organization grows.
• Lead and supervise all initiatives across product and technology, strengthening execution excellence and maximizing business impact.
• Communicate development and execution schedules, priorities, risks, and status to leadership and all stakeholders on a regular basis.
• Facilitate end-to-end product lifecycle from discovery to launch in partnership with Product, Engineering, and Operations.
• Lead annual and quarterly planning processes for the Product and Engineering organizations, driving strategic alignment and resource investment across priorities.
• Expose roadblocks, articulate trade-offs, and suggest resolutions, balancing technical, product, and business constraints.
• Exercise strong technical judgment while working with cross-functional teams, guiding and communicating architectural discussions and engineering tradeoffs.
• Contribute to continuous improvement/evolution of development tooling (e.g., Jira, Confluence or equivalents), processes, and organizational best practices, establishing consistent frameworks for status reporting, risk management, roadmap planning, and execution health.

What you bring to the table:
You are a proven technical leader with deep experience managing complex programs across engineering and product. You have a track record of scaling TPM functions and are able to identify and balance both business and engineering priorities. You'll need to balance strategic planning with tactical execution, inspire and develop talent, and bring clarity and structure to ambiguous situations. You possess excellent communication and executive presence, with the ability to define clear paths forward and drive execution in ambiguous and complex situations.

• 10+ years of TPM experience, with 6+ years in a senior leadership or people management role.
• Deep, practical experience in handling complex, multi-faceted project portfolios, including execution planning, prioritization, resource optimization, and delivery in a complex, global product environment.
• Experience building and/or scaling a TPM team.
• Exceptional program and stakeholder management, organization, and communication skills across all levels of the organization, from engineers to executives.
• Deep technical understanding of software platforms and ability to partner closely with engineers, translating business requirements into engineering tasks.
• Strong grasp of lean and agile methodologies (scrum, kanban, sprints), with a proven track record of implementing and leading agile practices in software development environments.
• Experience in both startup and enterprise environments, preferably in AdTech or MarTech, with a proven ability to effectively handle multiple competing priorities in a fast-paced environment.
• Proven ability to design new programs/processes and lead change management, creating durable operational systems.
• BS or MS in STEM or equivalent experience.

What we have for you:
We take a whole-person approach to create a
Sojernista Experience
that allows our people to thrive, not just as employees, but as humans. As an employee of Sojern, you would benefit from this in the following ways:

• Rewards & Recognition: Competitive compensation packages, stock options offered to every employee, Bonusly program to reward and recognize team wins and performance, plus employees can take up to 40 hours of paid time per year to volunteer and give back to the community
• Flexibility: Flexi-Friday benefit, hybrid or remote work options for most roles, time-zone friendly work hours with async collaboration
• Connection: Team offsites planned annually, six employee resources groups, regular virtual and in office team building events, monthly company All Hands & leadership Q&As
• Wellbeing: PTO allowance to recharge, comprehensive healthcare options, paid parental leave (16 weeks for birthing parents; 12 weeks for non-birthing parents), retirement contributions and investment options (for applicable locations), travel benefits (hotel stay benefit & IATA membership), plus mental health, wellness & financial health resources
• Growth: Learning & development stipend, mentorship program, career development programs, leadership training
• Productivity: Home office tech set up (laptop, monitor, keyboard, mouse), monthly internet and phone allowance, modern tools to communicate and collaborate (Slack, Google Suite)

Our
Sojernista First workplace philosophy
is designed to take a flexible approach, recognizing that the needs of our employees may differ depending on their role, team, or location. What does not differ is our focus on building genuine connections, increasing global collaboration, and providing programs, tools and resources centered around the needs and wellbeing of our employees, regardless if you are working in an office, hybrid, or fully remote.

About Sojern:
At Sojern, we believe in the power of travel as a way to bring the world together. It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently, and increase long-term growth, customer loyalty and profitability.

Our customers include hotels, attractions and tourism boards, and they use the power of machine learning, data science and real-time traveler data in Sojern's products to build direct relationships with travelers across social, mobile and the web. Now, more than ever, our thousands of customers rely on Sojern to drive visits, bookings, and ticket sales by engaging with travelers as they plan their travel.

As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting. Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer. Check out our Glassdoor reviews

Dublin Hiring Range:

€142.000—€ EUR

Compensation Philosophy & Package
Sojern is committed to offering competitive cash compensation, equity, and a comprehensive benefits package. We embrace a pay-for-performance culture that rewards contributions aligned with our business strategy. Compensation for this role will be determined based on job-related factors including location, scope and complexity of the role, and the candidate's experience and expertise, and may vary from the range provided. Information on the benefits offered is here.

Disclosure - Pre-Employment Requirements:
All candidates offered employment by Sojern may be subject to pre-employment requirements, including but not limited to a background check. Sojern is compliant with all federal and local laws with consideration to pre-employment requirements.

Our Commitment to Diversity Equity and Inclusion:
At Sojern, we work to create a brave space that seeks out, embraces, and promotes diverse thoughts, beliefs, and experiences of Sojernistas globally.

We are building a workforce that represents the customer base we are serving and the world we live in. A diversified workforce is an innovative workforce. Just as there is no one typical traveler, there is no one typical employee. We foster diversity and inclusion across the company, actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products, policies, and programs are relevant for our employees and clients alike.

Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all. Sojern's S-Groups (employee resource groups) are a core aspect of our culture, fostering belonging and connection, inspiring learning, and creating opportunities for all Sojernistas across the globe.

• SoEmpowered: Supporting, developing, and empowering those who identify as women at Sojern
• SoProud: Celebrating Sojern's LGBTQIA+ community while creating an inclusive and safe space for community members
• SoWell: Advocating for balance in life and overall wellbeing and providing space and resources for Sojernistas with different needs
• SoConnected: Creating space, connection and resources for Sojern's young and rising professionals
• Parents & Caregivers: Helping families thrive with our community of parents and caregivers
• Sojern Gives Back: Supporting underrepresented communities and social causes, striving to make a global and local impact

We also have employee-run Slack channels for those with specific interests, for example plant lovers, pets and more.

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status.
Sojern is committed to providing reasonable accommodation for individuals with disabilities. Please inform your TA Partner if you are requesting a reasonable accommodation.

Big ideas don't come to life on their own they need sharp minds and strong teamwork to make them happen. At Dell Technologies, our Project and Program Management team ensures innovation doesn't just stay on paper we bring it to reality. From planning and budgets to collaborating across diverse teams, we make sure projects run smoothly, successfully, and with real impact.

Join us to do the best work of your life and create meaningful change as a

Graduate Project/Program Manager on our Project/Program Management Team in Limerick

What you'll achieve

As a Graduate Project/Program Manager, you'll build the foundations of project leadership. You'll gain hands-on experience in managing tasks, coordinating teams, and learning how to turn ideas into results.

You will:

• Take ownership of a defined project activity or support a module of a larger project
• Learn how to plan, track, and monitor project milestones and tasks
• Work with cross-functional teams to ensure priorities and resources align
• Develop problem-solving skills by navigating challenges and proposing solutions
• Gain exposure to senior leaders and learn how to communicate project updates effectively

Take the first step towards your dream career

At Dell Technologies, we know graduates bring fresh perspectives, energy, and creativity. We'll provide the mentorship, training, and opportunities to help you succeed and grow into a future leader.

Here's what we're looking for:

Essential Requirements

• Strong communication and problem-solving skills
• Ability to work collaboratively within a team
• Curiosity, willingness to learn, and attention to detail
• Internship or project experience (academic or professional) that demonstrates leadership potential

Desirable Requirements

• Bachelor's degree (any discipline with interest in project management, business, or technology)

Application closing date: 10 October 2025

APPLY ASAP as role may close earlier than above.

Who we are

We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Job ID:R

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Technical Program ManagementOverview

• Works across Solution Design, Engineering and Delivery teams to organize and accelerate delivery, ensuring all teams are delivering in a coordinated manner
• Tracks and manages manifest definitions, release integration, timing, scope and delivery
• Provides ongoing updates (with data) on the state of delivery
• Proactively manages all dependencies, ensuring all outputs are production ready at launch

Responsibilities

• Lead a global organization defining the structures and operating mechanisms that optimize the skills, execution methodology and your management team into your organization
• Drive a data driven and continuous learning culture across your organization
• Ensure team culture consistently demonstrates alignment with leadership principles; visibly ties department decisions to leadership principles and tenets
• Define and build your own scorecard to continuously monitor and analyze key performance indicators and use this data to drive incremental improvements across engineering
• Rigorously inspect the delivery plans and execution metrics of your TPMs using your own tech depth and business acumen to assess risks and continuously raising the delivery bar
• Provide technical and program delivery thought leadership for the organization
• Build and cultivate strong internal customer relationships to establish engagement models for your team and ensure delivery is in alignment with expectations
• Manage escalations
• Actively encourage the development of your managers and your technical staff while continuously raising the bar on performance, technical depth, program management results, and people management as you hire new technical program managers
• Demonstrate and differentiate performance and leadership bar across multiple levels and apply to hiring decisions
• Plan and advocate for department resources

Experiences

• Extensive experience delivering technical programs
• Proven track record of data driven decision making and applying continuous improvement methodologies across teams
• Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Demonstrate experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual engineers across the organization
• Demonstrate experience as a people manager with the ability to attract, recruit, and develop technical talent

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Snr Manager, Digital Program Management – Healthcare - Athenry, Ireland
This role will be based entirely onsite at our newly established manufacturing site in Athenry, Ireland

Meet The Team
Join our dynamic team as we navigate and lead the Dexcom Manufacturing Team in Ireland on its digital journey in an exciting, fast-paced program as we stand up and grow a new manufacturing plant. As a key leader, you will bring Digital Transformation Program experience to our structured project governance, driving cross-functional teams to help bring our Athenry facility to commercial readiness while utilising your knowledge of current and emerging trends in the digital environment. You will collaborate with local and global stakeholders and leaders to enhance the Dexcom digital solution, one which we continually improve upon. If you thrive in a high-growth, self-motivated, customer-centric, and collaborative setting, this is the place for you

Where You Come In

• You collaborate and bring program leadership to our highly complex digital journey from inception through sustaining and improvement including:

• Commercial readiness of the Athenry Facility.

• MES deployment
• Incorporating capacity expansion and new manufacturing equipment and processes.
• Adoption of global IT systems
• System connectivity

• New products/processes.

• You facilitate multi-disciplinary cross-functional teams in the planning and execution of digital strategy and planning workshops leveraging user-centered design methodologies and approaches to ensure the needs of users are at the center of solution development

• You develop the project/program plan and share status to management and cross-functional teams.
• You anticipate and prevent issues with schedule, resources, and scope. You drive risk assessment as well as resolution.
• You challenge current thinking and data, study the process, and determine best in class future state data alignment to enable digital transformation
• You setup training plans, change management plans to drive transformation across relevant areas
• You partner with functional leaders and team members to drive critical path program activities/ resources/ costs across all departments
• You define, implement, and monitor key digital transformation metrics and produce meaningful reports to Leadership to ensure alignment of business development plans and proposals impacting organizational, financial, and operational results
• You have the ability and confidence to run programs and provide updates to executive and Snr leadership
• You are responsible for compliance with medical device regulatory standards for all aspects of the program.
• You work directly with global partners, as appropriate.
• You collaborate and drive continuous process improvement activities

What Makes You Successful

• You have knowledge and work experience in Digital Transformation and Manufacturing.
• You demonstrate successful management of technical projects and programs.
• You have excellent communication skills with the ability to convey technical and business information clearly and effectively through informal and formal documents, reports, and presentations to senior management.
• You bring technical leadership experience and an understanding of regulated change control.
• You have technical knowledge and an understanding of FDA/ISO regulations working with GMP's and ISO standards.
• You are proficient in Microsoft PowerPoint, Microsoft Excel, and project management tools (Smartsheet).
• Ideally, you have Program Management certification, i.e. PMP or equivalent.

Travel Required:
(Highlight the appropriate range)

• 0-5%

What You'll Get

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community .
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Experience And Education Requirements

• Typically requires a Bachelor's degree in a technical discipline with 13+ years of industry experience
• 5-8 years of previous people management experience

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Req ID:

Remote Position: No

Region: Europe

Country: Ireland

State/Province: Galway

City: Galway

General Overview

Functional Area:
OPS - Operations

Career Stream:
CPM - Customer Program Management

Role:
Associate

SAP Short Name:
ASS

Job Title:
Customer Program Management Associate

Job Code:
ASS-OPS-CPM

Job Level:
Band 06

Direct/Indirect Indicator:
Indirect

Summary
Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority; most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department's/divisions goals. Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments are completed. Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Participates as a member of a customer focus team and acts as an interface between customers and the team.
• Receives, reviews and monitors status of customer orders.
• Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
• Communicates customer requirements and issues in production meetings.
• Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
• Maintains issues, complaints and corrective action requests for reporting purposes.
• Enters data into database ensuring root cause is reached and issue is closed.
• Troubleshoots return issues.
• Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
• Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
• Analyzes issues and problems to determine trends.
• Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
• Assists more experienced team members in the preparation of new product, qualification and service quotes.
• Tracks project and billing and communicates status to team and customer.

Knowledge/Skills/Competencies

• Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
• Knowledge of the business issues associated with manufacturing.
• Knowledge of customer contracts and terms.
• Excellent customer contact, negotiation and problem resolution skills.
• Good presentation, database management and computer skills.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
• Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Above demands are carried out within the local existing Health and Safety guidelines

Typical Experience

• Zero to two years of relevant experience.

Typical Education

• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

Company Overview
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.