511 Engineer Support jobs in Ireland
Support Engineer- API Support Engineer
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Fixed-term contract
Dublin (Hybrid: 3 days onsite, 2 remote)
We are looking for a
Business Support Engineer/API Support Engineer
to join a global technology company's Business Messaging Support team in Dublin. In this role, you'll provide tier 3 technical support to enterprise partners using business messaging APIs, working on low-volume, high-complexity cases that have international impact.
What you will be doing:
- Provide specialised tier 3 technical support for enterprise customers and technology partners
- Become an expert on business messaging platforms and integrations
- Troubleshoot API and backend systems at enterprise scale
- Collaborate with engineering teams across Dublin, California, and Singapore
Ideal candidate looks like:
Must-Have (non-negotiable)
- Degree in Engineering, Computer Science, or related field (or equivalent experience)
- 2+ years programming experience
- 2+ years working with APIs / Business Messaging platforms
- Experience providing
technical support / troubleshooting
for enterprise systems - Hands-on knowledge of
REST APIs
and backend integrations
Nice-to-Have:
- Experience with
enterprise-scale system development
or integrations - Familiarity with
bug management tools
and web technologies - Experience with
Twilio, 360 Dialog, MessageBird
, or similar platforms - Background in
process improvement/change management - Previous work in
fast-paced tech or consulting environments
Field Service
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Job Description
Field Service & Maintenance Engineer – Lighting & Controls
Location: Dublin, Ireland and surrounding areas
Employment Type: Full-Time | Permanent
Salary: Competitive, Based on Experience
Industry: Smart Building Infrastructure
About Us
Eclipse Integration is an established team of lighting, building automation
and energy management experts, matching best-fit technologies
to your Smart Infrastructure requirements.
We partner with world-leading manufacturers to deliver cutting-edge solutions across commercial and industrial sectors. Known for combining design expertise with intelligent control technology, we help shape the future of smart buildings.
If you're passionate about smart building technology, energy efficiency, and want to broaden your expertise across lighting Controls and Building Controls Eclipse Integration offers the projects and the culture to accelerate your career.
The Role
We are seeking a Field Service & Maintenance Engineer with an electrical and/or security systems background to join our growing Dublin team.
The ideal candidate will have 2–3 years' experience in service and maintenance within either the electrical or security industry (or both). Experience with lighting control systems or security technologies (Electrical, Fire Alarm, access control, intruder alarms) is a distinct advantage.
This is an excellent opportunity for a motivated, hands-on engineer with strong problem-solving skills to develop their career in a supportive, forward-thinking company.
Key Responsibilities
- Perform scheduled service and maintenance on building automation systems.
- Troubleshoot and repair system faults quickly and effectively.
- Carry out system inspections, testing.
- Maintain accurate service reports and documentation.
- Provide on-site technical support and advice to clients.
- Ensure all work complies with industry standards and company policies.
- Engage in ongoing training and development opportunities.
Requirements
- 2–3 years' service & maintenance experience in electrical and/or security systems
- Experience with lighting control or security systems (Electrical, Fire Alarm, access control, intruder) highly desirable.
- Strong fault-finding, troubleshooting, and customer service skills.
- Full, clean driving licence (essential).
- Electrical or security-related qualifications/certifications (advantageous).
- Based in Dublin or surrounding areas, with flexibility to travel nationwide when required.
What We Offer
- Competitive salary (based on experience).
- Company van + fuel card.
- Ongoing training & certifications in building automation systems.
- A supportive team environment with clear career progression paths.
- Work with leading commercial clients and cutting-edge systems.
- Opportunity to expand your expertise across our systems
How to Apply
Send your CV to
Please include all relevant experience and qualifications.
Job Type: Full-time
Pay: €30,000.00-€40,000.00 per year
Benefits:
- Company car
Work Location: Remote
Field Service
Posted today
Job Viewed
Job Description
Field Service & Maintenance Engineer – Lighting & Controls
Location: Dublin, Ireland and surrounding areas
Employment Type: Full-Time | Permanent
Salary: Competitive, Based on Experience
Industry: Smart Building Infrastructure
About Us
Eclipse Integration is an established team of lighting, building automation
and energy management experts, matching best-fit technologies
to your Smart Infrastructure requirements.
We partner with world-leading manufacturers to deliver cutting-edge solutions across commercial and industrial sectors. Known for combining design expertise with intelligent control technology, we help shape the future of smart buildings.
If you're passionate about smart building technology, energy efficiency, and want to broaden your expertise across lighting Controls and Building Controls Eclipse Integration offers the projects and the culture to accelerate your career.
The Role
We are seeking a Field Service & Maintenance Engineer with an electrical and/or security systems background to join our growing Dublin team.
The ideal candidate will have 2–3 years' experience in service and maintenance within either the electrical or security industry (or both). Experience with lighting control systems or security technologies (Electrical, Fire Alarm, access control, intruder alarms) is a distinct advantage.
This is an excellent opportunity for a motivated, hands-on engineer with strong problem-solving skills to develop their career in a supportive, forward-thinking company.
Key Responsibilities
- Perform scheduled service and maintenance on building automation systems.
- Troubleshoot and repair system faults quickly and effectively.
- Carry out system inspections, testing.
- Maintain accurate service reports and documentation.
- Provide on-site technical support and advice to clients.
- Ensure all work complies with industry standards and company policies.
- Engage in ongoing training and development opportunities.
Requirements
- 2–3 years' service & maintenance experience in electrical and/or security systems
- Experience with lighting control or security systems (Electrical, Fire Alarm, access control, intruder) highly desirable.
- Strong fault-finding, troubleshooting, and customer service skills.
- Full, clean driving licence (essential).
- Electrical or security-related qualifications/certifications (advantageous).
- Based in Dublin or surrounding areas, with flexibility to travel nationwide when required.
What We Offer
- Competitive salary (based on experience).
- Company van + fuel card.
- Ongoing training & certifications in building automation systems.
- A supportive team environment with clear career progression paths.
- Work with leading commercial clients and cutting-edge systems.
- Opportunity to expand your expertise across our systems
How to Apply
Send your CV to
Please include all relevant experience and qualifications.
Job Type: Full-time
Pay: €30,000.00-€40,000.00 per year
Benefits:
- Company car
Work Location: On the road
Customer Support Engineer
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Our client is looking for a Customer Support Engineer. The role involves providing advanced technical support for Electronic Point of Sale (EPOS) systems, ensuring seamless operation for clients across retail, hospitality, tourism sectors. The ideal candidate will have a customer-first mindset and be the
go-to expert
for solving complicated problems with
EPOS systems
The person will help make sure everything works smoothly when customers are paying, and when something breaks or stops working, they step in to fix it—fast and properly.
Responsibilities:
- Fix tricky tech issues
with the EPOS software that others couldn't solve. - Work with systems that handle
sales, payments, receipts, scanners, and printers
. - Help train other support staff and share their know-how.
- Make sure software updates and new installations go smoothly.
- Talk to other tech teams or software companies to fix bugs or make improvements.
- Write guides or documentation to help the team and customers.
- Sometimes travel to customer sites if a problem can't be solved remotely.
- Answer urgent support requests as part of an on-call rotation.
The kind of person who suits this role:
- Has
lots of experience
working with EPOS systems. - Loves solving
tech puzzles
and figuring out what went wrong. - Can explain tech stuff clearly to non-technical people.
- Is calm under pressure and good at handling customers.
- Knows their way around
databases, Windows servers, and networks
.
Customer Support Engineer
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Job Description
Engineering / Client Support Engineer
Location:
Little Island, Cork
Salary:
€50,000 – €60,000 + Pension + Health Insurance + 23 Days Holiday
We are seeking an
Engineering / Client Support Engineer
to join a leading supplier of process equipment to the pharmaceutical industry. This is a
permanent, office-based role
offering excellent career progression, training, and exposure to some of the world's top pharma and biotech companies.
The Role
- Manage client enquiries from initial request through to delivery of process equipment.
- Interpret client specifications (URS) and recommend suitable technical solutions.
- Prepare RFQs, proposals, and detailed costings.
- Liaise with suppliers and negotiate on pricing and lead times.
- Provide technical support during projects, attend meetings, and document progress.
- Work closely with customers to resolve queries and ensure a high level of service.
What We're Looking For
- Degree or trade qualification in Mechanical, Process, Chemical, or related engineering field.
- Strong understanding of mechanical equipment (valves, pumps, pipework, fittings, etc.).
- Excellent communication and interpersonal skills – able to build strong client relationships.
- Highly organised, detail-oriented, and comfortable with admin/project tools (MS Office, CRM, ERP).
- Previous experience in pharma, biotech, or process industries is an advantage.
This is a fantastic opportunity for an engineer who enjoys a mix of
technical problem-solving and client interaction
, with the chance to build a long-term career in a supportive, well-established team.
Customer Support Engineer
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From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven.
As a Customer Support Engineer at Fivetran, you'll tackle challenging technical problems and collaborate with both internal teams and external customers to achieve exceptional results. Our Customer Support team is dedicated to crafting solutions and delivering outstanding experiences for every customer. You will provide highly technical support to new and existing customers across the globe, ensuring their continued success.
Fivetran Support works closely with our customers' passionate teams to deliver a best-in-class experience. Through a collaborative and comprehensive approach focused on both resolving and preventing future issues, the Customer Support Engineer (CSE) serves as our customer's technical champion within Fivetran.
This is a full-time, hybrid position based out of our Dublin, Ireland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You'll Use
- Zendesk, Grafana, Github, BuildKite, DBT
- Diverse REST, SOAP and GraphQL APIs
- GCP, AWS, Databricks, Snowflake, Managed Data Lakes Service (GCP, Azure and AWS)
- Java, SQL, Clojure
What You'll Do
- Own and manage customer cases end-to-end, from initial troubleshooting through root cause analysis to full resolution while collaborating with customers and stakeholders to ensure timely outcomes.
- Deliver technical support to Fivetran customers and partners across multiple channels (web, email, virtual meetings, etc.).
- Support customers round the clock in close partnership globally with our APAC and AMER regional support teams
- Investigate incidents using Fivetran connectors, logs, and internal tools to identify and resolve issues within the customer environment
- Closely partner with Fivetran's Engineering and Product teams by submitting well-documented bugs, feature requests and improving product stability.
- Document any known or newly identified solutions in our knowledge base, fostering team-wide expertise and ensuring consistency in support delivery.
- Collaborate with teammates on technical and strategic projects aimed at improving support processes, driving efficiency, and enhancing customer satisfaction.
Skills We're Looking For
- 2 -5 years of experience in a customer support engineering role
- Strong team player with a passion for building a positive culture where we leave our ego at the door with the ability to work in a fast-paced, highly collaborative environment, and function in global arenas
- Strong Customer Advocacy skills with excellent written and verbal communication skills in English to foster collaboration with all stakeholders
- Highly developed, process-oriented skills for troubleshooting, problem-solving, and issue resolution complemented with strong analytical skills and attention to detail
- Proven experience building or troubleshooting diverse APIs
- Basic ability to read and understand Java/ C++ (any programming language) and experience in reading and analyzing Java stack traces and exceptions
- Basic understanding of networking fundamentals and the TCP/IP model
- Solid understanding of data warehousing principles and concepts, with hands-on experience in both SQL and NoSQL databases, including proficiency in basic SQL commands.
(Optional) Bonus Skills
- Expertise in at least one SaaS REST API (prominent ones such as Stripe, Shopify and Meta)
LI-HYBRID
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
May vary by country and worker type - please reach out to your recruiter for more information
We're honored to be valued at over $5.6 billion, but more importantly, we're proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Field Service Engineer
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Job Description
Job Title: Dental Field Service Engineer, Leixlip
Employer: DMI – (Dental Medical Ireland) –
Job Location Base is Leixlip, Co Kildare although job will be field based across Ireland
Employment Time: - Full-Time Dental Field Service Engineer – Normal hours are 09:00 to 17:30 although flexibility maybe required to perhaps be on site early or work slightly later until job complete if necessary for customer.
Job Role
Develop an exciting career in one of Ireland's leading Dental Distribution companies.
Dental Medical Ireland (DMI) now requires Field Service Engineers across Ireland to join our growing team of engineers.
Previous dental engineering experience an advantage but full training will be provided.
Candidates should have Mechanical/Electrical/Engineering experience.
Duties to include but not limited to:
- Annual service maintenance
- Breakdown assistant
- Completing reports onsite
- Delivering, installing and demonstrating all dental equipment
- Building positive relationships with both colleagues and customers
Suitable candidates must have:
- Experience working as part of a service team/environment
- Engineering qualification and IT skills would be a distinct advantage but not essential
- Excellent communication skills
- Ability to work as part of a team as well as on own initiative
- Must have a clean full drivers licence
Position will be based in Leixlip.
Competitive salary and company vehicle provided.
For more information, visit
Job Type: Full-time
Experience:
- Dental Engineering: 1 year (Preferred but not essential)
Interested parties should contact
Job Types: Full-time, Permanent
Pay: €34,963.20-€45,000.00 per year
Benefits:
- Company pension
Work Location: Hybrid remote in Castletown, Leixlip, CO. Kildare
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Field Service Engineer
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Overview:
At PDF Solutions, we are at the forefront of revolutionizing the semiconductor industry. Our cutting-edge technologies and data-driven solutions empower semiconductor manufacturers to achieve unprecedented levels of efficiency, quality, and innovation. By joining our team, you'll have the opportunity to work with some of the brightest minds in the industry, tackle complex challenges, and contribute to groundbreaking advancements that shape the future of technology. Headquartered in Santa Clara, California, PDF Solutions also operates worldwide in Canada, China, France, Germany, Ireland, Italy, Japan, Korea, and Taiwan.
PDF is seeking an experienced Field Service Engineer to provide client support for PDF's advanced ebeam inspection tool. The ideal candidate is an organized and highly motivated team player with strong initiative and communication skills and possesses the drive to deliver quality results with superb customer service on time in a dynamic, multi-disciplined, intensive and highly productive small team environment.
Responsibilities:
- Become proficient in using PDF's cutting-edge eProbe
- Perform startup activity with limited support from HQ.
- Perform preventative maintenance of tool and attend to equipment issues with quality fixes/repairs.
- Maintain local parts inventory and order replacement parts.
- Actively respond to tool issues by communicating with HQ engineers and participate in escalation conference calls.
- Verify operational quality of the tool after scheduled preventive maintenance is complete.
- Install and/or relocate equipment and conduct associated start-up of newly installed systems.
- Troubleshoot equipment problems and conduct diagnostic procedures to isolate the root cause and correct the issue.
- Prepare and maintain accurate logs, service records, part usage documentation, and other management reports.
- Escalate issues for prompt resolution.
- Respond to emergency calls as required in the fab.
- Build and maintain customer satisfaction through clear, consistent communication and the sharing of collective knowledge.
- Comply with all Intellectual Property guidelines and all safety procedures.
Qualifications:
- BS degree in Engineering, Science (electrical or mechanical) or equivalent combination of education and experience to perform at this level.
- Must have hands-on experience working with vacuum systems (turbo molecular pumps, ion pumps, roughing pumps), specifically in the high and ultra-high vacuum region.
- Experience with scanning electron microscopes, SEMs, preferred but not a requirement.
- Must have experience as a Field Service Engineer working with, installing or servicing 300mm capital equipment.
Nice to Have
- Ebeam inspection tool experience.
Pay Range: EUR €40, EUR €75,000.00 /Yr.
Field Service Engineer
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Job Description
Who We Are:
Whitewater Group is a leading provider of innovative and sustainable water treatment engineering systems operating in Ireland, UK and across Europe in the Data Centre, Pharma, Power and Industrial sectors. We specialize in designing, installing, commissioning, and maintaining water treatment solutions to meet our clients' specific needs. Our team is dedicated to delivering high-quality, cost-effective engineering solutions that prioritize safety, reliability, and environmental sustainability.
Whitewater Group is headquartered in Bray, Co. Wicklow and operates from European bases in Spain, Sweden, Finland and UK, with plans for further offices to open in Germany, Denmark and Italy. The Group is experiencing significant growth due to its focus on off-site construction methods (OSM) of delivering turnkey projects, meaning on-site construction time is kept to a minimum.
Role Description:
The successful candidate will be involved in planned preventative maintenance, repair and maintenance of existing water treatment plants, customer training, and delivering a high level of technical support. Whitewater provides quality engineering support, including root cause analysis and the implementation of corrective actions.
All work is carried out in accordance with relevant Company and Customer Quality procedures. The role also includes managing customer relationships with a strong focus on communication and ensuring excellence in customer satisfaction. Collaboration with the customer service and administration teams is essential, including the provision of technical service reports and all relevant documentation for processing and invoicing.
Main Duties and Responsibilities:
- Perform planned preventative maintenance (PPM) and corrective repair on existing water treatment plants.
- Diagnose faults and implement root cause analysis and corrective actions.
- Troubleshoots and repairs pumps, instruments and control panels.
- Provide high-level technical assistance to customers.
- Prepare and submit technical service reports.
- Complete all required documentation for customer service and administration, ensuring accurate processing and invoicing.
- Ensure all work complies with company and customer quality procedures.
- Work independently or as part of a small team with minimal supervision.
Required Experience & Qualifications:
- Degree or equivalent qualification in Mechanical or Electrical background.
- Working with water treatment technologies such as Membranes, Ion Exchange, CDI, Filtration, Chemical Dosing Systems and UV.
- Fluent English speaker with strong speaking skills.
- Strong detail-oriented work style, and an accommodating and proactive attitude.
- IT literate and proficiency in the use of Microsoft Office including Word, Excel, PowerPoint, Outlook.
- Permit to Work in the EU.
- Full clean driving license.
Benefits:
- Competitive Salary for the right candidate
- Pension Scheme
- Annual Bonus
- Opportunity for career progression within a rapidly growing company
Field Service Engineer
Posted today
Job Viewed
Job Description
Who We Are:
Whitewater Group is a leading provider of innovative and sustainable water treatment engineering systems operating in Ireland, UK and across Europe in the Data Centre, Pharma, Power and Industrial sectors. We specialize in designing, installing, commissioning, and maintaining water treatment solutions to meet our clients' specific needs. Our team is dedicated to delivering high-quality, cost-effective engineering solutions that prioritize safety, reliability, and environmental sustainability.
Whitewater Group is headquartered in Bray, Co. Wicklow and operates from European bases in Spain, Sweden, Finland and UK, with plans for further offices to open in Germany, Denmark and Italy. The Group is experiencing significant growth due to its focus on off-site construction methods (OSM) of delivering turnkey projects, meaning on-site construction time is kept to a minimum.
Role Description:
The successful candidate will be based in the Munster Area, and be involved in planned preventative maintenance, repair and maintenance of existing water treatment plants, customer training, and delivering a high level of technical support. Whitewater provides quality engineering support, including root cause analysis and the implementation of corrective actions.
All work is carried out in accordance with relevant Company and Customer Quality procedures. The role also includes managing customer relationships with a strong focus on communication and ensuring excellence in customer satisfaction. Collaboration with the customer service and administration teams is essential, including the provision of technical service reports and all relevant documentation for processing and invoicing.
Main Duties and Responsibilities:
- Perform planned preventative maintenance (PPM) and corrective repair on existing water treatment plants.
- Diagnose faults and implement root cause analysis and corrective actions.
- Troubleshoots and repairs pumps, instruments and control panels.
- Provide high-level technical assistance to customers.
- Prepare and submit technical service reports.
- Complete all required documentation for customer service and administration, ensuring accurate processing and invoicing.
- Ensure all work complies with company and customer quality procedures.
- Work independently or as part of a small team with minimal supervision.
- Evening/Night work required 1-2 days per week.
Required Experience & Qualifications:
- Degree or equivalent qualification in Mechanical or Electrical background.
- Working with water treatment technologies such as Membranes, Ion Exchange, CDI, Filtration, Chemical Dosing Systems and UV.
- Fluent English speaker with strong speaking skills.
- Strong detail-oriented work style, and an accommodating and proactive attitude.
- IT literate and proficiency in the use of Microsoft Office including Word, Excel, PowerPoint, Outlook.
- Permit to Work in the EU.
- Full clean driving license.
Benefits:
- Competitive Salary for the right candidate
- Pension Scheme
- Annual Bonus
- Opportunity for career progression within a rapidly growing company