300 Engineering Support jobs in Ireland

Avolon is a leading global aviation finance company connecting capital with customers to drive the transformation of aviation and the economic and social benefits of global travel. We pride ourselves on our deep customer relationships, our collaborative team approach, and our fast execution. We invest with a long-term perspective, diversifying risk and managing capital efficiently to maintain our strong balance sheet. Working with 142 airlines in 60 countries, Avolon has an owned, managed, and committed fleet of 1,076 aircraft, as of 30 June 2025.

The Role:

A key role at the heart of the technical team, the
SVP & Senior Manager – New Aircraft, Materials and Engineering Support
will report directly to the Head of Technical. The successful candidate will have experience and confidence to engage at all levels within airlines, airframe OEMs, BFE suppliers, DOAs, MROs and Aviation Authorities to define and build aircraft configurations and specifications and ensure that aircraft are delivered on time and in the condition required by the contract. They will be capable of building, leading and motivating a team of professionals from various disciplines.

Key Responsibilities:

• Ensure timely, accurate and insightful analysis is provided to Management on all related industry trends and concerns.
• Provide consistent communication and distribution of up-to-date data and market insights across the organisation, supplemented by regular analytical reports and the sharing of technical expertise to support broader business strategy and objectives.
• Drive value for Avolon by identifying new opportunities and building strategic relationships with our counterparties.
• Lead strategic planning initiatives through data-driven market insights and forward-looking analysis.
• Monitor aviation market trends and identify issues which could affect Avolon's strategic direction. Provide senior management quality industry insights and advise on state of related industry topics and trends.
• Build and maintain a high quality, professional relationship with the production, sales and contracts teams in the aircraft OEMs, suppliers and service providers at multiple levels.
• Lead contract negotiations with OEMs (e.g. Airbus, Boeing), MROs, and other suppliers to optimise commercial terms and delivery performance for products, parts and services.
• Lead all aspects of new aircraft programs, LOI and Lease negotiation, configuration definition, budget control, technical specification, and delivery management.
• Manage relationships with OEMs (Airbus, Boeing) and coordinate with engine manufacturers to ensure alignment on production schedules and technical requirements.
• Put in place processes and procedures that will ensure a consistent and robust approach delivering aircraft on time and in the correct configuration.
• Monitor OEM and BFE supplier performance and report on new aircraft program status, production quality, risks and opportunities to senior leadership.
• Protect deal economics by ensuring Avolon is adequately compensated for poor production quality, faulty equipment and equipment which is not meeting operational design standards.
• Participate in strategic planning to align new aircraft acquisition with overall fleet strategy and market trends, up to and including OEM deal team support.
• Develop and implement the global procurement strategy for all equipment and parts and related engineering and technical services to support new aircraft production, transition activity and asset management
• Manage negotiations with multiple equipment and BFE suppliers to achieve the best possible commercial outcome for the business ensure contracted terms protect Avolon in instances of supplier non performance
• Drive competitive sourcing, cost efficiency, and value creation across procurement activities.
• Partner with the wider Technical and Powerplant Strategy and Asset Solutions teams to align procurement with long-term fleet strategy.
• Complete oversight and management of engineering aspects of aircraft transitions and as related to reconfigurations, regulatory mandates compliance and where appropriate, management of outsourced agencies.
• Global management of engineering suppliers in support of aircraft transfers for full project life, including on-site support.

The Person:

You will be driven, focused, and resourceful as well as being an excellent relationship builder. You will always act with integrity and model your own behaviour to the highest standard. You will represent Avolon in a transparent and honest manner setting a strong example for others to follow. You will be able to articulate complex concepts and put forward compelling arguments and rationales to all levels and audiences within Avolon and the industry.

Skills and Experience:

• Engineering or similar Degree and/or an Aircraft Maintenance Engineer's License (AMEL).
• A minimum of eight years leasing, airline, OEM or MRO experience within a technical or similar function.
• Keen attention to detail, but with the added ability to review the 'big picture' from a holistic commercial and industry perspective and guide towards realistic and achievable solutions.
• A solutions-focused mindset with the ability to anticipate challenges, drive continuous improvement, and identify opportunities for innovation.
• Ability to influence at an operational and executive level and has a strong and internal and external network.
• Exceptional understanding of the Aviation industry from a leasing, OEM and airline perspective, ability to comprehend trends and issues and translate their effect on our business through presentation.
• Exceptional communication that facilitates leading, motivating and collaborating with colleagues from all departments and levels of the business.
• Significant depth and breadth of industry relationships to include senior executive contacts at airlines, OEMs and Lessors.
• Exceptional people manager with proven capability of empowering others, instilling accountability and driving high performance by creating an environment where everyone contributes to shared goals, fosters collaboration and professional development.
• Sets clear priorities, drive associated behaviours and develop team members.
• Manages, prioritises, tracks and delivers tasks for self and team. Ability to parse complex projects into workstreams, delegate and direct others to achieve high quality results on set timelines.
• Driven, focused, resourceful and self-motivated with an ability to think independently and work to proactively identify solutions to issues as they arise.
• Skilled at conveying complex concepts and put forward compelling arguments to audiences within Avolon and externally.
• Proven ability to make timely decisions and find imaginative solutions to complex problems in a high-pressure environment.
• Strong and independent minded with the ability to express your views with conviction and authority and not afraid to confront established thought, or to accept challenge to your own views.
• Ability to distil complex messages into key takeaways to support management decision making, summarizing findings with impact, putting forward compelling arguments and rationales to all levels and audiences within Avolon and the industry.
• Direct, effective, and engaging communicator with strong interpersonal skills.
• Prior experience leading a group of executives with diverse experience and background and shows a genuine interest in and can evidence creating a culture of personal and professional development.
• A trusted leader who consistently motivates his/her team and instils energy, drive and passion.
• Possess a willingness and an ability to travel extensively worldwide.

The closing date for applications is COB
Thursday 11th September.

Avolon is an equal opportunities employer, which cultivates opinion, listens to all views with respect, recognises people based on their merits without bias and embraces diversity

On behalf of our client we are hiring an Engineering Services Support Coordinator to join their team in Dublin 22. The successful candidate will provide technical support to our clients and to our engineers.

Responsibilities:

• Ensure all progress is captured and updated on the Computer Aided Facilities Management (CAFM) system
• Follow up on all statutory works to ensure the client is compliant
• Bring all calls for assigned clients to billing stage
• Keep all Planned Preventative Maintenance (PPM) worksheets compliant and updated regularly
• Respond to customer requirements in a timely manner
• Completing a technical review of all technicians' reports
• Generating customer quotations
• Sourcing materials and services and providing the client with competitive prices

Experience:

• Must be fluent English speaker and be permitted to work in Ireland
• Excellent communication and customer care skills
• At least three years' experience in a similar role
• Strong mechanical/electrical background
• Ability to work effectively under pressure and prioritise work
• Ability to make decisions and work without close supervision

Job Title
:

Engineering Services Support Coordinator

Salary:

€35,000 - €45,000

Summary:

LMC FM is seeking an experienced Engineering Services Support Coordinator to join our growing team. This is an excellent opportunity for someone who would like to develop a career in this growing sector. This is a position that will suit an organised and energetic individual who is highly motivated. The successful candidate will provide technical support to our clients and to our engineers and will have a strong appreciation of engineering services, especially mechanical and electrical.

Responsibilities:

• Ensure all progress is captured and updated on the Computer Aided Facilities Management (CAFM) system
• Follow up on all statutory works to ensure the client is compliant
• Bring all calls for assigned clients to billing stage
• Keep all Planned Preventative Maintenance (PPM) worksheets compliant and updated regularly
• Respond to customer requirements in a timely manner
• Monitoring and coordinating service delivery by engineering team in tandem with LMC Helpdesk
• Completing a technical review of all technicians' reports
• Generating customer quotations
• Sourcing materials and services and providing the client with competitive prices
• Other duties as assigned

Skills and Experience:

• Must be fluent English speaker and be permitted to work in Ireland
• Excellent communication and customer care skills
• At least three years' experience in a similar role
• Strong mechanical/electrical background
• Ability to work effectively under pressure and prioritise work
• Ability to make decisions and work without close supervision

Benefits:

• Pension
• Income Protection
• EAP
• Life Insurance

Job Type
:

Full-time, Pemanent

Job Location
:

Clondalkin, Dublin 22

Fixed-term contract

Dublin (Hybrid: 3 days onsite, 2 remote)

We are looking for a
Business Support Engineer/API Support Engineer
to join a global technology company's Business Messaging Support team in Dublin. In this role, you'll provide tier 3 technical support to enterprise partners using business messaging APIs, working on low-volume, high-complexity cases that have international impact.

What you will be doing:

• Provide specialised tier 3 technical support for enterprise customers and technology partners
• Become an expert on business messaging platforms and integrations
• Troubleshoot API and backend systems at enterprise scale
• Collaborate with engineering teams across Dublin, California, and Singapore

Ideal candidate looks like:

Must-Have (non-negotiable)

• Degree in Engineering, Computer Science, or related field (or equivalent experience)
• 2+ years programming experience
• 2+ years working with APIs / Business Messaging platforms
• Experience providing
  technical support / troubleshooting
  for enterprise systems
• Hands-on knowledge of
  REST APIs
  and backend integrations

Nice-to-Have:

• Experience with
  enterprise-scale system development
  or integrations
• Familiarity with
  bug management tools
  and web technologies
• Experience with
  Twilio, 360 Dialog, MessageBird
  , or similar platforms
• Background in
  process improvement/change management
• Previous work in
  fast-paced tech or consulting environments

About Nerdio

Nerdio adds value on top of the powerful capabilities in Azure Virtual Desktop, Windows 365, and Microsoft Intune by delivering hundreds of features that simplify management, ensure efficient operations, and lower Azure compute and storage costs by up to 80% via automation.

Leveraging Nerdio, partners can manage customers' cloud environments through streamlined, multi-tenant, workflow-powered technology that allows them to create and grow cloud-based recurring revenues. Enterprise IT professionals can deliver and maintain a wide range of virtual Windows endpoints across hybrid workforces with ease and fine-tune end-user computing (EUC) approaches for maximum effectiveness using powerful monitoring and analytics capabilities.

We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.

What You'll Do

Our technical team is looking for a client-facing Support Engineer with strong technical and communication skills. You'll dive right in and be an instrumental member of our technical team and will be exposed to the Nerdio platform and our internal and external partners.

Deploy AVD Environments:

• Aid in deploying AVD environments using Nerdio Manager, following established processes and best practices.
• Collaborate with clients and partners to gather requirements, assess infrastructure needs, and execute AVD deployments.

Customer Support:

• Provide technical support and troubleshooting assistance to customers throughout their AVD deployments and beyond.
• Respond to inquiries, resolve issues, and ensure customer satisfaction by delivering timely and effective solutions.

Technical Expertise:

• Demonstrate proficiency in Intune, FSLogix, and Active Directory (AAD, Azure AD DS, AD DS) to address customer needs.
• Utilize excellent troubleshooting skills to identify and resolve technical issues, ensuring the smooth operation of AVD environments.

Collaboration and Communication:

• Collaborate with cross-functional teams, including internal and external partners, to ensure successful AVD deployments and support.
• Conduct technical product demos and provide guidance to customers on the usage and capabilities of AVD.

Qualifications and Experience

• 3+ years of experience in technical support or a related field.
• Experience with virtualization technologies, preferably Azure Virtual Desktop is essential.
• Familiarity with cloud computing platforms, such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP).
• Knowledge of networking concepts, including TCP/IP, DNS, and firewalls.
• Experience with operating systems, such as Windows Server and Linux distributions.
• Proficiency in scripting languages, such as PowerShell or Python, to automate tasks and perform system configurations.
• Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues
• Excellent customer service skills, with the ability to effectively communicate technical information to non-technical users.
• Strong documentation skills to record and track support cases, solutions, and best practices.

Preferred Experience

• Previous experience in providing support for cloud-based services or SaaS (Software as a Service) products.
• Knowledge of Active Directory, Group Policy, and identity management concepts.
• Experience with ticketing systems, such as JIRA or ServiceNow.
• Understanding of ITIL (Information Technology Infrastructure Library) framework and best practices.
• Certification in relevant technologies, such as Microsoft Azure certifications (e.g., Azure Administrator, Azure Solutions Architect) or ITIL certifications

Expected Hours of Work

• This is a full time position with flexibility required to accommodate business needs. You will therefore be expected to cover a weekend shift to support customers outside of standard hours.

Benefits and Incentives

• Competitive Base + Bonus Plan
• Stock Options
• Health and Welfare Plans*
• Life and Disability Plans*
• Retirement Plan*
• Unlimited Flexible Paid Time Off.including your birthday off
• Collaborative Team Culture
• Benefits for international employees, outside the US, vary by country.

Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The pay range for this role is:

60, ,000 USD per year(Remote (United Kingdom))

60, ,000 USD per year(Remote (Ireland))

We are looking for a
Support Engineer with strong pharma domain experience
to provide technical support, troubleshoot issues, and ensure smooth operation of IT systems within regulated environments. The role involves working closely with R&D, QA, and manufacturing teams to maintain compliance and deliver high-quality support.

Key Responsibilities:

• Provide L1/L2 IT support across pharma applications, lab systems, and devices.
• Troubleshoot incidents, perform root cause analysis, and escalate where required.
• Ensure systems adhere to GxP, FDA, and other regulatory guidelines.
• Collaborate with cross-functional pharma/IT teams to resolve technical issues.
• Document procedures, support logs, and compliance reports.

Must Have Skills:

• Pharma/Healthcare domain Experience
• Hands-on experience in IT support (Windows, O365, Networking, Ticketing tools).
• Knowledge of lab systems (e.g., LIMS, CDS) is a strong plus.
• Strong problem-solving and communication skills.

24x7 Support Engineer

On site Dublin 4

***Shift based*** – 12 hrs shift pattern (08:00 to 20:00 hrs / 20:00 to 08:00 hrs).

The 12-hour shift pattern consists of two rotations: 08:00 to 20:00 hrs (day shift) and 20:00 to 08:00 hrs (night shift). Shifts are organized in a cycle of four consecutive working days followed by four consecutive days off. For example, 4 days on day shift, followed by 4 days off and 4 days night shift on the next rotation.

**Working hour week is 48 hours, therefore unfortunately we cannot accept Stamp1g applications**

Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion organization you will work directly on a client site (Dublin 4) working closely with the in-house team to provide the best possible technical service and customer experience that the client requires. As an organization we offer all our employees' access to an online training platform, career progression and a supportive environment. The team is comprised of 4 service desk engineers.

What will you be doing:

• Acknowledge and respond to event notification
• Work within predefined SLA for event resolution.
• The 24x7 Service Desk will proactively respond and resolve to as many events as possible
• The 24x7 Service Desk will escalate events as required to level 3 team members to resolve events as required. The level 3 team members are based off site.
• Log all events in the incident record system
• Log a ticket in the service management tool; and
• Triage the incident, recording key information in the service management tool.
• The 24x7 Service Desk will escalate to additional support (for example On-Call) as required.
• Update Incident management log for future recurrence
• Access management – password resets, provision of one-time passwords, etc.
• Routine checks, tasks and Preventative Maintenance (Health checks, audits, backup management, systems management)
• Ensure compliance with all Auxilion and client policies and procedures – e.g. security policy etc.

What experience will you have:

• 1 to 2 years' experience supporting and administering enterprise monitoring tools and solutions in a critical service environment.
• 1 to 2 years' experience supporting and administering in a range of the following:
• Excellent knowledge of desktop, laptop and mobile device hardware and Microsoft OS products including Windows 10, and MS Office2016, Office 365
• Video conferencing support
• Good communication and teamwork skills and interpersonal skills are key
• Third level qualification would be desirable but not essential
• Commitment to learning and development of creative support solutions.
• Process focused
• Customer Orientated
• Good communication and teamwork skills and interpersonal skills are key.

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

As a Technical Support Engineer - German Speaker, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products.

Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues.

To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. This is hybrid working position.

• Provide technical support via telephone, web or autosupport.
• Research customer issues in a timely manner and follow up directly with the Customers with recommendations and action plans.
• Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to facilitate solutions most quickly for customers.
• Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of specific area of expertise.
• Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues.
• Create new knowledge base articles to share information for reuse throughout the Technical Support Center.
• Gain knowledge and expertise through hand-on experience, self-study and through a variety of learning environments
• Share best practices with Technical Support Center staff and learn about new technologies and complimentary storage applications.

• A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience.
• 1 - 2 years of experience in UNIX, Linux,Windows networking administration, Devops, Cloud, Data Warehousing or technical support is desired.
• Good written and verbal communication skills in German language (B2 level)
• Good interpersonal communication and customer service skills
• Strong aptitude for learning new technologies
• Creative approach to problem solving

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

Job Title:
Technical Support Engineer

Location:
Ireland

About the Role:

We are seeking a skilled and customer-focused
Technical Support Engineer
to provide technical assistance and troubleshooting for our clients. You will play a key role in diagnosing issues, offering effective solutions, and ensuring customer satisfaction through timely and professional support. The ideal candidate combines strong technical expertise with excellent communication and problem-solving skills.

Key Responsibilities:

• Provide first and second-line technical support via email, phone, or remote sessions.
• Diagnose software, hardware, and network-related issues.
• Document incidents, resolutions, and technical procedures accurately.
• Collaborate with engineering and product teams to resolve complex issues.
• Guide customers through product configuration and feature usage.
• Monitor system performance and escalate critical issues when necessary.
• Contribute to the development of knowledge base articles and support documentation.
• Maintain a high level of professionalism and customer satisfaction in all interactions.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2–4 years of experience in technical support, IT helpdesk, or customer-facing technical roles.
• Strong troubleshooting and analytical abilities.
• Proficiency with operating systems (Windows, macOS, or Linux) and networking fundamentals.
• Familiarity with ticketing systems and remote support tools (e.g., Jira, Zendesk, or ServiceNow).
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple cases efficiently.

What We Offer:

• Competitive salary and hybrid working model across Ireland.
• Supportive, knowledge-sharing environment with ongoing technical training.
• Opportunities for professional development and career progression.
• Exposure to cutting-edge technologies and customer environments.