24 Erp Systems jobs in Ireland
ERP & WMS Systems Support Analyst
Posted today
Job Viewed
Job Description
Job Scope:
Job Scope:
The successful candidate will join an existing IT Team who provide systems development, testing and support for our retail stores nationwide as well as our head office and distribution centre operation.
Working with our Distribution Centre (DC) Systems Analyst, you will play a key role in supporting and maintaining our DC infrastructure. Due to the nature and responsibilities of this role, the successful candidate will be based onsite in our HQ in Castlebar, Co. Mayo.
The successful candidate will:
- Provide primary support to the DC and stores for the inventory system and all related sub-systems and processes, notably the primary systems (WMS ERP) and secondary sub-systems (WCS, POS, Shopify).
- BAU support responsibility covers software and hardware (PC's, printers and scanners) required by the inventory system and the related sub-systems.
- Manage support up to resolution, including steering of the issue and followup with the appropriate technical team and/or external service provider.
- Proactively monitor and identify inventory system support trends and recurrences.
- Assist DC Systems Analyst with testing and following up on root cause issues, including application updates/fixes and data fixes.
- Check and provide input to application guideline documentation.
- Do routine support related to inventory data monitoring for the primary systems (WMS ERP) to ensure they remain aligned (zero stock discrepancy) and that discrepancy exceptions are managed on a routine daily basis as per the inventory management process in place.
- Work closely with functional IT specialists, external service providers and the affected users/teams to support them through any inventory systems change.
- Support system changes for specific improvements and projects as required.
- Support testing and contribute/check related test documentation as required.
- Support the business' sustainability Impact Strategy through proactive promotion of economic, environmental and social initiatives undertaken, aimed at ensuring our ambition to be circular in every aspect of our business by 2030 is realised.
Experience, Qualifications Skills:
- 3 years relevant IT support experience, preferably from a distribution centre/manufacturing/ industrial or logistics background
- Inventory systems, WMS and/or ERP experience
- Database systems experience, eg. Microsoft TSQL, Oracle PLSQL
- Shopify experience and understanding would be beneficial to add value to this role
- Detail oriented, able to work at low level transactions and complete data analysis
- Analytical skills with a focus on critical thinking and business processes
- Customer awareness and previous customer support experience
- Understanding of computer networking and supporting users and devices across a network.
- Basic hardware skills and previous PC, printer and scanner support experience.
- Fluent English with effective and professional written and verbal communication skills.
- Ability to work as a team member and foster a cooperative work environment while also being an individual contributor
- Excellent time management and time awareness
- Ability to organize and prioritise a variety of tasks and projects
Note: This Job description is not a static document and doesn't propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.
- We regret we are unable to offer sponsorship for this role so only candidates based in Ireland with an EU passport or valid visa should apply.
Implementation Specialist
Posted today
Job Viewed
Job Description
Implementation Specialist
Hi I'm Morgan, the Implementation Manager here at Ashby. Our customers are at the center of everything we do, and that's especially true during implementation. We take pride in being responsive, collaborative partners who focus not just on delivery, but on doing things thoughtfully. This role plays a critical part in ensuring our new customers start off with a strong foundation and a clear path forward. I'm thrilled to be hiring our next Implementation Specialist. As part of our growing Professional Services team within Ashby's Customer Success organization, you'll play a key role early in the customer journey—ultimately helping to elevate the entire customer experience.
About This Role
As our Implementation Specialist, you will be responsible for managing and executing the end-to-end implementation of Ashby's solution for many of our new customers. You will work directly with customers in our Strategic (predominantly Enterprise) segment, developing and executing implementation plans to ensure a positive customer experience and expedited time to value. Your goal is to support our customers, helping them get up and running swiftly with Ashby so they can achieve their desired outcomes.
Role Requirements- Implementation & Project Management: You have extensive experience managing and executing implementation and onboarding projects (defining the work, aligning with stakeholders, communicating the project plan, and ultimately delivering results in accordance with the agreed upon expectations). You keep the team on track to ensure milestones are met. You work effectively in a remote-first setting, with the ability to travel <10% as needed for strategic customer engagements.
- Customer Centricity: You are adept at understanding customer needs and tailoring implementations to meet their specific requirements. You build strong customer relationships by maintaining high levels of engagement and communication; you're the customer's proactive guide and advocate throughout the implementation period.
- Change Management: You are experienced in navigating change management processes and helping customers adapt to new systems and a refreshed approach.
- Technical Proficiency: You have a solid understanding of a complex product (ideally Ashby) and its technical intricacies; you are technically curious and creative.
- Best Practices & Recommendations: You take pride in advising customers on best practices specific to their usage of software to ensure optimal value.
- Critical Thinking & Solutions Orientation: You proactively address thematic customer opportunities and improve our processes accordingly. You don't rely on 'I've seen this done,' but instead think critically to solve problems.
- Cross-functional Collaboration: You effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress.
You Could Be a Great Fit If
- You demonstrate clear communication. You ask clarifying questions with precision and can distill complex concepts into simple themes.
- You are a great listener. You see your role as the voice of the customer to internal stakeholders so we can ensure that our offerings continue to evolve in accordance with customer needs.
- You are a problem solver. You thrive at solving complex challenges with innovative, scalable solutions.
- You know process matters. You are eager to improve processes and workflows to enhance efficiency and efficacy.
- Your peers describe you as detail-oriented and technically proficient. You take pride in internal operations.
- You are data-driven. You use metrics and analytics to inform decisions and measure success.
- You are adaptable. You can navigate changes in a fast-paced, evolving environment.
- You love to coach. You see every teaching moment as an opportunity and are excited to help our customers grow.
You Might Not Be a Great Fit If
- You prefer an in-person role over remote.
- You are less interested in customer-facing roles that require both technical and interpersonal skills.
- You are accustomed to defining ideas and strategies, yet not responsible for their execution.
- You prefer working with a simple product (such as a point solution).
- You prefer exclusively to build (rather than build, iterate, optimize).
Our Philosophy
Here Are a Few Key Points (relevant To The Go-to-market Side) That Should Give You An Idea Of What It Is Like To Work With Us
- We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell.
- We want to offer deep expertise whenever we interact with prospects and customers.
- We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly.
- We value a strong sense of ownership, principled thinking over experience, and thoughtful communication (we put a lot of effort into using the right communication channels) - we'll get into these and other values during the hiring process.
The Interview
At Ashby, Our Team And Interview Process Want To Help You Show Your Best Self. Our Interview Process Is Structured To Get To Know You And Your Career As Well As Empower You With Insight Into Our Key Focus Areas. Here Is The Process In Its Entirety
- 30 min - Recruiter Screen with Talent Team
- 45 min - Interview with Morgan (Hiring Manager) + Head of PS
- 60 min- Mock Call with 2 Implementation Specialists
Final Round:
30 min - Customer Adoption with Head of Dedicated CS & one of our Strategic CSMs
- 30 min - Interview with VP of Customer Success
- 10 min - Closing Questions with Hiring Manager
Benefits
- You'll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.
- You get to sell a product that our prospects & customers are truly excited about.
- Competitive compensation is offered.
- 10-year exercise window for stock options. You shouldn't feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
- Unlimited PTO with four weeks is recommended per year. Expect "Vacation?" in our one-on-one agenda until you start taking it
- Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.
- Generous equipment, software, and office furniture budget. Get what you need to be happy and productive
- $100/month education budget with more expensive items (like conferences) covered with manager approval
Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Implementation Specialist
Posted today
Job Viewed
Job Description
This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Laboratory Setting, Office, Warehouse
Job Description
When you are part of Thermo Fisher Scientific, you'll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization, you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Location/Division Specific Information
Managed Services is a business segment that supports the Customer Channels Group, which offers essential outsourced on-site services at client sites aimed at improving supply chain and research operations efficiency and effectiveness.
As an Implementation Specialist at Thermo Fisher Scientific, you will support Managed Services by implementing service programs at customer sites across Europe. This role focuses on improving operational efficiency in areas such as inventory management, order handling, and chemical management.
What's in it for you?
- Defined project schedules and performance objectives.
- Experience with a variety of client locations throughout Europe.
- A balanced mix of project management, operational activities, and customer interaction.
What will you do?
- On-site implementation of service programs, including stockroom and inventory management.
- Develop site SOPs/SOWs and train local teams to maintain compliance with contractual requirements.
- Use systems such as IBS, ULS-IM and Microsoft Office to handle data accuracy and project reporting.
- Support customer meetings, provide project updates, and resolve operational issues.
- Conduct audits to ensure adherence to service level agreements.
- Recommend process improvements to enhance efficiency and customer service.
- Perform other duties as assigned by management.
Keys to Success
Experience
- Proven experience in laboratory services, supply chain, or service environments (GxP/GMP experience preferred).
Knowledge, Skills, Abilities
- Strong communication and organizational skills with attention to detail.
- Ability to work independently and make informed decisions.
- Customer-focused approach aligned with Thermo Fisher Scientific's Four-I Values: Integrity, Intensity, Innovation, and Involvement.
- Proficiency in Microsoft Office and capability to learn additional data entry systems.
- Willingness to travel up to 50% across Europe.
Physical Requirements / Work Environment
- Work at customer locations, including offices, stockrooms, warehouses, and laboratories.
- Extensive walking and the ability to lift, push, and pull up to 25 kg.
- Personal protective equipment may be required depending on site requirements.
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at *. Please include your contact information and specific details about your required accommodation to support you during the job application process.
- This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Implementation Specialist
Posted today
Job Viewed
Job Description
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Laboratory Setting, Office, Warehouse
Job Description
When you are part of Thermo Fisher Scientific, you'll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization, you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Location/Division Specific InformationManaged Services is a business segment that supports the Customer Channels Group, which offers essential outsourced on-site services at client sites aimed at improving supply chain and research operations efficiency and effectiveness.
As an Implementation Specialist at Thermo Fisher Scientific, you will support Managed Services by implementing service programs at customer sites across Europe. This role focuses on improving operational efficiency in areas such as inventory management, order handling, and chemical management.
What's in it for you?
- Defined project schedules and performance objectives.
- Experience with a variety of client locations throughout Europe.
- A balanced mix of project management, operational activities, and customer interaction.
What will you do?
- On-site implementation of service programs, including stockroom and inventory management.
- Develop site SOPs/SOWs and train local teams to maintain compliance with contractual requirements.
- Use systems such as IBS, ULS-IM and Microsoft Office to handle data accuracy and project reporting.
- Support customer meetings, provide project updates, and resolve operational issues.
- Conduct audits to ensure adherence to service level agreements.
- Recommend process improvements to enhance efficiency and customer service.
- Perform other duties as assigned by management.
Experience:
- Proven experience in laboratory services, supply chain, or service environments (GxP/GMP experience preferred).
- Strong communication and organizational skills with attention to detail.
- Ability to work independently and make informed decisions.
- Customer-focused approach aligned with Thermo Fisher Scientific's Four-I Values: Integrity, Intensity, Innovation, and Involvement.
- Proficiency in Microsoft Office and capability to learn additional data entry systems.
- Willingness to travel up to 50% across Europe.
- Work at customer locations, including offices, stockrooms, warehouses, and laboratories.
- Extensive walking and the ability to lift, push, and pull up to 25 kg.
- Personal protective equipment may be required depending on site requirements.
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply todayThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at *. Please include your contact information and specific details about your required accommodation to support you during the job application process.
- This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Senior ERP Implementation Specialist
Posted today
Job Viewed
Job Description
Senior ERP Finance Consultant
Location:
Remote - Ireland or Northern Ireland (occasional client travel)
About the Role
We're working with a leading software company who are seeking a Senior ERP Finance Consultant to join their Professional Services team.
This role is all about delivering end-to-end ERP finance implementations for a newly launched, cloud-first ERP platform. You'll partner directly with Finance Directors and business owners, guiding them through complex implementations, ensuring best practice, and configuring systems to meet real-world financial needs.
This is a remote-first role for someone based in Ireland or Northern Ireland, with travel to client sites across Dublin, Cork, and Northern Ireland when required.
What You'll Do
- Lead full-cycle ERP finance implementations, from scoping through to go-live.
- Configure, modify, and integrate ERP finance modules (GL, AR/AP, reporting, data migration).
- Build strong relationships with Finance Directors and senior stakeholders, becoming a trusted advisor.
- Deliver multiple projects simultaneously (typically 6-12 months, €250k-€500k in value).
- Drive best practice in implementation and data migration (ETL), ensuring smooth client onboarding.
- Provide expert input on finance processes and influence customer decision-making.
- Support the development of best practice models for the ERP platform.
What You'll Bring
We're looking for candidates who are proven specialists in ERP finance implementation - not just finance professionals who have "been through" an implementation.
Essential Requirements:
- Multiple ERP finance implementations completed, with full go-live responsibility.
- Strong knowledge of finance processes: General Ledger, Accounts Receivable, Accounts Payable, reporting, debtors/creditors.
- Hands-on configuration and delivery - not just workshops, but practical system setup and execution.
- Experience with data migration and a solid understanding of ETL.
- Proficiency in SQL (writing/joining queries) and strong Excel skills.
- Confidence in advising and influencing senior finance stakeholders.
- Based in Ireland or Northern Ireland, with flexibility to travel when required.
Nice to Have:
- Accounting qualifications (ACCA, CIMA, Accounting Technician) or previous finance/industry experience.
- Some familiarity with C# coding (not essential).
Why Apply?
- Remote-first role with full flexibility across Ireland and Northern Ireland.
- High visibility and impact - work directly with decision-makers and shape the ERP journey.
- Be part of a growing company where consultants are valued, visible, and central to customer success.
- Competitive salary and benefits.
If you're an ERP Finance Consultant in Ireland or Northern Ireland ready to lead impactful implementations, we'd love to hear from you.
To speak in absolute confidence about this opportunity please contact Jack Tyrrell, Specialist Recruitment Consultant at MCS Group or send an up to date CV via the link provided.
If this position is not right for you, we may have others that are. Please visit
to view a wide selection of our current jobs.
All conversations will be treated in the strictest of confidence.
High Touch Implementation Specialist
Posted today
Job Viewed
Job Description
High Touch Implementation Specialist
Hi, I'm Daryl and I'm the Manager of High Touch Implementations at Ashby. One of my favorite aspects of Ashby is our operating principle of Continuous Improvement. Coupled with our principle of caring deeply about our customers, we often find ourselves wondering, "What is a better way to accomplish this?" That's why I am thrilled to be hiring a High Touch Implementation Specialist As a founding member of the High Touch Implementation team and part of our growing Professional Services team (within Ashby's Customer Success organization), you'll have the unique opportunity to help shape this new implementation offering, ultimately upleveling the overall customer experience.
About This Role
As an Implementation Specialist aligned to our High Touch segment, you will be responsible for managing and executing the end-to-end implementation of Ashby's solution for new mid-market and smaller enterprise customers. Your book of business will include 10-12 active implementations at a time, each lasting 4-8 weeks. You will work directly with customers to develop and execute implementation plans that ensure a positive customer experience and expedited time to value. Your goal is to support our customers, helping them get up and running swiftly with Ashby so they can achieve their desired outcomes.
Role Requirements- Implementation & Project Management: You have extensive experience managing and executing implementation and onboarding projects (defining the work, aligning with stakeholders, communicating the project plan, and ultimately delivering results in accordance with the agreed upon expectations). You keep the team on track to ensure milestones are met. You work effectively in a remote-first setting, with the ability to travel <10% as needed for customer engagements.
- Customer Centricity: You are adept at understanding customer needs and tailoring implementations to meet their specific requirements. You build strong customer relationships by maintaining high levels of engagement and communication; you're the customer's proactive guide and advocate throughout the implementation period.
- Change Management: You are experienced in navigating change management processes and helping customers adapt to new systems and a refreshed approach.
- Technical Proficiency: You have a solid understanding of a complex product (ideally Ashby) and its technical intricacies; you are technically curious and creative.
- Best Practices & Recommendations: You take pride in advising customers on best practices specific to their usage of software to ensure optimal value.
- Critical Thinking & Solutions Orientation: You proactively address thematic customer opportunities and improve our processes accordingly. You don't rely on 'I've seen this done,' but instead think critically to solve problems.
- Cross-functional Collaboration: You effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress.
You Could Be a Great Fit If
- You demonstrate clear communication. You ask clarifying questions with precision and can distill complex concepts into simple themes.
- You are a great listener. You see your role as the voice of the customer to internal stakeholders so we can ensure that our offerings continue to evolve in accordance with customer needs.
- You are a problem solver. You thrive at solving complex challenges with innovative, scalable solutions.
- You know process matters. You are eager to improve processes and workflows to enhance efficiency and efficacy.
- Your peers describe you as detail-oriented and technically proficient. You take pride in internal operations.
- You are data-driven. You use metrics and analytics to inform decisions and measure success.
- You are adaptable. You can navigate changes in a fast-paced, evolving environment.
- You love to coach. You see every teaching moment as an opportunity and are excited to help our customers grow.
You Might Not Be a Great Fit If
- You prefer an in-person role over remote.
- You prefer managing shorter implementations of less than 30 days.
- You typically manage only a few simultaneous implementations at a time.
- You bring project management expertise, but rely on other resources to be technical or product subject matter experts during implementations.
- You are accustomed to defining ideas and strategies, yet not responsible for their execution.
- You prefer working with a simple product (such as a point solution).
- You prefer exclusively to build (rather than build, iterate, optimize).
Our Philosophy
Here Are a Few Key Points (relevant To The Go-to-market Side) That Should Give You An Idea Of What It Is Like To Work With Us
- We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell.
- We want to offer deep expertise whenever we interact with prospects and customers.
- We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly.
- We value a strong sense of ownership, principled thinking over experience, and thoughtful communication (we put a lot of effort into using the right communication channels) - we'll get into these and other values during the hiring process.
The Interview
At Ashby, Our Team And Interview Process Want To Help You Show Your Best Self. Our Interview Process Is Structured To Get To Know You And Your Career As Well As Empower You With Insight Into Our Key Focus Areas. Here Is The Process In Its Entirety
- 30 min - Recruiter Screen with Talent Team
- 45 min - Interview with Head of Professional Services and Manager, High Touch Implementations
- 60 min- Mock Call with Strategic Implementation Manager and Strategic Implementation Specialist
Final Round:
30 min - Cross-Functional Interview with Manager of High Touch Customer Success
- 30 min - Product Complexity Interview with VP of Customer Success
- 10 min - Closing Questions with Hiring Manager
Benefits
- You'll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.
- You get to sell a product that our prospects & customers are truly excited about.
- Competitive compensation is offered.
- 10-year exercise window for stock options. You shouldn't feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
- Unlimited PTO with four weeks is recommended per year. Expect "Vacation?" in our one-on-one agenda until you start taking it
- Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.
- Generous equipment, software, and office furniture budget. Get what you need to be happy and productive
- $100/month education budget with more expensive items (like conferences) covered with manager approval
Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
High Touch Implementation Specialist
Posted today
Job Viewed
Job Description
Hi, I'm Daryl and I'm the Manager of High Touch Implementations at Ashby. One of my favorite aspects of Ashby is our operating principle of Continuous Improvement. Coupled with our principle of caring deeply about our customers, we often find ourselves wondering, "What is a better way to accomplish this?" That's why I am thrilled to be hiring a High Touch Implementation Specialist As a founding member of the High Touch Implementation team and part of our growing Professional Services team (within Ashby's Customer Success organization), you'll have the unique opportunity to help shape this new implementation offering, ultimately upleveling the overall customer experience.
About this role:As an Implementation Specialist aligned to our High Touch segment, you will be responsible for managing and executing the end-to-end implementation of Ashby's solution for new mid-market and smaller enterprise customers. Your book of business will include 10-12 active implementations at a time, each lasting 4-8 weeks. You will work directly with customers to develop and execute implementation plans that ensure a positive customer experience and expedited time to value. Your goal is to support our customers, helping them get up and running swiftly with Ashby so they can achieve their desired outcomes.
Role requirements:
- Implementation & Project Management: You have extensive experience managing and executing implementation and onboarding projects (defining the work, aligning with stakeholders, communicating the project plan, and ultimately delivering results in accordance with the agreed upon expectations). You keep the team on track to ensure milestones are met. You work effectively in a remote-first setting, with the ability to travel <10% as needed for customer engagements.
- Customer Centricity: You are adept at understanding customer needs and tailoring implementations to meet their specific requirements. You build strong customer relationships by maintaining high levels of engagement and communication; you're the customer's proactive guide and advocate throughout the implementation period.
- Change Management: You are experienced in navigating change management processes and helping customers adapt to new systems and a refreshed approach.
- Technical Proficiency: You have a solid understanding of a complex product (ideally Ashby) and its technical intricacies; you are technically curious and creative.
- Best Practices & Recommendations: You take pride in advising customers on best practices specific to their usage of software to ensure optimal value.
- Critical Thinking & Solutions Orientation: You proactively address thematic customer opportunities and improve our processes accordingly. You don't rely on 'I've seen this done,' but instead think critically to solve problems.
- Cross-functional Collaboration: You effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress.
You could be a great fit if:
- You demonstrate clear communication. You ask clarifying questions with precision and can distill complex concepts into simple themes.
- You are a great listener. You see your role as the voice of the customer to internal stakeholders so we can ensure that our offerings continue to evolve in accordance with customer needs.
- You are a problem solver. You thrive at solving complex challenges with innovative, scalable solutions.
- You know process matters. You are eager to improve processes and workflows to enhance efficiency and efficacy.
- Your peers describe you as detail-oriented and technically proficient. You take pride in internal operations.
- You are data-driven. You use metrics and analytics to inform decisions and measure success.
- You are adaptable. You can navigate changes in a fast-paced, evolving environment.
- You love to coach. You see every teaching moment as an opportunity and are excited to help our customers grow.
You might not be a great fit if:
- You prefer an in-person role over remote.
- You prefer managing shorter implementations of less than 30 days.
- You typically manage only a few simultaneous implementations at a time.
- You bring project management expertise, but rely on other resources to be technical or product subject matter experts during implementations.
- You are accustomed to defining ideas and strategies, yet not responsible for their execution.
- You prefer working with a simple product (such as a point solution).
- You prefer exclusively to build (rather than build, iterate, optimize).
Here are a few key points (relevant to the go-to-market side) that should give you an idea of what it is like to work with us:
- We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell.
We want to offer deep expertise whenever we interact with prospects and customers.
We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly.
- We value a strong sense of ownership, principled thinking over experience, and thoughtful communication (we put a lot of effort into using the right communication channels) - we'll get into these and other values during the hiring process.
At Ashby, our team and interview process want to help you show your best self. Our interview process is structured to get to know you and your career as well as empower you with insight into our key focus areas. Here is the process in its entirety:
- 30 min - Recruiter Screen with Talent Team
- 45 min - Interview with Head of Professional Services and Manager, High Touch Implementations
- 60 min- Mock Call with Strategic Implementation Manager and Strategic Implementation Specialist
Final Round:
30 min - Cross-Functional Interview with Manager of High Touch Customer Success
- 30 min - Product Complexity Interview with VP of Customer Success
- 10 min - Closing Questions with Hiring Manager
- You'll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.
- You get to sell a product that our prospects & customers are truly excited about.
- Competitive compensation is offered.
- 10-year exercise window for stock options. You shouldn't feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
- Unlimited PTO with four weeks is recommended per year. Expect "Vacation?" in our one-on-one agenda until you start taking it
- Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.
- Generous equipment, software, and office furniture budget. Get what you need to be happy and productive
- $100/month education budget with more expensive items (like conferences) covered with manager approval
Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: £70K - £85K
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Microsoft Defender Implementation Specialist
Posted today
Job Viewed
Job Description
Microsoft Defender Implementation Specialist (6-12 Month Contract)
Belfast, Dublin, Cork, Waterford
Are you a seasoned cybersecurity professional with deep expertise in Microsoft Defender? Join our client's dynamic team across Ireland on a 6-12 month contract, delivering best-in-class endpoint protection and threat-hunting solutions. With competitive rates of €600-€50 per day, this role is perfect for a highly motivated specialist who thrives in diverse environments, from Dublin and Malahide to Cork, Waterford, and Portlaoise.
Key Responsibilities
- Lead the end-to-end deployment of Microsoft Defender for Endpoint, Office 365, and Cloud Apps across Windows and macOS estates
- Design and implement advanced threat protection rules, custom detection analytics, and automated response playbooks
- Conduct workshops and handover sessions with IT operations and security teams to ensure smooth adoption
- Perform proactive threat hunting, incident investigation, and root-cause analysis using Defender's advanced hunting queries
- Develop and maintain operational documentation, runbooks, and best-practice guidelines
- Collaborate closely with network, infrastructure, and application teams to optimize security posture and minimize business disruption
Essential Skills & Experience
- Proven track record implementing Microsoft Defender solutions at enterprise scale
- Deep understanding of Microsoft 365 Defender portal, SIEM integration (e.g., Sentinel), and EDR/MDR concepts
- Hands-on experience with PowerShell scripting to automate response and remediation tasks
- Solid knowledge of Windows security architecture, Active Directory, Azure AD, and Group Policy
- Familiarity with macOS endpoint protection and cross-platform security integration
- Excellent communication skills and ability to lead technical workshops and stakeholder briefings
- Relevant certifications such as Microsoft Certified: Security Operations Analyst or comparable
What's On Offer
- Daily contract rate of 0- 0, dependent on experience and location
- Hybrid and remote working options from our offices in Dublin, Belfast, Cork, Waterford, or Portlaoise
- Exposure to cutting-edge Microsoft security technologies and senior security architects
- Opportunity to shape and mature the client's security operations center (SOC) capabilities
- Flexible contract duration (6-12 months) with potential for extension
How to Apply
To be considered, please submit your CV and a brief cover note highlighting your Microsoft Defender achievements to Chris Prendergast with the subject line "Defender Specialist – Ireland Contract." Shortlisted candidates will be contacted within five working days.
DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
HR & Payroll Systems Project Lead – ERP Transformation
Posted today
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Job Description
IT - Head Office, Dunboyne, Co.Meath, A86W820
We are seeking an experienced HR and payroll professional to lead the deployment of HR and payroll system implementation for our ERP transformation project. This role is critical in managing the transition and integration of HR and payroll systems, which will operate outside the core ERP project but interface closely with it to ensure seamless functionality across departments.
Join a forward-thinking organisation undergoing a major digital transformation, where your expertise will shape the future of our people operations and drive meaningful change across the organisation.
Responsibilities:
Lead the HR and payroll systems implementation, ensuring integration with the core ERP and alignment with business objectives
Drive HR and Payroll change management initiatives to support smooth adoption of new systems by various stakeholders, focusing on minimising disruption and enhancing user engagement
Collaborate with HR, payroll, finance, IT, and other departments to assess current HR and payroll processes, systems, and pain points to ensure the solution meets both operational needs and legal/regulatory requirements
Lead gap analysis and identify areas for improvement, automation, and simplification
Develop and implement a project plan for the HR and payroll system implementation, including timelines, deliverables, and resource allocation
Manage vendor relationships for third-party HR and payroll systems, coordinating system customisation, testing, and deployment
Identify and address integration points between the HR/payroll systems and the core ERP, developing solutions to ensure accurate data flow and process consistency
Provide training and support to HR and payroll teams, ensuring they are equipped to use the new systems effectively
Monitor and report on project progress, budget adherence, and risk mitigation efforts to key stakeholders
Identify and mentor internal champions for post-implementation support and continuous improvement
Skills Required:
Proven experience in HR and Payroll transformation projects across the full project lifecycle.
Strong background in change management, with a demonstrated ability to drive cultural and operational changes effectively
Comprehensive understanding of HR and payroll processes and related software
Excellent knowledge of employment law, payroll compliance, and data privacy
Excellent communication and stakeholder management skills, with the ability to influence and work collaboratively across teams
Project management experience with the ability to manage timelines, resources, and deliverables in complex, high-stakes environments
Experience with platforms such as Dayforce (or similar HRIS/payroll systems) is a plus
Reporting line:
Group Head of IT
Lead Software Engineer - Transfer Solutions
Posted 20 days ago
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Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Lead Software Engineer - Transfer Solutions
Lead Software Engineer, Cross-Border Payments.
The Transfer Solutions group is responsible for designing, building, and operating the technology that powers Mastercard's next-generation payment applications-domestic, Cross-Border, and Bill Payments.
We are seeking a Principal, Software Engineering, to join our Dublin team, focusing on building and operating our Cross-Border payments platform, specifically in the Treasury Management domain. We build software that can be deployed on private or public cloud. In this role, you will design and build software that scales to global markets, enabling secure, seamless, always available Cross-Border payments. This is an exciting engineering leadership role working with a global team passionate about the solutions we deliver to our customers.
Role
As a lead software engineer:
You will provide technical leadership to a team responsible for developing, testing, implementing, documenting, maintaining, and supporting application software systems in accordance with MasterCard standards, processes, and best practices.
Your responsibilities include:
- Designing and delivering detailed solutions for complex technical challenges,
guiding your team through implementation.
- Providing technical expertise and strategic direction on assigned projects.
- Identifying opportunities for automation and process improvement across the
software lifecycle (build, operate, run) to enhance efficiency.
- Collaborating closely with technical architects and product owners to define
and prioritize features and user stories.
- Evaluating technical solutions to meet current and future business needs.
- Continuously expanding your technical knowledge and driving innovation
within our systems.
- Leading technical demonstrations, facilitating discussions with Product Owners, and promoting best practices adoption.
- Reviewing code, test automation, and engineering deliverables to ensure high
standards.
- Mentoring junior engineers, providing technical guidance to support their
career growth.
All About You
- Advanced expertise in Java with Spring Boot development, including design
patterns, performance optimization, and troubleshooting.
- Solid experience designing and developing RESTful services and deploying
on cloud native environments (AWS & PCF)
- Strong knowledge of DevOps practices, infrastructure as code, and cloud-first
software development (AWS preferred).
- Experience in building highly resilient, scalable distributed systems with
expertise in databases, messaging, and caching technologies.
- Proven track record of promoting engineering best practices, including API
design, continuous integration, and test-driven development.
- Experience working in a dynamic and collaborative work environment and
making independent decisions.
- Experience of leading one or more scrum teams of software engineers to
provide technical direction to the team and resolve technical blockers faced by
the development team
- Ability to innovate and develop new approaches to complex design problems.
- Self-motivated with a continuous learning mindset and a drive to take on new
challenges.
- Strong verbal and written communication skills, fostering relationships, and
working effectively within a team.
- Bachelor's degree in Information Systems, Information Technology, Computer
Science or Engineering
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.