25 Facilities Operations jobs in Ireland

Senior Facilities Operations and Projects Manager

Dublin 2 | Permanent | Professional Services / Legal

Are you an experienced facilities and operations professional ready to take on a high-profile role in a dynamic, professional services environment?

We're looking for a Senior Facilities Operations & Projects Manager to lead and shape all aspects of office operations, projects, and facilities management in a collaborative, fast-paced setting.

Why Apply:

This is a rare opportunity to take ownership of a critical operational function in a leading professional services environment. You'll work on strategic projects, lead a talented team, and help create a best-in-class workplace experience.

Benefits & Rewards:

• Competitive salary and comprehensive health coverage (medical, dental, optical)
• Generous vacation and leave packages
• Educational assistance and professional development opportunities
• Pension or savings plan, life insurance, and travel insurance
• Access to wellness programmes and participation in sports and social events

Key Components of the Role:

• Lead strategic property and operational projects that directly impact business performance.
• Manage and develop a high-performing team across front-of-house and back-office functions.
• Influence the office environment and experience for colleagues, clients, and visitors.
• Be at the forefront of business continuity planning and operational excellence in a hybrid workplace.

Key Responsibilities:

• Oversee all office facilities, including maintenance, vendor management, and internal office moves.
• Deliver complex projects on time and within budget, liaising with landlords, consultants, and contractors.
• Ensure health & safety compliance and champion best practices across the office.
• Manage suppliers, contracts, and vendor relationships efficiently and proactively.

What We're Looking For:

• 10+ years' experience in facilities and project management, ideally in professional services.
• Strong leadership, stakeholder management, and team development skills.
• Proven project, change management, planning, and financial management expertise.
• High attention to detail, discretion, and ability to work autonomously.

If you are interested in this position, please send your CV to Áine in Lex Consultancy.

OVERVIEW

The Maples Group is a standard bearer in financial and legal services, trusted by many of the world's largest hedge fund managers, private equity firms and international corporations.

Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth.

The Maples Group looks to add a Dublin based Senior Facilities and Operations Project Manager to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent.

Who We Seek

Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.

About the Role

The Maples Group is currently recruiting for a Senior Facilities Operations & Projects Manager to join the Dublin law firm. This is an excellent opportunity for someone who is interested in providing high level operational support to a leading law firm, under the direction of the Regional Chief Operating Officer. The successful candidate will be responsible for all aspects of the expanding office facilities and responsible for project management of all property related projects. Primary responsibilities include:

• Operational lead for all property related projects. Liaison with landlords, building management and consultants. Responsible for planning for future requirements and delivery of best-in-class facilities
• Management of front of house and back-office support teams (including the Facilities function, print room, stationery/office supplies, and records management), ensuring highest standards are maintained
• Co-ordinate the team and external providers to manage all required maintenance to the Dublin office. Including, but not limited to, the oversight and maintenance of all mechanical and electrical equipment effectiveness and contracts
• Managing the planning and implementation of internal office moves in consultation with key stakeholders
• Supplier management for all office suppliers/vendors: ensuring appropriate contracts in place, review of commercial terms. This will include the monitoring of all outsourced contracts (including, but not limited to, cleaning; couriers; taxis; printers/photocopiers; stationery and office maintenance)
• Monitoring and implementing Health & Safety regulations, coordinating with external H&S consultants, and management of Fire Warden and First Aid Officer responsibilities by selected member/s of your team
• Ability to work in and streamline everyday operations in a hybrid workforce model
• Working closely with the Maples Group's Business Continuity Planning leads and undertaking the Regional Crisis Management role for the Dublin law firm

EXPERIENCE

What You Bring

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:

• 10+ years experience in facilities management and project management, preferably in a professional services setting
• Relevant degree and/or qualifications preferred
• Experience working in corporate operations to deliver on organisational goals and standards
• Knowledge of building systems operations, facilities management best practices, systems technology, H&S legislation and regulations, and event management / guest/ visitor experience
• Strong written and verbal communication skills, and experienced user of MS Office (Excel, Word and Powerpoint) and facilities and project management-related software packages.
• Knowledge of business continuity management best practices and operational resilience guidelines
• People management and leadership skills and stakeholder relationship management skills
• Proactive problem solving and innovation skills and skilled at influencing and negotiation
• Proven project and change management, planning, budgeting and financial management skills
• Maintain strong attention to detail and the ability to deal with confidential matters with discretion

BENEFITS & REWARDS

The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

• Comprehensive health coverage (medical, dental and optical)
• Competitive vacation packages
• Educational assistance and professional development programmes
• Savings or pension plan
• Life insurance
• Travel insurance
• Global mental wellness programme
• Sports clubs and social events

ABOUT MAPLES GROUP

Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.

You can learn more about the Maples Group on
our corporate website
. Experience our culture and our people on our
Careers Page
or on
LinkedIn
.

Any candidates invited to interview for a role in Maples and Calder, Dublin, will receive a sensory overview of the office, inclusive of sensory maps and accessibility information.

Please note that it is Maples standard policy to undertake various background screening checks on all applicants to whom a conditional job offer is made. All job offers are subject to the completion of satisfactory background screening checks. Further details on the background screening checks will be advised to each candidate who receives a conditional job offer from Maples.

Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at

for details on how we handle personal information relating to job applicants.)

Job Description
We are excited to announce a fantastic opportunity for a Process Maintenance Manager at our state-of-the-art site in Dundalk. Our facility is dedicated to formulating and filling vaccine products that improve and transform lives globally. Join our team and contribute to leading scientific breakthroughs in the treatment of some of the world's most harmful diseases. Our sustained investment in Ireland empowers our team to continuously grow, learn, invent, and thrive.

Your Core Responsibilities

• Lead, mentor, and develop a diverse team of FTEs and contractors, ensuring safety, quality, and compliance.
• Manage equipment improvement projects, ensuring timely, safe, and cost-effective execution.
• Oversee maintenance planning, scheduling, and resource management, ensuring audit/inspection readiness.
• Ensure continuous operation of process and production equipment through preventative maintenance and troubleshooting.
• Monitor maintenance/project activities and support equipment using compliance systems.
• Develop and maintain training programs, ensuring team skill development and compliance.
• Manage maintenance and project budgets, ensuring adherence to targets and driving continuous process improvements.
• Collaborate with multiple partners to achieve excellence in IPT/maintenance programs and represent the department in site governance meetings.

Who You Are
You are ready if you have

• Experience within a GMP/regulatory manufacturing setting.
• Strong understanding of mechanical/electrical/pneumatic equipment.
• Proven leadership in managing high-performing teams and driving talent strategies across functions.
• Proficiency in Microsoft Office and job-related computer applications.

Nice to have, but not essential

• Level 7 Degree or higher; ideally in a Science, Engineering, or other technical discipline.
• Awareness of Equipment and process validation desired knowledge of regulatory/code requirements to Irish, European, and International Codes, Standards, and Practices.
• Report, standards, policy writing skills.

Current Employees apply HERE

Current Contingent Workers apply HERE

Secondary Language(s) Job Description
As a company, we are committed to keep the patient at the very heart of all that we do and strive to find solutions and treatments for some of the world's most challenging healthcare needs.

As an equal opportunity employer, we are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. Please don't hesitate to contact the Talent Acquisition Advisor assigned to this role should you need any support during our recruitment process.

We are committed to flexible working where possible, and this is why our Company has introduced a new hybrid working model for office-based colleagues around the world.

Please feel free to speak to us about what flexibility means to you during your application.

So, if you are ready to
Invent solutions to meet unmet healthcare needs,
please apply today.
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status
Regular

Relocation
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Not Applicable

Shift
Valid Driving License
Hazardous Material(s)
Required Skills
Coaching, Manufacturing Operations, Operation Maintenance, People Leadership, Process Engineering, Process Improvements

Preferred Skills
Job Posting End Date
09/29/2025

• A job posting is effective until PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID
R

We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.

Our brand new hub in Dublin requires qualified and motivated individuals to join the operations maintenance team within the station as Skilled Technicians.

Working hours: 39 hours per week

Shift pattern: Monday to Friday 08:00 hours to 17:00 hours

Salary: €54,626 + Shift Allowance and Benefits

The role ensures that all plant and equipment on site is repaired and serviced to recognised standards and as identified within the preventative maintenance schedule ensuring the minimum downtime of sortation equipment.

The role of an Operations Maintenance Technician is challenging and requires an individual with excellent organising and communication skills as the role involves:

• Organise team maintenance and required equipment to ensure that operation and maintenance of machinery is completed safely, in the shortest possible time within the time scale demanded by operational necessities
• Monitor workflow, be aware of potential problems and take immediate corrective action through delegation, own action or by referral upwards
• Effective liaison with Depot and Operations Managers, Section Leaders and Control Room to resolve difficulties and enquiries
• Ensure smooth transition of traffic across the machine paying attention to Health and Safety
• Timely and accurate completion of all required information recording sheets
• Ensure that all operational and maintenance procedures, as detailed in the Group Operations Manual, available from the Depot Managers Office, are adhered to in order to maintain customer service levels to the required standard
• Ensure that all equipment is returned to its designated area after use. Ensure the equipment is maintained in a safe and efficient working order and that an adequate system for reporting defective equipment is in use

The ideal candidate will be self-motivated, organised, hold a City and Guilds Electrical/Mechanical engineering qualification and have the following skills:

• Knowledge of 17th/18th Edition electrical regulations
• Proven electrical/mechanical maintenance background
• Ability to read electrical schematic drawings
• Understanding of PLC controlled equipment
• Flexible approach to shift patterns
• Understanding of health and safety legislation
• Full driving licence

What do we offer:

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Diversity & Inclusion is more than the workplace. It's the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity, and inclusion happens because we do it together.

FedEx in the UK is Disability Confident 'Committed'.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.

We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.

Our brand new hub in Dublin requires qualified and motivated individuals to join the operations maintenance team within the station as Skilled Technicians.

Working hours:
39 hours per week

Shift pattern:
Monday to Friday 08:00 hours to 17:00 hours

Salary: €54,626 + Shift Allowance and Benefits
The role ensures that all plant and equipment on site is repaired and serviced to recognised standards and as identified within the preventative maintenance schedule ensuring the minimum downtime of sortation equipment.

Skills
The role of an Operations Maintenance Technician is challenging and requires an individual with excellent organising and communication skills as the role involves:

• Organise team maintenance and required equipment to ensure that operation and maintenance of machinery is completed safely, in the shortest possible time within the time scale demanded by operational necessities
• Monitor workflow, be aware of potential problems and take immediate corrective action through delegation, own action or by referral upwards
• Effective liaison with Depot and Operations Managers, Section Leaders and Control Room to resolve difficulties and enquiries
• Ensure smooth transition of traffic across the machine paying attention to Health and Safety
• Timely and accurate completion of all required information recording sheets
• Ensure that all operational and maintenance procedures, as detailed in the Group Operations Manual, available from the Depot Managers Office, are adhered to in order to maintain customer service levels to the required standard
• Ensure that all equipment is returned to its designated area after use. Ensure the equipment is maintained in a safe and efficient working order and that an adequate system for reporting defective equipment is in use

The ideal candidate will be self-motivated, organised, hold a City and Guilds Electrical/Mechanical engineering qualification and have the following skills:

• Knowledge of 17th/18th Edition electrical regulations
• Proven electrical/mechanical maintenance background
• Ability to read electrical schematic drawings
• Understanding of PLC controlled equipment
• Flexible approach to shift patterns
• Understanding of health and safety legislation
• Full driving licence

What Do We Offer

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Diversity & Inclusion is more than the workplace. It's the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity, and inclusion happens because we do it together.

FedEx in the UK is Disability Confident 'Committed'.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.

Operations, Warehouse & Facilities Manager

County Laois

€60,000 – €65,000

If you like the idea of taking charge of a busy service and repair operation, one that keeps complex equipment running smoothly for major clients, this could be your kind of role.

This is a well-established site with a capable team and solid systems already in place. What's needed now is a confident, organised manager to bring consistency, structure, and a steady hand to daily operations.

You'll oversee everything that happens on site: Workshop, Warehouse, Stores, Stock, Health & Safety, Compliance, and Facilities. Around 15 people report to you locally, with some dotted-line connections into the wider UK organisation.

Your focus will be on keeping things efficient, safe, and running to standard. That means maintaining stock control, ensuring compliance, supporting high-quality repair work, and making sure parts and materials flow where they should, when they should.

You won't be setting strategy; that happens elsewhere. But you will be the person who makes sure it actually works on the ground. Someone who can lead with confidence, make decisions, and keep the team motivated and on track.

If you've managed operations in a workshop, service, or logistics environment before, you'll know what good looks like. Strong warehouse management experience would be a real advantage. A background in Lean or Six Sigma would help. So would IOSH or NEBOSH. But above all, they're looking for someone who takes pride in running a safe, efficient, well-organised site and leading people to do their best work.

The company? You'll know the name, but let's just say they keep a lot of businesses running behind the scenes.

Sound like you? Hit apply and let's have a chat.

We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.

Our brand new hub in Dublin requires a qualified and motivated individuals to join the operations maintenance team within the station as Skilled Technicians.

The role ensures that all plant and equipment on site is repaired and serviced to recognised standards and as identified within the preventative maintenance schedule ensuring the minimum downtime of sortation equipment.

The Role Of An Operations Maintenance Technician Is Challenging And Requires An Individual With Excellent Organising And Communication Skills As The Role Involves:

• Organise team maintenance and required equipment to ensure that operation and maintenance of machinery is completed safely, in the shortest possible time within the time scale demanded by operational necessities
• Monitor staff attendance and take relevant remedial action where necessary
• Monitor the performance of the maintenance team through continual supervision and completion of all documentation as required
• Monitor workflow, be aware of potential problems and take immediate corrective action through delegation, own action or by referral upwards
• Effective liaison with Depot and Operations Managers, Section Leaders and Control Room to resolve difficulties and enquiries
• Ensure smooth transition of traffic across the machine paying attention to Health and Safety
• Timely and accurate completion, on a nightly basis, of all required information recording sheets
• Ensure that all operational and maintenance procedures, as detailed in the Group Operations Manual, available from the Depot Managers Office, are adhered to in order to maintain customer service levels to the required standard
• Ensure that all equipment is returned to its designated area after use. Ensure the equipment is maintained in a safe and efficient working order and that an adequate system for reporting defective equipment is in use

The ideal candidate will be self-motivated, organised, hold a City and Guilds Electrical/Mechanical engineering qualification and have the following skills:

• Knowledge of 17th/18th Edition electrical regulations
• Proven electrical/mechanical maintenance background
• Ability to read electrical schematic drawings
• Understanding of PLC controlled equipment
• Flexible approach to shift patterns
• Understanding of health and safety legislation
• Full driving licence

In return for your hard work and commitment you will get a competitive salary, with the opportunity for real career progression and excellent training and development.

Diversity & Inclusion is more than the workplace. It's the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together. FedEx in the UK is Disability Confident 'Committed'.

We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.

Our hub is Dublin require a qualified and motivated individual to join the operations maintenance team within the station as a Skilled Technician.

Working hours:
39 hours per week

Shift pattern:
Monday to Friday 08:00 hours to 17:00 hours

Salary:
€ Shift Allowance and Benefits

The role ensures that all plant and equipment on site is repaired and serviced to recognised standards and as identified within the preventative maintenance schedule ensuring the minimum downtime of sortation equipment.

The Role Of An Operations Maintenance Technician Is Challenging And Requires An Individual With Excellent Organising And Communication Skills As The Role Involves:

• Organise team maintenance and required equipment to ensure that operation and maintenance of machinery is completed safely, in the shortest possible time within the time scale demanded by operational necessities
• Monitor staff attendance and take relevant remedial action where necessary
• Monitor the performance of the maintenance team through continual supervision and completion of all documentation as required
• Monitor workflow, be aware of potential problems and take immediate corrective action through delegation, own action or by referral upwards
• Effective liaison with Depot and Operations Managers, Section Leaders and Control Room to resolve difficulties and enquiries
• Ensure smooth transition of traffic across the machine paying attention to Health and Safety
• Timely and accurate completion, on a nightly basis, of all required information recording sheets
• Ensure that all operational and maintenance procedures, as detailed in the Group Operations Manual, available from the Depot Managers Office, are adhered to in order to maintain customer service levels to the required standard
• Ensure that all equipment is returned to its designated area after use. Ensure the equipment is maintained in a safe and efficient working order and that an adequate system for reporting defective equipment is in use

The ideal candidate will be self-motivated, organised, hold a City and Guilds Electrical/Mechanical engineering qualification and have the following skills:

• Knowledge of 17th or18th Edition electrical regulations
• Proven electrical/mechanical maintenance background
• Ability to read electrical schematic drawings
• Understanding of PLC controlled equipment
• Flexible approach to shift patterns
• Understanding of health and safety legislation
• Full driving licence

In return for your hard work and commitment you will get a competitive salary, with the opportunity for real career progression and excellent training and development.

Diversity & Inclusion is more than the workplace. It's the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.

FedEx in the UK is Disability Confident 'Committed'.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Global Services organization is looking for an individual with proven and tested leadership skills to help bring to fruition a newly developed Facilities Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center's physical infrastructure and will serve as a facilitator for all Large Scale Events. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.

The ideal candidate will need to have an understanding of data center IT Infrastructure and data center Facilities infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data center and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist with aligning the Facility Operations Center with the larger objectives of other business and peer organizations. You will need to play a role with growing the team to a standard of operational excellence.

If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the challenge you've been looking for

Key job responsibilities

Monitors the global data center Amazon facilities infrastructure platform

Serves as a Point of Contact for internal and external teams

Assists with the development of communication and escalation protocols designed to improve the team's performance

Contributes to outage post mortem analysis

Ensures records are updated in a timely manner

Assists with coordination and communication during emergency recovery efforts

Assists with the development of tools that will enhance the team's performance

Ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays)

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

BASIC QUALIFICATIONS

• Experience in Data Center Engineering/Operations or similar environment such as Technical or emergency Call center experience
• Basic understanding of mechanical and electrical systems
• Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools

PREFERRED QUALIFICATIONS

• Experience in data center engineering
• Experience working in a large-scale data center
• Years of experience in a NOC (Network Operations Center)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job details

IRL, D, Dublin

Operations, IT, & Support Engineering