5 Facility Operations jobs in Ireland
Facility Operations Center Eng, Facilities Operation Center
Dublin, Leinster
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Data Center Global Services organization is looking for an individual with proven and tested leadership skills to help bring to fruition a newly developed Facilities Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center's physical infrastructure and will serve as a facilitator for all Large Scale Events. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.
The ideal candidate will need to have an understanding of data center IT Infrastructure and data center Facilities infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data center and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist with aligning the Facility Operations Center with the larger objectives of other business and peer organizations. You will need to play a role with growing the team to a standard of operational excellence.
If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the challenge you've been looking for!
Key job responsibilities
- Monitors the global data center Amazon facilities infrastructure platform
- Serves as a Point of Contact for internal and external teams
- Assists with the development of communication and escalation protocols designed to improve the team's performance
- Contributes to outage post mortem analysis
- Ensures records are updated in a timely manner
- Assists with coordination and communication during emergency recovery efforts
- Assists with the development of tools that will enhance the team's performance
- Ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays)
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Experience in Data Center Engineering/Operations or similar environment such as Technical or emergency Call center experience
- Basic understanding of mechanical and electrical systems
- Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools
Preferred Qualifications
- Experience in data center engineering
- Experience working in a large-scale data center
- Years of experience in a NOC (Network Operations Center)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Data Center Global Services organization is looking for an individual with proven and tested leadership skills to help bring to fruition a newly developed Facilities Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center's physical infrastructure and will serve as a facilitator for all Large Scale Events. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.
The ideal candidate will need to have an understanding of data center IT Infrastructure and data center Facilities infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data center and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist with aligning the Facility Operations Center with the larger objectives of other business and peer organizations. You will need to play a role with growing the team to a standard of operational excellence.
If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the challenge you've been looking for!
Key job responsibilities
- Monitors the global data center Amazon facilities infrastructure platform
- Serves as a Point of Contact for internal and external teams
- Assists with the development of communication and escalation protocols designed to improve the team's performance
- Contributes to outage post mortem analysis
- Ensures records are updated in a timely manner
- Assists with coordination and communication during emergency recovery efforts
- Assists with the development of tools that will enhance the team's performance
- Ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays)
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Experience in Data Center Engineering/Operations or similar environment such as Technical or emergency Call center experience
- Basic understanding of mechanical and electrical systems
- Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools
Preferred Qualifications
- Experience in data center engineering
- Experience working in a large-scale data center
- Years of experience in a NOC (Network Operations Center)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
0
Building Maintenance Coordinator
Cork, Munster
CBRE
Posted 10 days ago
Job Viewed
Job Description
Building Maintenance Coordinator
Job ID
223775
Posted
06-Jun-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance, Facilities Management
Location(s)
Cork - Cork - Ireland
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Maintenance Co-ordinator to join the team located in Cork. The successful candidate will undertake & manage building maintenance tasks (emergency, reactive, planned and corrective).
Key Responsibilities
+ Deliver a seamless service to client occupants, which is efficient, responsive to change, and best value Implement safe working practices to ensure the safety of building occupants and Visitors
+ Managing civil building maintenance vendors and permit issuance
+ Manage and carry out building repairs and office moves
+ Assist with workplace inspections
+ Support the EHS process by ensuring that all practices and processes relating to building services are compliant with CBRE BOS
+ Reviewing Contractor RAMS and documentation
+ Engage fully with the CBRE & Client work order system
+ Support CBRE site functions- Event Management and ad hoc works
+ Carry out any duties as required by the CBRE Site Lead
Skills / Experience Required
+ Trade qualification is essential, carpentry/plumbing
+ Recognised/fully completed apprenticeship
+ IT literate - MS office suite
+ Previous pharmaceutical/GMP experience desirable
+ Strong customer service skills
+ Must be able to work within a team and be self-motivated
+ Demonstrate ability to work under pressure.
+ Good communication skills, both oral and written
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
223775
Posted
06-Jun-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance, Facilities Management
Location(s)
Cork - Cork - Ireland
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Maintenance Co-ordinator to join the team located in Cork. The successful candidate will undertake & manage building maintenance tasks (emergency, reactive, planned and corrective).
Key Responsibilities
+ Deliver a seamless service to client occupants, which is efficient, responsive to change, and best value Implement safe working practices to ensure the safety of building occupants and Visitors
+ Managing civil building maintenance vendors and permit issuance
+ Manage and carry out building repairs and office moves
+ Assist with workplace inspections
+ Support the EHS process by ensuring that all practices and processes relating to building services are compliant with CBRE BOS
+ Reviewing Contractor RAMS and documentation
+ Engage fully with the CBRE & Client work order system
+ Support CBRE site functions- Event Management and ad hoc works
+ Carry out any duties as required by the CBRE Site Lead
Skills / Experience Required
+ Trade qualification is essential, carpentry/plumbing
+ Recognised/fully completed apprenticeship
+ IT literate - MS office suite
+ Previous pharmaceutical/GMP experience desirable
+ Strong customer service skills
+ Must be able to work within a team and be self-motivated
+ Demonstrate ability to work under pressure.
+ Good communication skills, both oral and written
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
1
Cryptographic Key Management Operations Engineer, Vice President, Hybrid
Kilkenny, Leinster
State Street International (Ireland) Ltd
Posted 3 days ago
Job Viewed
Job Description
Who we are looking for State Street is seeking a Cryptographic Key Operations Engineer to support the end-to-end lifecycle management of cryptographic keys across cloud, on-premises, infrastructure and IoT environments. This role ensures the secure generation, distribution, rotation, revocation, and retirement of encryption keys while maintaining compliance with regulatory and security policies. The Key Operations Engineer will driving operational excellence and automation to enhance key lifecycle processes. This role requires close collaboration with security, IT, cloud, infrastructure, and application teams to maintain the availability, reliability, and security of key management services, supporting business-critical operations and financial transactions. This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements. What you will be responsible for Support the daily operations and security of cryptographic key management, ensuring compliance with financial industry regulations e.g. (PCI DSS, GDPR, FIPS 140-2/3). Drive the secure generation, storage, distribution, rotation, revocation, and retirement of encryption keys across cloud, on-premises, and IoT environments. Monitor and respond to key management incidents, such as key compromise, expiration, or policy violations, ensuring timely remediation and risk mitigation. Maintain the availability, integrity, and security of key management infrastructure, troubleshooting incidents and ensuring adherence to SLAs. Collaborate with security, cloud, infrastructure, and DevSecOps teams to integrate cryptographic services into enterprise applications, infrastructure and IoT security frameworks. Optimize and automate key management processes, leveraging APIs, key management platforms (KMS), security orchestration tools, and infrastructure-as-code (IaC) methodologies. Ensure high availability and reliability of key management services to support secure transactions and data protection. Develop and maintain detailed documentation of key management processes, procedures, and operational workflows. What we value These skills will help you succeed in this role Provide reporting and analysis on key usage, compliance, performance metrics, and risk exposure to senior leadership and auditors. Stay up to date with emerging cryptographic technologies, security threats, and regulatory changes, ensuring that key management practices evolve accordingly. Education & Preferred Qualifications Bachelor's degree in Computer Science, Cybersecurity, Information Security, or related field or equivalent work experience. 3+ years of experience in key management operations, cryptographic security, or information security within a financial institution or other regulated environment. Strong expertise in cryptographic key lifecycle management, including symmetric and asymmetric encryption, PKI, and HSMs (Hardware Security Modules). Experience with enterprise key management solutions (AWS KMS, Azure Key Vault, HashiCorp Vault, OCI KMS) Familiarity with financial security regulations and standards, such as PCI DSS, FIPS 140-2/3, and NIST guidelines. Experience with IoT device security and embedded encryption techniques. Experience with SIEM tools for key access monitoring. Security certifications such as CISM, CISSP, CCSP, and AWS Security Specialty. Experience with post-quantum cryptography (PQC) readiness and emerging cryptographic frameworks. Experience with JIRA and Confluence. Additional requirements Travel up to 10% may be required Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. #cyberireland To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
This advertiser has chosen not to accept applicants from your region.
2
Director, Technical Program Management: AI and Data Operations
Dublin, Leinster
Mastercard
Posted 10 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technical Program Management: AI and Data Operations
Mastercard is a world leading payments and technology company with the aspiration to help reshape the digital economy so everyone can realize their ambitions. Technology is our product, and we pride ourselves in using the latest technologies to create secure, customer centric experiences.
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Overview
Mastercard's AI & Data Operations team is looking for a Director, Technology Program Manager (TPM) to help define, align, and deliver Mastercard's AI and Data vision and roadmap. You will report to a Vice President (VP) within the group. You and the VP will partner with other programs/leaders on multiple simultaneous company-wide AI and Data related initiatives. You will contribute to the company's overall AI strategy/roadmap and coordinate delivery across multiple engineering teams, and business stakeholders, manage and mitigate program risks and issues, and regularly report status to executive stakeholders.
The Role
Align AI and Data business strategy and solution design
- Understand the business strategy and associated AI and Data related impact levers.
- Develop a deep understanding of the AI and Data capabilities, platform related technology solutions, integrations with other Mastercard systems/environments (internal and cloud), and dependencies across solutions and business outcomes.
- Gain solution design alignment and buy-in across senior stakeholders and multiple governance bodies.
Elaborate, prioritize, and sequence delivery
- With business and engineering leaders, decompose design, development, and change management activities into a roadmap of measurable outcomes (epics) and timeframe.
- Prioritize and sequence epics, maximizing business value and feasibility, and accounting for critical constraints and dependencies.
- Create an end-to-end roadmaps, risk and issues log, and ongoing tracking mechanisms/status report
Coordinate delivery, strategic decisions, and communications
- Setup and run agile ceremonies across workstreams
- Own resolution of program-wide risk and issue
- Facilitate program level strategic discussions by creating logical frameworks for important trade-offs and blockers and enforce rigorous, logical decision-making
- Structure ambiguous problems to facilitate collaboration and leadership input
- Create and facilitate regular executive level meetings and status reports
- Implement firm-wide communications for the program
All about you
- Extensive experience leading complex, cross-domain technology efforts
- Extensive experience in breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)
- Experience managing work and content in Jira, Confluence, and/or SharePoint
- Capable of diving deep to understand platform capabilities and underlying technologies to better manage program dependencies, issues and risks
- Huge plus if you have expertise with Data and AI related technologies
- Former development or technology architecture experience is highly beneficial
- Can debate the delivery strategy with business teams, architects, engineers, and executives across multiple workstreams being run concurrently
- Demonstrated success with influencing and building relationships for strategic results across stakeholders, engineering, operations, and governance
- Can communicate complex issues & decisions in a clear and concise summary to executives, peers, and staff with impact, eloquence, and authenticity
- Intermediate to Advanced proficiency in PowerPoint is highly desirable
- Experience building visualizations within Power BI or Domo is a plus
- Demonstrated ability to operate with independence and autonomy on projects that have ambiguity.
- Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
- Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technical Program Management: AI and Data Operations
Mastercard is a world leading payments and technology company with the aspiration to help reshape the digital economy so everyone can realize their ambitions. Technology is our product, and we pride ourselves in using the latest technologies to create secure, customer centric experiences.
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Overview
Mastercard's AI & Data Operations team is looking for a Director, Technology Program Manager (TPM) to help define, align, and deliver Mastercard's AI and Data vision and roadmap. You will report to a Vice President (VP) within the group. You and the VP will partner with other programs/leaders on multiple simultaneous company-wide AI and Data related initiatives. You will contribute to the company's overall AI strategy/roadmap and coordinate delivery across multiple engineering teams, and business stakeholders, manage and mitigate program risks and issues, and regularly report status to executive stakeholders.
The Role
Align AI and Data business strategy and solution design
- Understand the business strategy and associated AI and Data related impact levers.
- Develop a deep understanding of the AI and Data capabilities, platform related technology solutions, integrations with other Mastercard systems/environments (internal and cloud), and dependencies across solutions and business outcomes.
- Gain solution design alignment and buy-in across senior stakeholders and multiple governance bodies.
Elaborate, prioritize, and sequence delivery
- With business and engineering leaders, decompose design, development, and change management activities into a roadmap of measurable outcomes (epics) and timeframe.
- Prioritize and sequence epics, maximizing business value and feasibility, and accounting for critical constraints and dependencies.
- Create an end-to-end roadmaps, risk and issues log, and ongoing tracking mechanisms/status report
Coordinate delivery, strategic decisions, and communications
- Setup and run agile ceremonies across workstreams
- Own resolution of program-wide risk and issue
- Facilitate program level strategic discussions by creating logical frameworks for important trade-offs and blockers and enforce rigorous, logical decision-making
- Structure ambiguous problems to facilitate collaboration and leadership input
- Create and facilitate regular executive level meetings and status reports
- Implement firm-wide communications for the program
All about you
- Extensive experience leading complex, cross-domain technology efforts
- Extensive experience in breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)
- Experience managing work and content in Jira, Confluence, and/or SharePoint
- Capable of diving deep to understand platform capabilities and underlying technologies to better manage program dependencies, issues and risks
- Huge plus if you have expertise with Data and AI related technologies
- Former development or technology architecture experience is highly beneficial
- Can debate the delivery strategy with business teams, architects, engineers, and executives across multiple workstreams being run concurrently
- Demonstrated success with influencing and building relationships for strategic results across stakeholders, engineering, operations, and governance
- Can communicate complex issues & decisions in a clear and concise summary to executives, peers, and staff with impact, eloquence, and authenticity
- Intermediate to Advanced proficiency in PowerPoint is highly desirable
- Experience building visualizations within Power BI or Domo is a plus
- Demonstrated ability to operate with independence and autonomy on projects that have ambiguity.
- Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
- Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
3
System Development Manager - Incident Management, Central Technical Operations Services (CTOS)
Dublin, Leinster
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
Amazon Central Technical Operations Services (CTOS) maintains high availability for the Amazon Retail Website and is the team that provides the first line of incident response to protect it. We make customer impacting events shorter, less frequent, severe, and impactful by providing large scale incident and response management. The Amazon Retail Website has hundreds of millions of customers globally who can be impacted by these types of incidents; the work we do to mitigate them helps real people at a tremendous scale. The CTOS team is front-and-center in driving down event duration by utilizing their deep technical expertise, operational experience, knowledge of best practices, and effective usage of incident management tools.
This position will be part of a globally distributed team of 45+ professionals across Seattle, Austin, Dublin, and Sydney providing around the clock coverage. As a System Development Manager for the Dublin site, you will manage the regional team consisting of 14 engineers. You will lead the day-to-day delivery and execution of the Incident Management function and lead System Development tooling to improve service delivery and protect availability of the Retail website and internal corporate environments. It is a complex and constantly changing space, operating across dozens of countries, consisting of thousands of cloud-based services, built and maintained by tens of thousands of engineers, and serving hundreds of millions of customers. When it experiences major issues, your team will respond within minutes to ensure the best course of action is taken and impacts are minimized. This experience will expose you to everything Amazon has to offer, providing opportunity to interact with and influence leaders from across the Stores and Corporate businesses. We are an agile team with significant impact. If you can think big and want to be a part of a fast-moving team breaking new ground at Amazon.com, and you meet the qualifications below, we would like to speak with you!
Basic Qualifications
- Bachelor degree or higher in Computer Science or related field.
- 8+ years of software development experience.
- Experience of having worked in at least one modern object-oriented programming language such as Java or C++.
- Proven track record of shipping large complex scalable systems/applications in an agile environment.
- Experience with professional software engineering best practices such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations
Preferred Qualifications
- Strong analytic and problem solving skills.
- Strong leadership, project planning, communication and execution skills
- Ability to handle multiple competing priorities in a fast-paced environment.
- Ability to communicate clearly with technical and non-technical stakeholders at all levels
- Confidence to drive and manage large conference calls
- Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issues
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Strong analytic and problem solving skills.
- Experience with large scale distributed systems.
- Experience of building solutions using AWS technologies.
- Experience with distributed services oriented architectures
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon Central Technical Operations Services (CTOS) maintains high availability for the Amazon Retail Website and is the team that provides the first line of incident response to protect it. We make customer impacting events shorter, less frequent, severe, and impactful by providing large scale incident and response management. The Amazon Retail Website has hundreds of millions of customers globally who can be impacted by these types of incidents; the work we do to mitigate them helps real people at a tremendous scale. The CTOS team is front-and-center in driving down event duration by utilizing their deep technical expertise, operational experience, knowledge of best practices, and effective usage of incident management tools.
This position will be part of a globally distributed team of 45+ professionals across Seattle, Austin, Dublin, and Sydney providing around the clock coverage. As a System Development Manager for the Dublin site, you will manage the regional team consisting of 14 engineers. You will lead the day-to-day delivery and execution of the Incident Management function and lead System Development tooling to improve service delivery and protect availability of the Retail website and internal corporate environments. It is a complex and constantly changing space, operating across dozens of countries, consisting of thousands of cloud-based services, built and maintained by tens of thousands of engineers, and serving hundreds of millions of customers. When it experiences major issues, your team will respond within minutes to ensure the best course of action is taken and impacts are minimized. This experience will expose you to everything Amazon has to offer, providing opportunity to interact with and influence leaders from across the Stores and Corporate businesses. We are an agile team with significant impact. If you can think big and want to be a part of a fast-moving team breaking new ground at Amazon.com, and you meet the qualifications below, we would like to speak with you!
Basic Qualifications
- Bachelor degree or higher in Computer Science or related field.
- 8+ years of software development experience.
- Experience of having worked in at least one modern object-oriented programming language such as Java or C++.
- Proven track record of shipping large complex scalable systems/applications in an agile environment.
- Experience with professional software engineering best practices such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations
Preferred Qualifications
- Strong analytic and problem solving skills.
- Strong leadership, project planning, communication and execution skills
- Ability to handle multiple competing priorities in a fast-paced environment.
- Ability to communicate clearly with technical and non-technical stakeholders at all levels
- Confidence to drive and manage large conference calls
- Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issues
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Strong analytic and problem solving skills.
- Experience with large scale distributed systems.
- Experience of building solutions using AWS technologies.
- Experience with distributed services oriented architectures
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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