15 Facility Operations jobs in Ireland

Facility Operations Center Eng, Facilities Operation Center

Dublin, Leinster €70000 - €120000 Y Amazon

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Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Global Services organization is looking for an individual with proven and tested leadership skills to help bring to fruition a newly developed Facilities Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center's physical infrastructure and will serve as a facilitator for all Large Scale Events. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.

The ideal candidate will need to have an understanding of data center IT Infrastructure and data center Facilities infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data center and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist with aligning the Facility Operations Center with the larger objectives of other business and peer organizations. You will need to play a role with growing the team to a standard of operational excellence.

If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the challenge you've been looking for

Key job responsibilities

Monitors the global data center Amazon facilities infrastructure platform

Serves as a Point of Contact for internal and external teams

Assists with the development of communication and escalation protocols designed to improve the team's performance

Contributes to outage post mortem analysis

Ensures records are updated in a timely manner

Assists with coordination and communication during emergency recovery efforts

Assists with the development of tools that will enhance the team's performance

Ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays)

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

BASIC QUALIFICATIONS

  • Experience in Data Center Engineering/Operations or similar environment such as Technical or emergency Call center experience
  • Basic understanding of mechanical and electrical systems
  • Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools

PREFERRED QUALIFICATIONS

  • Experience in data center engineering
  • Experience working in a large-scale data center
  • Years of experience in a NOC (Network Operations Center)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job details

IRL, D, Dublin

Operations, IT, & Support Engineering

This advertiser has chosen not to accept applicants from your region.

Facility Operations Center Eng, Facilities Operation Center

Leinster, Leinster €60000 - €120000 Y Amazon Web Services (AWS)

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Job Description

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Global Services organization is looking for an individual with proven and tested leadership skills to help bring to fruition a newly developed Facilities Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center's physical infrastructure and will serve as a facilitator for all Large Scale Events. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.

The ideal candidate will need to have an understanding of data center IT Infrastructure and data center Facilities infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data center and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist with aligning the Facility Operations Center with the larger objectives of other business and peer organizations. You will need to play a role with growing the team to a standard of operational excellence.

If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the challenge you've been looking for

Key job responsibilities

Monitors the global data center Amazon facilities infrastructure platform

Serves as a Point of Contact for internal and external teams

Assists with the development of communication and escalation protocols designed to improve the team's performance

Contributes to outage post mortem analysis

Ensures records are updated in a timely manner

Assists with coordination and communication during emergency recovery efforts

Assists with the development of tools that will enhance the team's performance

Ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays)

About The Team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

  • Experience in Data Center Engineering/Operations or similar environment such as Technical or emergency Call center experience
  • Basic understanding of mechanical and electrical systems
  • Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools

Preferred Qualifications

  • Experience in data center engineering
  • Experience working in a large-scale data center
  • Years of experience in a NOC (Network Operations Center)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Data Services Ireland Limited

Job ID: A

This advertiser has chosen not to accept applicants from your region.

Facility Operations Center Eng, Facilities Operation Center

Dublin, Leinster Amazon

Posted 19 days ago

Job Viewed

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Job Description

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Data Center Global Services organization is looking for an individual with proven and tested leadership skills to help bring to fruition a newly developed Facilities Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center's physical infrastructure and will serve as a facilitator for all Large Scale Events. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.
The ideal candidate will need to have an understanding of data center IT Infrastructure and data center Facilities infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data center and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist with aligning the Facility Operations Center with the larger objectives of other business and peer organizations. You will need to play a role with growing the team to a standard of operational excellence.
If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the challenge you've been looking for!
Key job responsibilities
Monitors the global data center Amazon facilities infrastructure platform
Serves as a Point of Contact for internal and external teams
Assists with the development of communication and escalation protocols designed to improve the team's performance
Contributes to outage post mortem analysis
Ensures records are updated in a timely manner
Assists with coordination and communication during emergency recovery efforts
Assists with the development of tools that will enhance the team's performance
Ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays)
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Experience in Data Center Engineering/Operations or similar environment such as Technical or emergency Call center experience
- Basic understanding of mechanical and electrical systems
- Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools
Preferred Qualifications
- Experience in data center engineering
- Experience working in a large-scale data center
- Years of experience in a NOC (Network Operations Center)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Building Maintenance Manager

Galway, Connacht €27000 - €33000 Y Mezzino (Ireland) Ltd

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Job Description

Job Description

Background:

At Cuirt Na Coiribe student accommodation in Galway, managed by Mezzino Student Living we are now hiring for a Building Maintenance Manager.

Main responsibilities:

Reporting directly to the Residence Manager and company Facilities Manager, this is a very hands-on role for an all-round 'handy person'. The Maintenance Manager will be responsible for the overall safety, presentation and good repair of the premises and all residents during their working hours.

Duties will include:

  • Providing General Maintenance within the building and its grounds
  • To notify the General Manager should a maintenance problem require further attention and/or external contractors
  • Ensure that a safe and secure environment for residents, staff and visitors is maintained;
  • Undertake and complete weekly/monthly compliance tasks and record the results on our online system
  • Ensuring that all resident requests are dealt with in a professional and efficient manner
  • Ensuring the public areas are kept clean & tidy
  • Undertaking all tasks allocated by the General Manager, the front desk team and company Facilities manager

The ideal candidate will have:

  • Previous experience in a maintenance department or working as a general handyperson
  • High personal standards
  • Basic computer skills
  • Excellent customer service skills, and the ability to communicate with both co-workers and our (mostly) young adult customers in a professional manner
  • Knowledge of maintenance trade(s) (e.g. basic carpentry, plumbing, electrics, painting) would be essential
  • Flexibility to work weekends over the summer period

Job Types: Full-time, Permanent

Pay: €27,000.00-€33,000.00 per year

Ability to commute/relocate:

  • Galway, CO. Galway: reliably commute or plan to relocate before starting work (required)

Experience:

  • maintenance: 2 years (required)

Work authorisation:

  • Ireland (required)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Program & Project Management- Operations

Leinster, Leinster €60000 - €120000 Y LTIMindtree

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Job Description

Role Description
Location Athenry Galway Ireland or in Close Proximity working in Ireland timezone

Seeking Business Project Managers to lead highimpact programs in manufacturing and supply chain operations driving operational excellence scaleup and commercial readiness

Overall this role requires project governance driving crossfunctional teams to help bring their Athenry facility to commercial readiness interacting with production planning and procurement to help define logistics of SKU changes and inventory planning and managing equipment design development and qualification to build product at internal and external manufacturing locations The Business Project Managers will lead crossfunctional ops teams and collaborate with stakeholders to drive business needs

As a Business Project Manager

Provide program leadership for complex crossfunctional operations projects from inception through commercialization

Drive commercial readiness for the Athenry facility including new equipmentmouldsautomation qualification implementation and technology transfers

Lead production scaleup of products and processes including Change Order Plan COP closure and FDA filing support where required

Partner across technical teams mechanical process electrical automation software and business functions manufacturing procurement logistics facilities EHS quality regulatory finance IT in a highly matrixed environment

Collaborate with suppliers and external manufacturing partners to ensure successful project delivery

Establish and execute project strategies schedules and resource plans anticipating risks and driving mitigation

Ensure compliance with medical device regulatory standards FDA ISO EU MDR GMP

Communicate project plans risks and progress clearly to leadership and stakeholders

Articulates the scope and MVP of the work effort ie the work product to be delivered by IT

Represents functional interests and provides the voice of the function at all governance and related key milestone delivery points throughout the projects duration

Works with the projects functional team to identify the list of features comprising the work product

Manages and prioritizes features in a product backlog template including additions modifications or other changes to backlogged work

Releases features from the product backlog in priority order as the work effort progresses

Works with the projects functional team to ensure representation atorabove levels necessary to conduct all discovery design planning development and other related collaboration efforts throughout the projects duration

Works with the projects functional team to articulate and confirm acceptance criteria for all deliverable work as part of delivery and testing efforts

Responsible for collaboration with IT leads and validationinformation security teams to perform required validation and infosec assessments and address any ongoing validationinformation security requirements

Responsible for collaboration with IT leads and privacy team to perform required privacy assessments and data mapping processes for the work effort and address any ongoing privacy requirements

Works with the projects functional team to ensure the Hypercare process is effective defects and workarounds are identified and other issues surfaced are addressed

Qualifications
Bachelors degree in Engineering Supply Chain Business or related discipline Masters preferred

12 years experience in project or program management within manufacturing engineering or supply chain medical devices pharma or hightech strongly preferred

Demonstrated success managing technical projects and crossfunctional teams

Knowledge of automation equipment qualification and manufacturing transfer

Strong grasp of regulated change control product development processes and design control

Strong knowledge of manufacturing processes global supply chain operations and ERP systems SAPOracle others

Familiarity with ERPMESWMS systems and operational excellence initiatives

Experience working in regulated industries FDA ISO13485 EU MDR is a plus

Excellent communication and stakeholder management skillsable to influence ac

Skills
Mandatory Skills :
Stakeholder Management,Benefits Management,Pursuit/ Proposal Management,Project Planning,Risk/Crisis Management,Project Governance,Account Management & Mining

This advertiser has chosen not to accept applicants from your region.

Part- Time Building Maintenance Assistant

Limerick, Munster €25000 - €35000 Y Dalata Hotel Group

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Job Description

Maintenance Assistant

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.

At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team

Benefits

  • Free employee meals on duty.
  • 50% Off F&B in all properties.
  • €/£60 employee rate on rooms for all Dalata-owned hotels.
  • 30% off the Friends & Family rate.
  • Employee Assistance Programme.
  • Cycle to Work Scheme/Transport Schemes.
  • Pension access (Ask your HR Manager for local pension information).
  • Development Opportunities through our Dalata Academy- support your career journey.
  • Staff Appreciation Initiatives, fun team-building activities and regular charity events.

Your Job:

  • Manage daily workload effectively, utilizing resources for painting, decorating, and general maintenance.
  • Investigate and resolve equipment and control system issues.
  • Collaborate with all hotel departments.
  • Ensure maintenance work meets professional and safety standards.
  • Comply with health and safety regulations and HACCP procedures.

What You Will Need:

  • Previous experience in a similat role is preferred.
  • Safe Pass certification is a plus.
  • Qualifications in painting is desirable.
  • Self-motivated and able to prioritize tasks.
  • Detail-oriented and standards-driven.
  • Ability to multitask in a fast-paced environment.
  • Flexibility in working hours is required.
  • Good command of English

About us

Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

At Clayton Hotel Limerick, everything we do is a little more personal.

Whether that's getting to know you a little more or in the small gestures that make your stay that bit more memorable. We're always dedicated to experiences that are all about you. Located on the banks of the River Shannon, indulge and relax with waterfront dining, in our indoor swimming pool or get out and explore the city. The perfect escape for a night on the town or family getaway to The Wild Atlantic Way

Job Ref

DAL2412

Branch

Clayton Hotel Limerick

Location

Limerick

Salary/Benefits

Competitive Salary

Contract type

Permanent

Hours

Part Time

Hours per week

24

Date posted

31/07/2025

Closing date

29/09/2025

This advertiser has chosen not to accept applicants from your region.

Reference Data Management Operations Analyst

Leinster, Leinster €60000 - €80000 Y myGwork - LGBTQ+ Business Community

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Job Description

This job is with Bank of America, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Description
Job Title: Reference Data Management Operations Analyst
Corporate Title: Officer
Location: Dublin
Company Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Location Overview:
Our Central Park office in Leopardstown, boasts modern facilities based in Dublin's premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.

Role Description
Reference Data Management is responsible for Client Entity, Account and Product static data set up and maintenance across multiple platforms and products globally. Reference Data Management associates play a fundamental and influential role in driving the execution of strategic change initiatives, providing leadership, point of escalation, and subject matter expertise for our business and operations partners. Our department is constantly changing and evolving, and we play a significant role in regulatory, technology, and operational excellence- driven changes.

Responsibilities

  • Develop deep product and operational knowledge of account onboarding and maintenance across multiple products and jurisdictions within global markets for institutional clients.
  • Deliver on strategic change commitments that will drive automation and self-service for account and SSI onboarding and maintenance requests.
  • Provide change management support for BAU initiatives, regulatory driven change, and technology decommissioning.
  • Explore methods to enhance processes, further reduce risks, and boost client satisfaction.
  • Engage in cross-team collaboration and gaining exposure to diverse product lines.
  • Research and resolve key business and risk problems while partnering with compliance, technology and operations.
  • Stakeholder management with Line of Business and Operations contacts.

What We Are Looking For

  • A good understanding of the importance of data accuracy and integrity, with experience in a data driven role.
  • A keen attention to detail and process driven mindset to drive change in the organisation.
  • Mature communication skills and ability to present complex information to all levels of the organisation.
  • Self-motivated with ability to work independently to define and implement organizational strategy.
  • Knowledge of core lines of business within a large banking organisation.

Skills That Will Help

  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.
  • Microsoft office knowledge

Benefits Of Working At Bank Of America
Ireland

  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
  • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
  • 20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum
  • Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
  • Use of a flex fund to use towards benefits
  • Access to free counselling through an Employee Assistance Programme and virtual GP services
  • Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
  • Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

This advertiser has chosen not to accept applicants from your region.
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Manager, IT Service Management Operations

Cork, Munster €60000 - €100000 Y Gilead Sciences

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Job Description

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
Job Description:

  • Manage daily ITSM operations delivered by MSPs across core ITIL processes.
  • Ensure alignment with Gilead's ITSM process roadmaps and enterprise standards.
  • Collaborate with the ServiceNow team to maintain process and tool consistency.
  • Work with process owners to coordinate inter-process changes and resolve issues.
  • Monitor service performance and translate insights into actionable improvements.
  • Drive ITIL compliance and operational excellence across service domains.
  • Balance multiple priorities in a fast-paced, dynamic environment.

Responsibilities Include, But Are Not Limited To
Operational Oversight & Execution Monitoring

  • Monitor daily execution of ITSM processes delivered by MSPs.
  • Track performance trends and escalate deviations from service levels.
  • Support ITOM activities such as event monitoring, CMDB data quality, and service health tracking.
  • Ensure consistent execution across hybrid environments (on-prem, SaaS, cloud).
  • Facilitate communication between MSPs and internal stakeholders to resolve escalations.

Service Performance & Reporting

  • Review SLA/KPI metrics from MSPs and identify improvement opportunities.
  • Compile and publish dashboards and reports on service delivery and trends.
  • Partner with internal teams to assess enhancement impacts and ensure ITSM alignment.

Enhancement Review & Process Alignment

  • Validate low-impact enhancements proposed by MSPs for alignment with process roadmaps.
  • Ensure updates deliver measurable value and operational efficiency.
  • Coordinate with process owners to prevent conflicts with strategic direction or compliance.

Knowledge & Request Management

  • Monitor accuracy and usage of operational knowledge articles maintained by MSPs.
  • Ensure service request fulfillment meets defined standards and drives user satisfaction.
  • Review service catalog updates for operational feasibility and business alignment.

Required Knowledge And Skills

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
  • 5+ years of experience in IT Service Management operations; pharmaceutical or biotech experience preferred but not required.
  • In-depth knowledge of IT operations and delivery service across hybrid platforms.
  • Prior experience working in or managing MSP-driven service delivery models
  • Hands-on expertise with ServiceNow modules (Incident, Problem, Change, Request, Knowledge, CMDB).
  • Strong communication, coordination, and stakeholder engagement skills.
  • Ability to manage multiple priorities and drive resolution in high-pressure situations.

Preferred Qualifications

  • ITIL v4 Foundation Certification (required)
  • Experience in regulated industries and enterprise governance frameworks
  • Understanding of Agile and Lean Six Sigma methodologies
  • Familiarity with SaaS/cloud platforms and system lifecycle processes
  • Strong working knowledge of ServiceNow platform capabilities and automation features.

Equal Employment Opportunity (EEO)

It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

For Current Gilead Employees And Contractors
Please apply via the Internal Career Opportunities portal in Workday.

This advertiser has chosen not to accept applicants from your region.

Manager, IT Service Management Operations

Cork, Munster Gilead Sciences, Inc.

Posted 3 days ago

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Job Description

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
**Job Description**
+ Manage daily ITSM operations delivered by MSPs across core ITIL processes.
+ Ensure alignment with Gilead's ITSM process roadmaps and enterprise standards.
+ Collaborate with the ServiceNow team to maintain process and tool consistency.
+ Work with process owners to coordinate inter-process changes and resolve issues.
+ Monitor service performance and translate insights into actionable improvements.
+ Drive ITIL compliance and operational excellence across service domains.
+ Balance multiple priorities in a fast-paced, dynamic environment.
+ **This role is based in our Cork office and not remote**
**Responsibilities include, but are not limited to:**
Operational Oversight & Execution Monitoring
+ Monitor daily execution of ITSM processes delivered by MSPs.
+ Track performance trends and escalate deviations from service levels.
+ Support ITOM activities such as event monitoring, CMDB data quality, and service health tracking.
+ Ensure consistent execution across hybrid environments (on-prem, SaaS, cloud).
+ Facilitate communication between MSPs and internal stakeholders to resolve escalations.
Service Performance & Reporting
+ Review SLA/KPI metrics from MSPs and identify improvement opportunities.
+ Compile and publish dashboards and reports on service delivery and trends.
+ Partner with internal teams to assess enhancement impacts and ensure ITSM alignment.
Enhancement Review & Process Alignment
+ Validate low-impact enhancements proposed by MSPs for alignment with process roadmaps.
+ Ensure updates deliver measurable value and operational efficiency.
+ Coordinate with process owners to prevent conflicts with strategic direction or compliance.
Knowledge & Request Management
+ Monitor accuracy and usage of operational knowledge articles maintained by MSPs.
+ Ensure service request fulfillment meets defined standards and drives user satisfaction.
+ Review service catalog updates for operational feasibility and business alignment.
**Required Knowledge and Skills**
+ Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
+ 5+ years of experience in IT Service Management operations; pharmaceutical or biotech experience preferred but not required.
+ In-depth knowledge of IT operations and delivery service across hybrid platforms.
+ Prior experience working in or managing MSP-driven service delivery models
+ Hands-on expertise with ServiceNow modules (Incident, Problem, Change, Request, Knowledge, CMDB).
+ Strong communication, coordination, and stakeholder engagement skills.
+ Ability to manage multiple priorities and drive resolution in high-pressure situations.
Preferred Qualifications
+ ITIL v4 Foundation Certification (required)
+ Experience in regulated industries and enterprise governance frameworks
+ Understanding of Agile and Lean Six Sigma methodologies
+ Familiarity with SaaS/cloud platforms and system lifecycle processes
+ Strong working knowledge of ServiceNow platform capabilities and automation features.
**Equal Employment Opportunity (EEO)**
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
**For Current Gilead Employees and Contractors:**
Please apply via the Internal Career Opportunities portal in Workday.
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.
This advertiser has chosen not to accept applicants from your region.

Associate Director, Data Operations, Clinical Data Management

Dublin, Leinster €104000 - €130878 Y Novartis

Posted today

Job Viewed

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Job Description

Summary

The Associate Director / Group Head will lead a community of 20 Clinical Data Acquisition Specialists, Clinical Data Scientists and Coding Specialists as assigned to individual therapeutic areas (TA) responsible for ensuring adequate staffing/resource allocation for delivery of the portfolio to the TA area (managing attrition, hiring, talent retention); people management/career development, employee engagement of the community. Facilitate the sharing of resources between groups to meet company goals and objectives.

Furthermore, will partner with Senior Group Head in contributing towards the TA-community's goals and KPIs (quality, cost, cycle-time and productivity). To partner and support the functional mentors within the community to set up learning networks across all communities within Clinical Data Acquisition and Management (CDAM). Work seamlessly with partner group to lead, contribute to and implement initiatives to establish and maintain Novartis CDAM as best in class in the industry

About the Role

Major accountabilities:

  • Selects, recruits, develops, manages, motivates, coaches and appraises the performance of direct reports to ensure high quality performance across their community of Clinical Data Acquisition and Management associates/roles (Clinical Data Scientists, Clinical Data Acquisition Specialists and Coding Specialists)
  • Facilitates a partner and customer oriented Clinical Data Acquisition and Management group, role modelling behaviors for the associates within their community as per the Novartis Values and Behaviours.
  • Accountable for the assignment of resources and workload within his/her community, and ensures sharing of resources between groups in order to meet company objectives and priorities
  • Partners with the functional mentors within own community and Functional Experts within CDAM to ensure associates are empowered and able to take the right decisions to solve issues at the trial/program delivery level.
  • Understands Health Authority requirements and is able to participate in Health Authority inspections as required
  • Builds and establishes a strong team spirit and creates a team founded on technical ability, excellence in performance and exhibiting the Novartis values and behaviours
  • Leads/supports non-clinical special projects and initiatives. Provides subject matter expertise through self/through team to special projects as needed
  • Highlight the need for training programs and support the establishment of these (technical and professional skills) for Clinical Data Acquisition Management team members.
  • Ensures high quality communication and information flow on status of trials to stakeholders, mitigates and manages risks
  • If required deputizes for the Senior Group Head of Clinical Data Acquisition and Management as required
  • Maintain external focus by interacting and influencing industry working groups and organizations

Ideal Background

  • University or college degree in life science, computer science, pharmacy, nursing or equivalent relevant degree.
  • Proven leadership, collaboration and organizational skills with relevant experience within Clinical Data Management / Clinical Data Science environment
  • Excellent understanding of clinical trials methodology, GCP and medical terminology
  • Ideally 10 years' experience in Drug Development with at least 6 years' in Clinical Data Management with at least 5 years line management or leadership experience

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:

Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally:

Division

Development

Business Unit

Innovative Medicines

Location

Ireland

Site

Dublin (NOCC)

Company / Legal Entity

IE02 (FCRS = IE002) Novartis Ireland Ltd

Functional Area

Research & Development

Job Type

Full time

Employment Type

Regular

Shift Work

No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

This advertiser has chosen not to accept applicants from your region.
 

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