274 Field Application jobs in Ireland

Wondering what's within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimising the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

The
Field Applications Specialist (FAS)
at Beckman Coulter Diagnostics is responsible for delivering exceptional customer service by commissioning and supporting our diagnostic instrumentation. This includes leveraging our extensive assay menu, comprehensive training programs, and robust troubleshooting resources to ensure optimal system performance.

As part of the European Implementation Team, the FAS will be based in Ireland, supporting local customers and making a direct impact on patient health and overall well-being. At Beckman Coulter, our vision is to relentlessly re-imagine healthcare—one diagnosis at a time.

You will be a part of the Field Applications Specialist Team and report to the Field Application Manager responsible for providing front line support by resolving customer(s) problems and issues through technical, scientific expertise and troubleshooting. You will help drive revenue growth while ensuring strong customer contract retention rates and warranty conversion. Use critical thinking to resolve application issues, train our customers, verify the operational performance and data quality of systems. If you thrive in a fast-paced role and want to be part of an extraordinary European post-sales organisation - read on.

This position will be remote, with travel to Cork and Kerry.

In this role, you will have the opportunity to:

• Develop and build knowledge to understand the industry, the company, the products, tools, and the team. This is supported with a clear Development Pathway program as part our culture to develop and grow our teams.
• Be supported by a strong leadership team, involved in keys projects to deliver successful installations for our Customers that meet their requirements and that of our company.
• Provide excellent professional support and training to Beckman Coulter's customers.
• Maintain customer support logs and internal records in a timely manner, resolve issues to deliver a high-quality Customer Experience.
• Develop commercial awareness through cross functional support of the business to increase growth opportunities and demonstrate to our Customers our pioneering innovation solutions and new products for the market.

The essential requirements of the job include:

• University Scientific degree + proven experience in chemical chemistry and immunoassays laboratory
• Ability to interact with customers on a detailed scientific basis to ensure customer needs are fulfilled.
• Ability to travel and provide service in assigned geography, as well as periodic travel to other areas and overnight travel.
• Ability to work flexible hours as per the business needs.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Hold a current valid driver's license and good driving record. Associates who drive Beckman Coulter vehicles will follow the Danaher Company Vehicle Policy.

FAS operate independently within their geographic territory; however we operate as a team to share standard methodologies, mentor and receive expert technical support. Classified as remote worker, provided with a company car, mobile phone and laptop.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit

About SimoTech

SimoTech provides manufacturing automation and IT systems engineering, project management and validation services. We partner with life sciences companies to design, build, operate and optimise critical process automation systems that deliver fast track project delivery, operational efficiency, improve manufacturing agility and achieve regulatory compliance.

Why SimoTech

What is it like to work at SimoTech? With a strong collaborative teamwork culture based on respect, trust and excellence, we play a critical partnering role to our clients' life-changing supply of products to patients. In return, there is excellent salary, benefits, career progression, educational support and much more.

Software Support Engineer 1585

SimoTech is currently seeking an experienced Software Support Engineer to join our team, working in a hybrid role with key client within the biopharmaceutical manufacturing sector in Cork. This role provides an opportunity to be a key contributor in the operation and optimisation of vital business systems within the highly regulated life sciences environment.

In this role, you will be responsible for the enhancement, continuous improvement, and support of essential software application and tools. This position is embedded within a well-established team and will partner with IT and Automation Engineers specialising in a variety of areas including MES, Data Analytics, Infrastructure, and Validation.

Key Responsibilities

• Maintain and optimise existing systems to improve performance and reliability, ensuring high availability and compliance with pharmaceutical regulations.
• Carry out technical troubleshooting and root cause analysis for software related issues in the manufacturing facility, working with Level 2 and 3 applications.
• Take the lead on specific daily work activities of the team including customer incidents and change requests, along with system and data issues.
• Collaborate with external vendors to carry out technical design specifications, troubleshooting, source code reviews, etc.
• Collaborate with cross-functional teams including scientists, engineers, and IT to understand requirements and implement system improvements.
• Translate business requirements into low level technical requirements.
• Document deviations and change controls in line with the site QMS system.
• Develop and maintain comprehensive documentation, including design, security protocols, testing procedures and change protocols, as well as system procedures.
• Develop, maintain, and carry out multi-level system testing.
• Ensure consistent adherence with company quality standards and practices, particularly in producing and maintaining all relevant system validation documentation.
• Monitor system performance and implement proactive measures to prevent downtime or data discrepancies.
• Deliver regular updates to key stakeholders on project or activity status and the escalation of critical issues to the appropriate business areas and management.
• Manage ongoing compliance activities and facilitate audits and inspections including periodic review, audit trail reviews, and access roster reviews by providing comprehensive technical documentation and system insights.
• Promote the use of system functionality and new technologies to improve work processes across the organisation.

Key Requirements

• Degree or qualification in IT or related field, or equivalent practical experience.
• 7+ years' experience delivering and supporting IT software solutions.
• Experience in developing, testing, and deploying software solutions using Python, SQL, and JavaScript.
• Strong documentation skills with good knowledge of change controls process, GMP, and data integrity requirements within the pharmaceutical or life sciences industry is essential.
• Strong manual software testing experience.
• Strong analytical, troubleshooting, and problem-solving skills.
• Demonstrated willingness to learn both technically as well as business processes and applications.
• Excellent communication and interpersonal skills with the ability to work on your own initiative and collaborate effectively with business teams and third parties.

What SimoTech Can Offer

• Role provides a high degree of autonomy to allow the successful candidate to reach their full potential.
• Develop new skills and enhance technical ability by working with innovative technologies in a multi-disciplined environment.
• Opportunity to work with large corporate clients on exciting capital projects.

We are seeking a
Business Support Engineer/Software Support Engineer
to join a global technology company's Business Messaging team in Dublin. This role combines advanced
technical support
with
software engineering problem-solving skills
, focusing on enterprise partners using large-scale messaging APIs.

The role:

9-month contract with possibility of extension.

Hybrid working model (3 days on-site, 2 days remote).

Key Responsibilities

• Provide Tier 3 technical support to enterprise partners and software providers using the Business Messaging API.
• Troubleshoot complex integrations, API issues, and enterprise-level systems.
• Debug code and implement solutions in your preferred language (Python, Java, or C++).
• Analyze and resolve problems with a strong focus on
  data structures, algorithms, and logical reasoning
  .
• Collaborate with cross-functional product and engineering teams to deliver high-quality resolutions.
• Handle low-volume, high-complexity cases with accuracy and efficiency.
• Participate in process improvements and contribute to knowledge-base documentation.

Required Skills & Experience

• Degree in
  Computer Science, Engineering, or related field
  (or equivalent practical experience).
• Experience in
  technical support, application support, or production engineering
  .
• Hands-on experience supporting business messaging platforms (
  e.g., WhatsApp Business API, Twilio, MessageBird, 360Dialog, or similar)
  , including troubleshooting API integrations for enterprise clients.
• Proven ability to
  debug and implement code
  in Python, Java, or C++.
• Solid knowledge of
  data structures, algorithms, and problem-solving techniques
  .
• Hands-on experience with
  APIs, SaaS applications, and enterprise systems
  .
• Strong communication skills to work effectively with global teams and external partners.

Nice to Have

• Experience in
  enterprise integrations
  and SaaS environments.
• Background in
  fast-paced tech or consulting companies
  .
• Familiarity with troubleshooting platforms such as
  Postman, Splunk, Autosys, Jira/Confluence
  .

This role is available for someone who has experience working in a Hotel environment in either a Reservations, Revenue or Front Office role for a minimum of 2 years. Ideally someone who is confident, customer focused and who is technically minded. This role is ideal for someone looking to upskill and learn more about the field of Revenue Management. The role is full time, the successful candidate will be able to choose from a variety of workplace options – fully remote, fully office based or a hybrid option.

You will be responsible for client support, relationship building, system training & successfully onboarding new clients to our software. To liaise with the Development Team, Lead Developer and Business Manager and have the ability to multitask projects.

The ideal candidate would have

• Previous experience in customer focused role
• Previous Hotel experience in a Reservations, Revenue or Front Office role
• Experience with Property Management Systems & Channel Managers
• Proficient in MIcrosoft Excel
• Excellent organisation and administrative skills
• The ability to multitask, prioritise & juggle timelines
• Strong ability to manage relationships
• A self-starter who is able to manage their time and work to deadlines
• Comfortable working on multiple projects at the same time
• Good attention to detail
• Confidence to speak up if you are unsure or need help

About The Role

Principle Accountabilities

Client Support and Retention

• To maintain regular contact with existing clients
• To handle & prioritise customer requests
• Troubleshoot a variety of technical issues customers may experience and manage any escalations internally around these issues.
• Provide ongoing training to clients to ensure they successfully adopt Rate Wise products
• Manage multiple client cases at a time with strict observance of associated tasks and deadlines.
• To communicate clearly, professionally & effectively with clients & partner software companies
• Become a Rate Wise product expert to enable you to carry out a successful implementation for each customer

New Business

• To establish a good working relationship from the outset by communicating meaningfully with new clients and ensuring that their experience with Rate Wise is a positive and professional one
• To carry out & complete the onboarding process with new clients & assist with the training process
• To identify potential new clients from existing customers and pass on any leads to the Business Manager

Rate Wise Development & Support

• To liaise with the Business Manager and Development Lead, to issue tasks to the development team and prioritise the work load: Prioritising clients firstly
• To follow up on issued tasks and to verify the work has been completed by testing it where possible.
• To become competent in the applications we use to help streamline our productivity: , MS Teams and Microsoft Azure.
• To follow up on any errors, bugs, failures in systems and ensure we rectify and bring all issues to a closed or fixed status.
• To work with the Rate Wise development team by capturing customer feedback. Actively make suggestions and recommendations for software enhancements in line with client demand and industry developments.
• To organise and liaise with external companies & suppliers as & when needed.
• To update testing documentation with new products and features for use by the external testing company.

Communication, Leadership & Teamwork

• To attend all internal meetings as requested
• To liaise with other departments.
• To be completely familiar with all Rate Wise products and services, and to promote them whenever possible
• To lead by example, specifically with regard to personal presentation, punctuality, attendance, application to work, team work and customer care

Required Criteria

• Do you have 2 years work experience in a hotel Reservations, Revenue or Front Office Role?

Skills Needed

Reception skills, Reservation skills

About The Company

Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company's success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.

Company Culture

PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.

Company Benefits

PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group's supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company's continued success.

Just some of the benefits of working with us:

• Great Place to Work Accredited
• Awarded 'Best Employer' at the Failte Ireland Employer Excellence Awards 2023 & 2024
• Awarded 'Best Workplace in Ireland 2024'
• Awarded 'Best Workplace for Women in Ireland 2024'
• Awarded 'Best Workplace for Health & Wellbeing 2024'
• Awarded 'Outstanding Employer' by Failte Ireland
• Shared accommodation available if required
• Excellent working environment
• Learning & development opportunities
• Career progression opportunities
• Competitive salary
• Staff uniform
• Employee discount rates as well as friends and family rates
• Breakfast, lunch and dinner options provided
• Newly refurbished staff canteen
• Annual housekeeping awards including overall employee of the year and quarter year
• Summer and Christmas party
• Flexible working hours
• Excellent hotel staff rates across Ireland, UK & Continental Europe
• Employee assistance programme
• Discounted health Insurance
• Free car parking

Health insurance, Flexible schedule, Employee discounts, Competitive salary, Long service recognition, Culture of recognition, On the job learning, Progression opportunities, Long service awards, Staff celebration events

Salary

Not disclosed

Production Equipment Europe is a leading industrial distributor supplying over 90,000 products to customers nationwide. We are currently recruiting for a Customer Support/ Sales Specialist, to work at our head office in Galway to play a critical role in maintaining and providing resources to the growing number of customer clients internationally.

Responsibilities

• Develop good business relationships with new and existing customers.
• Processing customer purchase orders and enquiries.
• Manage and process customer enquiries by both phone and email.
• Identify opportunities to up and cross sell products as per customer requirements.
• Inform customers on the technical benefits of our products.
• Work and support external sales colleagues to ensure high level of customer service.
• Recognise, document and escalate customer issues or trends following appropriate communication and escalation channels where required
• Stay up to date on product knowledge and keeping up to date on product material.
• Weekly & Monthly reporting through SAP

Skills & Experience

• Ideally 2 years experience in a similar customer support role.
• Technical and or Production experience is a distinct advantage.
• Experience of using SAP or another ERP system preferred.
• Experience working with multinational organisations would be preferred.
• Ability to identify customer needs and maximise sales opportunities.
• Confidence to discuss the benefits and features of our products.
• Good communication, organisational and administration skills.
• Flexible and Pro-active attitude.
• Ability to embrace new ideas / initiatives when they arise.
• Ability & Desire to deliver first class customer service.

Customer Support & Onboarding Manager (FinTech | Ireland)

Our client, an established and rapidly scaling financial services organisation is seeking a
Customer Support & Onboarding Manager
to lead their customer-facing operations as they transition from manual processes to a fully digital environment. This is a
strategic, people-leadership role
where you'll play a pivotal part in delivering seamless onboarding and exceptional support for both B2B and B2C customers — while ensuring full compliance with AML, KYC, and regulatory standards.

Key Responsibilities

• Lead and develop the Customer Support and Onboarding teams, ensuring KPIs and SLAs are consistently achieved.
• Drive the transition from manual to scalable, automated digital workflows across customer operations.
• Partner with Product, Engineering, and Compliance teams to resolve issues and continuously improve processes.
• Oversee AML/KYC processes, PEP & sanctions screening, and customer verification.
• Manage relationships with outsourced vendors and key banking partners.
• Use data insights to identify trends, improve workflows, and enhance the overall customer journey.
• Champion a customer-first culture, acting as the internal "Voice of the Customer."

About You

• Proven experience leading customer support and/or onboarding functions in a
  regulated financial services or fintech
  environment.
• Deep understanding of
  AML/KYC
  and compliance requirements.
• Experienced in managing
  outsourced vendors
  and ensuring operational excellence.
• Strong analytical skills with proficiency in
  Excel
  and performance reporting.
• Excellent communication, leadership, and coaching abilities.
• Hands-on experience implementing or using
  Salesforce
  is highly advantageous.
• Professional certifications in compliance, AML, or operations are a plus.

Why Join?

There is a market leading compensation package on offer. You will also be joining an organisation at a transformative stage — one that values innovation, collaboration, and inclusivity. You'll have the autonomy to lead change, shape strategy, and build scalable processes that redefine how customers interact with financial products and services.

If you are interested in finding out more, please reach out to Dylan directly

Customer Support & Sales Administrator

CREGG are seeking enthusiastic and organised candidates for this Customer Support & Sales
Administrator to join our clients team in North Tipperary. This is a full-time permanent position and will be dealing with customers on a business-to-business basis in the Agricultural Industry. The Customer Support & Sales Administrator will work closely with and report to the Operations Manager.

Key Responsibilities:

• Answer and manage incoming customer calls, providing a professional first point of contact.
• Create and process sales orders accurately in the internal system.
• Prepare clear pricing and follow up with customers as needed.
• Manage and respond to website enquiries in a timely manner.
• Process website orders end-to-end, ensuring fulfilment.
• Update and maintain the web shop (product details, pricing, images, and stock status).
• Collaborate with colleagues in Sales, Supply Chain, Parts, and Operations to resolve queries and deliver great service.
• Maintain accurate records and contribute to continuous improvement of processes.
• Other projects or tasks on an ad-hoc basis.

Qualifications and Skills:

• Excellent communication and interpersonal skills.
• Strong computer literacy (e.g., order entry, email, spreadsheets).
• Team player with a proactive attitude.
• High attention to detail and accuracy.
• Good knowledge of Agri sector products & machinery is desirable.
• Prior experience in customer service, sales admin, or order processing is an advantage.

For more information, please contact Gary ) with your CV.

Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission.

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