15 Food Beverage jobs in Ireland
Food & Beverage Coordinator
Dublin, Leinster
Marriott
Posted 10 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25092514
**Job Category** Administrative
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
JOB SUMMARY
Ensures smooth and efficient running of the F&B offices, carries out administrative and secretarial duties for the Food and Beverage Manager and ensures the smooth and efficient running of the business centre.
CANDIDATE PROFILE
EXPERIENCE
+ Previous Admin experience in an F&B environment is essential.
+ In depth knowledge of Open Table.
SKILLS AND KNOWLEDGE
+ Strong practical knowledge of Microsoft Windows, including MS Publisher
+ Excellent communication skills (verbal, listening, writing)
+ Good telephone and email manners
+ Flexible approach to work
+ Good time management and organisational skills
+ Capable of meeting strict deadlines
EDUCATION OR CERTIFICATION
+ Preferred Certifications in administration.
BUSINESS RESULTS
Balanced Scorecard Results: Supports and conducts activities to drive financial results, guest satisfaction, human capital index and market share.
+ **Operations:** Assists in managing the daily operational admin duties of the Food and Beverage. Ensures compliance with Marriott Operating Standards to maintain brand integrity.
+ **Guest Satisfaction:** Strives to meet or exceed customer expectations.
+ **Human Resources:** Assists in maintaining the Marriott culture.
+ **Financial Management** : Assists as needed in managing the Food and Beverage function operating budget and capital expenditure budget to achieve or exceed budget expectations.
TECHNICAL EXPERTISE _(Learning and Applying Personal Expertise)_
The following are specific responsibilities and contributions critical to the successful performance of the position:
OPERATIONS/PROPERTY MANAGEMENT
+ Assists with the taking of reservations for all of our F&B outlets via telephone, email and or Open Table, excluding large group booking requests for our private dining rooms in the Saddle Room restaurant.
+ Management of the Open Table platform, making any changes deemed necessary by the F&B Management team to either parameters, layout and online menu display/update.
+ Confirmation of bookings for all F&B Outlets including The Terrace. Updates any traces, guest requests, dietary requirements. Strive to upsell non menu items such flower arrangements, amenities, room rental.
+ Management of Open Table access requests and onboarding (training) with all relevant associates.
+ Is responsible for all incoming and outgoing correspondence for Food and Beverage / Executive Chef at a high standard
+ Arranges for all lost and found items to be delivered by courier to guets
+ Is the first line of communication between the Food and Beverage Manager and the associates and guests.
+ Files all correspondence to Food and Beverage Manager and Executive Chef on a regular basis, updates filing system and ensures files are kept in orderly manner, and ensures security of files to maintain confidentiality
+ Follow up in the absence of outlet managers in complaint response, acknowledgement of positive letters received in our outlets.
+ Operates and updates trace systems for Food and Beverage Manager and Executive Chef
+ Attends Food and Beverage meetings on a weekly basis to take minutes, types food and beverage department minutes, uses records, photocopies GSS results and food and beverage controllable spreadsheet
+ Ensures adequate supply of stationary are kept for the Food and Beverage Manager and orders additional supplies when needed, including business cards for Food and Beverage management
+ Updates cross departmental management rotas and key metrics for coverage based on occupancy and group composition.
+ In the absence of the Guest Services F&B Coordinator and Restaurant Hosts, will assist with typing, updating, proof reading and printing of all menus for our F&B outlets.
+ Complies with all current Marriott standard and local operating policies and procedures
+ Prepares bespoke menus, place cards, table plans and other printed materials for groups in the F&B Outlets.
+ Creates and updates BEO's for events taking place in the F&B outlets not managed by C&B team
**GUEST SATISFACTION**
+ Sets a positive example for guest relations.
+ Obtains feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
+ First line of acknowledgement of guest feedback on GSS to comply with a maximum of 24hr response. Generates and actions guests requests in Empower for the outlets when on duty.
**HUMAN RESOURCES**
+ Maintains superior relations with associates and responds to queries accurately and timely
+ Maintaining TMS missed clocks for all outlets
**FINANCIAL MANAGEMENT**
+ Assists in the financial management of food and beverage function, carry out bimonthly competitors' analysis.
+ Follow up on late arrivals and no-shows for reservations and activate no show fee on OpenTable when needed.
+ Understands the impact of food and beverage operation on the overall hotel
+ Raises Purchase Orders for all F&B outlets following quotes and instructions from HOD's
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. ?We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25092514
**Job Category** Administrative
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
JOB SUMMARY
Ensures smooth and efficient running of the F&B offices, carries out administrative and secretarial duties for the Food and Beverage Manager and ensures the smooth and efficient running of the business centre.
CANDIDATE PROFILE
EXPERIENCE
+ Previous Admin experience in an F&B environment is essential.
+ In depth knowledge of Open Table.
SKILLS AND KNOWLEDGE
+ Strong practical knowledge of Microsoft Windows, including MS Publisher
+ Excellent communication skills (verbal, listening, writing)
+ Good telephone and email manners
+ Flexible approach to work
+ Good time management and organisational skills
+ Capable of meeting strict deadlines
EDUCATION OR CERTIFICATION
+ Preferred Certifications in administration.
BUSINESS RESULTS
Balanced Scorecard Results: Supports and conducts activities to drive financial results, guest satisfaction, human capital index and market share.
+ **Operations:** Assists in managing the daily operational admin duties of the Food and Beverage. Ensures compliance with Marriott Operating Standards to maintain brand integrity.
+ **Guest Satisfaction:** Strives to meet or exceed customer expectations.
+ **Human Resources:** Assists in maintaining the Marriott culture.
+ **Financial Management** : Assists as needed in managing the Food and Beverage function operating budget and capital expenditure budget to achieve or exceed budget expectations.
TECHNICAL EXPERTISE _(Learning and Applying Personal Expertise)_
The following are specific responsibilities and contributions critical to the successful performance of the position:
OPERATIONS/PROPERTY MANAGEMENT
+ Assists with the taking of reservations for all of our F&B outlets via telephone, email and or Open Table, excluding large group booking requests for our private dining rooms in the Saddle Room restaurant.
+ Management of the Open Table platform, making any changes deemed necessary by the F&B Management team to either parameters, layout and online menu display/update.
+ Confirmation of bookings for all F&B Outlets including The Terrace. Updates any traces, guest requests, dietary requirements. Strive to upsell non menu items such flower arrangements, amenities, room rental.
+ Management of Open Table access requests and onboarding (training) with all relevant associates.
+ Is responsible for all incoming and outgoing correspondence for Food and Beverage / Executive Chef at a high standard
+ Arranges for all lost and found items to be delivered by courier to guets
+ Is the first line of communication between the Food and Beverage Manager and the associates and guests.
+ Files all correspondence to Food and Beverage Manager and Executive Chef on a regular basis, updates filing system and ensures files are kept in orderly manner, and ensures security of files to maintain confidentiality
+ Follow up in the absence of outlet managers in complaint response, acknowledgement of positive letters received in our outlets.
+ Operates and updates trace systems for Food and Beverage Manager and Executive Chef
+ Attends Food and Beverage meetings on a weekly basis to take minutes, types food and beverage department minutes, uses records, photocopies GSS results and food and beverage controllable spreadsheet
+ Ensures adequate supply of stationary are kept for the Food and Beverage Manager and orders additional supplies when needed, including business cards for Food and Beverage management
+ Updates cross departmental management rotas and key metrics for coverage based on occupancy and group composition.
+ In the absence of the Guest Services F&B Coordinator and Restaurant Hosts, will assist with typing, updating, proof reading and printing of all menus for our F&B outlets.
+ Complies with all current Marriott standard and local operating policies and procedures
+ Prepares bespoke menus, place cards, table plans and other printed materials for groups in the F&B Outlets.
+ Creates and updates BEO's for events taking place in the F&B outlets not managed by C&B team
**GUEST SATISFACTION**
+ Sets a positive example for guest relations.
+ Obtains feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
+ First line of acknowledgement of guest feedback on GSS to comply with a maximum of 24hr response. Generates and actions guests requests in Empower for the outlets when on duty.
**HUMAN RESOURCES**
+ Maintains superior relations with associates and responds to queries accurately and timely
+ Maintaining TMS missed clocks for all outlets
**FINANCIAL MANAGEMENT**
+ Assists in the financial management of food and beverage function, carry out bimonthly competitors' analysis.
+ Follow up on late arrivals and no-shows for reservations and activate no show fee on OpenTable when needed.
+ Understands the impact of food and beverage operation on the overall hotel
+ Raises Purchase Orders for all F&B outlets following quotes and instructions from HOD's
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. ?We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Food & Beverage Assistant
Dublin, Leinster
Dalata Hotel Group
Posted 1 day ago
Job Viewed
Job Description
Job Ref: DAL2315 Branch: Maldron Hotel Kevin Street Location: Maldron Hotel Kevin Street Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 20 Posted date: 18/07/2025 Closing date: 20/08/2025 Food & Beverage Assistant You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to the hotel guests. Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off the Friends & Family rate Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes SAYE (Save As You Earn Scheme) Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Job: Regular guests are known and greeted accordingly, using their names. Ensure a good working knowledge of food and wine. Be able to make recommendations. Be friendly, courteous and professional at all times. Upsell and maximise sales revenue whenever and wherever possible. General cleaning of bar and restaurant. Served guests with food and beverage. What You'll Need: Previous experience is essential. Flexibility in working hours as the role includes mornings/evenings & weekends Previous experience in a high-volume/fast-paced environment. Fluent English and excellent communication skills. Micros experience would be preferable. Experience in a hotel is preferable. About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process. Our 4-star hotel is your perfect base to explore everything Dublin has to offer. Start your adventure from the moment you step outside with St. Patrick's Cathedral right on your doorstep. The entire city's at your fingertips with St. Stephen's Green, Temple Bar and Guinness Storehouse all within walking distance. Amazing nightlife, exciting restaurants, history, culture and so much more. It all starts here at Maldron Hotel Kevin Street. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
This advertiser has chosen not to accept applicants from your region.
1
Food & Beverage Manager
Dublin, Leinster
Dalata Hotel Group
Posted 3 days ago
Job Viewed
Job Description
Job Ref: DAL2213 Branch: Belvedere Hotel Location: Belevdere Hotel, Dublin Salary/Benefits: Competitive Salary Contract type: Fixed Term Hours: Full Time Hours per week: 39 Posted date: 07/07/2025 Closing date: 09/08/2025 Food & Beverage Manager Dalata Hotel Group are currently looking for an experienced Food & Beverage Manager who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. In this position, you will have a unique opportunity to shape your team's culture and success while contributing to the hotel's strategy. If you are looking for your next opportunity or a move in your career into a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group. Benefits 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata hotel 30% off Friends & Family rate SAYE (Save As You Earn Scheme Pension access (Ask your HR Manager for local pension information) Performance-related bonus plan Development Opportunities through our Dalata Academy- to support your career journey Free employee meals on duty Extra AL day for every year worked (5 days to maximum of 5 days) Employee Assistance Programme Cycle to Work Scheme/Transport Schemes Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Key Duties and Responsibilities: Ensure guest satisfaction both proactively and reactively, across multiple departments including the front office and F&B. Increase our standing on TripAdvisor by encouraging satisfied guests to leave positive reviews on the website. Gather complaints from TripAdvisor, TrustYou, comment cards, and Optimus reports. Check the Optimus sheet daily. Email a copy of the complaints sheet to department heads and discuss any necessary corrective training. What You Will Need: 2-3 years of experience as a Guest Relations Officer or Manager. Familiarity with hospitality industry standards. Experience in a 3/ 4 star hotel. Proficiency in English. Computer literacy. A customer-oriented and professional attitude. An outgoing personality Excellent organizational and time management skills. About us Dalata Hotel Group - we bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Join Our Team at the Belvedere Hotel, Dublin Located in the heart of Dublin's vibrant Georgian Quarter, the Belvedere Hotel offers an inspiring and dynamic workplace for hospitality professionals. As part of our team, you'll play a role in delivering outstanding guest experiences in a historic yet modern setting. Just steps from O'Connell Street, our hotel provides the perfect backdrop for visitors exploring the best of Dublin. At the Belvedere Hotel, we take pride in our commitment to excellence, reflected in our warm hospitality and high-quality services, including Bloom's Bar and Restaurant and our spacious, comfortable rooms. Whether welcoming solo travelers, families, or groups, our team works together to ensure every guest feels at home. Start your career with the Belvedere Hotel and contribute to creating memorable experiences for our guests while advancing your skills in Dublin's dynamic hospitality industry To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
This advertiser has chosen not to accept applicants from your region.
2
Director of Food & Beverage
Dublin, Leinster
The Broadline Recruitment Group Limited
Posted 6 days ago
Job Viewed
Job Description
Hotel Talent is excited to announce that we are currently recruiting for a Director of Food & Beverage for a busy 5* Hotel in Dublin City Centre. We are looking for a passionate manager that has excellent attention to detail, is standard driven, has an excellent food & beverage knowledge and can manage all financial aspects of the property. The ideal candidate needs to have excellent team management skills and come with a 4* or 5* background, with a passion for delivering a world-class guest experience. Key Responsibilities: Lead all facets of the Food & Beverage operations, including restaurants, bars, banquets, and room service, ensuring excellence in service. To be commercially aware and focused on revenue generation and cost control across the hotel. Work closely with the Executive Chef and F&B Leadership team on the overall strategy of the department. Collaborate with senior management to set financial objectives and KPIs, ensuring the F&B department contributes to the hotels profitability. Foster a culture and environment of continuous learning and development within the team. Work closely with Human Resources to attract, hire and retain the right talent. Have an ability to develop close relationships with suppliers in order to develop a local F&B offering. Standards focused on the ability to inspire the F&B team to deliver the same standards. Use technology and systems to the departments advantage. Lead the development of new concepts, menus, and curate a dining experience to enhance guest satisfaction and attract new business. The Ideal Candidate: Previous senior experience as an F&B Director or F&B Manager, in a 5* or luxury 4* property Must possess excellent organisational skills, strong leadership, and people management skills Strong understanding of operational controls, budgeting, payroll, and forecasting Must have a knowledge of the Irish hotel industry. High knowledge of food and beverage trends, hotel operations and high standards of service In-depth understanding of food safety and hygiene regulations. Ability to create innovative marketing strategies to boost F&B revenue and guest satisfaction. Proficiency in F&B management software and POS systems. HTAL24 Skills: Director of F&B Restaurant Manager Operations Manager Benefits: Paid Holidays
This advertiser has chosen not to accept applicants from your region.
3
Bar Food & Beverage Assistant
Dublin, Leinster
Dalata Hotel Group
Posted 1 day ago
Job Viewed
Job Description
Job Ref: DAL2311 Branch: Clayton Hotel Dublin Airport Location: Clayton Hotel Dublin Airport, Dublin Salary/Benefits: Competitive Salary Contract type: Casual Hours: Part Time Posted date: 18/07/2025 Closing date: 20/08/2025 Food & Beverage Assistant You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to the hotel guests. Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off the Friends & Family rate Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes SAYE (Save As You Earn Scheme) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Job: Regular guests are known and greeted accordingly, using their names. Ensure a good working knowledge of food and wine. Be able to make recommendations. Be friendly, courteous and professional at all times. Upsell and maximise sales revenue whenever and wherever possible. General cleaning of bar and restaurant. Served guests with food and beverage. What You'll Need: Previous experience is essential. Flexibility in working hours as the role includes mornings/evenings & weekends Previous experience in a high-volume/fast-paced environment. Fluent English and excellent communication skills. Micros experience would be preferable. Experience in a hotel is preferable. About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process. Welcome to Clayton Hotel Dublin Airport where we're dedicated to experiences centred around you. Take the stress out of flying and stay at one of the closest hotels to Dublin Airport. Park your car on-site with long-term and short-term parking options, so you can wake up refreshed and take our complimentary airport shuttle bus arriving every 30-minutes. Treat yourself to some authentic Italian dining at The Italian Kitchen or a relaxing bite in our Playwright Bar. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
This advertiser has chosen not to accept applicants from your region.
4
Senior Food & Beverage Concessions Manager
Dublin, Leinster
DAA
Posted 5 days ago
Job Viewed
Job Description
We're an airport industry leader with operations in four continents and over 3000 employees working together to ensure we deliver the best services for all our customers globally. We are a fast paced, energetic and diverse company. Offering careers that range from IT, Finance, Technical, Airport Operations to frontline security and customer focused roles and many more. Whether you are starting your career or looking for your next move, we have lots of great opportunities to choose from. This is an exciting opportunity to lead a key commercial business unit and product at Dublin Airport, as Senior Food & Beverage (F&B) Concessions Manager. F&B is recognised as a key driver of passenger satisfaction at the airport and in recent years we have embarked on a journey to transform the F&B experience at Dublin Airport, bringing more range, choice, value and quality to our passengers. The Senior Food & Beverage Concessions Manager is a key role reporting into the Head of Commercial B2B. This role is integral to the performance of the Commercial Team managing a significant annual revenue portfolio. The key purpose of this role is to lead a multi-year F&B strategy to position Dublin Airport as a provider of a world class Food & Beverage experience as part of the passenger journey. The successful candidate will lead the F&B team (operations and strategy), work closely with our F&B concessionaire partners to drive the transformation and future development of this business, bringing new offerings and concepts to life for our passengers ensuring we are constantly innovating, keeping offers fresh, in line with trends and growing income from our F&B product. The successful candidate will be a self starter, drive innovation in approach and possess leadership skills to drive a high performing team. They will have a results oriented mindset and be relentless in their ambition to deliver a world class experience for our passengers. This is a fantastic opportunity for a Senior Commercial Manager to Lead the F&B Concessions Portfolio at Dublin Airport and be a key member of a high performing commercial team. Implement and evolve the F&B vision and strategy to grow the business strategically by leading and delivering on the following: Develop and lead a multi-year strategy for F&B ensuring the team delivers budget, growth, and key transformational milestones. Manage the budget for F&B and deliver commercial targets. Drive future growth in F&B through the implementation of existing strategies while developing new ones to drive new revenue streams and F&B offers, ensuring the F&B product is responsive to changing passenger demands and continues to grow Dublin Airports annual income from F&B. Own the F&B product, design and manage the customer food journey in line with the F&B vision, engaging with industry experts and concessionaire partners to keep offerings fresh and aligned with trends. Develop and implement contract management structures and processes to ensure the efficient operation and performance of F&B Concessions Contracts at Dublin Airport. Develop, influence and maintain business relationship with key concessionaires ensuring effective engagement and performance management to deliver a quality F&B product at Dublin Airport. Run largescale, competitive tender processes for contract renewals and new F&B opportunities designing optimal packages of units to bring to the market to transform the F&B experience and deliver optimal value for Dublin Airport (From pre-tender engagement to contract negotiation). Ensure the successful project management and delivery of the F&B Transformation programme, including onboarding new contracts/operators, fit out coordination and market promotion of new units and concepts. Lead a high performing, motivated team fostering retention by supporting development through career planning and coaching and ensuring appropriate team structures and supports are in place. Partner with key internal stakeholders (Procurement, Infrastructure, Legal, Finance etc) to support the needs of the business and where appropriate challenge the status quo to deliver on F&B objectives. Present monthly/quarterly on the financial performance, product performance, strategy implementation, fit out programmes and future plans including Executive & Board updates. Establish a strong working relationship with the Senior Commercial Concessions Manager to collectively deliver on the overall Commercial B2B objectives. Represent F&Bs interest in future strategy planning with the wider daa group ensuring appropriate space and facilities to grow the F&B product. Ensure alignment with the daa strategy. Champion the future of the business, with a tireless ambition to deliver a new vibrant strategic vison for F&B that delivers a world class customer experience and increased revenues for Dublin Airport. Experience A minimum of five years post graduate experience in a relevant field is essential Extensive knowledge of a similar scale concession business highly desirable but not essential. Skills Commercially driven with strong business acumen. Proven project management skills and experience. Highly organised, strong communicator with excellent presentation skills. Excellent stakeholder management and communication skills capable of dealing with colleagues and customers at every level. Excellent interpersonal skillsconfident in establishing and maintaining strong relationships at all organisation levels. Proven negotiation skills combined with practical problem-solving skills. Proven ability to lead and motivate a high performing team. Ability to work in a challenging environment both on own initiative and as part of a team. Able to effectively handle conflicting priorities and execute tasks in a high-pressure environment is crucial. Personal drive and enthusiasm to grow the business whilst creating a world class customer experience. Proficiency with MS Office applications is required. Strong analytical, numeracy and reasoning skills. Committed to daa values. Education & Qualifications Third level qualification in a business or strategy related discipline. Skills: Leadership Stakeholder relations Commercial Revenue
This advertiser has chosen not to accept applicants from your region.
5
Food and Beverage Assistant
Dublin, Leinster
Hilton
Posted 4 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND's #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!**
The **Conrad Dublin** is a5* hotelandpart of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We areone of the best5* luxury hotels in the country.
_"Conrad is Empowering and Bold"_
# **Benefits**
Working for Hilton means you are joining an international company with more than 8100 hotels across the globe and comes with numerous benefits, such as:
+ **Travel** - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym** - a dedicated team member gym with free access 7 days a week
+ **Benefit** - Discounted rates for Conrad Teams members across a wide range of High Street retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
+ **On shift** - complimentary meals on duty & uniforms provided
**The Job Role**
+ As part of our Team, you will assist in looking after our guests in the in the Coburg Restaurant (PM Shifts)
+ Assist the team in delivery food and drinks to our Guests, helping with set up of the restaurant before and after each service period.
**The ideal candidate should be**
Someone who ..is Fun and enjoys interacting with other people
Someone who...loves to smile
Someone who.. Enjoys being part of a team
**Job:** _Food and Beverage_
**Title:** _Food and Beverage Assistant_
**Location:** _null_
**Requisition ID:** _HOT0BQ8Y_
**EOE/AA/Disabled/Veterans**
The **Conrad Dublin** is a5* hotelandpart of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We areone of the best5* luxury hotels in the country.
_"Conrad is Empowering and Bold"_
# **Benefits**
Working for Hilton means you are joining an international company with more than 8100 hotels across the globe and comes with numerous benefits, such as:
+ **Travel** - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym** - a dedicated team member gym with free access 7 days a week
+ **Benefit** - Discounted rates for Conrad Teams members across a wide range of High Street retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
+ **On shift** - complimentary meals on duty & uniforms provided
**The Job Role**
+ As part of our Team, you will assist in looking after our guests in the in the Coburg Restaurant (PM Shifts)
+ Assist the team in delivery food and drinks to our Guests, helping with set up of the restaurant before and after each service period.
**The ideal candidate should be**
Someone who ..is Fun and enjoys interacting with other people
Someone who...loves to smile
Someone who.. Enjoys being part of a team
**Job:** _Food and Beverage_
**Title:** _Food and Beverage Assistant_
**Location:** _null_
**Requisition ID:** _HOT0BQ8Y_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
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6
Director, Product Management-Technical
Dublin, Leinster
Mastercard
Posted 2 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management-Technical
Overview
- Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
- Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
- Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
- Collects and shares user stories with engineering teams
- Acts as the voice of the business customer and accountable for the platform services
Responsibilities
- Sets the vision and direction for the platform design of assigned products
- Leads a global team of individual contributors and potentially first level managers who are conceptualizing the one-to-two year view of how the platform product portfolio solves business and customer needs
- Exhibits expertise across multiple platform products and builds tight connections to resources to drive overall strategy and teams inside your organization while influencing those outside your organization to deliver the expected results
- Dives deep into the work of your team and identify short-and-medium-term risks to platform product development and segment adoption, while proposing solutions to address them
- Continuously monitors feature development and associated defects at the platform product level as well as runtime operational metrics for in market capabilities
- Develops and communicates department vision that supports the broader organizational vision
- Creates a data driven and continuous learning culture across your organization and continuously monitor and analyze key performance indicators on the organization's score card and move them in a positive direction
- Makes trade-off decisions on multiple platform products in a portfolio
- Contributes to organizational planning
- Manage escalations, assess the alternative to resolve (path to green) and builds a plan for resolution
- Own and deliver on post-launch reviews and customer feedback, drives the associated actions, and incorporates feedback into the future launch plans
- Shares best practice with other Mastercard teams
- Engages with business customers to identify key platform product issues; solicits feedback on platform product roadmap
- Leverages data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership
- Oversees team-wide product operations, leads junior PM-Ts who may own individual components, and coordinates team-wide improvement goals
- Represents Mastercard with external stakeholders for escalations and during strategic roadmap discussions
- Drives adoption of existing platform products into multiple marketplaces (in some cases simultaneously) with minimal engagement from leadership
- Provides regular coaching and feedback to direct reports to help grow individual functional skills and leadership capabilities, with support from senior managers
- Sets goals for individuals to achieve department or function level goals
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management-Technical
Overview
- Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
- Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
- Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
- Collects and shares user stories with engineering teams
- Acts as the voice of the business customer and accountable for the platform services
Responsibilities
- Sets the vision and direction for the platform design of assigned products
- Leads a global team of individual contributors and potentially first level managers who are conceptualizing the one-to-two year view of how the platform product portfolio solves business and customer needs
- Exhibits expertise across multiple platform products and builds tight connections to resources to drive overall strategy and teams inside your organization while influencing those outside your organization to deliver the expected results
- Dives deep into the work of your team and identify short-and-medium-term risks to platform product development and segment adoption, while proposing solutions to address them
- Continuously monitors feature development and associated defects at the platform product level as well as runtime operational metrics for in market capabilities
- Develops and communicates department vision that supports the broader organizational vision
- Creates a data driven and continuous learning culture across your organization and continuously monitor and analyze key performance indicators on the organization's score card and move them in a positive direction
- Makes trade-off decisions on multiple platform products in a portfolio
- Contributes to organizational planning
- Manage escalations, assess the alternative to resolve (path to green) and builds a plan for resolution
- Own and deliver on post-launch reviews and customer feedback, drives the associated actions, and incorporates feedback into the future launch plans
- Shares best practice with other Mastercard teams
- Engages with business customers to identify key platform product issues; solicits feedback on platform product roadmap
- Leverages data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership
- Oversees team-wide product operations, leads junior PM-Ts who may own individual components, and coordinates team-wide improvement goals
- Represents Mastercard with external stakeholders for escalations and during strategic roadmap discussions
- Drives adoption of existing platform products into multiple marketplaces (in some cases simultaneously) with minimal engagement from leadership
- Provides regular coaching and feedback to direct reports to help grow individual functional skills and leadership capabilities, with support from senior managers
- Sets goals for individuals to achieve department or function level goals
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
7
Sr Mgr, Product Management
Kilkenny, Leinster
UKG (Ultimate Kronos Group)
Posted 10 days ago
Job Viewed
Job Description
Senior Product Manager - Time and Pay, One View & Pro WFM Suite
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
Position Overview:
We are seeking a dynamic and experienced Senior Product Manager to lead the development and management of our Global Time and Pay solutions within the UKG suite, as well as oversee product infrastructure within our Pro WFM Suite. This role is pivotal in driving product strategy, execution, and innovation to deliver exceptional value to our customers. You will lead a team of Product Managers, coaching and developing them to identify, design, deliver, and optimize solutions for products used by millions of global employees each month.
Key Responsibilities:
Product Strategy and Vision:
Develop and articulate a clear product vision and strategy for Global Time and Pay solutions and Pro WFM Suite.
Conduct market research and competitive analysis to identify trends, opportunities, and customer needs.
Collaborate with stakeholders to align product goals with business objectives.
Identify opportunities for partnership to enhance suite capabilities.
Product Development and Management:
Define strategy and collaborate with senior sales roles to ensure alignment with Go-to-Market strategy.
Lead cross-functional teams in the design, development, and launch of new features and enhancements with a specific focus on Time/Workforce Management (WFM) and Payroll.
Domain expertise in WFM and Payroll is highly advantageous.
Prioritize product backlog and manage the product roadmap to ensure timely delivery of high-impact solutions.
Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.
Team Leadership and Development:
Coach and build out a team of Product Managers to optimize processes and maximize performance.
Balance between coaching and contributing as a product lead for cross-functional development teams.
Foster team collaboration, continuous improvement, and represent the voice of the customer.
Customer Engagement and Advocacy:
Engage with customers to gather feedback, understand pain points, and identify opportunities for improvement.
Serve as the voice of the customer within the organization, advocating for their needs and ensuring product alignment.
Develop and maintain strong relationships with key customers and partners.
Attend and present at UKG customer and industry events.
Collaboration and Communication:
Work closely with engineering, design, marketing, sales, and support teams to ensure cohesive product development and delivery.
Communicate product vision, strategy, and updates effectively to internal and external stakeholders.
Facilitate workshops, presentations, and training sessions to promote product understanding and adoption.
Align to suite-wide strategy for Time and Pay to ensure cohesive experiences for customers.
Qualifications:
Bachelor's degree in Business, Computer Science, or a related field; MBA or advanced degree preferred.
Proven experience (5+ years) in product management, preferably within HR, payroll, or workforce management solutions.
Previous experience leading product management team with a track record of developing and coaching employees.
Strong understanding of Time and Pay processes and technologies.
Previous experience in a domestic suite of Time and Pay products is an advantage.
Excellent communication, leadership, and collaboration skills.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
Position Overview:
We are seeking a dynamic and experienced Senior Product Manager to lead the development and management of our Global Time and Pay solutions within the UKG suite, as well as oversee product infrastructure within our Pro WFM Suite. This role is pivotal in driving product strategy, execution, and innovation to deliver exceptional value to our customers. You will lead a team of Product Managers, coaching and developing them to identify, design, deliver, and optimize solutions for products used by millions of global employees each month.
Key Responsibilities:
Product Strategy and Vision:
Develop and articulate a clear product vision and strategy for Global Time and Pay solutions and Pro WFM Suite.
Conduct market research and competitive analysis to identify trends, opportunities, and customer needs.
Collaborate with stakeholders to align product goals with business objectives.
Identify opportunities for partnership to enhance suite capabilities.
Product Development and Management:
Define strategy and collaborate with senior sales roles to ensure alignment with Go-to-Market strategy.
Lead cross-functional teams in the design, development, and launch of new features and enhancements with a specific focus on Time/Workforce Management (WFM) and Payroll.
Domain expertise in WFM and Payroll is highly advantageous.
Prioritize product backlog and manage the product roadmap to ensure timely delivery of high-impact solutions.
Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.
Team Leadership and Development:
Coach and build out a team of Product Managers to optimize processes and maximize performance.
Balance between coaching and contributing as a product lead for cross-functional development teams.
Foster team collaboration, continuous improvement, and represent the voice of the customer.
Customer Engagement and Advocacy:
Engage with customers to gather feedback, understand pain points, and identify opportunities for improvement.
Serve as the voice of the customer within the organization, advocating for their needs and ensuring product alignment.
Develop and maintain strong relationships with key customers and partners.
Attend and present at UKG customer and industry events.
Collaboration and Communication:
Work closely with engineering, design, marketing, sales, and support teams to ensure cohesive product development and delivery.
Communicate product vision, strategy, and updates effectively to internal and external stakeholders.
Facilitate workshops, presentations, and training sessions to promote product understanding and adoption.
Align to suite-wide strategy for Time and Pay to ensure cohesive experiences for customers.
Qualifications:
Bachelor's degree in Business, Computer Science, or a related field; MBA or advanced degree preferred.
Proven experience (5+ years) in product management, preferably within HR, payroll, or workforce management solutions.
Previous experience leading product management team with a track record of developing and coaching employees.
Strong understanding of Time and Pay processes and technologies.
Previous experience in a domestic suite of Time and Pay products is an advantage.
Excellent communication, leadership, and collaboration skills.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
This advertiser has chosen not to accept applicants from your region.
8
Manager, Product Management-Technical
Dublin, Leinster
Mastercard
Posted 10 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management-Technical
Manager, Product Manager - Technical, Product & Engineering (PAE)
Overview
- Within Mastercard's Products & Engineering, the Cross-Border Services Product management technical team defines initiatives, elaborates epics, features and manages the development and delivery of the capabilities supporting the Product roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
- As a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the functional specifications of the cross-border products capabilities
- Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
- Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
- Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
- Acts as the voice of the business customer and accountable for the platform services
Role
- PM-T role for Cross-Border Services manages various cross border services platforms, and their integration with FX/Treasury, Compliance, Settlement, Accounting, Billing and various network systems.
- Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalisation and metallisation of assets, readiness for growth and re-usability by other programs.
- Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files, SWIFT) between all assets
- Joint solution design with the Technology teams in charge of developing each of the Cross-Border Services assets
- Decompose the functional and non-functional requirements into user stories, prioritise the backlog, define the acceptance criteria, accept the stories and features.
- Produce all the artifacts needed by our internal customers in the larger Product community.
- Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
- Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
- Participate to Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
All About You
- Experience building complex business and/or transactional models in a product line management, e-commerce, and/or strategic planning role
- Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly
- Ability to use hard data and metrics to back up assumptions and develop business cases
- Proven ability to lead in a matrix environment
- Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
- Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model
- Experience with XP, TDD and BDD in the software development processes
- Proven track record of data driven decision making and applying continuous improvement methodologies across teams
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
- Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
- Deep understanding of the platform, the integration patterns, the organisational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
- 8-12 years product development experience
- Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
- Superior oral and written communication, problem solving, product documentation, and product development skills
- Customer focus and analytical skills
- Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
- Experience mentoring and guiding junior team members
- Strong customer relationship-building and management skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management-Technical
Manager, Product Manager - Technical, Product & Engineering (PAE)
Overview
- Within Mastercard's Products & Engineering, the Cross-Border Services Product management technical team defines initiatives, elaborates epics, features and manages the development and delivery of the capabilities supporting the Product roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
- As a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the functional specifications of the cross-border products capabilities
- Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
- Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
- Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
- Acts as the voice of the business customer and accountable for the platform services
Role
- PM-T role for Cross-Border Services manages various cross border services platforms, and their integration with FX/Treasury, Compliance, Settlement, Accounting, Billing and various network systems.
- Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalisation and metallisation of assets, readiness for growth and re-usability by other programs.
- Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files, SWIFT) between all assets
- Joint solution design with the Technology teams in charge of developing each of the Cross-Border Services assets
- Decompose the functional and non-functional requirements into user stories, prioritise the backlog, define the acceptance criteria, accept the stories and features.
- Produce all the artifacts needed by our internal customers in the larger Product community.
- Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
- Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
- Participate to Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
All About You
- Experience building complex business and/or transactional models in a product line management, e-commerce, and/or strategic planning role
- Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly
- Ability to use hard data and metrics to back up assumptions and develop business cases
- Proven ability to lead in a matrix environment
- Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
- Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model
- Experience with XP, TDD and BDD in the software development processes
- Proven track record of data driven decision making and applying continuous improvement methodologies across teams
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
- Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
- Deep understanding of the platform, the integration patterns, the organisational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
- 8-12 years product development experience
- Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
- Superior oral and written communication, problem solving, product documentation, and product development skills
- Customer focus and analytical skills
- Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
- Experience mentoring and guiding junior team members
- Strong customer relationship-building and management skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
9