661 Front Office jobs in Ireland

We are seeking an enthusiastic, professional, motivated and hardworking individual with a desire to provide excellent customer service. This is not an office based position but requires leading from the reception desk.

Salary is €37,000 per year plus 2% Commission on All Accommodation Bookings.

39 Hour Working Week. Must be available to work any 5 days weekly between Monday to Sunday.

Principle Responsibilities:

The role will be charged with leading and motivating the front office team to deliver outstanding levels of service to guests of the Hotel. Responsible for all front office functions. As a department leader, you will be expected to lead the front office team to successfully execute all front office operations, including guest arrival and departure procedures.

Role Requirements:

· To establish and implement standards, ensuring all services offered are of the highest 4* quality and all employees are trained in the delivery of same.

· Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.

· Identify and analyse operational challenges and facilitate the development of solutions to prevent reoccurrence.

· To liaise with the accommodation and maintenance department daily to ensure that potential issues are dealt with in a controlled manner.

· Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.

· Improving service by communicating and assisting individuals to understand guests needs, providing guidance, feedback and individual coaching when needed.

· Providing guidance and direction to team members, including setting performance standards and monitoring performance.

· Manages staffing levels to ensure that guest service, operational needs, and financial objectives are met through forward planning.

· To ensure compliance in relation to Health & Safety and statutory requirements.

· Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

· To maintain a strong visible presence in the department.

· Ability to recruit, train, develop and retain team members.

The Candidate:

The ideal candidate must have;

· Previous experience in a similar position within a 3* or 4* property.

· Excellent attention to detail and the ability to motivate self and their team.

· Strong, professional communication skills are essential, both oral and written.

· Previous experience in a high-volume property in Ireland.

· Fully competent in the property management system, HOTSOFT or similar PMS.

· The ability to work under pressure, on their own initiative and have a passion for the hospitality business.

In return, we also offer excellent employee benefits including:

• 2% Commission on all Accommodation Bookings
• Career Development and Training
• Opportunities for Advancement

Job Types: Full-time, Permanent

Pay: €37,000.00 per year

Work Location: In person

We are looking for a Full Time Receptionist to join the Front Office Team in the day to day running of the front desk in the Spencer Hotel to ensure the day-to-day operations are carried out in line with department and Hotel standards & to provide 100% quality service to guests at all times.

The Company:
The 4*Spencer Hotel, a member of the MHL Hotel Collection, is in a prime location overlooking the River Liffey in the heart of Dublin's financial district and is home to 209 guest bedrooms, 6 Meeting rooms and The Spencer Cocktail Bar & East Restaurant. Its decor promotes urban luxury with a designer twist through bespoke specially made designs, open spaces and use of natural light throughout.

If you feel you possess the following attributes, we invite you to contact us:

• Front office, hospitality or retail experience
• Previous 4 star hotel background desirable.
• Knowledge of the Opera system an advantage.
• Excellent Customer Service skills.
• Professional demeanour.
• Professional telephone manner.
• Ability to work in a busy environment.
• Fluent level of spoken and written English essential.

Location:
The Spencer Hotel is easily commutable both within Dublin City Centre and beyond. We are located within 10 minutes' walk from O'Connell Street, with easy access to Connolly Station, numerous Luas stops, Dublin Bus services and Dublin Bike Stations.

Benefits:
We are an equal opportunities employer providing our team with some key benefits such as meals on duty, reward schemes, discounts on F&B & Hotel Nights across the group, discounted Health Club membership, Bike to Work Scheme and TaxSaver Travel Scheme

Apply now to join a growing team in a growing hotel group

Skills
Opera Hotel reception Guest relations

Now Hiring at The Grace
The Grace | Where Excellence meets Opportunity
Westport, County Mayo | Full-Time | Pre-Opening Opportunity
Join The Grace Westport Estate, a remarkable new hotel opening in Spring 2026 on Ireland's Wild Atlantic Way, at the heart of the captivating Westport Estate.

Job Summary:
The Front Office Supervisor role is integral to upholding The Grace Westport Estate's service standards by supporting Front Office Manager in supporting daily checklist execution, and maintaining comprehensive knowledge of all products, services, and events. This position ensures operational excellence and fosters cross-departmental collaboration to deliver a consistently elevated guest experience.

Key Responsibilities

• Greet and assist all guests with warmth and facilitate check-in and check-out processes, ensuring a seamless experience and addressing any special requests or concerns.
• Supervise the Front Office team and provide any support while handling guest requests and queries.
• Provide exceptional customer service, promptly handling guest inquiries, requests, and reservations requests, including walk-ins.
• Oversee the allocation of rooms efficiently to ensure maximum occupancy and smooth guest flow.
• Assist in developing training plans and lead training sessions with the team members to drive consistency and efficiency in the departments.
• Ability to lead, motivate, and develop a team, ability to identify issues, implement solutions promptly and have preventive measures put in place.
• Work closely with the Front Office Manager in ensuring that all details on the shift checklist is completed.
• Work closely with departments across the hotel including Reservations, Accommodation and Maintenance to facilitate smooth communication.
• Delegate tasks to team members from shift check lists and ensure that they are completed with proper handover to the next shift.
• Promote upselling and cross selling of Westport Estate facilities to drive incremental revenue including packages sold on our websites

This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibility at the time of writing.
Required Experience & Skills

• Minimum 1 - 2 years of experience Front Office or guest services experience in a luxury or upscale hospitality environment.
• Proven track record in supervising a Front Office team.
• Strong knowledge of front office operations, including check-in/check-out procedures, reservations, and guest service protocols.
• Proficiency in PMS systems; Opera experience preferred.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to train, motivate, and support team members.
• Flexibility to work various shifts, including weekends and holidays.
• Professional appearance and commitment to upholding luxury service standards.
• Eligibility to work in Ireland.

The Grace Westport Estate is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.

At the newly renovated Nuremore Estate by McGettigan's we want the best team possible, therefore we recruit motivated and ambitious people and create a working environment where they can excel.

We have an exciting opportunity for a Front office Manager to join our team.

Reporting directly to the General Manager and Operations Manager, working closely with the Reservations Manager, Sales & Marketing Manager and Front Office team, the successful candidate will be responsible for ensuring a professional, hospitable service is provided by all Front Desk staff. Ensuring the highest standards of service and guest care are met at all times by the Reception Team. The ideal candidate must to be able to work in a fast paced and customer focused environment and will have previous Front Office Management experience.

Main duties of the role

To ensure the smooth running of each shift on the Reception desk.

To assume complete control and full responsibility whilst on duty for each shift, including arrival preparations and departures.

To ensure all Receptionists and Front office team are completely trained on service standards and procedures

To ensure all Hotel Standards are adhered to by all members of the Reception team whilst on shift.

To ensure the correct telephone technique and manner is assumed by all Receptionists whilst on duty.

To resolve, where possible, any guest complaints, otherwise, informing the Manager on Duty of complaints to ensure they are dealt with at source.

Ensuring 100% guest comfort in the guest bedrooms and with other Hotel facilities.

To deal with all group reservations.

Work closely with the General Manager to ensure maximum revenue generation and occupancy rates.

Ensuring the delivery of excellent customer service

The Candidate:

• Previous Senior Hotel Receptionist experience.
• A commitment to offering exceptional service and standards.
• Applicants must have fluent English and excellent communication skills.
• Ability to work well in a team environment and on own initiative.
• Knowledge of Opera reservation system would be an advantage

Why join our team.

Along with this exciting position we offer;

Competitive Salary

Complimentary Car Parking

Meals while on duty

Employee Hotel Discounts

Employee Recognition Awards

Free Leisure Centre access

Only Candidates who are successful for interview stage will be contacted.

If you are interested in joining our team and have the relevant experience for the role, we want to hear from you.

CSG are seeking a Front Office Administrator to join our expanding team in Tralee.

Our Firm

CSG is one of the leading accounting practices in Kerry. The firm provides audit, accounting, taxation, corporate finance, and advisory services to a broad spectrum of clients.

We are seeking a Front Office Administrator to join our expanding team. This is an excellent opportunity for someone who enjoys working in a dynamic office environment and is keen to deliver exceptional service to both clients and colleagues. As the first point of contact for our firm, you will play a key role in ensuring the smooth and efficient running of our front office operations.

Key Experience:

· Front Office Administration experience, ideally 3 years +

· Proficiency in Microsoft Office Suite including Word, Excel, Outlook and PowerPoint.

· Strong computer literacy and ability to learn new systems quickly.

Key Responsibilities:

· Serve as the first point of contact for clients and visitors, providing a professional and welcoming experience.

· Manage incoming calls, emails and correspondence efficiently, directing inquiries to the relevant team members.

· Support daily administrative operations including data entry, document presentation and filing.

· Uphold confidentiality and always handle sensitive information with discretion.

· Maintain the office communal areas ensuring they are organised, presentable and stocked with necessary supplies.

· Monitor and order office supplies as required.

· Liaise with internal departments to ensure smooth communication and workflow across all teams.

· Contribute to upholding CSG's company values and foster a positive, collaborative workplace culture.

Key Skills:

· Organisational Skills

· Time Management

· Communication Skills

· Interpersonal Skills

· Attention to Detail

· Confidentiality and Professionalism

· IT Proficiency

Salary and benefits:

· Salary € 30,000 - €5,000, based on experience.

· 22 days Annual Leave

· Company Sick Pay Scheme

· Company Pension Scheme

· Life Assurance Scheme

· Employee Assistance Programme Membership

· Learning and Development Opportunities

· Regular Social Events

· Two paid Charity Days per annum

· Excellent Career Progression

Job Types: Full-time, Permanent

Pay: €30,000.0 35,000.00 per year

Benefits:

• Bike to work scheme
• Company events
• Company pension
• Employee assistance program
• Sick pay

Work Location: In person

Application deadline: 14/11/2025

Talbot Hotel Cork, part of the Talbot Collection are currently recruiting for a part-time Receptionist to join our team.

The Talbot Collection are one of the Best Places to Work in Hospitality 2024 as awarded by the Great Place to Work. Come experience it for yourself and join our team.

Main Duties:

• To greet guests on arrival in a warm and welcoming manner;
• To handle guest check in procedure;
• To have complete product knowledge of the hotel services & facilities and to communicate these to guests as required;
• To ensure that all charges are correctly posted to guest bills;
• To action all guest enquiries by phone or in person in a professional and friendly manner;
• To ensure that the guests needs and requirements are met;
• To ensure accounts are set up for functions or syndicates;
• To liaise with housekeeping with reference to the allocation of rooms;
• To ensure that all floats are maintained to the appropriate levels;

The successful candidate will have:

• 1 years' Hotel Reception Experience;
• Friendly and professional work attitude;
• Fluent English essential - written and spoken;
• Must be available to work variable shifts;
• Excellent interpersonal and organisational skills
• Experience in using Hotsoft would be a distinct advantage

This position will involve midweek, evening and weekend work.

What do we offer?

• Complimentary Leisure Club Membership
• Discounted Accommodation Rates
• Life Insurance
• Employee Assistance Programme
• Bike to Work Scheme
• Pension Scheme
• Free parking
• Uniform

**Oriel House Hotel is an equal opportunities employer**

Oriel House Hotel is certified as a Great Place to Work.

Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.

We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group

*Benefits *

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (5 extra days to a maximum of 5 days)
• Employee Assistance Programme.
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities through our Dalata Academy- support your career journey
• Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events

*What You Will Do: *

• Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay from all department personnel.
• Assist in achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards.
• Help in efficiently and effectively managing front office departmental operations.
• Collaborate with the management team to maintain high morale among staff at all times.

*What You Will Need: *

• 1 year of experience in a similar role.
• Excellent organizational skills with the ability to oversee and delegate tasks to others.
• A warm, friendly, and approachable personality when interacting with both staff and guests.
• The ability to work independently as well as part of a team.
• Experience with a 3/4 star hotel is desired but not essential

*A *
bout
U
s***
Dalata Hotel Group We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

*Skills: *
Teamwork Leadership Organisational Communication

*Benefits: *
Competitive Salary

Job Description
Location:
Park Inn by Radisson, Shannon Airport

Key Duties And Responsibilities

• Greet and welcome our guests to the hotel and act as a first point of contact.
• Answer any queries the guest may have on in house facilities and tourist information.
• Update all guest information and ensure all documentation is completed, managed and maintained accurately and efficiently.
• Take and confirm reservations for our guests.
• Manage the reception area for the business and handle a high volume of calls and emails.
• Liaise with colleagues, management and external stakeholders as required.
• Supporting Front Office Manager to ensure that all Front Office team members are trained in customer service.

Requirements
About The Role

• Excellent customer care and communication skills.
• Experience in a similar role is an advantage.
• Highly organised with excellent attention-to-detail.
• Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay from all department personnel.
• Assist in achieving goals related to customer comment indexes, quality evaluations, and hotel standards.
• Help in efficiently and effectively managing front office departmental operations.
• Be thoroughly familiar with all company selling procedures and promotions
• The role will operate 5 days over 7 on a shift basis and include weekends

Experience

• Minimum of 1 year of experience in a similar role.
• Excellent organisational skills with the ability to oversee and delegate tasks to others.
• A warm, friendly, and approachable personality when interacting with both staff and guests.
• The ability to work independently as well as part of a team.

What We Offer

• Excellent training and development opportunities
• Free car parking
• Free meals on duty
• Uniform provided
• Discounts across the Windward Hotel Group & Radisson Hotel Group including accommodation, spa, golf and food.
• Staff Events
• Employee of the month incentive
• Employee of the year incentive
• Staff appreciation week
• Experience with a 3/4 star hotel is desired but not essential

Skills Needed
Hospitality

About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Required Criteria
Desired Criteria

• Customer Service Skills
• Hospitality Skills

Closing Date
Saturday 11th October, 2025

Contract Type
parttime

Salary
Starting from €14.50 Hourly

Job description

Holiday Inn Dublin Airport is a newly built 421 bedroom hotel and has an exciting opportunity for an enthusiastic and passionate Front Office Receptionist to join our team. Each Receptionist is responsible for Checking in/out Guests on the Front Desk, Providing Excellent Guest Satisfaction as well as answering all Guest queries and ensuring an efficient and effective operation in the Front Office Department.

Main Duties:

• To ensure that all services to the guests as requested are carried out efficiently and on time and are properly recorded and charged
• To fully ensure that any discrepancies are resolved or reported
• To ensure the security of the Hotel to the standard set by the Hotel
• Checks billing instructions and guest credit for compliance with hotel credit policy and minimise room rebates.
• To ensure all guest requests are met promptly and efficiently
• To action/deal with any complaints/queries expressed by guests, informing the Guest Service Manager, asking for assistance when necessary

We're looking for individuals who can really shine in a busy setting, who are comfortable and confident in meeting and engaging with new people and who have a passion for great customer service.

Preferred skills:

• articulate and communicative
• numerate
• good interpersonal skills
• organised and systematic
• concerned with quality of product and service
• computer literate
• team worker
• Opera experience

Job Types: Full-time, Permanent

Pay: From €13.50 per hour

Expected hours: 40 per week

Benefits:

• Bike to work scheme
• Employee discount
• Flexitime
• Food allowance
• On-site parking

Work Location: In person