56 Greeting Customers jobs in Ireland

**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 40-hour week over 4 days and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**_Disclaimer:_**
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

 CUSTOMER SERVICE SPECIALIST – OFFICE BASED
IN DUBLIN  Teleperformance is a fast-paced contact centre employer
who works alongside a number of house-hold known clients to deliver
world class customer service.We’re looking for a Customer Service Specialist who is
passionate about helping people, solving problems, and delivering
exceptional support to work with a global client. Here is all you need to
know… Start Date: Various
2025Salary:
€16.00 per hour /€3280 per annum with potential to
earn up to 436 with a performance
related bonus. 0 JOINING BONUS
PAYABLE WITHIN THE FIRST 3
MONTHSJob Type:
 Permanent
Working Hours: 40
hours per week (including
training)Training: 2 weeks
onsite in Dublin.Joining the
team: Please note that this role is fully office
based in Dublin.What will the shifts look
like.Hours:Monday to Sunday, 08:00 AM – 19:00
PM Responsibilities. Assist
our community and help resolve inquiries empathetically, accurately
and on timeBecome and remain knowledgeable
about client products and community
standardsMake well balanced decisions and
personally driven to be an effective advocate for our
communityInvestigate and resolve issues that
are reported on such as requests for account support and reports of
potentially abusive contentRespond to user
inquiries with high quality, speed, empathy and
accuracyUse market specific knowledge, signals
and insights to spot and scope scalable solutions to improve the
support of our community of usersGather,
analyze and utilize relevant data to develop ways to improve the
overall user experience on the siteEnforce
Terms of Use by carefully monitoring reports of abuse on the
siteReview the reported content within agreed
turnaround times and standards of
qualityRecognize trends and patterns, and
escalate issues outside the company policy to the global
tea Who we are looking
for… A professional, polite and courteous telephone
mannerAbility to deliver excellent service
with outgoing natureExcellent verbal and
written communication skills, with fluency in English
essentialA good listener who can convey
empathy, patience and understandingConfident
and proactive to deal with difficult situations and
conversationsConfident in having customer
conversations, with 2-3 years of customer support experience via
phone, email and webchat essentialHigh levels
of accuracy and attention to detailConfident
in working independentlySelf-motivated and
able to affectively problem solveInterpersonal
skillsBe driven to work towards achievable
targetsExperience in working with vulnerable
customersPrevious call centre/ customer
service experience is essential Values we look for you to
have:Process
Excellence - doing things well means something to you and you will
always strive to improve on your
workCollaboration - you
enjoy working with others and you like working as a team
playerCommunication - You
can speak and write clearly and in a confident
mannerEmotional
Intelligence - You possess the ability to be emotionally intellignt
meaning you are able to empathise, be kind and be good with
others. Open-mindedness
- you possess the ability to be emotionally intelligent meaning you
are able to empathise, be kind and be good with
others. Critical
thinking - you are abl to think logically when making
decisionsSolution
Orientation - having a forward thinking mindset focused on
resolving
challengesEntrepreneurship
- taking owenership, not being afraid to take on new tasks, develop
and have a self-driven
mindset. What will my role
involve…? Answer inbound calls with enthusiasm and a
desire to help out customers at the first point of
contactSupporting and providing a positive
experience for all our customers by helping them with all aspects
of their queriesHelping customers that may be
vulnerableProblem solving - taking ownership
of each and every query and ensuring these are resolved, making a
real positive difference for our
customersEnsure all customer complaints are
recorded in line with policy and where possible resolved at first
touch, delivering an efficient outcome for the
customerAbility to react fast when the day
gets busy and handle a wide variety of different customers –
excellent time management and ability to
multitaskConfident in following processes and
being able to clearly explain these to our
customeWhat are the
benefits. Healthcare
insuranceDeath in
service Annual leave
20days + 10 days bank
holiday4%
pensionBonus (non
contractual and applicaple for certain
roles)  Disclaimer Please
be vigilant against job scams. Teleperformance
will never contact you about
anything other than your application through our official channels
- UK phone number, text or Teleperformance or talent.icims email
address. If you receive any suspicious communications claiming to
be from Teleperformance, please disregard them and report the
incident to our team. Your security is our
priority. Disclaimer Please
note, only candidates who meet specific language proficiency scores
will be able to proceed on this campaign, this supersedes any other
pass mark you may receive. Where you pass the assessment but not
the above requirements we will endeavour to find other suitable
roles for you however this may not be possible, in this instance we
reserve the right to reject your
application. Disclaimer Please
note that candidates may be required to complete and pass
additional psychometric testing before start
date.  If you’re
interested in joining us, APPLY TODAY to create your application
and our recruitment team will be in touch with you within 48 hours,
but please feel free to get in touch if you want to chat with our
team sooner.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in the support and management of relationships with clients who utilize Citi's Custody services, primarily assisting with the resolution of client queries around settlement of trades in the European market and supporting tasks
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
**Team/Role Overview**
Open role is within the CPS (Custody Processing Support) team, who support Citi clients trading within the European T2S markets. The team sits withing the wider Custody department who in turn offer multiple Custody products across multiple jurisdictions.
**What you'll do**
+ Resolution of client queries via emails / query management app. / phone calls - ensuring that clients queries are dealt with in an efficient and timely and professional manner.
+ Serve as single point of contact for clients, while liaising with internal teams and interacting with key internal areas to identify and resolve issues
+ Expectation to partake in client meetings, client service calls, reviews/Due Diligence meetings and presentations and supporting tasks
+ Conduct necessary investigation and analysis to address client needs and communicate professionally any resolution to clients
+ Appropriately assess risk when making decisions, ensuring the safeguarding of Citi's reputation
+ Adhere to all applicable laws, rules and regulations, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**What we'll need from you**
+ Previous relevant experience preferred
+ Experience in customer service
+ Proven investigative, analytical and risk management skills
+ Ability to work off own initiative
+ Demonstrate clear and concise written and verbal communication
+ Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
**What we can offer you**
This role will offer you the opportunity to build an in-depth knowledge of market operations across the European T2S markets. Each day you shall have the opportunity to work closely with clients and internal teams to investigate and address any queries that may be raised. Building on current skills and developing new one that can help drive your career.
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. ( these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
Open role is within the Custody Client Service Team.
Responsibilities include the handling of T2S client queries via phone calls and our query management application.
Shall also be expected to partaker in client meetings, client service calls, reviews/Due Diligence meetings and presentations and supporting tasks.
---
**Job Family Group:**
Customer Service
---
**Job Family:**
Institutional Customer Service
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Job Description
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in the support and management of relationships with clients who utilize Citi's Custody services, primarily assisting with the resolution of client queries around settlement of trades in the European market and supporting tasks
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
**Team/Role Overview**
Open role is within the CPS (Custody Processing Support) team, who support Citi clients trading within the European T2S markets. The team sits withing the wider Custody department who in turn offer multiple Custody products across multiple jurisdictions.
**What you'll do**
+ Resolution of client queries via emails / query management app. / phone calls - ensuring that clients queries are dealt with in an efficient and timely and professional manner.
+ Serve as single point of contact for clients, while liaising with internal teams and interacting with key internal areas to identify and resolve issues
+ Expectation to partake in client meetings, client service calls, reviews/Due Diligence meetings and presentations and supporting tasks
+ Conduct necessary investigation and analysis to address client needs and communicate professionally any resolution to clients
+ Appropriately assess risk when making decisions, ensuring the safeguarding of Citi's reputation
+ Adhere to all applicable laws, rules and regulations, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**What we'll need from you**
+ Previous relevant experience preferred
+ Experience in customer service
+ Proven investigative, analytical and risk management skills
+ Ability to work off own initiative
+ Demonstrate clear and concise written and verbal communication
+ Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
**What we can offer you**
This role will offer you the opportunity to build an in-depth knowledge of market operations across the European T2S markets. Each day you shall have the opportunity to work closely with clients and internal teams to investigate and address any queries that may be raised. Building on current skills and developing new one that can help drive your career.
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. ( these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
Open role is within the Custody Client Service Team.
Responsibilities include the handling of T2S client queries via phone calls and our query management application.
Shall also be expected to partaker in client meetings, client service calls, reviews/Due Diligence meetings and presentations and supporting tasks.
---
**Job Family Group:**
Operations - Transaction Services
---
**Job Family:**
Securities and Derivatives Processing
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Customer Service Representative - English/French Speaking**
At Cardinal Health, we aim to be a trusted partner, offering a broad range of innovative solutions that help our customers provide cost-efficient, more effective healthcare. Join our team of 50,000 humble partners striving each day to make healthcare more efficient, providers more effective, and patients as healthy as possible.
We are currently looking to recruit a Customer Service Representative. Based in our office in Dublin, Ireland you will be responsible for, but not limited to, the following.
**Work Schedule:** Monday - Friday day shift, including a hybrid work model
**Responsibilities**
The Customer Service agent is responsible for maintaining a positive experience for our customers. The role will partner closely with our internal regional Commercial teams, Operations, supply chain, and other Order-to-Cash functions to ensure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. The role is responsible for implementing the processes critical to manage the business accurately and efficiently.
The Customer Service agent will act as the point of contact on a day today basis, owning the operational relationship with the customer and their duties will include:
+ Daily processing of orders in an accurate manner.
+ Responding to customer queries via email and telephone in a timely manner and to the highest standard with an aim to resolve completely first time.
+ Resolving order, shipping, returns, credits & invoice queries.
+ Dealing with customer complaints, escalating to management as appropriate.
+ Reviewing daily reports for customer allocations, blocked orders etc. ensuring shipment in line with the committed lead time.
+ Investigating and processing returns orders, credits & invoice queries.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Responds to inquiries from internal customers, such as commercial and other supply chain teams, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Establish strong working relationships with commercial team, OTC provider and other client functions required to provide a consistent, quality customer experience.
+ Provide ongoing feedback to drive efficiencies by identification of process gaps and bottlenecks at a customer level.
+ Ensure discrepancies are resolved in a timely manner and provide visibility to the management team to identify root causes so that these can be addressed.
+ Ensure compliance with all relevant guidelines and controls - legal, regulatory and other country or customer specific requirements.
**Qualifications and Experience**
+ Education: Some third level preferred or similar experience preferred.
+ Languages: Fluency in English and French required.
+ 1-2 years' experience in a Customer Service / Order Management role.
+ Strong team member, building an environment of trust and inclusivity.
+ Solution orientated and ability to work on own Initiative.
+ Operates in a collaborative mindset.
+ Communication skills with strong interpersonal skills including active listening.
+ Strong attention to detail.
+ Ability to multi-task and adapt in a fast and dynamic organization.
+ Demonstrated passion for excellence with respect to treating and caring for the customers.
+ SAP system knowledge and familiarity with order management processes preferred.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

Established in 1964 St Raphaels Garda Credit Union is Irelands largest credit union. Proudly serving over 41,500 members of An Garda Siochana and their families nationally. The credit union has continued to successfully grow and currently has assets in excess of €600 million. St Raphaels Credit Union is owned by our members, run for our members and governed by our volunteer Board of Directors. This is an excellent opportunity for highly motivated ambitious individuals who are looking to enter into the financial services sector and grow and develop their skillsets and who are keen to join a winning team in a business that strives to lead the field as the largest in its sector, that puts its members interests first and that seeks to achieve best in class standards. Title: Member Service Representative (Full-Time, Permanent) Location: St Raphaels Garda Credit Union, 1-2 Fox & Geese, Naas Road, Dublin 22. Reporting to:Head of Lending and Operations Role Overview:Reporting primarily to the Member Services Team Leader the successful candidate will work as part of a busy team that undertakes member service and administrative activities delivering a best-in-class standard of member service in a front-line role, including face to face, over the phone and via email and by carrying out administration on members accounts. Candidate will be required to conduct the responsibilities of the role in accordance with The credit unions policies,with specific emphasis on adherence to security and Anti Money Laundering (AML) policies. Both current and future Regulatory and Compliance requirements The credit unions processes and procedures Role Responsibilities: Deliver an excellent member experience by providing an efficient face-to-face, telephone, online and email service to members while adhering to service level standards and compliance. Provide members with product and service information both on a reactive and proactive basis. Support members to migrate to our Digital Channels to ensure they have the ability to self-serve if they so wish. Payments provide administrative support for the processing of SEPA payments. Member Records & Document Management Update member data in line with AML policy and ensure all interactions with members are accurately stored via the document management system. Proactively participate in continuous training and development to provide the highest levels of service in quality and focus to members at all times. Service members' accounts via electronic channels, responding to member emails in a professional and timely manner. Foreign exchange order processing, reconciliation, and distribution. Perform Teller operations face to face with members in banking hall, cash and cheque handling and processing over-the-counter transactions. Service members account via electronic channels and assist members where required with digital on-boarding. Completing loan applications over the phone General office administrative work. The above list is not exhaustive and may be subject to change in line with the needs of the business. Competencies Required: Excellent verbal and written communication skills with strong interpersonal skills. Active listening skills to accurately respond to member queries. Ability to apply policies and procedures with confidence and be accountable for actions taken. Demonstrate strong analytical and numerical skills. Good proficiency across the Microsoft suite. Eager and willing to learn Strong priority, workload, and time management skills with good attention to detail. Be Member focused and alignment with the ethos and values of St Raphaels Garda Credit Union. Role Requirements: Previous financial service experience in a similar role or call centre experience would be desirable A 3rd Level qualification in a relevant discipline is desirable but not a prerequisite. QFA qualification desirable (or actively working towards obtaining a qualification) in line with the Minimum Competency Code (MCC) set out by the Central Bank Successful candidates will be expected to meet the Central Bank Fitness & Probity standards Ability to work on own initiative and as part of a team Applications and cover letter on or before 5:00 p.m.Sunday the 28th of September 2025 Shortlisting may apply and candidates will be short-listed based on information provided This Credit Union is regulated by the Central Bank of Ireland St Raphaels Garda Credit Union is proud to support a diverse and inclusive working environment. Skills: Telephone Etiquette Customer Service Compliance Call Centre

Established in 1964 St Raphaels Garda Credit Union is Irelands largest credit union.

Proudly serving over 41,500 members of An Garda Siochana and their families nationally.

The credit union has continued to successfully grow and currently has assets in excess of €600 million.

St Raphaels Credit Union is owned by our members, run for our members and governed by our volunteer Board of Directors.

This is an excellent opportunity for highly motivated ambitious individuals who are looking to enter into the financial services sector and grow and develop their skillsets and who are keen to join a winning team in a business that strives to lead the field as the largest in its sector, that puts its members interests first and that seeks to achieve best in class standards.

Title: Member Service Representative (Full-Time, Permanent) Location: St Raphaels Garda Credit Union, 1-2 Fox & Geese, Naas Road, Dublin 22.

Reporting to: Head of Lending and Operations Role Overview: Reporting primarily to the Member Services Team Leader the successful candidate will work as part of a busy team that undertakes member service and administrative activities delivering a best-in-class standard of member service in a front-line role, including face to face, over the phone and via email and by carrying out administration on members accounts.

Candidate will be required to conduct the responsibilities of the role in accordance with The credit unions policies,with specific emphasis on adherence to security and Anti Money Laundering (AML) policies.

Both current and future Regulatory and Compliance requirements The credit unions processes and procedures Role Responsibilities: Deliver an excellent member experience by providing an efficient face-to-face, telephone, online and email service to members while adhering to service level standards and compliance.

Provide members with product and service information both on a reactive and proactive basis.

Support members to migrate to our Digital Channels to ensure they have the ability to self-serve if they so wish.

Payments provide administrative support for the processing of SEPA payments.

Member Records & Document Management Update member data in line with AML policy and ensure all interactions with members are accurately stored via the document management system.

Proactively participate in continuous training and development to provide the highest levels of service in quality and focus to members at all times.

Service members' accounts via electronic channels, responding to member emails in a professional and timely manner.

Foreign exchange order processing, reconciliation, and distribution.

Perform Teller operations face to face with members in banking hall, cash and cheque handling and processing over-the-counter transactions.

Service members account via electronic channels and assist members where required with digital on-boarding.

Completing loan applications over the phone General office administrative work.

The above list is not exhaustive and may be subject to change in line with the needs of the business.

Competencies Required: Excellent verbal and written communication skills with strong interpersonal skills.

Active listening skills to accurately respond to member queries.

Ability to apply policies and procedures with confidence and be accountable for actions taken.

Demonstrate strong analytical and numerical skills.

Good proficiency across the Microsoft suite.

Eager and willing to learn Strong priority, workload, and time management skills with good attention to detail.

Be Member focused and alignment with the ethos and values of St Raphaels Garda Credit Union.

Role Requirements: Previous financial service experience in a similar role or call centre experience would be desirable A 3rd Level qualification in a relevant discipline is desirable but not a prerequisite.

QFA qualification desirable (or actively working towards obtaining a qualification) in line with the Minimum Competency Code (MCC) set out by the Central Bank Successful candidates will be expected to meet the Central Bank Fitness & Probity standards Ability to work on own initiative and as part of a team Applications and cover letter on or before 5:00 p.m.

Sunday the 28th of September 2025 Shortlisting may apply and candidates will be short-listed based on information provided This Credit Union is regulated by the Central Bank of Ireland St Raphaels Garda Credit Union is proud to support a diverse and inclusive working environment.

Skills: Telephone Etiquette Customer Service Compliance

Job Title:
Customer Support Advisor - German
Job Description
**Experience the power of a game-changing career** .
Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.
+ Hourly rate of £12.25
+ **Work from home**
+ **Full time permanent position** - Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12pm Monday to Sunday.
As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.
**What's in it for you**
+ Discount on car and home insurance with AXA!
+ 28 days paid holidays.
+ Refer a friend incentive.
+ **Employee Assist Program-** a range of support and resources, accessed free.
+ **Wrkitplatform-** access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.
+ **PUREGYM** Discount & 0% joining fee.
+ **Free healthcare cover** for you and your dependents with pension (after one year)
+ **UNUM Dental cover-** comprehensive cover enabling you to claim back costs of dental care for you and your dependents.
+ **Employee Stock Purchase Plan (ESPP)** allowing you to buy Concentrix stock (CNXC)
**Your qualifications**
Concentrix is a great match if you:
+ Excellent English & German verbal/written skills.
+ Social media or content moderation experience (desired)
+ Minimum of 6 months customer service experience (mandatory)
+ Are fully flexible between 8am-12am (Midnight) - Monday to Sunday.
+ Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home
+ Have a spotless record, free from any credit, criminal or disciplinary issues
**Experience the best version of you!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their "employer of choice."
**Concentrix is an equal opportunity employer**
_Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic._
**Eligibility to work**
In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Location:
GBR Belfast - Maysfield
Language Requirements:
German
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (