19 Greeting Customers jobs in Ireland

Customer Service Representative II

Dublin, Leinster WM

Posted 20 days ago

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Job Description

**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 45-hour week over 5 days (07.00- 16.00) and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**_Disclaimer:_**
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative II

Dublin, Leinster WM

Posted 20 days ago

Job Viewed

Tap Again To Close

Job Description

**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 45-hour week over 5 days (07.00- 16.00) and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
**Experience (North America & LATAM):**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**Our Promise:**
Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
**_Disclaimer:_**
_The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice._
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative w/ Retail background

Dublin, Leinster ProStaff

Posted 6 days ago

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Job Description

Sales Support Administrator Our client is seeking a Sales Support Administrator to join a small experienced team in a pleasant work environment. Suitable candidates will possess the following qualities: Prior experience in retail management or in a B2B Customer Service role Enjoys engagement with customers and being their trusted advisor Prefers an advisory role as opposed to taking high volume inbound queries Responsibilities: Support the sales team with day to day administrative duties Process customer orders via email and phone Check data accuracy in orders and invoices Contact clients to obtain information or answer queries Liaise with the Purchasing, Logistics & Technical teams to ensure a seamless flow of product through the business Maintain and update sales and customer records Communicate important feedback from customers internally Deliver Excellent Customer Service Stay up-to-date with new products and features Candidate Profile: Highly organised, energetic, enthusiastic person with attention to detail Ability to understand and thrive in a high volume work environment Excellent communications skills Ambitious person with a drive to succeed within a dynamic, young Irish business. What you need to know: Work hours are Monday - Friday 8.30am - 5.30pm Salary is paid weekly Additional €500 quarterly bonus Location: Tallaght Formal training & onboarding process in place Interested candidates should submit an up to date CV immediately as this role will be filled quickly. Benefits: €2k bonus , personalised training plan
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Member Service Representative at St Raphael's Garda Credit Union

Dublin, Leinster Metamo DAC

Posted today

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Job Description

Established in 1964 St Raphaels Garda Credit Union is Irelands largest credit union. Proudly serving over 41,500 members of An Garda Siochana and their families nationally. The credit union has continued to successfully grow and currently has assets in excess of €600 million. St Raphaels Credit Union is owned by our members, run for our members and governed by our volunteer Board of Directors. This is an excellent opportunity for highly motivated ambitious individuals who are looking to enter into the financial services sector and grow and develop their skillsets and who are keen to join a winning team in a business that strives to lead the field as the largest in its sector, that puts its members interests first and that seeks to achieve best in class standards. Title: Member Service Representative (Full-Time, Permanent) Location: St Raphaels Garda Credit Union, 1-2 Fox & Geese, Naas Road, Dublin 22 Reporting to:Head of Lending and Operations Role Overview:Reporting primarily to the Member Services Team Leader the successful candidate will work as part of a busy team that undertakes member service and administrative activities delivering a best-in-class standard of member service in a front-line role, including face to face, over the phone and via email and by carrying out administration on members accounts. Candidate will be required to conduct the responsibilities of the role in accordance with The credit unions policies,with specific emphasis on adherence to security and Anti Money Laundering (AML) policies. Both current and future Regulatory and Compliance requirements The credit unions processes and procedures Role Responsibilities: Deliver an excellent member experience by providing an efficient face-to-face, telephone, online and email service to members while adhering to service level standards and compliance. Provide members with product and service information both on a reactive and proactive basis. Support members to migrate to our Digital Channels to ensure they have the ability to self-serve if they so wish. Payments provide administrative support for the processing of SEPA payments. Member Records & Document Management Update member data in line with AML policy and ensure all interactions with members are accurately stored via the document management system. Proactively participate in continuous training and development to provide the highest levels of service in quality and focus to members at all times. Service members' accounts via electronic channels, responding to member emails in a professional and timely manner. Foreign exchange order processing, reconciliation, and distribution. Perform Teller operations face to face with members in banking hall, cash and cheque handling and processing over-the-counter transactions. Service members account via electronic channels and assist members where required with digital on-boarding. Completing loan applications over the phone General office administrative work. The above list is not exhaustive and may be subject to change in line with the needs of the business. Competencies Required: Excellent verbal and written communication skills with strong interpersonal skills. Active listening skills to accurately respond to member queries. Ability to apply policies and procedures with confidence and be accountable for actions taken. Demonstrate strong analytical and numerical skills. Good proficiency across the Microsoft suite. Eager and willing to learn Strong priority, workload, and time management skills with good attention to detail. Be Member focused and alignment with the ethos and values of St Raphaels Garda Credit Union. Role Requirements: Previous financial service experience in a similar role or call centre experience would be desirable A 3rd Level qualification in a relevant discipline is desirable but not a prerequisite. QFA qualification desirable (or actively working towards obtaining a qualification) in line with the Minimum Competency Code (MCC) set out by the Central Bank Successful candidates will be expected to meet the Central Bank Fitness & Probity standards Ability to work on own initiative and as part of a team Applications and cover letter on or before 5:00 p.m.Tuesday the 2nd of September 2025 Shortlisting may apply and candidates will be short-listed based on information provided This Credit Union is regulated by the Central Bank of Ireland St Raphaels Garda Credit Union is proud to support a diverse and inclusive working environment. Skills: Telephone Etiquette Customer Service Compliance Cu
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Irish Customer Support Specialist - Relocate to Bulgaria

Dublin, Leinster Cross Border Talents

Posted 17 days ago

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Job Description



Location: Sofia, Bulgaria
Language Requirements: Fluent Irish + English (B2)
Contract Type: Full-time, on-site (permanent with initial training)
Relocation Support: Available

Ready for an exciting next step? We're looking for Irish-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their career, build valuable skills, and embrace a new cultural experience.

What youll do

  • Deliver outstanding customer service via phone, email, and chat

  • Understand and address user needs to ensure satisfaction

  • Help with general inquiries, product support, and troubleshooting

  • Collaborate with your team to provide a seamless customer experience

Who you are

  • Fluent in: Irish

  • Comfortable using English at a B2 level

  • Strong communication skills and a positive, customer-focused mindset

  • No prior experience requiredjust a willingness to learn and grow

What we offer

  • Fully paid training to get you started ️

  • Stable career path and development opportunities

  • Attractive salary packages

  • Private health insurance and access to 50+ benefits and services

  • Supportive international environment , with referral bonuses

  • Modern office in Sofia city center with gym, relaxation zones, and gaming areas


Why Sofia?

Bulgaria offers a compelling blend of high-quality city life and affordability. Sofia, in particular, shines as a modern hub at the foot of Vitosha Mountainperfect for both professional growth and outdoor pursuits. Enjoy rich cultural offerings, international communities, and a vibrant startup ecosystemall while living well within budget.

Apply now and start a remarkable journey to build your career and explore life in Sofia.

This advertiser has chosen not to accept applicants from your region.

Customer Service Support - Parkwest

D10 Dublin, Leinster €32500 - €33000 annum Teamworx

Posted 316 days ago

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Job Description

Permanent

Teamworx is looking for a dedicated Customer Service Supporter (Based On-Site in Park West)

Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Center with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for.

You will be an ambassador for our clients business in Ireland, being on the front line and providing the best Customer Service within any channel preferred. Based in our Support Centre in Park West, this is an exciting challenge to make your mark!

You Meet possibilities and we offer you*

· competitive salary and benefit package

· great opportunities for professional development in an international company

· personal development with first-class practical trainings

· a great company culture

· the chance to compete, win and celebrate excellent performance

You Bring dedication and you…

· put customers first and deliver a great experience

· enjoy communicating and helping customers in different channels

· provide professional advice and solutions for the customer

· thrive in a busy and dynamic environment

· want to be a part of a great team

· support the stores and provide efficient cooperation within retail

Want to find out more? Contact Maurice Powell, Commercial Director,Teamworx on 045898037 or send your CV today.(PLEASE NOTE THIS ROLE IS BASED ON SITE IN PARK WEST AND IS NOT A REMOTE OR HYBRID ROLE)TEAMWORX DEAL IN ALL AREAS OF RETAIL, HOSPITALITY AND HEAD OFFICE ROLES. CHECK OUT OUR WEBSITE FOR MANY MORE VACANCIES. 
This advertiser has chosen not to accept applicants from your region.

Retail Associate - Grafton St

Dublin, Leinster Three Ireland

Posted today

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Job Description

Retail Associate - Grafton St Permanent, Full Time (37.5 hour week) Sales associates at Three are motivated and personable with a real passion for customers and a desire to achieve business results Our Sales Associates push the boundaries to deliver the best experience possible for our customers, while working with our direct and wider team to drive sales and exceed sales targets. At Three, our values are important to us and define who we are. These values help us to develop a culture of empowerment, ownership and achievement. What else it involves You will deliver excellent Customer service living our value "We focus on the customer" You will have the ability to `read`customers to better understand interactions and to match their needs to Three s products and services Take ownership of customer issues, taking care of them in a patient and professional manner until resolve Promote customer self-service with a show rather than do attitude, and through the My3 app. You will be responsible for driving sales within your store " We take responsibility" Sell Three s products and services to our customer in an approachable, personable manner Be aware of your individual and store targets, and have an understanding of what has been achieved MTD through the 3Achieve app Carefully listen to each customers needs and offer appropriate options that meet or exceed their expectations Keep a motivated and positive attitude when closing sales, while also promoting our smaller products and services through cross-selling and upselling You will work as part of team and live the value of "We work as one team" Work alongside colleagues in your team to support, motivate and encourage each other to succeed and achieve targets Work closely with your colleagues to ensure you have adapted the correct sales technique whilst celebrating success within your team Liaise with the wider business such as; customer care, the business team, and the credit approval team to provide prompt solutions to our customers You will show ability to Take Initiative "We go beyond the expected " Keep up to date with industry trends and competitor activity to ensure you can demonstrate to customers why they should choose Three Continuously looking for improvements in processes or services, and have the confidence to put forward these recommendations Be open to seek extra responsibilities in the role, such as cash management, mentoring, and back office admin You will receive and show your appreciation "We appreciate each other" Ensure store standards are met by replenishing stock, re-organising displays, and maintaining the cleanliness and positive reputation of the store Have an appreciation for Data Protection policies and ensure all administration is carefully completed and filed in the correct manner Demonstrate responsibility for RLP policies and processes to show support for your store manager during store audits The skills we're looking for Previous experience in a retail, sales, or customer-service based role. Flexibility around working hours, including evenings and weekends Keen interest in technology and a desire to learn with excellent communication skills Confident and sociable teammate with ability to work towards individual and team goals. Self-motivated, patient, and personable individual Strong attention to detail and good negotiating skills. What we offer Competitive salary and Commission/Reward structure - earn up to €35,000 including OTE 25 days annual leave each year Smartphone with a generous employee plan Benefits contribution paid monthly to use towards healthcare etc Employer matching pension scheme of up to 5% Life Assurance and Salary Protection Plan from day one Access to learning and development tools There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: #Jobs At Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!
This advertiser has chosen not to accept applicants from your region.
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Retail Associate - Nutgrove, Dublin

Dublin, Leinster Three Ireland

Posted 1 day ago

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Retail Associate - Nutgrove, Dublin Full Time Permanent Role (37.5 hours per week) Sales associates at Three are motivated and personable with a real passion for customers and a desire to achieve business results Our Sales Associates push the boundaries to deliver the best experience possible for our customers, while working with our direct and wider team to drive sales and exceed sales targets. At Three, our values are important to us and define who we are. These values help us to develop a culture of empowerment, ownership and achievement. What else it involves You will deliver excellent Customer service living our value "We focus on the customer" You will have the ability to `read`customers to better understand interactions and to match their needs to Three s products and services Take ownership of customer issues, taking care of them in a patient and professional manner until resolve Promote customer self-service with a show rather than do attitude, and through the My3 app. You will be responsible for driving sales within your store " We take responsibility" Sell Three s products and services to our customer in an approachable, personable manner Be aware of your individual and store targets, and have an understanding of what has been achieved MTD through the 3Achieve app Carefully listen to each customers needs and offer appropriate options that meet or exceed their expectations Keep a motivated and positive attitude when closing sales, while also promoting our smaller products and services through cross-selling and upselling You will work as part of team and live the value of "We work as one team" Work alongside colleagues in your team to support, motivate and encourage each other to succeed and achieve targets Work closely with your colleagues to ensure you have adapted the correct sales technique whilst celebrating success within your team Liaise with the wider business such as; customer care, the business team, and the credit approval team to provide prompt solutions to our customers You will show ability to Take Initiative "We go beyond the expected " Keep up to date with industry trends and competitor activity to ensure you can demonstrate to customers why they should choose Three Continuously looking for improvements in processes or services, and have the confidence to put forward these recommendations Be open to seek extra responsibilities in the role, such as cash management, mentoring, and back office admin You will receive and show your appreciation "We appreciate each other" Ensure store standards are met by replenishing stock, re-organising displays, and maintaining the cleanliness and positive reputation of the store Have an appreciation for Data Protection policies and ensure all administration is carefully completed and filed in the correct manner Demonstrate responsibility for RLP policies and processes to show support for your store manager during store audits The skills we're looking for Previous experience in a retail, sales, or customer-service based role. Flexibility around working hours, including evenings and weekends Keen interest in technology and a desire to learn with excellent communication skills Confident and sociable teammate with ability to work towards individual and team goals. Self-motivated, patient, and personable individual Strong attention to detail and good negotiating skills. What we offer Competitive salary and Commission/Reward structure - earn up to €35,000 including OTE 25 days annual leave each year Smartphone with a generous employee plan Benefits contribution paid monthly to use towards healthcare etc Employer matching pension scheme of up to 5% Life Assurance and Salary Protection Plan from day one Access to learning and development tools There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: #Jobs At Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!
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Quality Assurance and Retail Associate - Agri

Tipperary, Munster FRS Recruitment

Posted 4 days ago

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FRS Recruitment is currently recruiting for Quality Assurance & Retail Associate - Agri on behalf of a progressive agribusiness in the North Tipperary area. This is a full-time permanent role. Our Client has been supporting the farming sector in the Midlands for over 50 years and in that period the business has made an important contribution to the farming sector. Job Title: Quality Assurance & Retail Associate - Animal Feed Job Summary: Our Client are looking for a dependable and detail-oriented Quality Assurance & Retail Associate to join their team. This dual-role position ensures high-quality feed products are delivered to customers while supporting daily retail operations and maintaining product standards for safety, consistency, and compliance. Key Responsibilities: Quality Assurance Responsibilities: * Maintain Quality and Feed Safety Systems i.e. HACCP. * Inspect incoming and outgoing animal feed products for contamination, damage, labeling errors, or expiration issues. * Sample feed for testing and maintain quality records per industry regulations across 3 Mills (e.g., DAFM,UFAS). * Point of Contact for Regulatory Bodies including inspections i.e. DAFM/UFAS/IGAS. * Support traceability efforts by logging batch numbers, lot codes, and supplier info. * Point of contact for quality concerns for customers and sales reps and report to management and assist in corrective action processes. * Monitor Quality/Feed Safety across Branch Network and report relevant information to management. Retail Responsibilities: * Greet and assist customers with product selection, nutritional information, and usage guidance for livestock. * Process sales transactions accurately using POS systems. * Ensure shelves are properly stocked, labelled, and rotated. * Handle phone and online orders . * Keep retail and storage areas clean, safe, and organized. Requirements: * Quality/Agricultural or animal science background a plus. * Previous experience in retail or quality assurance preferred. * Basic understanding of animal feed types and handling/storage best practices. * Strong attention to detail and communication skills. * Familiarity with quality standards in feed manufacturing or retail is a plus (e.g., HACCP, UFAS). Working Conditions: * Combination of indoor retail floor and warehouse/feed storage areas. * Some weekend shifts required based on customer demand. Apply: Upload CV using link attached Call Bonnie Skills: quality administration agri
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Technical Support Engineer - Employee & Customer Management (ECM)

Dublin, Leinster ServiceNow, Inc.

Posted 22 days ago

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It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:** **?**
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)
**Qualifications and technical skills that will lead to success:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 2-4+ years customer facing technical support experience
+ Ability to troubleshoot difficult technical issues with ease and complexity
+ Ability to read basic Java/JavaScript code
+ Personal commitment to quality and customer service
+ Demonstrated ability to troubleshoot difficult technical issues
+ Working knowledge of the components in a web applications stack
+ Experience in one (or more) of the following: JavaScript, CSS, HTML, XML
+ Good experience writing or debugging JavaScript (or other object orientated languages)
+ Good experience in using browser debug tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc.
+ Excellent verbal and written communication skills
+ Works well in a team environment
+ Strong personal commitment to quality and customer service
+ Ability to understand and communicate complex issues and technical processes
+ Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers
**Optional Skills:**
+ A fundamental understanding of ITSM, ITIL, or CMDB
+ Experience in one (or more) of the following: UNIX Shell, AJAX, ReactJS, GraphQL, Angular
+ Basic experience administering: Linux/UNIX OR Microsoft Server
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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