17 Guest Services jobs in Ireland
Night Manager
Dublin, Leinster
Dalata Hotel Group
Job Viewed
Job Description
Job Ref: DAL2511 Branch: Maldron Hotel Tallaght Location: Maldron Hotel Tallaght, Dublin Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Posted date: 08/08/2025 Closing date: 09/09/2025 Night Manager Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off rate for your Friends & Family Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes SAYE (Save As You Earn Scheme) Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Job: Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service Guest relations Responsible for overall health & safety at night, including fire walks, security checks, and any other relevant health & safety duties, e.g. first aid Performed front Office duties, including running the night audit report and check-in and checking out guests Managing the team of Night Porters and their nightly tasks Food & Beverage service at night Lead the team to achieve goals with mystery audits, customer comment index, quality evaluations and hotel standards. Lead and develop the Night team, making sure that they become prepared for the next step in their career. Contribute to the strategic running of the hotel. What You Will Need: 2 -3 years in a similar night or reception role Excellent knowledge of the hotel business Previous hospitality experience is essential Good computer skills and knowledge of Opera is Knowledge and experience of using the Brilliant electronic front office system Excellent skills in People leadership and development. Excellent organisational skills and the ability to oversee & delegate work to others. A warm, friendly and approachable personality when dealing with fellow staff and guests. The ability to work on their initiative, as well as being capable of working as part of a team About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Dive into Dublin's best spots and hidden gems, it all starts here at Maldron Hotel Tallaght. Located just outside the city centre, off the M50 and N7 motorways, its the perfect place to experience it all from your doorstep. Our stylish 3-star hotel gives you easy access to Shamrock Rovers stadium, The Square shopping centre, Tallaght Hospital, Technology University Dublin and the National Basketball Arena. If you want to immerse yourself in Dublin's main attractions, the red line LUAS is just a 3-minute walk from the hotel giving you direct access to the city centre. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
This advertiser has chosen not to accept applicants from your region.
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Guest Relations Manager
Dublin, Leinster
Hilton
Posted 19 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND's #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!**
The **Conrad Dublin** is a 5* hotel and part of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We are one of the best 5* luxury hotels in the country.
_"Conrad is Empowering and Bold"_
**Benefits**
Working for Hilton means you are joining an international company with more than 8100 hotels across the globe with countless benefits & career development opportunities such as:
+ **Travel** - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym -** a dedicated team member gym with free access 7 days a week
+ **Benefit** - Discounted rates for Conrad Team members across a wide range of retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
+ **On shift** - complimentary meals on duty
**The Job Role**
+ Meet, greet and direct Guests who enter the lobby area
+ Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
+ Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
+ Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
+ Manage, record and resolve promptly Guest or customer complaints
+ Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
+ Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
+ Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
+ Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
+ Maintain good communication and work relationships in all hotel areas
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
**The ideal candidate should be:**
Someone who ..has previous experience in a luxury property, and must have hotel experience
Someone who...is Motivated to Create Memorable Experiences for Every Guest, Every time
Someone who.. Has a Luxury Mind set -To our team this is Anticipating our Guests Needs and Personalizing their Experience
Someone who.. Is a Team Player - Collaborative, Flexible, Fun and Dynamic
Someone who ..is Ambitious and Passionate
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BR6L_
**EOE/AA/Disabled/Veterans**
The **Conrad Dublin** is a 5* hotel and part of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We are one of the best 5* luxury hotels in the country.
_"Conrad is Empowering and Bold"_
**Benefits**
Working for Hilton means you are joining an international company with more than 8100 hotels across the globe with countless benefits & career development opportunities such as:
+ **Travel** - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym -** a dedicated team member gym with free access 7 days a week
+ **Benefit** - Discounted rates for Conrad Team members across a wide range of retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
+ **On shift** - complimentary meals on duty
**The Job Role**
+ Meet, greet and direct Guests who enter the lobby area
+ Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
+ Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
+ Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
+ Manage, record and resolve promptly Guest or customer complaints
+ Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
+ Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
+ Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
+ Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
+ Maintain good communication and work relationships in all hotel areas
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
**The ideal candidate should be:**
Someone who ..has previous experience in a luxury property, and must have hotel experience
Someone who...is Motivated to Create Memorable Experiences for Every Guest, Every time
Someone who.. Has a Luxury Mind set -To our team this is Anticipating our Guests Needs and Personalizing their Experience
Someone who.. Is a Team Player - Collaborative, Flexible, Fun and Dynamic
Someone who ..is Ambitious and Passionate
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BR6L_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
0
Guest Relations Executive
Dublin, Leinster
Hilton
Posted 19 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES** **AT IRELAND'S #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!**
The **Conrad Dublin** is a 5* hotel and part of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We are one of the best 5* luxury hotels in the country.
_"Conrad is Empowering and Bold"_
**Benefits**
Working for Hilton means you are joining an international company with more than 8100 hotels across the globe with countless benefits & career development opportunities such as:
+ **Travel** - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym -** a dedicated team member gym with free access 7 days a week
+ **Benefit** - Discounted rates for Conrad Team members across a wide range of retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
**The Job Role**
+ Meet, greet and direct Guests who enter the lobby area
+ Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
+ Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
+ Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
+ Manage, record and resolve promptly Guest or customer complaints
+ Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
+ Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
+ Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
+ Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
+ Maintain good communication and work relationships in all hotel areas
+ Maintain staffing levels to meet business demands
+ Attend all Reception meetings and Executive Lounge Meetings
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Assist with other departments, as necessary
**The ideal candidate should be**
Someone who ..has previous experience in a luxury property, and must have hotel experience
Someone who...is Motivated to Create Memorable Experiences for Every Guest, Every time
Someone who.. Has a Luxury Mind set -To our team this is Anticipating our Guests Needs and Personalizing their Experience
Someone who.. Is a Team Player - Collaborative, Flexible, Fun and Dynamic
Someone who ..is Ambitious and Passionate
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Executive_
**Location:** _null_
**Requisition ID:** _HOT0BRQ0_
**EOE/AA/Disabled/Veterans**
The **Conrad Dublin** is a 5* hotel and part of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We are one of the best 5* luxury hotels in the country.
_"Conrad is Empowering and Bold"_
**Benefits**
Working for Hilton means you are joining an international company with more than 8100 hotels across the globe with countless benefits & career development opportunities such as:
+ **Travel** - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym -** a dedicated team member gym with free access 7 days a week
+ **Benefit** - Discounted rates for Conrad Team members across a wide range of retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
**The Job Role**
+ Meet, greet and direct Guests who enter the lobby area
+ Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
+ Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
+ Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
+ Manage, record and resolve promptly Guest or customer complaints
+ Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
+ Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
+ Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
+ Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
+ Maintain good communication and work relationships in all hotel areas
+ Maintain staffing levels to meet business demands
+ Attend all Reception meetings and Executive Lounge Meetings
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Assist with other departments, as necessary
**The ideal candidate should be**
Someone who ..has previous experience in a luxury property, and must have hotel experience
Someone who...is Motivated to Create Memorable Experiences for Every Guest, Every time
Someone who.. Has a Luxury Mind set -To our team this is Anticipating our Guests Needs and Personalizing their Experience
Someone who.. Is a Team Player - Collaborative, Flexible, Fun and Dynamic
Someone who ..is Ambitious and Passionate
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Executive_
**Location:** _null_
**Requisition ID:** _HOT0BRQ0_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
1
Temporary Customer Service agent/ Fundraiser
Dublin, Leinster
Cpl Resources - Office Support
Posted 4 days ago
Job Viewed
Job Description
My client is looking for a passionate and personable temporary Fundraising Executive / customer service agent to join their fundraising team. Youll be the friendly and compassionate voice of the charity, speaking directly with existing and potential supporters to inspire donations, thank them for their generosity, and update them on the impact of their support. This role is ideal for someone who is confident, empathetic, and comfortable working to targets while keeping conversations genuine and mission-focused. Key Responsibilities Make outbound calls to current, lapsed, and potential donors Share updates on the charitys work and impact. Accurately record all interactions in CRM database. Achieve agreed fundraising and supporter engagement targets. Work closely with the fundraising team to tailor messages and campaigns. Follow fundraising best practice, charity regulations, and GDPR requirements. Person Specification Essential: Excellent communication and listening skills, with a warm and engaging phone manner. Empathy and sensitivity when discussing challenging topics. Ability to work to fundraising targets while maintaining supporter trust. Experience in customer service, telesales, call centre work, or fundraising. Strong attention to detail and accurate data entry skills and previous administration experience. Comfortable using CRM systems (training provided). This is a one month temporary contract , please contact Ingrid on /
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Agent DUBLIN 15
D15
€32000 - €34000 annum
Teamworx
Posted 425 days ago
Job Viewed
Job Description
Teamworx are recruiting for a number of Customer Service Agents for their client based in North Dublin.
Overview
Would you like a new job where you can deliver an outstanding and memorable experience to customers? As part of an experienced team working with a leading bathroom brand you will play a part in delivering exceptional customer service. We believe support matters, and supporting our customers, and our Customer Experience Team is at the heart of how we deliver this service to our customers. We pride ourselves on being big enough to take responsibility and small enough to keep it personal.
If you would like to work as part of this award-winning team we would love to hear from you.Our business is deeply committed to excellence in everything we do for customer, consumer and employees alike. Our client has been recognised in the Deloitte Best Managed Companies in Ireland awards with the Gold Standard. Our core values which guide our actions are Support, Openness, New Thinking, Ambition, and Sustainability .
Hours of Work
Monday- Friday 8.30 am-5.00 pm ( Full Time / Perm position)
Benefits
Generous salary DOE20 annual leave days + Company Day on Good FridayCompany Pension Scheme after 6 monthsChristmas BonusGenerous Employee DiscountVHI Employee Assistance ProgramBike to Work SchemeEmployee Referral SchemeResponsibilities
Processing of customer sales orders, confirming order price and delivery dates and the agreed turnaround timeChase and follow up on estimated arrival times from the purchasing team and advising customers with updatesManaging back orders to strict deadlinesDealing with all customer queries to the required standardSupporting the customer service, technical support and showroom teams with other customer requirements when necessaryInvolvement in standards improvements and progression with the customer experience managerPromote products and offer alternatives that will benefit our customersSupport and liaise with purchasing on the order/sales trends of customers for forecast/budgetary purposesMaintaining excellent customer relationshipsBuild and maintain excellent product knowledgeEnsure effective communication with all departmentsLiaising closely with the warehouse and finance teams on outgoing orders and customer returnsRequirements
Proven experience in dealing with customer queries to the point of resolutionExcellent customer facing, telephone and electronic communication with a proven ability to be able to listen to customer queries and respond appropriatelyProven ability to solve problems and exude calmness under pressureWell organised and excellent attention to detailExcellent computer skillsThird level qualification in business or related field is desirable For more information on this exciting role please contact Maurice on 045 898037
This advertiser has chosen not to accept applicants from your region.
3
Customer Service/ Sales Agent OTE 50K
Dublin, Leinster
Europcar
Posted 1 day ago
Job Viewed
Job Description
Car Rental Sales Agent- Dublin Airport. Join us this summer and receive a €500 sign-on bonus! Bonus payable after 3 months of continuous service. Valid from June 23 to August 31, 2025. Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Car Rental Sales Agent at our Dublin Airport location, reporting to the Customer Excellence and Revenue Manager. You will be first point of contact with the customer and will offer our clients an excellent standard of customer care. As a Car Rental Sales Agent you will be working in an environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. Commission scheme- on target earnings at €0,000.00 per annum. This is a shift position working a scheduled roster, with early starts and working 5/7 days between 5am-1am on a flexible basis. Benefits: Competitive Salary Summer Sign on Bonus Commission scheme- on target earnings at ,000.00 per annum. Starting 29 holidays (including bank holidays), increasing with length of service Medical refund scheme Enhanced statutory sick pay 1.5% employer matched Pension scheme Enhanced Maternity and Paternity benefits Access to Hubex benefits and discounts platform Life Assurance x2 basic salary Employee Assistance Programme Opportunities for career advancement and professional development Voluntary flu vaccination voucher Bike to Work Scheme Main duties: Provide superior customer service while identifying and prioritising customer needs Drive sales of our ancillary products to meet monthly targets using our service bases sales process. Ensure all customer contact information is up-to-date, drivers licence details and other documentation is collected to protect company assets. Efficiently processing customer transactions to avoid wait times for our clients. Prepare fleet orders and communicate with other departments such as the garage team and returns department to maximise fleet availability for our clients. Accurately complete contract documentation with our customers. Inform our customers of all practical information they will require such as, car fuel type, road toll information, instructions on road side assistance and vehicle return address. Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues. Any additional Ad hoc duties as required. Key skills and attributes required: Ability to work as part of a team. Communicate clearly, verbally and in writing. A positive attitude and professional appearance. Ability to influence others. Enthusiastic about selling and can respond positively to objections. Manages time effectively and completes tasks required. Ability to prioritise and remain organised when working under pressure. Attention to detail. Ability to work to procedures and follow instruction. Why Choose Europcar? We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. **Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons ** EMG2 Skills: Sales teamwork customer service motors car rental. Benefits: OTE-50K Sign on Bonus
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Administrator
Portlaoise, Leinster
Gilligan Black Recruitment
Posted 1 day ago
Job Viewed
Job Description
Customer Service Administrator Portarlington, Co. Laois €30k - 36k Great opportunity for an experienced customer services administrator who is immediately available to join this leading organisation based in Laois. The role is to cover a busy period so will be week to week on going. Your role will involve, answering queries from customers over the phone, taking orders from customers, following through on the system, upload invoices, Update warehouse system, general admin and supporting colleagues. It is essential you have at least 12 months experience in an office environment in a customer focused role. If you are available immediately and are conveniently located to Portarlington apply now for immediate consideration. Skills: Customer Service Admin
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative II
Dublin, Leinster
WM
Posted 17 days ago
Job Viewed
Job Description
**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 45-hour week over 5 days (07.00- 16.00) and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**_Disclaimer:_**
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 45-hour week over 5 days (07.00- 16.00) and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**_Disclaimer:_**
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Guest services Jobs in Ireland !
6
Customer Service Representative II
Dublin, Leinster
WM
Posted 17 days ago
Job Viewed
Job Description
**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 45-hour week over 5 days (07.00- 16.00) and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
**Experience (North America & LATAM):**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**Our Promise:**
Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
**_Disclaimer:_**
_The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice._
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 45-hour week over 5 days (07.00- 16.00) and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
**Experience (North America & LATAM):**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**Our Promise:**
Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
**_Disclaimer:_**
_The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice._
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Support - Parkwest
D10 Dublin, Leinster
€32500 - €33000 annum
Teamworx
Posted 313 days ago
Job Viewed
Job Description
Teamworx is looking for a dedicated Customer Service Supporter (Based On-Site in Park West)
Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Center with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for.
You will be an ambassador for our clients business in Ireland, being on the front line and providing the best Customer Service within any channel preferred. Based in our Support Centre in Park West, this is an exciting challenge to make your mark!
You Meet possibilities and we offer you* …
· competitive salary and benefit package
· great opportunities for professional development in an international company
· personal development with first-class practical trainings
· a great company culture
· the chance to compete, win and celebrate excellent performance
You Bring dedication and you…
· put customers first and deliver a great experience
· enjoy communicating and helping customers in different channels
· provide professional advice and solutions for the customer
· thrive in a busy and dynamic environment
· want to be a part of a great team
· support the stores and provide efficient cooperation within retail
Want to find out more? Contact Maurice Powell, Commercial Director,Teamworx on 045898037 or send your CV today.(PLEASE NOTE THIS ROLE IS BASED ON SITE IN PARK WEST AND IS NOT A REMOTE OR HYBRID ROLE)TEAMWORX DEAL IN ALL AREAS OF RETAIL, HOSPITALITY AND HEAD OFFICE ROLES. CHECK OUT OUR WEBSITE FOR MANY MORE VACANCIES.
This advertiser has chosen not to accept applicants from your region.
8
Digital Customer Service Advisor - Walkinstown
Dublin, Leinster
Bank of Ireland Group
Posted today
Job Viewed
Job Description
What is the opportunity? As a Digital Advisor, you'll drive digital transformation and enhance customer experiences. By helping customers embrace new technologies, you'll make their lives easier and more efficient. Join a dynamic team committed to putting customers first. Make a meaningful impact at Bank of Ireland while continuing to grow and learn. Please note, the working hours for this role are 1-5pm daily. In this role, you will: Be the digital hero for our customers by helping them with the transition to newer technologies. Lead digital transformation by championing our app, website, and other services in our Branches and at community events. Handle digital support queries, update customer information and assist with self-service digital devices when needed. Engage in continuous learning to develop your digital expertise. Be the voice of the customer by gathering feedback and sharing valuable insights with management to improve our services. What will make you stand out? You love all things digital and are always the first to explore new technology. You're passionate about digital adoption, believing new tools can simplify customers' lives. With a demonstrated track record of advising customers on digital products, you help them navigate and use new tools effectively. You empower others and embrace growth, seizing learning opportunities to excel in your role. Your proactive approach to problem-solving and strong attention to detail help you adapt and thrive in dynamic environments. Experience with the following will help you to stand out but is not necessary in order to apply for this role; Hold QFA / APA qualification or be on the journey to achieving same. Essential Qualifications There are no specific qualifications or minimum educational requirements needed for this role. More about the team The purpose of the Retail Ireland team is to enable our customers, colleagues, and communities to thrive. We achieve this through professionalism, determination, innovation, and a passion for making a difference in customers' lives. Our work is important, and so are the people doing it. At Bank of Ireland, we are committed to ensuring our customers feel the difference when they interact with us. This focus on the customer is supported by our dedication to delivering a unique customer experience through service and channel enhancements. With the customer experience at the heart of everything we do, we seek talent that recognizes its importance and strives to make a positive impact. Why work with us? The Bank of Ireland company culture prioritises work-life balance with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports. Your health and wellbeing is important to us; we offer a substantial health insurance contribution, employee assistance program, WebDoctor and financial wellbeing coaches. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career! Key Competencies Customer Focused - Self One Group, one team - Self Manage Risk - Self Champion Transformation - Self Accountable - Self We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process. Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
This advertiser has chosen not to accept applicants from your region.
9