204 Hotel Trainee jobs in Ireland

The Cusack Hotel Group made up of Castle Arch Hotel in Trim and Ardboyne Hotel & Newgrange Hotel in Navan, Co Meath.

Our Front Office team at the Ardboyne Hotel are currently seeking to recruit a Part-Time Receptionist (2 days) Receptionist to join their professional, highly skilled team. If you have the relevant qualifications /experience, or looking to break into the hospitality industry and would like to develop your career within a busy 4* hotel and have a real passion for the industry we could have an excellent opportunity for you. Must have availability evenings and weekends

Responsible to: Front Office Supervisor

Purpose of Job: To promote a positive image of the Hotel to both customers and colleagues. To ensure the smooth and efficient running of reception

Service Promise: "Be First to Greet" – Our service promise becomes our guarantee for the service our customer can expect to experience. It communicates to the customer how you are going to meet and exceed their expectations.

Requirements:

• Must be available to work shifts and weekends
• Previous experience, Admin/Customer Service - Hotel an advantage
• Weekend availability required
• Be passionate for customer service

Job Types:

Part-time - Must be available day, evenings & weekends

Benefits:

• Employee discount
• Food allowance
• Gym membership
• On-site parking
• Bike to work scheme
• On-site parking
• Training Academy

Schedule:

• 8 hour shift - Must be flexible, Evenings, Mornings and Weekends 2 shifts over 7

Job Type: Part Time

Salary: €13.50 per hour

Job Type: Part-time

Pay: €13.50 per hour

Benefits:

• Bike to work scheme
• Company events
• Employee discount
• Food allowance
• Gym membership
• On-site parking

Experience:

• Admin Reception: 1 year (preferred)

Work Location: In person

Working in hotel maintenance, you are responsible for keeping the hotel

maintained and repairing any minor issues that are required. This can include

moving furniture, repairing holes in walls, changing settings on heating equipment,

installing new light bulbs, assisting 3rd party contractors and performing general

tasks inside and outside the hotel's building. Other hotel maintenance duties and

responsibilities include repainting walls, fixing broken furniture, fixing minor

electrical issues and plumbing issues. You can expect physically demanding work

that includes using tools and equipment and moving around much of the day,

including having to climb ladders, lift heavy items.

Hours of Work

The position is offered on a full time basis of 39 Hours per week

Normal hours are 9am-5pm Monday – Friday

This may change from time to time depending on requirements

Hotel Maintenance Responsibilities:

• Conducting routine inspections of premises and equipment.
• Book, schedule and record contractors' planned and reactive maintenance.
• Performing preventative maintenance.
• Liaise with staff at all levels of the organisation
• Handling basic repairs and maintenance.
• Overseeing contractors when professional repairs are necessary.
• Diagnosing mechanical issues and correcting them.
• Repairing machines, equipment, or structures as necessary.
• Prioritise work in line with guest requests and management priorities

Maintenance Worker Requirements:

• Proven maintenance experience.
• Skilled in the use of hand and power tools.
• Ability to take assess any issues and implement a corrective plan
• Ability to use common tools such as hammers, saws, drills & screwdrivers.
• Experience performing routine maintenance.
• Strong organisational and follow up skills.
• Written and verbal communication skills
• Eye for detail.
• Professional presentation and attitude.
• Ability to maintain focus while working individually.
• Strong time management skills.
• Ability to work on own initiative without close supervision

Benefits

• Staff Uniform
• Pension Scheme
• Flexible hours
• 21 days Annual leave
• On going Training
• Work within a safe and progressive environment
• Competitive Rates of Pay

The Court Yard Hotel is part of the Moriarty Group, which is an Irish owned company, involved in both the retail grocery and hotel industries. The company owns three large Super Valu, Stores in Balbriggan, Skerries and Palmerstown and two 4* hotels, the Courtyard Hotel, Leixlip, Co. Kildare and the Bracken Court Hotel in Balbriggan, Co. Dublin. The company currently employees 550 staff.

We are currently seeking to recruit an experienced Hotel Administrator to join our in-house team. If you would like to develop your career within a successful and extremely popular property, we could have an exciting opportunity for you.

The Role:

This is a part-time position working an average of 25.5 hours per week over 3 days. Although the administrator will predominantly work Monday, Tuesday & Thursday, these days may vary, and they may be required to work weekends/public holidays on occasions where the business levels of the hotel require this.

Main Duties:

• Overall responsibility for the day to day running of the administration/cash office.
• Till reconciliations.
• Cash reconciliations.
• Responsible for the security of all monies and monies equivalents within the office.
• Preparation of dockets for accounts payable
• Management of purchase order system.
• Preparation of weekly payroll reports for Head Office
• Debtors Management.
• Voucher Management.
• General administrative duties.
• This role will also involve some Human Resources duties:
• • Maintenance of staff files/records
• • HR Administration duties
• • Management of Annual Leave Tracker
• • Management of the Strandum HR Suite System

• Health & Safety – participate in the hotels health & safety agenda.

Requirements:

• Must have a minimum of 2/3years previous experience in a similar role (previous hotel administration experience is desirable).
• Must be able to multi-task and be willing to help out when required in other areas of the hotel.
• HR Administration experience would be desirable but is not essential.
• Must have knowledge of finance reports.
• Must have strong people skills.
• Must have excellent communications skills.
• Must have excellent organisational skills.
• Must be able to work as part of a team and on own initiative.
• Must be fluent in the English Language both written and spoken.
• Must be enthusiastic and a quick learner.

Benefits:

• Free parking
• Group Health Insurance (Reduced Rates)
• Group Pension Scheme
• Excellent Training Opportunities
• Staff Reward & Recognition Initiatives
• Staff Meals on Duty
• Employee Assistance Programme

The Hotel Hospitality Manager is responsible for overseeing all operational aspects of hospitality services across designated facilities, in alignment with company standards. This includes ensuring financial performance, guest satisfaction, brand integrity, and staff development within defined quality benchmarks. The role includes planning, organizing, and directing operations such as front-of-house services, food and beverage, accommodation, guest experience, and facility maintenance.

Key Job Aims

• Foster a professional environment that supports team development and growth.
• Champion excellence in guest service and customer satisfaction.
• Drive initiatives that support revenue generation and profitability.
• Ensure all activities align with the organization's brand standards and business objectives.
• Optimize the efficiency and cost-effectiveness of all hospitality departments.
• Maintain high standards of cleanliness, comfort, and presentation in all guest areas.
• Oversee food and beverage quality, service consistency, and innovation.
• Promote energy efficiency and sustainability practices.

Accountabilities
Operational Oversight

• Maximize revenue and profit across all hospitality services and customer segments.
• Lead departmental heads to meet operational goals and service benchmarks.
• Collaborate with Revenue and Sales teams to optimize pricing, occupancy, and spend per guest.
• Assist in budget development, cost control, and financial forecasting.
• Monitor guest satisfaction systems and implement improvement plans based on feedback.
• Coordinate the execution of promotions, seasonal campaigns, and event packages.
• Ensure adherence to all company policies and operating procedures.
• Uphold brand identity across all guest touchpoints and facilities.
• Supervise food and beverage service operations, ensuring compliance with quality and service standards.
• Collaborate with HR to drive staff engagement, training, and performance management.
• Manage a team of Duty Managers and department leaders; ensure consistent leadership coverage.
• Support compliance with safety regulations, emergency preparedness, and guest security protocols.
• Oversee property upkeep, supplier coordination, and capital improvement projects.
• Ensure full compliance with licensing, health and safety, and employment law.

Planning & Organizing

• Maintain and regularly update SOPs for all departments; ensure consistent compliance.
• Support learning and development initiatives through structured training programs.
• Design and execute promotional strategies targeting various guest segments.
• Conduct regular team and leadership meetings to ensure alignment and follow-through.
• Analyse trends and market dynamics affecting the broader hospitality sector.
• Contribute to strategic planning and annual budgeting with the Director of Operations.
• Monitor and manage key cost drivers including labour, food, beverage, and utilities.
• Maintain facility standards, signage, and equipment in safe and presentable condition.

General Expectations

• Engage positively with guests, clients, and staff, upholding a professional image.
• Remain knowledgeable of all organizational policies and procedures.
• Maintain a polished appearance in accordance with company standards.
• Encourage innovation to improve guest satisfaction and business outcomes.
• Represent and protect the company's brand in all communications and engagements.
• Effectively manage and resolve conflicts where necessary.

Skills
Fluent in English

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Hotel Receptionist at the 4*Bracken Court Hotel, Balbriggan, Co. Dublin
The Bracken Court Hotel is currently seeking to recruit an experienced hotel receptionist to join our professional front desk team. If you have the relevant experience or would like to develop your career within a 4* hotel we could have an excellent opportunity for you.

*Main Duties: *

• Guest Check-in and Check-outs
• General reception administration duties/reports
• Directing all calls coming into the front desk to relevant departments within the hotel
• Liaising with housekeeping in relation to specific room requests
• Reservations
• Ensuring guests receive excellent customer service from the front desk at all times

*Requirements: *

• A minimum of 1 - 2 years experience in a similar role within a 3/4* hotel is desirable but is not essential.
• Must be computer literate i.e. word & excel
• Must be fluent in the English Language both written and spoken
• Must be enthusiastic and a quick learner
• Excellent customer care skills
• Excellent communications skills
• Excellent people skills
• Must be able to work as part of a team and on own initiative
• Must be available to work a combination of shifts both early and late

*Benefits: *

• Free Parking
• Group Pension Scheme
• Group Health Insurance (Reduced Rates)
• Excellent Training Opportunities
• Staff Reward & Recognition Initiatives
• Staff Meals
• Employee Assistance Programme (EAP)

*Skills: *
Excellent Customer Service Skills Guest Management Reservations Hotel Reception Guest Assistance Teamwork

*Benefits: *
Free Parking Staff Meals Training & Development Career Progression EAP Scheme Group Pension Scheme

The 4 star Holyrood Hotel, Bundoran is a busy 91 bedroom hotel with leisure center and spa. The ideal candidate for this position must possess the following attributes:

• Previous experience as a hotel receptionist is a requirement using Hotsoft or similar front office software.
• be confident, professional and able to deal with customer queries
• possess good telephone skills, ideally have previous experience with telesales.
• familiar with word & excel
• be flexible - able to work weekends, early and late shift

Job Types: Full-time, Part-time, Permanent

Pay: From €13.50 per hour

Benefits:

• Bike to work scheme
• Flexitime
• On-site parking

Ability to commute/relocate:

• Bundoran, Bundoran, CO. Donegal: reliably commute or plan to relocate before starting work (required)

Work Location: In person

The Role: As a Senior Receptionist at Só Hotels, your primary role is to ensure a welcoming and outstanding experience for our guests. You will be responsible for providing warm and personalised service during check-in, check-out, and throughout their stay. Additionally, you will excel in communication, both over the phone and through email, contributing to the overall positive impression of our hotel.

Reporting To : You will report directly to The Reservations Manager & Assistant Front Office Manager (or such person as designated by management).

The Hotel:

Lough Rea Hotel and Spa is one of the most highly recommended and well-known venues in Galway. Situated just outside the quaint town of Loughrea overlooking Loughrea Lake. Guests can enjoy the Rooftop Garden Bar and Sky Lounge, which boasts panoramic views of Loughrea Lake and the Galway countryside.

The hotels facilities of 91 bedrooms, Shore Island Spa, ample free car parking on site, Lir Bar & Brasserie, Abbey Restaurant, along a large conference suite and 6 breakout rooms catering for conferences up to 500 people.

One of Six properties within the Só Hotel Group, there are significant progression and development opportunities for ambitious and driven hospitality professionals.

Key Responsibilities include:

• Ensure that you receive a handover briefing at the beginning of your shift to ensure that you are aware of any events or special requirements for the day.
• Greet guests warmly and provide a positive first impression during check-in.
• Ensure the delivery of exceptional, personalised service to guests throughout their stay.
• Facilitate smooth and efficient check-in and check-out processes for guests.
• Demonstrate excellent communication skills, both over the phone and through email.
• Engage with guests to address inquiries, provide information, and enhance their overall experience.
• Uphold high standards of hospitality, creating a welcoming atmosphere for all visitors.
• Effectively address and resolve guest concerns or issues in a timely and professional manner.
• Collaborate with colleagues to ensure a seamless and coordinated guest experience.
• Maintain accurate records of guest interactions, reservations, and other relevant information.
• Demonstrate flexibility and adaptability to handle varying tasks and responsibilities as needed.
• Uphold a professional appearance and demeanour at all times, representing the hotel positively.
• Answer telephone calls promptly (within 3 rings) in a friendly and professional manner.
• Ensure that all reservations are correctly handled in line with rate management , check in policy and any other selling guidelines and procedures.
• Collaborate regularly with the Housekeeping Department to communicate changes or specific customer needs, such as requests for cots or extra beds.
• Coordinate with the Housekeeping Department to confirm the availability of thoroughly cleaned and inspected rooms, especially for early check-ins.
• Ensure a seamless handover during shift transitions, covering all necessary checklists, reports, and tasks related to accommodation management.

The Ideal Candidate:

• Proven experience as a Hotel Receptionist, minimum 1 year.
• Must be flexible for Early & Late shifts.
• Exceptional proven ability with Opera or Hotsoft.
• Outstanding communication skills
• Good understanding of useful computer programs.
• Fluent English

Benefits:

• Employee discount at Só Hotel group properties.
• Career development and progression opportunities.
• Food allowance.
• Employee Assistance Programme

Only candidates located in Ireland will be considered at this time.

Job Type: Permanent

Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discount
• Food allowance
• On-site parking

Experience:

• Hotel Reception: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In person

We are currently recruiting for an experienced Hotel Receptionist
to join our growing team here at Kilkea Castle
Kilkea Castle Hotel is a 140 bedroom resort set on 180 acres of landscape, gardens and ancient woodland. This family-owned and managed estate offers a tranquil spa, a challenging 18-hole championship golf course and a world-class culinary experience
.
We are Great Place To Work 2024 certified and Georgina Campbells Four Star Hotel of the Year 2024.

Our team members are the heart of our hotel and the core of our success, and we believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests.

Our mission is to provide exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home.

Job Title
Hotel Receptionist

Reporting To
Reception Manager

Job Description
The successful candidate will assume responsibility for the day to day operations of the Reception Area, greeting and assisting guests, managing reservations, checking in and out and addressing inquiries. Working closely with colleagues to ensure the highest standards of customer service, quality and service is achieved and provided to our guests

Key Responsibilities

• To undertake front of house duties, including meeting, greeting, and attending to the needs of guests, to ensure a superb customer service experience.
• To carry out cash handling procedures in accordance with Company Policy.
• Receive guests to the hotel by greeting them warmly and attending to their inquiries and answer inquirers over the phone.
• Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and make sure that all reservations cancelled are affected immediately to avoid confusion.
• Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
• Maintain orderliness at the front desk by arranging documents accordingly and always keeping the front desk area clean.
• Report issues of maintenance and malfunctioning appliances to the relevant department manager for quick repair to ensure guests comfort and satisfaction.
• To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
• To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
• To keep up to date with room prices and special offers to provide accurate information to guests.

Skills/Requirements

• Minimum 1 years experience in a similar 3 or 4* hotel is preferred.
• Working knowledge of HotSoft or similar hotel software an advantage.
• Good interpersonal and organizational skills.
• A passion for customer service.
• Ability to multitask and good crisis management skills.
• Maintain a professional appearance at all times.
• Excellent communication and customer service skills.
• Good IT and telephone skills.

Benefits

• Discounts across entire resort
• Competitive hourly rate
• Meals while on duty
• Employee recognition
• Bike to Work scheme
• Employee Assistance Programme and PRSA scheme.
• Continuous training and development

Kilkea Castle is an equal opportunities employer

Skills
Hotel reception Hotsoft or a similar system positive attitude Desire to go above & beyond for the guest

The reception at Garryvoe are recruiting for a part time receptionist. Previous experience would be beneficial.

This is a customer facing role and may suit a person with this type of previous experience.

Full job spec will be given at interview.

Salary: Very Competitive.

Job Types: Full-time, Permanent

Pay: €13.50-€14.50 per hour

Benefits:

• Employee discount
• On-site parking

Work Location: In person