203 Human Resources jobs in Ireland

What You’ll Do As a Field Service Engineer, you'll serve as Applied’s direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team.  Role Responsibilities:  Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment Use digital analytics for troubleshooting  Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service EngineersPerform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) Coordinate and communicate directly with customers Fulfill additional duties, as assigned Minimum Qualifications:  Completion of a Bachelor degree, in a relevant field.Basic mechanical aptitude Willing to learn and interpret electrical and mechanical schematics Experience diagnosing and resolving basic technical challenges Effective written and verbal communication skills Basic knowledge of Microsoft Excel, Word, and Power Point  Preferred Qualifications:  1–2 years of work experience in customer/field service support, or a related technical field Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamicsFamiliarity with hand tools and their appropriate usage, including digital multimeters Physical Requirements:  This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.  Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. QualificationsEducation:Associate's Degree (Required), Bachelor's Degree (Required)SkillsCertifications:Languages:Years of Experience:1 - 2 YearsWork Experience:Additional InformationShift:Overtime Eligible (Ireland)Travel:Relocation Eligible:NoApplied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal?Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity?Learn more at Function:**
Customer Management
**Job Sub** **Function:**
Non-Technical Customer Service
**Job Category:**
People Leader
**All Job Posting Locations:**
Dublin, Ireland
**Job Description:**
**We are searching for the best talent for the Customer Service Team Lead (Italy, Nordics) role to be in Dublin, Ireland.**
**About MedTech**
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at a Customer Service Team Lead, you will be responsible for** **:**
**Team Building**
+ Build a cohesive and high performing team of CSAs
+ Motivate and lead team, providing regular briefing / news meetings
+ Implement and execute Human Resources procedures and policies
+ Participation in selection and recruitment of staff
**Training and Development**
+ Set individual goals and objectives, conduct and monitor performances on a regular basis
+ Ensure continuous development of CSAs, including coaching & personal development
+ Work closely with the training Manager to develop and implement training for new and existing staff
**Customer Relations / Commissionaire Interfaces**
+ Ensure agreed service levels to the Commissionaires
+ Implement and measure performance indicators that are critical to customer satisfaction
+ Monitor service level agreements & produce statistical analyses of team activities. Report to management on same
+ Liaise with the Commercial teams to understand market strategies; will be responsible for dealing with escalations
+ Attend sales Force meetings as required
+ Ensure Third Party Distributors perform according to their contracts as they relate to Customer satisfaction
+ Meet QA and Finance compliance requirements- attend audits as required
+ Involvement in special projects
**Qualification:**
+ Bachelor's degree in Business, Supply Chain, Management or related discipline.
**Requirements:**
+ Minimum 3-5 years' work experience in a Customer Service environment
+ People management experience is an advantage but not essential
+ Fluent English is a must, any other European Language would be an advantage, Italian preferred
+ Computer knowledge: Windows application, Microsoft Word/Excel/ PowerPoint to an advanced level
+ People Management interest
+ SAP and operational knowledge is an advantage
**Note:**
Responsibilities and accountabilities will vary for all positions and the scope of individual roles may not be limited to the contents of this position description. Procedures will define responsibilities from time to time and each manager is responsible for complying with these processes, which supplant any responsibility outlined within. As such, adherence to company procedures is also a responsibility of any roles encompassed within this Job Position Description.
Join us in crafting the future together-apply now and take the next step in your career with us! #RPOAMS
#LI-Hybrid

**Who We Are**
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of?science and engineering to make possible?the next generations of technology, join us to Make Possible® a Better Future.
**What We Offer**
Location:
Leixlip,IRL
At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits ( .
You'll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers?We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
**What You'll Do**
As a Field Service Engineer, you'll serve as Applied's direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team.
**Role** **Responsibilities:**
+ Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment
+ Use digital analytics for troubleshooting
+ Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers
+ Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
+ Coordinate and communicate directly with customers
+ Fulfill additional duties, as assigned
**Minimum** **Qualifications:**
+ Completion of a Bachelor degree, in a relevant field.
+ Basic mechanical aptitude
+ Willing to learn and interpret electrical and mechanical schematics
+ Experience diagnosing and resolving basic technical challenges
+ Effective written and verbal communication skills
+ Basic knowledge of Microsoft Excel, Word, and PowerPoint
**Preferred** **Qualifications:**
+ 1-2 years of work experience in customer/field service support, or a related technical field
+ Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics
+ Familiarity with hand tools and their appropriate usage, including digital multimeters
**Physical Requirements:**
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
**Additional Information**
**Time Type:**
Full time
**Employee Type:**
Assignee / Regular
**Travel:**
**Relocation Eligible:**
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a **Network Security Service Engineer** .
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Network Security Service Engineer you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. You will drive our technology strategy, lead by example, and support team members on their learning journey. You will implement and operate modern cloud and on premises cybersecurity controls to defend Microsoft datacenter critical infrastructure from threat actors. Leveraging multiple solutions and partnering with internal and external teams, you will be at the forefront of advancing industrial network cybersecurity capabilities.
Through on the job learning and bi-directional mentorship, this opportunity will allow you to gain cyber defense, automation, and networking skills and experiences that are rare in both networking and security organizations, and in high demand across multiple industries. This is a flexible work opportunity for you to work from home partially or fully if desired.
As a group, CO+I is focused on personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!
**Responsibilities**
**Responsibilities:**
+ Proactively identify and investigate potential issues and patterns in security controls and drive mitigation strategies, while also implementing automation to improve efficiency and effectiveness across the network.
+ Install, upgrade, and maintain security hardware, operating system and software.
+ Identify gaps in security policy and administration, recommend solutions, and implement new and revised security standards, while working with partner teams to drive consistency and awareness.
+ Maintain standards and drive improvements for our customer and partner experience, responding appropriately to emerging issues and advocating for our customer experience through development and analyzation of key metrics, performance indicators, and other data sources (e.g. bugs, unhealthy data pipeline). Respond to escalations and recommend improvements as appropriate to address gaps.
+ Participate in on-call rotation to support security services.
+ With minimal guidance, analyze attempted or successful efforts to compromise systems security and, alongside partner teams, create recommendations to limit exposure, implement response plans, and take action.
+ Analyze potential or actual intrusions identified from monitoring activities and create detections based on available data (e.g., Indicators of Compromise (IOC) and Tools Tactics Procedures (TTP)).
**Other**
+ Embody our culture ( and values ( .
**Qualifications**
**Required Qualifications:**
+ 4+ years of experience in software development lifecycle, large-scale computing, modeling, cyber security, anomaly detection, Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), and operations incident response
+ OR Bachelor's Degree in Statistics, Mathematics, Computer Science or related field.
+ Strong background in Firewalls or Intrusion detection or prevention systems
**Background Check Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following **Preferred Qualifications:**
+ CISSP, CISA, CISM, SANS, GCIA, GCIH, OSCP, PCCSE, PCNSE, PCSAE, CCNP Security, CCIE Security and/or Security+ certification.
+ Any experience with industrial control systems is preferred (not mandatory)
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C DACH can be the next step in your career. Together, we are shaping the future of business.
**Job Purpose** - In this role you will be the AI Business Process Sales and Service Solution Engineer (SE) for the SME&C DACH segment for your assigned workload and a member of the sales team that consists of Digital AI Business Process Specialists, partners and engineering.
As an AI Business Process Sales and Service Solution Engineer (SE), you will lead AI transformation engagements with a focus on Sales and Service domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) such as CIOs, CTOs, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and competitive discussions to secure technical decisions.
In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement.
You will develop relationships with the decision makers and with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge, and best practices with your peers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Own the technical win strategy?for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep?Dynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights, and LOB AI Agents) and Copilot Studio expertise to secure technical decision.
+ Lead proof-of-Concept engagements?for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools - with clear milestones and risk mitigation strategies, captured in a?Technical Close Plan?for seamless hand-off to SI partners.
+ Showcase Microsoft's unique value?in AI-powered business process D365 solutions to win technical decisions against major competitors (e.g. Salesforce, Oracle, IFS, ServiceNow, Amazon Connect). Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions. Drive proof-based differentiation (architecture design sessions, pilot deployments) to highlight how Dynamics 365 meets customer needs better than the competition, ultimately?improving win rates?and displacing incumbent solutions.
+ Leverage the?Microsoft partner ecosystem?to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy?Orchestrate co-selling?and co-innovation with partners (including FastTrack, and ISV providers).
+ Work closely with the Customer Success Unit (CSU)/Partners to ensure customers realize value from their Dynamics 365 investments?Secure a clear deployment plan?for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value,?consumption-based features?like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan?
+ Commit to ongoing professional development to maintain?expert-level product knowledge?and strategic sales skills. Complete 100% of required training and certifications by the designated deadlines, demonstrating a willingness to grow and adapt with Microsoft's innovations. Achieve at least?Level 200 proficiency in consultative selling?approaches and?Level 400 mastery of Dynamics 365 solutions for key workloads (Sales, Service, Field Service, etc.), enabling you to fluently bridge executive business discussions and deep technical dialogues.
**Qualifications**
**Required Qualifications**
+ Demonstrated technology-related sales or account management experience
+ OR Bachelor's Degree in Computer Science, Information Technology, or a related field with demonstrated technical pre-sales or technical consulting experience
+ OR Master's Degree in Computer Science, Information Technology, or a related field with demonstrated technical pre-sales or technical consulting experience
+ OR equivalent experience
+ Deep understanding of Sales and Service Dynamics 365 solutions such as Sales, Customer Service, Contact Center, Customer Insights, Field Service, D365 Line-of-Business AI Agents, and Low Code offerings like Copilot Studio
+ Broad understanding of commercial cloud offerings, ideally including Microsoft's Dynamics 365 portfolio, as well as awareness of competitors and related ecosystems
+ Fluent in German AND English.
**Additional Qualifications**
+ Expert knowledge and proven experience selling into one or more industries such as Financial Services, Manufacturing, Healthcare, Retail, or Government
#SMECCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Our Talent Acquisition Centre of Expertise focuses on identifying and engaging top talent for our operations sites in Ireland. As a Senior Talent Sourcing Specialist, you will play a critical role in proactively identifying and attracting high-caliber candidates.
Working closely with recruiters, hiring managers, and HRBPs, you will develop tailored sourcing strategies and deliver high-quality pipelines that support our long-term hiring needs.
**_Come for a job, stay for a career!_**
**Responsibilities may include the following and other duties may be assigned:**
**Strategic Sourcing Partnership**
+ Collaborate with recruiters, HRBPs, and hiring managers to understand hiring needs and define tailored sourcing strategies
+ Act as a sourcing subject matter expert by advising on best practices for market engagement, channel mix, and messaging
**Proactive Talent Sourcing**
+ Use advanced search techniques, such as Boolean logic, X-ray searching, data mining, and targeted outreach, to identify and engage passive talent
+ Build and maintain talent pools for critical and recurring roles to ensure a steady pipeline of qualified candidates
**Market Intelligence**
+ Conduct market mapping and competitor analysis to provide insights into talent availability, compensation trends, and location strategies
+ Share actionable market insights to help hiring teams make informed decisions
**Technology and Tools**
+ Leverage sourcing platforms, CRM tools, and the applicant tracking system (ATS), Workday, to manage talent pipelines and candidate data
+ Stay informed of emerging sourcing technologies and recommend tools to enhance sourcing effectiveness
**Candidate Experience**
+ Serve as a brand ambassador and ensure a high-quality candidate experience from initial outreach through to handoff to recruiters
+ Communicate Medtronic's value proposition clearly and consistently to candidates
**Metrics and Reporting**
+ Track sourcing performance metrics (e.g., time-to-source, outreach response rates, pipeline conversion)
+ Use data insights to refine and improve sourcing strategies
**Required Knowledge and Experience:**
+ Requires a Bachelors degree and minimum of 4 years of relevant talent sourcing experience, or advanced degree with a minimum of 2 years relevant experience
+ Experience sourcing and recruiting Engineering and R&D roles within highly regulated industries
+ Proven ability to work as part of a team
+ Previous mentorship experience (Hiring Managers, Recruiters)
+ Experience in employer branding desirable
+ Experience with Workday recruiting software
**Medtronic offer a competitive salary and flexible Benefits Package**
#IJA #IJ
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position?
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting?is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

**Together we change lives.**
Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.
No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives.
Join our international MSP Team immediately for an onsite assignment in **Ireland, Cork** !
The **Talent Supply Chain Consultant** role provides expertise to hiring managers for the facilitation of procuring the services of temporary and/or contract employees to meet a client's current workforce needs.
This role requires experience in overall workforce management in the labor market as well as familiarity with and ability to master procurement technology tools. The ability to manage client facing interactions to drive consultations and provide guidance on different delivery solutions is a daily requirement of the Talent Supply Chain Consultant role.
**Talent Supply Chain Consultant is accountable for:**
**Program and Operational Support**
+ Full cycle recruitment for a variety of positions. Consultative approach to hiring managers and candidates.
+ Perform consultation call with hiring managers to assess needs and figure out best sourcing strategies to ensure acquisition of the best talent.
+ Utilization of procurement technologies to facilitate fulfillment of role and move requisition through client's internal processes.
+ Provide complete and detailed information and data points to supply chain via both documentation and consultation conference calls.
+ Assess daily progress of requisition and follow up accordingly.
+ Use candidate assessment and selection techniques when reviewing resumes to ensure only the best match is shortlisted.
+ The Talent Supply Chain Consultant supports the financial processes related to timecard & expense management, invoicing and corrections.
+ Coordinate and schedule interviews for hiring managers.
+ Negotiate bill rates to ensure that they are aligned with current market rates.
+ Stay aligned with market goals, manage time well, adhere to Kelly process, technology, and learn client needs.
+ Ability to balance multiple situations effectively while multitasking and maintain a sense of urgency and attention to detail.
**Client, Program and Supplier Management**
+ Ensure Key Performance Indicators (KPI) and Service Level Agreements (SLA) objectives are met by taking an active role in continuous improvement and service delivery.
+ Use bill rate benchmarking data and driven bidding to ensure cost containment for the customer.
+ Build customer and supplier relationships through professional rapport, consistent follow-up and maintaining contact and ongoing communication.
+ Proactively identify service delivery issues and provide appropriate and timely solutions.
+ Act as a liaison with Suppliers to resolve daily operational issues. Raise as necessary.
+ Give consultative input and client requirement expertise to annual supplier summit.
+ Apply both client and market data to provide advice and set expectations for realistic recruiting cycle timelines.
+ Possess an innate ability to know what needs to be done and takes initiative to perform those tasks without being asked or told. The ability to work independently and be a decision maker is imperative.
**Technology Support**
+ Develop detailed understanding of functionality and capabilities of procurement tools used to deliver KellyOCG's MSP solution.
+ Support Technology updates by providing overview of new functionality to both client and supplier as necessary.
+ Improve your understanding of technology to effectively handle and troubleshoot basic issues when clients or suppliers advance.
**Essential Skills, Knowledge, and Experience:**
+ Must have Recruitment background or equivalent. Work experience in temporary labor, service level and/or customer service industry.
+ Candidate must demonstrate an ability to multitask, an attention to detail, excellent communication skills (both in one-on-one and in group settings, with both internal and external audiences), and a technical proficiency (e.g., MS Office, internet, VMS tools).
+ Demonstrable experience in creating and developing strategic relationships that promote positive client and employee engagement.
+ Possess data entry, analytical, and organizational skills.
+ Ability to see interrelationships of data/ideas. Can assess a candidate based on criteria, apply program data to educate customer, supplier, and inspire change.
+ Previous people management expertise is helpful but at a minimum candidate must demonstrate the ability to develop this skill.
+ Bachelor's degree or certification in Business/Human Resources or equivalent preferred.
Seeking at least 3 years of experience in temporary labor, service level and/or customer service industry.
Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

We are implementing the **UKG Workforce Management system** to modernize and streamline our Payroll and Workforce Management processes.
As a **Workforce Management Senior Specialist,** you will **lead this transformation** , driving the system's implementation **across Europe** . This is your opportunity to **shape the future of workforce management** , ensuring a **smooth transition and long-term process optimization** .
In this role, you will **develop into a systems expert** and act as a **trusted business partner and operational specialist** , collaborating with key stakeholders to **ensure system excellence** . If you're passionate about **HR technology and process optimization** , this role is for you!
Please note this is a 12 month contract role.
**What you will do**
+ **Manage & Support System Operations** - Oversee daily system management, ensuring compliance and responding to user inquiries.
+ **System Configuration & Maintenance** - Align system settings with business processes, policies, and compliance needs.
+ **Stakeholder Collaboration** - Work with internal teams to define requirements and translate them into system actions.
+ **Data Accuracy & Reporting** - Maintain data integrity, generate reports, and provide insights into workforce trends.
+ **System Troubleshooting & Audits** - Resolve system issues, conduct audits, and ensure system compliance.
+ **User Training & Support** - Train end-users, provide ongoing assistance, and address system-related queries.
+ **Enhancements & Upgrades** - Implement system updates, integrate new features, and drive process improvements.
+ **Process Documentation & Optimization** - Ensure accurate documentation and continuous system enhancement.
**What you will need**
**Required qualifications:**
+ 3+ years of experience working with HR software, preferably in a workforce management or payroll environment.
+ Proficiency in workforce management and HRIS software and related tools.
+ Fluent English & German required
+ Excellent analytical and problem-solving skills.
+ Experience working cross-functionally with different stakeholders with high responsiveness to business needs.
+ Strong attention to detail paired with the ability to work well independently and under pressure.
+ Ability to prioritize multiple simultaneous deliverables and work in a fast-paced, demanding environment.
+ Experience in creating reports, assessing, manipulating, and presenting data in various formats.
**Preferred qualifications:**
+ Degree in Human Resources, Information Technology, or a related field preferred.
+ First experience with the HR software UKG.
**Additional Information:**
+ The role offers the flexibility to work from a home office, combined with an on-site presence at our locations across Europe. Regular travel will also be required across our locations in Europe.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

**Job Description:**
We are seeking a dynamic and experienced **Customer Care Trainer** to lead the development and delivery of training programs that elevate the performance of our internal teams and BPO partners. This role is pivotal in maintaining high-quality service standards across **reservations, chats, and customer care cases** , with a strong focus on **First Contact resolution (FCR)** and **Net Promoter Score (NPS)** improvement.
**What You'll Do:**
**Training Development & Maintenance**
+ Own and continuously update all training materials, SOPs, and knowledge base content to ensure accuracy and relevance.
+ Design and deliver engaging onboarding and upskilling programs for new and existing team members.
**BPO Oversight & Quality Assurance**
+ Conduct regular audits of BPO performance, ensuring adherence to quality standards and SOPs.
+ Collaborate with BPO trainers to implement a consistent "Train the Trainer" model.
**Performance Coaching & Multiskilling**
+ Provide coaching and feedback to agents and team leads to drive individual and team performance.
+ Develop and implement multiskilling initiatives to enhance operational flexibility and efficiency.
**Process Improvement & NPS Focus**
+ Identify and address process gaps that impact customer satisfaction and FCH.
+ Partner with cross-functional teams to design and implement customer-centric process improvements.
**Reporting & Insights**
+ Track training effectiveness and quality metrics, providing actionable insights to stakeholders.
+ Support the Quality and Customer Experience teams with data-driven recommendations.
**What We're Looking For:**
+ Experience in process improvement methodologies (e.g., Lean, Six Sigma).
+ Familiarity with NPS and FCH metrics and their impact on customer experience.
+ Background in hospitality, travel, or service industries is a plus.
+ Proven experience in **customer care training** , preferably in a **multichannel environment** (voice, chat, email).
+ Strong background in **coaching, quality assurance** , and **performance management** .
+ Experience working with or managing **BPO partners** .
+ Excellent communication, facilitation, and interpersonal skills.
+ Ability to manage multiple priorities and adapt to a fast-paced environment.
+ Proficiency in using LMS platforms, QA tools, and CRM systems.
**What You'll Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.