12 Ifs Solutions jobs in Ireland

An exciting opportunity is now available for an experienced Software Implementation Project Manager to work for a global business based in Dublin, Ireland.

The Software Implementation Project Manager will be responsible for assisting multiple clients simultaneously to implement software solutions within their business.

Main Responsibilities:

• Manage a portfolio of software implementation projects
• Manage daily SaaS project tasks for software implementation
• Work closely with the implementation and client services teams throughout the project, delegating tasks to team members as required
• Ensure SaaS projects are well documented, planned and staffed
• Create project plans, including setting targets for milestones and adhering to deadlines and implementation approved budget
• Resolve any issues that arise during the implementation phase
• Build strong relationships both internally and externally
• Communicate with clients and teams to ensure they are updated on status of the project
• Maintain responsibility for project performance, cost, scope, schedule, quality, and appropriate business measurements
• Regularly present at meetings as required, managing client expectations

Key Requirements:

• Experience working within technology software implementation & SaaS project management
• A background and knowledge in one of the following; Human Resources, HRIS, Business Travel, Talent Mobility, Employee Experience, Employee Data, Workforce Management, Talent Management, Payroll, Global Compliance is preferred
• Excellent client management, presentation and communication skills, ability to present to all levels
• Project Management certification preferred however not essential
• Ability to work in a fast paced environment meeting strict deadlines
• Experience managing multiple parallel projects in a software development and/or project management environment
• Success solving complex problems and improving processes
• Willingness to travel across Europe up to 20%

The Global Business Solutions Ingestion Analyst is responsible for executing the data ingestion strategy for Commercial Underwriting Products internationally. The role will work with CUO Office, Underwrriting Business Leaders and Data Management office to onboard and support data feeds.

Responsibilities

• Work with CUO office and Underwriting Business leaders to understand the current state of data ingestion.
• Own the identification of gaps in data being sent to AIG by external partners and work with Underwriting partners to resolve.
• Perform source to target mapping of Bordereau files identifying key data points from a Data Feed and translating those into an AIG standard.
• Work with Data Management Office and Underwriting Stakeholders to establish method of booking Bordereau files.
• Perform root cause analysis of premium booking errors and own the process of resolving errors.
• Work with external partners to analyze and identify resolutions to premium booking issues.
• Proactively track receipt of data feeds and ensure any missing files are received.
• Identify trends with premium booking and implement remediation plans.
• Work with Premium Collections partners to address any issues with booked premiums.
• Provide updates and status of any premium related errors to Operations and Business partners.

Qualifications

• Understanding of commercial underwriting processes, premium booking and best practices associated with each.
• Collaborates and influences cross-functionally both internal and external stakeholders, including senior executives, to drive change.
• Must be proactive in managing issues by anticipating the outcome of the process and ensuring all necessary steps have been taken.
• Proven ability to navigate through an organization to "get things done".
• Must possess outstanding verbal and written communication skills.
• Must be detail-oriented and thorough with the ability to meet aggressive deadlines.
• Ability to influence and partner with internal and external stakeholders to deliver on Transformation and Continuous Improvement vision and objectives
• Demonstrated excellent problem solving abilities, in a practical way, to balance between addressing root cause and introducing changes in fast order.
• Ability to analyze data, determine root cause, and provide and/or develop an appropriate solution for resolution.
• BA/BS degree preferred; graduate degree preferred.
• Ability to travel as needed.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy Benefits That Take Care Of What Matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area
OP - Operations

American International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch)

Global Business Solutions Ingestion Analyst

The Global Business Solutions Ingestion Analyst is responsible for executing the data ingestion strategy for Commercial Underwriting Products internationally. The role will work with CUO Office, Underwrriting Business Leaders and Data Management office to onboard and support data feeds.

Responsibilities:

• Work with CUO office and Underwriting Business leaders to understand the current state of data ingestion.
• Own the identification of gaps in data being sent to AIG by external partners and work with Underwriting partners to resolve.
• Perform source to target mapping of Bordereau files identifying key data points from a Data Feed and translating those into an AIG standard.
• Work with Data Management Office and Underwriting Stakeholders to establish method of booking Bordereau files.
• Perform root cause analysis of premium booking errors and own the process of resolving errors.
• Work with external partners to analyze and identify resolutions to premium booking issues.
• Proactively track receipt of data feeds and ensure any missing files are received.
• Identify trends with premium booking and implement remediation plans.
• Work with Premium Collections partners to address any issues with booked premiums.
• Provide updates and status of any premium related errors to Operations and Business partners.

Qualifications:

• Understanding of commercial underwriting processes, premium booking and best practices associated with each.
• Collaborates and influences cross-functionally both internal and external stakeholders, including senior executives, to drive change.
• Must be proactive in managing issues by anticipating the outcome of the process and ensuring all necessary steps have been taken.
• Proven ability to navigate through an organization to "get things done".
• Must possess outstanding verbal and written communication skills.
• Must be detail-oriented and thorough with the ability to meet aggressive deadlines.
• Ability to influence and partner with internal and external stakeholders to deliver on Transformation and Continuous Improvement vision and objectives
• Demonstrated excellent problem solving abilities, in a practical way, to balance between addressing root cause and introducing changes in fast order.
• Ability to analyze data, determine root cause, and provide and/or develop an appropriate solution for resolution.
• BA/BS degree preferred; graduate degree preferred.
• Ability to travel as needed.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area:

OP - OperationsAmerican International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch)

Dublin, Ireland

• 7 more locations

Date posted

Oct 07, 2025

Job number

Work site

2 days / week in-office

Travel

0-25%

Role type

People Manager

Profession

Customer Success

Discipline

Cloud Solution Architecture

Employment type

Full-Time

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

We are looking for a Cloud Solution Architect (CSA) Manager, specializing in AI Business Solutions, who is passionate about leading a team of architects who drive our customers' business applications, enable low code agility and transform those customers with AI. This is a people management role, with accountability for a portfolio of customers and aligned Microsoft business metrics.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications

• Strong AI Business Solutions technical experience and knowledge, especially on Business Applications
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience
• People management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers

Preferred Qualifications

• Experience working in a customer-facing role (e.g., internal and/or external).
• Experience leading technical projects, teams, or functions
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
• People management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
• Good understanding of the CEMA region and customers

• You will lead your team to deliver customer objectives and Microsoft business targets. Lead them through change using the Demonstrated Capabilities framework and deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, by leveraging AI Business Applications expertise to enable defined Customer Success Plan outcomes.
• You will coach the team to understand customer objectives and how Unified accelerates value realization and guide team to drive positive Customer Satisfaction and share feedback/insights from customers/partners.
• You will model our culture and values by leading your team through change, creating a clear understanding of business model and role changes, and coaching your team to contribute to the success of others. Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success.
• You will care for your team by engaging in skills and capability discussions, understanding each team member's unique talents, and building a skill mix that aligns with business goals and the aspirations of team members.
• You will coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success and lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization and engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth.
• You will analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business and create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support, Consumption and Usage aspects of your practice.
• You will manage your team's performance against business measures and delivery excellence expectations for your portfolio of customers and projects, applying a data-driven approach to your prioritisation and decision-making.
• You will lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes.
• You will lead, coach and hold your team accountable for delivering Customer value and creating expansion opportunities by applying their deep knowledge of Microsoft products, Solutions and Support and coach your team to understand the Support Catalogand how to leverage the offerings.
• You will leverage the breadth of your technical experience and knowledge in foundational AI Business Solutions, foundational AI, architecture design, with depth Subject Matter Expertise in Business Applications to deliver the end-to-end AI Business Solutions story for Microsoft.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.



Industry leading healthcare



Educational resources



Discounts on products and services



Savings and investments



Maternity and paternity leave



Generous time away



Giving programs



Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Title: ERP Solutions Architect

Sector: Real Estate

Location: Dublin (Hybrid – 3 days onsite)

Salary: c.€90k plus excellent bonus & benefits

Our Client

Our client is a leading global real estate company with a strong presence in the market. With ongoing growth and expansion, they are investing heavily in their systems and analytics function. The company offers the opportunity to work in a high-performing, collaborative environment, with clear long-term career development prospects.

Why should you apply?

This is a fantastic opportunity to join a growing systems & analytics team, playing a pivotal role in driving ERP platform strategy and future developments. You will gain exposure to senior stakeholders across multiple departments, work on complex implementations, and directly impact the company's operational efficiency. With strong support from leadership and an emphasis on professional growth, this role offers excellent scope for progression.

Who should apply?

This role will suit professionals with a background in ERP solutions and real estate systems who are looking to take the next step in their career. You will have the following:

• 3 years' experience in business administration, real estate, finance, or technology
• Proven experience in ERP project management, implementation, or consulting roles
• Strong technical expertise in Yardi Voyager and related modules (e.g., Payscan, eProcurement, Vendor Café, Lease Manager, Fixed Assets, Investment Accounting, RentCafé Suite)
• Excellent interpersonal and stakeholder management skills
• Proficiency in Microsoft Excel and strong documentation/reporting ability

Role and Reporting Lines

This position reports into the Head of IT and will form part of a dedicated team of 5. The role will include:

• ERP Strategy – Lead platform strategy, incorporating new functionality rollouts and future developments
• Project Management – Develop project plans and provide monthly progress reporting to leadership
• Team Leadership – Manage an internal team responsible for end-user helpdesk service, system upgrades, and process improvements
• Training & Support – Deliver demos and training sessions to end users, ensuring strong adoption of new systems
• Stakeholder Collaboration – Build strong relationships with business units including operations, property management, accounting, and IT
• System Enhancements – Provide expert knowledge during system upgrades and ensure system performance is optimised
• Compliance & Security – Ensure software updates and security protocols are implemented in a timely manner
• Continuous Improvement – Conduct assessments to identify requirements, resolve technical challenges, and recommend system enhancements

Interested in this position?

To apply please submit your CV to Aonghus Cody who is managing this assignment via the link below, or to inquire further please contact us directly on

Pax8 is on the hunt for a bold, visionary
German speaking
Microsoft AI Business Solutions Ambassador
to drive the future of AI adoption across Managed Service Providers (MSPs) and their clients.

This role is based in our
Dublin
office and is a 12-month contract - but it's far more than just a temporary role - it's a launchpad into the heart of the Microsoft ecosystem.
As our Microsoft AI Business Solutions Ambassador you'll gain
direct engagement with Microsoft
, working alongside their teams and ours to drive innovation and impact. This is your opportunity to join Pax8, Microsoft Partner of the Year, contributing to our dynamic expansion across Europe and collaborating closely with Pax8 leadership.

It's a unique opportunity to work at the forefront of Microsoft's AI transformation, build deep relationships with top partners, and make a measurable impact in the DACH SMB market. Whether you're looking to accelerate your career, expand your Microsoft expertise, or step into a high-visibility role, this is your chance to do it with Pax8 - one of the most innovative companies in the cloud ecosystem.

Why Join Pax8?
Pax8 supports our unique community by empowering our partners with the technology, relationships and AI-driven innovation they need to scale, compete and win.
Because the future of small business starts here.
We're not just a cloud marketplace - we're a people-first company that's redefining how technology is bought, sold, and managed. Join us and be part of a team that's shaping the future of AI in the workplace.

Learn more about our journey and achievements by checking out these articles:
Exciting Times - meet our new CEO

Microsoft "Partner of the Year 2024": Pax8 sticht Broadliner aus

Langjähriger Microsoft Manager wird DACH Chef bei Pax8

Pax8 hat ambitionierte Pläne für Europa

Pax8 eröffnet EMEA Kompetenzzentrum

Pax8 dreht die Distribution auf links

What's in It for You

• Be a pioneer in shaping the future of AI in the workplace, working at the forefront of Microsoft's most exciting innovations.
• Make a real impact by helping MSP's and their SMBs across DACH unlock productivity and scale through AI-powered solutions
• Grow your career with access to Microsoft certifications, bootcamps, and exclusive partner enablement programs.
• Collaborate with top-tier partners and industry leaders in a dynamic, fast-paced environment.
• Join a people-first culture that values innovation, inclusivity, and continuous learning.

What You'll Be Doing
Inspire Partners with the Power of AI
You'll lead conversations with MSPs and their clients, showing them how Microsoft 365 and Copilot can transform the way they work.

Drive Scalable Customer Acquisition
You'll work with partners to build marketing and sales strategies that scale Microsoft 365 and Copilot adoption across the DACH market.

Support the Full Customer Lifecycle
You'll help MSPs build strong practices around acquisition, renewals, and upselling - ensuring long-term customer success.

Create Demand and Excitement
You'll run campaigns, host webinars, and support events that generate buzz and drive interest in AI-powered solutions.

Be the Face of Microsoft at Events
You'll represent Microsoft and Pax8 at events, summits, and bootcamps - building relationships and sharing insights.

What We're Looking For
Sales-Driven and Results-Oriented
You have a strong sales mindset, are motivated by outcomes, and know how to pitch the Microsoft Modern Work suite to partners and customers to drive adoption and close deals.

Proven Microsoft Sales Experience
You've successfully sold Microsoft products before - ideally in Modern Work or AI—and know how to position their value to partners and customers.

Microsoft 365 Know-How
You're familiar with Microsoft 365 and Copilot and ideally have advanced knowledge of the suite.

Experience In The Tech Ecosystem
You've worked at a technology vendor or in a similar environment and understand how the Microsoft partner ecosystem operates.

Fluent Communicator
You
speak and write both German and English fluently
, allowing you to collaborate seamlessly with partners and stakeholders across DACH and within our international team.
Fluency in French is a plus
, and would be beneficial when engaging with our French-speaking colleagues and clients.

Certified or Ready to Be
You either hold Microsoft 365 certifications (MS-900, MS-700) or are ready to complete them within your first two months.

Educational Background That Supports Your Passion
You may have a degree in Business Administration, Marketing, Computer Science, Information Technology, or Engineering - but your curiosity and drive matter just as much.

Driven by Growth
You have a passion for technology, a learning mindset, and a desire to grow—both personally and professionally.

In order to fulfil this role you should be resident in this country with a valid right to work.

We encourage you to apply for a role at Pax8 even if you don't meet 100% of the bullet points We cultivate an environment where we value and encourage a diverse range of perspectives.
We review and acknowledge every application using real humans - please look out for a response from us to your application in your inbox but check spam too

Salary & Benefits

• Salary up to €80k per annum per annum (depending on experience)
• Dedicated time for training and personal development
• Unlimited access to LinkedIn Learning
• Fun and frequent company and team socials

Work Environment
The modern workplace is in our DNA so working from home is not a problem. However, teamwork is also valuable, so we do encourage you to regularly come together in our fantastic new offices for social events, fun and shared success

We offer an international and dynamic job with a high degree of responsibility and fun, in one of the coolest and fastest growing industries in the world: IT. There is plenty of room for personal growth and you will be working closely with your energetic and skilled team mates.

If you struggle to get "time out" we're happy to accommodate early/late conversations and interview times or if you have any queries you can ring the talent partner, Victoria, who is managing this role on Recruiter DDI (No Agencies Please)

What's in it for you?
Pax8 is a learning accelerant. If you are
growth minded and curious
, there's plenty of scope for talented individuals to progress quickly in this opportunity or to other internal options (internal mobility in 2023 was 37%) as we grow and expand. We have our very own internal "Elev8" Academy, Pax8 University & Linkedin Learning for personal development plus access to Learning & Development specialist trainers and extensive "born in the cloud" mentors available for your growth. We'll provide the opportunity, stretch and projects to help you thrive and see exactly what you need to achieve to get to the next level.

Why Pax8?
Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, Pax8 drives customer acquisition and solution consumption across its entire ecosystem

Our mission is to be the world's favourite marketplace for technology professionals to buy cloud products.
We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best. We
Elev8
each other. We
Advoc8
for our partners. We
Innov8
continuously. We
Celebr8
life.

Pax8 continuously wins numerous awards in our field. We have great people all over the world. No matter where you live and work, you're a part of the Pax8 team We are committed to our goal of being the #1 employer of choice

As part of our hiring process, we are required to undertake information verification checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks will be completed for UK candidates only, such as criminal and financial). All checks are completed by our third-party provider, Vero. Once checks have been completed all candidates will receive a copy for their records.

Equal Opportunities
Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with GDPR best practices and processed only in accordance with our recruiting processes.

Job Applicant Privacy Notice )

Job Summary

The Business Solutions leader will support the execution of Intuity Technologies business Offerings to customers and support the growth of customer revenue through sales programmes, operational and delivery excellence. The role is accountable for delivery quality (including identifying improvements to existing process and methodologies), identifying new opportunities in existing or new accounts, providing solutions and associated delivery planning.

Essential Job Functions

Maintain and Build the Business: In partnership with Sales, participates in the account planning and all new opportunities. Ensure account objectives are aligned with overall delivery programmes.

• Accountable for the Solutions business PL and delivery operational performance. Shares responsibility for the achievement of revenue, sales bookings, and the overall customer experience for designated account(s).
• Work with customers in such a way that positions Intuity to understand their business model, business challenges, and overall customer buying process.

• Identify customer demand for solutions that solve their urgent business challenges and work to identify how Intuity can provide capabilities that are not currently within the current portfolio.

• Collaborate with Marketing and Sales to ensure consistent messaging to customers to continue to evolve product and solution offerings.

• Participate in formal Account Reviews and contribute to the account plans and reviews to ensure a collaborative approach to growing their assigned accounts.

Operational Delivery Excellence: Provide for an exceptional customer experience by aligning on key business objectives with a relentless focus on operational and delivery performance.

• Create the overall strategy for project delivery according to the overall customer management strategy (excellent customer service). Plan and supervise day-to-day execution of customer projects that meet or exceed quality, profitability, stability, timeline, and customer experience metrics.

• Provide work estimates and ensure all programs and solutions are delivered leveraging best practices and the INTUITY standards of program methodology. Make recommendations as necessary to modify the overall project plan and reset priorities to achieve those goals.

• Accountable for internal PL of each project and responsible for the profitability of selected accounts as a whole.

• Proactively monitor overall progress at regular intervals to key stakeholders, resolving issues and initiating corrective action, as appropriate, and in accordance with the governance arrangements.
• Share best practices, build common methodology for different services and collaborate with internal teams to provide feedback on possible improvements to current methods or exploit new opportunities in technology or solutions.

Grow talent within Intuity: In partnership with the HR function, ensure we retain key employees and provide opportunities to develop their skills and contribute to company objectives. Ensure execution of objectives.

• Provide day-to-day leadership to the business solutions team

• Accountable for the establishment of clear roles and responsibilities for direct reports

• Accountable for overall coaching and performance management of the team

• Work with HR to identify improvements in current talent management processes
• Ensure TD plans are in place for all direct employees including regular monitoring to ensure attainment of those personal development plans.

About Us
Mark Anthony Brands International is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we've grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands, including
White Claw Hard Seltzer, Mike's Hard Lemonade, Cayman Jack, Glendalough Whiskey & Gin,
and
Más+ by Messi
.

At Mark Anthony Brands we hire passionate people because nothing great is done without passion. We trust those closest to the work to do what's right, to act like an owner. We are growing a lasting legacy, where people come first.

Location
This role is based out of our brand-new Dublin office at One Charlemont Square, Charlemont St, Saint Kevin's, Dublin. We're thrilled about this move, which reflects our growth and commitment to providing a vibrant, inspiring space for celebration, collaboration, and unearthing the extraordinary.

While we love the energy that comes with being in the office, we also appreciate the opportunity to work remotely can energize you too. That's why we offer hybrid working arrangements within Ireland, giving you the best of both worlds.

What You'll Do:
As our new
ERP Technical Solutions Specialist
within our Enterprise Solutions team. In this role, you will provide technical QAD AUX expertise to design and deliver custom program solutions that meet the needs of our enterprise-wide QAD system user base. You will work closely with the business to understand requirements, build strong relationships, and coordinate with other IT teams to ensure maximum application uptime. This includes optimizing system usage, managing incident resolution, and overseeing service request fulfillment to ensure the QAD system operates at its full potential.

Additional key responsibilities include
:

• Manage resource allocation and backlog prioritization with TPOs to deliver QAD AUX projects, enhancements, and long-term application support.
• Define and maintain the QAD AUX product vision, strategy, and roadmap, aligning with business and IT objectives.
• Gather and refine requirements, identifying new opportunities within the QAD ecosystem to drive business value.
• Act as the link between technical and non-technical stakeholders, ensuring engagement and clarity in Agile delivery.
• Oversee product performance, quality assurance, and budget, reporting value realization to governance bodies.
• Resolve QAD-related incidents and requests in ServiceNow, following AMS processes.
• Collaborate with cross-functional teams to influence technical priorities and strategic direction.
• Lead continuous improvement initiatives to optimize delivery, system performance, and KPI alignment.

What You'll Bring:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
• 3+ years' experience in ERP product management, technical planning, and/or roadmap delivery roles.
• Proven track record of designing and delivering ERP integrations, solutions, and enhancements.
• Experience in Agile delivery environments, including backlog management, sprint planning, and stakeholder collaboration.
• Proficiency in Progress OpenEdge ABL (4GL) and Object-Oriented (OO) ABL development and support.
• Expertise in JavaScript

Who You Are

• Strong collaboration, teamwork and relationship building skills across multiple levels and functions in an organization.
• Ability to operate at both a strategic and executional level; ideate and directly execute.
• Drive growth & outcomes; activate complex work, enlist others effectively, anticipate and remove roadblocks. Move at pace.
• Have a positive, proactive 'can do' attitude and an ambitiously curious mindset to be the best in your craft.
• Promote ideas & curiosity; adding to your expertise, effectively articulates change, offers ideas and solutions.
• Actively care & develop; championing our culture and cultivating trust.
• Excellent communicator, compelling storyteller and fascinated by consumer behavior.

We thank all candidates for their curiosity about Mark Anthony Brands and we will get in touch with those candidates that are under consideration. If you are contacted for an interview and require accommodation during the recruitment process, please contact your Recruiter.
___

At Mark Anthony Brands, we exist to Unearth the Extraordinary:

Our Purpose is not just a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day, connecting our global organization across all business units, roles, and locations. We are:

Best in Our Craft
We set the standard with a pursuit of excellence that can be found in everything from our products and processes to our plants and people.

Ambitiously Curious
We stay curious, dreaming big and navigating the unknown with an enduring belief in better.

Made With Humility
We bring humility, authenticity, fun, and support to every collaboration and celebrate wins as a team.

Daringly Disruptive
We disrupt the status quo, moving fast to seize opportunities and acting scrappy to stay ahead of industry giants.

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Mark Anthony Brands is an equal opportunity employer. We encourage applications from individuals of all backgrounds who are eligible to work in the Republic of Ireland.