Insurance/Administration Assistant - OMC Claims
Tralee, Munster
Fexco Limited Company
Posted 7 days ago
Job Viewed
Job Description
OMC Claims are seeking an experienced administrative assistant to work within our firm of Insurance Loss Assessors in our Head Office in Library Place, Town Centre, Killorglin, Co. Kerry. This role is a permanent, full-time, on-site position. Duties included but not limited to: Providing administrative support to Assessors in the form of reporting claims, providing updates involved in the claims process along with finalising office paperwork such as settlements, invoices etc. Maintaining Salesforce database and ensuring all claims are up to date with the most recent information along with physical files. Preparation of Excel documents. Case specific projects as required. Updating and progressing case load. Managing emails and delivering client and claimant communication with care and accuracy. Recording expenses and managing invoices/receipts. Fielding calls. Liaising with clients and Insurance companies through email and phone calls. Liaising with Loss Adjusters from insurance companies through email/phone. Relationship management. Coordination of meetings/inspections between Assessors/Clients. Banking/Post. Preparing reports and reporting to Manager. Requirements: 5 years experience. Excellent numeracy skills. High level of quality and customer service. Excellent interpersonal and communication skills (written and verbal). Proficiency in MS Office suite especially MS Excel and MS PowerPoint. Desirable Insurance/Property claims experience desirable but not essential. Knowledge of Salesforce.
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Branch Insurance Representative - Tralee
Tralee, Munster
AXA Group
Posted 7 days ago
Job Viewed
Job Description
Description Description: We have an exciting opportunity for an Insurance Representative to join us in our Tralee Branch. Joining us as an Insurance Representative, you will deliver a consistent quality service to all customers to deliver profitable growth through new business sales and renewals. You'll have strong communication skills, with the ability to build great relationships based on Integrity and trust. We always put the Customer First in everything we do, so we want someone who strives to go the extra mile for them. Induction & Training: You'll receive comprehensive training in our Wolfe Tone House training centre in Dublin (Hybrid) from our specialist trainers to set you up for success in your new role. At AXA we share a common purpose; to act for human progress by protecting what matters. We rely on people, just like you, to make this a reality. We thrive on helping you become the best version of yourself. Throughout your career with us, we'll provide you with all the support and training necessary to enhance your professional development. What you'll be doing: Provide support in all aspects of the Branch Sales Office, proactively promoting a One Stop AXA Shop for all Retail and (segmented) Commercial Insurance, to deliver key objectives as set out in the Branch business activity plan. Support the delivery of branch profitability and sustainability, with strong premium and PIF local market growth, through a highly visible and local, market and community presence. Deliver a professional, sales focused 'face to face' customer experience, ensuring the branch is fully optimised within the locality, to engage, acquire and retain customers. Support full Customer engagement and sales optimisation through a combination of footfall, inbound and outbound telephony, together with fulfilment activity. Ensure maximum value is realised from every customer engagement through full cross sell and upsell optimization. Promote simplification and facilitate self-service, customer-first convenience, with a 'human touch' approach, eliminating inefficient, non-value branch activities. Leverage local customer base, with tailored customer engagement, incl. via MS teams, phone, branch visit. Supporting Branch Growth by developing trusted and sustainable relationships through proactive business, community, and affinity engagement. Support efficient prioritisation of workloads and resources to deliver key objectives, including product specific initiatives. Ensure adherence to all regulatory /legislative requirements and governance procedures / policies, to conduct business in a fully compliant manner. Ensure adherence to branch cash handling and expense procedures. Participate in cross functional departmental projects when required. Identify market trends through local data analysis and provide feedback / insight for change consideration. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. Qualifications What we're looking for: Leaving Certificate including English and Maths pass (Essential) Full APA (PI and CI qualified) Or working towards (Desired) Third level qualification (Desirable) Previous Insurance / Financial services experience (Desirable) Understanding of Insurance Retail & Commercial products (Desirable) Knowledge of the workings of Branch Administration would be beneficial As a precondition of employment for this role, you must be eligible and authorized to work in the Republic of Ireland This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
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