16 Interpersonal Abilities jobs in Ireland

Company description: ARYZTA is one of the leading international specialist food companies in the world. We specialise in baked goods as well as sweet and savoury food, and we are a global supplier to the food service, retail and quick service restaurant sectors. Our impressive range of products and capabilities include a variety of breads and sweet and savoury food. You may already be familiar with some of our delicious products which are sold on shelves and in restaurants across the country. We're also the bakery behind on of Ireland's household favourites Cuisine de France! Job description: The Candidate We're looking for an enthusiastic, target driven Customer Service Agent to join our friendly Customer Service team in our Grange Castle office (Dublin 22). You should be an excellent communicator, be comfortable presenting products or services over the phone, as well as dealing with customer concerns and queries. The Role Our customer service agents are responsible for: Deliveringprofessional, efficient and timelycustomer service Contacting existing, new andlapsed customers via outbound and inbound calls to Asking questions to identify customer needsand maximise sales opportunities Processing ordersaccurately Going the extra mile to meet sales targets, facilitate future sales, and sellnew products Developing relationships and building rapport to ensure customer satisfaction Being the experts inour product portfolio and understanding of industry trends Contributingto the overall success of the sales teamthrough suggesting areas for improvement and opportunities for focusing new business campaigns Skills & Qualifications Essential Experience working in a FMCG or food-related role Experience within a contact centre environment or other sales/customer service role Self-motivated, competitive individual with drive and atrack record of successfully meeting sales targets Ability to learn about products and services and explain them to customers Excellent communication and interpersonal skills Strong negotiation skills with the ability to resolve issues and address complaints effectively Experiencemeeting targets within a team environment Confident and professional manner Skills & Qualifications Desirable Proficient in MS Office and SAP Direct sales What We Offer Compensation: €28k Base + Commission Hybrid Work arrangement (3 days onsite, 2 WFH) 6% Pension Top Up Income Continuance (Illness) and Life Assurance Cover Maternity and Paternity top up Flexible and Hybrid Working Arrangements Gym on Site Free Parking 1 day paid CSR Leave 1 day paid Wellness Leave 22 days annual leave increasing to 26 days Annual Leave after 5 years service Subsidised canteen Free coffee and tea Bike to work scheme. Nursing room Prayer room Employee Support Service Further Education Sponsorship Flu vaccine programme Skills: Knowledge of the food sector customer service sales Benefits: Bonus Canteen Commission Educational assistance Gym Life Assurance Parking

Company description: ARYZTA is one of the leading international specialist food companies in the world. We specialise in baked goods as well as sweet and savoury food, and we are a global supplier to the food service, retail and quick service restaurant sectors. Our impressive range of products and capabilities include a variety of breads and sweet and savoury food. You may already be familiar with some of our delicious products which are sold on shelves and in restaurants across the country. We're also the bakery behind on of Ireland's household favourites Cuisine de France! Job description: The Candidate We're looking for an enthusiastic, target driven Customer Service Agent to join our friendly Customer Service team in our Grange Castle office (Dublin 22). You should be an excellent communicator, be comfortable presenting products or services over the phone, as well as dealing with customer concerns and queries. The Role Our customer service agents are responsible for: Deliveringprofessional, efficient and timelycustomer service Contacting existing, new andlapsed customers via outbound and inbound calls to Asking questions to identify customer needsand maximise sales opportunities Processing ordersaccurately Going the extra mile to meet sales targets, facilitate future sales, and sellnew products Developing relationships and building rapport to ensure customer satisfaction Being the experts inour product portfolio and understanding of industry trends Contributingto the overall success of the sales teamthrough suggesting areas for improvement and opportunities for focusing new business campaigns Skills & Qualifications Essential Experience working in a FMCG or food-related role Experience within a contact centre environment or other sales/customer service role Self-motivated, competitive individual with drive and atrack record of successfully meeting sales targets Ability to learn about products and services and explain them to customers Excellent communication and interpersonal skills Strong negotiation skills with the ability to resolve issues and address complaints effectively Experiencemeeting targets within a team environment Confident and professional manner Skills & Qualifications Desirable Proficient in MS Office and SAP Direct sales What We Offer Compensation: €28k Base + Commission Hybrid Work arrangement (3 days onsite, 2 WFH) 6% Pension Top Up Income Continuance (Illness) and Life Assurance Cover Maternity and Paternity top up Flexible and Hybrid Working Arrangements Gym on Site Free Parking 1 day paid CSR Leave 1 day paid Wellness Leave 22 days annual leave increasing to 26 days Annual Leave after 5 years service Subsidised canteen Free coffee and tea Bike to work scheme. Nursing room Prayer room Employee Support Service Further Education Sponsorship Flu vaccine programme Skills: Knowledge of the food sector customer service sales Benefits: Bonus Canteen Commission Educational assistance Gym Life Assurance Parking

**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 40-hour week over 4 days and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**_Disclaimer:_**
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

**Job Description :**
**Job Title:** Logistics Customer Service Manager
**Location:** Dublin
Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo's 30,000+ people work in Supply Chain and Manufacturing. It's an intricate and sophisticated operation that's the product of logistical, manufacturing, and technical collaborations.
Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We're committed to realising our 'Society 2030: Spirit of Progress' goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we'll help you to thrive in our inclusive culture.
**About the role:**
This role manages the customer service and logistics operations for Diageo's NI keg and IOI packaged goods portfolio, covering warehousing, secondary distribution, and reverse logistics. It collaborates with internal teams (Demand, Planning, Primary Logistics) and external collaborators (3PLs, customers, representative bodies). The role is pivotal in ensuring seamless service delivery to over 10,000 customers weekly across On-Trade and Off-Trade channels.
This role will lead the Northern Ireland and Ireland of Ireland packaged goods logistics customer service function, ensuring high service levels, operational efficiency, and collaborator satisfaction. The role requires balancing strategic oversight with hands-on leadership, especially in navigating complex interpersonal dynamics and emotional intelligence across diverse collaborator groups.
**Role Responsibilities:**
+ **Customer Service Leadership** : Own the customer experience across logistics touchpoints, ensuring Key Performance Indicators are met or exceeded.
+ Customer & Relationship Management: Build and maintain strong relationships with internal teams and external partners.
+ **People Leadership** : Lead with empathy and resilience, managing emotional dynamics and fostering a culture of trust and accountability.
+ **Project & Change Management:** Drive continuous improvement and lead strategic projects that enhance service, reduce costs, and improve compliance.
+ **Contract & Budget Oversight:** Manage 3PL contracts and operational budgets, ensuring value delivery and adherence to SLAs.
+ **Compliance & Safety:** Champion health and safety standards and ensure full compliance with legal and Diageo policies.
+ **Knowledge Leadership:** Act as a go-to expert and "super user," demonstrating deep institutional knowledge to support team development and operational excellence.
**Experience / skills required:**
+ Degree or equivalent experience in Supply Chain, Logistics, or related field
+ 5+ years in logistics management, preferably in FMCG or drinks industry
+ Proven experience in contract management, project leadership, and collaborator engagement
+ Strong emotional intelligence and people management skills
+ Familiarity with SAP and Diageo systems
+ Deep understanding of Republic of ireland keg operations and retail logistics landscape
+ Ability to flex communication style across diverse collaborators
+ Resilience and maturity in handling high-pressure, emotionally charged situations
+ Strategic mindset with a hands-on approach to problem-solving
+ Trusted leadership presence-able to "stand up when needed"
+ Passion for continuous improvement and team engagement
**Flexible Working Statement:**
Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.
**Diversity statement:**
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
_If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._
**Worker Type :**
Regular
**Primary Location:**
St James Gate
**Additional Locations :**
**Job Posting Start Date :**

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (

Bolands Wexford are seeking an enthusiastic customer service orientated employee to join their team, based in Wexford. OTE €35000 per annum. Responsibility: Managing Service Desk in a friendly, efficient and effective manner, whilst maintaining a positive approach to customer satisfaction. Must be strong in customer service skills. Are you a people person who loves making your customers happy? Key Requirements: The successful candidate must consider customer service as paramount Have strong IT Skills Be highly motivated to meet targets and drive sales Have strong organisational and planning skills Be efficient with good attention to detail Have a full clean valid driving licence Full training will be provided for the successful candidate Skills: Reception Customer Service Hospitality

Teamworx is looking for a dedicated Customer Service Supporter (Based On-Site in Park West)

Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Center with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for.

You will be an ambassador for our clients business in Ireland, being on the front line and providing the best Customer Service within any channel preferred. Based in our Support Centre in Park West, this is an exciting challenge to make your mark!

You Meet possibilities and we offer you* …

· competitive salary and benefit package

· great opportunities for professional development in an international company

· personal development with first-class practical trainings

· a great company culture

· the chance to compete, win and celebrate excellent performance

You Bring dedication and you…

· put customers first and deliver a great experience

· enjoy communicating and helping customers in different channels

· provide professional advice and solutions for the customer

· thrive in a busy and dynamic environment

· want to be a part of a great team

· support the stores and provide efficient cooperation within retail

Want to find out more? Contact Maurice Powell, Commercial Director,Teamworx on or send your CV today.(PLEASE NOTE THIS ROLE IS BASED ON SITE IN PARK WEST AND IS NOT A REMOTE OR HYBRID ROLE)TEAMWORX DEAL IN ALL AREAS OF RETAIL, HOSPITALITY AND HEAD OFFICE ROLES. CHECK OUT OUR WEBSITE FOR MANY MORE VACANCIES. 

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi.
**Team/Role Overview**
The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
**What you will do:**
+ Manage a portfolio of high-profile clients, ensuring queries are acknowledged, investigated and resolved timely and professionally and in line with departmental standards
+ Provide coaching and support to team and serve a point of contact for esclations
+ Develop and maintain client portfolio through regular calls and face to face interaction, as needed
+ Inform clients about problems (system failures, market issues) and provide regular resolution updates
+ Advise on and advocate the implementation of process improvement and reengineering to improve client experience
+ Maintain knowledge of new market and regulatory requirements affecting client portfolio/base
+ Escalate customer feedback, processing delays and errors appropriately
+ Conduct necessary analyses to resolve problems, liaising with internal teams on escalation, as necessary
+ Complete tasks such as reviews, audit preparation, capacity planning, reporting and maintain control environment
+ Participate in and advise on inquiry-volume reduction, client experience initiatives and cross-departmental initiatives
**What we'll need from you**
+ Customer service experience within a financial institution.
+ **German or Italian speaking is an advantage**
+ Demonstrated project management and organizational skills to prioritize multiple tasks
+ Proven self-reliance and accountability and ability to manage risk
+ Consistently demonstrate clear and concise written and verbal communication with ability to influence stakeholders
+ Proven investigative and analytical skills
+ Consistently deliver high-quality customer service with focus on building client relationships and achieving quality results
**What we can offer you**
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. ( these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
#LI-LC1
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**Job Family Group:**
Customer Service
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**Job Family:**
Institutional Customer Service
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Teamworx are recruiting for a number of Customer Service Agents for their  client based in North Dublin.                                   

Overview

Would you like a new job where you can deliver an outstanding and memorable experience to customers? As part of an experienced team working with a leading bathroom brand you will play a part in delivering exceptional customer service.  We believe support matters, and supporting our customers, and our Customer Experience Team is at the heart of how we deliver this service to our customers. We pride ourselves on being big enough to take responsibility and small enough to keep it personal.

If you would like to work as part of this award-winning team we would love to hear from you. 

Our business is deeply committed to excellence in everything we do for customer, consumer and employees alike. Our client has been recognised in the Deloitte Best Managed Companies in Ireland awards with the Gold Standard. Our core values which guide our actions are Support, Openness, New Thinking, Ambition,  and Sustainability . 

Hours of Work

Monday- Friday 8.30 am-5.00 pm ( Full Time / Perm position)

Benefits

Generous salary DOE20 annual leave days + Company Day on Good FridayCompany Pension Scheme after 6 monthsChristmas BonusGenerous Employee DiscountVHI Employee Assistance ProgramBike to Work SchemeEmployee Referral Scheme

Responsibilities

Processing of customer sales orders, confirming order price and delivery dates and the agreed turnaround timeChase and follow up on estimated arrival times from the purchasing team and advising customers with updatesManaging back orders to strict deadlinesDealing with all customer queries to the required standardSupporting the customer service, technical support and showroom teams with other customer requirements when necessaryInvolvement in standards improvements and progression with the customer experience managerPromote products and offer alternatives that will benefit our customersSupport and liaise with purchasing on the order/sales trends of customers for forecast/budgetary purposesMaintaining excellent customer relationshipsBuild and maintain excellent product knowledgeEnsure effective communication with all departmentsLiaising closely with the warehouse and finance teams on outgoing orders and customer returns

Requirements

Proven experience in dealing with customer queries to the point of resolutionExcellent customer facing, telephone and electronic communication with a proven ability to be able to listen to customer queries and respond appropriatelyProven ability to solve problems and exude calmness under pressureWell organised and excellent attention to detailExcellent computer skillsThird level qualification in business or related field is desirable For more information on this exciting role please contact Maurice on

Supermarket Customer Service Manager Job Limerick

My client who is one of the top-performing supermarket groups in Ireland is recruiting for a Customer Service Manager to join their business in one of their busy and vibrant stores located in Limerick. The store operates with extremely high standards and is highly admired by its grocery competitors nationwide. As a Retail Grocery Customer Service Manager, you will oversee the management of a well-established team to increase productivity and maximise sales for the store while having the opportunity to develop your retail experience and skills within an award-winning team. This particular retail group has stores nationwide and has a great track record of promoting high achievers into regional manager roles. This is a great opportunity for an enthusiastic grocery retail manager looking to make their mark in an award-winning company.  

Our client offers a competitive salary from €33,000 up to €6,000 DOE.

What’s in it for you with this Supermarket Customer Service Manager Job: 

Salary from €33 0 up to ,000 DOE An opportunity to work with one of the best retail brand names in the market.Internal promotion opportunities  Training and coaching opportunities are available

Responsibilities for this Supermarket Customer Service Manager Job: 

Overall management of a busy checkout department. Supervision of a team of up to ten people when on duty. Rostering for a team of up to 10 staff plus.Queue management. Ensuring all staff have the tools required to complete their role. Covering the customer service desk by assisting customers with questions/queries. Overseeing the store end of the home delivery service. Staff training and development. Assisting the store manager in other areas of the store if/when required. 

The ideal candidate for this Retail Supermarket Checkout Manager Job: 

Previous experience as a checkout manager/supervisor/ sales assistant with experience making rosters and processing returns within a busy retail grocery environment – this is essential.  Must be experienced in using a till/cash register system.  Proficient in Microsoft Office especially Excel for reporting Must have strong people management skills. Strong customer service skills essential Must have staff training & development experience. Must be able to work as part of a team and on own initiative. 

If you are interested in the role, please apply below or send your CV to Sean Thomas, Head of Grocery Recruitment, email:   or contact: for more info confidentially. We here at Teamworx Recruitment assist with recruiting a variety of management and food specialist roles across Ireland. If you have any hiring needs, we would love to assist you. For further on our services and to browse our amazing career opportunities, please check out our website: 

 INDGRO