1,248 IT Associate jobs in Ireland

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

At Eli Lilly Cork, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 45,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for patients around the world.

Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our 'Live Your BEST Life'

wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, embRACE, LGBTQ+ & Ally and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself

Purpose
The Trial Capabilities Associate, Budgets & Contracts provides clinical trial capabilities in support of clinical development. The Associate, Budgets & Contracts is accountable to ensure the investigator sites meet requirements to enroll study participants into clinical trials from budgets and contracts perspective and support ongoing budgets and contracts activities during site maintenance and close-out. The Associate, Budgets & Contracts is responsible for execution of the budget and contract, and activities related to clinical finance and records management. The Associate, Budgets & Contracts will ensure inspection readiness through contribution to a complete, accurate and readily available Trial Master File. Additional local responsibilities may be required as needed/appropriate for the local geography and/or to cover regional differences.

Primary Responsibilities:
This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

• Clinical Trial Responsibilities

Initiate investigator site activities, including communicate and negotiate budgets and contracts with site personnel, service providers and internal teams, negotiate and obtain fully executed contract, and effectively drive timelines aligned with company priorities

Responsible for meeting and exceeding goals for clinical trial initiation for development programs in the region of responsibility

Responsible for ensuring site initiation and maintenance activities comply with local/regional requirements, data privacy requirements and Lilly quality standards.

Communicate directly with sites to enable start-up and maintain an active collaboration with sites regarding budgets and contracts activities during maintenance and close-out

Identify, communicate, and resolve issues related to budgets and contracts

Ensure country specific regulatory and data privacy requirements are incorporated into budget and contract documents and any other documents/systems

Leverage previous site / review board engagements to efficiently drive new work

Populate internal systems to ensure accuracy of trial / site performance

Understand and comply with procurements, legal and financial requirements and procedures

Populate relevant Trial Master Files and libraries for future reference

Provide feedback and shared learning for continuous improvement

Leverage trial prioritization

Anticipate and monitor dynamically changing priorities

• Clinical Finance Responsibilities

Collect and administer financial data from contracting partners and vendors

Ensure finance specific requirements are administered in budget and contract documents

Ensure internal financial requirements are communicated to contracting partners and vendors

Ensure contracting partner and vendor financial requirements are communicated to internally

Support contracting partners, vendors and internal stakeholders during the payment process

Identify, communicate, and resolve issues related to payments

Minimum Qualification Requirements

• Bachelor's degree preferably in a scientific, health related, engineering, economics or project management field, two years clinical research experience (CRO, sponsor or healthcare service provider) or relevant budget and contract negotiation experience preferred
• Understanding of the overall clinical development paradigm and the importance of efficient site activation
• Appreciation of / experience in compliance-driven environment
• Ability to learn and comply with financial and legal guidelines and policies (budget and contract)
• Effective communication, negotiation, and problem solving skills
• Self-management and organizational skills
• Language Capabilities (English and Italian language essential).

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Associate/Snr Associate - Trial Capabilities – Polish Speaking
Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our 'Live Your BEST Life' wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, embRACE, LGBTQ+ & Ally and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself
Purpose
The purpose of the
Trial Capabilities Associate- Polish
role is to provide clinical trial capabilities in support of clinical development. The associate is accountable to ensure the investigator sites meet requirements to enroll study participants into clinical trials and support ongoing activities during site maintenance and close-out. The associate is responsible for obtaining clinical trial authorizations and ethical approvals, and activities related to records management and site training. The associate will ensure inspection readiness through a complete, accurate and readily available Trial Master File. Additional local responsibilities may be required as needed/appropriate for the local geography and/or to cover regional differences.

Primary Responsibilities:
This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description.

Clinical Trial Responsibilities

• Initiate investigator site activities, including collection and submission of regulatory documents, customization and negotiation of informed consent documents, serve as the point of contact for a site's ERB and Competent Authority (CA) (where applicable), track and ensure site compliance to required training, and effectively drive timelines aligned with company priorities
• Communicate directly with sites to enable start-up and maintain an active collaboration with sites during maintenance and close-out
• Identify, communicate, and resolve issues
• Ensure country specific regulatory and data privacy requirements are incorporated into submission documents and any other documents/systems
• Leverage previous site / review board engagements to efficiently drive new work
• Populate internal systems to ensure accuracy of trial / site performance
• Understand and comply with procurements, legal and financial requirements and procedures
• Populate Trial Master Files and libraries for future reference
• Provide feedback and shared learning for continuous improvement
• Leverage trial prioritization
• Anticipate and monitor dynamically changing priorities

Minimum Qualification Requirements

• Bachelor's degree preferably in a scientific or health related field
• Understanding of the overall clinical development paradigm and the importance of efficient site activation
• Applied knowledge of project management processes and skills
• Appreciation of / experience in compliance-driven environment
• Effective communication, negotiation, and problem-solving skills
• Self-management and organizational skills
• Language Capabilities (Polish and English required)

Additional Preferences

• Two years clinical research experience or relevant experience preferred

Note: When applying internally for a position your current supervisor receives notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Associate/Associate Director - Building Surveying | Drees & Sommer

Dublin

Full-time | Permanent

About Drees & Sommer

Drees & Sommer is a leading European multi-disciplinary surveying, engineering and project management consultancy, with over 6,000 professionals globally. Known for serving sectors such as real estate, data centres, automotive, gigafactories, semiconductor manufacturing, and life sciences, Drees & Sommer is a trusted partner to both public and private sector clients.

As part of their ambitious organic growth strategy, they are expanding into Ireland and are looking for an experienced Building Surveyor at either Associate or Associate Director level to help establish and lead the Dublin office. This is an exciting opportunity to build up the office from the ground up, leveraging their existing client base and live projects in the region.

The Role

This is an exceptional opportunity to lead the Building Surveying workstream for Drees & Sommer in Ireland, helping to establish the office while focusing on project delivery and talent acquisition. While business development will play a part in the role, your main focus will be to build and grow the Dublin office's service delivery for existing clients, especially leveraging the projects already underway in the region.

You'll have the advantage of stepping into a position with an existing project workstream in Dublin, as well as access to an established client base serviced from the UK and Belfast. These clients, many of whom are major European companies with a presence in Ireland, will provide you with immediate opportunities for delivery and further relationship-building.

Key responsibilities;

• Lead the Building Surveying Workstream
• Manage and oversee the building surveying services in Dublin, ensuring the delivery of high-quality work for clients across various sectors.
• Leverage Existing Projects & Clients
• Tap into the live projects being serviced by the UK and Belfast offices, and build strong local relationships with existing clients who already have active work in Ireland.
• Delivery-Focused Leadership
• Drive the successful delivery of building surveying projects, ensuring excellence in quality, safety, and client satisfaction.
• Talent Acquisition
• Focus on building a strong team in Dublin, attracting top-tier talent in building surveying to support the growing office.
• Collaborative Approach
• Work closely with the UK and European teams to ensure the Dublin office's work aligns with the broader company strategy, with a strong focus on collaboration and knowledge-sharing.
• Business Development
• support business development efforts by identifying opportunities to expand existing relationships and secure additional work within Ireland.

The Ideal Candidate

We are looking for an ambitious, driven Building Surveyor with the following;

• Chartered status (MRICS) in Building Surveying or equivalent.
• Experience at Associate or Associate Director level, or a Senior Surveyor looking to take the next step.
• Proven experience in delivering high-quality building surveying services, particularly in real estate, data centres, or infrastructure sectors.
• A strong delivery focus, with the ability to manage multiple projects and ensure high client satisfaction.
• Experience in team leadership and the ability to attract top talent to build a strong team in Dublin.
• Strong collaborative skills, with the ability to work seamlessly with teams across the UK, Ireland, and Europe.
• A client-focused mindset, ready to build on existing relationships and further strengthen Drees & Sommer's reputation in Ireland.

Why Join Drees & Sommer?

• Immediate Impact
• This is a key leadership role where you will be instrumental in shaping the Dublin office while working with an existing client base and live projects.
• Collaborative Environment
• Drees & Sommer has a highly collaborative approach, meaning you'll be working closely with teams across Europe and the UK to deliver projects and further grow the business.
• Focused on Delivery
• The role is centered on delivering exceptional surveying services, with opportunities to expand your leadership as the office grows.
• Growth Potential
• As the office develops, there are significant opportunities for you to shape the future of the Dublin office and potentially advance to senior leadership positions within the wider Drees & Sommer group.
• Support and Resources
• You'll have the full backing of a global firm with an established client base, a strong European presence, and dedicated support from the UK and Belfast offices.

The Next Step

This is an exciting opportunity to help build Drees & Sommer's Dublin office from the ground up, focusing on service delivery, client relationships, and team growth. If you're ready to take the lead and help shape the future of building surveying in Ireland, we want to hear from you.

For a confidential conversation about this exceptional opportunity, please submit your CV or contact Dean Forster at Tempest Jones on

What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

You will be working with senior people in the Ireland and UK Team to further develop and expand our market share with clients in Ireland, as an important component of the wider Transport strategy .

The

successful

candidate will lead and help

grow

a

team

delivering

successful

transport

schemes

for

our

clients.

A little more about your role.

You will have established client relationships and extensive experience of business development and work-winning, possessing an active understanding of the current transport market in Ireland. This skill set will be coupled with a proven ability to lead major transport planning and multi-disciplinary commissions.

• Building and managing client relationships for our national and local frameworks to grow our portfolio of work.

• Leading transport planning and modelling support to project teams in the delivery of a varied portfolio of projects alongside colleagues in other service lines to deliver large multi-disciplinary projects.

• Build a local transport team leading and encouraging professional development through mentoring and training.

What we will be looking for you to demonstrate.

• A proven ability to develop and service a productive client work base in Ireland;

• Existing relationships with key clients e.g. TII, NTA;

• A proven track record in managing and directing transport projects;

• An in-depth understanding of transport project development processes and/or expertise in transport modelling;

• Significant experience in transport planning including production and review of transport plans and strategies, feasibility studies, Option Assessment Reports and Business Case development;

• Knowledge of current transport policy at sub-regional, regional and national level;

• Extensive knowledge of applicable transport guidance and best practice;

• Strong numerical and analytical skills and excellent working knowledge of MS Office tools;

• Ability to produce project reports, including technical documents to a high technical standard;

• Ability to communicate technical arguments to technical and non-technical clients, and present outputs from studies to range of audiences;

• Chartered Membership of a relevant professional body;

• Strong technical and project leadership across a portfolio of projects and clients; and

• Experience of negotiating with a range of stakeholders through the application of strong communication and collaboration skills.

Imagine a better future for you and a better future for us all.

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

With us, you can. Apply today.

We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.

WHAT'S IN IT FOR YOU?

Work-life balance

At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community.

Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.

Inclusivity & Belonging

We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.

Health & Wellbeing

We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.

Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.

Flex your time

To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.

We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.

Your development

We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.

#WeAreWSP

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Job Description
What if you could do the kind of work the world needs?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

You will be working with senior people in the Ireland and UK Team to further develop and expand our market share with clients in Ireland, as an important component of the wider Transport strategy .

The successful candidate will lead and help grow a team delivering successful transport schemes for our clients.

A Little More About Your Role.
You will have established client relationships and extensive experience of business development and work-winning, possessing an active understanding of the current transport market in Ireland. This skill set will be coupled with a proven ability to lead major transport planning and multi-disciplinary commissions.

• Building and managing client relationships for our national and local frameworks to grow our portfolio of work.
• Leading transport planning and modelling support to project teams in the delivery of a varied portfolio of projects alongside colleagues in other service lines to deliver large multi-disciplinary projects.
• Build a local transport team leading and encouraging professional development through mentoring and training.

What we will be looking for you to demonstrate.

• A proven ability to develop and service a productive client work base in Ireland;
• Existing relationships with key clients e.g. TII, NTA;
• A proven track record in managing and directing transport projects;
• An in-depth understanding of transport project development processes and/or expertise in transport modelling;
• Significant experience in transport planning including production and review of transport plans and strategies, feasibility studies, Option Assessment Reports and Business Case development;
• Knowledge of current transport policy at sub-regional, regional and national level;
• Extensive knowledge of applicable transport guidance and best practice;
• Strong numerical and analytical skills and excellent working knowledge of MS Office tools;
• Ability to produce project reports, including technical documents to a high technical standard;
• Ability to communicate technical arguments to technical and non-technical clients, and present outputs from studies to range of audiences;
• Chartered Membership of a relevant professional body;
• Strong technical and project leadership across a portfolio of projects and clients; and
• Experience of negotiating with a range of stakeholders through the application of strong communication and collaboration skills.

Imagine a better future for you and a better future for us all.
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

With us, you can. Apply today.
About Us
We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.

WHAT'S IN IT FOR YOU?
Work-life balance
At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community.

Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.

Inclusivity & Belonging
We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.

Health & Wellbeing
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.

Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.

Flex your time
To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.

We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.

Your development
We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.

#WeAreWSP
Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

At Eli Lilly Cork, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 45,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for patients around the world.

Eli Lilly Cork is made up of a talented diverse team of over 2,000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more.

Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our 'Live Your BEST Life' wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself

Purpose
Dedicated to enhancing patient experiences across all phases of clinical trials, the Patient Engagement organization boasts an advanced internal Health Literacy capability. This innovative team specializes in crafting engaging patient-centric clinical trial communications and materials in multiple media formats spanning patient education, recruitment, retention, and executing comprehensive health literacy strategies.

Primary Responsibilities
This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

• Document Preparation, Development and Finalization/Document Management.
• Effectively collect and evaluate data, information, and input from multiple sources, functions, and regions to effectively create and deliver impactful and streamlined health literacy optimized patient-facing clinical trial communications.
• Plan (including organizing/preparing outlines), write (including first-draft authoring), edit, review and coordinate the publication and distribution of patient-facing clinical trial health literate communications.
• Conduct effective document initiation to ensure authoring team alignment, optimal audience engagement, base message and understanding.
• Ensure data are presented in a clear, complete, accurate, and concise manner.
• Ensure that key data, strategically aligned scientific narrative, elements from internal guidance and resource documents are included appropriately in all documents, and that data and content created is integrated, accurate, balanced and supported by appropriate data.
• Ensure and coordinate quality checks for accuracy, collate reviewer's comments, adjust content of document as required based on internal/external input, and prepare final version.
• Exhibit flexibility in moving across development and preparation of multiple document types.
• Work with Health Literacy team and extended teams to ensure smooth and timely development of documents and escalate issues, as appropriate, to ensure document completion.
• Leverage health literacy best practices to ensure all content is optimized for intended audiences.
• Influence or negotiate change of timelines and content with other team members.
• Adhere to compliance standards leveraging the Lilly Brand book and Lilly Global Health Literacy Toolkit
• Advocate internally and externally for appropriate audience engagement and best health literacy practices on all applicable work products.
• Project and Stakeholder Management.
• Lead the writing process and apply effective project management skills to ensure timely completion of documents
• Serve as the BU health literacy content creation point of contact for molecule teams to offer best practices and creative strategies to create dynamic content experiences
• Knowledge and Skills Development
• Maintain and enhance therapeutic area knowledge including disease state and compound(s) for assigned project(s).
• Maintain and enhance content creation skills to align with audience needs and technology/digital evolution
• Exhibit flexibility in moving across document types, therapeutic areas, and compounds, depending on project assignment.
• Knowledge Sharing
• Provide peer coaching to others by sharing technical information, giving guidance, answering questions.
• Recognized for technical expertise in development of health literate documents.
• Network with others (including other functions and regions) to identify and share best practices.
• Contribute to process improvements, suggesting opportunities where appropriate.

Minimum Qualification Requirements

• Bachelor's degree in scientific, health, communications, or technology related field
• Or, Bachelor's degree in any field with at least two years of clinical development experience
• Strong communication and interpersonal skills
• A writing exercise is required as part of the candidate evaluation process

Other Information/Additional Preferences

• Advanced degree (PhD, MD, PharmD, MA, MBBS) in sciences or health related field.
• Demonstrated mastery of verbal and written English skills in the medical, scientific or health outcomes or technical writing fields
• Experience in medical writing and/or creation of SEO-friendly website content
• Previous training and experience in disseminating results in clinical, health economics, health outcomes, health literacy, disease management, and/or population health.
• Relevant experience in clinical development, clinical trial process, health-outcomes research or regulatory activities
• Clinical pharmacology, therapeutic area, or other medical and scientific specific knowledge and experience specific to hiring area (e.g., neuroscience, oncology, cardiovascular, immunology or endocrine expertise).
• Demonstrated project management and time management skills.
• Demonstrated high-level end-user computer skills (e.g., word processing, tables and graphics, spreadsheets, presentation and templates).
• Extensive experience in writing, reviewing, and publishing scientific materials and the ability to appraise scientific literature and raw data critically.
• Ability to communicate clearly and succinctly with all audiences and forums through exemplary oral and written communication skills.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our 'Live Your BEST Life'

wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, embRACE, LGBTQ+ & Ally and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself

• Fluent English and Native-level German are required for this role**
• This is a 12-month fixed-term contract**

The Medical Information (MI) organization combines scientific knowledge and communication expertise in order to organize and deliver relevant medical communications that are meaningful and relevant to customers, enhance patient care and advance the quality and transparency of Lilly research.

Medical information provides answers to unsolicited medical requests from customers. Answers are created based on professional and scientific expertise, and serve as an essential link between Lilly and customers (HCPs or patients, respectively). Careful listening to customer needs and adequate responding to customer inquiries is associated with a positive customer experience.

The purpose of the Customer Excellence & Medical Solution role is to:

• Provide a timely, professional and quality response to medical/pharmaceutical inquiries from customer (e.g. healthcare professionals, patients).
• Align to the standards and with a focus on customer experience (CX).
• Document all customer interactions (including enquiries, Product Complaints and Adverse Events) in the appropriate computer systems, following the appropriate business procedures to ensure regulatory compliance.

Customer Excellence & Medical Solution function combines scientific knowledge and communication expertise to deliver relevant medical content that:

• are meaningful and relevant to customers
• enables informed and balanced treatment decisions that enhance patient care
• advances the quality and transparency of Lilly research.

Answers are created based on the customer's professional and scientific expertise and serve as an essential link between Lilly's products and services and our customers (healthcare professionals or patients). Answers are provided to unsolicited medical requests from customers via traditional channels (phone/email) and increasingly, virtually. Careful listening to customer needs and a quality response to their inquiry is associated with a positive customer experience (CX).

Primary Responsibilities:
This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

Enquiries Management

• Handle calls requesting product information from HCPs and other customers.
• Handle customers' queries by providing balanced, accurate and non-promotional information in a courteous, professional manner with predefined answers/resources.
• Identify queries containing either adverse events or product quality complaints, handle and document these in accordance with the appropriate operating procedures.
• Accurately record all medical and pharmaceutical communication transactions into the appropriate database. Documentation is to be concise, thorough, and accurate in accordance with Good Documentation Practices.
• Support the organisation with the maintenance of the knowledge database.
• Facilitate fulfilment of customers' requests.
• Escalate all enquiries without predefined answers according to defined processes.
• Utilize computer technology to handle high call volumes.
• Ensure optimal customer satisfaction.

Create, Promote and Maintain Operational Excellence

• Share most effective methods and practices with colleagues to satisfy customer needs and provide input/feedback to continuously improve daily processes.
• Maintain and enhance Lilly product and organizational knowledge.
• Support organizational changes and demonstrate flexibility in providing coverage and/or availability for the front line via scheduling adjustments for unexpected absences, events, or call volume variances.
• Participate in internal and external educational opportunities relevant to the function or customer service environment. Attend team meetings regularly.
• Response to Crisis/Red Flag calls and refer to staff until resolution.

Compliance

• Integrate compliance into daily activities.
• Comply with any corrective and preventive actions.
• Cooperate with investigations, monitoring and audits.
• Ensure adverse event and product complaints are processed within timelines and procedures.

Partnership

• Identify and build strong partnerships with key internal stakeholders, relevant to responsibilities and area of expertise.
• Liaise with partners to support business operations (e.g. systems expertise/training).

Additional Responsibilities – Depending On The Competency And Experience

• Delivery & Operational Excellence

• Ensure team deliver services that meet customers' needs (internal and external), with a focus on excellent customer experience and goals.

• Ensure readiness to support the successful EU launch of new products/indications.
• Ensuring optimization and improvement where required.
• Monitor and report on a regular basis on self-monitoring to ensure quality standards in MI request handling.

• Develop and maintain content.

• People and Culture

• Fulfil people management responsibilities including recruitment, performance management and training including individual development plans.

• Mentor and coach team members and other functions/roles, nurturing an environment where they can excel through encouragement and empowerment.
• Optimizing cross-functional collaboration and teamwork.
• Create a culture of empowered decision making, shared learning, risk taking and lean operations.

• Participate in cross-functional succession planning and talent development.

• Partnership and Outreach

• Maintain effective partnerships with relevant business partners to leverage the team's expertise to appropriately support strategic objectives and initiatives.

Minimum Qualification Requirements

• Bachelor's degree, diploma, medical or pharmaceutical technical assistant or equivalent in health care, natural sciences, pharmacy, nutritional specialists or a related discipline, or relevant equivalent business experience. Business experience, such as a medical sales representative, will also be considered.
• Educational/work background in health care, medical affairs, clinical development, and the scientific or medical communications field to understand national health care systems and organisational hierarchies.
• Fluency in English and Native-level German.

Other Information/Additional Preferences

• Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner.
• Excellent written skills to succinctly, accurately and objectively respond to customers queries.
• Able to respond flexibly and empathetically to customer needs, managing their expectations effectively.
• Proactive, analytical and pragmatic approach to problem solving.
• Able to work under pressure, juggling short deadlines, multiple priorities and concern for maintaining standards.
• Good time management skills.
• Effective prioritization showing ability to be flexible whilst meeting customer needs and managing their expectations.
• Proficient computer skills.
• Knowledge of customer center or medical information operational experience.
• Project management experience would be an advantage.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our 'Live Your BEST Life' wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself

Clinical Trial Foundations (CTF), as part of Clinical Design, Delivery and Analytics (CDDA), delivers innovative and reliable systems, processes, and information to enable clinical development and speed medicines to patients. The Clinical Systems Management/Emerging Technology Operations role will support systems used in the management of clinical trials. The role will be based in the Global Business Solutions (GBS) center in Cork, with daily functional interactions with the wider team in the US. Working closely with colleagues in CDDA, Information & Digital Solutions (IDS), and other components of the R&D organization, the Clinical Systems Management/Emerging Technology Operations role will help deliver the operational, compliance, and quality status of prioritized CDDA business system support. This role will also assist with functional area business and IDS processes related to the development and lifecycle management of these systems, and/or digital technologies including data information & migration services.

Primary Responsibilities

• Maintain and grow a strong working knowledge of the various systems used across CDDA in clinical trials.
• Use expertise in business process understanding, development and support, to manage CDDA business systems.
• Provide technical knowledge and help with the coordination of all CDDA business system support, maintenance, and deployment activities.
• Provide as needed support for the timely installation of new releases and patches by providing technical expertise, associated training, and business process development.
• Resolve system issues quickly to ensure continued access; apply root cause analysis as needed.
• Provide support to system users with queries and incidents in line with agreed Service Level Agreements.
• Identify system risks and issues and raise concerns appropriately.
• Apply knowledge and experience to continuously improve functionality and efficiency.
• Partner across functions, geographies and vendor staff as needed.
• Understand and respond to customer feedback on systems.
• Manage user access to relevant systems ensuring that users have met the access requirements.
• Support system testing as needed.
• Support internal audits and external inspections as needed.
• Develop and support user training as needed, including maintenance of job aids, FAQs, knowledge base, etc.
• Complete data movement activities and associated quality checks.
• Develop and maintain metrics as needed.

Basic Requirements

• Bachelor's degree preferably in Computer Science or IT, or equivalent work experience, preferred.
• Applied experience in medical, quality, clinical drug development, or clinical information flow, preferred
• Excellent oral and written communication skills; able to communicate clearly and succinctly with team members and leadership.
• Strong problem-solving skills; able to anticipate and recognize problems, diagnose root causes and take corrective action to prevent recurrence within the team.
• Excellent self-management and organizational skills; able to manage workload, set personal priorities and adjust as needed.
• Flexibility to adjust quickly and effectively to frequent change and altered priorities.

Other Information/Additional Preferences

• Advanced degree in relevant field.
• Experience in clinical development data systems as well as current and evolving technologies to support clinical development.
• Knowledge and/or experience in project management of data migration and reporting.
• Good interpersonal and leadership skills.
• Demonstrated strength in logical thought and critical thinking.
• Ability and experience in building consensus and resolving conflict to drive progress.
• Flexibility in approach and/or high learning agility.
• Ability to adjust to unexpected business opportunities while also being a catalyst for positive change.
• Knowledge of regulatory and quality requirements governing clinical data development.
• Exceptional customer focus.
• Strong collaboration and teamwork skills.
• Limited Travel 10%

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

At Eli Lilly Cork, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 45,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for patients around the world.

Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse

People Development services, Educational Assistance, and our 'Live Your BEST Life' wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all.

Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself

Purpose
The Associate, Regulatory CMC, Regulatory Delivery & Excellence (RD&E) leads, in partnership with the GRA-CMC RA Scientists, the various aspects of global marketing authorization submission management processes. The Associate, Regulatory CMC also partners with GRA-CMC Scientists to help create and manage RIM submission content, and to provide guidance on structure and content placement within CTD registration submissions, and to provide assistance with submission related Ministry of Health responses or Lilly affiliate questions. The Associate, Regulatory CMC works within regulations to expedite the registration and lifecycle maintenance of products. This is accomplished by a strong working knowledge of internal procedures, guidance's and regulatory precedence. The Associate, Regulatory CMC will triage and manage the communications between our Lilly Affiliates, GRA-CMC Scientists, Specialists, and the Quality/ Reg Representatives. The Associate, Regulatory CMC utilizes GRA-CMC submission process expertise and their expertise with Information Technology tools to develop project management expectations across projects. Based on implementation and supply chain needs within manufacturing, the Associate, Regulatory CMC will be responsible for routine communication of submission tracking requirements to both GRA-CMC Scientists and internal customers. The scope of work includes global regulatory requirement assessment and strategy development, coordination of submissions with the submission specialists, and project management for marketed product support.

This is a 6 month contract position.

Primary Responsibilities:
This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

Regulatory & Drug Development Expertise

• Lead CMC submission management process by providing knowledge of CMC regulatory requirements, including a comprehensive knowledge of ICH CTD and evolving global agency standards, of CMC RA submission processes, electronic submission regulations and guidance regarding structure requirements to CMC development teams regarding global CTAs and registration dossiers. Responsible for preparing CMC CTD content consistent with approved manufacturing changes, technical reports and procedural requirements.
• Partner with the CMC RA Scientist to plan and prepare submission content to support clinical studies and manufacturing process changes for development and marketed products.
• Partner with the CMC RA Scientist to drive the execution of submission planning for global registration and maintenance submissions.
• Responsible for triage of Lilly affiliate inquires and requests and when necessary, consults with CMC RA Scientist for guidance in effort to prepare responses to questions.
• Implement and in some cases interpret global regulations and guidance's and look to regulatory precedence into submission processes and publishing standards to ensure final document content and structure are aligned with local regulatory requirements. Partner with Lilly affiliate regulatory staff, as necessary, to gain alignment on establishing new submission standards to meet local agency requirements.

Lead, Influence, Partner

• Create an environment within the Global Regulatory Area and across CMC development teams that encourages open discussions on issues to achieve a robust outcome on project decisions. Constructively challenge teams to reach the best solutions to issues.
• Leverage internal forums to continue to develop and share regulatory and drug development expertise to meet critical product registration timelines and electronic submission structure and content requirements.
• Communicate effectively to guide and influence within work group/function and with development team regarding life-cycle management processes
• Demonstrate strong problem-solving skills and ability to address and effectively communicate regulatory issues across multiple functions and geographies

Minimum Qualification Requirements

• Bachelor's Degree in a scientific or health sciences discipline (e.g., pharmacy, chemistry, or related scientific discipline)
• Knowledge of pharmaceutical drug development or industry-related experience preferred.

Other Information/Additional Preferences

• Drug development process or Industry-related experience
• Knowledge of Agency submission procedures and practices. Knowledge / awareness of emerging submission electronic standards.
• Ability to operate and manage operational requirements in a regulated environment
• Written, spoken and presentation skills
• Negotiation and influence skills
• Attention to detail and ability to effectively prioritize
• Proven effective teamwork skills; able to adapt to diverse interpersonal styles.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.