95 IT Coordinator jobs in Ireland
Help Desk Representative

Posted 1 day ago
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In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
+ Current hours of support begin at 7am through until 10pm Monday - Friday, working 7.5 hours each day on a shift rotation basis which changes each week.
+ Occasional, planned, Saturday weekend work.
**Role Description**
We are currently looking for an IT Helpdesk Representative to join an energetic Global team in our Tralee office. The successful candidate will report to the Helpdesk Team Lead in the Tralee office. The overall role is to provide high-end quality customer service to our end-users located in North America and EMEA, assisting them their IT related issues and queries.The ideal candidate will be diligent, reliable, quick to learn and calm under pressure with a logical, methodical and accurate approach to troubleshooting issues and supporting the business. Ability to take direction as part of a team and confident to apply themselves individually in line with team ethos. Excellent observation skills, telephone skills and communication both verbal and written are vital.The individual will participate in the daily administrative details and will possess a process-oriented mind set. This role requires effective communication skills and will liaise with all levels across the company. The role involves working as part of a team in a Multinational Financial Services Company. Current hours of support begin at 7am through until 10pm Monday - Friday, working 7.5 hours each day on a shift rotation basis which changes each week. Occasional, planned, Saturday weekend work. We are a global support team and are open for business as usual for other regions during our bank holiday dates.
**General Duties and Responsibilities:**
+ Providing internal end user support through various channels (Phone, Teams, Service Now)
+ Taking IT related calls from end users
+ Managing a Self-Service ticket queue
+ Logging & managing these tickets through to resolution
+ Supporting the Major Incident process
+ Primary IT Contacts for the business
+ Work with and support ad-hoc IT initiatives / projects
+ Prepare and update Knowledge Articles as required
+ Supporting Application teams with their Projects, queries and issues
+ Supporting during build and test weekends during the year (Scheduled test weekends)
+ On Call Rotation (Weekend)
+ On Site Desktop Support
+ IT Asset Management
+ Working with teams on process improvement (lean) ideas and assisting with automation to reduce manual work.
**Essential Skills**
+ Able to grasp new concepts quickly and efficiently
+ Willingness to learn
+ Highly self-motivated and ability to work on own initiative as well as under direction
+ Excellent attention to detail and proven analytical and problem-solving abilities
+ Experience working in a team-oriented, collaborative environment
+ Experience in working in a fast-paced environment, using multiple systems for their current role
+ Excellent written and oral communication skills including strong technical documentation expertise
+ Strong customer service orientation
+ Good interpersonal skills including empathy with users, active listening, patience and understanding
+ Ability to effectively prioritise and execute tasks in a high-pressure environment
**Role Objectives: Expertise**
Demonstrate understanding of device reporting tools to aid in issue triage and identification. Display familiarity with the functionality of user applications to understand where issues may occur. Possess knowledge of end-user hardware to be able to repair and replace faulty components. Show familiarity with the reporting tools and procedures for various back-end systems to aid in the creation and running of periodic reviews.
**Desirable Experience**
+ Previous IT Helpdesk experience and/or call centre experience.
+ Knowledge of ITIL service delivery best practices
+ Citrix/virtual environments.
+ Windows 11
+ Service Now
+ An understanding of MS Office applications/O365
+ An understanding of Active Directory
+ Remote Support Tools
+ Troubleshooting Hardware issues
+ Knowledge of Apple Mac/iPad a plus
+ iPhone user support
+ Foreign language skills (French, German, Japanese) a plus.
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
Quality Coordinator

Posted 1 day ago
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Reports to: Quality Manager
Job Purpose
Working within a fast-paced environment the job holder will work with the Quality Manager and Assistant Quality Manager providing support to the Quality Assurance department on day-to-day tasks. Working with the Quality Manager and the Assistant QM, the job holder will administrate the Quality system in Q-Pulse and support as appropriate customer quality queries, as well as manage the internal communications to the Management team.
Role Responsibilities
* Creating and updating various reports - daily/weekly/monthly
* Provide data to Business Manager and Sales
* Respond to customer day to day queries
* Raising and reporting Internal and External Deviations in Q-Pulse
* Supporting Customer audits as requested
* Updating and administrating Procedures in Q-Pulse
* Working with the Management Team and Customer Services
* Progress chasing - CAPAu2019s, OFIu2019s
* Investigation of customer queries
* Decisions on quality in absence of Quality Manager or Assistant Quality Manager
* Ensure audit actions are completed and uploaded to Q-Pulse
* Actively attend Continuous Improvement meetings - produce presentation and minutes (Including 8D and ERR)
* Manage the Internal CAPA system, communicate overdue to management team
* Manage the Internal Calibration system
* Provide support for Deviation analysis (QC testing/Laboratory as appropriate)
* Group support for Food-Safety activities (As applicable by site)
* Work with EU Food Safety Manager to coordinate process of using new raw materials
* Support with generating DOC´s and maintaining updated document files
Quality System
* All functions to be carried out in accordance with Westrock Global Quality Management System including Quality Policy, Manual & relevant Standard Operating Procedures and Works Instructions.
* Work with Quality Manager to ensure that all aspects of the relevant standards are integrated into the Quality system.
Knowledge, Skills, Experience
* Ability to operate Microsoft Excel/Word (Creating graphs/WI/Process Maps)
* Eye for detail
* Quality Conscious
* Communication skills
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.
Compliance Coordinator

Posted 1 day ago
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A Compliance Specialist takes care of regulatory aspects of all international shipments. They make sure physical deliveries happen on schedule and compliantly. They apply applicable trade compliance rules regulations and policies to manage compliant import/export operations around the world. They manage the logistics and transportation of vendor deliveries. They work with international governmental organizations to ensure imported equipment arrives smoothly.
**Responsibilities**
Pre-shipment research of trade and regulatory requirements for international shipments work with 3rd party vendors.
Check shipping documentation country research. Conducts audits on shipping documents and documentation provided by external partners to ensure compliance on all FCPA and Anti Bribery requirements communicates with brokers and other external parties.
Work closely with cross-functional team members including Legal and Tax to ensure imports/exports take place in a compliant manner.
Assist global team members to ensure timely clearance instructions are provided to customs brokers and problem shipments are addressed.
Help process the Move Order Requests (MORs) which are placed from various warehouses across a number of locations - both client and non-client sites
Review and ensure that all commercial documents in connection with the MORs are in place and compliant with shipping practices.
Review and approve commercial invoices
Approve all Trade documents CI (Commercial Invoices) PL (Packing Lists) and AWB(Airway Bills) in 24 business hours
Approve all Dangerous Goods shipments within 24 business hours
Manage Order Form entry via internal systems.
Support all Tax and Customs audits in alignment with Legal Regional Team
Work with Client Trade Compliance team and Third-Party Logistics Service Providers (aka 3PLs) to make sure that all international shipments comply with export & import regulations
Complete Due Diligence on all external parties in alignment with Legal requirements
Monitor and manage all PII and Denied Party Screening requests
Maintain brokerage performance reports
Coordinate and resolve or escalate where required inbound international shipments held at customs
Carry out emerging markets research to determine shipping and compliance regulations in new locations.
#LI-SK17
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Facilities Coordinator

Posted 1 day ago
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Job ID
227159
Posted
13-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Cork - Cork - Ireland
**About the Role:**
As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete.
**Responsibilities include** :
+ Managing daily activity of facility service contractors i.e., permits, work orders, follow up work, etc.
+ Acting as area owner for site infrastructure including roads, bunds, drains and building fabric.
+ Managing close-out of customer requests for minor facility repairs or upgrades.
+ Proactively audit Site facility standards and drive improvements.
+ Actively support waste reduction and manage remediation works required to close out engineering issues.
+ Promote, monitor and suggest improvements to the site safety, engineering and quality standards.
+ Actively support the planning, organization and implementation of maintenance tasks including shutdown periods.
+ Assist in the development/updating and implementation of the site facilities master plan.
+ Assist in the negotiation of facility-related service contracts, integrate them into the maintenance schedules and supervise their operation in accordance with the business needs.
+ Participate in cross-functional and inter-site teams as required.
+ Project manage facility related projects outside of the scope of the C&PE team.
+ Fulfil a variety of other, ad hoc, responsibilities that are assigned to him/her and that are consistent with his/her role from time to time by the client.
**Interpersonal Skills:**
+ Good planning and organisational skills.
+ Good problem-solving, analytical and design skills.
+ Good communication Skills.
+ Demonstrate behaviours in line with the company's values.
**Problem Solving:**
+ Work with customers, contractors and subject matter experts to identify and execute sustainable, cost-effective solutions.
+ Ability to work within a large team and cross functional teams effectively.
+ Ability to tackle issues decisively and objectively.
+ Consistent high performance.
+ Ability to prioritize work.
**Qualifications**
**Minimum:**
A Diploma in Engineering or other Business-related discipline and/or proven experience with at least two years' post-qualification experience working in a maintenance environment and/or managing construction contractors.
OR
A qualified craftsperson with at least two years' post-certification experience working in a maintenance environment and/or managing construction/service contractors.
**Preferred:**
A degree in Engineering or other Business-related discipline or craft cert with at least four years' post-qualification experience working in a maintenance environment and/or managing construction/service contractors.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Facilities Coordinator

Posted 10 days ago
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Job Description
Job ID
210374
Posted
12-Mar-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Building Management, Facilities Management, Workplace Strategy
Location(s)
Cork - Cork - Ireland
**About the Role:**
**Onsite - Mallow, Co Cork.**
As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete.
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
**Key Deliverables**
+ Health and Safety
+ Customer and team focus: Puts customer and team needs first; always considers impact of actions on customer and team.
+ Attention to Detail: Thorough in carrying out a task, with a high degree of accuracy.
+ Works in a structured way. Thinks ahead to prioritise workload. Onsite engagement with Quality and the area owners.
+ First point of contact for any requests and issues that may arise
+ Daily attendance to the Hygiene meeting
+ Weekly meeting with all area owners
+ Weekly audits with the Cleaning Vendor
+ Monthly Audits with Security/Laundry/pest control & Abbey gardens
+ Ensure compliance on Pest control (routine visits/Field biologist inspections) are carried out as per service agreement
+ Ensure all additional works are checked and signed off
+ Complete DRA's
+ Manage Dulann
**Experience**
+ 3 to 5 years' experience in building services or Contractor Co-ordination
+ Ability to develop Teamwork through leadership / people management
+ Customer and results focused
+ Strong interpersonal / communication skills
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Import Coordinator
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Care Coordinator
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Production Coordinator
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Operations Coordinator
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