142 IT Service jobs in Ireland
Service Delivery Director
Posted 8 days ago
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Job Description
Our client is undertaking a significant multi-year transformation programme to modernise supply chain capabilities and strengthen its digital core. This includes upgrading the ERP platform to SAP S/4 and building a new national greenfield distribution facility.
The Service Delivery Director will play a critical leadership role in ensuring the smooth transition of technology services from programme delivery into business-as-usual operations. Acting as the primary liaison between programme teams and Technology Operations, this individual will oversee handover processes, governance, and service excellence, ensuring that solutions are embedded effectively into the organisation.
Beyond the programme, the Service Delivery Director will lead the design and maturity of a global Service Delivery function, covering people, processes, and technology. This role requires strong experience across IT domains including infrastructure, security, architecture, and applications as well as the ability to lead cross-functional teams and partner ecosystems.
Key Responsibilities-
Oversee the end-to-end service handover process across multiple technology partners, ensuring adherence to timelines and service quality.
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Develop and implement a strategic vision for service delivery aligned with long-term organisational objectives.
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Design and embed a service delivery framework, incorporating best practices, methodologies, and consistent processes.
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Build strong relationships with internal teams, external providers, and senior stakeholders to ensure effective collaboration.
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Drive continuous improvement by analysing performance data, identifying enhancements, and leveraging innovation in methodologies and tooling.
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Lead, develop, and mentor the service delivery team, fostering a culture of excellence and accountability.
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Establish governance structures to support service management (including Agile, DevOps, and ITIL practices).
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Manage incident, problem, and change management processes for technology services.
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Oversee software delivery governance, release management, and communication of release schedules.
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Define and track key performance indicators (KPIs) and service level agreements (SLAs), presenting performance and improvement plans to stakeholders.
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Ensure risks are identified, managed, and mitigated, with compliance to industry standards and regulatory requirements.
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Strategic Vision & Planning Ability to define and implement a long-term service delivery strategy.
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Stakeholder Engagement Strong communication and influencing skills across business and technical audiences.
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Leadership Experienced in building, leading, and developing high-performing teams.
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Continuous Improvement Skilled in embedding innovation and process optimisation.
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Risk & Compliance Knowledge of risk management frameworks and adherence to industry standards.
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Performance Management Proficiency in defining, monitoring, and reporting on KPIs and SLAs.
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Customer Orientation Proactive and service-focused approach to technology delivery.
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Analytical Skills Strong data analysis and problem-solving capabilities.
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Adaptability Ability to work effectively under pressure and in fast-changing environments.
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Financial Acumen Experience managing budgets and service delivery costs effectively.
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Bachelors degree in Computer Science, IT, Engineering, or related field.
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10+ years of experience in Service Delivery Management , ideally supporting large-scale ERP programmes.
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Strong knowledge of SAP environments, including transport management, release cycles, and landscape strategies.
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Familiarity with ServiceNow or equivalent service management platforms.
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Proven experience in service delivery frameworks (ITIL, change management, release governance).
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Experience with automation tools for deployment and release management.
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Knowledge of CI/CD pipelines and associated automation tooling.
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Hands-on experience across multi-tier environments, with exposure to SAP S/4, SAP Rise, and Azure .
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Strong track record in vendor and stakeholder management.
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Demonstrated success in leading continuous improvement initiatives.
Service Delivery Manager (Urban)
Posted 3 days ago
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Service Delivery / Change analyst
Posted 2 days ago
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Job Description
Junior Service Delivery Manager
Posted 2 days ago
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Client Operations & Service Delivery Manager
Posted 11 days ago
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Technical Service Desk Delivery Manager
Posted 11 days ago
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Service Engineer
Posted 4 days ago
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Job Description
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a (CIPS) Platform Engineer you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. You will be part of a team that is responsible for operating the CIPE infrastructure across our unified global datacenters; managing the demand planning and capacity utilization; and responsible for running the physical infrastructure (including supply chain, hardware, power, security, and workflow teams). We emphasize automation, data driven engineering, cost-effectiveness, and environmental sustainability. You will join a team of Platform Engineers who are passionate about designing, building, and operating the world's most advanced cloud infrastructures. You will work on cutting-edge technologies and projects that enable Microsoft to deliver innovative solutions and services to our customers while collaborating with other teams across the company and learning from the best in the industry. If you are looking for a challenging and rewarding career, this is the role for you. This is a flexible work opportunity role offering remote work from home.
As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 150 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!
**Responsibilities**
**Technical Knowledge and Expertise**
+ Support a hybrid CI/CD DevOps virtualized infrastructure that consists of Windows & Linux Server OS, Hyper-V, Active Directory, DNS, PowerShell scripting, with a focus on data protection technologies, service metrics and KPI reporting, documentation skills, along with interpersonal awareness, proactivity, and a proven ability to manage and drive delivery of multiple simultaneous cross-group dependent server and service-based projects at scale.
+ Perform, maintain, and continuously improve automated operating system installation and configuration.
+ Configure and maintain hands-on bare metal enterprise-class server systems, including automated periodic firmware and driver updates at scale, RAID and IPMI configurations and hardware troubleshooting.
**Operational Excellence**
+ Monitor servers, ensure SLAs and KPIs are met and maintained, provide security conscience outcomes maintaining compliance alignment, and ensure 24/7/365 service and infrastructure operations support with continuous optimizations.
+ Transition manual operational processes to automation while leveraging CI/CD DevOps principles.
**Collaboration and Knowledge Sharing**
+ Partner with a global team while helping bring projects to successful outcomes and delivering rigorous documentation artifacts.
+ Share responsibility for automating, securing, configuring, and delivering support of the Critical Environments infrastructure & related programs and projects in existing and future datacenters.
**Other**
+ Embody our culture and values **.**
**As part of this role, participation in on-call rotations will be required to ensure 24/7 system reliability.**
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree or Trade Certification in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field OR equivalent experience.
+ Must be legally authorized to work in Ireland (Legally authorized = Has citizenship or has been granted a valid visa or work permit).
**Other Requirements:**
+ Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Preferred Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, or related field AND an internship in software engineering, network engineering, service engineering, or systems engineering OR equivalent experience.
+ Familiarity with enterprise large-scale cloud or distributed systems.
+ Basic understanding of Windows Server OS and UNIX-based operating systems including enterprise-level Linux distributions performing automated system installation and configuration, file system concepts, resource monitoring, user administration, package management, and process control & management.
+ Demonstrate basic understanding of Configuration management with PowerShell DSC, Puppet, Chef or similar.
+ Project or lab work with server & tooling platforms for multiple infrastructure services such as Windows Server 2022/2019, Linux Server distributions, Hyper-V, Azure Arc, MIT Kerberos, Active Directory, DNS, PowerShell/Python infrastructure-as-code scripting, data protection technologies, service monitoring, incident alarming, compliance, and other services to aid in fulfilling operational monitoring, audit logging of events, compliance requirements, outages, or security-related issues.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Service Technician
Posted 19 days ago
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Job Description
**Location: Forestry Ireland**
**Contract: full time, permanent**
**Hours: 40 hours per week**
An exciting opportunity has arisen within our aftersales department for a Field Service Engineer located at our main dealership in Glenealy Co. Wicklow. The prime responsibilities for this role are the maintenance and repair of John Deere forestry equipment.
**Primary Responsibilities & Tasks:**
+ Responsible for field and workshop maintenance & repair of John Deere Forestry equipment
+ Serving all counties of Ireland
+ Builds and maintains customer relationships
**You will have:**
+ Experience as a field engineer
+ Time served plant mechanic or construction plant fitter an advantage
+ Knowledge of hydraulic & electrical systems
+ Full clean Irish driving license
+ Knowledge of IT systems
+ Excellent time keeping
+ Flexible
**What Makes You Stand Out:**
+ Ability to learn quickly
+ Flexible way of working
+ Creative problem solving
+ Understanding of John Deere products and the forestry sector is an advantage, but not essential
If this sounds like you, this may be an outstanding opportunity to join one of the world's leading companies.
**W** **hat You'll Get:**
John Deere Forestry offers an attractive remuneration package with the opportunity for career development within a leading global company.
Our total rewards include:
+ Supportive, flexible, and inclusive working environment
+ Technical training
+ Overtime
+ Competitive bonus scheme
+ Contributory pension scheme
+ Group Income Protection and Group Life Assurance and Death in Service benefits
+ Long service bonus holidays
John Deere is an equal opportunities employer. For further details and to apply, please visit for more information.
**Closing date: 22nd August 2025**
Service Advisor
Posted today
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Service Engineer
Posted today
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