178 IT Support jobs in Ireland
Technical Support Manager
Cork, Munster
NetApp
Posted 3 days ago
Job Viewed
Job Description
**Job Summary**
The Technical Support Manager directly manages a team of Technical Support and Escalation Engineers whose primary focus is troubleshooting, repairing, debugging and diagnosing incidents with NetApp products. This can include hardware, software, and multi-system/multi-vendor/multi-network interoperability issues. The Technical Support Manager will have an operational knowledge of the area of their functional responsibility and align individual objectives with the goals of the business. They will establish and maintain relationships with internal stakeholders, including Senior Management, Engineering, Support Account Managers and Sales in order to drive operational excellence within support.
**Key Responsibilities**
_A major part of your responsibility will be to provide oversight to a group or groups of Technical Support Engineers and Escalation Engineers responsible for_
· Resolving customer problems that come in via the telephone, the web, chat or AutoSuppor
· Researching customer issues in a timely manner and follow up directly with the customer with recommendations and action plans.
· Creating new knowledgebase articles to capture new learnings for reuse throughout the center.
· Participating in technical communications within the Technical Support Engineering team to share best practices and learn about new technologies and complimentary storage applications.
· Responding to situations where NetApp product support has been unable to solve customer's technical issues.
· Providing a high level of proactive and reactive services by building relationships with the customer to best serve their needs
**Job Requirements**
· Excellent written and verbal communication skills.
· Good interpersonal communication and customer service skills are needed in order work successfully with customers in high stress and/or ambiguous situations.
· A clear understanding of the product development cycle, technical requirements and project management.
· Experience and understanding of Storage Hardware, Software, Cloud and Virtualization technology
· A strong understanding of concepts related to computer architecture through implementation.
· A demonstrated ability to function successfully as a leader.
· Responsibility & Interaction
· This position is responsible for managing many tasks within a large group or department.
· Align local targets to business goals
· The potential impact of decisions made by this individual will be mostly operational.
· This individual will apply attained experience and knowledge to address issues that are diverse in scope, and resolve problems through short- and mid-term planning.
· This individual must work effectively with Staff to Vice President level employees and employees within and outside of their department and function.
· Utilizes people skills and available manager tools to positively impact the development of your team within their role and career.
· This individual must demonstrate favorable results through providing leadership to function.
_Related Experience Desire_
· A minimum of 1 to 5 years of experience as a people leader is required.
· Demonstrated ability to manage multiple projects is required.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.
We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
The Technical Support Manager directly manages a team of Technical Support and Escalation Engineers whose primary focus is troubleshooting, repairing, debugging and diagnosing incidents with NetApp products. This can include hardware, software, and multi-system/multi-vendor/multi-network interoperability issues. The Technical Support Manager will have an operational knowledge of the area of their functional responsibility and align individual objectives with the goals of the business. They will establish and maintain relationships with internal stakeholders, including Senior Management, Engineering, Support Account Managers and Sales in order to drive operational excellence within support.
**Key Responsibilities**
_A major part of your responsibility will be to provide oversight to a group or groups of Technical Support Engineers and Escalation Engineers responsible for_
· Resolving customer problems that come in via the telephone, the web, chat or AutoSuppor
· Researching customer issues in a timely manner and follow up directly with the customer with recommendations and action plans.
· Creating new knowledgebase articles to capture new learnings for reuse throughout the center.
· Participating in technical communications within the Technical Support Engineering team to share best practices and learn about new technologies and complimentary storage applications.
· Responding to situations where NetApp product support has been unable to solve customer's technical issues.
· Providing a high level of proactive and reactive services by building relationships with the customer to best serve their needs
**Job Requirements**
· Excellent written and verbal communication skills.
· Good interpersonal communication and customer service skills are needed in order work successfully with customers in high stress and/or ambiguous situations.
· A clear understanding of the product development cycle, technical requirements and project management.
· Experience and understanding of Storage Hardware, Software, Cloud and Virtualization technology
· A strong understanding of concepts related to computer architecture through implementation.
· A demonstrated ability to function successfully as a leader.
· Responsibility & Interaction
· This position is responsible for managing many tasks within a large group or department.
· Align local targets to business goals
· The potential impact of decisions made by this individual will be mostly operational.
· This individual will apply attained experience and knowledge to address issues that are diverse in scope, and resolve problems through short- and mid-term planning.
· This individual must work effectively with Staff to Vice President level employees and employees within and outside of their department and function.
· Utilizes people skills and available manager tools to positively impact the development of your team within their role and career.
· This individual must demonstrate favorable results through providing leadership to function.
_Related Experience Desire_
· A minimum of 1 to 5 years of experience as a people leader is required.
· Demonstrated ability to manage multiple projects is required.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.
We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Engineer
Cork, Munster
NetApp
Posted 3 days ago
Job Viewed
Job Description
**Job Summary**
We are looking for an experienced technical support specialist who excels in diagnosing and troubleshooting complex software and network systems, providing top-tier assistance through various channels. The ideal candidate should be skilled in addressing escalated issues, collaborating with engineering teams, and enhancing products. Proficiency in customer installation, training, and knowledge base management is essential, along with a dedication to fostering positive customer relationships in a technical environment.
**Job Requirements**
+ Good understanding of:
- Storage concepts and infrastructure
- Database principles, (mysql)
- Networking concepts (DHCP, TCP/IP, UDP, SNMP, packet traces etc)
- Windows and Linux Operating Systems
+ Basic understanding of
- Hypervisor (Hyper-v/VmWare)
- Remote authentication methodology (LDAP, SAML etc)
- Data protection and backups
- Storage protocols (iSCSI, FC, FCoE, NFS, SMB/CIFS)
- RestAPI methodology
+ Knowledge of the following technologies will be considered an asset
- OnCommand products suite
- NetApp Storage System operating systems such as Data ONTAP
- Scripting or programming languages such as Python, JAVA, Perl, etc.
- The usage of tools, logs, and support tools needed to analyze system issues (such as perfstat, packet traces, ASUP logs, etc.)
- NetApp High-Availability (HA) technology
- NetApp / industry relevant certifications (i.e. NCDA, NCSE, CCNA, RHCA, VCP, MCSA, etc)
- Kepner-Tregoe methodology, Knowledge-Centered Service (KCS) methodology
**Your Profile**
+ A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience
+ 2+ years of experience in a relevant technical support role
+ Good written and verbal communication skills in both German, Italian or Hebrew(B2+) and English
+ Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and/or ambiguous situations
+ Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
+ Ability to follow standard engineering principles and practices
+ Creative approach to problem solving
+ Fluent in English + any of the following languages: German, Italian, or Hebrew
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.
We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
We are looking for an experienced technical support specialist who excels in diagnosing and troubleshooting complex software and network systems, providing top-tier assistance through various channels. The ideal candidate should be skilled in addressing escalated issues, collaborating with engineering teams, and enhancing products. Proficiency in customer installation, training, and knowledge base management is essential, along with a dedication to fostering positive customer relationships in a technical environment.
**Job Requirements**
+ Good understanding of:
- Storage concepts and infrastructure
- Database principles, (mysql)
- Networking concepts (DHCP, TCP/IP, UDP, SNMP, packet traces etc)
- Windows and Linux Operating Systems
+ Basic understanding of
- Hypervisor (Hyper-v/VmWare)
- Remote authentication methodology (LDAP, SAML etc)
- Data protection and backups
- Storage protocols (iSCSI, FC, FCoE, NFS, SMB/CIFS)
- RestAPI methodology
+ Knowledge of the following technologies will be considered an asset
- OnCommand products suite
- NetApp Storage System operating systems such as Data ONTAP
- Scripting or programming languages such as Python, JAVA, Perl, etc.
- The usage of tools, logs, and support tools needed to analyze system issues (such as perfstat, packet traces, ASUP logs, etc.)
- NetApp High-Availability (HA) technology
- NetApp / industry relevant certifications (i.e. NCDA, NCSE, CCNA, RHCA, VCP, MCSA, etc)
- Kepner-Tregoe methodology, Knowledge-Centered Service (KCS) methodology
**Your Profile**
+ A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience
+ 2+ years of experience in a relevant technical support role
+ Good written and verbal communication skills in both German, Italian or Hebrew(B2+) and English
+ Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and/or ambiguous situations
+ Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
+ Ability to follow standard engineering principles and practices
+ Creative approach to problem solving
+ Fluent in English + any of the following languages: German, Italian, or Hebrew
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.
We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
This advertiser has chosen not to accept applicants from your region.
1
Technical Support Agent
Concentrix
Posted 3 days ago
Job Viewed
Job Description
Job Title:
Technical Support Agent
Job Description
We are seeking Technical Support staff to join our Enterprise team based in Northern Ireland. The successful candidate will join a diverse team providing tech support on exciting new technologies, including VR devices!
This is a **fully remote role, however, only candidates residing in Northern Ireland can** **be considered,** in the event you are required to come to our hub in Belfast.
The role will require you to **commit to shifts between 2pm - 11pm, Wednesday to Sunday.** We offer a competitive salary of **£30,500 + benefits** !
You will be required to efficiently handle between 20-25 complex cases daily, providing enterprise customers with
+ Device, and performance support
+ Communicate troubleshooting steps effectively
+ Supporting with data and user deletion requests
+ Collaborate with engineers to provide tech resolutions
+ End-to-end ownership of customer support requests
+ Proactively gaining updates and communicating to the customer
**Requirements**
+ Preferably a minimum of 2 years of experience in successfully supporting enterprise level customers via multiple channels
+ Strong technical knowledge and practical understanding of web technologies
+ Advanced troubleshooting skills
+ Ability to communicate technical knowledge to non tech audience clearly
+ Fluency with operating systems (Windows, Mac, iOS, Android), Microsoft Suite and ticket management software
+ Structured multitasking and prioritisation skills
+ Strong critical thinking and analytical skills to isolate, investigate, reproduce and resolve hardware and software issues
+ Collaborative interpersonal skills with experience working in a cross-functional team environment
**Preferred Qualifications**
+ Web based background or computer science qualifications
**Concentrix is an equal opportunity employer**
_We're_ _proudly_ _united as one_ _team, one company, globally._ _We're_ _committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws._
**Eligibility to work**
In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Location:
UK, Work at Home, Northern Ireland
Language Requirements:
English (Required)
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Technical Support Agent
Job Description
We are seeking Technical Support staff to join our Enterprise team based in Northern Ireland. The successful candidate will join a diverse team providing tech support on exciting new technologies, including VR devices!
This is a **fully remote role, however, only candidates residing in Northern Ireland can** **be considered,** in the event you are required to come to our hub in Belfast.
The role will require you to **commit to shifts between 2pm - 11pm, Wednesday to Sunday.** We offer a competitive salary of **£30,500 + benefits** !
You will be required to efficiently handle between 20-25 complex cases daily, providing enterprise customers with
+ Device, and performance support
+ Communicate troubleshooting steps effectively
+ Supporting with data and user deletion requests
+ Collaborate with engineers to provide tech resolutions
+ End-to-end ownership of customer support requests
+ Proactively gaining updates and communicating to the customer
**Requirements**
+ Preferably a minimum of 2 years of experience in successfully supporting enterprise level customers via multiple channels
+ Strong technical knowledge and practical understanding of web technologies
+ Advanced troubleshooting skills
+ Ability to communicate technical knowledge to non tech audience clearly
+ Fluency with operating systems (Windows, Mac, iOS, Android), Microsoft Suite and ticket management software
+ Structured multitasking and prioritisation skills
+ Strong critical thinking and analytical skills to isolate, investigate, reproduce and resolve hardware and software issues
+ Collaborative interpersonal skills with experience working in a cross-functional team environment
**Preferred Qualifications**
+ Web based background or computer science qualifications
**Concentrix is an equal opportunity employer**
_We're_ _proudly_ _united as one_ _team, one company, globally._ _We're_ _committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws._
**Eligibility to work**
In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Location:
UK, Work at Home, Northern Ireland
Language Requirements:
English (Required)
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
2
Contract Support
Swords, Leinster
CBRE
Posted 3 days ago
Job Viewed
Job Description
Contract Support
Job ID
Posted
02-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance
Location(s)
Swords - Fingal - Ireland
This is a multi-skilled role within the onsite team, essential to the smooth running of the CBRE team. Assist the site manager in the planning and execution of the department's budget. To carry out general contract administration for CBRE and the raising of purchase orders within CBRE procurement system.
Activities Within Role:
+ Provide support to client and CBRE IFM teams as and when required
+ Maintains knowledge of client and CBRE SOP's appropriate to the scope of this position
+ Participate in audits which maybe internal or external regulatory.
+ Participate in CBRE audits which maybe internal or external.
+ Weekly input of staff overtime and expenses.
+ To perform tasks as directed by the Site Manager/Team Lead
+ Managing training files, both CBRE and client training for CBRE personnel & permanent contractors on site
+ Assist with preparation of monthly invoices and reconciliations of CBRE contract costs.
+ Raising and administration of In scope and out of scope work orders, purchase requisitions, purchase orders, receipting, GRN based on the finance platform. Administrating vendor accounts.
+ General filing and administration support to Facilities team outside of Document Controller remit.
+ The post holder will follow safe systems of work, taking reasonable care of their own health and safety, and that of others. Eliminating or reducing risks where practicable by complying with site safety rules and instructions and reporting hazards to management for prompt action.
+ Such other duties as required by the operational needs of the department.
+ Overseeing spend by CBRE is in line with proposed budget by tracking actual spend v's budget and highlight any possible issues to client in a timely manner.
+ Provide the client with monthly accruals.
+ Completion of reconciliation report and monthly report and ensure report is issued to relevant client employees.
+ High involvement with New Supplier Request set-up and following up with Procurement to ensure that the requests are being followed through efficiently.
Job Experience and Qualifications
+ This position requires the knowledge of a number of different software packages. Training will be provided but it is essential this post holder possess good computer and IT skills.
+ Experience in a service type environment.
+ Desirable but not essential: Book keeping qualification or administration of account records
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
Posted
02-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance
Location(s)
Swords - Fingal - Ireland
This is a multi-skilled role within the onsite team, essential to the smooth running of the CBRE team. Assist the site manager in the planning and execution of the department's budget. To carry out general contract administration for CBRE and the raising of purchase orders within CBRE procurement system.
Activities Within Role:
+ Provide support to client and CBRE IFM teams as and when required
+ Maintains knowledge of client and CBRE SOP's appropriate to the scope of this position
+ Participate in audits which maybe internal or external regulatory.
+ Participate in CBRE audits which maybe internal or external.
+ Weekly input of staff overtime and expenses.
+ To perform tasks as directed by the Site Manager/Team Lead
+ Managing training files, both CBRE and client training for CBRE personnel & permanent contractors on site
+ Assist with preparation of monthly invoices and reconciliations of CBRE contract costs.
+ Raising and administration of In scope and out of scope work orders, purchase requisitions, purchase orders, receipting, GRN based on the finance platform. Administrating vendor accounts.
+ General filing and administration support to Facilities team outside of Document Controller remit.
+ The post holder will follow safe systems of work, taking reasonable care of their own health and safety, and that of others. Eliminating or reducing risks where practicable by complying with site safety rules and instructions and reporting hazards to management for prompt action.
+ Such other duties as required by the operational needs of the department.
+ Overseeing spend by CBRE is in line with proposed budget by tracking actual spend v's budget and highlight any possible issues to client in a timely manner.
+ Provide the client with monthly accruals.
+ Completion of reconciliation report and monthly report and ensure report is issued to relevant client employees.
+ High involvement with New Supplier Request set-up and following up with Procurement to ensure that the requests are being followed through efficiently.
Job Experience and Qualifications
+ This position requires the knowledge of a number of different software packages. Training will be provided but it is essential this post holder possess good computer and IT skills.
+ Experience in a service type environment.
+ Desirable but not essential: Book keeping qualification or administration of account records
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
3
Support pharmacist
Cork, Munster
O'Sullivan Pharmacy Group
Posted today
Job Viewed
Job Description
Job description: We are recruiting for a Support Pharmacist to join our pharmacy team at our late-night branch in Mallow, Co.
Cork. The ideal candidate should have: Current registration with the Pharmaceutical Society of Ireland Excellent customer service skills The ability to work as part of a close-knit team Experience of maintenance and organisation of paperwork (including PCRS claims) Experience of the above is desirable but not essential (newly qualified pharmacists are welcome to apply) Job benefits Two/Three days per week Alternate weekends Excellent support staff Excellent management support structure In house training PSI fees paid Competitive package for the right candidate Job Types: Part-time, Permanent Benefits: Bike to work scheme Company events Company pension Employee discount Licence/Certification: PSI registration (required) Work Location: In person
Cork. The ideal candidate should have: Current registration with the Pharmaceutical Society of Ireland Excellent customer service skills The ability to work as part of a close-knit team Experience of maintenance and organisation of paperwork (including PCRS claims) Experience of the above is desirable but not essential (newly qualified pharmacists are welcome to apply) Job benefits Two/Three days per week Alternate weekends Excellent support staff Excellent management support structure In house training PSI fees paid Competitive package for the right candidate Job Types: Part-time, Permanent Benefits: Bike to work scheme Company events Company pension Employee discount Licence/Certification: PSI registration (required) Work Location: In person
This advertiser has chosen not to accept applicants from your region.
4
Support worker
Kilkenny, Leinster
The Good Shepherd Centre Kilkenny
Posted today
Job Viewed
Job Description
Job Description: Support Worker The Good Shepherd Centre now requires a support worker to support residents and tenants in the Centre and in the community and to assist project workers in the implementation of care plans.
Main Roles and Responsibilities: Work within the framework of the overall objectives and Policies of the Good Shepherd Centre.
Provide assistance with daily activities such as personal care to service users in their own home ensuring clients dignity and wellbeing is promoted.
To implement support plans (recovery focused) with clients as directed by the project worker.
This may include cleaning, shopping, general housekeeping and other tasks identified.
This contract is a specified purpose contract.
Subject to ongoing Funding Support.
To ensure to support tenants in maintaining their homes and managing personal care.
To work as part of a team.
To remind service users to take their medication.
To provide relief care for a carer / colleague as required.
To report any concerns to the project worker / team leader and to be aware of the changing needs of the service user.
To support service users with life skills such as using household appliances, meal preparation, cleaning.
To be responsible for keeping up to date records such as daily logs.
To work to the service model and standards of best practice To attend and participate in individual, team and GSCK training and meetings as required.
To participate in formal and informal supervision.
To work a flexible roster over days, evenings and weekends to meet the objective of the service To implement existing policies and procedures and to input into the development of new ones To implement and evaluate the daily activities.
To ensure confidentiality in all matters concerning individuals using our service, this includes the safe storage of reports and records.
To undertake such other duties as might be reasonably assigned from time to time in consultation with the Team Leader.
To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative To promote the service users safety, health and wellbeing.
The GSCK are an equal opportunities employer Essential Criteria Level 5 QQI Healthcare or equivalent relevant qualification Minimum 1 year post qualification experience in a related field Full clean driving license and access to a car Good verbal and written skills Communication skills to support the service user Practical skills and willingness to complete tasks required Excellent problem-solving skills Candidates should demonstrate a caring and responsible attitude, ability to respect each service users dignity and sense of independence Desirable Experience of lone working in a healthcare setting First Aid Training Skills: Good verbal and written skils communication skills.
Problem Solving And Decision Making
Main Roles and Responsibilities: Work within the framework of the overall objectives and Policies of the Good Shepherd Centre.
Provide assistance with daily activities such as personal care to service users in their own home ensuring clients dignity and wellbeing is promoted.
To implement support plans (recovery focused) with clients as directed by the project worker.
This may include cleaning, shopping, general housekeeping and other tasks identified.
This contract is a specified purpose contract.
Subject to ongoing Funding Support.
To ensure to support tenants in maintaining their homes and managing personal care.
To work as part of a team.
To remind service users to take their medication.
To provide relief care for a carer / colleague as required.
To report any concerns to the project worker / team leader and to be aware of the changing needs of the service user.
To support service users with life skills such as using household appliances, meal preparation, cleaning.
To be responsible for keeping up to date records such as daily logs.
To work to the service model and standards of best practice To attend and participate in individual, team and GSCK training and meetings as required.
To participate in formal and informal supervision.
To work a flexible roster over days, evenings and weekends to meet the objective of the service To implement existing policies and procedures and to input into the development of new ones To implement and evaluate the daily activities.
To ensure confidentiality in all matters concerning individuals using our service, this includes the safe storage of reports and records.
To undertake such other duties as might be reasonably assigned from time to time in consultation with the Team Leader.
To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative To promote the service users safety, health and wellbeing.
The GSCK are an equal opportunities employer Essential Criteria Level 5 QQI Healthcare or equivalent relevant qualification Minimum 1 year post qualification experience in a related field Full clean driving license and access to a car Good verbal and written skills Communication skills to support the service user Practical skills and willingness to complete tasks required Excellent problem-solving skills Candidates should demonstrate a caring and responsible attitude, ability to respect each service users dignity and sense of independence Desirable Experience of lone working in a healthcare setting First Aid Training Skills: Good verbal and written skils communication skills.
Problem Solving And Decision Making
This advertiser has chosen not to accept applicants from your region.
5
Support worker
Wicklow, Leinster
Serenity Supported Homcare T/a The Nightingale Agency
Posted today
Job Viewed
Job Description
Serenity Supported Homecare Limited T/A Serenity Care is hiring Support Workers to provide quality person centred care to meet the needs of patient for a 39-hour week.
Candidates can expect great opportunities to progress further in their career.
Locations - Co.
Wicklow/ Co.
Dublin Roles & Responsibilities The roles and responsibilities for this position includes: The SW will provide high level of clinical care to the patients The SW will provide quality person centred care to meet the needs of the patients in the community The SW will promote a caring environment for patients which is conducive to the physical, emotional, social and intellectual needs of the patients, through highest standards of professional practice The SW will ensure to provide care services at high standards in given assigned tasks and duties CONFIDENTIALITY In the course of your employment, you may have access to or hear information concerning the medical or personal affairs of clients or staff members or other business services of the company.
Such records and information are strictly confidential.
In addition, records must comply with GDPR policy.
Essential Criteria QQI Level 5 qualification or equivalent in a relevant healthcare discipline Desirable Criteria Up to 1 year of working experience in a healthcare setting Benefits: Pension Fund
Candidates can expect great opportunities to progress further in their career.
Locations - Co.
Wicklow/ Co.
Dublin Roles & Responsibilities The roles and responsibilities for this position includes: The SW will provide high level of clinical care to the patients The SW will provide quality person centred care to meet the needs of the patients in the community The SW will promote a caring environment for patients which is conducive to the physical, emotional, social and intellectual needs of the patients, through highest standards of professional practice The SW will ensure to provide care services at high standards in given assigned tasks and duties CONFIDENTIALITY In the course of your employment, you may have access to or hear information concerning the medical or personal affairs of clients or staff members or other business services of the company.
Such records and information are strictly confidential.
In addition, records must comply with GDPR policy.
Essential Criteria QQI Level 5 qualification or equivalent in a relevant healthcare discipline Desirable Criteria Up to 1 year of working experience in a healthcare setting Benefits: Pension Fund
This advertiser has chosen not to accept applicants from your region.
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6
Support worker
Dublin, Leinster
Trinity Care
Posted today
Job Viewed
Job Description
Join Us in Making a Difference At Riverview Community Living we believe everyone deserves to feel safe, valued, and supported in living their best life.
Our residential home provides care for adults with intellectual disabilities, mental health needs, or complex needs, and were proud to offer a warm, homely environment where people can truly thrive.
Were looking for Support Workers who shares our passion for compassionate, person-centred care.
This is a role for someone who genuinely loves to help others and make each day meaningful for our residents.
What Youll Be Doing To ensure a person-centred approach is facilitated to each person who is supported to live as independently as possible Provide motivation, support and guidance in activities of daily living as outlined in everyones Person Centred Plan.
Provide companionship and emotional support to residents To administer medications in accordance with Riverview Community Living Responsible and Safe Administration of Medication Policy and Procedures.
To log and document all care provided on the Health Care Management System (EPIC) Where requested to work as a Keyworker providing a high standard of care to the individual supported.
To contribute and assist in the development and implementation of individual Person-Centred Plans.
At all times to consider the customs, values and spiritual beliefs of people supported and to support their right to worship as they see fit.
To assist each person to develop and maintain contacts within the community including the development of relationships with others such as families and friends.
To assist each person to cope with their varying levels of ability ensuring that they achieve the highest possible level of independence and maintain existing skills of personal care.
To support and assist each person with domestic care and social activities.
To ensure that the physical and intimate care needs of each person are met (e.g.
self-care, preparation of meals, wearing of appropriate clothing etc.).
To support each person with their finances, facilitate access to their bank if required and log receipts and cross check bank statements.
Staff members are expected to accompany persons supported on their annual holidays, if required.
This will be allocated fairly and in consultation with staff.
To work in a flexible, responsive manner ensuring, wherever possible that staff are available to meet individual persons needs.
To use initiative in making maximum use of ordinary community facilities and promoting the development of links and personal choices with such facilities.
To ensure that you maintain positive relationships between all individuals and groups involved in the welfare of the persons e.g.
day services, other professionals and to always work in a collaborative and co-operative manner.
To contribute to the efficient running of the house by making good decisions based on available information.
About You Youve worked in a residential care setting before, ideally in a senior or team leader role Youve a Health or Social Care qualification (e.g QQI Level 5 Social Care Worker or QQI Level 5 Healthcare including the module Intellectual (completed or in progress) Youve a full clean drivers licence and be prepared to drive company vehicles Youve a knowledge and understanding of scope of practice for all social and healthcare professionals Youre an excellent communicator Youre patient, empathetic, and motivated by helping others achieve their potential.
You can work flexibly, including evenings, weekends, and on-call duties.
Why Youll Love Working With Us A workplace where compassion and teamwork come first.
Opportunities to develop your skills and gain further qualifications.
Supportive managers who value your ideas and input.
Paid training and ongoing professional development.
Wellbeing support and an Employee Assistance Programme.
Paid Garda Vetting How to Apply If youre ready to lead with kindness and make a real difference every day, wed love to hear from you.
Skills: Nursing Healthcare Social Care
Our residential home provides care for adults with intellectual disabilities, mental health needs, or complex needs, and were proud to offer a warm, homely environment where people can truly thrive.
Were looking for Support Workers who shares our passion for compassionate, person-centred care.
This is a role for someone who genuinely loves to help others and make each day meaningful for our residents.
What Youll Be Doing To ensure a person-centred approach is facilitated to each person who is supported to live as independently as possible Provide motivation, support and guidance in activities of daily living as outlined in everyones Person Centred Plan.
Provide companionship and emotional support to residents To administer medications in accordance with Riverview Community Living Responsible and Safe Administration of Medication Policy and Procedures.
To log and document all care provided on the Health Care Management System (EPIC) Where requested to work as a Keyworker providing a high standard of care to the individual supported.
To contribute and assist in the development and implementation of individual Person-Centred Plans.
At all times to consider the customs, values and spiritual beliefs of people supported and to support their right to worship as they see fit.
To assist each person to develop and maintain contacts within the community including the development of relationships with others such as families and friends.
To assist each person to cope with their varying levels of ability ensuring that they achieve the highest possible level of independence and maintain existing skills of personal care.
To support and assist each person with domestic care and social activities.
To ensure that the physical and intimate care needs of each person are met (e.g.
self-care, preparation of meals, wearing of appropriate clothing etc.).
To support each person with their finances, facilitate access to their bank if required and log receipts and cross check bank statements.
Staff members are expected to accompany persons supported on their annual holidays, if required.
This will be allocated fairly and in consultation with staff.
To work in a flexible, responsive manner ensuring, wherever possible that staff are available to meet individual persons needs.
To use initiative in making maximum use of ordinary community facilities and promoting the development of links and personal choices with such facilities.
To ensure that you maintain positive relationships between all individuals and groups involved in the welfare of the persons e.g.
day services, other professionals and to always work in a collaborative and co-operative manner.
To contribute to the efficient running of the house by making good decisions based on available information.
About You Youve worked in a residential care setting before, ideally in a senior or team leader role Youve a Health or Social Care qualification (e.g QQI Level 5 Social Care Worker or QQI Level 5 Healthcare including the module Intellectual (completed or in progress) Youve a full clean drivers licence and be prepared to drive company vehicles Youve a knowledge and understanding of scope of practice for all social and healthcare professionals Youre an excellent communicator Youre patient, empathetic, and motivated by helping others achieve their potential.
You can work flexibly, including evenings, weekends, and on-call duties.
Why Youll Love Working With Us A workplace where compassion and teamwork come first.
Opportunities to develop your skills and gain further qualifications.
Supportive managers who value your ideas and input.
Paid training and ongoing professional development.
Wellbeing support and an Employee Assistance Programme.
Paid Garda Vetting How to Apply If youre ready to lead with kindness and make a real difference every day, wed love to hear from you.
Skills: Nursing Healthcare Social Care
This advertiser has chosen not to accept applicants from your region.
7
Support pharmacist
Kerry, Munster
O'Sullivan Pharmacy Group
Posted today
Job Viewed
Job Description
Part Time Support Pharmacist The ideal candidate should have:- Current registration with the Pharmaceutical Society of Ireland Excellent customer service skills The ability to work as part of a close-knit team Experience of maintenance and organisation of paperwork (including PCRS claims) Experience of the above is desirable but not essential (newly qualified pharmacists are welcome to apply) Job benefits Two days per week Alternate weekends Excellent support staff Excellent management support structure In house training PSI fees paid Competitive package for the right candidate Job Types: Part-time, Permanent Benefits: Bike to work scheme Company events Company pension Employee discount Licence/Certification: PSI registration (required) Work Location: In person
This advertiser has chosen not to accept applicants from your region.
8
Support pharmacist
Limerick, Munster
Wallace Myers International
Posted 1 day ago
Job Viewed
Job Description
Support Pharmacist Are you looking for a pharmacy role where you're truly supported, both professionally and personally? An independent pharmacy in Newcastle West CO.
Limerick is seeking a Support Pharmacist to join their well-established team.
This pharmacy is proud of its positive working culture, excellent staff retention, and a strong emphasis on work-life balance.
The main duties of this role includes: To operate the dispensary in accordance with all the legal responsibilities pertaining to the profession of pharmacy To exercise all aspects of law, ethics and codes of practice as laid down by the Irish Pharmaceutical Society.
To provide a safe and efficient dispensing service to all customers in accordance with pharmacy guidelines.
To ensure the safe and effective delivery of medicines to all customers To interact with other health professionals Actively support management of the Monthly submissions to Payment Board Double cover each day Supportive team Great location Essential Criteria: Must hold a PSI approved Pharmacy Qualification and be registered with the Pharmaceutical Society of Ireland.
At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services.
See our website for more details.
Privacy Policy: By applying for this role you are agreeing that your details will be stored in our database and may be considered for similar future positions.
For more info see Skills: Supervisor Pharmacist Customer Service
Limerick is seeking a Support Pharmacist to join their well-established team.
This pharmacy is proud of its positive working culture, excellent staff retention, and a strong emphasis on work-life balance.
The main duties of this role includes: To operate the dispensary in accordance with all the legal responsibilities pertaining to the profession of pharmacy To exercise all aspects of law, ethics and codes of practice as laid down by the Irish Pharmaceutical Society.
To provide a safe and efficient dispensing service to all customers in accordance with pharmacy guidelines.
To ensure the safe and effective delivery of medicines to all customers To interact with other health professionals Actively support management of the Monthly submissions to Payment Board Double cover each day Supportive team Great location Essential Criteria: Must hold a PSI approved Pharmacy Qualification and be registered with the Pharmaceutical Society of Ireland.
At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services.
See our website for more details.
Privacy Policy: By applying for this role you are agreeing that your details will be stored in our database and may be considered for similar future positions.
For more info see Skills: Supervisor Pharmacist Customer Service
This advertiser has chosen not to accept applicants from your region.
9