1,333 IT Support Staff jobs in Ireland

Helpdesk Support (Junior)

Location: Dublin 4 (Onsite)

Contract Start Date: 30th September 2025 (Non negotiable)

Contract Duration: 6 weeks

Working Hours: Monday to Friday, 9:30 AM – 5:30 PM

Role Overview

We are seeking two Helpdesk Support Junior Resources to provide frontline IT support in a dynamic and customer-focused environment. The ideal candidates will be responsible for diagnosing and resolving technical issues while ensuring a seamless IT experience for users.

Key Responsibilities

• Serve as the first point of contact for users experiencing IT issues.
• Diagnose and resolve hardware, software, and network-related problems.
• Provide clear and effective communication to users to address and troubleshoot IT concerns.
• Manage user account permissions and troubleshoot connectivity issues.
• Work closely with the IT team to manage and prioritize assigned support tickets.

Mandatory Requirements

• Experience: Minimum of two years' experience in a frontline IT support role, handling diverse customer needs.
• Availability: Must be available to commence work on 30th September 2025 (Non negotiable).
• Qualifications: Must hold an industry-recognized IT qualification or equivalent.
• Language Proficiency: Must have strong English language skills.
• Work authorisation: Full-time – covering at least the 6-week duration of the contract.

Key Experience, Competencies & Skills

• Minimum of one year of relevant IT support experience.
• Strong troubleshooting skills on MS Office, email applications, and MS operating systems (Windows 10 & 11).
• Experience supporting a diverse customer base.
• Hands-on experience with Windows (10, 11), Linux, and/or Unix. Apple Mac experience is essential.
• Good knowledge of Novell account management.
• Familiarity with mobile operating systems such as Apple iOS and Google Android.
• In-depth knowledge of MS Office applications and internet browsers.
• Proficiency with email clients such as Gmail and Outlook.
• Understanding of printing technologies.
• Excellent interpersonal skills, with the ability to provide technical support to staff at all levels and liaise with external IT service providers.
• Strong diagnostic and problem-solving skills.
• Ability to work both independently and collaboratively within a multidisciplinary IT team.

If you are a proactive IT support professional with a passion for customer service and technical problem-solving, we encourage you to apply

Job Type: Fixed term

Contract length: 6 weeks

Pay: €32,000.00 per year

Benefits:

• On-site parking

Work Location: In person

Helpdesk Support Engineer – Launch Your IT Career & Get Certified in AWS

• Emerging Tech & Real Learning Opportunities

• Fast-Growing Global Organisation

• Career Development & Cloud Certifications

This is a fantastic opportunity for a
Junior Helpdesk Support Engineer
to kick-start their IT career with a highly respected financial services company based in Dublin. With a strong global presence and a long-standing history of success, the company provides a stable and supportive environment for you to develop your technical skills.

This role is ideal for someone early in their IT journey who's eager to learn, get hands-on experience, and take the next steps towards more advanced support roles. You'll gain real exposure to Level 1 responsibilities while being encouraged to explore modern technologies and cloud platforms like
AWS
and the
Microsoft 365
environment.

The company supports learning and development, offering clear paths to certifications and career growth. You'll also work across a variety of teams, gaining experience in security, infrastructure, and cloud, all while helping users and making a difference. They operate a
hybrid work model
, with staff in the office Monday to Thursday and flexibility for personal circumstances.

You will:

• Support around
95 users
across a busy and evolving tech environment

• Get hands-on with
monitoring
tools,
cybersecurity
basics, and
cloud
services

• Be the first point of contact for IT support issues and troubleshooting

What you'll bring:

• A diploma or degree in an IT-related area

•
1–2 years'
experience in a Helpdesk, Support, or IT Service role

• Knowledge of
Microsoft 365
, Windows environments, and basic networking

Salary / Remuneration:
€35,000 - €45,000 + bonus, pension, health insurance, and lunch.

For more information, contact Serena Akbib confidentially on or email your CV to

I specialise in recruiting for IT Support. If you wish to discuss this or other career opportunities, please feel free to contact me.

For more opportunities, visit:

About Archer – Archer Recruitment is a Specialist IT Recruitment Consultancy based in Ireland.

Help Desk Level 1 IT Engineer

Onsite

Kilkenny

€30K -€40K

MPG Recruitment are thrilled to be working with a well established MSP who are seeking a motivated and customer-focused
Level 1 IT Engineer
to join their busy team. This role is primarily onsite, providing first-line technical support and assistance to clients across a variety of industries.

Responsibilities:

• Provide onsite and remote Level 1 support for hardware, software, networking, and end-user issues.
• Log, track, and resolve incidents through the service desk system within agreed SLAs.
• Escalate issues to senior engineers when necessary.
• Deliver excellent customer service, ensuring clear communication with clients at all times.

Requirements:

• Minimum 1 year of IT support experience (MSP experience an advantage).
• IT-related degree or equivalent qualification preferred.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Full, clean driver's licence and access to own car (not essential but beneficial).

This is an exciting role to grow your skills within a well established company. If this is the role for you, please forward your CV to

IT Helpdesk Support Engineer – Build Your Career in a Top Financial Firm & Get AWS Certified

• Join a leading global financial firm

• Get hands-on with modern tech from day one

• Full support for training and MS certifications

This
IT Helpdesk Support Engineer
role is with a globally recognised financial services company based in Dublin. As one of Ireland's largest investment firms, this organisation offers a stable and supportive environment ideal for those starting their IT career. You'll have the opportunity to build a strong foundation by supporting infrastructure improvements, collaborating across departments, and assisting around
95 staff members
. You'll use the latest tools and technologies in a
Microsoft 365
environment to deliver efficient, secure, and user-focused IT services.

This is a fantastic opportunity to gain hands-on experience and grow quickly. The company supports an interest in cloud technologies, cybersecurity, and infrastructure, with clear pathways to earn certifications in
AWS
,
CompTIA Security+
, and
Microsoft
. This role suits someone early in their IT journey who is eager to learn, highly professional, and confident in engaging with people at all levels. The team follows a
hybrid work model
: 4 days in-office and 1 day remote, with flexibility for personal needs.

You will:

• Gain
hands-on experience
with systems monitoring, cybersecurity, and cloud services.

• Active role in daily IT operations, taking
ownership
and resolving technical issues.

• Communicate clearly and confidently, including with
C-level executives
.

• Help improve IT processes using
top-tier tools
highly regulated environment.

Skills / Experience:

• Familiarity with
Windows
environments,
Microsoft 365
, and basic
network monitoring
.

• Around
1-2 years
of experience in an IT Helpdesk or similar support role.

• Excellent communication, interpersonal, and customer service skills.

Salary / Remuneration:
€35,000 - €45,000 + Annual Bonus, Pension, and Healthcare

For more information, contact
Serena Akbib
confidentially on or email your CV to

I specialise in recruiting for software engineering. If you wish to discuss this or other career opportunities, please feel free to contact me.

For more opportunities, visit:

About Archer
– Archer Recruitment is a Specialist IT Recruitment Consultancy based in Ireland.

We're Hiring: Technical Support & Operations Manager

Location: Galway, Ireland (Office based)

Contract: Full-time, permanent

Salary & Benefits: Competitive salary, health benefits, and more

About Salto Systems

At Salto Systems, we're redefining access control with innovative, secure, and scalable solutions trusted worldwide. As we continue to expand, we're seeking a Technical Support & Operations Manager to lead our support function and keep our operations running seamlessly. This is a key role for someone who thrives on solving problems, improving processes, and leading teams to deliver an outstanding customer experience.

What You'll Do

• Lead & Grow the Team: Manage and mentor our support engineers, ensuring clear career development and balanced on-call scheduling.
• Deliver World-Class Support: Define SLAs, manage escalations, and ensure consistent, high-quality customer responses.
• Own Incident Management: Coordinate incident response, facilitate post-mortems, and drive long-term improvements.
• Enhance Operations: Oversee monitoring tools, dashboards, and automation initiatives to reduce manual workload.
• Be the Customer Advocate: Translate customer insights into actionable improvements with our Product & Engineering teams.
• Strengthen Processes: Manage ticketing systems, documentation, and knowledge base to streamline workflows.
• Maintain Security Standards: Support compliance requirements (e.g., ISO 27001, GDPR) and best practices.

What We're Looking For

• 5+ years in technical support / operations roles, with 2+ years in a leadership position.
• Experience managing SLAs, incidents, and service delivery frameworks.
• Strong knowledge of ticketing systems (e.g.,Salesforce, Joblogic Service Management) and monitoring tools.
• Hands-on technical skills: SQL basics and scripting (Python, Bash, or PowerShell).
• Familiarity with cloud platforms and modern infrastructure.
• Excellent communication skills, with the ability to stay calm and effective under pressure.
• Bonus: ITIL certification, SaaS/B2B experience, exposure to ISO 27001/SOC 2.

Why Join Salto Systems?

• Competitive salary & health benefits
• Professional development & training opportunities
• Office based in Galway
• A collaborative culture built on innovation and customer focus

How to Apply

Send your CV and a short note to  with the subject line "Technical Support & Operations Manager Application".

Applications are reviewed on a rolling basis — early applications encouraged

Join us at Salto Systems and help shape the future of secure, smart access.

Technical Support / Field Engineer

Location:
Santry, Dublin 9 (Office & Field Based)

About the Role

We are proud to be representing a well-established market leader in the building services sector, currently seeking a skilled Technical Support / Field Engineer to join their expanding Customer Service Team in Dublin. This is a key role within the organisation, suited to qualified plumbers with strong technical expertise and a passion for providing customer support, product training, and field-based service.

Key Responsibilities

• Respond to service calls: diagnose issues, complete repair work, or advise on necessary remedial actions.
• Deliver excellent customer service, offering the best solutions available.
• Support customers and installers with technical advice and guidance.
• Act as a professional representative of the company and its brand.
• Liaise with Quality Control and Design teams, providing valuable product feedback.
• Deliver product training sessions to industry professionals, covering installation and troubleshooting.
• Work collaboratively across sales, technical sales, design, and quality teams.
• Maintain a positive, professional image of the company at all times.

Skills & Experience

• Fully qualified plumber with a minimum of 3 years' experience.
• Previous Service Engineer or technical support experience an advantage but not essential.
• RGI and/or F-Gas certification desirable but not required.
• Full clean driving licence.
• Safe Pass (training can be arranged if not already held).
• Strong communication skills with the ability to work well in a team.
• Punctual, proactive, and confident in decision making.
• Basic IT skills beneficial but not essential.
• A strong willingness to learn about products, systems, and customer needs.

What's on Offer

• Competitive salary (€48,000 – €55,000 DOE)
• Fully expensed company vehicle, smartphone, and tools
• Contributory pension scheme
• Further education support
• Employee Assistance Programme
• Attractive annual leave package
• Hybrid role combining field work and office-based support from Santry

About us

Diacom are an all-encompassing Managed Service Provider in the areas of IT, Networking, Cybersecurity, Telecoms, AV and Cloud.

Diacom are looking for a technically talented 1st line Windows Build Engineer with a focus on communication and customer service. You will help contribute to the improvement of customer service and should have excellent troubleshooting skills. You will have fantastic learning and development opportunities including further education and certification.

Job Responsibilities:

Joining the team of hardware roll out specialists

Building Windows hardware devices to security standards expected

Daily systems checks and reporting on same

Maintain IT systems and processes documentation

Preparing mobile devices to a specified standard for use by customers

Assist with maintaining a stock of hardware and components

Skills and experience:

Minimum of 2 years' experience working in a similar area

3rd Level Diploma / Degree would be beneficial, not essential

Working knowledge of Microsoft productivity suites

Working knowledge of Active Directory and Exchange structures and administration

Working knowledge of networking principals and VPN

Working knowledge of file servers and print servers

Hands on experience working with hardware troubleshooting and repairs

Job Type: Full-time

Benefits:

• Company events
• Company pension
• On-site parking

Work Location: In person

ProTraining Courses is a leading provider of health and safety training throughout Ireland. With a strong commitment to excellence, compliance, and innovation, we deliver high-quality, accredited training solutions to a diverse range of industries.

Role Overview

We are seeking a highly motivated and strategic Technical Support & Business Development Manager to lead the growth, development, and operational excellence of our training division. This role combines technical expertise, client engagement, and business development responsibilities, with full ownership of the division's performance and direction.

Key Responsibilities:

• Lead and manage the strategic growth of the organisation across Ireland.
• Identify and pursue new business opportunities, partnerships, and market segments.
• Oversee the development and delivery of learner management systems.
• Provide high-level technical support to clients ensuring a high standard of customer service.
• Build and maintain strong relationships with clients, stakeholders, and regulatory bodies.
• Ensure compliance with relevant health and safety training standards and regulations.
• Creating health & safety policies and procedures.
• Creating policies and procedures for managing affiliates ensuring compliance, and alignment with organizational standards.
• Creating effective KPI's

Ideal Candidate Profile

• Strong business development skills.
• A strategic mindset with a focus on growth and innovation.
• Excellent communication skills.
• Excellent self motivation
• Ability to recognise connections, think analytically, and always keep your goals in focus
• Capable in the use of IT software, including Microsoft packages.
• Excellent written and verbal communication skills.

Job Types: Full-time, Permanent

Benefits:

• On-site parking

Work Location: In person

We at Gener8 Engineering are seeking a self motivated driven and honest individual to join us in the renewable energy sector.

Responsibilities:

• Carry out site surveys and bring them through to completion.
• Understand energy systems i.e. MIC, KW, KVA. The different energy bands and have the ability to evaluate potential savings.
• Present clear payback periods and benefits to the client.
• Build trust through transparency and integrity with all clients and be able to nurture the clients for referrals.

Requirements:

• Strong technical understanding of solar PV and energy solutions.
• Ability to work independently and deliver results.
• Excellent communication skills.

What we offer:

• Competitive remuneration package.
• The potential to acquire a share holding.
• An opportunity to grow with the company.

All will be discussed at interview.

Job Type: Full-time

Pay: €27,000.00-€53,381.07 per year

Work Location: On the road