Customer Service Support agent

Finglas, Leinster €32000 - €50000 Y 123ink

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Job Description

Are you an experienced Customer Service Agent? Then we're looking for you to join in our Dublin office.

Customer Service is the first point of contact for our clients, who vary from home users all the way to large corporates. This role is Monday to Wednesday 9am to 6pm, Thursday and Friday 9am to 5pm.

You'll be asked the widest range of questions, and your goal is to help everyone in the best possible way. We're only fully satisfied when our clients are

You're right for the Customer Service Agent role at because.

  • you take ownership of looking after our collection orders face-to-face, ensuring every customer has a positive experience,
  • you're flexible and willing to help cover phones and emails whenever needed,
  • you support our backorder team by keeping customers informed of any stock delays quickly and efficiently,
  • you're proficient in Excel and comfortable working with data,
  • you know that attention to detail is key to delivering excellent customer service,
  • You support of Returns department during busier periods
  • you have a minimum of 1–3 years of experience as a Customer Service Agent or in a similar role,
  • you're eager to learn, ambitious, and able to use your own initiative,
  • you are a strong team-player who enjoys working closely with colleagues,
  • you are used to handling large volumes of customer calls,
  • you ensure all customer emails and queries are replied to promptly and professionally,
  • you're keen to learn all about our brand and how we do things,
  • you have excellent spoken and written English skills,
  • you're friendly, work well under pressure, and have great time-keeping and communication skills.

And in return, here's what you can expect from us:

  • you're friendly, work well under pressure, and have great time-keeping and communication skills.
  • And in return, here's what you can expect from us:
  • a rewarding job in a thriving, vibrant company,
  • a competitive salary and benefits,
  • great local and international colleagues,
  • training opportunities and room for personal development.

Why work at

  • you'll work in a dedicated and energetic team where your personal contribution is valued,
  • you'll work in an international company and be in daily contact with colleagues overseas (we've around 1800 hundred colleagues across Europe),
  • we believe in a good work/life balance,
  • we are a dynamic company with an informal work environment,
  • we embrace new ideas and technologies, both in Ireland and the rest of Europe we're growing fast, so there are lots of career opportunities.

is part of the wider 123ink group of companies operating across Europe (Ireland, Benelux, Netherlands, Spain, Portugal, UK, Sweden and Poland). The group has in excess of 7 million clients in Europe. To cope with our continued growth, we recently even opened our own production facility in China Each of our shops, regardless of the country, offers competitive pricing, best-in-class delivery times, great service and expert advice.

is one of Ireland's biggest and best suppliers of printer consumables. Founded in Dublin in 2006, we've over 400,000 clients around Ireland and we continue to grow strongly each year. This is the result of our business strategy whereby our customers are central to all that we do.

Our goal is to be THE biggest and best in the coming 5 years and we've plenty of room here for dozens more colleagues. Maybe you could be our next team member

If you're curious and want to take it to the next level, then we invite you to apply now

Job Type: Full-time

Pay: €32,000.00 per year

Benefits:

  • Employee assistance program
  • Employee discount
  • On-site parking

Language:

  • English (preferred)

Work Location: In person

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Direct Support Worker: Part-Time 30hrs per week

Finglas, Leinster €28800 - €36000 Y Sanas Ireland Limited

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Job Description

Sánas provides an alternative respite service for children and young adults with intellectual disabilities and/or autism. Through our centre we provide a range of relaxing and engaging activities, as well as supporting engagement in local amenities. We are welcoming applications for Direct Support Workers in our centre in Jamestown Business Park, Dublin 11.

Job description

Sánas provides alternative respite support for children and young adults with an intellectual disability and/or autism. The centres operates an after school & weekend service during term time, and the centre is open everyday during school holidays. Through our purpose-designed centre located in the Jamestown Business Park, we provide an environment that promotes a range of needs, from therapeutic and relaxation to stimulating and developmental. As well as on-site engagement, we also encourage the use of local indoor and outdoor community amenities.

Our team of Direct Support Workers are overseen by Team Leads and follow carefully developed person-centred plans for each person in the service. We are hiring enthusiastic people who are passionate about developing the lives of children and young adults in their community.

What we offer you

  • Roster flexibility
  • Hourly rate of €13.50- €6.50 depending on experience/education
  • Fortnightly pay
  • Refer-a-Friend Program
  • Bike-to-work scheme
  • Fully sponsored QQI Level 5 and Level 6 courses
  • Excellent career progression opportunities

To be considered for this position you will have;

  • QQI Level 5 – Health Care Award or it's equivalent
  • Experience working in a healthcare or social care environment
  • Previous experience in providing care for either children/adults with an intellectual disability and autism
  • Experience of working with people who have behaviours of concern
  • An outgoing personality
  • Fluent English

Job Types: Part-time, Permanent

Pay: €1 0- .50 per hour

Benefits:

  • Bike to work scheme
  • Company pension
  • Employee assistance program

Work Location: In person

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Lab Desktop Support Engineer

Dublin, Leinster Cognizant

Posted 16 days ago

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Job Description

Cognizant is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance.
Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services.
Operating across 5 continents and with over 300.000 skilled employees, Cognizant partners with the leading Life Sciences companies globally to provide performance improvements, reduced costs and improve time to market. We are your single end to end partner for consultancy, design implementation, optimization and support for all applications in the Pharmaceutical and Biotechnology Manufacturing stack.
We're looking for dedicated, innovative and driven talent to join our expanding team.
We are seeking a highly motivated and detail-oriented Lab Systems Support Engineer to join our Quality Control team.
The Lab Desktop Support Engineer will play a crucial role in ensuring reliability and compliance of Laboratory Systems and will be responsible for managing the day to day issues that arise on the validated Analytical Laboratory Systems.
This is a full time, on site based role.
**Responsibilities:**
+ The successful candidate will be part of the Quality Control Lab Services Team which will maintain the incident ticket queue and manage & resolve issues as they arise in a timely manner.
+ Experience in the support of IT applications is required.
+ Support Maintenance and User Administration of local Laboratory applications which will include Periodic System Reviews and System Audit Trail Reviews. Provide front line support (level 1) to labs.
+ Troubleshoot system errors and collaborate with vendor/global teams for resolution.
+ Act as main point of contact on site for Laboratory System Helpdesk which will include interacting with the Global system teams or system vendors on various system issues.
+ Providing appropriate system access to vendors.
+ Support system content deployment and end user training.
+ Recognize the importance of the quality control function in pharmaceutical production the Lab System Support Engineer should display a high level of integrity in the performance of their work.
+ Should be capable of relating well to other people both within and outside of the laboratory area.
**Requirements:**
+ Experience of supporting QC laboratory systems is preferred but not essential.
+ Strong knowledge of Microsoft Windows Operating Systems (Windows 7 & Windows Server 2003/2008).
+ Bachelor's degree in an IT or scientific field (e.g., Chemistry, Biology, Business Information Systems).
+ Strong problem solving skills.
+ Excellent communication and interpersonal skills are essential.
+ Excellent organizational and prioritization skills
+ Ability to work well both independently and in a team environment.
+ Ability and flexibility to perform all other job-related and ad-hoc duties as required.
+ Experience in Pharmaceutical industry an advantage
+ To apply for this inclusive and collaborative Labs Systems Support Engineer job, do not hesitate to contact Cognizant today.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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IT Help Desk Support

Dublin, Leinster €32000 Y Intellect

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Job Description

Helpdesk Support (Junior)

Location: Dublin 4 (Onsite)

Contract Start Date: 30th September 2025 (Non negotiable)

Contract Duration: 6 weeks

Working Hours: Monday to Friday, 9:30 AM – 5:30 PM

Role Overview

We are seeking two Helpdesk Support Junior Resources to provide frontline IT support in a dynamic and customer-focused environment. The ideal candidates will be responsible for diagnosing and resolving technical issues while ensuring a seamless IT experience for users.

Key Responsibilities

  • Serve as the first point of contact for users experiencing IT issues.
  • Diagnose and resolve hardware, software, and network-related problems.
  • Provide clear and effective communication to users to address and troubleshoot IT concerns.
  • Manage user account permissions and troubleshoot connectivity issues.
  • Work closely with the IT team to manage and prioritize assigned support tickets.

Mandatory Requirements

  • Experience: Minimum of two years' experience in a frontline IT support role, handling diverse customer needs.
  • Availability: Must be available to commence work on 30th September 2025 (Non negotiable).
  • Qualifications: Must hold an industry-recognized IT qualification or equivalent.
  • Language Proficiency: Must have strong English language skills.
  • Work authorisation: Full-time – covering at least the 6-week duration of the contract.

Key Experience, Competencies & Skills

  • Minimum of one year of relevant IT support experience.
  • Strong troubleshooting skills on MS Office, email applications, and MS operating systems (Windows 10 & 11).
  • Experience supporting a diverse customer base.
  • Hands-on experience with Windows (10, 11), Linux, and/or Unix. Apple Mac experience is essential.
  • Good knowledge of Novell account management.
  • Familiarity with mobile operating systems such as Apple iOS and Google Android.
  • In-depth knowledge of MS Office applications and internet browsers.
  • Proficiency with email clients such as Gmail and Outlook.
  • Understanding of printing technologies.
  • Excellent interpersonal skills, with the ability to provide technical support to staff at all levels and liaise with external IT service providers.
  • Strong diagnostic and problem-solving skills.
  • Ability to work both independently and collaboratively within a multidisciplinary IT team.

If you are a proactive IT support professional with a passion for customer service and technical problem-solving, we encourage you to apply

Job Type: Fixed term

Contract length: 6 weeks

Pay: €32,000.00 per year

Benefits:

  • On-site parking

Work Location: In person

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Technical Support

Dublin, Leinster €48000 - €55000 Y Noel Group

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Job Description

Technical Support / Field Engineer

Location:
Santry, Dublin 9 (Office & Field Based)

About the Role

We are proud to be representing a well-established market leader in the building services sector, currently seeking a skilled Technical Support / Field Engineer to join their expanding Customer Service Team in Dublin. This is a key role within the organisation, suited to qualified plumbers with strong technical expertise and a passion for providing customer support, product training, and field-based service.

Key Responsibilities

  • Respond to service calls: diagnose issues, complete repair work, or advise on necessary remedial actions.
  • Deliver excellent customer service, offering the best solutions available.
  • Support customers and installers with technical advice and guidance.
  • Act as a professional representative of the company and its brand.
  • Liaise with Quality Control and Design teams, providing valuable product feedback.
  • Deliver product training sessions to industry professionals, covering installation and troubleshooting.
  • Work collaboratively across sales, technical sales, design, and quality teams.
  • Maintain a positive, professional image of the company at all times.

Skills & Experience

  • Fully qualified plumber with a minimum of 3 years' experience.
  • Previous Service Engineer or technical support experience an advantage but not essential.
  • RGI and/or F-Gas certification desirable but not required.
  • Full clean driving licence.
  • Safe Pass (training can be arranged if not already held).
  • Strong communication skills with the ability to work well in a team.
  • Punctual, proactive, and confident in decision making.
  • Basic IT skills beneficial but not essential.
  • A strong willingness to learn about products, systems, and customer needs.

What's on Offer

  • Competitive salary (€48,000 – €55,000 DOE)
  • Fully expensed company vehicle, smartphone, and tools
  • Contributory pension scheme
  • Further education support
  • Employee Assistance Programme
  • Attractive annual leave package
  • Hybrid role combining field work and office-based support from Santry
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Technical Support

Dublin, Leinster €27000 - €53381 Y Care at Home Services Naas

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Job Description

We at Gener8 Engineering are seeking a self motivated driven and honest individual to join us in the renewable energy sector.

Responsibilities:

  • Carry out site surveys and bring them through to completion.
  • Understand energy systems i.e. MIC, KW, KVA. The different energy bands and have the ability to evaluate potential savings.
  • Present clear payback periods and benefits to the client.
  • Build trust through transparency and integrity with all clients and be able to nurture the clients for referrals.

Requirements:

  • Strong technical understanding of solar PV and energy solutions.
  • Ability to work independently and deliver results.
  • Excellent communication skills.

What we offer:

  • Competitive remuneration package.
  • The potential to acquire a share holding.
  • An opportunity to grow with the company.

All will be discussed at interview.

Job Type: Full-time

Pay: €27,000.00-€53,381.07 per year

Work Location: On the road

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Technical Support Agent

Clondalkin, Leinster €28860 Y Macro Evolution Ireland

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Job Description

Company Profile:

Macro Evolution Services Limited was established in 2018 to provide a range of support services to the reseller and vendor channels. Partnering closely with Exertis distribution, we provide technical and support services to enable partners to expand their value adding offerings to their clients without the need for expertise or infrastructure investment. We have created a high tech, high spec technical services facility that exceeds global brand compliance standards (e.g. ESD, security etc.).

We also provide a range of warranty support services to global vendors to improve the customer experience journey, including the capability and reach to provide our services across Ireland, the UK and wider European territories.

Our management team boasts decades of specialist services experience with our primary focus on evolving service offerings on behalf of our partners. Partners can then focus their resources on their core needs by harnessing our infrastructure and expertise on a project, "tap-in / tap-out" or long-term annuity contracted basis.

Role Profile:

Reporting to the Total Managed Mobility Team Leader, this position is primarily that of a 1st line Technical Support Agent. The role involves dealing with simple and more complex queries as they arise from our customers.

Essential Responsibilities:

  • Working in a busy team as part of a 1st line technical support.
  • Ability to quickly build rapport with customers, colleagues and management.
  • A strong commitment to delivering an excellent customer experience.
  • Responsible for achieving the contractual SLA & Targets.
  • Answering inbound/outbound calls and emails from our customers.
  • Review UEM/MTP mobile security platforms.
  • Diagnosing possible issues/causes.
  • Support end user requests.

Knowledge, Skills, and Abilities:

  • Relevant IT qualification or experience.
  • Excellent attention to detail and organisational skills.
  • Knowledge of UEM Platforms & Networking would be a distinct advantage.
  • Good working knowledge of Microsoft Office especially Word, Excel, and underlying Windows OS.
  • Previous experience in Mobile industry.
  • Excellent computer literacy.
  • Knowledge of Internet/Mobile technologies and an understanding of mobile security.
  • Fluent English Language Skills: Able to communicate with customers on a day-to-day basis via telephone, email & chat services.
  • Experience within a telecom's environment.

Job Types: Full-time, Fixed term

Contract length: 12 months

Pay: €28,860.00 per year

Application question(s):

  • What is your notice period?
  • What are your salary expectations?

Work authorisation:

  • Ireland (required)

Work Location: Hybrid remote in Clondalkin, CO. Dublin

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Support Pharmacist

Greystones, Leinster €18720 - €19200 Y McGleenans Pharmacy

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Job Description

We are recruiting a support pharmacist.

One year of experience in Irish retail pharmacy required.

No late nights 9 am-6 pm

No nursing home prescriptions.

No Methadone patients

Very competitive salary & bonus package.

The right candidate must understand the proper procedure for the various Department of Health Schemes e.g. DPS, LTI, GMS etc.

They will be a key holder to open and close the pharmacy when required.

Full-time role 36 hours per week,

4 days each week.

Alternating Saturdays

12-month contract with the potential to be a permanent role.

Work Remotely

  • No

Job Type: Full-time

Pay: From €36.00 per hour

Expected hours: 36 per week

Benefits:

  • Company pension
  • Employee discount

Experience:

  • retail pharmacy: 1 year (preferred)

Work Location: In person

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Support Worker

Bray, Leinster €25000 - €35000 Y Autism Initiatives

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Job Description

Support Worker – Residential service

31.5 hours per week - Permanent Contract

Job reference: SW_PADD31.5_0109

Shared Night Duty

Essential criteria for the position of Support Worker:

  • A full QQI level 5 major award in Health/Care is essential
  • Awareness of Key Worker/ Support Worker Role and philosophy surrounding support to people with complex needs
  • Programme Planning Person Centred Plans
  • Availability to work night shifts on a shared rota basis including every second weekend (waking night duty shifts), 9-hour shifts (11pm-8am).
  • Full, drivers licence (manual) desirable
  • Permission to work in Ireland essential

Benefits Include

  • Access to Education Support Scheme
  • Company pension with company contribution
  • Sick Pay & Access to Health Insurance
  • Paid Maternity leave
  • Paid Paternity leave
  • 17.7 days annual leave
  • Premium rates for evening and weekend work
  • Bike to work scheme
  • Employee Assistance Programme
  • Your Birthday off, to treat yourself
  • Paid breaks
  • Discount scheme with Cara Pharmacy
  • Fantastic development and career progression opportunities

Qualifications required for a Support Worker:

A full QQI level 5 Health Care Qualification is essential, (e.g. health, community, care sector) but a genuine passion for providing person centred support is key to being successful in the role of a Support Worker. This is a truly rewarding role, with the opportunity to develop your skills, knowledge and your career.

Skills/Abilities required of a Support Worker:

  • Ability to work on own initiative
  • Awareness of Key Worker/ Support Worker Role and philosophy surrounding support to people with complex needs
  • Programme Planning Person Centred Plans
  • Places the needs of the person supported as the key focus in all activities
  • Delivers support according to the person's PCP and care plan
  • Fluent English and excellent communication skills
  • Full, clean drivers licence (manual) desirable

Who the people we support would like support from:

We are looking for a Support Worker who can:

  • Learn about me: what I need and what is important to me
  • Adapt their communication style to suit my needs.
  • Be fun and engaging as well as having patience and being kind.
  • Assist with daily living activities and routines including personal care
  • Support me to engage in my community
  • Help me learn new skills
  • Support me to understand my rights and help me make my own decisions

Full Job Specification available on request

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Support Pharmacist

Dublin, Leinster €35000 - €55000 Y Advance Pharmacy

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Job Description

Advance Pharmacy:

14 Drumcondra Rd Lower, Botanic, Dublin 9, D09 E2H2, Ireland.

Job Position: Support Pharmacist (Part Time Position).

Job Details:

  • Pharmacist position vacancy.
  • Job Type: Part Time Job.
  • Hours: 20 to 44 hours per week as per candidate preference.
  • Support Pharmacist to cover the holiday of the Supervising pharmacist.
  • Rate: DOE
  • Pharmacy is closed on Sundays and public holidays.
  • Nice shop and friendly work environment.
  • Two full Technician knows the drugs and the dispensary system.
  • Training will be provided on our dispensary system.

Qualifications:

  • PSI REGISTRATION IS A MUST
  • Experience is not essential.
  • Fresh graduates are welcome to apply.

Responsibilities:

  • Taking inventory of all medication and pharmaceutical supplies.
  • Accurately typing and printing out prescription labels.
  • Answering all incoming telephone calls in a professional manner.
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