72 IT Support jobs in County Dublin
Support worker
Dublin, Leinster
Trinity Care
Posted today
Job Viewed
Job Description
Join Us in Making a Difference At Riverview Community Living we believe everyone deserves to feel safe, valued, and supported in living their best life.
Our residential home provides care for adults with intellectual disabilities, mental health needs, or complex needs, and were proud to offer a warm, homely environment where people can truly thrive.
Were looking for Support Workers who shares our passion for compassionate, person-centred care.
This is a role for someone who genuinely loves to help others and make each day meaningful for our residents.
What Youll Be Doing To ensure a person-centred approach is facilitated to each person who is supported to live as independently as possible Provide motivation, support and guidance in activities of daily living as outlined in everyones Person Centred Plan.
Provide companionship and emotional support to residents To administer medications in accordance with Riverview Community Living Responsible and Safe Administration of Medication Policy and Procedures.
To log and document all care provided on the Health Care Management System (EPIC) Where requested to work as a Keyworker providing a high standard of care to the individual supported.
To contribute and assist in the development and implementation of individual Person-Centred Plans.
At all times to consider the customs, values and spiritual beliefs of people supported and to support their right to worship as they see fit.
To assist each person to develop and maintain contacts within the community including the development of relationships with others such as families and friends.
To assist each person to cope with their varying levels of ability ensuring that they achieve the highest possible level of independence and maintain existing skills of personal care.
To support and assist each person with domestic care and social activities.
To ensure that the physical and intimate care needs of each person are met (e.g.
self-care, preparation of meals, wearing of appropriate clothing etc.).
To support each person with their finances, facilitate access to their bank if required and log receipts and cross check bank statements.
Staff members are expected to accompany persons supported on their annual holidays, if required.
This will be allocated fairly and in consultation with staff.
To work in a flexible, responsive manner ensuring, wherever possible that staff are available to meet individual persons needs.
To use initiative in making maximum use of ordinary community facilities and promoting the development of links and personal choices with such facilities.
To ensure that you maintain positive relationships between all individuals and groups involved in the welfare of the persons e.g.
day services, other professionals and to always work in a collaborative and co-operative manner.
To contribute to the efficient running of the house by making good decisions based on available information.
About You Youve worked in a residential care setting before, ideally in a senior or team leader role Youve a Health or Social Care qualification (e.g QQI Level 5 Social Care Worker or QQI Level 5 Healthcare including the module Intellectual (completed or in progress) Youve a full clean drivers licence and be prepared to drive company vehicles Youve a knowledge and understanding of scope of practice for all social and healthcare professionals Youre an excellent communicator Youre patient, empathetic, and motivated by helping others achieve their potential.
You can work flexibly, including evenings, weekends, and on-call duties.
Why Youll Love Working With Us A workplace where compassion and teamwork come first.
Opportunities to develop your skills and gain further qualifications.
Supportive managers who value your ideas and input.
Paid training and ongoing professional development.
Wellbeing support and an Employee Assistance Programme.
Paid Garda Vetting How to Apply If youre ready to lead with kindness and make a real difference every day, wed love to hear from you.
Skills: Nursing Healthcare Social Care
Our residential home provides care for adults with intellectual disabilities, mental health needs, or complex needs, and were proud to offer a warm, homely environment where people can truly thrive.
Were looking for Support Workers who shares our passion for compassionate, person-centred care.
This is a role for someone who genuinely loves to help others and make each day meaningful for our residents.
What Youll Be Doing To ensure a person-centred approach is facilitated to each person who is supported to live as independently as possible Provide motivation, support and guidance in activities of daily living as outlined in everyones Person Centred Plan.
Provide companionship and emotional support to residents To administer medications in accordance with Riverview Community Living Responsible and Safe Administration of Medication Policy and Procedures.
To log and document all care provided on the Health Care Management System (EPIC) Where requested to work as a Keyworker providing a high standard of care to the individual supported.
To contribute and assist in the development and implementation of individual Person-Centred Plans.
At all times to consider the customs, values and spiritual beliefs of people supported and to support their right to worship as they see fit.
To assist each person to develop and maintain contacts within the community including the development of relationships with others such as families and friends.
To assist each person to cope with their varying levels of ability ensuring that they achieve the highest possible level of independence and maintain existing skills of personal care.
To support and assist each person with domestic care and social activities.
To ensure that the physical and intimate care needs of each person are met (e.g.
self-care, preparation of meals, wearing of appropriate clothing etc.).
To support each person with their finances, facilitate access to their bank if required and log receipts and cross check bank statements.
Staff members are expected to accompany persons supported on their annual holidays, if required.
This will be allocated fairly and in consultation with staff.
To work in a flexible, responsive manner ensuring, wherever possible that staff are available to meet individual persons needs.
To use initiative in making maximum use of ordinary community facilities and promoting the development of links and personal choices with such facilities.
To ensure that you maintain positive relationships between all individuals and groups involved in the welfare of the persons e.g.
day services, other professionals and to always work in a collaborative and co-operative manner.
To contribute to the efficient running of the house by making good decisions based on available information.
About You Youve worked in a residential care setting before, ideally in a senior or team leader role Youve a Health or Social Care qualification (e.g QQI Level 5 Social Care Worker or QQI Level 5 Healthcare including the module Intellectual (completed or in progress) Youve a full clean drivers licence and be prepared to drive company vehicles Youve a knowledge and understanding of scope of practice for all social and healthcare professionals Youre an excellent communicator Youre patient, empathetic, and motivated by helping others achieve their potential.
You can work flexibly, including evenings, weekends, and on-call duties.
Why Youll Love Working With Us A workplace where compassion and teamwork come first.
Opportunities to develop your skills and gain further qualifications.
Supportive managers who value your ideas and input.
Paid training and ongoing professional development.
Wellbeing support and an Employee Assistance Programme.
Paid Garda Vetting How to Apply If youre ready to lead with kindness and make a real difference every day, wed love to hear from you.
Skills: Nursing Healthcare Social Care
This advertiser has chosen not to accept applicants from your region.
0
Technical support/ field engineer
Dublin, Leinster
Noel Group
Posted today
Job Viewed
Job Description
Technical Support / Field Engineer Location: Santry, Dublin 9 (Office & Field Based) About the Role We are proud to be representing a well-established market leader in the building services sector, currently seeking a skilled Technical Support / Field Engineer to join their expanding Customer Service Team in Dublin.
This is a key role within the organisation, suited to qualified plumbers with strong technical expertise and a passion for providing customer support, product training, and field-based service.
Key Responsibilities Respond to service calls: diagnose issues, complete repair work, or advise on necessary remedial actions.
Deliver excellent customer service, offering the best solutions available.
Support customers and installers with technical advice and guidance.
Act as a professional representative of the company and its brand.
Liaise with Quality Control and Design teams, providing valuable product feedback.
Deliver product training sessions to industry professionals, covering installation and troubleshooting.
Work collaboratively across sales, technical sales, design, and quality teams.
Maintain a positive, professional image of the company at all times.
Skills & Experience Fully qualified plumber with a minimum of 3 years' experience.
Previous Service Engineer or technical support experience an advantage but not essential.
RGI and/or F-Gas certification desirable but not required.
Full clean driving licence.
Safe Pass (training can be arranged if not already held).
Strong communication skills with the ability to work well in a team.
Punctual, proactive, and confident in decision making.
Basic IT skills beneficial but not essential.
A strong willingness to learn about products, systems, and customer needs.
What's on Offer Competitive salary (€48,000 - €55,000 DOE) Fully expensed company vehicle, smartphone, and tools Contributory pension scheme Further education support Employee Assistance Programme Attractive annual leave package Hybrid role combining field work and office-based support from Santry Skills: Qualified Plumber Customer Service Communication Teamwork Computer Skills
This is a key role within the organisation, suited to qualified plumbers with strong technical expertise and a passion for providing customer support, product training, and field-based service.
Key Responsibilities Respond to service calls: diagnose issues, complete repair work, or advise on necessary remedial actions.
Deliver excellent customer service, offering the best solutions available.
Support customers and installers with technical advice and guidance.
Act as a professional representative of the company and its brand.
Liaise with Quality Control and Design teams, providing valuable product feedback.
Deliver product training sessions to industry professionals, covering installation and troubleshooting.
Work collaboratively across sales, technical sales, design, and quality teams.
Maintain a positive, professional image of the company at all times.
Skills & Experience Fully qualified plumber with a minimum of 3 years' experience.
Previous Service Engineer or technical support experience an advantage but not essential.
RGI and/or F-Gas certification desirable but not required.
Full clean driving licence.
Safe Pass (training can be arranged if not already held).
Strong communication skills with the ability to work well in a team.
Punctual, proactive, and confident in decision making.
Basic IT skills beneficial but not essential.
A strong willingness to learn about products, systems, and customer needs.
What's on Offer Competitive salary (€48,000 - €55,000 DOE) Fully expensed company vehicle, smartphone, and tools Contributory pension scheme Further education support Employee Assistance Programme Attractive annual leave package Hybrid role combining field work and office-based support from Santry Skills: Qualified Plumber Customer Service Communication Teamwork Computer Skills
This advertiser has chosen not to accept applicants from your region.
1
Technical support/ field engineer
Dublin, Leinster
Noel Recruitment Group
Posted 1 day ago
Job Viewed
Job Description
Technical Support / Field Engineer Location: Santry, Dublin 9 (Office & Field Based) About the Role We are proud to be representing a well-established market leader in the building services sector, currently seeking a skilled Technical Support / Field Engineer to join their expanding Customer Service Team in Dublin.
This is a key role within the organisation, suited to qualified plumbers with strong technical expertise and a passion for providing customer support, product training, and field-based service.
Key Responsibilities Respond to service calls: diagnose issues, complete repair work, or advise on necessary remedial actions.
Deliver excellent customer service, offering the best solutions available.
Support customers and installers with technical advice and guidance.
Act as a professional representative of the company and its brand.
Liaise with Quality Control and Design teams, providing valuable product feedback.
Deliver product training sessions to industry professionals, covering installation and troubleshooting.
Work collaboratively across sales, technical sales, design, and quality teams.
Maintain a positive, professional image of the company at all times.
Skills & Experience Fully qualified plumber with a minimum of 3 years' experience.
Previous Service Engineer or technical support experience an advantage but not essential.
RGI and/or F-Gas certification desirable but not required.
Full clean driving licence.
Safe Pass (training can be arranged if not already held).
Strong communication skills with the ability to work well in a team.
Punctual, proactive, and confident in decision making.
Basic IT skills beneficial but not essential.
A strong willingness to learn about products, systems, and customer needs.
What's on Offer Competitive salary (€48,000 - €55,000 DOE) Fully expensed company vehicle, smartphone, and tools Contributory pension scheme Further education support Employee Assistance Programme Attractive annual leave package Hybrid role combining field work and office-based support from Santry Skills: Qualified Plumber Customer Service Communication Teamwork Computer Skills
This is a key role within the organisation, suited to qualified plumbers with strong technical expertise and a passion for providing customer support, product training, and field-based service.
Key Responsibilities Respond to service calls: diagnose issues, complete repair work, or advise on necessary remedial actions.
Deliver excellent customer service, offering the best solutions available.
Support customers and installers with technical advice and guidance.
Act as a professional representative of the company and its brand.
Liaise with Quality Control and Design teams, providing valuable product feedback.
Deliver product training sessions to industry professionals, covering installation and troubleshooting.
Work collaboratively across sales, technical sales, design, and quality teams.
Maintain a positive, professional image of the company at all times.
Skills & Experience Fully qualified plumber with a minimum of 3 years' experience.
Previous Service Engineer or technical support experience an advantage but not essential.
RGI and/or F-Gas certification desirable but not required.
Full clean driving licence.
Safe Pass (training can be arranged if not already held).
Strong communication skills with the ability to work well in a team.
Punctual, proactive, and confident in decision making.
Basic IT skills beneficial but not essential.
A strong willingness to learn about products, systems, and customer needs.
What's on Offer Competitive salary (€48,000 - €55,000 DOE) Fully expensed company vehicle, smartphone, and tools Contributory pension scheme Further education support Employee Assistance Programme Attractive annual leave package Hybrid role combining field work and office-based support from Santry Skills: Qualified Plumber Customer Service Communication Teamwork Computer Skills
This advertiser has chosen not to accept applicants from your region.
2
Technical Code support Specialist
Dublin, Leinster
Honeywell
Posted 2 days ago
Job Viewed
Job Description
We are seeking a Technical Code Support Specialist (Backend Engineer) to join our backend systems team. In this role, you will provide advanced technical support for our internal development teams, maintaining and enhancing existing backend services while assisting with new feature rollouts. You will work closely with developers, operations teams, and product managers to ensure our systems remain reliable, secure, and efficient.
This position is ideal for someone with a strong backend development background who enjoys working across modern and legacy codebases, supporting mission-critical systems, and implementing improvements that enhance long-term performance.
Key Responsibilities
+ Provide technical code support for backend applications, assisting with troubleshooting, debugging, and patching.
+ Maintain and optimise Java-based applications, web services, and backend tools.
+ Collaborate with internal teams to implement fixes, updates, and enhancements to the Enacto Energy Management System.
+ Support deployment processes, including build tools, application servers, and configuration updates.
+ Assist in maintaining code repositories, branching strategies, and build pipelines.
+ Work with legacy and modern frameworks to ensure ongoing system stability.
+ Participate in backend performance tuning and server management on Windows-based environments.
+ Support automation, CI/CD processes, and release management where required.
YOU MUST HAVE
+ Strong Java development skills.
+ Web application development experience.
+ Proficient with Git for version control.
+ Experience with Maven for build automation (heavy usage in our legacy systems).
+ Knowledge of Spring Boot for microservice development.
WE VALUE
+ Experience with backend testing tools such as Postman or curl.
+ Knowledge of penetration testing and security testing.
+ Experience in performance testing and interpreting results.
NICE TO HAVE
+ Tomcat server configuration and management.
+ Managing Windows-based servers.
+ Working with Java Swing desktop clients.
+ Scripting experience (Python, Bash, etc.).
+ CI/CD automation tools (e.g., Jenkins).
+ Containerisation and cloud deployment experience:
+ Docker, Kubernetes, Google Cloud Platform.
**Our Offer**
+ Opportunity to work on a global energy management platform with large-scale impact.
+ Exposure to both cutting-edge and legacy technologies.
+ Collaborative team environment with supportive leadership.
+ Career growth in both technical and operational paths.
+ Competitive compensation and benefits package.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
This position is ideal for someone with a strong backend development background who enjoys working across modern and legacy codebases, supporting mission-critical systems, and implementing improvements that enhance long-term performance.
Key Responsibilities
+ Provide technical code support for backend applications, assisting with troubleshooting, debugging, and patching.
+ Maintain and optimise Java-based applications, web services, and backend tools.
+ Collaborate with internal teams to implement fixes, updates, and enhancements to the Enacto Energy Management System.
+ Support deployment processes, including build tools, application servers, and configuration updates.
+ Assist in maintaining code repositories, branching strategies, and build pipelines.
+ Work with legacy and modern frameworks to ensure ongoing system stability.
+ Participate in backend performance tuning and server management on Windows-based environments.
+ Support automation, CI/CD processes, and release management where required.
YOU MUST HAVE
+ Strong Java development skills.
+ Web application development experience.
+ Proficient with Git for version control.
+ Experience with Maven for build automation (heavy usage in our legacy systems).
+ Knowledge of Spring Boot for microservice development.
WE VALUE
+ Experience with backend testing tools such as Postman or curl.
+ Knowledge of penetration testing and security testing.
+ Experience in performance testing and interpreting results.
NICE TO HAVE
+ Tomcat server configuration and management.
+ Managing Windows-based servers.
+ Working with Java Swing desktop clients.
+ Scripting experience (Python, Bash, etc.).
+ CI/CD automation tools (e.g., Jenkins).
+ Containerisation and cloud deployment experience:
+ Docker, Kubernetes, Google Cloud Platform.
**Our Offer**
+ Opportunity to work on a global energy management platform with large-scale impact.
+ Exposure to both cutting-edge and legacy technologies.
+ Collaborative team environment with supportive leadership.
+ Career growth in both technical and operational paths.
+ Competitive compensation and benefits package.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
This advertiser has chosen not to accept applicants from your region.
3
Code support specialist
Dublin, Leinster
Honeywell
Posted 2 days ago
Job Viewed
Job Description
We are seeking a Technical Code Support Specialist (Backend Engineer) to join our backend systems team. In this role, you will provide advanced technical support for our internal development teams, maintaining and enhancing existing backend services while assisting with new feature rollouts. You will work closely with developers, operations teams, and product managers to ensure our systems remain reliable, secure, and efficient.
This position is ideal for someone with a strong backend development background who enjoys working across modern and legacy codebases, supporting mission-critical systems, and implementing improvements that enhance long-term performance.
Key Responsibilities
+ Provide technical code support for backend applications, assisting with troubleshooting, debugging, and patching.
+ Maintain and optimise Java-based applications, web services, and backend tools.
+ Collaborate with internal teams to implement fixes, updates, and enhancements to the Enacto Energy Management System.
+ Support deployment processes, including build tools, application servers, and configuration updates.
+ Assist in maintaining code repositories, branching strategies, and build pipelines.
+ Work with legacy and modern frameworks to ensure ongoing system stability.
+ Participate in backend performance tuning and server management on Windows-based environments.
+ Support automation, CI/CD processes, and release management where required.
YOU MUST HAVE
+ Strong Java development skills.
+ Web application development experience.
+ Proficient with Git for version control.
+ Experience with Maven for build automation (heavy usage in our legacy systems).
+ Knowledge of Spring Boot for microservice development.
WE VALUE
+ Experience with backend testing tools such as Postman or curl.
+ Knowledge of penetration testing and security testing.
+ Experience in performance testing and interpreting results.
NICE TO HAVE
+ Tomcat server configuration and management.
+ Managing Windows-based servers.
+ Working with Java Swing desktop clients.
+ Scripting experience (Python, Bash, etc.).
+ CI/CD automation tools (e.g., Jenkins).
+ Containerisation and cloud deployment experience:
+ Docker, Kubernetes, Google Cloud Platform.
**Our Offer**
+ Opportunity to work on a global energy management platform with large-scale impact.
+ Exposure to both cutting-edge and legacy technologies.
+ Collaborative team environment with supportive leadership.
+ Career growth in both technical and operational paths.
+ Competitive compensation and benefits package.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
This position is ideal for someone with a strong backend development background who enjoys working across modern and legacy codebases, supporting mission-critical systems, and implementing improvements that enhance long-term performance.
Key Responsibilities
+ Provide technical code support for backend applications, assisting with troubleshooting, debugging, and patching.
+ Maintain and optimise Java-based applications, web services, and backend tools.
+ Collaborate with internal teams to implement fixes, updates, and enhancements to the Enacto Energy Management System.
+ Support deployment processes, including build tools, application servers, and configuration updates.
+ Assist in maintaining code repositories, branching strategies, and build pipelines.
+ Work with legacy and modern frameworks to ensure ongoing system stability.
+ Participate in backend performance tuning and server management on Windows-based environments.
+ Support automation, CI/CD processes, and release management where required.
YOU MUST HAVE
+ Strong Java development skills.
+ Web application development experience.
+ Proficient with Git for version control.
+ Experience with Maven for build automation (heavy usage in our legacy systems).
+ Knowledge of Spring Boot for microservice development.
WE VALUE
+ Experience with backend testing tools such as Postman or curl.
+ Knowledge of penetration testing and security testing.
+ Experience in performance testing and interpreting results.
NICE TO HAVE
+ Tomcat server configuration and management.
+ Managing Windows-based servers.
+ Working with Java Swing desktop clients.
+ Scripting experience (Python, Bash, etc.).
+ CI/CD automation tools (e.g., Jenkins).
+ Containerisation and cloud deployment experience:
+ Docker, Kubernetes, Google Cloud Platform.
**Our Offer**
+ Opportunity to work on a global energy management platform with large-scale impact.
+ Exposure to both cutting-edge and legacy technologies.
+ Collaborative team environment with supportive leadership.
+ Career growth in both technical and operational paths.
+ Competitive compensation and benefits package.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
This advertiser has chosen not to accept applicants from your region.
4
Business Support Engineer
Dublin, Leinster
Meta
Posted 2 days ago
Job Viewed
Job Description
**Summary:**
We are looking for an engineer to play a key role in providing technical, engineering support to Meta's partners and clients globally. You will have the opportunity to work together with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations while partnering with our broad cross functional teams to ensure a high quality for our products and satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments.As a Business Support Engineer at Meta, you will be given the opportunity to specialise in one of our key business areas across Business Messaging, Telecommunications, Fintech and Advertising and combine your experience for proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, who are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers.As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and its implication to our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering.
**Required Skills:**
Business Support Engineer Responsibilities:
1. Partners with Meta's Business Partners & Clients to help them deploy Meta Products at scale
2. Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world
3. Manage technical relationships with Meta partners, providing technical support and handling service outages
4. Gain in-depth experience in one of our business products and how best to deploy them and troubleshoot them
5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service
6. Troubleshoot partners' technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta's internal technical teams to resolve those issues
7. Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available
8. Communicates partner needs to the Meta product teams to improve people's experience with our products
9. Helps scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta's infrastructure, presenting cross-functional and global context
10. Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
11. Use your problem-solving skills to resolve business problems
12. Proactively information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team
13. Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
14. Effectively manages key relationships with multiple cross-functional partners, demonstrating leadership by facilitating communication of the team and nurturing Cross Functional relationships
**Minimum Qualifications:**
Minimum Qualifications:
15. 5+ years of experience as a Support Engineer, Service Engineer or similar
16. Proven experience as a Support Engineer, Service Engineer, or similar
17. Bachelor's degree in Computer Science, Engineering, or related technical field experience
18. Experience developing, deploying and operating software in one or more public cloud infrastructure (Azure, GCP, AWS, etc.)
19. Proven experience in API development on cloud based infrastructures
20. Proficiency in full-stack development with experience in the full web stack, SOAP, and REST-API technologies and architectures
21. Experience in communicating with technical and business audiences and creating technical documentation
22. Solid understanding of IT infrastructures and network protocols on different layers, with demonstrable knowledge of different data exchange formats and protocols
23. Experience assessing, analyzing, and resolving operational issues using data
24. Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
**Preferred Qualifications:**
Preferred Qualifications:
25. Experience with large scale enterprise system development
26. Optional - Experience in the payment processing and/or banking industry. Technical understanding of online payment processing flows (merchants, acquirer banks, issuers' banks, card networks)
27. Experience working across a global team, solving problems, and designing business operations from scratch
28. Optional - Understanding of Messaging Operations and related technologies (IP Stack, VPN, SMPP, SS7), Value Added Services Platforms (SMS Firewall) and Telco Infrastructure (PGW, GGSN, etc.)
29. Proficiency in PHP/Hack and JavaScript/React
30. Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems
31. Optional - Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc
**Industry:** Internet
We are looking for an engineer to play a key role in providing technical, engineering support to Meta's partners and clients globally. You will have the opportunity to work together with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations while partnering with our broad cross functional teams to ensure a high quality for our products and satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments.As a Business Support Engineer at Meta, you will be given the opportunity to specialise in one of our key business areas across Business Messaging, Telecommunications, Fintech and Advertising and combine your experience for proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, who are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers.As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and its implication to our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering.
**Required Skills:**
Business Support Engineer Responsibilities:
1. Partners with Meta's Business Partners & Clients to help them deploy Meta Products at scale
2. Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world
3. Manage technical relationships with Meta partners, providing technical support and handling service outages
4. Gain in-depth experience in one of our business products and how best to deploy them and troubleshoot them
5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service
6. Troubleshoot partners' technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta's internal technical teams to resolve those issues
7. Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available
8. Communicates partner needs to the Meta product teams to improve people's experience with our products
9. Helps scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta's infrastructure, presenting cross-functional and global context
10. Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
11. Use your problem-solving skills to resolve business problems
12. Proactively information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team
13. Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
14. Effectively manages key relationships with multiple cross-functional partners, demonstrating leadership by facilitating communication of the team and nurturing Cross Functional relationships
**Minimum Qualifications:**
Minimum Qualifications:
15. 5+ years of experience as a Support Engineer, Service Engineer or similar
16. Proven experience as a Support Engineer, Service Engineer, or similar
17. Bachelor's degree in Computer Science, Engineering, or related technical field experience
18. Experience developing, deploying and operating software in one or more public cloud infrastructure (Azure, GCP, AWS, etc.)
19. Proven experience in API development on cloud based infrastructures
20. Proficiency in full-stack development with experience in the full web stack, SOAP, and REST-API technologies and architectures
21. Experience in communicating with technical and business audiences and creating technical documentation
22. Solid understanding of IT infrastructures and network protocols on different layers, with demonstrable knowledge of different data exchange formats and protocols
23. Experience assessing, analyzing, and resolving operational issues using data
24. Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
**Preferred Qualifications:**
Preferred Qualifications:
25. Experience with large scale enterprise system development
26. Optional - Experience in the payment processing and/or banking industry. Technical understanding of online payment processing flows (merchants, acquirer banks, issuers' banks, card networks)
27. Experience working across a global team, solving problems, and designing business operations from scratch
28. Optional - Understanding of Messaging Operations and related technologies (IP Stack, VPN, SMPP, SS7), Value Added Services Platforms (SMS Firewall) and Telco Infrastructure (PGW, GGSN, etc.)
29. Proficiency in PHP/Hack and JavaScript/React
30. Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems
31. Optional - Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc
**Industry:** Internet
This advertiser has chosen not to accept applicants from your region.
5
Business Support Engineer
Dublin, Leinster
Meta
Posted 2 days ago
Job Viewed
Job Description
**Summary:**
We are looking for an engineer to play a key role in providing technical and engineering support to Meta's partners and clients globally. You will work with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations, while partnering with our cross functional teams to ensure a high quality for our products and a satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments.As a Business Support Engineer at Meta, you will be given the opportunity to specialize in one of our key business areas across Ads, Business Messaging, Telecommunications and Fintech, and combine your experience of proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers.As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and their implications for our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering.
**Required Skills:**
Business Support Engineer Responsibilities:
1. Work with Meta's Business Partners & Clients to help them deploy Meta Products at scale
2. Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world
3. Manage technical relationships with Meta partners, providing technical support and handling service outages
4. Become an expert in one of our business products and how best to deploy them and troubleshoot them
5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service
6. troubleshoot partners' technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta's internal technical teams to resolve those issues
7. Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available
8. Communicate partner needs to the Meta product teams to improve people's experience with our products
9. Help scale programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta's infrastructure, presenting cross-functional and global context
10. Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
11. Proactively analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team
12. Use your problem-solving skills to resolve business problems
13. Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
14. Independently work through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
15. Effectively manages key relationships with multiple Cross Functional partners, demonstrating leadership by facilitating communication of the team and nurture cross functional partnerships
16. Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
17. Constructively challenges priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
18. Make informed decisions and recommendations based on the reprioritization of competing needs
19. Consistently delivers constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals
**Minimum Qualifications:**
Minimum Qualifications:
20. Bachelor's degree in Computer Science, Engineering, or related technical field experience
21. 4+ years of experience as a Support Engineer, Service Engineer or similar
22. Experience in API development on cloud based infrastructures
23. Experience with coding languages such as PHP/Hack and JavaScript/React
24. Experience with the full web stack, SOAP, and REST API technologies and architectures
25. Experience in communicating with technical and business audiences and develop technical documentation
26. Experience assessing, analyzing, and resolving operational issues using data
27. Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
28. Experience working across a global multilingual team, solving problems, and designing business operations from scratch
**Preferred Qualifications:**
Preferred Qualifications:
29. Experience in the payment processing and/or banking industry. Technical understanding of online payment processing flows (merchants, acquirer banks, issuers' banks, card networks)
30. Experience with large scale enterprise system development
31. Proficiency in PHP/Hack and JavaScript/React
32. Experience working across a global team, solving problems, and designing business operations from scratch
33. Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc
**Industry:** Internet
We are looking for an engineer to play a key role in providing technical and engineering support to Meta's partners and clients globally. You will work with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations, while partnering with our cross functional teams to ensure a high quality for our products and a satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments.As a Business Support Engineer at Meta, you will be given the opportunity to specialize in one of our key business areas across Ads, Business Messaging, Telecommunications and Fintech, and combine your experience of proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers.As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and their implications for our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering.
**Required Skills:**
Business Support Engineer Responsibilities:
1. Work with Meta's Business Partners & Clients to help them deploy Meta Products at scale
2. Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world
3. Manage technical relationships with Meta partners, providing technical support and handling service outages
4. Become an expert in one of our business products and how best to deploy them and troubleshoot them
5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service
6. troubleshoot partners' technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta's internal technical teams to resolve those issues
7. Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available
8. Communicate partner needs to the Meta product teams to improve people's experience with our products
9. Help scale programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta's infrastructure, presenting cross-functional and global context
10. Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
11. Proactively analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team
12. Use your problem-solving skills to resolve business problems
13. Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
14. Independently work through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
15. Effectively manages key relationships with multiple Cross Functional partners, demonstrating leadership by facilitating communication of the team and nurture cross functional partnerships
16. Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
17. Constructively challenges priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
18. Make informed decisions and recommendations based on the reprioritization of competing needs
19. Consistently delivers constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals
**Minimum Qualifications:**
Minimum Qualifications:
20. Bachelor's degree in Computer Science, Engineering, or related technical field experience
21. 4+ years of experience as a Support Engineer, Service Engineer or similar
22. Experience in API development on cloud based infrastructures
23. Experience with coding languages such as PHP/Hack and JavaScript/React
24. Experience with the full web stack, SOAP, and REST API technologies and architectures
25. Experience in communicating with technical and business audiences and develop technical documentation
26. Experience assessing, analyzing, and resolving operational issues using data
27. Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
28. Experience working across a global multilingual team, solving problems, and designing business operations from scratch
**Preferred Qualifications:**
Preferred Qualifications:
29. Experience in the payment processing and/or banking industry. Technical understanding of online payment processing flows (merchants, acquirer banks, issuers' banks, card networks)
30. Experience with large scale enterprise system development
31. Proficiency in PHP/Hack and JavaScript/React
32. Experience working across a global team, solving problems, and designing business operations from scratch
33. Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc
**Industry:** Internet
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest It support Jobs in County Dublin !
6
Field Support Engineer
Dublin, Leinster
Cognizant
Posted 2 days ago
Job Viewed
Job Description
Cognizant is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance.
Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services.
Operating across 5 continents and with over 300.000 skilled employees, Cognizant partners with the leading Life Sciences companies globally to provide performance improvements, reduced costs and improve time to market. We are your single end to end partner for consultancy, design implementation, optimization and support for all applications in the Pharmaceutical and Biotechnology Manufacturing stack.
We're looking for dedicated, innovative and driven talent to join our expanding team.
We are looking to add an experienced Field Hardware Support Engineer to the team of our pharmaceutical client based in Dublin.
**Responsibilities:**
+ Troubleshoot field issues with hardware and communications set e.g. CHARMS,
+ cabling, I/O configuration, Ethernet Addressing
+ Support CM SATs throughout project commissioning and qualification phase
+ Complete system updates to correct issues identified under site change process
+ Provide Knowledge Transfer to site team on hardware setup and configuration
+ Liaise with site electrical contractor during investigations to identify root cause of issues and solutions
+ Co-ordination of tasks to ensure timely delivery
+ Communication of status with site team & management
**Requirements:**
+ 4 years + DeltaV experience, with previous site within the life sciences industries
+ A BSc/BEng/BA Degree or equivalent experience with advanced degree.
+ Experience designing and programming control systems with emphasis on DeltaV DCS.
+ S88 batch process control within the (Bio)Pharma sector.
+ Lead teams of Engineers and manage the Project Resources Scheduling Task assignments Client interaction co-ordination amongst different vendors co-ordination between front office team and remote engineering office teams.
+ Batch Process upgrading on DeltaV platform for Pharmaceutical clients.- Interact with customer for Reviewing Design Specifications and Test Specifications.
+ Working knowledge of other control system platforms desirable e.g., Siemens, Rockwell, Unicorn etc.
+ Experience with PLC, HMI, and SCADA an advantage.
+ Knowledge and familiarity with regulated industry standards, including exposure to cGMP, GAMP and 21 CFR Part 11.
+ Excellent communication skills and interpersonal skills. and Ability to work effectively in a fast-paced project.
To apply for this inclusive and collaborative Field Hardware Support Engineer job, do not hesitate to contact Cognizant today.
At Cognizant, we engineer modern businesses to improve everyday life because we are dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineer's modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we are improving everyday life. See how at or @cognizant.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services.
Operating across 5 continents and with over 300.000 skilled employees, Cognizant partners with the leading Life Sciences companies globally to provide performance improvements, reduced costs and improve time to market. We are your single end to end partner for consultancy, design implementation, optimization and support for all applications in the Pharmaceutical and Biotechnology Manufacturing stack.
We're looking for dedicated, innovative and driven talent to join our expanding team.
We are looking to add an experienced Field Hardware Support Engineer to the team of our pharmaceutical client based in Dublin.
**Responsibilities:**
+ Troubleshoot field issues with hardware and communications set e.g. CHARMS,
+ cabling, I/O configuration, Ethernet Addressing
+ Support CM SATs throughout project commissioning and qualification phase
+ Complete system updates to correct issues identified under site change process
+ Provide Knowledge Transfer to site team on hardware setup and configuration
+ Liaise with site electrical contractor during investigations to identify root cause of issues and solutions
+ Co-ordination of tasks to ensure timely delivery
+ Communication of status with site team & management
**Requirements:**
+ 4 years + DeltaV experience, with previous site within the life sciences industries
+ A BSc/BEng/BA Degree or equivalent experience with advanced degree.
+ Experience designing and programming control systems with emphasis on DeltaV DCS.
+ S88 batch process control within the (Bio)Pharma sector.
+ Lead teams of Engineers and manage the Project Resources Scheduling Task assignments Client interaction co-ordination amongst different vendors co-ordination between front office team and remote engineering office teams.
+ Batch Process upgrading on DeltaV platform for Pharmaceutical clients.- Interact with customer for Reviewing Design Specifications and Test Specifications.
+ Working knowledge of other control system platforms desirable e.g., Siemens, Rockwell, Unicorn etc.
+ Experience with PLC, HMI, and SCADA an advantage.
+ Knowledge and familiarity with regulated industry standards, including exposure to cGMP, GAMP and 21 CFR Part 11.
+ Excellent communication skills and interpersonal skills. and Ability to work effectively in a fast-paced project.
To apply for this inclusive and collaborative Field Hardware Support Engineer job, do not hesitate to contact Cognizant today.
At Cognizant, we engineer modern businesses to improve everyday life because we are dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineer's modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we are improving everyday life. See how at or @cognizant.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
7
Lead Contract Support
Dublin, Leinster
CBRE
Posted 2 days ago
Job Viewed
Job Description
Lead Contract Support
Job ID
Posted
20-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Dublin - Dublin - Ireland
Hi, we're CBRE Global Workplace Solutions! We believe our working spaces should allow everyone to feel comfortable, productive and inspired in their working environment. Because when people feel inspired, great things happen. We're one team at the heart of the workplace providing Facility Services across EMEA for a prestigious global technology client. As we continue to grow, we are searching for unique, passionate, excited, vivacious people to join us in creating that sense of community, who will put the well-being of others at the forefront.
As Lead Contract support, you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. You'll be an ambassador of a one team approach leading the regional operations team, representing CBRE and our Client's brand
You are accountable for all CBRE contractual responsibilities within the region, including but not limited to team leadership, management of supply partners, ensuring process & legislative compliance and demonstrating financial control by operating within the client approved budget.
Your team owns the relationship with the in-country CBRE Facilities Management representatives and their Regional leaders. You meet with your team every month to review operational performance. Our performance measures are detailed within our contract via service level agreements and key performance indicators but you know and display that this is not the full story of performance. Although you lead a data driven approach this is supplemented with a close understanding of our client's and our team's needs. You know our customers, their buildings and our people intimately.
+ You oversee the Regional Support Coordinators, who with the Operations Lead collaborate on dynamic business plans and strategies which deliver and anticipate the strategic goals of the Client.
+ You are responsible for setting and monitoring the workload across the Support Coordinators.
+ Our client wants a consistent, high value experience so you work creatively and actively with the whole Account Leadership Team and CBRE locally to create and deploy unique but uniform working practices that meet & exceed that challenge.
+ You are a key part of the Client's & CBRE's Account team. You support & cultivate a collaborative, friendly, safe and fun work environment because you know that great teams, working safely and harmoniously foster innovation and productivity.
Core Responsibilities:
+ Quality, Health, Safety and Environment
+ It is the overall objective for all of our roles to participate in creating and enhancing our safety culture
+ To support this you'll log quality hazards and ensure resulting actions are closed out. This helps make our spaces safer and improve the safety culture
+ Your role is crucial to ensure the operations run smoothly you will coordinate regional efforts with the account Standards & Compliance Lead
+ CBRE has deployed well developed and thorough QHSE Log books. It is your teams job to validate that these are compliant (pre-audit), drive the application of changes and to ensure that they are maintained
+ As with all of our team you are required to report all accidents, occupational illnesses and emergencies. In this role you will also ensure that the team knows how to follow that process and will validate that the subsequent actions have been taken to close out the incidents including sharing any lessons learned
+ You will ensure that monthly audits are being undertaken to ensure subcontractor files are statutorily compliant with QHSE requirements and reporting any challenges through to the Technical and Soft Services Managers
+ You will drive all QHSE audit actions to closure before the deadline
+ We have an internal audit structure. It is your role to ensure that all audit actions raised on any site are implemented for all appropriate sites in the portfolio
+ You will actively engage with CBRE communications and announcements
Operations
+ This is a central role so you'll need to create and actively maintain constructive and positive professional relationships with clients, colleagues and supply partners
+ You will manage the contract's change request process dealing with all requests approvals and onward communication to stakeholders
+ You will assist in the monitoring of our contract performance, reviewing, analysing and reporting on delivery against KPIs
+ Your team will own the maintenance of the Site / Regional delegated authority (DOA) matrix, the on call rota, the business continuity and disaster plan and the escalation maps
+ As a central coordinator you'll be an expert on Client and CBRE policies and procedures. You'll audit them and deliver training on them
+ You are the knowledge centre of the regional team
+ Your team are the administrators of the region's team tracker (for leave and absence) and you escalate trends to management as they are identified
+ Your team are the coordinators of new employee onboarding & offboarding. You operate but don't deliver our central training and processes including NDAs, technology set up, etc.
+ You support the preparation and delivery of monthly and quarterly Contract and Business Unit Reviews
+ You oversee your team's preparation of the Site Monthly Operational Reports, which provide local narrative that identifies trends and potential opportunities for improvement initiatives, including on our KPI's & SLA's
+ You'll be asked to produce regional level ad-hoc reporting as requested by our Client or our Management Team
+ You'll ensure the regional submission for the EMEA monthly KPIs are completed on time
+ you'll participate in and structure audits of Client and CBRE policies and procedures to ensure compliance
People
+ You'll lead the team of Regional & Site Support Coordinators in Dublin
+ You'll help to sustain and enhance our team culture of recognition
+ You'll mentor and coach team members to further develop competencies
+ You'll be actively engaged in CBRE's Performance Management cycle and will create your own self development plan
+ Once that is agreed with your line manager you will actively engage in your development plan
+ You'll support effective resource planning through measuring labour utilisation
+ To support you, you'll be following all the CBRE People procedures
+ Assist with recruitment of team members
Supplier Management
+ You will ensure that in each country your team is in collaboration with the operational team, they are the key point of contact for our suppliers and partner organisations.
+ This includes obtaining supplier quotes and uploading them onto the internal system for client approval
+ You'll support the Supplier Performance Management process - ensuring your team are organising and attending meetings as required and following up on actions with suppliers
+ Your team will issue and administer our supply partner contracts
+ Your team will administer the Regional work in progress tracker and manages the supply partners to ensure their invoices are provided accurately and on time
+ Supports the Account EMEA Sourcing Lead with the vendor plan to deliver effective procurement of third party services and contract requirements
+ Your team are responsible for the setup of new suppliers and their compliance surveys in the CBRE supplier platform (where available)
Finance
+ Helping the team to manage and process finances is a central aspect of the Support Coordinator function. Your team will manage the production of billing applications, calculating margins and raising invoices (process and requirement varies country to country).
+ We produce a lot of financial data. In this job you will be managing the team's submission and consolidation of some crucial management reports (such as P&L, WiP, Unbilled Revenue, Debt, OPO, PO & Invoice Pool).
+ You are the expert, you will see areas of concern and highlight them to the Facilities Manager and will help them resolve issues.
+ Your team will be vital in helping the Facilities Managers to manage and where needed chase down debt and overdue invoices.
+ You'll manage the Contract Support Team, to control the invoice pool or equivalent
+ Your team are the champions! In fact they are a champion of many things! Specifically, they are the site team's champion for the Country financial system (e.g. Dynamics AX, myBuy, etc)
Project and Programs
+ All our programs have measures that help us to show the benefit of the transformations we are making. It'll be your job to coordinate with the sites benefits for all our Global Programme & Transformative activities, attending Global calls to ensure EMEA is represented and aligned
+ You will help us to identify & drive for savings opportunities. Our client is always looking for us to spend their money as though it is our own and that we are clearly showing them the value of working with CBRE
+ You are restless in your search for efficiency. Sitting at the centre of the business gives you a unique view of the systems, processes and ways of working. You always want to make them slicker, quicker and better for us and for the client
+ You will help us to hunt for special people to be champions for new and existing programs.
+ You'll be participating in Senior Management Team meetings and account wide calls to share business updates and best practice across all of EMEA
+ From these meetings you'll take initiatives and help roll them out across the business consistently
Contract Documents
+ You'll be the guru of our site contract documentation (Like the site lists and their related scope matrixes). That will help us to ensure compliance to the contract management change process
+ You are the Champion of our overall Master Services Agreement (MSA)
+ Undertake all other duties & tasks as reasonably requested by your line manager
About you
+ Fluency in written and spoken English language
+ Possess a high level of IT literacy
+ Strong interpersonal, written and verbal communication skills
+ Supports team members with decisions on routine matters encouraging innovative solutions, instils team ownership and pride
+ Ability to comprehend, analyse, and interpret complex documents. Ability to solve problems involving several options in situations.
+ Good People Management skills, prioritises team workload, whilst encouraging team development
+ Requires advanced analytical and quantitative skills.
Knowledge
+ A strong understanding of good health & safety practices and promotes a strong Health & Safety culture
+ Excellent understanding of FM, M&E services and Projects in occupied environments
+ Commercially aware with sound knowledge of finances, budget preparation and management
Experience
+ Experience promoting high quality Customer Service and customised service throughout teams. Builds trusted client relationship based on anticipating and understanding of strategic needs
+ Experience of managing contracts, operating to processes and procedures, with supervision of contractors
+ Experience of managing contracts, operating to processes and procedures, with supervision of contractors
+ OPEX/CAPEX and financial experience in real estate business
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
Posted
20-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Dublin - Dublin - Ireland
Hi, we're CBRE Global Workplace Solutions! We believe our working spaces should allow everyone to feel comfortable, productive and inspired in their working environment. Because when people feel inspired, great things happen. We're one team at the heart of the workplace providing Facility Services across EMEA for a prestigious global technology client. As we continue to grow, we are searching for unique, passionate, excited, vivacious people to join us in creating that sense of community, who will put the well-being of others at the forefront.
As Lead Contract support, you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. You'll be an ambassador of a one team approach leading the regional operations team, representing CBRE and our Client's brand
You are accountable for all CBRE contractual responsibilities within the region, including but not limited to team leadership, management of supply partners, ensuring process & legislative compliance and demonstrating financial control by operating within the client approved budget.
Your team owns the relationship with the in-country CBRE Facilities Management representatives and their Regional leaders. You meet with your team every month to review operational performance. Our performance measures are detailed within our contract via service level agreements and key performance indicators but you know and display that this is not the full story of performance. Although you lead a data driven approach this is supplemented with a close understanding of our client's and our team's needs. You know our customers, their buildings and our people intimately.
+ You oversee the Regional Support Coordinators, who with the Operations Lead collaborate on dynamic business plans and strategies which deliver and anticipate the strategic goals of the Client.
+ You are responsible for setting and monitoring the workload across the Support Coordinators.
+ Our client wants a consistent, high value experience so you work creatively and actively with the whole Account Leadership Team and CBRE locally to create and deploy unique but uniform working practices that meet & exceed that challenge.
+ You are a key part of the Client's & CBRE's Account team. You support & cultivate a collaborative, friendly, safe and fun work environment because you know that great teams, working safely and harmoniously foster innovation and productivity.
Core Responsibilities:
+ Quality, Health, Safety and Environment
+ It is the overall objective for all of our roles to participate in creating and enhancing our safety culture
+ To support this you'll log quality hazards and ensure resulting actions are closed out. This helps make our spaces safer and improve the safety culture
+ Your role is crucial to ensure the operations run smoothly you will coordinate regional efforts with the account Standards & Compliance Lead
+ CBRE has deployed well developed and thorough QHSE Log books. It is your teams job to validate that these are compliant (pre-audit), drive the application of changes and to ensure that they are maintained
+ As with all of our team you are required to report all accidents, occupational illnesses and emergencies. In this role you will also ensure that the team knows how to follow that process and will validate that the subsequent actions have been taken to close out the incidents including sharing any lessons learned
+ You will ensure that monthly audits are being undertaken to ensure subcontractor files are statutorily compliant with QHSE requirements and reporting any challenges through to the Technical and Soft Services Managers
+ You will drive all QHSE audit actions to closure before the deadline
+ We have an internal audit structure. It is your role to ensure that all audit actions raised on any site are implemented for all appropriate sites in the portfolio
+ You will actively engage with CBRE communications and announcements
Operations
+ This is a central role so you'll need to create and actively maintain constructive and positive professional relationships with clients, colleagues and supply partners
+ You will manage the contract's change request process dealing with all requests approvals and onward communication to stakeholders
+ You will assist in the monitoring of our contract performance, reviewing, analysing and reporting on delivery against KPIs
+ Your team will own the maintenance of the Site / Regional delegated authority (DOA) matrix, the on call rota, the business continuity and disaster plan and the escalation maps
+ As a central coordinator you'll be an expert on Client and CBRE policies and procedures. You'll audit them and deliver training on them
+ You are the knowledge centre of the regional team
+ Your team are the administrators of the region's team tracker (for leave and absence) and you escalate trends to management as they are identified
+ Your team are the coordinators of new employee onboarding & offboarding. You operate but don't deliver our central training and processes including NDAs, technology set up, etc.
+ You support the preparation and delivery of monthly and quarterly Contract and Business Unit Reviews
+ You oversee your team's preparation of the Site Monthly Operational Reports, which provide local narrative that identifies trends and potential opportunities for improvement initiatives, including on our KPI's & SLA's
+ You'll be asked to produce regional level ad-hoc reporting as requested by our Client or our Management Team
+ You'll ensure the regional submission for the EMEA monthly KPIs are completed on time
+ you'll participate in and structure audits of Client and CBRE policies and procedures to ensure compliance
People
+ You'll lead the team of Regional & Site Support Coordinators in Dublin
+ You'll help to sustain and enhance our team culture of recognition
+ You'll mentor and coach team members to further develop competencies
+ You'll be actively engaged in CBRE's Performance Management cycle and will create your own self development plan
+ Once that is agreed with your line manager you will actively engage in your development plan
+ You'll support effective resource planning through measuring labour utilisation
+ To support you, you'll be following all the CBRE People procedures
+ Assist with recruitment of team members
Supplier Management
+ You will ensure that in each country your team is in collaboration with the operational team, they are the key point of contact for our suppliers and partner organisations.
+ This includes obtaining supplier quotes and uploading them onto the internal system for client approval
+ You'll support the Supplier Performance Management process - ensuring your team are organising and attending meetings as required and following up on actions with suppliers
+ Your team will issue and administer our supply partner contracts
+ Your team will administer the Regional work in progress tracker and manages the supply partners to ensure their invoices are provided accurately and on time
+ Supports the Account EMEA Sourcing Lead with the vendor plan to deliver effective procurement of third party services and contract requirements
+ Your team are responsible for the setup of new suppliers and their compliance surveys in the CBRE supplier platform (where available)
Finance
+ Helping the team to manage and process finances is a central aspect of the Support Coordinator function. Your team will manage the production of billing applications, calculating margins and raising invoices (process and requirement varies country to country).
+ We produce a lot of financial data. In this job you will be managing the team's submission and consolidation of some crucial management reports (such as P&L, WiP, Unbilled Revenue, Debt, OPO, PO & Invoice Pool).
+ You are the expert, you will see areas of concern and highlight them to the Facilities Manager and will help them resolve issues.
+ Your team will be vital in helping the Facilities Managers to manage and where needed chase down debt and overdue invoices.
+ You'll manage the Contract Support Team, to control the invoice pool or equivalent
+ Your team are the champions! In fact they are a champion of many things! Specifically, they are the site team's champion for the Country financial system (e.g. Dynamics AX, myBuy, etc)
Project and Programs
+ All our programs have measures that help us to show the benefit of the transformations we are making. It'll be your job to coordinate with the sites benefits for all our Global Programme & Transformative activities, attending Global calls to ensure EMEA is represented and aligned
+ You will help us to identify & drive for savings opportunities. Our client is always looking for us to spend their money as though it is our own and that we are clearly showing them the value of working with CBRE
+ You are restless in your search for efficiency. Sitting at the centre of the business gives you a unique view of the systems, processes and ways of working. You always want to make them slicker, quicker and better for us and for the client
+ You will help us to hunt for special people to be champions for new and existing programs.
+ You'll be participating in Senior Management Team meetings and account wide calls to share business updates and best practice across all of EMEA
+ From these meetings you'll take initiatives and help roll them out across the business consistently
Contract Documents
+ You'll be the guru of our site contract documentation (Like the site lists and their related scope matrixes). That will help us to ensure compliance to the contract management change process
+ You are the Champion of our overall Master Services Agreement (MSA)
+ Undertake all other duties & tasks as reasonably requested by your line manager
About you
+ Fluency in written and spoken English language
+ Possess a high level of IT literacy
+ Strong interpersonal, written and verbal communication skills
+ Supports team members with decisions on routine matters encouraging innovative solutions, instils team ownership and pride
+ Ability to comprehend, analyse, and interpret complex documents. Ability to solve problems involving several options in situations.
+ Good People Management skills, prioritises team workload, whilst encouraging team development
+ Requires advanced analytical and quantitative skills.
Knowledge
+ A strong understanding of good health & safety practices and promotes a strong Health & Safety culture
+ Excellent understanding of FM, M&E services and Projects in occupied environments
+ Commercially aware with sound knowledge of finances, budget preparation and management
Experience
+ Experience promoting high quality Customer Service and customised service throughout teams. Builds trusted client relationship based on anticipating and understanding of strategic needs
+ Experience of managing contracts, operating to processes and procedures, with supervision of contractors
+ Experience of managing contracts, operating to processes and procedures, with supervision of contractors
+ OPEX/CAPEX and financial experience in real estate business
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
8
Contract Support Coordinator
Dublin, Leinster
CBRE
Posted 2 days ago
Job Viewed
Job Description
Contract Support Coordinator
Job ID
Posted
27-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Dublin - Dublin - Ireland
Provide a comprehensive financial and administrative service.
**Responsibilities**
+ Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
+ Positively respond to both our internal and external customers through effective communication and personal accessibility.
Understand procedures and processes and operate them to the required standard. Examples of these are:
Ensuring compliance to policies and procedures
+ Ensuring that sales invoices are raised in a correct and timely manner.
+ Ensuring that Extra Works jobs are raised, billed and closed in a timely manner at the correct gross margin.
+ Raising purchase orders in line with company requirements.
+ Assisting the Contract/Account Manager in the management of WOM and debt.
+ Understanding the contract, including scope and terms & conditions.
+ Assisting the Contract/Account Manager in ensuring compliance with Health & Safety requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment.
+ Management of helpdesk and asset management systems (e.g. Service Insight/elogbooks etc)
+ Management and Planning of Subcontractor and CBRE technicians to allow agreed access to BOI sites.
+ Maintaining on site personnel records including training matrixes, holiday and sickness records and timesheets
+ Assist with monthly Client reporting
+ Working with the contract/Account/Finance manager to help improve the financial standards of the contract that are measured against monthly key performance indicators
+ Achieve results within quality and time restraints.
+ Perform with an understanding of business requirements and changes, and ensuring continuous improvement.
+ Actively participate in a diverse and effective team.
+ Convey messages and ideas clearly and openly. Involve people and influence decisions.
**Person Specification**
+ A good basic education is essential, with at least GCSE passes in Maths and English or equivalent.
+ Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent.
+ Good PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level, desirable skills in PowerPoint and Access
**Experience**
+ 3 years' experience in a similar role.
+ Previous experience of a customer-facing role using operating systems such as Coupa/MyFinance software.
+ Some financial / accounting experience would be an advantage.
**Aptitudes**
+ Must demonstrate a strong sense of customer focus.
+ Excellent verbal, and good basic standard of written, communication skills.
+ Self-motivated and systematic.
+ Results/ task orientated, attention to detail and accuracy.
+ Excellent time management and organisational skills.
+ Commitment to continuous improvement.
+ Ability to work as part of a team, as well as independently.
**Character**
+ Committed to customer service delivery.
+ Reliable and committed.
+ Confidential and discrete approach.
+ Calm manner, able to work under pressure and with changing demands and priorities.
+ Smart appearance.
+ Be flexible to work outside core office hours from time to time.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
Posted
27-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Dublin - Dublin - Ireland
Provide a comprehensive financial and administrative service.
**Responsibilities**
+ Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
+ Positively respond to both our internal and external customers through effective communication and personal accessibility.
Understand procedures and processes and operate them to the required standard. Examples of these are:
Ensuring compliance to policies and procedures
+ Ensuring that sales invoices are raised in a correct and timely manner.
+ Ensuring that Extra Works jobs are raised, billed and closed in a timely manner at the correct gross margin.
+ Raising purchase orders in line with company requirements.
+ Assisting the Contract/Account Manager in the management of WOM and debt.
+ Understanding the contract, including scope and terms & conditions.
+ Assisting the Contract/Account Manager in ensuring compliance with Health & Safety requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment.
+ Management of helpdesk and asset management systems (e.g. Service Insight/elogbooks etc)
+ Management and Planning of Subcontractor and CBRE technicians to allow agreed access to BOI sites.
+ Maintaining on site personnel records including training matrixes, holiday and sickness records and timesheets
+ Assist with monthly Client reporting
+ Working with the contract/Account/Finance manager to help improve the financial standards of the contract that are measured against monthly key performance indicators
+ Achieve results within quality and time restraints.
+ Perform with an understanding of business requirements and changes, and ensuring continuous improvement.
+ Actively participate in a diverse and effective team.
+ Convey messages and ideas clearly and openly. Involve people and influence decisions.
**Person Specification**
+ A good basic education is essential, with at least GCSE passes in Maths and English or equivalent.
+ Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent.
+ Good PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level, desirable skills in PowerPoint and Access
**Experience**
+ 3 years' experience in a similar role.
+ Previous experience of a customer-facing role using operating systems such as Coupa/MyFinance software.
+ Some financial / accounting experience would be an advantage.
**Aptitudes**
+ Must demonstrate a strong sense of customer focus.
+ Excellent verbal, and good basic standard of written, communication skills.
+ Self-motivated and systematic.
+ Results/ task orientated, attention to detail and accuracy.
+ Excellent time management and organisational skills.
+ Commitment to continuous improvement.
+ Ability to work as part of a team, as well as independently.
**Character**
+ Committed to customer service delivery.
+ Reliable and committed.
+ Confidential and discrete approach.
+ Calm manner, able to work under pressure and with changing demands and priorities.
+ Smart appearance.
+ Be flexible to work outside core office hours from time to time.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
9