48 IT Support jobs in County Dublin

Location: Sofia, Bulgaria
Language Requirements: Fluent Irish + English (B2)
Contract Type: Full-time, on-site (permanent with initial training)
Relocation Support: Available

Ready for an exciting next step? We're looking for Irish-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their career, build valuable skills, and embrace a new cultural experience.

What youll do

• Deliver outstanding customer service via phone, email, and chat

• Understand and address user needs to ensure satisfaction

• Help with general inquiries, product support, and troubleshooting

• Collaborate with your team to provide a seamless customer experience

Who you are

• Fluent in: Irish

• Comfortable using English at a B2 level

• Strong communication skills and a positive, customer-focused mindset

• No prior experience requiredjust a willingness to learn and grow

What we offer

• Fully paid training to get you started ️

• Stable career path and development opportunities

• Attractive salary packages

• Private health insurance and access to 50+ benefits and services

• Supportive international environment , with referral bonuses

• Modern office in Sofia city center with gym, relaxation zones, and gaming areas

Why Sofia?

Bulgaria offers a compelling blend of high-quality city life and affordability. Sofia, in particular, shines as a modern hub at the foot of Vitosha Mountainperfect for both professional growth and outdoor pursuits. Enjoy rich cultural offerings, international communities, and a vibrant startup ecosystemall while living well within budget.

Apply now and start a remarkable journey to build your career and explore life in Sofia.

**Summary:**
We are looking for an engineer to play a key role in providing technical and engineering support to Meta's partners and clients globally. You will work with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations, while partnering with our cross functional teams to ensure a high quality for our products and a satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments.As a Business Support Engineer at Meta, you will be given the opportunity to specialize in one of our key business areas across Ads, Business Messaging, Telecommunications and Fintech, and combine your experience of proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers.As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and their implications for our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering.
**Required Skills:**
Business Support Engineer - Ads Support Responsibilities:
1. Work with Meta's Business Partners & Clients to help them deploy Meta Products at scale
2. Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world
3. Manage technical relationships with Meta partners, providing technical support and handling service outages
4. Become an expert in one of our business products and how best to deploy them and troubleshoot them
5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service
6. troubleshoot partners' technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta's internal technical teams to resolve those issues
7. Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available
8. Communicate partner needs to the Meta product teams to improve people's experience with our products
9. Help scale programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta's infrastructure, presenting cross-functional and global context
10. Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
11. Proactively analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team
12. Use your problem-solving skills to resolve business problems
13. Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
14. Independently work through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
15. Effectively manages key relationships with multiple Cross Functional partners, demonstrating leadership by facilitating communication of the team and nurture cross functional partnerships
16. Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
17. Constructively challenges priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
18. Make informed decisions and recommendations based on the reprioritization of competing needs
19. Consistently delivers constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals
**Minimum Qualifications:**
Minimum Qualifications:
20. Bachelor's degree in Computer Science, Engineering, or related technical field experience
21. 4+ years of experience as a Support Engineer, Service Engineer or similar
22. Experience in API development on cloud based infrastructures
23. Experience with coding languages such as PHP/Hack and JavaScript/React
24. Experience with the full web stack, SOAP, and REST API technologies and architectures
25. Experience in communicating with technical and business audiences and develop technical documentation
26. Experience assessing, analyzing, and resolving operational issues using data
27. Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
28. Experience working across a global multilingual team, solving problems, and designing business operations from scratch
**Preferred Qualifications:**
Preferred Qualifications:
29. Experience with large scale enterprise system development
30. Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems
31. Understanding of IT infrastructures and network protocols on different layers preferred, with knowledge of different data exchange formats and protocols
32. Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc
**Industry:** Internet

Contract Support
Job ID
225381
Posted
19-Jun-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Dublin - Dublin - Ireland
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management.We are recruitingaContract Supportto join the teamlocatedinDublin.The successful candidate willbe responsibleforproviding exceptional customer service and comprehensive financial and administrative services to the client and the contract.
**Role Summary:**
+ Identifyand help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized
+ Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers
+ Support the preparation and delivery of monthly Contract Reviews, compileContract Review pack, conduct supplier surveys onMySupplier,compileCustomer Monthly Management ReportandSubcontractor reviews
+ Carry out site inductionsandorganisetraining for the team
+ Helpdeskcoverageincluding but not limited to; logging,distributingand closing of planned maintenance and reactive calls on desired system
+ Continually develop systems to maximize efficiency benefits for the customer and GWS
+ Updatelabourallocations to ensureaccurateclient reportingand liaisewith the clientregardingpayment of invoices
+ Coordination of the billing application, calculating margins, raisinginvoicesandsubmittingto client
+ Creation and review of management reports such asP&L,WIP, Debt,OPO's& Invoice Pool
+ Raise/reviewPurchase Orders,comprehensive spend tracking,process supplier invoicesandresolveany querieswhilst chasingdebt to keep within contractual terms
+ Policy and procedure compliance
+ Weekly report submission to includeWiP, Debt, InvoicePoolandOPOupdates
+ Drive high quality financial performance to influenceP&Lresult
+ Co-ordination of sub-contractor files, ensuring they are statutorily compliant withQHSErequirements
+ Ad-hoc reporting as requested by Business Unit or Business/Financeandreporting/management of work management system
+ Loginhazards & customer feedback on theQHSEManagement Portal
+ MaintaineLogbooksand logbooks compliance
+ Timesheetsmanagement, updateteam attendance planner, arrangeagency cover andsubmithours on portal
+ Obtain supplier quotes and uploading onto the internal system for client approval
+ Maintain the stationery supplyand updateportals as and whenrequired
**Experience Required:**
+ Hold academic passes with at leastLeaving CertMathsand English or equivalent
+ Highly computer literatewithIT Skills to achieve key tasks and give the business a sound reporting base.
+ Superior written and verbal communication skillsenabling the individual to work with clients, suppliers, and staff at all levels
+ A basic understanding of business and customer-facing environmentsand have been a part of a high-performing team
+ Results/ task orientated, with attention to detail and accuracy
+ Excellent time management andorganisationalskillswith commitment to continuous improvement
+ Ability to work as part of a team, as well as independently
+ Confidential and discrete approachwith calm manner, abilityto work under pressure and with changing demands and priorities
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Contract Support
Job ID
226958
Posted
01-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Cork - Cork - Ireland, Dublin - Dublin - Ireland, Limerick - Limerick - Ireland
**PURPOSE OF THE JOB:**
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Contract. Understanding, anticipating, and delivering to customer needs, achieving results within quality and time constraints.
**RESPONSIBILITIES:**
+ Providing support to our Client, Sr. Contract Support and Finance team, answer requests and queries in a professional and timely manner.
+ Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders and receipting of supplier invoices.
+ Review Debt report weekly and assist team in chasing and escalating aged items.
+ Create accurate POs in a timely manner and ensuring that attachments are in line with SOX and client specified guidelines. (eg. Client specific Variable Spend process)
+ Maintaining WIP reports for the Contract Manager and monthly billing to the client.
+ Run unapproved and un-unconfirmed PO Reports weekly and resolve in a timely manner.
+ Review Purchase Order Detail Report on a weekly basis and closing out POs no longer required.
+ Daily review and processing of supplier invoices.
+ Where Credit Notes are requested by Management, raising in a prompt manner, and uploading the correct supporting documentation in line with SOX requirements.
+ Raising all sales invoices in a timely manner with focus on accuracy and selecting the correct entities, contract IDs and VAT rates.
+ Uploading sales invoices to our client portal, Ariba, for processing and payment by the client, immediately after generating invoice to ensure on-time payment.
+ Supporting with expense claim submissions.
+ Being a gatekeeper for finance to ensure compliance by the teams.
+ Answer calls and emails in a professional and timely manner.
+ Attend and participate in any relevant training courses.
+ Managing the supply chain and drive them to attend within required SLA's.
+ To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope and not outside of this.
+ Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations.
+ Promote and maintain company culture throughout the team.
+ Maintain people records such as new starters, leavers, general staff changes, contact details, holiday records etc.
+ Effective communication with all levels of internal teams and external customers.
+ Familiar with daily operations and the specific scope of the contract.
**PERSON SPECIFICATION:**
+ Very proficient in the use of Outlook, Word, Excel and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
+ Experience desirable of using myBuy, Coupa, Peoplesoft, Maximo and Ariba but not essential.
+ Must be detail conscious, accurate and methodical in approach.
+ Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good morale within the office.
+ Reliable, able to complete work within required time frame and manage own deadline requirements.
+ Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
+ Timely and accurate preparation of correspondence, reports and other administrative documents
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

We are a leading nationwide, family-owned Refrigeration/HVAC contractor based in Dublin and we are looking to strengthen our technical team with the addition of a Commissioning / Technical Support Engineer. Ideally applicants will have a formal qualification in Refrigeration, either through an apprenticeship or an approved equivalent via City and Guilds or NVQ. If you feel you are a suitable candidate for these positions, we would be delighted to hear from you. Total discretion and confidentiality assured. Skills should include: Technical expertise Problem solving and Fault-Finding techniques Broad experience base First-Fix attitude Attention to detail Customer Care Electrical and Mechanical experience Experience in BMS and control systems Electronics awareness An ability to work effectively in a team Mentoring and Training of apprentices Personal Attributes: Excellent communication skills Excellent interpersonal skills Works on own initiative Proactive Leadership / Mentoring skills Team player Energetic, consistent and reliable Loyal The following is a non-exhaustive list of your roles and responsibilities Pre-Sales Design development queries Meeting consultants and contractors pre-start-up stage Survey of new projects with the sales team Liaising with sales team on technical queries in general Value Engineering input Project Management Managing projects - day to day queries from contractors / clients / consultants Planning projects at handover stage Site/Online meetings with Main Contractors / M+E / Clients Monitoring / Managing quality of installations with Sub-contractors / Tech crews Monitoring / Managing installation timelines Commissioning Pre-commissioning stage ie BMS integration etc Pre-commissioning checklist with sub-contractors / tech crew Snag list co-ordination Commissioning installations - service checkers / laptop Completion of paperwork for the O&M Aftersales / Technical Dealing with ongoing technical queries relating to projects including completed projects Warranty queries / claims / investigations Delap Reports / Fingerprint surveys of existing installations via service checker / laptop In house training for sales team / engineers / contracts admin team On site training for installation / service crews Fault finding and troubleshooting support to Service Dept Benefits: Company Vehicle Group Life Assurance Laptop Meal Allowance / Canteen Mobile Phone Pension Fund

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
**Overview**
NTT DATA Services currently seeks an IT Support Engineer to join our team working onsite with a major Financial Services client based in Dublin City Centre. The Engineer is responsible for the technical support of hardware and software across the sites for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile and printers).
**Responsibilities**
+ Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals.
+ Installs, maintains and optimizes desktop /notebook configurations at customer sites.
+ Diagnoses and resolves product performance problems.
+ Performs maintenance and repair services.
+ Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.
+ Instructs customers in the operation and maintenance of the system.
**Experience:**
+ 5+ years of relevant experience.
+ Proficient in Windows operating system environment; knowledge of Linux/Unix operating systems may be required.
+ Strong customer interaction skills.
+ A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
#LI-EMEA

**Summary:**
We are looking for an engineer to play a key role in providing technical, engineering support to Meta's partners and clients globally. You will have the opportunity to work together with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations while partnering with our broad cross functional teams to ensure a high quality for our products and satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments.As a Business Support Engineer at Meta, you will be given the opportunity to specialise in one of our key business areas across Business Messaging, Telecommunications, Fintech and Advertising and combine your experience for proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, who are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers.As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and its implication to our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering.
**Required Skills:**
Business Support Engineer Responsibilities:
1. Partners with Meta's Business Partners & Clients to help them deploy Meta Products at scale
2. Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world
3. Manage technical relationships with Meta partners, providing technical support and handling service outages
4. Gain in-depth experience in one of our business products and how best to deploy them and troubleshoot them
5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service
6. Troubleshoot partners' technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta's internal technical teams to resolve those issues
7. Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available
8. Communicates partner needs to the Meta product teams to improve people's experience with our products
9. Helps scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta's infrastructure, presenting cross-functional and global context
10. Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
11. Use your problem-solving skills to resolve business problems
12. Proactively information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team
13. Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
14. Effectively manages key relationships with multiple cross-functional partners, demonstrating leadership by facilitating communication of the team and nurturing Cross Functional relationships
**Minimum Qualifications:**
Minimum Qualifications:
15. 5+ years of experience as a Support Engineer, Service Engineer or similar
16. Proven experience as a Support Engineer, Service Engineer, or similar
17. Bachelor's degree in Computer Science, Engineering, or related technical field experience
18. Experience developing, deploying and operating software in one or more public cloud infrastructure (Azure, GCP, AWS, etc.)
19. Proven experience in API development on cloud based infrastructures
20. Proficiency in full-stack development with experience in the full web stack, SOAP, and REST-API technologies and architectures
21. Experience in communicating with technical and business audiences and creating technical documentation
22. Solid understanding of IT infrastructures and network protocols on different layers, with demonstrable knowledge of different data exchange formats and protocols
23. Experience assessing, analyzing, and resolving operational issues using data
24. Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
**Preferred Qualifications:**
Preferred Qualifications:
25. Experience with large scale enterprise system development
26. Optional - Experience in the payment processing and/or banking industry. Technical understanding of online payment processing flows (merchants, acquirer banks, issuers' banks, card networks)
27. Experience working across a global team, solving problems, and designing business operations from scratch
28. Optional - Understanding of Messaging Operations and related technologies (IP Stack, VPN, SMPP, SS7), Value Added Services Platforms (SMS Firewall) and Telco Infrastructure (PGW, GGSN, etc.)
29. Proficiency in PHP/Hack and JavaScript/React
30. Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems
31. Optional - Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc
**Industry:** Internet

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Production Support Engineer
**What does a successful Production Support Engineer do?**
At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. As a Senior Production Support Engineer you will play a critical role in designing, developing, and maintaining high-quality software applications. You will work with cross-functional teams to deliver solutions that align with our business goals and client needs.
**What you will do:**
+ Lead the design, development, and implementation of software applications to support Fiserv's business goals.
+ Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
+ Perform coding, testing, and debugging of applications to ensure optimal performance.
+ Maintain and improve existing codebases and lead peer review processes.
+ Mentor junior developers and provide technical guidance to enhance team capabilities.
+ Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
**What you will need to have:**
+ 4+ years of experience in software development.
+ 2+ years of experience in Oracle PL/SQL development, including writing and optimizing PL/SQL code.
+ 2+ years of core Java development experience, including proficiency in Java. SE (Standard Edition) and familiarity with Java EE (Enterprise Edition).
+ 2+ years of experience in Unix Shell Scripting.
+ 2+ years of experience in SQL databases.
+ 2+ years of experience in AWS, Azure, or GCP services.
+ 2+ years of experience with CI/CD pipelines and DevOps practices.
+ 2+ years of experience with Agile methodologies.
**What would be great to have:**
+ Experience in the financial services industry
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
Job Summary:
We are looking for a dedicated and detail-oriented Mainframe Support Engineer to provide production support and manage small-scale changes for our Mainframe Replatforming (RE) initiative. This role is critical in ensuring the stability and performance of replatformed workloads and services, with a strong focus on operational excellence and timely issue resolution. The position requires availability for out-of-hours support from Monday to Saturday.
Key Responsibilities:
Deliver production support for the Mainframe Replatforming (RE) environment, ensuring high availability and performance.
Implement and validate small changes and enhancements to the replatformed components and services.
Monitor system health, job execution, and data flows across replatformed workloads.
Troubleshoot and resolve incidents, ensuring minimal impact to business operations.
Provide out-of-hours support (Monday to Saturday), typically concluding by midnight Irish time.
Collaborate with development, infrastructure, and DevOps teams to ensure seamless integration and deployment.
Maintain accurate documentation for support procedures, change logs, and incident reports.
Contribute to continuous improvement initiatives and automation of support tasks.
Required Skills & Experience:
Strong experience in Mainframe technologies (COBOL, JCL, DB2, VSAM, CICS).
Understanding of replatforming concepts, including migration of workloads from legacy mainframe systems to modern platforms.
Hands-on experience with batch job monitoring, scheduling tools (e.g., Control-M, CA7), and incident management.
Ability to work independently and manage out-of-hours support responsibilities.
Strong analytical and problem-solving skills.
Familiarity with ITIL processes and service management tools (e.g., ServiceNow).
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_ _ _accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_ _ _. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click_ here ( _. If you'd like more information on your EEO rights under the law, please click_ here ( _. For Pay Transparency information, please click_ here ( **_._**
#LI-EMEA