203 Lead Evaluator jobs in Ireland
Pharmacovigilance Data Analysis Manager
Posted 19 days ago
Job Viewed
Job Description
**We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunity fostering an inclusive environment where diversity makes us be outstanding.**
Help us lead one of the world's largest pharmaceutical companies. We are a world leader in plasma-derived medicines with a presence in more than 100 countries, and a growing global team of over 20.000 people. That's why we need a _Pharmacovigilance Data Analysis Manager_ like you.
Role Mission: Provide operational support for global pharmacovigilance activities related to Grifols' investigational and marketed products. Ensure high-quality pharmacovigilance deliverables that comply with global regulatory reporting timelines. Manage project implementation and execution of safety systems, including ongoing business support and continuous improvement initiatives. Act as a key liaison with IT system administrators to validate and test system changes, ensuring compliance and alignment with business needs.
**What your responsibilities will be**
+ Lead and coordinate safety data analysis for aggregate reports preparation, signal management and ad hoc requests.
+ Support drug safety systems through business administration tasks, including database configuration updates, submission rules management and testing with regulatory authorities.
+ Serve as a subject matter expert in delivering and evaluating cost-effective, sustainable solutions that meet business requirements.
+ Manage documentation related to PV systems and applications, including SOPs, WPs, user requirements, functional/ technical specifications and process flow diagrams.
+ Drive change management initiatives to ensure smooth adoption of new processes and support the integration of new applications within the PV team.
+ Collect, prioritize and plan system improvements based on user feedback, while ensuring compliance with regulatory requirements.
+ Act as the primary PV contact for IT-related PV projects.
+ Drive Innovation through AI in Pharmacovigilance: Stay at the forefront of artificial intelligence advancements to identify and evaluate innovative technologies and processes that can enhance pharmacovigilance operations. This includes proactively assessing AI-driven tools and methodologies to improve signal detection, case processing, data analysis and regulatory compliance. Collaborate cross-functionally to pilot and implement solutions that increase efficiency, accuracy, and strategic value in safety monitoring.
**Who you are**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ You have a bachelor's degree in Health Sciences (pharmacy, nursing, medicine, veterinary, etc) or Bioscience (biochemistry, biotechnology, biology, etc). Additional training and/or experience in bioinformatics/biostatistics or data analysis tools (such as R or Power BI).
+ You have at least 4 years of pharmacovigilance experience including management of pharmacovigilance data bases.
+ You have proven knowledge of Good Pharmacovigilance Practices; existing legislation, regulations, guidelines, medical coding and safety-data administration.
+ You are proficient in Windows and MS Office (Excel, PowerPoint, Visio, Word).
+ Familiarity with reporting tools such as Business Objects is strongly preferred.
+ You have knowledge of E2b (R2) and E2b (R3) and to be familiarity with medical terminology, MedDRA, WhoDrug are a plus.
+ You speak fluent Spanish and English.
+ You are proven self-starter with strong work ethic and the ability to exercise good judgment.
+ You must be proactive, results oriented and have strong attention to detail.
+ Strong organizational, analytical and problem-solving skills with the ability to make structured decisions on a routine basis.
+ Strong interpersonal skills with the ability to interact and collaborate with personnel at all levels in a team environment.
+ You possess strong technical writing and communication skills with ability to create and present design proposals, test scripts, execute training sessions and conduct effective meetings.
+ Ability to effectively prioritize and manage multiple tasks to ensure successful completion targeted deadlines.
**What we offer**
It is a brilliant opportunity for you, Grifols is fully aware that its employees are one of its major assets. We are committed to maintaining an atmosphere that encourages all our employees to develop their professional careers in an excellent working environment.
Information about Grifols is available at If you are interested in joining our company and you have what it takes for such an exciting position, then don't hesitate to apply!
We look forward to receiving your application!
**We believe in diverse talent and want to remove any barriers that may hinder your participation. If you require any adjustments in our selection process, please do not hesitate to inform us when applying. We are here to help.**
Grifols is an equal opportunity employer.
**Flexible schedule:** Monday-Thursday 7-10 to 16-19h and Friday 8-15h (with the same flexible start time).
**Benefits package**
**Contract of Employment:** Permanent position
**Flexibility for U Program:** Hybrid
**Location:** Sant Cugat del Vallès (preferably) / Other locations as Los Angeles, Clayton or Dublin will be considered
more about Grifols
**Req ID:**
**Type:** Indefinido tiempo completo
**Job Category:** I + D
Music Evaluator Territory Lead
Posted today
Job Viewed
Job Description
Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.
For one of our clients, we are looking for a Music Evaluator Territory Lead, remotely from India, Singapore, South Africa.
As a Music Evaluator Territory Lead, you will be responsible for ensuring the accuracy and relevance of AI-generated music selections in your specific geographic region. This involves evaluating music recommendations, providing feedback, conducting thorough research, and ensuring quality assurance standards are met. You will play a vital role in enhancing music discovery by assessing the cultural sensitivity and relevance of the content provided to listeners across various regions. This position requires a keen understanding of popular music trends, strong research abilities, and the ability to lead and communicate effectively with remote teams.
Accountabilities:
- Evaluate and assess AI-generated music selections for cultural accuracy, relevance, and quality.
- Provide qualitative feedback on AI recommendations to improve music selection algorithms.
- Rank editorial results based on specific guidelines and client criteria.
- Conduct in-depth research to verify the accuracy of music-related data.
- Ensure consistency and high editorial standards through quality assurance processes.
- Act as a liaison between regional project managers and evaluation teams, facilitating clear communication and collaboration.
- 2+ years of experience in music research, editorial work, or data analysis.
- Strong knowledge of music history and popular music genres, particularly within the assigned region.
- Proven ability to lead and manage remote teams and quality assurance processes.
- Excellent research, fact-checking, and analytical skills.
- Detail-oriented with critical-thinking abilities.
- Comfortable working in a fully remote, distributed team environment.
- Experience in developing and implementing QA guidelines or training materials.
- Proficiency in English is required.
- Competitive hourly compensation, with rates benchmarked against regional markets.
- Flexible work schedule with a remote, global work environment.
- Opportunity to contribute to an innovative, leading streaming platform.
- Chance to shape the future of music discovery on a global scale.
- Collaborative and dynamic remote team culture.
Quality Assurance
Posted today
Job Viewed
Job Description
JARU is a dynamic and growing food business with operations across a production kitchen, restaurant, and food market. We are committed to delivering high-quality retail food products while maintaining the highest hygiene and safety standards. We're currently seeking a Quality Assurance Specialist to join our team and oversee food safety, hygiene, and compliance practices across all our locations.
Key Responsibilities
- Work closely with the production kitchen team to ensure all retail products meet food safety and quality standards
- Manage and maintain the HACCP system, including documentation and implementation across the production kitchen, restaurant, and food market
- Monitor hygiene records and ensure full compliance with food safety regulations and company standards
- Conduct regular audits across all sites (production kitchen, restaurant, and food market)
- Train and support kitchen staff in food safety procedures and hygiene best practices
- Identify risks and areas for improvement, and implement corrective actions
- Liaise with health and safety authorities and external auditors as needed
Requirements
- Minimum 5 years of kitchen experience, ideally in a supervisory or quality-focused role
- Strong understanding of HACCP, food safety regulations, and hygiene standards
- Excellent organizational and documentation skills
- Confident in conducting audits and addressing non-conformities
- Able to work independently and collaboratively across different teams
- Fluent in English (spoken and written)
Desirable (but not essential)
- EU Category B (van) driving license – for site visits and audits
- Previous experience in a QA or compliance role within the food industry
- Knowledge of local food safety legislation and inspection processes
What We Offer
- Opportunity to play a key role in a growing food business
- Collaborative work environment with a focus on quality and innovation
- Staff discounts, meals on duty, on-site parking
Job Type: Full-time
Pay: From €17.00 per hour
Benefits:
- Employee discount
- On-site parking
- Sick pay
Work Location: In person
Senior Quality Assurance – Plant Technical Quality Assurance
Posted today
Job Viewed
Job Description
Purpose
The Plant Technical Quality Assurance (PTQA) Specialist is a senior position within the QA function which will typically report to a QA Manager and will be required to be a Subject Matter Expert in their assigned area of responsibility.
Responsibilities
• Act as Quality point of contact and decision maker during New Product Introductions, Technology Transfer and Process Validation activities for Aseptic products, ensuring that all activities meet Client and regulatory expectations.
• Quality review and approval of Process Development and Validation documentation
o Technical transfer documents
o Validation Protocols, executed validation documents and reports
• Provide Quality direction and input at Change Control and Deviation Review Boards and assume QA oversight of change control and Deviation/CAPA records; ensuring scope of record is clear and implementation activities are robust and timely.
• Perform all activities in compliance with Client safety standards and SOPs
In line with business requirements, these responsibilities may expand or otherwise include additional areas of responsibility which are not described in this specification but are associated with the role
Requirements
• University degree. Science or Engineering related discipline preferred.
• Understanding of principles of Validation and New Product Introduction
• Experience in aseptic manufacturing
• Relevant experience (7yrs +) working in the pharmaceutical or biotechnology industry as a Subject Matter Expert providing overall quality direction and oversight for key functional areas (i.e. Process Development, Validation, Manufacturing)
• Experience in change control, non-conformance, corrective and preventative actions, and validation practices.
• Ability to operate across functional boundaries, both internal and external.
• Ability to work independently and remotely with minimum direct supervision.
• Critical thinking skills.
• Strong organisational, communication, coordination, and meeting facilitation skills.
• Independent, self-motivated, organized, able to multi-task in project environments and skilled in communication and collaboration.
• Team player prepared to work in and embrace a team-based culture that relies on collaboration for effective decision-making.
ADSEO Quality Assurance
Posted today
Job Viewed
Job Description
Global Operations
ADSEO Quality Assurance - French (12 Month Fixed-Term Contract)
Location
:
Dublin
Employment Type
:
Regular
Job Code
:
A
Responsibilities
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
Our QA's will take ownership of the quality success of their internal or external stakeholders, identify and clear blockers to high performance, and be on hand to support their team in their drive for excellence. They will take an active role in performance monitoring, and provide crucial reporting to relevant stakeholders, leading to the success & growth of our teams.
The successful candidate must be capable of working with XFN teams to identify the needs of their project. Be comfortable navigating ambiguous situations, and be able to set clear SMART goals for themselves & our teams.
They must also be willing and able to take ownership of this role, identify & suggest process improvements, & help to develop a best practice methodology for the QA role.
Content that QA interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
What will I be doing:
- Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
- Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
- Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.
- Perform daily audits and provide analysis of errors and feedback to respective teams.
- Compile & deliver regular performance data reports to SME & management teams as required.
- Conduct regular RCA escalations through the relevant process.
- Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
- Participate in or lead policy briefings to ensure any changes are consistent and in line with current cultural, socio, geographical and political conditions.
- Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
- Be able & willing to support or backfill temporary gaps in market support.
- Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
- Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
- Design/help to design a training plan and implement it according to the timeline
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
Qualifications
Minimum Qualifications
- Minimum 1-year QA or relevant experience in trust and safety or policy in a major tech or media company.
- Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
- Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
- Fluency in French is required as the role requires communication with French markets, fluency in English is also required as it is the working language.
- Comfortable reporting to, or collaborating with, a broad range of XFN partners.
- A fast learner who has the ability to embrace a fast-paced working environment.
Preferred Qualifications
- Bachelor's degree and above or equivalent working experience in a short video product user industry.
- Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
- Familiarity with Microsoft Office Suite (PPT / Excel / Word).
- Familiarity with machine learning and content understanding.
- Solid presentation, communication and interpersonal skills.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
Quality Assurance Manager
Posted today
Job Viewed
Job Description
Quality Manager – Award-Winning Food Manufacturer
An award-winning Irish food manufacturing company, renowned for its commitment to excellence and innovation, is seeking a
Quality Manager
to join its growing team. With a reputation for producing high-quality products using the finest ingredients, the business prides itself on maintaining the highest standards of food safety, quality, and compliance.
About the Role:
This leadership role is central to ensuring that all products consistently meet food safety, regulatory, and customer requirements. You will oversee all aspects of quality management and technical compliance across the site.
What we offer:
- Location: Co. Cavan
- Working Hours: Monday to Friday, 8:00am-4:30pm (No Weekends)
- Salary: €50'000 DOE
- Full-Time Permanent Position
Key Responsibilities
- Lead and manage the company's Quality Management System, ensuring compliance with HACCP, BRC, and customer standards.
- Coordinate and conduct internal audits, staff training, and site inspections.
- Oversee product quality and food safety, including the review and approval of labels and artwork in line with food legislation.
- Investigate customer complaints, identify trends, and drive corrective and preventative actions.
- Act as the primary contact for external audits and regulatory inspections.
- Monitor production performance and implement continuous improvement initiatives.
- Manage environmental testing programmes and ensure ongoing compliance.
- Support Health & Safety activities throughout the business.
- Stay current with changes in food safety legislation and update systems accordingly.
About You
- Food Science Degree or Degree in a related field.
- Proven experience in a quality or technical management role within the food manufacturing sector.
- Strong knowledge of HACCP, BRC, and relevant food legislation.
- Excellent leadership, communication, and problem-solving skills.
- Ability to manage multiple projects, prioritise effectively, and meet deadlines.
Apply Today
Quality Assurance Specialist
Posted today
Job Viewed
Job Description
Quality Assurance Senior Specialist (Contract – Dundalk, On-site)
Pay Rate:
€29.44/hr – €52.05/hr
We are seeking a
QA CSQ/CQV Specialist (Contractor/Consultant)
to provide oversight of validation activities, ensuring compliance with cGMP, regulatory requirements, and SOPs. This role supports commissioning, qualification, and validation (CQV) activities during facility start-up and transition to commercial operations.
Key Responsibilities
- Provide QA oversight of validation/qualification activities for facilities, utilities, equipment, computerized systems, cleaning, processes, storage areas, CTUs, and shipping.
- Review and approve validation documentation (URS, risk assessments, protocols, reports) to ensure compliance with SOPs and acceptance criteria.
- Ensure deviations, investigations, and change controls during validation activities are properly managed with QA oversight.
- Review SOPs related to qualification/validation activities.
- Support audits, regulatory inspections, and ensure validation readiness.
- Maintain compliance with EU/FDA cGMP, ISO, and industry standards (GAMP, ISPE, ASME, BPE).
- Coordinate QA validation activities to meet project timelines.
- Manage and support QA validation team performance, recruitment, and training.
Qualifications & Experience
- B.Sc. or B.Eng. in Science or Engineering (e.g., Biochemistry, Chemistry, Engineering).
- Experience in QA/Validation in biologics, pharma, or medical device manufacturing (FDA/EU regulated).
- Strong knowledge of validation requirements in cGMP environments.
- Familiar with root cause analysis tools (Ishikawa, FMEA, 5 Whys).
- Strong planning, problem-solving, and critical thinking skills.
- Ability to work independently in a fast-paced, cross-functional environment.
Niche Skills (Preferred/Recommended)
- CQV Oversight
– commissioning & qualification for start-up facilities. - Validation Expertise
– facilities, utilities, equipment, cleaning, computerized systems. - Regulatory Knowledge
– EU GMP Annex 15, FDA 21 CFR Part 11, ISO, GAMP 5. - Quality Systems
– deviations, CAPA, change control, audit readiness. - Risk Management Tools
– FMEA, Ishikawa, fault tree analysis. - Technical Documentation
– URS, validation master plans, IQ/OQ/PQ protocols.
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ADSEO Quality Assurance
Posted today
Job Viewed
Job Description
Responsibilities
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community
Our QA's will take ownership of the quality success of their internal or external stakeholders, identify and clear blockers to high performance, and be on hand to support their team in their drive for excellence. They will take an active role in performance monitoring, and provide crucial reporting to relevant stakeholders, leading to the success & growth of our teams.
The successful candidate must be capable of working with XFN teams to identify the needs of their project. Be comfortable navigating ambiguous situations, and be able to set clear SMART goals for themselves & our teams.
They must also be willing and able to take ownership of this role, identify & suggest process improvements, & help to develop a best practice methodology for the QA role.
What will I be doing:
Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.
Perform daily audits and provide analysis of errors and feedback to respective teams.
Compile & deliver regular performance data reports to SME & management teams as required.
Conduct regular RCA escalations through the relevant process.
Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
Participate in or lead policy briefings to ensure any changes are consistent and in line with local cultural, socio, geographical and political conditions.
Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
Be able & willing to support or backfill temporary gaps in market support.
Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
Design/help to design a training plan and implement it according to the timeline
Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
Qualifications
Minimum Qualifications
Minimum 1-year QA or relevant experience in trust and safety or policy in a major tech or media company.
Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
Fluent in Italian is required as the role requires communication with Italian markets, fluent in English is also required as it is the working language.
Comfortable reporting to, or collaborating with, a broad range of XFN partners.
A fast learner who has the ability to embrace a fast-paced working environment.
Preferred Qualifications
Bachelor's degree and above or equivalent working experience in a short video product user industry.
Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
Familiarity with Microsoft Office Suite (PPT / Excel / Word).
Familiarity with machine learning and content understanding.
Solid presentation and communication skills.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
ADSEO Quality Assurance
Posted today
Job Viewed
Job Description
Responsibilities
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community
Our QA's will take ownership of the quality success of their internal or external stakeholders, identify and clear blockers to high performance, and be on hand to support their team in their drive for excellence. They will take an active role in performance monitoring, and provide crucial reporting to relevant stakeholders, leading to the success & growth of our teams.
The successful candidate must be capable of working with XFN teams to identify the needs of their project. Be comfortable navigating ambiguous situations, and be able to set clear SMART goals for themselves & our teams.
They must also be willing and able to take ownership of this role, identify & suggest process improvements, & help to develop a best practice methodology for the QA role.
What will I be doing:
Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.
Perform daily audits and provide analysis of errors and feedback to respective teams.
Compile & deliver regular performance data reports to SME & management teams as required.
Conduct regular RCA escalations through the relevant process.
Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
Participate in or lead policy briefings to ensure any changes are consistent and in line with local cultural, socio, geographical and political conditions.
Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
Be able & willing to support or backfill temporary gaps in market support.
Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
Design/help to design a training plan and implement it according to the timeline
Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
Qualifications
Minimum Qualifications
Minimum 1-year QA or relevant experience in trust and safety or policy in a major tech or media company.
Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
Fluent in German is required as the role requires communication with German markets, fluent in English is also required as it is the working language.
Comfortable reporting to, or collaborating with, a broad range of XFN partners.
A fast learner who has the ability to embrace a fast-paced working environment.
Preferred Qualifications
Bachelor's degree and above or equivalent working experience in a short video product user industry.
Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
Familiarity with Microsoft Office Suite (PPT / Excel / Word).
Familiarity with machine learning and content understanding.
Solid presentation and communication skills.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
Quality Assurance Engineer
Posted today
Job Viewed
Job Description
We are seeking an experienced
Data Tester
to join our QA Test Team on a contract basis. The ideal candidate will bring proven expertise in
data migration
,
cloud-based testing
, and enterprise platforms such as
Snowflake
and
Microsoft Dynamics 365
. This role will suit someone with a strong background in validating complex data flows, ensuring data integrity, and supporting transformation programmes within financial or enterprise environments.
This is a
hybrid role
, with two days on-site and three days remote.
Key Responsibilities
- Perform detailed data validation and reconciliation between legacy and target systems to ensure migration accuracy and completeness.
- Design and execute test cases across data, integration, regression, and service layers — both manual and automated.
- Collaborate with cross-functional teams to define data mapping and transformation rules for Snowflake and D365 migrations.
- Conduct
ETL testing
using tools such as
Azure Data Factory
and
SSIS
, validating data pipelines and transformation logic. - Validate entity structures and data loads within
Microsoft Dynamics 365
. - Identify and report anomalies, duplicates, and inconsistencies using appropriate analysis tools.
- Maintain comprehensive test documentation (plans, results, defects) using
Azure DevOps
,
JIRA
, or similar tools. - Participate in agile ceremonies and support effective planning and delivery in a hybrid environment.
Technical Skills
- Minimum
5 years' experience
in QA and software testing. - Strong proficiency in
SQL
for data validation across
Snowflake
and
SQL Server
. - Familiarity with
Snowflake
(including virtual warehouses) and
Microsoft Dynamics 365 / Dataverse
. - Experience with
ETL tools
(Azure Data Factory, SSIS) and cloud-based data testing. - Understanding of
data migration lifecycles
— from source analysis through to post-load verification. - Exposure to
test automation
frameworks and scripting. - Experience with test management tools such as
JIRA
,
Azure DevOps
, or
TestRail
. - Knowledge of
data governance
and compliance standards (e.g., GDPR).
Behavioural Competencies
- Strong planning and organisational skills.
- Clear communication and stakeholder influence.
- Collaborative and team-oriented mindset.
- Results-driven with a focus on quality outcomes.
- Analytical thinker and proactive problem-solver.
Education & Certifications
- ISTQB
or equivalent QA certification desirable. - IT-related qualification preferred.