51 Lead Management jobs in Ireland

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our growing team of 1,800+ Personios across Europe and the US are building user-friendly products that delight our 14,000+ customers and their 1.5 million employees. Ready to make an impact from day one?

The Role: How you'll make an impact at Personio
This position can be office-based (hybrid) in the following cities: Munich or Dublin.
The Vendor Manager within CX Operations is responsible for onboarding, managing and supporting our Outsourcing Partner(s) for Professional Services, Payroll Operations and Customer Support.

As a Vendor Manager you own the end-to-end relationship management with external service providers, including procurement, contract management, performance management, and offboarding. You will be supported by a team that provides training and enablement, performance management, operational support and quality assurance.

Role Responsibilities: What you'll do

• Develop - and execute on - a consistent and transparent Vendor Management Framework for outsourcing partners, as part of the CX Operations function
• Define/iterate upon a framework to track KPIs and other metrics relevant partner engagements
• Develop a collaborative approach with Outsourcing Partners aimed at maximizing value for the company, and minimize and mitigate operational risks
• Support the development and continuous improvement of a scalable approach for JTBDs that will be handled by outsourcing partners
• Manage a team of specialists who are responsible for the execution of the Vendor Management strategy
• Own the strategic relationship with the vendor, acting as the main escalation point for all outsourcing topics
• Lead and drive regular performance reviews, including business metrics, KPIs, and scorecards
• Ensure contract and SOW adherence, including commercial terms, penalties, and service levels
• Organize and lead Quarterly Business Reviews (QBRs) and regular syncs with vendor leadership
• Execute regular audits to ensure quality, efficiency and process compliance
• Carry out regular market assessments to identify and onboard the partners best suited to Personio's needs, engage in and own contract (re-)negotiations when applicable
• Own the financial relationship: review and approve pre-invoices, accruals, and vendor payments
• Oversee cost plans, ramp plans, and track vendor resource allocation and utilization
• Lead capacity planning in collaboration with internal stakeholders and the vendor
• Manage escalations and collaborate with the respective stakeholders to resolve these escalations
• Align with internal leadership, finance, and product teams on vendor strategy and future needs.

As part of this role you will also:

• Partner closely with Professional Services, Customer Support, and Payroll Operations on all operational tasks to help drive the organisation's support strategies and direction
• Collaborate with vendor counterparts in regards to operational governance

Role Requirements: What you need to succeed

• University degree or relevant work experience
• Fluent in written and spoken English, and ideally German or one other European language
• 8+ years of professional experience
• 3+ years of previous vendor management experience
• 3+ years of people management experience
• Must be at ease operating in a small, dynamic, fast growing team, able to be self-sufficient with a can-do attitude and ability to hold oneself accountable
• Experience with enterprise SaaS software solutions, as well as analytical tools
• Passion for continuous improvement of processes, efficiency, value, and quality
• Outstanding and effective interpersonal skills; strong communication skills both verbal and written
• Ability to prioritize and manage multiple tasks efficiently
• Critical thinking, analytical and forecasting skills
• Conflict-resolution and problem-solving skills
• Familiarity with the Personio technology stack; expert knowledge not necessary but able to properly communicate scope expectations with customer executives and technical stakeholders alike
• Services delivery experience with development or operations teams is a plus

Why Personio
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

• Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
• Make an impact on the environment and society with 1 (fully paid) Impact Day
• Receive generous family leave, child support, mental health support, and sabbatical opportunities.
• We follow an office-led, remote friendly approach, including opportunities to work from home and international locations. Many of our teams have designated days for gathering in the office to enhance collaboration and foster a sense of community.
• We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch.

Customer Experience

Full Time

Dublin, Munich

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our growing team of 1,800+ Personios across Europe and the US are building user-friendly products that delight our 14,000+ customers and their 1.5 million employees. Ready to make an impact from day one?

The Role: How you'll make an impact at Personio

This position can be office-based (hybrid) in the following cities: Munich or Dublin.

The Vendor Manager within CX Operations is responsible for onboarding, managing and supporting our Outsourcing Partner(s) for Professional Services, Payroll Operations and Customer Support.

As a Vendor Manager you own the end-to-end relationship management with external service providers, including procurement, contract management, performance management, and offboarding. You will be supported by a team that provides training and enablement, performance management, operational support and quality assurance.

Role Responsibilities: What you'll do

Develop - and execute on - a consistent and transparent Vendor Management Framework for outsourcing partners, as part of the CX Operations function

Define/iterate upon a framework to track KPIs and other metrics relevant partner engagements

Develop a collaborative approach with Outsourcing Partners aimed at maximizing value for the company, and minimize and mitigate operational risks

Support the development and continuous improvement of a scalable approach for JTBDs that will be handled by outsourcing partners

Manage a team of specialists who are responsible for the execution of the Vendor Management strategy

Own the strategic relationship with the vendor, acting as the main escalation point for all outsourcing topics

Lead and drive regular performance reviews, including business metrics, KPIs, and scorecards

Ensure contract and SOW adherence, including commercial terms, penalties, and service levels

Organize and lead Quarterly Business Reviews (QBRs) and regular syncs with vendor leadership

Execute regular audits to ensure quality, efficiency and process compliance

Carry out regular market assessments to identify and onboard the partners best suited to Personio's needs, engage in and own contract (re-)negotiations when applicable

Own the financial relationship: review and approve pre-invoices, accruals, and vendor payments

Oversee cost plans, ramp plans, and track vendor resource allocation and utilization

Lead capacity planning in collaboration with internal stakeholders and the vendor

Manage escalations and collaborate with the respective stakeholders to resolve these escalations

Align with internal leadership, finance, and product teams on vendor strategy and future needs.

As part of this role you will also:

Partner closely with Professional Services, Customer Support, and Payroll Operations on all operational tasks to help drive the organisation's support strategies and direction

Collaborate with vendor counterparts in regards to operational governance

Role Requirements: What you need to succeed

University degree or relevant work experience

Fluent in written and spoken English, and ideally German or one other European language

8+ years of professional experience

3+ years of previous vendor management experience

3+ years of people management experience

Must be at ease operating in a small, dynamic, fast growing team, able to be self-sufficient with a can-do attitude and ability to hold oneself accountable

Experience with enterprise SaaS software solutions, as well as analytical tools

Passion for continuous improvement of processes, efficiency, value, and quality

Outstanding and effective interpersonal skills; strong communication skills both verbal and written

Ability to prioritize and manage multiple tasks efficiently

Critical thinking, analytical and forecasting skills

Conflict-resolution and problem-solving skills

Familiarity with the Personio technology stack; expert knowledge not necessary but able to properly communicate scope expectations with customer executives and technical stakeholders alike

Services delivery experience with development or operations teams is a plus

Why Personio

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity

Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years

Make an impact on the environment and society with 1 (fully paid) Impact Day

Receive generous family leave, child support, mental health support, and sabbatical opportunities.

We follow an office-led, remote friendly approach, including opportunities to work from home and international locations. Many of our teams have designated days for gathering in the office to enhance collaboration and foster a sense of community.

We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch.

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
What You Do
The Senior Lead Account Management is a senior leader responsible for driving the retention, growth, and satisfaction of a high-value portfolio of large corporate and SME clients within a designated region. Reporting to the Head of Key Account Management, Health & Benefits this role leads a multi-level team, sets and executes regional strategy, and acts as the senior escalation point for complex client matters. The senior Lead builds trusted relationships with clients and brokers, champions customer experience, and collaborates across functions to deliver seamless solutions. With accountability for premium retention, growth, cross-sell, and team engagement, the role embodies Allianz Partners' values of Customer and Market Excellence, Entrepreneurship, Collaborative Leadership, and Trust, ensuring the highest standards of client experience and team performance.

Regional Strategy & Leadership

• Develop, communicate, and execute the regional key account management strategy, ensuring alignment with global KAM objectives and Allianz Partners' 2030 ambition.
• Lead the region's retention and growth agenda, proactively identifying market trends, risks, and opportunities to maximize client value and profitability.
• Represent the region in the global KAM leadership team, contributing to the evolution of global strategies, policies, and best practices.

Portfolio & Commercial Management

• Oversee a portfolio of large corporate and SME clients, ensuring high retention, sustainable premium growth, and optimal profitability.
• Set and monitor targets for premium retention, premium increases, and cross-sell, ensuring delivery against agreed KPIs.
• Analyze portfolio performance, market intelligence, and competitor activity to inform commercial decisions and drive continuous improvement.

Client & Broker Engagement

• Build and maintain senior-level relationships with key clients and brokers, acting as a trusted advisor and strategic partner.
• Provide senior support for high-value and strategic clients, including direct involvement in complex negotiations, renewal processes, and the management of critical client relationships.
• Serve as the senior escalation point for complex client issues, ensuring swift, client-centric resolution and safeguarding Allianz's reputation.

Customer Experience Leadership

• Champion a culture of customer excellence within the KAM team, ensuring every interaction reflects Allianz Partners' values.
• Monitor, manage, and continuously improve client experience by analyzing feedback, service metrics, and engagement survey results.
• Collaborate with Underwriting, Operations, Data, Reporting, and Oroduct teams to deliver seamless client experiences and innovative solutions, driving improvements across the entire customer journey.
• Lead initiatives to address root causes of client dissatisfaction and implement best practices for proactive service delivery.

People Leadership & Team Development

• Lead, inspire, and develop a high-performing team, fostering a culture of engagement, accountability, and continuous learning.
• Drive talent development, succession planning, and diversity & inclusion initiatives in line with Allianz Partners' values.
• Champion the Allianz Engagement Survey, ensuring high engagement and well-being across the team.

Cross-Functional Collaboration

• Work closely with Underwriting, Operations, Data, Reporting, and Product teams to deliver seamless client experiences and innovative solutions.
• Lead or sponsor cross-functional projects to enhance client experience, operational efficiency, and product offerings.

Governance, Compliance & Reporting

• Ensure adherence to internal policies, regulatory requirements, and risk management standards.
• Provide regular, insightful reporting on portfolio performance, client trends, and team engagement to the Head of KAM, Health & Benefits and executive leadership.

What You Bring
Competencies

• Strategic Leadership: Thinks and acts strategically, aligning regional plans with global objectives. Anticipates future trends and adapts quickly to changing market dynamics.
• Customer & Market Excellence: Champions a customer-first mindset, striving for excellence in every client interaction. Uses data and feedback to drive continuous improvement in client experience and retention.
• Commercial Acumen: Demonstrates strong financial and business insight, making decisions that drive profitable growth. Balances client needs with Allianz's commercial objectives.
• Collaborative Leadership: Empowers and develops others, fostering a culture of trust, inclusion, and shared success. Collaborates effectively across functions and geographies, sharing best practices and driving collective results.
• Entrepreneurship & Innovation: Acts on opportunities, promotes innovation, and is comfortable with calculated risk-taking. Encourages creative problem-solving and embraces change as a driver of progress.
• Stakeholder Influence: Builds and sustains trusted relationships with clients, brokers, and internal partners at all levels. Communicates with impact, influencing outcomes and driving alignment.
• Analytical & Data-Driven Decision Making: Leverages data, analytics, and market intelligence to inform decisions and identify opportunities. Translates complex information into actionable insights.
• Ownership & Accountability: Takes full responsibility for outcomes, holding self and others accountable for results. Demonstrates integrity, transparency, and ethical leadership.

Experience

• Minimum of 10 years of leadership experience in account management within a Financial Services environment.
• Previous sales experience is an advantage.
• Completion of a relevant insurance qualification (e.g. ACII)
• Strong knowledge of MS Office (Outlook, Word, Excel, PowerPoint) and Salesforce

What We Offer
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

74271 | Sales & Distribution | Professional | PG12 | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.

About Bybit

Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.

As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.

Job Responsibilities

• Responsible for overseeing network security implementation, access rights management, MFA rollout, generates security reports for the CISO and audits.
• Responsible for overseeing penetration testing.
• Responsible for certification processes like PCI DSS or ISO together with CISO

Job Requirements

• Degree in Computer science, Information Technology or equivalent
• At least 3-5 year work experience in security area with relevant certifications and proven track record.
• Have certain projects implementation and management experience
• Possess good learning, communication and independent problem-solving abilities
• Must be able to multitask and work in a fast-paced environment
• Fluency in English and German is required to deal with mutli-cutural stakeholders, proficiency in Mandarin or any other European language is a distinctive advantage.
• Based in or be eligible to work from Poland (Warsaw).

Note:

This role requires successful candidates to be based in-person in our new hub. You will work remotely while the hub is in progress.

Why Join Bybit

• At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include:
• Modern Hub: initially working from home, we are in the process of reviewing our hub location.
• Study Growth Fund: We support your professional development and continuous learning.
• Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
• Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
• Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.

Change Management Lead - Job Description

We are seeking an experienced Change Management Lead to guide the successful delivery of major strategic projects. This role will be responsible for planning and executing change strategies, ensuring seamless integration of new systems and ways of working across diverse stakeholder groups. You will play a key role in supporting adoption, building advocacy, and embedding sustainable change.

The Change Management Lead will act as the bridge between project teams, vendors, and stakeholders, ensuring that change initiatives are clearly defined, effectively communicated, and fully aligned with delivery timelines. You will design and oversee training, monitor readiness, and track adoption, using insights and feedback to continuously refine change activities.

This is a high-impact role for someone who can combine structured change management methods with strong stakeholder engagement. The successful candidate will have proven experience driving transformation across IT systems and organisational processes, ensuring that outcomes are not only delivered but also embraced.

Key Responsibilities

• Define and implement change management strategies and plans, from current state through to future state.
• Develop and maintain stakeholder impact logs, mitigation actions, and readiness assessments.
• Oversee training delivery, including materials, logistics, attendance tracking, and adoption measurement.
• Coordinate with project managers to align change activities with overall delivery timelines.
• Build relationships with stakeholders and change champions to reinforce adoption and provide feedback loops.
• Identify challenges impacting adoption and propose practical solutions.
• Monitor adoption post go-live, gather feedback, and escalate issues where required.
• Report on change delivery progress and outcomes.

Qualifications & Skills

Must-Have

• Proven experience in leading change management initiatives across IT systems and business processes.
• Strong stakeholder engagement and communication skills across multiple groups.
• Ability to design and deliver training and support materials.
• Experience applying structured change management frameworks.
• Demonstrated ability to identify risks and mitigate resistance to change.

Nice to Have

• Experience in regulated or agriculture/food sector environments.
• Familiarity with organisational readiness assessments and adoption measurement.
• Exposure to strategic project delivery in multi-stakeholder settings.

JOB DESCRIPTION

As a world leading bank, our culture is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Compliance Risk Management Lead in our Technology & Cyber CCOR organisation you will have the opportunity to materially contribute and develop the Technology Compliance programme through your deep knowledge and experience of European and Global technology and cybersecurity laws, rules and regulations. You will work closely with the wider Technology & Cybersecurity CCOR team who is responsible for the design, implementation and oversight of the 2nd Line of Defence independent risk management program for technology and cybersecurity risks. As part of the team, you will also be able to broaden this platform to work on legal entity, regional and global initiatives, in addition to being part of local and firmwide community, and Diversity, Opportunity and Inclusion initiatives.

Job responsibilities

• Perform regulatory assessments of technology compliance related matters, including resiliency, outsourcing, data loss prevention, AI and cloud technology related matters
• Review regulations and impact assessments, and work with divisional partners to advise the relevant owners on the development of policies and procedures within the legal entity and across other group legal entities as necessary
• Keep abreast of emerging technologies and related regulatory and legislative changes and provide advice to enable the business to implement applicable changes and operate in a compliant and controlled manner
• Support the review of significant events (including security events) over a defined economic threshold, including but not limited to, examination of event and resolution, back-testing against the firm's risk management framework results, metrics, escalations, reporting, and scenarios
• Perform ongoing monitoring to ensure appropriate application of policies, standards and procedures by employing data analytics on critical systems of records to identify potential issues and areas of risk in a highly efficient manner
• Provide independent assessments of the risks and controls related to the adoption of technologies including Cloud and AI/ML
• Participate in the assessment of emerging risks as part of strategic business risk reviews, analysis of regulatory and market developments, New Business Initiative Approvals and review of external risk events

Required qualifications, capabilities, and skills
- Professional experience in risk management, compliance, or technology-related fields.
- Strong technical experience in technology, cybersecurity, governance, operational risk or technology compliance within the financial services industry or experience in an equivalent role in the technology industry
- Knowledge and experience with Information Security and Risk Management standards and frameworks such as NIST, ISO 27001/27002 and modern development practices and supporting toolsets (e.g. Agile, DevOps)
- Ability to understand complex technical systems and the business processes they support and synthesize the corresponding risks and controls and recommend adjustments if required
- Understanding of technology risk management and control principles with a proven ability to anticipate and identify risks and effective mitigating actions
- Strong organizational, project management, data analysis and modern data analytic techniques, multi-tasking and stakeholder management skills with demonstrated ability to manage expectations and deliver results with a high level of professionalism, self-motivation, and integrity

Preferred qualifications, capabilities, and skills
- EMEA technology regulatory knowledge is preferred and an understanding of EU regulation (i.e. DORA, EU AI Act, , NIS etc.)
- Professional IT and Information Security certifications such as CISSP, CISA, CISM, CRISC, CGEIT as well as Cloud related certifications (e.g. CCSP, AWS Certified Practitioner) are beneficial
- Knowledge of innovative and automation technologies and supporting toolsets such Alteryx, UiPath, Qlik sense, Tableau etc
- Experience of implementing innovative methods of overseeing risks using modern data driven and analytical techniques would be a key advantage.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Please visit our website:

Job Description
Role Summary
The Director, Cost Management Lead Europe, will play a pivotal role in securing new business opportunities, developing and growing the team, and overseeing recruitment efforts. This includes expanding networks, creating opportunities, and providing routes to market for our services. The role requires a strategic perspective to drive the growth and development of project controls across Europe, ensuring high-quality service delivery to clients through effective management of pre- and post-contract quantity surveying duties. As a key member of the senior leadership team, the Director will lead the cost management function in Ireland, fostering strong relationships with clients and stakeholders, and ensuring projects are completed efficiently and on time. Additionally, the Director will be responsible for business development, resource planning, and implementing business strategies to support the continued success and growth of the cost management team.

Business Generation Responsibilities

• Securing new business opportunities.
• Positioning and creating opportunities to provide routes to market for selling our services.
• Building and expanding the network across Europe.

Team Leadership Responsibilities

• Building and leading a team.
• Strategic oversight in respect to building this discipline across Europe.
• Delivery of respective cost centre budget (business performance).
• Leadership of people, including engagement and development leadership as well as effective deployment.
• Lead and assure service excellence Level.
• Compliance with our Business Management Systems: contract, risk, HSW, delivery, finance.
• Lead Health Safety & Wellbeing activities for respective cost centre.
• Lead contract execution & compliance.
• Visible regional market presence.
• Securing regional bids for cost centre.
• Responsible for resourcing and capability build to meet need in region.

Operational Management Responsibilities To Include
Pre and Post-Contract Quantity Surveying:

• Prepare cost estimates, manage procurement and tendering processes, and administer contracts.
• Handle variations and finalize accounts.

Feasibility Studies And Procurement Reports

• Conduct feasibility studies and write detailed procurement reports.

Estimating And Cost Planning

• Produce and present final cost plans.
• Estimate costs at conceptual, feasibility, and detailed levels.

Tendering And Procuring

• Manage pre-qualification stages, produce tender lists, and compile contractual documents.
• Analyse tenders and produce tender reports.

Post-Contract Cost Management

• Deal with cost variances and change control processes.
• Ensure timely and accurate cost checking and valuation.

Cost Reporting

• Produce and present post-contract cost reports to clients.

Final Accounts Negotiation

• Negotiate and agree on final accounts with clients and contractors.

Client And Consultant Interface

• Interface with clients and other consultants at all project stages.

Quality And Efficiency

• Ensure commissions are managed to high-quality standards and completed efficiently and on time.

Relationship Building

• Develop strong relationships with clients, consultants, contractors, and colleagues.

Financial Tracking

• Keep track of margin levels and fee/resource forecasts on all commissions.

Information Management

• Cascade key information and data effectively and ensure appropriate retention.

Qualifications
Technical experience

• Solid technical experience in all cost management areas; planning, estimating, pre-contract post contract and final account.
• Ability to estimate at conceptual, feasibility and detailed level.
• Understand cost (labour, plant, materials) as well as cashflow, commitments and overall project costs.
• Experience preparing Cost Management estimates and reports.
• Experience with advising clients on value management, value engineering, and life cycle costing.
• Undertake analytical thinking of complex tasks and always find optimal solutions for clients.

Skills/qualifications

• College or post-graduate degree in Quantity Surveying, Construction Management, Engineering, or a related field with a technical focus.
• RICS or equivalent accreditation is preferred.
• Minimum of 15 years relevant experience in cost management of building construction projects as well as in-depth experience of managing teams.
• Excellent interpersonal, verbal and written communication skills.
• Drive to be proactive and self-motivated.
• The tenacity and ambition to contribute towards value and create solutions.
• Ability to develop good working relationships with stakeholders.
• Good organization skills, ability to multi-task, and be a team player.

Additional Information
What we offer you:

• Competitive remuneration and attractive range of benefits
• Pension
• 27 days Annual leave
• Opportunity to work on impactful and innovative projects
• Career development opportunities both in Ireland and globally
• Opportunity to work with a diverse group of talented and collaborative colleagues

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

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LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Responsibilities

• Serve as primary point of contact for customer on data management deliverables
• Manage multiple large studies or program of studies (possibly global)
• Provide leadership and senior support to DTLs on multiple large global programs of global studies
• Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
• Lead direct negotiations with customer, e.g., timelines, financial, process, resources
• Meet with Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables
• Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects
• Serve as the escalation point for unresolved data issues
• Ensure appropriate resources are assigned to meet project deliverables
• Create and/or review and sign-off on all data management plan (DMP) documents
• Manage service performance and provide leadership to identify root causes of issues and implement remedial actions
• Serve as Subject Matter Expert (SME)
• Provide leadership and expertise in a specific CDM task or technology
• Independently manage SOW/budget
• Independently bring process improvements and solutions to the CDM team/CDM department
• Lead a focus team or global or local best practice team
• Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions

Required Knowledge, Skills And Abilities

• Previous experience and proven competence in managing delivery of multiple global trials through full DM life-cycle (i.e. large trials of at least 1000 patients)
• Demonstrated expert data management skills and advanced knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation)
• Previous experience and proven competence in handling complex customer negotiations and bid defense meetings independently
• Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology
• Knowledge of operating procedures and work instructions and the ability to apply them in practice
• Knowledge of Good Clinical Practices and relevant regulatory guidelines
• Excellent communication, interpersonal, customer service, and teamwork skills
• Excellent organizational and problem-solving skills
• Excellent project management skills
• Ability to work independently
• Comprehensive understanding of clinical drug development process
• Ability to establish and maintain effective working relationships with co-workers, managers and customers

Minimum Required Education And Experience

• Bachelor's Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field
• Around 7 years direct Data Management experience, including 5 or more years as a CDM project lead; or equivalent combination of education, training and experience

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more