9 Lead Management jobs in Ireland

Job Description As the Global Manager of Incident Management within Chase International Consumer Bank, you will spearhead the global strategy and execution of our Incident Management processes. This prestigious role entails overseeing escalations from our squads and vendors worldwide, ensuring a consistent and effective approach to incident resolution. Your leadership will be pivotal in maintaining high availability and transactional integrity across our global operations, ensuring an unparalleled customer and colleague experience, resolving complex incidents, and driving the evolution of our processes and working practices on a global scale. Furthermore, you will lead the response to the most critical and severe incidents and crises, and deputize for the Reliability Operations Lead, providing leadership and strategic direction in their absence. Beyond this you'll develop and maintain relationships with controls and 2LoD along with representing ICB in both Firmwide forums but also with our regulators and senior stakeholders. This opportunity has great scope for career development into senior management and is well aligned for a high performing VP looking for their next role. Beyond this you'll develop and maintain relationships with controls and 2LoD along with representing ICB in both Firmwide forums but also with our regulators and senior stakeholders. At Chase, we are committed to fostering a culture of excellence. We seek visionary leaders who can inspire collaboration, assist, upskill, and learn from their global teams, creating a truly exceptional workplace. Job Responsibilities: Command a global team of approximately 25 Incident Managers across four strategic locations. Lead and oversee the global response to escalations from squads and vendors, including escalated alerts from our monitoring stack. Own, execute, and drive the Incident Management processes to resolution with exemplary facilitation, planning, and time management. Lead the response to the most critical and severe incidents and crises, ensuring swift and effective resolution. Deputize for the Reliability Ops Lead, providing leadership and strategic direction in their absence. Assess and prioritize multiple incidents based on customer, business, regulatory, reputational, and financial impacts. Manage the expansion of ICB from an Incident Support standpoint as we scale up into new countries, Markets and products ensuring adherence to local regulations and Legal Entity Requirements Ensure the highest quality of communication for incident status, resolution, and impacts to internal and external stakeholders, including gathering relevant information to communicate to regulators. Host and/or join Post Mortem meetings with key participants and accountable parties to ensure the correct focus is driven to identify root causes and deliver eradication actions with the correct ownership. Cultivate a culture that reduces repeat incidents, fostering shared learning across global teams. Support the review of all incidents across all priorities to identify thematic root causes, impacts, and actions, detailing accurate and timely reports to key forums to drive improved decision-making. Contribute innovative ideas to evolve our global processes, working practices, and stakeholder relationships, ensuring we continue to be recognized as a high-performing, value-adding team to Chase International Consumer Bank. Build and manage relationships with senior (C-Suite) level management and serve as a point of contact. Build and maintain strong relationships with 1LoD, 2LoD, and 3LoD, driving a transparent and collaborative culture. Share innovations and best practices with the wider firm, driving positive change at JPMC. Manage and balance workload and capacity through agile methodologies across the team. Required Qualifications, Capabilities, and Skills: Passionate about delivering an exceptional customer and colleague experience on a global scale. Proven experience in solving complex incidents and major incidents within a high availability, high transactional technical environment. Demonstrated ability to lead with influence, work methodically and calmly under pressure, facilitating and collaborating with global colleagues to deliver optimal outcomes for our business and customers. Experience, proven knowledge, and awareness of Risk and Controls, driving improvements. Preferred Qualifications, Capabilities, and Skills: Skilled at building and maintaining relationships across global teams. Exceptional communication skills (written and verbal) at all levels of seniority. A keen critical thinker with a global perspective. Ability to take charge of a situation and drive forward on a global scale. Experience working with Event, Incident, Problem, and Change management on a global level. Experience with regulator interactions. #ICBCareer About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

EHR Medication Management Team Lead Location: Dublin / Kildare / Kilkenny / Waterford Job type: Specified Purpose Overview of role: The Medication Management Team Lead will play a pivotal role in supporting the Cram Electronic Health Record (EHR) implementation across UPMC Ireland. You will report to the EHR Clinical Stream Lead. This position ensures that all components of the medications management functions are accurately designed, tested, and transitioned into the new EHR environment to support patient safety, clinical excellence, regulatory compliance, accurate financial management, and financial sustainability. This role provides strategic and tactical leadership for the Medication Management workstream, ensuring alignment with clinical operations, financial systems, and overall programme goals. The individual will act as a subject matter expert (SME) in Medication Management and ERP-EHR integration to ensure a smooth, efficient, and sustainable transformation of Medication Management functions. This is an ideal opportunity for a medication management expert who understands the intersections of Medication Management, clinical operations, and health IT systems. Primary Duties and Responsibilities: General Accountabilities You will have responsibility for delivering the Medication Management workstream within UPMC Ireland. You will implement the programme within the project scope and governance, including identification of your workstream's stakeholders. You will establish your project team and allocate responsibilities. You will collaborate with the other business, clinical and technical workstream leads where required. For the workflows to be deployed, you will be responsible for the end-user experience, the Medication Management modules, milestone tracking, and reporting workstream status and issues, risks and benefits. You will lead the decision-making process towards the resolution of issues impacting your workstream alongside the Clinical Stream Lead. Team Leadership & Stakeholder Engagement: Serve as the primary liaison to Medication Management stakeholders, ensuring system design meets Medication Management documentation and workflow needs. Lead Medication Management engagement sessions, adoption planning, and go-live readiness efforts. Recommend policy changes and process improvements related to Medication Management's use of the system to drive and realise efficiencies and improve outcomes. Coordinate a cross-functional Medication Management implementation team, including clinical and non-clinical stakeholders, during the transition. Facilitate regular workgroup meetings, track milestones, document decisions, and escalate risks. Act as a liaison between Medication Management stakeholders and the EHR implementation team. Support development of Medication Management training materials and assist with education for all relevant end-users. Provide hands-on support during go-live and stabilisation phases, ensuring continuity of Medication Management operations and rapid issue resolution. Collaborate with the training team to ensure all relevant users are adequately trained on Medication Management workflows within Meditech and associated applications. Support the planning and delivery of handover training to the future EHR BAU team members. Collaborate with Medication Management governance to support ongoing optimization and training needs. Workflow & System Design: Act as the subject matter expert (SME) for Medication Management-related functions in MEDITECH including CPOE, order sets, formulary management, procurement and inventory management, medication reconciliation, medication clinical pharmacy, dispensing, administration (eMAR) Collaborate with MEDITECH analysts and operational leaders to design and validate Medication Management workflows within MEDITECH Expanse. Review system functionality related to Medication Management functions. Ensure operational workflows are aligned with best practice in pharmaceutical care and medication management and support compliance with all relevant legal, regulatory, and professional standards. Ensure operational workflows translate effectively into financial processes such as charge capture, revenue recognition, cost allocation, and claims reconciliation. Support the integration of medication management workflows with financial processes to ensure financial integrity and optimised workflows alongside financial policy and compliance requirements. Collaborate with revenue cycle, clinical and technical teams to support end-to-end financial integrity across modules. Implementation Support, Data Validation & Testing: Oversee medication management system configuration, data migration, validation and integration with existing or planned enterprise platforms where applicable. Lead testing activities for Medication Management modules, including integrated and user acceptance testing (UAT). Identify and troubleshoot issues in collaboration with IT, Medication Management, and clinical and non-clinical stakeholders. Ensure Medication Management modules are integrated with other financial systems (e.g., ERP, Claimsure) to support seamless service delivery and documentation. Validate statutory, management and operational reporting requirement delivery for Medication Management functions. Facilitate standards development processes and actively engage clinical SMEs in design and optimization discussions. Support go-live readiness and stabilization efforts, including real-time issue resolution and workflow adjustments. Support the identification of appropriate hardware solutions to Medication Management users in their operational settings. Documentation & Governance: Maintain accurate and up-to-date project documentation, including current state/future state maps, risk/issue logs, decision registers, benefits registers, and change logs. Support governance processes by preparing materials for the Business Design Forum and senior management meetings. Define and track key performance indicators (KPIs) for Medication Management readiness, adoption, and post-go-live performance. Assist in documenting lessons learned and continuous improvement initiatives. Ensure compliance with statutory and regulatory requirements related to Medication Management, clinical excellence, patient safety and digital health. Qualifications & Experience: Required: Bachelor of Science in Pharmacy (BScPharm), Master of Pharmacy (MPharm) or equivalent Registered Pharmacist with the Pharmaceutical Society of Ireland (PSI) or be entitled to be so registered. Minimum 3 years of hospital pharmacy experience, including direct involvement in medication-use processes. Minimum 2 years of experience supporting or leading system implementations (preferably MEDITECH or similar ERP/EHR platforms). Good knowledge of pharmaceutical care and medication management models of service delivery. In depth knowledge of Pharmacy law and professional and regulatory standards. In-depth knowledge of healthcare finance models, and compliance standards. Strong project coordination, stakeholder engagement, and change management skills. Strong analytical thinking, problem-solving, and interpersonal skills with the ability to work across clinical and operational teams. Preferred: Experience with MEDITECH Medication Management modules or other equivalent major EHR systems (e.g., Epic, Oracle Health). A further qualification such as a post-graduate diploma or MSc in Clinical Pharmacy. Completion of a hospital pharmacy residency (e.g., hospital, clinical, informatics) or equivalent post-graduate training. Familiarity with regulatory and safety standards, Experience with clinical decision support, medication analytics, and formulary management tools. Knowledge of clinical decision support, change management methodologies (e.g., Prosci, ADKAR), and regulatory requirements (e.g., documentation standards, medication safety protocols). Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable. Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division - an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny. Skills: Medication Management Pharmacist EHR

Mercury is the European leader in construction solutions. We build and manage complex engineering & construction projects for the world's leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities, and businesses, giving them the power to achieve incredible things. Our people have the courage to be innovative. Their determination and sharp focus enable us to deliver with certainty, time and time again. We deliver our clients' visions through leading edge construction solutions across multiple sectors, including Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres, Fire Protection, and Technical Support Services (TSS). At Mercury, it is our duty to encourage and back our people to realise their vision of themselves. We place them at the heart of what we do, providing challenging opportunities to develop within a great team in a supportive environment that allows them to reach their full potential. Scope of the Role: The Quality Management System Lead is responsible for continuously refining and optimizing operational procedures and controls within our Quality Management Systems. This includes, but is not limited to, systems related to Quality, Environmental, and Health & Safety, ensuring effective integration and alignment with broader Group functions and management systems. The role requires a strong understanding of how large, multi-disciplinary construction and engineering organisations operate-particularly the interface between field operations and support functions. Experience with a variety of client management systems and the ability to learn from other sectors will be key to driving the transformation and performance improvements we seek. This position plays a critical role in fostering a culture of learning, collaboration, and knowledge sharing. The successful candidate will be a strong team leader who motivates and empowers individuals and teams to embrace change and continuous improvement. Regular travel to operational sites across the division and in multiple geographies is required to support implementation, engagement, compliance monitoring, auditing and alignment with local and regional quality requirements. Key Responsibilities of the Role: Quality Management System (QMS) "Architecture" Oversight: Design, implement, and maintain a robust and compliant Quality Management System (QMS) tailored to industry standards such ISO 9001, ISO 45001, ISO 14001 and 50001 to fit the business needs. Ensure all quality documentation is controlled and audit-ready, conduct regular QMS reviews. Annual Management Review Support: Assist in preparing and participating in the annual management review with all stakeholders by compiling quality data, audit results, and improvement actions; support presentation development; document outcomes and follow up on agreed actions. Cross-Functional Regulatory Alignment: Collaborate with Group functions to ensure seamless integration and alignment of country-specific quality requirements, including Building Control regulations in Ireland, the Building Safety Act in the UK, and other EU national quality standards, ensuring compliance and consistency across all regions. Mercury Quality Cycle: Assist the implementation, monitoring, and continuous improvement of the Mercury Quality Cycle by integrating its principles into daily operations, aligning it with the QMS, training staff on its application, tracking performance against Mercury benchmarks, and using feedback loops to refine processes and ensure quality excellence. Digital Tools & Technology Utilisation: Leverage digital tools and platforms to enhance quality management processes, including QMS software, statistical analysis tools, cloud-based collaboration tools; implement automation where feasible to streamline data collection, reporting, and compliance tracking. Data Analysis & Reporting: Participate the development and monitor key quality performance indicators (KPIs) such as defect/snag rates, "Right First Time", and "Cost of poor quality", use statistical tools (e.g., SPC, Pareto analysis, control charts) to analyse trends, prepare detailed quality reports for senior leadership, and maintain visual dashboards in Power Bi to communicate performance across the organisation. Internal & External Audits: Plan, schedule, and execute comprehensive internal audits, coordinate third-party and regulatory audits, manage audit findings and non-conformities, and ensure timely implementation and verification of corrective actions to maintain compliance and certification status. Supply Chain Quality Management: Develop and enforce supplier quality requirements, conduct supplier audits, collaborate with procurement and engineering to qualify and monitor suppliers, manage supplier non-conformances through structured corrective action processes, and drive continuous improvement in supplier performance. Nonconformance Management: Identify, document, and manage product and process nonconformances across all operational areas; lead investigations to determine root causes; coordinate containment actions to minimize impact; initiate and track corrective actions; maintain a nonconformance log; analyse trends to identify recurring issues; and report findings to leadership with recommendations for systemic improvements. Root Cause Analysis & CAPA Management: Lead structured root cause investigations using tools such as 5 Whys, manage the full lifecycle of corrective and preventive actions (CAPA), maintain a centralised CAPA tracking system, and ensure effectiveness verification and closure of actions to prevent recurrence of quality issues. Lessons Learned Management: Maintain a structured process for capturing, documenting, and sharing lessons learned from quality incidents, audits, project feedback and improvement initiatives across the department and wider organisation; facilitate regular reviews to ensure lessons are integrated into SOPs, training, and preventive strategies; and promote a culture of knowledge sharing and continuous learning. Continuous Improvement & Innovation: Lead Lean, Six Sigma, and other initiatives to improve process efficiency and reduce waste, facilitate workshops such as value stream mapping and process mapping, benchmark industry best practices, integrate innovative quality tools and technologies and promote employee engagement in continuous improvement activities. Training & Development: Develop and deliver comprehensive quality training programs for Quality staff and cross-functional teams, ensure all employees are trained and competent in relevant SOPs and standards, maintain training records and matrices, and evaluate training effectiveness through audits and performance assessments. Knowledge Sharing: Contribute quality-related insights, best practices, and lessons learned to the Group Knowledge Hub to support organisational learning, cross-functional collaboration, and continuous improvement across regions. Quality Risk Management: Conduct comprehensive QEHS risk assessments for new projects, processes, and supply chain using applicable tools and risk matrices, develop and implement mitigation plans and control strategies, participate in design and process reviews to embed quality early in development, and monitor emerging risks and incidents to ensure proactive management. Customer Quality Interface: Act as the primary liaison for customer quality concerns, manage complaint investigations and formal responses, track and analyse customer satisfaction metrics, participate in customer audits and quality reviews, and implement initiatives to improve customer experience and trust in product quality. Essential Criteria for the Role: Min 2 years in a senior Q/ EHS role in a large construction or engineering business and / or 8-10 + years' experience in Data Centres or petrochemical and / or within a multinational manufacturing or Pharma/Advanced Tech environment. Minimum Diploma or Degree in Engineering, equivalent to BSc, in Construction / engineering background / Quality Management systems and auditing / Occupational EH&S. Experience in Microsoft packages, knowledge of Digital Platforms such as BIM 360, ACC, Procore, Aconex and other Common Data Environment software. ISO 9001:2015 Lead Auditor. :Key Competencies High levels of Professionalism and Ethics in all undertakings, interactions and behaviours. Have a real passion for continuous improvement, applied learning, early adaptor and have a curious and innovative mindset. Strong teamwork, listening and negotiating skills. Excellent stakeholder management and collaboration skills. Negotiation, presenting and Influencing skills, Train the Trainer skillset. High ability to develop, read and interpret QMS documents such Plans, Procedures (SOPs), Inspection and Test Plans and others. Desirable Criteria Desirable to be a chartered member of CQI, IEI, CIOB or other construction related institute or in the process of achieving that level. Six Sigma Green or higher Belt. PMP (Project Management Professional) certificate by PMI. Mercury is an equal opportunities employer .

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Location: Dublin 2

Other locations: Primary Location Only

Date: Aug 1, 2025

Requisition ID:

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

General information

• Location: Dublin
• Available for Work Visa Sponsorship: Yes
• Business area: Technology Consulting (SAP)
• Contract type: Permanent

The team and the opportunity

Our SAP practice is experiencing an exciting period of growth. We are interested in hearing from experienced SAP professionals who would like to take their careers to the next level.

EY's global SAP practice now totals more than 26,000+ dedicated SAP professionals in over 150 countries and we are investing heavily in S/4HANA, Ariba, IBP, SuccessFactors, Concur, GTS, SCP, Analytics, and other new SAP solutions. We are helping our clients to tackle their most difficult challenges by implementing SAP solutions that enable business transformation and deliver real value for our clients. We operate local and remote teams across multiple locations, we design and build global solutions with variations to meet local requirements, and we deploy these in ways that maximize value for our clients.

You will become key member of our SAP team. Your role will be focused primarily on the delivery of SAP services to one or more of our multiple large clients implementing SAP S/4HANA. Your secondary focus will be on support and broader practice development. In this role, you will help develop high-performing individuals and teams, leading and supporting them to deliver exceptional client services.

Your key responsibilities

• Work with the SAP functional and business teams to scope and analyse the data migration requirements, including analysis of source system data structures and flows
• Within the Data Workstream, serve as the go-to subject matter expert for master and transaction data areas including SAP Materials Management, Inventory Management, Warehouse Management (including EWM), Business Partners and other data objects
• Design Migration strategy and implement the data migration framework as per data migration architecture using SAP Data Services (Enterprise edition) and SAP Migration Cockpit
• Design and Document the Extract, Transform and Load (ETL) routines maximizing the use of technology to achieve a high degree of automation in a performant way
• Build, test, execute and manage the data migration routines and data cleansing and enrichment models
• Design and Execute preload and post load data validation of migration results, handle error logs and advise on data cleansing requirements
• Support the functional teams with the data reconciliation and reporting process
• Perform migration mock cycles and rehearsals, plan and execute migration cutover tasks and lead post go-live support and defect handling
• Create technical specification documents by utilising SAP functional knowledge, data migration experience and computer programming knowledge
• Provide advisory services to the business to understand their data management issues and advise on appropriate data management strategies
• Provide guidance to other systems analysts and client personnel assigned to the projects

Skills and attributes for success

• Strong technical skills ranging from in depth knowledge of SAP modules, understanding of data governance frameworks, proficiency in data modelling and ETL processes
• Project management skills including planning, execution, and monitoring of data management projects
• Excellent verbal and written communication skills to convey complex data concepts to non-technical stakeholders
• Ability to identify areas of risk, carry out an effective review and know when to refer upwards
• Experience in leading and mentoring teams, fostering a collaborative environment
• Ability to build strong client relationships and professional networks
• Outgoing with good relationship skills and the ability to deliver quality output

To qualify for the role, you must have

• A third level qualification in Computer Science, Mathematics or a related discipline, or relevant experience related to the position
• 7+ years' experience in SAP Data Management projects, with extensive hands-on experience in SAP data cleansing and migration tools in an internal or external client facing environment
• A minimum of 2 years' experience in a consulting role
• Strong experience in SAP Data Services, Information steward, HANA SQL, IDOCS, BAPI, LSMW and SAP Migration cockpit
• Experience with, or demonstrable understanding of, S/4HANA best practice processes, key benefits, and implementation scenarios
• Experience in developing migration strategies, data dictionaries, mapping specifications and data transformation guidelines
• Expertise in migration of SAP Business Partners including CVI (Customer to Vendor Integration)

Ideally, you will also have

• Experience in SAP MDG, SAP QM and SAP GTS
• Experience in Power BI
• Proven ability to build and leverage relationships with senior-level clients

What We Look For

We are looking for candidates who are:

• Innovative andagile , with a purpose-driven mindset
• Inclusive and able to work effectively in diverse teams
• Passionate about technology and eager to learn and grow
• Client-focused , with a strong commitment to delivering exceptional service

What working at EY offers

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Pension
• Discounted Health Insurance
• Web Doctor - Free unlimited online GP consultations for you and your family
• The purchase of additional annual leave
• Free Gym Membership
• Travel Pass
• Maternity & Paternity leave
• Bike to work Scheme
• Recognition Awards
• Cash incentives for referrals
• TECH MBA paid by EY
• Wellness rooms Available in some offices

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you'll discover opportunities to help customise your career journey, so that it's as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

About EY

As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices areequitableand everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs.
. click apply for full job details

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Issue Management team.
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
**Team/Role Overview:**
Individuals in Issue Management are responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings from internal and external reviews as well as self-identified issues. Includes coordinating with key stakeholders to investigate controls gaps or failures, develop corrective action plans, and provide robust challenge enabling the key stakeholders to implement sustainable solutions by addressing root causes and adopting enhanced discipline including consideration of lessons learned for the timely closure of issues.
**What you'll do:**
This role will be part of the Services Central Governance & Controls team organization responsible for driving execution of independent and objective assessment on the effectiveness, quality and timeliness of the remediation of high severity issues (including MRA).
The position will have a high level of visibility within the organization with opportunities to work directly with Executive Management and will interact very closely with other functions throughout Citi, including the Businesses, Risk, ICRM, as well as Enterprise Technology, & Operations.
Responsibilities:
+ Ensure on-time and quality execution of QA reviews across assigned portfolio in compliance with Issue Management Policy, Standards, and Procedures.
+ Act as a key resource for business and action owners to advise and support on the effective design and implementation of key control remediations
+ Provide challenge enabling the key stakeholders to implement sustainable solutions to address root causes.
+ Manage Business/Function Quality Control engagement over the complete lifecycle of high-impact issue remediations and primary remediation programs.
+ Ensure QA workflow tool is updated with accurate and complete information.
+ Demonstrate expertise of risk management and control as well as in-depth knowledge of the assigned portfolio, and interdependencies with other Issues/Regulatory Commitments.
+ Escalate any concerns/observations to relevant senior stakeholders and support them to identify solutions.
+ Publish quality and on-time QA status reporting to Services leadership.
+ Leverage analytics to assess issue remediation trends, identify key risks, and develop insights for process improvement.
+ Proactively identify and analyse potential control gaps and operational risks across Citi, leveraging data analysis to assess impact and recommend proactive mitigation strategies.
+ Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
+ Integrate lessons learned into the development of corrective action plans, promoting continuous improvement and timely closure of issues
+ Ensure compliance with all relevant regulatory requirements and internal policies
+ Foster strong partnerships with internal audit, business units, and senior management, communicating effectively to drive issue resolution, influence decision-making, and promote a culture of risk awareness
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
**What we'll need from you:**
+ Significant experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
+ Ability to identify, measure, and manage key risks and controls.
+ Track record leading Control related projects and programs - Ability to see the big pictures with high attention to critical details.
+ Develop and implement strategy and process improvement initiatives.
+ Comprehensive knowledge of Citi's businesses and functions and their risk profiles.
+ Developing new ideas and improving current processes to proactively mitigate risks.
+ Requires an ability to provide challenge and make recommendation for risk and controls remediation.
+ Expert knowledge in the development and execution for controls.
+ Proven experience in control related functions in the financial industry.
+ Proven experience in implementing sustainable solutions and improving processes.
+ Expert understanding of compliance laws, rules, regulations, and best practices.
+ Deep understanding of Citi's Policies, Standards, and Procedures.
+ Strong leadership, decision-making, and problem-solving skills.
+ Strong analytical skills to evaluate complex risk and control activities and processes.
+ Ability to deliver compelling presentations and influence executive audiences.
+ Strong sense of accountability and ownership, with strong results orientation.
+ Excellent communication skills: ability to engage and inspire across stakeholder groups.
+ Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
+ Bachelor's/University degree, master's degree preferred
**What we can offer you:**
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. ( these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
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**Job Family Group:**
Controls Governance & Oversight
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**Job Family:**
Issue Management
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**Time Type:**
Full time
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**Most Relevant Skills**
Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Management Reporting, Policy and Procedure, Risk Management, Root Cause Analysis.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
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Lead Generation Specialist (B2B) Our client, a leading environmental services company, is seeking a Corporate Lead Generation Specialist to support their business-to-business (B2B) sales efforts. The successful candidate will be responsible for generating warm leads for the corporate sales team, as well as re-engaging with existing and former clients across various territories. This full-time role is based at the companys head office and focuses on lead generation within the environmental services sector, with opportunities for career growth into a corporate sales position. Key Responsibilities: Conduct proactive outbound calls to target businesses, generating qualified leads for the corporate sales team. Identify cross-selling opportunities within a B2B environment, with potential for B2B2C outreach where relevant. Utilize CRM to manage client interactions, follow-ups, and seamless lead handovers to the sales consultants. Stay up to date with industry trends in environmental services, providing valuable insights to prospects. Collaborate closely with the sales and marketing teams to ensure the effective execution of lead generation strategies. Maintain a results-driven approach, consistently delivering high-quality leads that contribute to the companys sales targets. Career Growth: This position offers excellent potential for career advancement, providing hands-on experience and the opportunity to progress into a corporate sales consultant role within the commercial sales division. Requirements: Full-time role, based at the head office in Dublin 12 Industry experience is a plus but not mandatoryenthusiasm, a proactive attitude, and a willingness to learn are key! This is an exciting opportunity for individuals looking to make an impact in the environmental sector and grow their career in corporate sales. Skills: Cold Calling Business Development lead generation

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
As a Digital Lead Generation Specialist, you will play a key role in driving B2B lead generation across the European market. You'll be responsible for planning, executing, and optimizing paid media campaigns across platforms such as Google Ads, social media, and YouTube. Working closely with sales stakeholders, you'll ensure marketing efforts are aligned with business goals, delivering measurable results in a regulated environment. This role combines strategic campaign management with hands-on execution to support pipeline growth and customer acquisition.
**Key accountabilities:**
+ Plan, execute, and optimise lead generation campaigns across Google Ads, all social media channels
+ Develop and test creative assets and messaging in collaboration with marketing colleagues
+ Analyse campaign performance using Google Analytics, Google Ads, and other tools to drive continuous improvement.
+ Track and report on key metrics such as CPL, CTR, conversion rates, and ROI.
+ Manage campaign budgets and ensure efficient allocation of spend across channels.
+ Build and maintain strong relationships with sales stakeholders to align marketing efforts with pipeline goals.
+ Provide actionable insights and regular updates to key stakeholders (sales, GTM teams) to support lead follow-up and conversion.
+ Stay up to date with digital marketing trends, platform updates, and best practices.
**Skills & experience required:**
+ 5 to 8 years of experience in digital marketing with a strong focus on lead generation.
+ Hands-on experience with Google Ads, LinkedIn Ads, Meta Ads, and YouTube campaigns.
+ Proficiency in Google Analytics, Google Tag Manager, and other data analysis tools.
+ Strong analytical mindset with the ability to interpret data and translate it into actionable strategies.
+ Excellent verbal and written communication skills Ability to manage multiple projects and stakeholders in a fast-paced environment.
+ Agency management
+ Strong presentation skills and ability to influence
+ Bachelor's degree, or equivalent work experience
+ Thorough knowledge of marketing and sales strategies
+ Advanced knowledge of advertising/promotion and new business development
+ Strong analytical and research skills
**Additional information:**
+ The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
_This position is not eligible for visa sponsorship._
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits** :
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
**Posting may be closed earlier due to high volume of applicants.**

Job Title: German Inside Sales Rep / Account Executive Salary: €55k-€65k plus bonus, hybrid, excellent pension, additional AL & others Job Type: Permanent Location:Dublin Ref: S011811 RecruitmentPlus on behalf of our market leading client are seeking a passionate and forward-thinking Sales professional who thrives on building and maintaining customer relationships through a consultative approach backed by industry knowledge. This is a fantastic opportunity to join a growing high-performing team to drive business growth in the EMEA region. You will benefit from working with a warm target market, strengthening existing relationships to take ownership of an assigned territory. This is truly a collaborative environment with ongoing training, access to the best resources and a high-energy, positive culture. Requirements: Fluent German language and comfortable with business level English language. 2+ years in a B2B sales or similar technical background. Hold a Degree or equivalent relevant experience, knowledge of/within Chemicals/ Chemical Engineering/Sciences is beneficial. Takes a consultative selling approach, builds strong relationships and takes accountability for management of accounts. Negotiate confidently, can problem solve and is an all-round excellent communicator across different channels. Sound knowledge and ability to use IT and Microsoft suite. Is driven to succeed working collaboratively and enjoys fast-paced, innovative environments. Key Duties & Responsibilities: Develops existing relationships with customers, gain a thorough understanding of their operation and seek to grow sales account through trust. Develop sound industry and market knowledge, consult with your customers providing genuine information, solutions and insights. Respond to incoming queries and identify new growth opportunities. Look ahead forsee and mitigate potential risks to customer needs and have solutions. Be aware of whats happening in the wider market, potential issues or new developments. Share knowledge internally. Negotiate according to company guidelines. Escalate challenges within timeframes and work to resolve. If you have the relevant qualifications and experience and are interested in this position, please apply now and Ciara who is based in our Northeast office will be in contact if you are suitable. If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy. Thank you for your patience. For detailson our privacy policy please click here: Skills: German Language Sales Rep Account Management Inside Sales Benefits: Work From Home