14 Learning And Development Specialist jobs in Ireland

COMPANY OVERVIEW Sysco connects the world to share food and care for one another.

Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home.

Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

As the leading foodservice provider across the island of Ireland, Sysco's success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day.

We don't just deliver food and drink to our customers.

We deliver new thinking, technology and talent to our industry.

We deliver opportunities - to ourselves and to our colleagues ensuring that we can all thrive in work and beyond.

We are now looking for new talent to join us as we continue to grow, innovate and deliver.

Learning & Development Specialist We are excited to offer a fantastic opportunity for a Learning & Development Specialist to join our team.

This role will play a key part in the overall growth of the organisation along with helping to maintain our core ethos here are Sysco - keeping the customer at the heart of everything we do.

The role requires a candidate who will be: Innovative Detail Orientated and results driven Proactive and ambitious If you are ready for a challenge, we want to hear from you.

Apply today and discover what your career could look like with Sysco Ireland.

Key Accountabilities: Able to determine, design, and implement the best and most innovative ways for our employees to continuously develop, learn new skills, acquire knowledge, and apply and practice this within their roles.

As part of your work, you will design and implement innovative learning experiences, manage learning projects, facilitate learning modules, identify opportunities to drive continuous improvement of our L&D programs, and ensure our work is data-driven and impactful.

Develop, plan and provide learning and development interventions in line with Sysco strategy, organisational development and employee needs.

Partner with agreed training vendors on the scheduling, attendance and evaluation of all scheduled training events.

Ensure all statutory and required training needs across all business functions are planned for and executed to schedule.

Partner with HR and business leaders in the design and build of an organisation wide Graduate programme; building relationships with 3rd level institutions, defining graduate intake process and graduate experience for programme duration.

Liaise with HR and relevant business stakeholders on planning, designing, and delivering effective and appropriate customised on-boarding solutions for new hires.

Support colleagues in the development and release of user generated content in line with content design guidelines Design and deliver training as appropriate and produce learning materials as required.

Review and evaluate learning and development interventions to continuously improve and ensure quality of content and delivery.

Responsible for the administration and maintenance of LXP(Learning Experience Platform) generating reports, facilitating learning interventions as needed.

Requirements: Degree in a relevant field e.g., HR, L&D 5+ years directly related experience in the following fields: instructor-led training, facilitation, project management, talent and/or learning and development experience Awareness of relevant content areas, including the fields of management, leadership, organizational development, adult learning theory, and human resource development.

Fluent in use of Microsoft Office tools: Excel, Power Point, Word, Share Point, Outlook etc.

Excellent communication and inter-personal skills.

Proven problem-solving & organisational skill with a structured way of working High self-motivation.

High degree of flexibility, reliability, diligence and initiative Ability to work in a team.

Strong customer focus who enjoys communicating complex issues with quick comprehension skills.

Sysco Ireland Culture Customer Focus: We deeply understand our customers' needs, continuously looking at ways to deliver real value.

Building Relationships: We foster strong, effective relationships across teams, always working together.

We embrace change and support each other through it.

Clear Communication: We communicate clearly and effectively, ensuring our message resonates.

A Passion for Food: We source and deliver food and drink that inspires excellence and creativity in kitchens for the most memorable dining experiences.

Skills: L&D Learning Training Benefits: Work From Home

My client is a market-leading firm in the aviation sector, which is recruiting a Learning and Development Specialist to join their team in Shannon, while supporting broader HR operations and compliance initiatives. Responsibilities: Design and implement structured onboarding, compliance, and development programmes Guide the creation of engaging training using modern tools (e.g., LMS, Canva) Support HR systems transformation and embed digital tools Partner with leadership to align HR and L&D with business goals Provide support across compliance and HR operations as needed Requirements: 4+ years' HR experience with strong L&D expertise Skilled in adult learning and instructional design Experience with LMS platforms and digital learning tools This is a hands-on role suited to an adaptable professional who thrives in high-growth environments. Following your application for this specific role, GKR may contact you regarding other positions that are suitable for you. If you do not wish to be contacted about opportunities, please let us know. For more information regarding this, please refer to our privacy statement, which is available on our website. Employment Type: Full-time #humanresources #learninganddevelopment #aircraftleasing #aviationcareers #trainingdevelopment Contact Tara at GKR to learn more in confidence.

My client is a market-leading firm in the aviation sector, which is recruiting a Learning and Development Specialist to join their team in Shannon, while supporting broader HR operations and compliance initiatives.

Responsibilities: Design and implement structured onboarding, compliance, and development programmes Guide the creation of engaging training using modern tools (e.g., LMS, Canva) Support HR systems transformation and embed digital tools Partner with leadership to align HR and L&D with business goals Provide support across compliance and HR operations as needed Requirements: 4+ years' HR experience with strong L&D expertise Skilled in adult learning and instructional design Experience with LMS platforms and digital learning tools This is a hands-on role suited to an adaptable professional who thrives in high-growth environments.

Following your application for this specific role, GKR may contact you regarding other positions that are suitable for you.

If you do not wish to be contacted about opportunities, please let us know.

For more information regarding this, please refer to our privacy statement, which is available on our website.

Employment Type: Full-time #humanresources #learninganddevelopment #aircraftleasing #aviationcareers #trainingdevelopment Contact Tara at GKR to learn more in confidence.

Recruitment: Learning and Development Specialist- Kilkenny Are you ready to join a high-performance HR team delivering excellent outcomes? We are seeking an experienced and passionate Learning and Development Specialist to join our HR team. The Role The role provides an excellent opportunity to design, deliver, and manage impactful learning and development programs that empower employees to grow their skills and contribute effectively to the company's success. About Ifac Founded in 1975, Ifac is Ireland's specialist professional services firm for the farming, food, agri, and family business sectors. We are an award-winning employer and one of Ireland's Top Ten Accountancy firms. Our Purpose Ifac's purpose is to help its clients to build profitable sustainable futures, so that people and communities across Ireland can thrive. Our Ambition With a strong focus on global best practice, Ifac has set its ambition to be a global leader in agrifood advisory, while also driving growth and excellence in Ireland's dynamic SME sector. Why Join Ifac? At Ifac, we are more than just a workplace - we are a community of professionals committed to growth, innovation, and sector leadership. When you join our team, you'll have the opportunity to: Work with industry-leading experts and clients in Ireland's farming, food, agribusiness, and SME sectors. Be part of a values-driven culture emphasising collaboration, commitment, energy, respect, and foresight. Build a great career, help us achieve our ambitions and help shape the future of Ireland's business landscape. Enjoy a competitive compensation package, including performance-based bonuses and significant opportunities for professional growth. Making an impact We build lasting partnerships through tailored learning experiences, deep understanding of industry challenges, and active engagement. Many of our clients rely on us to develop their talent, foster leadership, and drive continuous growth. Our Learning and Development Specialist will be a trusted partner and a key catalyst in empowering individuals and teams to reach their full potential and achieve organisational goals. Key Responsibilities: Conduct training needs assessments through surveys, interviews, and performance data analysis. Design, develop, and update training materials, manuals, and e-learning content. Deliver training sessions using a variety of methods (in-person, virtual, workshops). Facilitate onboarding and continuous professional development programs. Collaborate with subject matter experts to create relevant course content. Monitor and evaluate training effectiveness and recommend improvements. Maintain training records and prepare reports on training activities. Stay updated on industry trends, training techniques, and technologies. Support career development initiatives and succession planning efforts. You will have: Bachelor's degree in Human Resources, Education, Business Administration, or related field with: Proven experience (typically 5+ years) in training, instructional design, or learning and development. Strong presentation, communication, and interpersonal skills. Proficiency with Learning Management Systems (LMS) and e-learning software. Ability to design engaging training programs for diverse audiences. Analytical skills to assess training needs and outcomes. Highly organised with attention to detail and time management skills. Strong facilitation and coaching abilities. Ability to adapt and be creative in training approaches. Ability to be collaborative and with a teamwork orientation. A commitment to continuous learning and development. Rewards Our Learning and Development Specialist will receive; Market-leading compensation and benefits package. Substantial employer pension contribution. Generous annual leave allowance. Supportive family orientated workplace policies. Blended WFH. Opportunities for internal growth and development. Access to a bike to work scheme. Access to an employee assistance programme. Well-being benefits, including the EAP programme. Regular wellness, social, and charity activities throughout the year. Voucher at Christmas. Access to digital doctor. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Recruitment: Learning and Development Specialist- Kilkenny Are you ready to join a high-performance HR team delivering excellent outcomes? We are seeking an experienced and passionate Learning and Development Specialist to join our HR team.

The Role The role provides an excellent opportunity to design, deliver, and manage impactful learning and development programs that empower employees to grow their skills and contribute effectively to the company's success.

About Ifac Founded in 1975, Ifac is Ireland's specialist professional services firm for the farming, food, agri, and family business sectors.

We are an award-winning employer and one of Ireland's Top Ten Accountancy firms.

Our Purpose Ifac's purpose is to help its clients to build profitable sustainable futures, so that people and communities across Ireland can thrive.

Our Ambition With a strong focus on global best practice, Ifac has set its ambition to be a global leader in agrifood advisory, while also driving growth and excellence in Ireland's dynamic SME sector.

Why Join Ifac? At Ifac, we are more than just a workplace - we are a community of professionals committed to growth, innovation, and sector leadership.

When you join our team, you'll have the opportunity to: Work with industry-leading experts and clients in Ireland's farming, food, agribusiness, and SME sectors.

Be part of a values-driven culture emphasising collaboration, commitment, energy, respect, and foresight.

Build a great career, help us achieve our ambitions and help shape the future of Ireland's business landscape.

Enjoy a competitive compensation package, including performance-based bonuses and significant opportunities for professional growth.

Making an impact We build lasting partnerships through tailored learning experiences, deep understanding of industry challenges, and active engagement.

Many of our clients rely on us to develop their talent, foster leadership, and drive continuous growth.

Our Learning and Development Specialist will be a trusted partner and a key catalyst in empowering individuals and teams to reach their full potential and achieve organisational goals.

Key Responsibilities: Conduct training needs assessments through surveys, interviews, and performance data analysis.

Design, develop, and update training materials, manuals, and e-learning content.

Deliver training sessions using a variety of methods (in-person, virtual, workshops).

Facilitate onboarding and continuous professional development programs.

Collaborate with subject matter experts to create relevant course content.

Monitor and evaluate training effectiveness and recommend improvements.

Maintain training records and prepare reports on training activities.

Stay updated on industry trends, training techniques, and technologies.

Support career development initiatives and succession planning efforts.

You will have: Bachelor's degree in Human Resources, Education, Business Administration, or related field with: Proven experience (typically 5+ years) in training, instructional design, or learning and development.

Strong presentation, communication, and interpersonal skills.

Proficiency with Learning Management Systems (LMS) and e-learning software.

Ability to design engaging training programs for diverse audiences.

Analytical skills to assess training needs and outcomes.

Highly organised with attention to detail and time management skills.

Strong facilitation and coaching abilities.

Ability to adapt and be creative in training approaches.

Ability to be collaborative and with a teamwork orientation.

A commitment to continuous learning and development.

Rewards Our Learning and Development Specialist will receive; Market-leading compensation and benefits package.

Substantial employer pension contribution.

Generous annual leave allowance.

Supportive family orientated workplace policies.

Blended WFH.

Opportunities for internal growth and development.

Access to a bike to work scheme.

Access to an employee assistance programme.

Well-being benefits, including the EAP programme.

Regular wellness, social, and charity activities throughout the year.

Voucher at Christmas.

Access to digital doctor.

To be considered for this role you will be redirected to and must complete the application process on our careers page.

To start the process click the Continue to Application or Login/Register to apply button below.

Are you passionate about new technology and ready to make a real impact? We are seeking a Learning Specialist to drive the global adoption of new AI-powered products. In this role, you will be responsible for collaborating with stakeholders to manage all aspects of change management, ensuring the delivery of innovative IT solutions and exceptional support that align with Marsh McLennan's technology standards through effective planning, communication, and training. What you will do: Develop, execute, and monitor change management/learning plans to ensure the adoption of new standards, processes, and tools related to AI, including effective communication strategies and training program. Conduct analyses on change impacts to the business and identify training needs. Consult with stakeholders to understand their needs and concerns, facilitating effective communication throughout the transition process. Create engaging product marketing videos, training materials and communication as effective mitigation strategies. What you need to have: 5+ years of working experience in corporate technical training. Expert in Articulate 360 and Adobe Create Cloud. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Strong consulting and project management experience. Familiarity with change management methodologies (e.g. Prosci). Excellent communication, collaboration, and stakeholder management skills. Exceptional problem-solving skills and the ability to work independently at a high level. A proactive and results-oriented mindset, with the ability to manage multiple tasks simultaneously, and adapt to changing priorities. A commitment of lifelong learning with a desire to deepen your knowledge of IT, introduce change, and work effectively as part of a team. What makes you stand out: Hand-on experience with AI in a professional setting. A portfolio of videos and training content that showcases your creativity and expertise. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

LSC have a great contract opportunity for a Training Support Specialist to join a Limerick based company to play an integral part in developing the Site Training Content/Systems / Programmes for this manufacturing site. ABOUT THE PROJECT - KEY RESPONSIBILITIES: Support activities in the design, development and management of training materials, curricula, and learning plans for a designated function of the business. Assist in the creation and management of training documents in accordance with site Training SOPs. Produce reports from Learning Management System. Training compliance. Support training qualification compliance management. Ensure training documentation requirements are included in the functional or training schedules Assist with the implementation of new training initiatives which may include process improvement projects and new products introduction etc. ABOUT YOU - ARE YOUR SKILLS A MATCH? Relevant Third Level Qualification 2+ years experience in a similar training support or learning and development role Proficient in MS Office applications To apply for this contracting position you must possess a Stamp 1G or a Stamp 4 work permit. LSC cannot provide work permit sponsorship. Apply via this advert or contact Cian Marnane on if you have any more questions about this opportunity! Skills: Training Administration Learning Management Systems SOP Creation

**Job Description:**
We are seeking a dynamic and experienced **Customer Care Trainer** to lead the development and delivery of training programs that elevate the performance of our internal teams and BPO partners. This role is pivotal in maintaining high-quality service standards across **reservations, chats, and customer care cases** , with a strong focus on **First Contact resolution (FCR)** and **Net Promoter Score (NPS)** improvement.
**What You'll Do:**
**Training Development & Maintenance**
+ Own and continuously update all training materials, SOPs, and knowledge base content to ensure accuracy and relevance.
+ Design and deliver engaging onboarding and upskilling programs for new and existing team members.
**BPO Oversight & Quality Assurance**
+ Conduct regular audits of BPO performance, ensuring adherence to quality standards and SOPs.
+ Collaborate with BPO trainers to implement a consistent "Train the Trainer" model.
**Performance Coaching & Multiskilling**
+ Provide coaching and feedback to agents and team leads to drive individual and team performance.
+ Develop and implement multiskilling initiatives to enhance operational flexibility and efficiency.
**Process Improvement & NPS Focus**
+ Identify and address process gaps that impact customer satisfaction and FCH.
+ Partner with cross-functional teams to design and implement customer-centric process improvements.
**Reporting & Insights**
+ Track training effectiveness and quality metrics, providing actionable insights to stakeholders.
+ Support the Quality and Customer Experience teams with data-driven recommendations.
**What We're Looking For:**
+ Experience in process improvement methodologies (e.g., Lean, Six Sigma).
+ Familiarity with NPS and FCH metrics and their impact on customer experience.
+ Background in hospitality, travel, or service industries is a plus.
+ Proven experience in **customer care training** , preferably in a **multichannel environment** (voice, chat, email).
+ Strong background in **coaching, quality assurance** , and **performance management** .
+ Experience working with or managing **BPO partners** .
+ Excellent communication, facilitation, and interpersonal skills.
+ Ability to manage multiple priorities and adapt to a fast-paced environment.
+ Proficiency in using LMS platforms, QA tools, and CRM systems.
**What You'll Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.

**Job Description:**
We are seeking a dynamic and experienced **Customer Care Trainer** to lead the development and delivery of training programs that elevate the performance of our internal teams and BPO partners. This role is pivotal in maintaining high-quality service standards across **reservations, chats, and customer care cases** , with a strong focus on **First Contact resolution (FCR)** and **Net Promoter Score (NPS)** improvement.
**What You'll Do:**
**Training Development & Maintenance**
+ Own and continuously update all training materials, SOPs, and knowledge base content to ensure accuracy and relevance.
+ Design and deliver engaging onboarding and upskilling programs for new and existing team members.
**BPO Oversight & Quality Assurance**
+ Conduct regular audits of BPO performance, ensuring adherence to quality standards and SOPs.
+ Collaborate with BPO trainers to implement a consistent "Train the Trainer" model.
**Performance Coaching & Multiskilling**
+ Provide coaching and feedback to agents and team leads to drive individual and team performance.
+ Develop and implement multiskilling initiatives to enhance operational flexibility and efficiency.
**Process Improvement & NPS Focus**
+ Identify and address process gaps that impact customer satisfaction and FCH.
+ Partner with cross-functional teams to design and implement customer-centric process improvements.
**Reporting & Insights**
+ Track training effectiveness and quality metrics, providing actionable insights to stakeholders.
+ Support the Quality and Customer Experience teams with data-driven recommendations.
**What We're Looking For:**
+ Experience in process improvement methodologies (e.g., Lean, Six Sigma).
+ Familiarity with NPS and FCH metrics and their impact on customer experience.
+ Background in hospitality, travel, or service industries is a plus.
+ Proven experience in **customer care training** , preferably in a **multichannel environment** (voice, chat, email).
+ Strong background in **coaching, quality assurance** , and **performance management** .
+ Experience working with or managing **BPO partners** .
+ Excellent communication, facilitation, and interpersonal skills.
+ Ability to manage multiple priorities and adapt to a fast-paced environment.
+ Proficiency in using LMS platforms, QA tools, and CRM systems.
**What You'll Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.