2 Mainframe Engineer jobs in Ireland

System Engineer II

Dublin, Leinster Qualtrics

Posted 5 days ago

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Job Description

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**System Engineer II**
**Why We Have This Role**
Our team is a collection of extremely passionate engineers who are riding the cutting edge of cloud computing and web scalability. We organize and sort terabytes of data and develop solutions used by millions of users every day. We design tools that make sophisticated research simple. Our teams are empowered to choose technologies that are best to solve each problem. In our collaborative culture, you find plenty of opportunities to impact our full-stack product; from Web & mobile UI to data visualization & analysis to microservices APIs to data storage & processing.
**How You'll Find Success**
+ Deep knowledge in Linux systems and a variety of open source tooling/technologies
+ Establishing productive working relationships with other platform teams, AWS counterparts, security, and compliance teams
+ Designing with an eye towards scalability, both in technical measures and organizational processes
+ Possessing a customer-obsessed attitude when working with application teams within the company
+ Emphasize scalable and high-performance architectural design, ensuring solutions are both efficient and sustainable
+ Maintain a proactive mindset to identify gaps in platform performance and address them effectively
**How You'll Grow**
+ You will be working with cutting edge Kubernetes ingress technologies, like Gateway API to architect and implement how application ingress works at enterprise, worldwide, scale
+ You will gain expertise in DNS and service discovery technologies, including Route53
+ You will work with Cilium and Hubble as a part of the overall service mesh and application visibility layer of our infrastructure
**Things You'll Do**
+ Influence the way that engineers at Qualtrics running applications through best-in-class tooling, and services
+ You will create, deploy, and operate services that ensure our overall platform exceeds goals for availability, scalability, and performance
+ You will help define how Qualtrics engineers operate containerized workloads
+ You will architect the services and design the best practices for service discovery for all of Qualtrics engineering
+ Participate in periodic on-call responsibilities as part of a global team
**What We're Looking For On Your Resume**
+ Experience in high-level languages like Go/Python and scripting languages like Bash
+ Experience with distributed systems and microservices architectures
+ Proven ability to troubleshoot complex issues, navigate through unfamiliar code, and quickly learn new technologies
+ Strong experience with Linux OS and its administration
+ Understanding of containerization technologies (Docker, Kubernetes)
+ Excellent analytical and problem-solving skills
+ Strong communication skills and ability to work effectively within a team and across various teams
+ Good understanding of web technologies & protocols e.g. TCP/IP and HTTP
+ Experience with professional software engineering practices (e.g. unit testing, code reviews, design documents)
+ Experience with Infrastructure as Code and automation tools (Terraform, Ansible, Puppet, Chef)
+ Knowledge and practice of DevOps culture
+ Experience in incident response and root cause analysis
**What You Should Know About This Team**
+ On the Platform Infrastructure team, we work closely with AWS, aligning with our AWS TAMs to understand their internal roadmap of enterprise-focused service mesh, API gateways, and container orchestration features.
+ We work at tremendous scale; our services must scale to support the entire landscape of Qualtrics engineering.
+ Thousands of hosts in regions across the globe.
+ This team sits alongside all of the other internal platforms, infrastructure, and developer experience teams that power Qualtrics.
+ We hold a high bar across these teams and foster a culture of transparent discussion and rigorous design reviews.
**Our Team's Favorite Perks and Benefits**
+ Annual Leave: 25 annual leave days per annum plus an additional day for each year of service (to a max of 5)
+ Private Medical Insurance - health & dental cover for you and your dependents
+ Wellness - can be reimbursed for a variety of wellness activities via our dedicated platform
+ Qualtrics Experience Program - A bonus each year for an experience of your choosing
+ Group Life & Income Protection Insurance
+ Free breakfasts, lunches, snacks, and drinks for everyone in the office
**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._
_Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act_
_Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._
_Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit_
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System Development Engineer (Level 5), CTOS

Dublin, Leinster Amazon

Posted 28 days ago

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Job Description

Description
Amazon Central Technical Operations Services (CTOS) maintains high availability for the Amazon Retail Website and is the team that provides the first line of incident response to protect it. We make customer impacting events shorter, less frequent, severe, and impactful by providing large scale incident and response management. The Amazon Retail Website has hundreds of millions of customers globally who can be impacted by these types of incidents; the work we do to mitigate them helps real people at a tremendous scale.
It is a complex and constantly changing space, operating across dozens of countries, consisting of thousands of cloud-based services, built and maintained by tens of thousands of engineers, and serving hundreds of millions of customers. When it experiences major issues, your team will respond within minutes to ensure the best course of action is taken and impacts are minimized. This experience will expose you to everything Amazon has to offer, providing opportunity to interact with leaders from across the Stores and Corporate businesses.
This position will be part of a globally distributed team of 45+ professionals across Seattle, Austin, Dublin, and Sydney providing around the clock coverage.
As a System Development Engineer, you will build tooling to automate the detection and resolution of issues within Amazon's Retail Website infrastructure. You will also spend a portion of your time of your time directing the resolution of high visibility incidents by leading conference calls, taking notes to collect data and help improve our processes. Using data and insights learned from those incidents you will drive further improvements into our automation, tooling, and processes so that the next event is shorter, less severe, or avoided entirely. You will participate on project teams to expand use of our tooling to additional areas across Amazon. This position will be part of a globally distributed team of 20+ engineers across Austin, Dublin, and Sydney to allow for 24x7 coverage. Each group will work 10-hour shifts for 4 days a week. If you're looking for a team with great growth potential and an opportunity to make a huge impact, this is the team to join.
Key job responsibilities
- Drive the resolution of large-scale customer impacting issues as part of a globally rotating team
- Design, build, and enhance incident detection and management tools
- Participate in Agile sprints to evolve business processes and technologies
- Create and review documentation, design new standard operating procedures
- Identify and troubleshoot recurring platform issues and own projects to drive improvements
- Mentor peers in your areas of technical and operational strength
Basic Qualifications
- - Bachelor degree or higher in Computer Science or related field.
- - Relevant non-internship experience in software development experience.
- - Experience of having worked in at least one modern object-oriented programming language such as Java or C++.
- - Proven track record of shipping large complex scalable systems/applications in an agile environment.
- - Experience with professional software engineering best practices such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations
Preferred Qualifications
- - Strong analytic and problem solving skills.
- - Strong leadership, project planning, communication and execution skills
- - Ability to handle multiple competing priorities in a fast-paced environment.
- - Ability to communicate clearly with technical and non-technical stakeholders at all levels
- - Confidence to drive and manage large conference calls
- - Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issues
- - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- - Strong analytic and problem solving skills.
- - Experience with large scale distributed systems.
- - Experience of building solutions using AWS technologies.
- - Experience with distributed services oriented architectures
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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