14 Management Systems jobs in Ireland

Note: This role has been placed on hold whilst existing applications are reviewed. You can still apply, but your application will be placed on hold until further profiles are requested. Existing candidates will be kept informed of their application status. Thank you for your understanding. We are looking for an  IT Transport Management Systems (TMS) Expert to join the team at our valued client, a logistics and transportation company, based in Ireland.Our esteemed client, a global leader dedicated to operational excellence, has inaugurated an operations centre to enhance and in-source their global logistics function. We are actively seeking an IT Transport Management Systems (TMS) Expert to join the team and play a pivotal role in supporting the International Logistics Operation function. As the TMS Expert, your focus will be on becoming a super user of the TMS, understanding business processes and implementing efficient IT solutions aligned with the dynamic demands of the G-LOC. Type of job: Permanent Working hours: Full-time Location: On-site Industry: Logistics and transportation Key responsibilities: Master the TMS, becoming adept in describing and documenting business processes for the team.Identify and implement opportunities for process efficiency within the system, tailored to the team's needs.Collaborate with colleagues to understand business challenges and devise software-based solutions.Propose new processes and procedures based on analysis of the status quo and business challenges.Provide training and support to colleagues for the implementation of new processes, facilitating knowledge transfer.Work with the data analytics team to develop reports measuring the success of business processes and identifying areas for improvement.Perform operational tasks related to the TMS, including performance tuning, security, and backup.Develop Process Flows based on business needs.Undertake additional duties aligned with your skills and experience.Don't miss this fantastic opportunity to join a vibrant team that values operational excellence and innovation and be a key player in its transformational success.Requirements All candidates must be based in Ireland. Bachelor's degree in IT Systems, Computer Science, Mathematics, or relevant professional experience.Alternatively, secondary education with strong experience in freight forwarding and a robust IT background.Minimum of 5 years' experience in a similar role.Proven ability to bridge the gap between IT know-how and business understanding for effective knowledge transfer.Analytical thinking with demonstrated problem-solving skills to add value to processes.Programming experience, familiarity with SQL and proficiency in data management and analysis software.Availability for international travel.

Business Systems Analyst Skills: ERP | CRM | Process Automation | Finance Applications Location: Galway (Hybrid) | Salary: € DOE | Type: Permanent Join a global SaaS leader in governance, risk and compliance as a Business Systems Analyst. You'll sit within the Financial Applications team, helping to bridge business needs with IT solutions. This role is all about optimising systems, driving automation, and enabling AI adoption to make processes faster, smarter, and more scalable. Responsibilities: Analyse and document business processes, finding automation opportunities. Support and enhance systems such as NetSuite, Coupa, OpenAir and OneStream. Translate requirements into effective technical solutions. Partner with Finance, Accounting, Legal and IT teams to deliver improvements. Monitor system performance and ensure issues are resolved quickly. Requirements: 2-4 years' experience as a Business Systems Analyst (or equivalent). Knowledge of ERP/CRM platforms (NetSuite a plus). Understanding of finance/accounting processes. Strong stakeholder management and problem-solving skills. Benefits: Hybrid work (West of Ireland HQ), private healthcare, pension, wellness programs, generous leave, and a collaborative, innovative culture. Apply now or contact Tom @ Reperio for details. Reperio Human Capital acts as an Employment Agency and an Employment Business. Skills: Business Analyst Process Automation Stakeholder Management Benefits: Work From Home Hybrid

Business Systems Director Our client, a global biologics organisation are currently recruiting for a Business Systems Director to join their team on a permanent basis. As Business Systems Director you will be responsible for promoting and facilitating the successful implementation of the Business System on site. Responsibilities: Accelerate results in SQDIC by leveraging business system tools, mentoring and consulting skills, and change management process Lead with site/company leadership in developing a Business System roadmap to meet PD/KPI requirements and Business System sustainability Plan the cost-saving projects and sustain the kaizen results according to the top-down objectives Provide formal and informal Business System training and coaching Conduct a productive kaizen funnel against the Business System KPI goals with a functional team and ensure the kaizen sustainment successfully Ensure scorecard and KPI are effective and well-aligned with leadership and HR Promote and facilitate diagnosis of workflow impediments and other wastes throughout the business, and provide expert counsel on appropriate tools to eliminate them Promote and facilitate associate development in various Business System tools, lean production, and kaizen leadership. As Process Tool Owner for select Business System tools, promote the use and improvement of these tools across the business Benchmark and incorporate best practices Requirements 15+ years of manufacturing operations, engineering, quality, or supply chain experience BS or BA Degree in Business or Engineering is required; a Masters Degree is preferred Ability to design, develop, and implement a Business System roadmap for an operating business or site Excellent communication skills Demonstrated experience as an SME in a biopharmaceutical operation Ability to promote synergy from cross functions and handle conflict Ability to influence others at all levels in the organization (up and down) Must deliver sustainable results Effective communication in both written and verbal forms Must understand how to leverage followership and leadership to drive sustainable change Familiarity with various manufacturing process technologies Hands-on experience implementing Business Systems in a line management role Proficiency in time and project management For more information please contact Sinéad Cullen on or Skills: Business Systems Lean Six Sigma Kaizen

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.
As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.
As a Senior Business Systems Analyst within the team, you will be responsible for leading the development of new analytics and reporting to ensure that our business partners have the information and confidence they need to make crucial business decisions. You will work closely with our business users to understand their needs and priorities with the autonomy to propose new solutions and leverage new technologies, while being supported by a wider team of Data Engineers, Business Analysts and Data Scientists.
**Primary Responsibilities:**
+ Work with business partners to define and document business and technical requirements for data and analytics projects, this includes the documentation of data flows and data mapping from source systems into our analytic platform
+ Partner with our Compliance and Privacy team to ensure our dataset have proper member level de-identification that complies with existing customer contracts
+ Create user stories and acceptance criteria
+ Facilitate the Daily Scrum meetings and Sprint Retrospective meetings with the Scrum Team
+ Facilitate the Sprint Planning and Sprint Review meetings with the Scrum Team and project stakeholders
+ Own issue and risk management for your projects, solving problems and working to remove impediments to both the team and the overall release
+ Deliver regular updates to executive stakeholders
+ Coach/mentor Scrum team members on Agile best practices
+ Participate and contribute to weekly Data Governance meetings with team leads and project stakeholders
+ Document data ingestion updates to the wider Payment Integrity team on a regular basis
+ Assist with QA of features once implemented
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
+ Bachelor's degree (or higher) OR equivalent qualification
+ Experience with Agile methodology including Agile tools (e.g. Rally, Jira)
+ Experience with analyzing and documenting requirements
+ Understanding of relational database concepts
+ SQL querying experience
+ Stakeholder management experience
+ Ability to analyse data, drive to root cause issue, identify trends, problem solve and provide key recommendations based on analysis
+ Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
**Preferred Qualifications:**
+ Experience in cloud solutions including Azure and Snowflake
+ Experience with HIPAA and data de-identification methodologies
+ Healthcare/Pharmacy experience
+ Exposure to Machine Learning models/projects
**Soft Skills:**
+ Communication skills
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._
#RPO

Location: Burnfoot (Republic of Ireland), Letterkenny (Republic of Ireland), Campsie (United Kingdom - Northern Ireland) About the Role We are looking for a motivated and skilled Business Systems Analyst - Operations to support the continuous improvement and digitization of our operations processes through ERP and related systems. The ideal candidate will have a solid understanding of key operational areas such as planning, purchasing, manufacturing, logistics, and quality, and will work closely with business stakeholders and IT teams to support, design, and implement effective digital solutions. Experience with Oracle EBS is preferred but not mandatory. Key Responsibilities: Provide day-to-day support for ERP and related operations systems (WMS, MES, QMS, SRM), including issue analysis, troubleshooting, and resolution. Collaborate with business process owners to gather, analyze, and document requirements across operations functions (planning, purchasing, manufacturing, logistics, quality). Translate business needs into clear functional and technical requirements for ERP and related systems. Participate in system design, configuration, and testing phases, ensuring alignment with operational needs. Support the implementation and enhancement of operations-related systems such as ERP (Oracle EBS preferred), WMS (Warehouse Management Systems), MES (Manufacturing Execution Systems), QMS (Quality Management System) and SRM (Supplier Relationship Management). Assist in end-to-end process mapping and identify opportunities for process automation and optimization. Support data consistency and integration between ERP and other operations applications. Collaborate with IT developers, system integrators, and vendors to ensure successful delivery of IT solutions. Help prepare user documentation, training materials, and support user acceptance testing (UAT). Troubleshoot operational system issues and contribute to their resolution. Required Qualifications: Bachelor's degree in engineering, Information Systems, Supply Chain Management, or a related field. 3+ years of experience in a business analyst or IT functional analyst role within manufacturing or supply chain environments. Solid understanding of operations processes: planning, procurement, production, logistics, and quality. Experience with ERP systems implementation or support (Oracle EBS is a plus). Knowledge of operations applications such as WMS, MES, SRM, QMS. Familiarity with systems integration concepts and data flows between applications. Good analytical and problem-solving skills. Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders. Basic knowledge of project management principles, including understanding of project phases, deliverables, timelines, and cross-functional coordination. Preferred Qualifications: Experience with Oracle EBS. Exposure to manufacturing digital transformation or Industry 4.0 initiatives. Knowledge of SQL or data analysis tools is a plus. Experience with Agile or hybrid project methodologies. #vertivireland #oracleEBS #ERP #LI-VH2 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
**Job Description**
**Job Description -Manager IT Business Systems Tax**
**Specific Responsibilities and skills for Position:** Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet need. With each new discovery and experimental drug candidate, we seek to improve the care of patients suffering from life-threatening diseases. Gilead's primary areas of focus include HIV/AIDS, liver disease and serious cardiovascular and respiratory conditions. The company is currently seeking a **Manager IT Business Systems Tax**
The **Manager IT Business Systems Tax** will play a critical role in carrying out important initiatives of the Gilead IT team, to partner with the business, other groups of IT and AMS to ensure operational issues are resolved timely, and ecosystem is stable and the data integration is accurate, also to provide insight into enhancements (functional and technical subject matter expertise) and support ongoing sustainment roadmap, work with solution providers to ensure scalability, and fulfilling growing needs of the business.
**'Manager IT Business Systems PTP'** **role description** : An Ideal person will be someone with extensive experience in Thomson Reuters one source and its various products not limited to One Source Tax Determination, Indirect Tax Compliance, Orbit Tax but also this ONESOURCE Tax IT Consultant is responsible for the end-to-end implementation, configuration, and support of Thomson Reuters' ONESOURCE tax solutions, with a strong focus on integration with SAP S/4HANA. This role requires deep expertise in direct tax configuration within SAP S/4HANA and a solid understanding of global statutory tax reporting requirements, including e-invoicing, e-ledger, and SAF-T reporting. The consultant will work closely with tax, finance, and IT teams to ensure compliance, streamline tax operations, and support digital tax transformation initiatives.
**Functional Skills:** Must have proven experience of implementation, configuration, customization and integration of Thomson Reuters One Source, SAP S4 HANA and Collaboration Modules in a global company.
+ Implement and configure ONESOURCE tax modules to meet business and compliance needs.
+ Integrate ONESOURCE with SAP S/4HANA, focusing on Direct Tax configuration and data flow.
+ Design and support statutory tax reporting solutions, including e-invoicing, e-ledger, and SAF-T across various jurisdictions.
+ Manage data integration and ensure accuracy between ERP systems and tax platforms.
+ Provide ongoing support, troubleshooting, and user training for tax systems.
+ Collaborate with tax, finance, and IT teams to gather requirements and deliver solutions.
+ Contribute to project planning, execution, and communication with stakeholders.
+ Act as key subject matter expert for core Tax modules of Thomson Reuters and SAP S4 HANA and any other tools which has strong knowledge of ancillary systems and integration points; understand systems/tools process and usage
+ Conduct business needs analysis and identify key business challenges with the business teams and key stakeholders
+ Identify improvement opportunities to achieve business desired business outcomes
+ Define 'To-Be' stage of processes, solution application requirement and performance measurements
+ Co-develop deployment/enablement strategy, roadmap and plan to achieve 'To-Be' stage effectively
+ Conduct deployment activities and measure achievement of desired outcomes
+ Lead change for large scale multi-site ERP Implementation (SAP S/4HANA, FI, MM) and other related transformational change efforts where we have Tax implications, including but not limited to efficiency and business process and systems capability development
+ Analyze complex ideas or proposals and build a range of meaningful recommendations.
+ Use multiple sources of information including broader stakeholder views to develop solutions and recommendations
+ Ability to develop, implement and support complex business processes in an SAP environment; to design, build, test and deploy S/4HANA Finance business and other technical solutions
+ Partner with Global procure to pay leaders to understand the Tax requirements and priorities for the SAP PTP systems and tools
+ Working knowledge of OpenText VIM integration with Tax and S4 HANA
+ Knowledge of building integration with some of the country specific requirements in EMEA, Asia and Lat America via 3rd party integrators
+ Provide global training, including ongoing support and guidance, for areas of responsibility
**Qualifications:**
+ Master's or bachelor's degree in finance and Accounting with extensive IT experience in Thomson Reuters One Source and/or ERP Information Systems like SAP S4 HANA
+ Proven experience with One Source Tax Suite implementation and Support
+ Strong Knowledge of Statutory Tax reporting (e-Invoicing, e-ledger, SAF-T) across multiple jurisdictions.
+ Familiarity with ERP systems (SAP, Oracle) and data integration tools.
+ Experience of working for a multinational corporation
+ Experience in technology implementation and supporting stakeholders through change management
+ Pro-actively contribute to the continuous improvement of technology/business processes through identifying opportunities for improvement and implementing changes.
+ Take responsibility for Gilead's core business systems, including administration, maintenance, and development.
+ Excellent communication and management skills, with an ability to influence at all levels.
The duties and responsibilities in this job description are not exhaustive and are subject to change in accordance with the needs of the firm.
**Equal Employment Opportunity (EEO)**
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
**For Current Gilead Employees and Contractors:**
Please apply via the Internal Career Opportunities portal in Workday.
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

The Red Hat Sales Cloud team is looking for a Senior Business System Analyst, Salesforce to join us. In this role, you will work as a member of a highly dynamic and collaborative technical team. The team is tasked with design, development, and functional support for the Red Hat Sales Cloud (Salesforce Sales Cloud and Salesforce Marketing Cloud). You will implement and execute a strategy to help the team deliver high-quality products and build a quality-first culture within the development team. You will collaborate closely with Product Owner, Salesforce Engineers, Enterprise architects, and testing and support teams to execute and deliver solutions and tools in alignment with the organization's vision and strategy.
**What You Will Do**
+ Work closely with global and regional stakeholders, development teams, and architects to solve business problems
+ Writing user stories, acceptance criteria as per business needs
+ Driving team refinementsessions andimplement solutions using salesforce configuration
+ Analyze business requirements perform gap analysis and root cause analysis
+ Work with cross-functional teams to identify dependencies
+ Ensure compliance with SOX, business controls, and IT general controls
+ Identify system gaps and propose, design, and build solutions
**What You Will Bring**
+ Graduate university degree in computer science, computer engineering, or a similar field
+ 5+ years of SFDC experience
+ Demonstrated experience working as part of an agile development team
+ Experience with CI and CD tools like Git, VS Code, SonarQube, and the release process
+ Solid knowledge of customer relationship management (CRM) software
+ Understanding of the overall SFDC ecosystem
+ Solid problem-solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
+ Desire to learn and apply new technologies
+ Ability to learn quickly and master new skills as necessary
+ Exemplary interpersonal skills
+ Knowledge of SalesforceSalesCloud
**The Following Are Considered a Plus**
+ SFDC certifications
+ Agile certifications
#LI-NG1
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

The Red Hat Sales Cloud team is looking for a Senior Business System Analyst, Salesforce to join us. In this role, you will work as a member of a highly dynamic and collaborative technical team. The team is tasked with design, development, and functional support for the Red Hat Sales Cloud (Salesforce Sales Cloud and Salesforce Marketing Cloud). You will implement and execute a strategy to help the team deliver high-quality products and build a quality-first culture within the development team. You will collaborate closely with Product Owner, Salesforce Engineers, Enterprise architects, and testing and support teams to execute and deliver solutions and tools in alignment with the organization's vision and strategy.
**What You Will Do**
+ Work closely with global and regional stakeholders, development teams, and architects to solve business problems
+ Writing user stories, acceptance criteria as per business needs
+ Driving team refinementsessions andimplement solutions using salesforce configuration
+ Analyze business requirements perform gap analysis and root cause analysis
+ Work with cross-functional teams to identify dependencies
+ Ensure compliance with SOX, business controls, and IT general controls
+ Identify system gaps and propose, design, and build solutions
**What You Will Bring**
+ Graduate university degree in computer science, computer engineering, or a similar field
+ 5+ years of SFDC experience
+ Demonstrated experience working as part of an agile development team
+ Experience with CI and CD tools like Git, VS Code, SonarQube, and the release process
+ Solid knowledge of customer relationship management (CRM) software
+ Understanding of the overall SFDC ecosystem
+ Solid problem-solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
+ Desire to learn and apply new technologies
+ Ability to learn quickly and master new skills as necessary
+ Exemplary interpersonal skills
+ Knowledge of SalesforceSalesCloud
**The Following Are Considered a Plus**
+ SFDC certifications
+ Agile certifications
#LI-NG1
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

The Red Hat Sales Cloud team is looking for a Senior Business System Analyst, Salesforce to join us. In this role, you will work as a member of a highly dynamic and collaborative technical team. The team is tasked with design, development, and functional support for the Red Hat Sales Cloud (Salesforce Sales Cloud and Salesforce Marketing Cloud). You will implement and execute a strategy to help the team deliver high-quality products and build a quality-first culture within the development team. You will collaborate closely with Product Owner, Salesforce Engineers, Enterprise architects, and testing and support teams to execute and deliver solutions and tools in alignment with the organization's vision and strategy.
**What You Will Do**
+ Work closely with global and regional stakeholders, development teams, and architects to solve business problems
+ Writing user stories, acceptance criteria as per business needs
+ Driving team refinementsessions andimplement solutions using salesforce configuration
+ Analyze business requirements perform gap analysis and root cause analysis
+ Work with cross-functional teams to identify dependencies
+ Ensure compliance with SOX, business controls, and IT general controls
+ Identify system gaps and propose, design, and build solutions
**What You Will Bring**
+ Graduate university degree in computer science, computer engineering, or a similar field
+ 5+ years of SFDC experience
+ Demonstrated experience working as part of an agile development team
+ Experience with CI and CD tools like Git, VS Code, SonarQube, and the release process
+ Solid knowledge of customer relationship management (CRM) software
+ Understanding of the overall SFDC ecosystem
+ Solid problem-solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
+ Desire to learn and apply new technologies
+ Ability to learn quickly and master new skills as necessary
+ Exemplary interpersonal skills
+ Knowledge of SalesforceSalesCloud
**The Following Are Considered a Plus**
+ SFDC certifications
+ Agile certifications
#LI-NG1
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**