25 Member Relations jobs in Ireland

**WELCOME TO A WORLD OF OPPORTUNITIES** **AT IRELAND'S #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!**
The **Conrad Dublin** is a 5* hotel and part of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We are one of the best 5* luxury hotels in the country.
_"Conrad is Empowering and Bold"_
**Benefits**
Working for Hilton means you are joining an international company with more than 8100 hotels across the globe with countless benefits & career development opportunities such as:
+ **Travel** - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym -** a dedicated team member gym with free access 7 days a week
+ **Benefit** - Discounted rates for Conrad Team members across a wide range of retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
**The Job Role**
+ Meet, greet and direct Guests who enter the lobby area
+ Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
+ Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
+ Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
+ Manage, record and resolve promptly Guest or customer complaints
+ Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
+ Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
+ Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
+ Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
+ Maintain good communication and work relationships in all hotel areas
+ Maintain staffing levels to meet business demands
+ Attend all Reception meetings and Executive Lounge Meetings
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Assist with other departments, as necessary
**The ideal candidate should be**
Someone who ..has previous experience in a luxury property, and must have hotel experience
Someone who...is Motivated to Create Memorable Experiences for Every Guest, Every time
Someone who.. Has a Luxury Mind set -To our team this is Anticipating our Guests Needs and Personalizing their Experience
Someone who.. Is a Team Player - Collaborative, Flexible, Fun and Dynamic
Someone who ..is Ambitious and Passionate
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Executive_
**Location:** _null_
**Requisition ID:** _HOT0BRQ0_
**EOE/AA/Disabled/Veterans**

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
+ 15,000 trained professionals
+ 250+ locations worldwide
+ Fortune 500
+ Globally unified systems
Scope of Position: This strategic position will be responsible for the implementation and application of the Employee Relations function within our branch. Proactively review all policy and procedures in line with current legislation. Advise and foster a competitive compensation & benefits environment for our teams. Drive initiatives which promote employee engagement and career development for all employees.
Responsibilities:
+ Work collaboratively with ER Manager and provide day-to-day coaching and advice to managers and associates in a wide variety of employee relations issues, performing management, and policy interpretation.
+ Provide support, advice and coaching when approached by staff or managers on employee relations topics.
+ Stay current on employment law and trends.
+ Assist in the tracking tends in employee relations to proactively identify issues and develop training and other interventions and solutions.
+ Responsible for the execution of HR strategies
+ Promote the Annual Employee Survey
+ Manage the branches recruitment process
+ Provide guidance on disciplinary procedures
+ Advise and support the senior management teams on ER matters
+ Maintain procedures to ensure confidentiality of personnel data in line with current GDPR and country legislations
+ Drive the Employee Engagement
+ Assist with HR projects and initiatives that support business strategies
+ Promote the Company's Culture and policies
+ Support the delivery of training and career development programs
Requirements:
+ Qualification & Experience in Human Resources
+ Strong written and verbal communications skills
+ Experience in dealing with conflict resolution
+ Ability to adapt quickly to a changing environment
+ Ability to develop effective relationships

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.
The Employee Relations Consultant will provide day-to-day support on a variety of employee relations issues, and is responsible for policy interpretation, information gathering, and resolution of issues consistent with UnitedHealth Group's (UHG) model of employment policies and practices.
Employee Relations Consultant will manage complex employee relations issues for managers and employees in entry to mid-level roles and may assist ER Leaders with cases involving more senior level employees/leaders as needed.
You will support the Business on a wide variety of employee relations issues and will provide consultation and advice to the team to ensure consistent application of company policies, as well as compliance with relevant employment law
**Schedule** : Full-time position Monday - Friday with standard working hours.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin Office_ _and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities:**
+ Consults with People Business Partners, Managers, and Employees to provide guidance on the employee relations model and to facilitate the resolution of issues consistent with policies and practices
+ Handles performance, disciplinary, grievance, TUPE and termination issues for managers while following the appropriate case escalation and notification guidelines based on the subject matter. Ensure all documentation and full employee consultation is followed in line with local requirements and in line with policy
+ Handles all sickness cases with business leaders. including occupational health referrals, review meetings, capability reviews and required accommodations
+ Completes research from all available resources for due diligence to mitigate risk
+ Resolves problems by clarifying issues; researching questions and exploring answers and alternative solutions, and consulting with others, as needed, prior to recommending appropriate actions
+ Sense of urgency and competency to handle emergency "One Breath" situations according to UHG protocols
+ Effectively and efficiently handles a call schedule from employees or managers
+ Provide analytic insights for the region, including the preparation of documentation for the leadership meetings and implementation of Service Now changes in the region
+ Audit responsibility ISO, WRC review, plan, and process improvement
+ Policy reviews and contribution for formation
+ Manager training on ER learning, trends and mitigation strategies
+ Manage escalated and complex cases for managers and employees and support sickness absence cases
+ Coaching and working with People Business Partners involving more senior level employees/leaders as needed
+ Workload through report monitoring and case assignments (for EMEA this can take up to one year to resolve)
+ Provide support and backup including, vendor management, facilitating team meetings, new hire and cross-functional training, and case management
+ Assist in identifying process improvements for process and policy, contributing to innovative solutions, and make recommendations regarding policies and procedures
+ Acts as a resource for others with less experience and provides analytical review and feedback
_You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
+ Experience in employee relations
+ CIPD Level 7 qualified or CIPD Level 5 qualified but willing to study Level 7
+ Knowledge of employment law; EMEA knowledge of local legislation specifically UK & Ireland
**Preferred Qualifications of the Employee Relations Consultant:**
+ BS or BA Degree
+ Windows, Excel, Word, PeopleSoft skills
+ Consulting experience
**Soft Skills:**
+ Verbal and written communication and documentation skills.
+ Credibility, and ability to influence at a senior level with strong stakeholder management skills Proven experience in conflict resolution
+ Coaching skills
+ Ability to work independently
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveler community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._
#RPO #BBMEMEA

The Merrion, one Dublin's finest luxury hotels is recruiting for a Guest Relations Executive. The Role We are looking for a service driven individual to join our five star Team. This is a fantastic opportunity to either begin or continue your career in one of the Leading Hotels of the World. Working with a professional and welcoming Team you will be part of creating Merrion Moments for our guests and colleagues with your main duties including: Greet, Welcome and assist VIP Guests Respond to Guest Feedback and action accordingly Assist Operations Departments Manager on Duty Responsibilities Work with HOD's to promote LQA standards on property Promote guest enrolment in Leaders Club loyalty program Who we are looking for A candidate with the ability to be professional and communicate courteously and effectively with guests and colleagues alike. Your enthusiasm will be infectious and will instil confidence in the services offered. It is these qualities that require your commitment and will set us apart at being a most caring and successful hotel. Shift work & flexibility are required in this position. About The Merrion The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens. Our belief is that the success of The Merrion Hotel depends on the commitment of each and every member of our Team. The hospitality & service we provide to our guests must be the very best at all times, and in recognition of this, you will enjoy our excellent benefits which include: Competitive pay rates Free meals on duty Complementary Yoga Classes Discount Gym Membership Free cleaning of company provided uniforms €300 bonus for recommending a friend to work at The Merrion Travel and Bike to Work - Tax saving Schemes, discounted parking in the city Health and Dental Insurance payments Contributory Pension Plan from the day you start work Death in service benefit Increased holiday entitlement with length of service Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends Free Employee Assistance Programme - free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Guest Relations Executive Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced Guest Experience Manager who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel. If you are looking for the next opportunity or move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group. Benefits 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata hotel 30% off Friends & Family rate SAYE (Save As You Earn Scheme Pension access (Ask your HR Manager for local pension information) Performance-related bonus plan Development Opportunities through our Dalata Academy to support your career journey Free employee meals on duty Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme Cycle to Work Scheme/Transport Schemes Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Key Duties and Responsibilities: Ensure guest satisfaction both proactively and reactively across multiple departments, including the front office and F&B. Increase our standing on TripAdvisor by encouraging satisfied guests to leave positive reviews on the website. Gather complaints from TripAdvisor, TrustYou, comment cards, and Optimus reports. Check the Optimus sheet daily. Email a copy of the complaints sheet to department heads and discuss any necessary corrective training. What You Will Need: 1-2 years of experience as a Guest Relations Officer or Executiev Familiarity with hospitality industry standards. Experience in a 3/4-star hotel. Proficiency in English. Computer literacy. A customer-oriented and professional attitude. An outgoing personality Excellent organizational and time management skills. About us Dalata Hotel Group We bring theheartof hospitalityto every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Skills: Guest Relations Hospitality Benefits: Competitive Salary

Employee Relations Coordinator Our client, a leader in global logistics, is looking to hire an enthusiastic Employee relation coordinator for their north Dublin branch. Responsibilities: Implement and oversee the Employee Relations function, ensuring compliance with legislation, GDPR and company policy. Provide day-to-day coaching, advice and support to managers and staff on ER matters, including disciplinary procedures and conflict resolution. Review and update HR policies, while advising on competitive compensation and benefits. Drive employee engagement initiatives, including surveys, career development and training programmes. Support senior management with ER strategy, policy interpretation and workforce planning. Lead recruitment processes and assist with HR projects aligned to business strategy. Monitor employment law, track ER trends and develop proactive interventions. Promote company culture, values and a positive workplace environment. Requirements: Qualification & Experience in Human Resources Strong written and verbal communications skills Experience in dealing with conflict resolution Ability to adapt quickly to a changing environment Ability to develop effective relationships Benefits: Competitive salary Healthcare + Dental Pension Skills: hr graduate hr employee relations Benefits: healthcare dental pension

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ THE ROLE: This position leads the Employee Relations (ER) and HR Ops function for the EMEA region (23 countries). The role leads the team to improve employee experience, ensure ER operational excellence and compliance, while improving HR efficiency. The position reports into Corporate Vice President of Global HR Shared Services and is a member of HR Shared Services Leadership team. This leadership role manages a team of 5-7 employees (including managers and individual contributors) across the region. THE PERSON: The successful candidate will demonstrate a high degree of collaboration and initiative, as well as critical and objective judgment in providing guidance, support and recommendations to resolve employee relations concerns and support a diverse and inclusive culture and work environment. This position requires both hands-on and strategic expertise, with a next-level customer service orientation in all aspects of execution. KEY RESPONSIBILITIES: Provide regional leadership to the EMEA Employee Relations and HR operations team. Lead, manage and develop team to achieve annual goals and progress the strategic ER roadmap. Act as objective and trusted advisor for both employees and management across the region. Consult and provide training, advice, counsel, and resolution to employees and managers on a broad range of employee relations matters, including policy interpretation and application, local employment laws, conflict resolution, performance management, progressive discipline, reductions in force and other separations of employment. Conduct robust investigations into employee complaints and allegations of misconduct in a timely, fair, and balanced way. Identify and assess the scale and scope of alleged or confirmed conduct that is deemed inappropriate, impermissible, or unacceptable. Partner with legal counsel as needed. Leads and develop team to effectively handle employee relations issues and concerns, minimizing corporate risk and improving employee experience. Provide leadership and support to the HR Operations team to ensure operational excellence and labor compliance in all jurisdictions. Ensure local legal compliance in areas such as contract and personnel file management. Lead or participate in the development and implementation of new policies and procedures. Partner with Business Partners, Centers of Excellence (COEs), internal and external legal counsel, Compliance, and other internal investigative bodies, as necessary to reach an effective resolution for employee matters. Provide insight and interpretation to managers and employees regarding relevant employment principles and complex employee relations issues, especially those requiring an explanation or interpretation of employment law, principles of effective performance management, workplace investigations, and critical incident management. Identify gaps in process, policies and practices; Lead cross-functional teams to close gaps and optimize policies, processes or programs. Lead, manage and develop team for high performance on ongoing skill and career growth. Ensure clear roles, responsibilities, goals and feedback for success. Contribute to a culture of continuous improvement; be bold in driving change PREFERRED EXPERIENCE: Strong ER experience gained through increasingly responsible positions within Human Resources with a focus on employee relations and people management. Strong people leadership skills focused on coaching and collaboration. Experience leading complex projects and organizational change, driving operational excellence and improved employee experience. Exceptional verbal and written communication skills in English. Ability to prioritize work and navigate ambiguity in a high growth, fast paced matrix environment. Demonstrated ability to drive results through individual efforts and influencing others, without authority over them, including with HR and Business Leaders. Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact, and business acumen. Objective and trusted advisor; credible employee advocate with the ability to work on a global team and manage remote employees. Proficient in Microsoft tools, including Outlook, Word, Excel, PowerPoint, SharePoint. Ability to travel, on limited basis as needed (15%). ACADEMIC CREDENTIALS: Degree within Business / HR or related field. Post Graduate degree / MBA preferred. LOCATION: Dublin, Ireland #LI-AW1 Benefits offered are described: AMD benefits at a glance . AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.

Employee Relations & Investigation Associate Dublin About RSM As one of the world's largest networks of audit, tax, and consulting firms, RSM is committed to delivering big ideas and premium service. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, locally and globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. RSM Ireland is one of the country's fastest growing advisory firms, specialising in the provision of audit, tax and consulting. RSM is the world's most rapidly growing accountancy network and currently ranked number six globally. When you join RSM you'll have a world of opportunity to build the career you want. It's your future. Own it at RSM. Our clients range from growth-focused entrepreneurial businesses through to multi-national organisations across many sectors and operating nationally and across borders. About the role This is a dynamic workplace investigator role for which will involve the successful candidate working across a broad range of assignments in our Forensic & Investigation Services team. Responsibilities: Assisting in the conduct of Workplace, Protected Disclosure and Trust in Care investigations under the guidance and direction of a lead investigator, barrister, employee relations specialist and/or project manager. Arranging and attending interviews with Complainants, Respondents and witnesses. Preparing summaries of evidence, investigation reports, and related outputs to project managers for review. Supporting the end-to-end management and coordination of investigation processes. Contributing to other programmes of work such as training, recruitment and other HR projects. Supporting business development activities including the development of tender documents, marketing campaigns and delivering successful client pitches. Coaching and supporting more junior members of the team. Contributing to the financial and commercial management of the unit including forecasting, raising invoices, debtor management, WIP and budget management. About the ideal candidate The ideal candidate will have the following skills and experience: An appropriate third level qualification in a relevant business, HR and/or equivalent discipline. A post-graduate certificate or diploma in employment law is desirable but not essential. Experience in carrying out workplace investigations or protected disclosure investigations desirable but not essential. Ideally 1-2 years' experience in a HR role with some emphasis on employee relations and/or employment law. Ability to multi-task and prioritise workload. Excellent attention to detail and report writing skills. Experience in simultaneously delivering multiple assignments to a diverse client-base. Proficient in Microsoft Office applications. A good work ethic with a positive, can-do attitude and approach to work. #RSM is an equal opportunity employer To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 10 years of experience in HR Business Partner or HR Generalist roles.
**Preferred qualifications:**
+ Experience implementing large-scale HR projects, risk management/mitigation and supporting change management, business readiness, communications, and training activities.
+ Experience with cross-functional collaboration and driving decisions with multiple stakeholder groups.
+ Excellent project/change management skills and ability to manage multiple priorities.
+ Excellent problem-solving, critical thinking, and analysis skills.
+ Excellent communication and presentation skills.
People Operations strives to revolutionize human resources the same way that Google has revolutionized search. We are helping to find, grow and keep the remarkable assemblage of talent who are our Googlers. You'll be an advocate of Google's culture and values, partnering with our business leaders to help them build their organizations and make sure all people decisions are based on data. Whether coaching our clients on how to lead their teams, navigating and resolving employee relations issues or managing programs that help develop our Googlers, you are exceptionally focused on putting them first, and being as clear and transparent as possible to help Googlers understand how people decisions get made.
Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.
**Responsibilities:**
+ Work with the relevant teams to ensure end-to-end delivery for our HR processes in Ireland.
+ Contribute to the deployment of high priority country focussed HR programs and initiatives, aligned to the country people plan.
+ Manage local employment policy and practices to ensure legal and regulatory compliance. Solve for compliance matters and review local policies in the context of the market.
+ Work with the HR Compliance team, Process Ownership team, User Support team and the relevant COE teams on prioritizing and mitigating market related risks.
+ Support local labour relations management, including engaging with councils/work councils where applicable. Provide local context and advice on key HR related matters.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: