129 Member Support jobs in Ireland

Help Desk Representative

Tralee, Munster SMBC

Posted 1 day ago

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SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
+ Current hours of support begin at 7am through until 10pm Monday - Friday, working 7.5 hours each day on a shift rotation basis which changes each week.
+ Occasional, planned, Saturday weekend work.
**Role Description**
We are currently looking for an IT Helpdesk Representative to join an energetic Global team in our Tralee office. The successful candidate will report to the Helpdesk Team Lead in the Tralee office. The overall role is to provide high-end quality customer service to our end-users located in North America and EMEA, assisting them their IT related issues and queries.The ideal candidate will be diligent, reliable, quick to learn and calm under pressure with a logical, methodical and accurate approach to troubleshooting issues and supporting the business. Ability to take direction as part of a team and confident to apply themselves individually in line with team ethos. Excellent observation skills, telephone skills and communication both verbal and written are vital.The individual will participate in the daily administrative details and will possess a process-oriented mind set. This role requires effective communication skills and will liaise with all levels across the company. The role involves working as part of a team in a Multinational Financial Services Company. Current hours of support begin at 7am through until 10pm Monday - Friday, working 7.5 hours each day on a shift rotation basis which changes each week. Occasional, planned, Saturday weekend work. We are a global support team and are open for business as usual for other regions during our bank holiday dates.
**General Duties and Responsibilities:**
+ Providing internal end user support through various channels (Phone, Teams, Service Now)
+ Taking IT related calls from end users
+ Managing a Self-Service ticket queue
+ Logging & managing these tickets through to resolution
+ Supporting the Major Incident process
+ Primary IT Contacts for the business
+ Work with and support ad-hoc IT initiatives / projects
+ Prepare and update Knowledge Articles as required
+ Supporting Application teams with their Projects, queries and issues
+ Supporting during build and test weekends during the year (Scheduled test weekends)
+ On Call Rotation (Weekend)
+ On Site Desktop Support
+ IT Asset Management
+ Working with teams on process improvement (lean) ideas and assisting with automation to reduce manual work.
**Essential Skills**
+ Able to grasp new concepts quickly and efficiently
+ Willingness to learn
+ Highly self-motivated and ability to work on own initiative as well as under direction
+ Excellent attention to detail and proven analytical and problem-solving abilities
+ Experience working in a team-oriented, collaborative environment
+ Experience in working in a fast-paced environment, using multiple systems for their current role
+ Excellent written and oral communication skills including strong technical documentation expertise
+ Strong customer service orientation
+ Good interpersonal skills including empathy with users, active listening, patience and understanding
+ Ability to effectively prioritise and execute tasks in a high-pressure environment
**Role Objectives: Expertise**
Demonstrate understanding of device reporting tools to aid in issue triage and identification. Display familiarity with the functionality of user applications to understand where issues may occur. Possess knowledge of end-user hardware to be able to repair and replace faulty components. Show familiarity with the reporting tools and procedures for various back-end systems to aid in the creation and running of periodic reviews.
**Desirable Experience**
+ Previous IT Helpdesk experience and/or call centre experience.
+ Knowledge of ITIL service delivery best practices
+ Citrix/virtual environments.
+ Windows 11
+ Service Now
+ An understanding of MS Office applications/O365
+ An understanding of Active Directory
+ Remote Support Tools
+ Troubleshooting Hardware issues
+ Knowledge of Apple Mac/iPad a plus
+ iPhone user support
+ Foreign language skills (French, German, Japanese) a plus.
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
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Customer Service Support - Parkwest

D10 Dublin, Leinster €32500 - €33000 annum Teamworx

Posted 323 days ago

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Job Description

Permanent

Teamworx is looking for a dedicated Customer Service Supporter (Based On-Site in Park West)

Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Center with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for.

You will be an ambassador for our clients business in Ireland, being on the front line and providing the best Customer Service within any channel preferred. Based in our Support Centre in Park West, this is an exciting challenge to make your mark!

You Meet possibilities and we offer you*

· competitive salary and benefit package

· great opportunities for professional development in an international company

· personal development with first-class practical trainings

· a great company culture

· the chance to compete, win and celebrate excellent performance

You Bring dedication and you…

· put customers first and deliver a great experience

· enjoy communicating and helping customers in different channels

· provide professional advice and solutions for the customer

· thrive in a busy and dynamic environment

· want to be a part of a great team

· support the stores and provide efficient cooperation within retail

Want to find out more? Contact Maurice Powell, Commercial Director,Teamworx on 045898037 or send your CV today.(PLEASE NOTE THIS ROLE IS BASED ON SITE IN PARK WEST AND IS NOT A REMOTE OR HYBRID ROLE)TEAMWORX DEAL IN ALL AREAS OF RETAIL, HOSPITALITY AND HEAD OFFICE ROLES. CHECK OUT OUR WEBSITE FOR MANY MORE VACANCIES. 
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Business Support Engineer - Ads Support

Dublin, Leinster Meta

Posted 26 days ago

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Job Description

**Summary:**
We are looking for an engineer to play a key role in providing technical and engineering support to Meta's partners and clients globally. You will work with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations, while partnering with our cross functional teams to ensure a high quality for our products and a satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments.As a Business Support Engineer at Meta, you will be given the opportunity to specialize in one of our key business areas across Ads, Business Messaging, Telecommunications and Fintech, and combine your experience of proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers.As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and their implications for our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering.
**Required Skills:**
Business Support Engineer - Ads Support Responsibilities:
1. Work with Meta's Business Partners & Clients to help them deploy Meta Products at scale
2. Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world
3. Manage technical relationships with Meta partners, providing technical support and handling service outages
4. Become an expert in one of our business products and how best to deploy them and troubleshoot them
5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service
6. troubleshoot partners' technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta's internal technical teams to resolve those issues
7. Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available
8. Communicate partner needs to the Meta product teams to improve people's experience with our products
9. Help scale programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta's infrastructure, presenting cross-functional and global context
10. Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
11. Proactively analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team
12. Use your problem-solving skills to resolve business problems
13. Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
14. Independently work through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
15. Effectively manages key relationships with multiple Cross Functional partners, demonstrating leadership by facilitating communication of the team and nurture cross functional partnerships
16. Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
17. Constructively challenges priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
18. Make informed decisions and recommendations based on the reprioritization of competing needs
19. Consistently delivers constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals
**Minimum Qualifications:**
Minimum Qualifications:
20. Bachelor's degree in Computer Science, Engineering, or related technical field experience
21. 4+ years of experience as a Support Engineer, Service Engineer or similar
22. Experience in API development on cloud based infrastructures
23. Experience with coding languages such as PHP/Hack and JavaScript/React
24. Experience with the full web stack, SOAP, and REST API technologies and architectures
25. Experience in communicating with technical and business audiences and develop technical documentation
26. Experience assessing, analyzing, and resolving operational issues using data
27. Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
28. Experience working across a global multilingual team, solving problems, and designing business operations from scratch
**Preferred Qualifications:**
Preferred Qualifications:
29. Experience with large scale enterprise system development
30. Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems
31. Understanding of IT infrastructures and network protocols on different layers preferred, with knowledge of different data exchange formats and protocols
32. Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc
**Industry:** Internet
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Contract Support

Dublin, Leinster CBRE

Posted 1 day ago

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Job Description

Contract Support
Job ID
225381
Posted
19-Jun-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Dublin - Dublin - Ireland
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management.We are recruitingaContract Supportto join the teamlocatedinDublin.The successful candidate willbe responsibleforproviding exceptional customer service and comprehensive financial and administrative services to the client and the contract.
**Role Summary:**
+ Identifyand help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized
+ Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers
+ Support the preparation and delivery of monthly Contract Reviews, compileContract Review pack, conduct supplier surveys onMySupplier,compileCustomer Monthly Management ReportandSubcontractor reviews
+ Carry out site inductionsandorganisetraining for the team
+ Helpdeskcoverageincluding but not limited to; logging,distributingand closing of planned maintenance and reactive calls on desired system
+ Continually develop systems to maximize efficiency benefits for the customer and GWS
+ Updatelabourallocations to ensureaccurateclient reportingand liaisewith the clientregardingpayment of invoices
+ Coordination of the billing application, calculating margins, raisinginvoicesandsubmittingto client
+ Creation and review of management reports such asP&L,WIP, Debt,OPO's& Invoice Pool
+ Raise/reviewPurchase Orders,comprehensive spend tracking,process supplier invoicesandresolveany querieswhilst chasingdebt to keep within contractual terms
+ Policy and procedure compliance
+ Weekly report submission to includeWiP, Debt, InvoicePoolandOPOupdates
+ Drive high quality financial performance to influenceP&Lresult
+ Co-ordination of sub-contractor files, ensuring they are statutorily compliant withQHSErequirements
+ Ad-hoc reporting as requested by Business Unit or Business/Financeandreporting/management of work management system
+ Loginhazards & customer feedback on theQHSEManagement Portal
+ MaintaineLogbooksand logbooks compliance
+ Timesheetsmanagement, updateteam attendance planner, arrangeagency cover andsubmithours on portal
+ Obtain supplier quotes and uploading onto the internal system for client approval
+ Maintain the stationery supplyand updateportals as and whenrequired
**Experience Required:**
+ Hold academic passes with at leastLeaving CertMathsand English or equivalent
+ Highly computer literatewithIT Skills to achieve key tasks and give the business a sound reporting base.
+ Superior written and verbal communication skillsenabling the individual to work with clients, suppliers, and staff at all levels
+ A basic understanding of business and customer-facing environmentsand have been a part of a high-performing team
+ Results/ task orientated, with attention to detail and accuracy
+ Excellent time management andorganisationalskillswith commitment to continuous improvement
+ Ability to work as part of a team, as well as independently
+ Confidential and discrete approachwith calm manner, abilityto work under pressure and with changing demands and priorities
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.

Contract Support

Cork, Munster CBRE

Posted 10 days ago

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Job Description

Contract Support
Job ID
226958
Posted
01-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Cork - Cork - Ireland, Dublin - Dublin - Ireland, Limerick - Limerick - Ireland
**PURPOSE OF THE JOB:**
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Contract. Understanding, anticipating, and delivering to customer needs, achieving results within quality and time constraints.
**RESPONSIBILITIES:**
+ Providing support to our Client, Sr. Contract Support and Finance team, answer requests and queries in a professional and timely manner.
+ Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders and receipting of supplier invoices.
+ Review Debt report weekly and assist team in chasing and escalating aged items.
+ Create accurate POs in a timely manner and ensuring that attachments are in line with SOX and client specified guidelines. (eg. Client specific Variable Spend process)
+ Maintaining WIP reports for the Contract Manager and monthly billing to the client.
+ Run unapproved and un-unconfirmed PO Reports weekly and resolve in a timely manner.
+ Review Purchase Order Detail Report on a weekly basis and closing out POs no longer required.
+ Daily review and processing of supplier invoices.
+ Where Credit Notes are requested by Management, raising in a prompt manner, and uploading the correct supporting documentation in line with SOX requirements.
+ Raising all sales invoices in a timely manner with focus on accuracy and selecting the correct entities, contract IDs and VAT rates.
+ Uploading sales invoices to our client portal, Ariba, for processing and payment by the client, immediately after generating invoice to ensure on-time payment.
+ Supporting with expense claim submissions.
+ Being a gatekeeper for finance to ensure compliance by the teams.
+ Answer calls and emails in a professional and timely manner.
+ Attend and participate in any relevant training courses.
+ Managing the supply chain and drive them to attend within required SLA's.
+ To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope and not outside of this.
+ Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations.
+ Promote and maintain company culture throughout the team.
+ Maintain people records such as new starters, leavers, general staff changes, contact details, holiday records etc.
+ Effective communication with all levels of internal teams and external customers.
+ Familiar with daily operations and the specific scope of the contract.
**PERSON SPECIFICATION:**
+ Very proficient in the use of Outlook, Word, Excel and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
+ Experience desirable of using myBuy, Coupa, Peoplesoft, Maximo and Ariba but not essential.
+ Must be detail conscious, accurate and methodical in approach.
+ Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good morale within the office.
+ Reliable, able to complete work within required time frame and manage own deadline requirements.
+ Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
+ Timely and accurate preparation of correspondence, reports and other administrative documents
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.

Contract Support

Dublin, Leinster CBRE

Posted 10 days ago

Job Viewed

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Job Description

Contract Support
Job ID
226958
Posted
01-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Cork - Cork - Ireland, Dublin - Dublin - Ireland, Limerick - Limerick - Ireland
**PURPOSE OF THE JOB:**
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Contract. Understanding, anticipating, and delivering to customer needs, achieving results within quality and time constraints.
**RESPONSIBILITIES:**
+ Providing support to our Client, Sr. Contract Support and Finance team, answer requests and queries in a professional and timely manner.
+ Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders and receipting of supplier invoices.
+ Review Debt report weekly and assist team in chasing and escalating aged items.
+ Create accurate POs in a timely manner and ensuring that attachments are in line with SOX and client specified guidelines. (eg. Client specific Variable Spend process)
+ Maintaining WIP reports for the Contract Manager and monthly billing to the client.
+ Run unapproved and un-unconfirmed PO Reports weekly and resolve in a timely manner.
+ Review Purchase Order Detail Report on a weekly basis and closing out POs no longer required.
+ Daily review and processing of supplier invoices.
+ Where Credit Notes are requested by Management, raising in a prompt manner, and uploading the correct supporting documentation in line with SOX requirements.
+ Raising all sales invoices in a timely manner with focus on accuracy and selecting the correct entities, contract IDs and VAT rates.
+ Uploading sales invoices to our client portal, Ariba, for processing and payment by the client, immediately after generating invoice to ensure on-time payment.
+ Supporting with expense claim submissions.
+ Being a gatekeeper for finance to ensure compliance by the teams.
+ Answer calls and emails in a professional and timely manner.
+ Attend and participate in any relevant training courses.
+ Managing the supply chain and drive them to attend within required SLA's.
+ To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope and not outside of this.
+ Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations.
+ Promote and maintain company culture throughout the team.
+ Maintain people records such as new starters, leavers, general staff changes, contact details, holiday records etc.
+ Effective communication with all levels of internal teams and external customers.
+ Familiar with daily operations and the specific scope of the contract.
**PERSON SPECIFICATION:**
+ Very proficient in the use of Outlook, Word, Excel and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
+ Experience desirable of using myBuy, Coupa, Peoplesoft, Maximo and Ariba but not essential.
+ Must be detail conscious, accurate and methodical in approach.
+ Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good morale within the office.
+ Reliable, able to complete work within required time frame and manage own deadline requirements.
+ Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
+ Timely and accurate preparation of correspondence, reports and other administrative documents
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.

Contract Support

Limerick, Munster CBRE

Posted 10 days ago

Job Viewed

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Job Description

Contract Support
Job ID
226958
Posted
01-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Cork - Cork - Ireland, Dublin - Dublin - Ireland, Limerick - Limerick - Ireland
**PURPOSE OF THE JOB:**
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Contract. Understanding, anticipating, and delivering to customer needs, achieving results within quality and time constraints.
**RESPONSIBILITIES:**
+ Providing support to our Client, Sr. Contract Support and Finance team, answer requests and queries in a professional and timely manner.
+ Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders and receipting of supplier invoices.
+ Review Debt report weekly and assist team in chasing and escalating aged items.
+ Create accurate POs in a timely manner and ensuring that attachments are in line with SOX and client specified guidelines. (eg. Client specific Variable Spend process)
+ Maintaining WIP reports for the Contract Manager and monthly billing to the client.
+ Run unapproved and un-unconfirmed PO Reports weekly and resolve in a timely manner.
+ Review Purchase Order Detail Report on a weekly basis and closing out POs no longer required.
+ Daily review and processing of supplier invoices.
+ Where Credit Notes are requested by Management, raising in a prompt manner, and uploading the correct supporting documentation in line with SOX requirements.
+ Raising all sales invoices in a timely manner with focus on accuracy and selecting the correct entities, contract IDs and VAT rates.
+ Uploading sales invoices to our client portal, Ariba, for processing and payment by the client, immediately after generating invoice to ensure on-time payment.
+ Supporting with expense claim submissions.
+ Being a gatekeeper for finance to ensure compliance by the teams.
+ Answer calls and emails in a professional and timely manner.
+ Attend and participate in any relevant training courses.
+ Managing the supply chain and drive them to attend within required SLA's.
+ To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope and not outside of this.
+ Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations.
+ Promote and maintain company culture throughout the team.
+ Maintain people records such as new starters, leavers, general staff changes, contact details, holiday records etc.
+ Effective communication with all levels of internal teams and external customers.
+ Familiar with daily operations and the specific scope of the contract.
**PERSON SPECIFICATION:**
+ Very proficient in the use of Outlook, Word, Excel and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
+ Experience desirable of using myBuy, Coupa, Peoplesoft, Maximo and Ariba but not essential.
+ Must be detail conscious, accurate and methodical in approach.
+ Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good morale within the office.
+ Reliable, able to complete work within required time frame and manage own deadline requirements.
+ Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
+ Timely and accurate preparation of correspondence, reports and other administrative documents
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
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Support Officer

Dublin, Leinster Orange Recruitment Ltd.

Posted today

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Job Title: Support Officer Duration: Until 31st December 2025 Hours: 35 hours per week Salary: €32,844 per annum (pro rata) Location: Hybrid role About the Role Orange Recruitment is seeking a Temporary Support Officer to join a public sector organisation. The successful candidate will play a key role in supporting the delivery of the a scheme, including reviewing and appraising applications, processing and appraising installation confirmation, answering queries from participants and stakeholders, via phone and email, maintaining accurate records, ensuring all queries are managed in line with service standards. A full induction and training will be provided. Key Requirements Previous call centre or customer service experience is highly desirable. Strong ICT skills, with experience using CRM or similar systems. Excellent communication and interpersonal skills. High attention to detail with the ability to work accurately and efficiently. Ability to work as part of a team and independently in a hybrid environment.
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Procurement Support

Dublin, Leinster Orange Recruitment Ltd.

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Job Title: Procurement Support Location: Blended work model (remote & flexible working arrangements) Dublin Salary: €42,145 per annum Annual Leave: 23 days (pro-rata) Working Hours: 35 hours per week Contract Type: Specified Purpose Contract (approx. 3-6 months) Start Date: Immediate Job Purpose Orange Recruitment is seeking a motivated and detail-oriented individual to provide administrative support to the Procurement Team within the public sector. The successful candidate will play a key role in implementing compliant, best practice procurement processes across the organisation. Key Responsibilities Support the Procurement Team in preparing tender documentation in line with policy. Assist with publishing tenders in accordance with public procurement thresholds. Provide administrative support for tender evaluations. Assist in managing contract set-up, compliance, and expenditure. Support business units with their annual procurement plans. Assist with the management of the contract management system. Undertake additional duties and projects as required, contributing as a full member of the Procurement Team. Essential Criteria: Ability to work effectively as part of a team and motivate others. Strong interpersonal and communication skills (written and verbal). Excellent administrative and organisational skills. Strong time management with the ability to prioritise tasks. Some knowledge of procurement legislation and procedures. Self-starter with initiative and attention to detail. High proficiency in MS Office, particularly Microsoft Excel. Qualifications/Mandatory Training: A professional qualification (minimum Level 6 under the QQI Framework) in a related discipline. Desirable Criteria: Knowledge of National and EU Procurement Regulations. Experience within public sector procurement. Benefits: Work From Home
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Operations Support

Cork, Munster Trident Safety

Posted 2 days ago

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Role: Dangerous Goods Operations Support, DG Operations Assist Line? Location: Cork, Ireland Date: August 2025 At Trident we relate our success directly to the strengths of our staff and the cohesiveness of our management team. Reporting to the Dangerous Goods Operations Team Lead, the Dangerous Goods Operations Support role is where our experts start their careers. Would you thrive in a fast-paced environment where your expertise helps keep people and goods safe across the globe? As we continue to set the benchmark for excellence in dangerous goods compliance and logistics, we invite you to become a key contributor to our high-performing organisation. The Role If you are searching for a fast-paced environment, have a good eye for detail, and are looking for an employer that is willing and eager to invest in your training, this role could be a great fit. With Specialists based in a variety of locations, our professionals work with clients to ensure compliance and safety in the area of Dangerous Goods transportation. You will be responsible for analysing dangerous goods/hazmat material transfer requests from our clients and providing the most efficient solutions to prepare the goods/materials for onward shipping. Following the extensive training that we provide, the DG Specialist will be a vital resource for our clients. The role requires the ability to leverage detailed knowledge of various regulations (shown below) that govern the transportation of Dangerous Goods, including: IATA Dangerous Goods Regulations ADR The IMDG CODE 49 CFR Hazardous Materials Regulations Responsibilities Responsibilities will include but are not limited to: First point of contact for advising clients in the specialist area of packaging requirements and solutions Provide guidance on national, international regulatory and logistical compliance Manage multiple requests and priorities based on lead time and urgency Deliver detailed interpretation of global regulations to facilitate the safe and fluid transport of hazardous materials by air, road, and sea. Requirements: The ideal candidate will have/be: 2+ years of logistics, operations, dangerous goods, or hazardous material experience desired but not mandatory A quick learner with a passionate desire to gain new skills Excellent team player with solid communication skills and can-do attitude Outstanding interpersonal and communication skills, fluent English required and additional languages an advantage Experience working directly with clients is required Minimum diploma required, degree preferable but no essential Science or logistics background an advantage High comfort level with technology including MS Office National and international dangerous goods regulations knowledge is highly desired including IATA, IMDG, 49-CFR qualifications, DGSA but training will be provided To have an impact at Trident you will: Be a critical thinker with a passion for all things related to Dangerous Goods Enjoy solving complex problems alongside teammates Remain committed to continuous learning Find motivation by contributing to a high-energy, results driven environment Demonstrate strong attention to detail and apply follow-up and organizational skills Be a great communicator with excellent interpersonal skills Play a key role in enhancing our work environment If you are ready to take the next step in your career with a company that values expertise, initiative, and teamwork, we want to hear from you! ? Applicants should note that eligibility to compete for positions with Trident is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit, who currently reside in Cork, Ireland? Trident is committed to a workplace environment that promotes diversity and inclusion and creates an open and inclusive culture where everyone feels valued. Skills: Answer incoming calls First Line Operation Administration Computer System Customer Service DGSA Logistics Benefits: Training Qualifications
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