77 Online Retail jobs in Ireland
Crew Member- Overnight Shifts Gulliver's Retail Park Full Time - Dublin, County dublin
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McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Crew Member- Airside Retail Park Swords Full Time - Dublin, County dublin
Posted today
Job Viewed
Job Description
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Assistant Store Manager, Tommy Hilfiger - Galway
Posted today
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Job Description
TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube ( , Instagram ( , TikTok ( )
**_About_** **THE ROLE**
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.
As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.
Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable.
To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution.
The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities include:
+ Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
+ Identify opportunities to grow the business and improve performance through collaborating with others.
+ Maintain corporate visual merchandising directives and standards for sales floor and back room.
+ Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams.
+ Partner with store management team to build on business opportunities and achieve company standards and objectives.
+ Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service.
+ Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
+ Communicate to the Store Manager what is driving sales and discuss any issues/priorities, to develop strategies to maximize business. Ensure they are weekly visual presentation action plans.
+ Analyze store level reports and create action plans to improve results.
+ Assist with the manpower planning, identification, recruitment, interviewing and hiring processes, Recruit store personnel with a broad range of perspectives, experiences and backgrounds.
+ Work with the Store Manager to build bench strength for key positions, including possible successors.
+ Participate in weekly management meetings alongside other staff meetings.
+ Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance.
+ Providing a great customer journey and achieving exemplary mystery shop results.
**_About_** **YOU**
+ You **connect to consumers** and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
+ You'll have previous people management experience and **act with purpose** to resolve conflict and unproductive disagreements.
+ You'll be an effective communicator with the ability to **cultivate belonging**
+ You **collaborate to win** and recognize and celebrate the contributions and achievements of others.
+ You are **courageous** in giving feedback that promotes positive behavioral change.
+ You **adapt fast** and work with pace.
+ You are energetic and **inspire trust** showing a clear presence on the shop floor.
+ You'll approach all issues with a 'can do' approach and **make informed decisions** to find in store solutions.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
Assistant Store Manager, Tommy Hilfiger - Cork (Mahon Mall)
Posted today
Job Viewed
Job Description
TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube ( , Instagram ( , TikTok ( )
**_About_** **THE ROLE**
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.
As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.
Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable.
To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution.
The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities include:
+ Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
+ Identify opportunities to grow the business and improve performance through collaborating with others.
+ Maintain corporate visual merchandising directives and standards for sales floor and back room.
+ Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams.
+ Partner with store management team to build on business opportunities and achieve company standards and objectives.
+ Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service.
+ Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
+ Communicate to the Store Manager what is driving sales and discuss any issues/priorities, to develop strategies to maximize business. Ensure they are weekly visual presentation action plans.
+ Analyze store level reports and create action plans to improve results.
+ Assist with the manpower planning, identification, recruitment, interviewing and hiring processes, Recruit store personnel with a broad range of perspectives, experiences and backgrounds.
+ Work with the Store Manager to build bench strength for key positions, including possible successors.
+ Participate in weekly management meetings alongside other staff meetings.
+ Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance.
+ Providing a great customer journey and achieving exemplary mystery shop results.
**_About_** **YOU**
+ You **connect to consumers** and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
+ You'll have previous people management experience and **act with purpose** to resolve conflict and unproductive disagreements.
+ You'll be an effective communicator with the ability to **cultivate belonging**
+ You **collaborate to win** and recognize and celebrate the contributions and achievements of others.
+ You are **courageous** in giving feedback that promotes positive behavioral change.
+ You **adapt fast** and work with pace.
+ You are energetic and **inspire trust** showing a clear presence on the shop floor.
+ You'll approach all issues with a 'can do' approach and **make informed decisions** to find in store solutions.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
Account Manager, LCS, Retail
Posted today
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Job Description
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role
**Preferred qualifications:**
+ Experience with business techniques including effective questioning, and objection handling.
+ Experience managing a business portfolio in business development, customer relationship and servicing.
+ Ability to lead and manage multiple projects with internal and external constituents.
+ Ability to think strategically and develop recommendations and action plans.
+ Ability to influence stakeholders through thought leadership.
+ Ability to communicate in German.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
**Responsibilities:**
+ Grow advertising cross-channel business by providing clear, data-driven POVs and recommendations aligned with Customer Business Objectives.
+ Partner with fellow account team members and various set of cross functional partners (e.g. gTech, IGT, Product Specialists) to drive business opportunities that build long-term growth.
+ Work towards goals while prioritizing and delivering an excellent experience to Google's customers.
+ Collaborate and consult with customers and their agencies to extend relationships, grow customers and optimize advertising.
+ Develop and maintain a pipeline that helps run business and maximize impact.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Retail Supervisor - Limerick

Posted 1 day ago
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Job Description
Nespresso
Retail Supervisor - Limerick
13,600 + Potential Bonus + Excellent Benefits
16 hours
Although this is a 16 hour part time opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual's flexible working needs, don't let this stop you from applying.
**Position Summary**
We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Limerick. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance.
**_Nespresso_** is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers.
**A day in the life of a Retail Supervisor.**
+ Completing shop floor observations and providing feedback to the team in line with management support.
+ Utilising customer experience and everyday coaching across the team.
+ Delivering a high standard of customer service.
+ Facilitating team training sessions.
+ Taking accountability for managing and resolving escalated complaints.
+ Monitoring and leading on internal control processes.
+ Leading on ad hoc audits.
**What will make you successful?**
Just like our brand ambassador, George Clooney, the **_Nespresso_** coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. You'll support customers in finding their perfect cup of coffee and be on hand to deliver service oriented sales, promoting our unique brand experience.
We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:
+ Previous supervisory shop floor experience in the retail sector.
+ A proven track record of delivering exceptional customer service.
+ A strong understanding of the retail and competitive environment in which the Nespresso business operates.
+ Enthusiasm to coach, train and mentor the Sales Assistants within your boutique.
+ Maintain and support a positive and collaborative team culture.
In return, as part of **_Nestlé SA_** , we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top.
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.
To find out more about Nespresso please visit: Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
Retail Senior Surveyor

Posted 1 day ago
Job Viewed
Job Description
Job ID
Posted
10-Sep-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Sales/Brokerage
Location(s)
Dublin - Dublin - Ireland
**Retail Senior Surveyor**
**Job Information** **:**
Job Title: Senior Surveyor
Location: 3rd Floor Connaught House 1 Burlington Road Dublin 4 D04 C5Y6
Reports to: Head of Retail
**About The Role:**
We are currently recruiting for the role of Senior Surveyor to work as part of our established Retail Agency team on a wide variety of projects including high street, retail parks, shopping centres and retained occupier retail clients. The role will have a fundamental focus on delivering tailored client service to a consistently high standard to build client trust and company reputation. This role is based in our Dublin office at Connaught House, Burlington Road, Dublin 4.
**What You'll Do:**
+ Assist and report to the head of retail and work with the wider team on a number of high-profile projects and clients
+ Attend client meetings and presentations
+ Assist in general reporting and pitches
+ Attend site inspections/ viewings
+ Negotiate and transact deals to conclusion
+ Market and advertise property
+ Deal with phone and email queries
+ Liaise with all interested parties
+ Build a client and contact base
+ Keep administrative records updated and collect data
**What You'll Need:**
+ PRSA license holder
+ Qualified member of the SCSI or aiming for qualification
+ Relevant number of years work experience in the agency sector
+ Strong IT Skills- Powerpoint, Excel etc
+ Strong negotiation and communication skills
+ 1-3 years agency experience
+ Full clean driver's license
+ A team player
+ Good communicator and articulate
+ Innovative
+ Ability to work under pressure
+ Ability to multi-task
+ Social skills to deal with clients
+ Ability to prioritise workload
+ Highly organised
+ Highly motivated
+ Good administrator
+ Well spoken & presented
+ Ability to work on own initiative
+ Flexible attitude
**About CBRE Advisory (Irl) Limited**
CBRE Advisory (Irl) Limited is the country's largest commercial real estate services company with offices in Dublin and Cork. Currently employing over 160 employees, we work with occupiers, investors and developers of office, industrial and logistics, retail, hotel and healthcare property, providing strategic advice and execution for property sales and leasing; tenant representation, corporate services; property and project management; appraisal and valuation; development services; investment management and debt advisory; business rates and compulsory purchase and research and consulting. Please visit our website at CBRE Group, Inc.**
CBRE Group, Inc. a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2020 revenue). The company has more than 100,000 employees serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at Opportunities**
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability, or age.
**Salary & Benefits**
An attractive renumeration package on offer.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Retail GTM Senior Manager, EMEA

Posted 2 days ago
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The Senior Manager of Retail Go to Market (GTM) EMEA is a specialized role that reports directly to global Retail & Hospitality GTM leadership and collaborates locally with ServiceNow's customer-centric industry transformation sales teams and core functions within the company (e.g., marketing, product, customer success, and implementation partners) to identify and adapt ServiceNow Retail solutions for the EMEA retail market. This role will work closely with our EMEA account teams for strategic retail clients (both existing and potential) to develop and nurture strategic opportunities based on relevant industry solutions.
This individual will serve as the primary contact for related pursuits within the global market, engaging with senior and C-suite stakeholders, enhancing our messaging, communications, and experiences with an industry-specific perspective, and addressing their challenges and needs. The ideal candidate brings authentic industry expertise, a mature and strategic viewpoint, is visionary with the art of the possible, is fact-based and objective in their orientation, and serves as the key market Subject Matter Expert (SME) to ensure retail and local relevance.
They will align closely with our core and solution account teams, focusing on the retail sector (e.g., grocery, convenience, big box, specialty, apparel etc.) to develop and close strategic industry opportunities. They will leverage their existing network and build new trusted relationships with customer and partner executives, collaborate with sales leaders, and significantly contribute to revenue growth in our top retail accounts.
This leader is responsible for five key areas:
1. Customer-Focused Pipeline Development: Introducing and educating executives and senior leaders to ServiceNow through leadership and participation in industry events, executive business reviews, etc. Partnering with account executives and their teams to advance the customer pipeline by infusing industry expertise into account strategy.
2. Sales-Oriented Pipeline Progression: Partnering with account executives and their teams to advance the pipeline by infusing industry expertise into account strategy, forming relationships with key buying center executives, and helping shorten deal lifecycles by highlighting business value and competitive differentiators.
3. Partner Development & Execution: Leading priorities with select top partners to support industry leadership positioning, enablement, and customer development. The focus should be on accelerating customer-focused pipeline priorities.
4. Analyze, Drive & Report on The Business: Analyzing the global retail business to understand trends, opportunities, needs, KPI impact, and movement against goals, and using that information to fuel customer efforts within this industry. Utilizing data to influence and drive results and reinforce high-yield actions.
5. Industry Strategy & Team Leadership Development: Developing integrated sector/geo strategy, including goals, growth focus, investments, and M&A pursuits. Partnering across the organization with key stakeholders (product, marketing, sales, enablement, etc.) to ensure strategies are aligned and jointly prioritized. Managing and prioritizing time across top customer opportunities, partnering with product on retail solutions for future development and industry investments.
.all with a keen eye for driving impact in Retail specifically.
This individual is expected to "roll up their sleeves" and, based on their extensive experience, be equally comfortable devising a multi-year strategy to penetrate the EMEA retail market while also updating reports with existing opportunities and key areas of pursuit. They thrive in a high-growth, fast-paced environment and can maintain a 'north star' perspective despite managing the urgent requests of a given day. A typical day involves brainstorming on how to go to market more effectively, attending high-value marketing events as a SME, participating in customer executive engagement opportunities, working with industry leaders and key account teams on specific customers, and regularly meeting with key partner leaders to drive mature relationships that support opportunities and future pipeline. This implies the ability to embed customer-centric industry expertise and experience in a consistent, scalable way. Key partners in this role include Industry & Field Marketing, Industry Geo Sales Leaders, Product, Key Account Teams, and other Industry GTM Leads. The ideal candidate has a blend of understanding ServiceNow's internal rhythm and a highly experienced external perspective on what 'best in class' looks like to help us aspire to new heights.
They will maintain a pulse on broader ServiceNow and Global Sales priorities, programs, and communications, and advise on ideal messaging, channels, and approaches with the goal of delivering the best possible solution for customers. We are looking for a high-energy, relationship-building, and empathetic partner who has a business-building mindset and is a remarkable communicator!
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 10+ years of sales & sales management experience in the disputes and payments space with proven success in guiding strategy, operations and day-to-day functions.
+ Strong knowledge and experience within the retail, including the ability to collaborate with internal/external teams in assisting with successful business & technology transformation efforts
+ Knowledge of key processes within the sector; guest experience, store operations, customer service, supply chain and vendor management, retail technology and HR etc.
+ Proven pipeline management skills with a consultative sale-cycle approach.
+ Strong history of meeting targets with a vision of tangible execution for sustained YoY growth
+ Ability to utilize your network to help Sales Teams with identifying, prospecting, and strategizing sales to potential channels partners to extend offerings into all retail industry
+ Be a consultative partner, building relationships with retail institutions, to help pitch, sell, and close as a value-add to their, IT, fraud, and chargeback management solutions and strategies.
+ Serve as a strategic advisor to Product Development, Sales and Marketing to provide industry insight, enablement and feedback to produce best in class solutions across the Retail segment.
+ Exceptional written, presentation and delivery (verbal) communication skills - strategic, top down, concise
+ Ability to develop trusted advisor relationships with customers and sales organizations; demonstrated ability to advise and influence senior leaders, multiple teams / departments on strategy, messaging and customer engagement.
+ Experience producing thought leadership content and communications for an international audience.
+ Resourceful, self-motivated and able to prioritize independently shifting workloads in a dynamic, high growth environment.
+ Agile business mind: Adept ability to work in a matrix organization structure with a highly distributed team, leading through influence and relationship-building.
+ Business application software product marketing, sales or delivery experience is preferred over infrastructure experience
+ Superior organizational skills with ability to effectively prioritize.
+ Ability to travel 25-50% of the time.
+ Bachelor's and/or master's degree or equivalent experience in business, finance, technology or related fields
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Assistant Retail Manager
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Retail Sales Assistant (Full Time)
Posted today
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