337 Operational Management jobs in Ireland

Sustainability that means business
Who We Are
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.

What We Do
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.

Our people
AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.

The Customer Process Improvement Specialist is responsible for analysing, developing, and implementing strategies to enhance operational efficiency, reduce costs, and improve overall business processes. Initiate & oversee Customer Support Continuous Improvement projects, including defining scope, timelines, and delivery. They will work closely with stakeholders to identify inefficiencies, implement best practices, and drive continuous improvement initiatives across the organization.

Job Specification-Roles & Responsibilities

• Drive continual improvement that guides AMCS to improving the customer experience.
• Investigating, analysing, and documenting the current state of business processes.
• Leveraging Lean Six Sigma tools and methodology as applicable.
• Drive improvements to existing processes and identifying areas of non-value waste.
• Owner of Global process standardisation and optimisation.
• Identify problem customer trends and initiate remediation plans.
• Initiate & oversee Continuous Improvement projects, including defining scope, timelines, and delivery.
• Once process improvements have been identified ensure they are rolled out globally and followed consistently.
• Improvement focus will include streamlining our ServiceDesk system of record, to provide insights into improving processes, usage & training.

Candidate Profile

• Degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• Certifications in Lean, Six Sigma (Green Belt or higher), or other process improvement methodologies are a plus.
• Proactive, positive, self-starter with a passion for continually improving the processes around you.
• Ability to work independently as well as within a team environment.
• Excellent oral and written communication skills with both technical and non-technical audiences.
• Possess interpersonal skills, successful at developing and managing relationships at all organisational levels, both internally and externally.
• Proven track record of successfully leading process improvement initiatives.
• Experience in the SaaS Operations an advantage.

Overview:

Job Description – Process Improvement Specialist

Short Overview of Job Responsibilities

This role is a key position within a newly created team responsible for the delivery of process

innovation and continuous improvement initiatives across multi-jurisdictions. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of

Teleperformance methodology and the supporting framework to deliver business transformation.

Responsibilities:

• To identify and deliver service improvement activity across the business through employing

process improvement methodologies and the application of innovative thinking

• To work with key business stakeholders to build a continuous improvement environment to

support an ongoing programme of change

• To support the delivery of better value and greater efficiency through the identification and

elimination of unnecessary complexity within business processes and identification of better

ways of working

• To identify trends and process variations as part of establishing a continuous improvement

monitoring system

• To assist in the development and implementation of a 'best-in-class' continuous improvement

strategy

• To take ownership of change initiatives from evolution/efficiency identification through to

project delivery via internal governance and controls

• To elicit requirements and drive process change using staff interviews, document analysis,

requirements workshops, surveys, site visits, business process descriptions, business analysis

and workflow analysis

• To work with other team members and business services departments to devise new support

material based on the revised processes, to include training, reporting and systems

enhancements

• To actively monitor project risks to foresee/identify potential problems and proactively

identify solutions to address in advance

• To ensure the business impact and project objectives/dependencies are identified, always

reported on and managed

• To set up a program, deliver coaching and run projects
• To complete post implementation reviews to ensure successful delivery has been achieved

and to ensure that improvements can be made for future projects

Requirements:

• Minimum of 3 years of experience in the same field or capacity
• Client-Focused Solutions Experience, Project Management Skills, Ability to Communicate

Client Needs with staff

• Excellent understanding of continuous improvement concepts including Six Sigma, Lean

Ideal Skills

• Process Excellence
• Collaboration
• Communication
• Emotional Intelligence
• Open-Mindedness
• Critical Thinking
• Solution Orientation
• Entrepreneurship
• AI Proficiency
• Data Literacy

value stream mapping

• Talent to influence management and ability to manage multiple projects
• excellent written and oral communication skills
• Preferably with either one of the following certifications – COPC, PMP or Lean 6Sigma
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and

PowerPoint

• Experience of the whole project life cycle, able to operate in the initial conceptual design

stage, in the depths of system testing, and at each stage in between

• Stakeholder management skills

WE'RE DRIVEN TO FINANCE DREAMS. SHARE YOUR PASSION.
At BMW, our dynamic finance teams continuously drive our business forward. And we count on everyone to play their part in helping us to reach ambitious new milestones. So whether you're passionate about supporting our diverse teams with expert financial planning and management, or creating innovative new financial products that enable more people to enjoy the thrill of driving our vehicles, you're sure to find an exciting challenge with us. Fostering a culture where everyone feels empowered, rewarded and supported is the driving force behind our success. So join us in changing the way the world moves for good.

At BMW Financial Services Ireland, We're Proud Of Our Office Environment And Achievements. We Offer a Modern Way Of Working With An Empowering Office Culture, Some Aspects Of Which Include

• Our work persona shift – being yourself is effortless and so increases efficiency. For this reason, we allow our employees to express themselves through the way they dress.
• Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
• The opportunity to get involved with our continued support of our house charity with a variety of fundraising events throughout the year.

Projects Intern - 13 Month Placement (July 2026)
Entity, Location: BMW Financial Services, Dublin.
BMW Financial Services and Alphera Financial Services offer our customers a choice of car finance options to help them get behind the wheel of a new or used car of their choice. We offer products to give our customer the option to own their car at the end of the agreement or just lease it. We put the customer at the heart of everything we do and offer a simple and transparent solution for all vehicle financing needs.

Based in Santry, we have 25 BMW Financial Services DAC employees and we are looking for a Project Intern to join our team.

You'll be responsible for supporting the Quality and Process Improvement Manager and Project Manager with a wide range of projects within the BMW Financial Services office in Dublin. Supporting these projects will give you great insight into process improvement and project management and you'll also gain exposure to all areas of the business working with stakeholders at all levels.

What awaits you?
Supporting The 2026 Project Landscape Will Involve

• Helping to document requirements from the business, customers and suppliers.
• Organising meetings with the project teams and suppliers, capturing actions and updating action plans.
• Coordinating and helping with testing.
• Helping to train internal and external users on new systems.
• Developing communications to go to internal and external users.
• Helping to prepare updates for steering committees.
• Remapping processes impacted by business projects.
• Establishing timelines and supporting communication plans to keep key stakeholders and the business in the loop with all the projects.
• In addition, you'll learn how to produce regular management reporting.

What should you bring along?

• Working towards a Bachelor's Business or relevant degree and on track to graduate with a 2:2 or higher
• Strong communication, influencing and facilitation skills.
• Excellent administration/project management/organisational/IT skills.
• Ability to adapt working approach depending on specific requirements, prioritise activities work under pressure, multi-task and solve problems.
• Confidence to challenge the status quo and put forward suggestions for improvement.
• Ability to work at both a detailed and high level and able to work on own initiative (with support/mentoring as required).

Why choose us?

• Great Pay – A competitive annual salary of €28,000, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance – Contracted working hours are 37 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance.
• Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?
If you apply, the next stages of the recruiting process could include online testing, video interview and then a face to face, telephone, or virtual interview with the hiring manager. This may be in the form of an assessment centre.

Please Note
To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement.

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.

Closing Date: 30th November 2025
Any further questions? Email us on
Quality, Process Improvement - Placement Year

Automotive

Dublin

Ireland

Legal Entity
BMW Financial Services (Ireland) Ltd.

Location:

Dublin

Job Field
Continuous Improvement

Job ID

Publication Date

Internship

Full-time

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Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more .

Position Summary
The Senior Manager, Operational Risk Management will be responsible to enhance QRM capabilities for key Quality Risk Management (QRM) processes within the GxPs (GMP, GDP, GLP, Medical Devices, Cell Therapy, GCP & GVP) across the Product Lifecycle. This key role will support the business to drive QRM process optimization, integration, adoption and continuous improvement through procedural writing, capability building, meeting management, digital enhancement and trend analysis of QRM data. Main responsibility will be design and execution of QRM certification program, co-chair oversight and best practice sharing meetings. Supports External Engagement and Regulatory Intelligence Activities. Works cross-functionally to develop QRM performance improvement initiatives throughout the organization by interacting and working with many great teams and leaders across the BMS network. Will provide together with the Associate Director Risk Management and Director Quality Risk Management strategic and tactical oversight.

This position will report into the Senior Director, Risk Management.

Key Responsibilities

• Proactively identify needs for QRM specific capability building This entails supporting the development and management of a structured approach to continue and enhance building the Quality Risk Management (QRM) skills and abilities within BMS.
• Provide guidance and support enterprise wide for enhancing risk management capabilities and QRM process elements in partnership with the Director Quality Risk Management.
• Provide QRM content and expertise in different training modalities Enterprise-Wide through various formats and channels, ensuring accessibility for employees throughout the entire company. Modalities may include online courses, workshops, webinars, printed materials, interactive session and a well developed up to date repository.
• Train and support business on risk management tools and methodology, offering guidance on policies, SOPs, and internal control frameworks.
• Support QRM program process design, deployment, maintenance, monitoring and improvement of QRM procedures and methodologies (tools) via collaboration and by authoring and/or reviewing procedures.
• Support GXP Phase Appropriate QRM Content in Processes, procedures and learning material in collaboration with the business by tailored approaches adhering to the specific regulatory requirements and standards applicable to each phase.
• Build formal Certification Program for employees to achieve certain standards or levels of proficiency in QRM include designing the certification criteria, managing assessments or evaluations, and awarding certifications to qualified individuals and support the program.
• Co-Chair the Facilitator Best Practice Sharing Forum This element focuses on creating and maintaining a platform or forum where facilitators involved in the QRM processes can share best practices, insights, and experiences. The forum will serve as a collaborative space to enhance the skills of facilitators and to ensure consistency and quality in QRM practices across the organization.
• Provide leadership, coaching, and training for PLs and COP and facilitators including both the technical processes and the behaviors necessary to optimize QRM process execution.
• Provide PEARL trainings and follow-up with identified teams and prepare reports regularly or on demand such as for Quality and Governance Councils.
• Collaborates on digital QRM with key stakeholders. Support the testing and roll out of IT systems supporting QRM processes and data analytics.
• Support process monitoring/adoption and GxP risk profiles through data collection, analysis, trending and reporting of QRM dashboards in collaboration with I&T.
• Stakeholder Partnering and Engagement Support together with the Associate Director Risk Management the partnership with teams across BMS for stakeholder-oriented incorporation/improvement of QRM principles and appropriate risk-based approaches into the business processes of the Quality Management System enterprise-wide.
• Support the Director, External Engagement Insights Integrator in leading PEARL process and teams and by this risk identification and continuous improvement of external engagement and regulatory intelligence.
• Support the Director External Engagement in driving BMS external involvement in key focused areas with highest impact to the company, its products and patients, through building external networks with industry and regulators, and risk-based and continuous improvement mindset.
• Foster a culture of risk awareness, risk informed decision making and proactive risk management throughout the organization and by this increase QRM maturity.
• Support QRM Communication for different meetings and purposes.
• Business support Support process monitoring through data collection, analysis, trending and reporting of QRM dashboards in collaboration with I&T. Provides guidance on QRM methodologies and can support the business by conducting facilitation of risk assessments.
• Stay updated with industry best practices and regulatory requirements related to QRM, regulatory trends and regulatory intelligence, communicate within BMS and adapt internal processes effectively
• Collaborate with internal and external stakeholders to ensure alignment and compliance with QRM processes.
• Monitor and evaluate the effectiveness of QRM initiatives, and recommend improvements as needed. Support site and function teams during regulatory inspections or audits, which may include direct interface with inspectors/auditors and writing/reviewing responses.

Qualifications & Experience

• Bachelor's degree in pharmaceutical sciences, engineering, biology, or other related discipline or equivalent combination of education and experience. Master's degree a plus. R&D experience a plus.
• A minimum of 8 years of biopharmaceutical/pharmaceutical industry experience with at least 2 years in risk management leadership role.
• Expertise in GMP compliance, Quality System and global GMP regulations with different QRM methodologies in GXP areas (GMP, GDP, GLP, Medical Devices, Cell Therapy, GCP & GVP).
• Must have strong knowledge and experience with Quality Risk Management, strong demonstrated experience in conducting risk assessments
• Experience in capability building in general and in Quality Risk Management
• Experience in authoring and reviewing various documentations such as SOPs, WIS, presentations and training material
• Demonstrated ability to work in a matrixed organization with a range of technically, culturally, and geographically diverse teams and to influence areas not under direct control to achieve objectives and effectively communicate challenging goals and objectives.
• Excellent analytical and problem-solving skills, with the ability to identify and mitigate risks effectively
• Enterprise mindset to be able to think and act across functions and divisions.
• Ability to work in a fast-paced and dynamic environment, managing multiple priorities simultaneously.
• Strong leadership and project management skills, with the ability to lead cross-functional teams.
• Expert-level knowledge and experience using data to drive understanding, decisions, and recommendations Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Demonstrates innovation, flexibility, open-mindedness, and adaptability to meet objectives in a rapidly changing environment with shifting priorities.
• Strong communication, collaboration, negotiation, problem solving and interpersonal skills. Has a proven track record of working across regulator/industry boundaries to find common solutions and drive positive impact and benefits for patients.
• Travel Ability to travel 10-20 % as needed.

GPS_2025 GQ_2025
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview
Devens - MA - US $149,010 - $80,569 New Brunswick - NJ - US 139,260 - 168,755 Princeton - NJ - US 139,260 - 168,755

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit eeo -accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information https

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

We are seeking a proactive
People & Process Improvement Specialist
to support both our staff and our operations. This is a dynamic role that blends HR support, performance management, and continuous improvement initiatives.

What you'll do:

• Support recruitment and onboarding
• Assist in quarterly performance reviews and staff development planning
• Coordinate training and development programs
• Lead and support process improvement projects using Lean Six Sigma tools
• Provide HR, payroll, QA, and ICT administrative support

What we're looking for:

• Strong organizational and interpersonal skills
• Experience in HR support, performance management, or continuous improvement
• Knowledge of Lean Six Sigma (Green Belt a plus)
• Ability to collaborate across teams and drive improvements

Why join us?

• You'll have the chance to make a direct impact on both our people and our processes — supporting staff success while driving efficiency and innovation.

Group Process Improvement Engineer

Full Time Permanent

Citywest

The Role

This role will focus on optimising operational efficiency and enhancing the performance across our global facilities. The role will involve implementing continuous improvement processes, driving innovation, and pushing the boundaries on industry standards to ensure we are best in class. The ideal candidate should have a experience in process engineering, project management, and a proven ability to collaborate effectively with both internal and external teams. This role will sit within the Global Operations team and be aligned with, collaborate and contribute to key global strategic projects.

Key Outcomes

• Design and implement strategies for continuous improvement that aim to enhance and streamline operational efficiency and productivity across the Groups' facilities.
• Lead projects aimed at improving and harmonising Group operational processes while increasing the quality and reliability of the operating standards.
• Collaborate with cross-functional teams to identify improvement opportunities and establish best practices.
• Continually seek to drive innovation in process flows, material flow layout and operational performance.
• Foster a culture of continuous improvement and lean practices within the Groups' operational structures.
• Be solutions orientated and be seen by colleagues as a go to person for solving problems and providing robust solutions to business requirements
• Project manage strategic improvement projects from inception to completion, ensure operational improvement projects are delivered on time, within scope and to budget.
• Champion operational excellence within the facility to deliver the highest level of customer satisfaction.
• Champion, develop and implement new operational initiatives that will reduce costs and increase competitiveness of the Business Units.
• Identify process and system gaps, lead and drive initiatives and efficiencies to include:
• Oversee the optimisation usage of current systems. Improve system usage effectiveness and reporting capability.
• System, process and transportation improvements.
• ASN, route and network planning.

Key Skills & Experiences

• Strong experience of working in a lean project environment, successfully implementing continuous improvement solutions, either individually or as part of a team
• Demonstrated success in delivery of improvements and a desire to work as part of a dedicated continuous improvement structure
• Strong team player able to demonstrate ability to lead and facilitate informal and formal teams in the development and delivery of improvement solutions.
• Ability to work across the entire organisation and work closely with stakeholders at all levels of the organisation.
• Must be able to co-ordinate multiple activities concurrently, whilst consistently be meeting tight deadlines
• Hands on approach to problem solving and mind set, organised and methodical.
• Demonstrated ability to extract critical information to enable effective and appropriate decision making.
• Ideally hold a degree in Supply Chain or Engineering or a related field
• Experience working in a highly regulated environment and an understating of GDP, GMP and European quality standards would be important
• Proven ability around working cross functionally, focusing on meeting, and tracking to schedules and embracing an interdependent/flexible work culture

Uniphar Background

Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar's international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma

Culture at Uniphar

From our leadership team and across all of our divisions, Uniphar lives and breathes four key culture pillars:

1.We have a People First approach, we do the right thing and take a stand for our people.

2.We foster a strong Entrepreneurial Spirit where Adaptability, Commitment & Resilience is embodied in our way of working.

3.We have a Common Purpose that connects our diversified businesses and people.

1. Finally, Trust is at the heart of how we operate.

How we'd like to work together

As we are a global team, there is flexibility to be based in one of Uniphar's offices or work from home. There may be a need for face to face meetings in other locations, as needed. There may also some flexibility required in order to interact with colleagues or clients in their time zones (i.e. it's not a '9 to 5' type of job). In return, you will be joining an environment that understands how inter-twined work and life have become - and both the benefits and challenges that brings - and therefore offers a flexible, progressive way of supporting it through our Hybrid Working philosophy.

Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.

Position Description
The ESB Networks Business Process Improvement sits within the Digital & Process Support team within Networks Delivery Services, the team leads, manages, supports & participates in a wide range of business process improvement initiatives. The team's objective is to deliver innovative and value-driven solutions for internal & external customers that will improve performance, resulting in tangible, measurable benefits throughout ESB Networks.

Key Responsibilities

• Assist in the Identification of business processes that require review and improvement.
• Collaborate with line managers to conduct structured process reviews, providing support and guidance throughout
• Ensure that reviews are conducted using appropriate frameworks and methodologies to deliver consistent and actionable outcomes.
• Identify and implement actions to improving business processes and systems.
• Participate in the analysis of data to support the business initiatives.
• Foster strong, innovative, collaborative teamwork within the Process Improvement team and within the teams across the business.
• Apply problem-solving skills to design and deliver effective solutions using available technologies, such as Office 365.
• Provide support to ESB Networks SharePoint site owners and users, enabling them to maximise the platform's capabilities.

Essential
Experience and Qualifications

• Either 3rd Level qualification or equivalent work experience
• Minimum of 2 years working experience
• A strong interest and competency in the use of Technology
• A strong working knowledge of Office 365, Microsoft SharePoint, MS OneDrive etc.
• Excellent communication and interpersonal skills
• Ability to work with a wide range of stakeholders and business functions
• A high level of commitment and flexibility
• Strong teamwork skills
• A track record of innovation and critical thinking
• Full clean driving licence

Desirable

• Lean Six Sigma or other Process Improvement methodologies experience
• Previous Office 365/ MS SharePoint experience
• Previous PowerApps/Power Automate experience
• A knowledge of SAP IT systems

Location
Flexible, Preferred location Portlaoise or Cork, however other locations will be considered

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.

Reporting to
Business Process and Performance Improvement Manager in Digital & Process Support, Networks Delivery Services

Why Work with Us?

• Opportunity to lead Ireland's transition to net zero carbon future
• Career development through mentoring and training
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Generous Pension
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary
€40,000 - €47,000 per annum.

Closing Date
3rd of October 2025
Your application will be held in reserve for 6 months should you be suitable for the role.

The Role
This role will focus on optimising operational efficiency and enhancing the performance across our global facilities. The role will involve implementing continuous improvement processes, driving innovation, and pushing the boundaries on industry standards to ensure we are best in class. The ideal candidate should have a experience in process engineering, project management, and a proven ability to collaborate effectively with both internal and external teams. This role will sit within the Global Operations team and be aligned with, collaborate and contribute to key global strategic projects.

Key Outcomes

• Design and implement strategies for continuous improvement that aim to enhance and streamline operational efficiency and productivity across the Groups' facilities.
• Lead projects aimed at improving and harmonising Group operational processes while increasing the quality and reliability of the operating standards.
• Collaborate with cross-functional teams to identify improvement opportunities and establish best practices.
• Continually seek to drive innovation in process flows, material flow layout and operational performance.
• Foster a culture of continuous improvement and lean practices within the Groups' operational structures.
• Be solutions orientated and be seen by colleagues as a go to person for solving problems and providing robust solutions to business requirements
• Project manage strategic improvement projects from inception to completion, ensure operational improvement projects are delivered on time, within scope and to budget.
• Champion operational excellence within the facility to deliver the highest level of customer satisfaction.
• Champion, develop and implement new operational initiatives that will reduce costs and increase competitiveness of the Business Units.

• Identify process and system gaps, lead and drive initiatives and efficiencies to include:

• Oversee the optimisation usage of current systems. Improve system usage effectiveness and reporting capability.

• System, process and transportation improvements.
• ASN, route and network planning.

Key Skills & Experiences

• Strong experience of working in a lean project environment, successfully implementing continuous improvement solutions, either individually or as part of a team
• Demonstrated success in delivery of improvements and a desire to work as part of a dedicated continuous improvement structure
• Strong team player able to demonstrate ability to lead and facilitate informal and formal teams in the development and delivery of improvement solutions.
• Ability to work across the entire organisation and work closely with stakeholders at all levels of the organisation.
• Must be able to co-ordinate multiple activities concurrently, whilst consistently be meeting tight deadlines
• Hands on approach to problem solving and mind set, organised and methodical.
• Demonstrated ability to extract critical information to enable effective and appropriate decision making.
• Ideally hold a degree in Supply Chain or Engineering or a related field
• Experience working in a highly regulated environment and an understating of GDP, GMP and European quality standards would be important
• Proven ability around working cross functionally, focusing on meeting, and tracking to schedules and embracing an interdependent/flexible work culture

Uniphar Background
Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar's international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma

Culture at Uniphar
From our leadership team and across all of our divisions, Uniphar lives and breathes four key culture pillars:

• We have a People First approach, we do the right thing and take a stand for our people.
• We foster a strong Entrepreneurial Spirit where Adaptability, Commitment & Resilience is embodied in our way of working.
• We have a Common Purpose that connects our diversified businesses and people.
• Finally, Trust is at the heart of how we operate.

How We'd Like To Work Together
As we are a global team, there is flexibility to be based in one of Uniphar's offices or work from home. There may be a need for face to face meetings in other locations, as needed. There may also some flexibility required in order to interact with colleagues or clients in their time zones (i.e. it's not a '9 to 5' type of job). In return, you will be joining an environment that understands how inter-twined work and life have become - and both the benefits and challenges that brings - and therefore offers a flexible, progressive way of supporting it through our Hybrid Working philosophy.

Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.

Vacancy Number: 27324

Category: Business

Job Type: Full-time

Position Description

The ESB Networks Business Process Improvement sits within the Digital & Process Support team within Networks Delivery Services, the team leads, manages, supports & participates in a wide range of business process improvement initiatives. The team's objective is to deliver innovative and value-driven solutions for internal & external customers that will improve performance, resulting in tangible, measurable benefits throughout ESB Networks.

Key Responsibilities

• Assist in the Identification of business processes that require review and improvement.
• Collaborate with line managers to conduct structured process reviews, providing support and guidance throughout
• Ensure that reviews are conducted using appropriate frameworks and methodologies to deliver consistent and actionable outcomes.
• Identify and implement actions to improving business processes and systems.
• Participate in the analysis of data to support the business initiatives.
• Foster strong, innovative, collaborative teamwork within the Process Improvement team and within the teams across the business.
• Apply problem-solving skills to design and deliver effective solutions using available technologies, such as Office 365.
• Provide support to ESB Networks SharePoint site owners and users, enabling them to maximise the platform's capabilities.

Experience and Qualifications

Essential

• Either 3rd Level qualification or equivalent work experience
• Minimum of 2 years working experience
• A strong interest and competency in the use of Technology
• A strong working knowledge of Office 365, Microsoft SharePoint, MS OneDrive etc.
• Excellent communication and interpersonal skills
• Ability to work with a wide range of stakeholders and business functions
• A high level of commitment and flexibility
• Strong teamwork skills
• A track record of innovation and critical thinking
• Full clean driving licence

Desirable

• Lean Six Sigma or other Process Improvement methodologies experience
• Previous Office 365/ MS SharePoint experience
• Previous PowerApps/Power Automate experience
• A knowledge of SAP IT systems

Location

Flexible, Preferred location Portlaoise or Cork, however other locations will be considered

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.

Reporting to

Business Process and Performance Improvement Manager in Digital & Process Support, Networks Delivery Services

Why Work with Us?

• Opportunity to lead Ireland's transition to net zero carbon future
• Career development through mentoring and training
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Generous Pension
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary

€40,000 - €7,000 per annum.

Closing Date

3rd of October 2025

Your application will be held in reserve for 6 months should you be suitable for the role.

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence,

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.